2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Seats, Jan 14, 2004
2000 JEEP GRAND CHEROKEE. AFTER FOUR YEARS OF USE, THE DRIVER SEAT DISCONNECTED FROM THE METAL FRAME ATTACHED TO THE FLOOR OF THE CAR. I LOOKED UNDER THE CAR SEAT AND THE METAL HAD TWISTED AWAY FROM THE BOLT ANCHORING THE DRIVER SEAT TO THE FLOOR. I ONLY WEIGH 190 POUNDS AND I DON'T BELIEVE THAT THIS SHOULD HAPPEN AFTER FOUR YEARS OF USE. IT IS A DANGEROUS CONDITION AS THE DRIVER SEAT IS NO LONGER ANCHORED TO THE FLOOR. *AK
Service brakes, Air, Power train, Electrical system, Jan 13, 2004
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. IN EARLY DECEMBER I WAS DRIVING THE VEHICLE WHEN MY ENGINE LIGHT ILLUMINATED. I IMMEDIATELY CALLED MY MECHANIC, WHO HAPPENS TO WORK FOR MIDAS. HE TOLD ME TO BRING IT IN RIGHT AWAY. BECAUSE I LIVE CLOSER TO MIDAS THAN ANY JEEP DEALER, AND BECAUSE OF THE SERVICE I HAVE RECEIVED IN THE PAST FROM JEEP/CHRYSLER, I TOOK IT TO MY MECHANIC. HE ADVISED ME I HAD A BLOWN HEAD GASKET. I RECEIVED AN ESTIMATE FROM HIM AND HE ALSO ADVISED ME THAT THE DEALERSHIP WOULD BE CONSIDERABLY MORE EXPENSIVE, I ALLOWED HIM TO REPAIR THE VEHICLE. AFTER THE REPAIRS WERE COMPLETE, I TALKED TO MY MECHANIC AND HE ADVISED ME TO CONTACT CHRYSLER/JEEP AND ASK FOR REIMBURSEMENT. HERE IN LIES THE COMPLAINT. WHEN I CONTACTED THE DEALERSHIP, BOB DANCE JEEP IN ORALNDO, I WAS TOLD THERE WAS NOTHING THEY COULD DO TO HELP BECAUSE IT WAS MY FAULT I DROVE THE VEHICLE "HOT". I EXPLAINED THE REASONS I TOOK IT TO MY MECHANIC AS OPPOSED TO THE DEALER AND I WAS TOLD SO SORRY. I THEN TRY TO CONTACT THE WARRANTY PEOPLE FOR THE VEHICLE. I WAS TOLD I ONLY HAD A 3YEAR 36,000 MILE WARRANTY AND THAT I WASN'T ABLE TO DO ANYTHING ABOUT IT. THE VEHICLE HAD 49,000 MILES AT THE TIME OF REPAIR. I ASKED IF I WOULD BE ALLOWED TO PURCHASE AN EXTENDED WARRANTY AND WAS RUDELY TOLD NO. THIS IS ONLY ONE EXAMPLE OF THE CUSTOMER SERVICE I HAVE RECEIVED SINCE PURCHASING THIS VEHICLE IN JULY 2000. I HAVE ALSO REPLACED THE TRANSMISSION, TWO BATERIES, REPAIRED THE WINDOW WHICH DID NOT WORK AND HAD THE ROTORS CUT THREE TIME. WHEN I SPOKE TO CHRYSLER HEADQUARTERS, I WAS NOT SURPRISED TO RECEIVE THE SAME RESPONSE. I WAS TOLD BECAUSE THE WORK WAS DONE BY AN INDEPENDENT GARAGE,MIDAS, I WAS NOT ENTITLED TO ANY TYPE OF REIMBURSEMENT, PERIOD. I DON"T TRUST JEEP/CHRYSLER. I DON'T WANT THEM WORKING ON MY VEHICLE. SOMEONE PLEASE HELP ME!!
Power train, Seats, Jan 12, 2004
DRIVER'S SIDE SEAT FRAME DETACHED FROM BEING WELDED. THIS WAS THE SECOND TIME THAT SEAT DETACHED. DRIVER SUSTAINED BACK INJURIES WHEN THE SEAT FELL BACKWARD. DEALER WAS WELDING THE SEAT AGAIN. ALSO, GEAR SHIFTER JUMPED FROM PARK INTO REVERSE ON ITS OWN. *AK
Latches/locks/linkages, Jan 12, 2004
PASSENGER'S SIDE DOOR FAILED TO OPEN EITHER AUTOMATICALLY OR MANUALLY. DOOR WAS EQUIPPED WITH CHILD SAFETY LOCK. *AK
Seats, Jan 12, 2004
TRUCKS REAR SEATS DO NOT COME EQUIPPED WITH A HEAD REST. CONSUMER FEELS "DUE TO THE OCCUPANTS HEAD NOT BEING PROTECTED THEY COULD SUSTAIN SERIOUS HEAD INJURIES IF VEHICLE IS INVOLVED IN AN ACCIDENT". THE REAR SEAT BACK IS VERY LOW. *PH *PH
Air bags, Jan 7, 2004, crash
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 20 MPH, UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. *AK
Service brakes, Hydraulic, Jan 5, 2004
2000 JEEP GRAND CHEROKEE. OWNED IT 10 MONTHS AND IT HAS BEEN IN THE DEALERS 4 TIMES FOR BRAKE SHUDDERING AT LOW AND HIGH SPEEDS. *AK
Service brakes, Hydraulic, Jan 1, 2004
BRAKING SYSTEM ON 2000 JEEP GRAND CHEROKEE.THE BRAKES ARE WARPPING BADLY CAUSING THE ABS TO KICK IN IN SNOW AND ICE BEFORE NEEDED.THE DEALER IN PUYALLUP KNOWS THE EXACT PROBLEM CLAIMING TO FIX IT REQUIRES THE CALIPERS/ ROTORS TO BE UPGRADED TO A 2003 MODEL.THE VEHICLE HAS 52,000 MILES WHILE THE PADS STILL HAVE 50% LEFT.THIS PROBLEM HAS BECOME INCREASING WORSE TO A POINT WE NO LONGER DRIVE IT TO MOUNTAINS. PLEASE ADVISE .*AK
Service brakes, Hydraulic, Dec 29, 2003
THIS WAS A DECENT TRUCK WHILE UNDER WARRANTY. SINCE STANDARD WARRANTY HAS ENDED HAVE HAD NUMEROUS ROTORS AND PADS ABOUT 8000 MILES EACH (3) TIMES. STEREO SPEAKERS (INFINITY) 2 PAIR. NOW ALL POWER LOCKS AND ACTUATORS ARE BAD, ALONG WITH A GRINDING NOISE WHEN YOU PUT THE THING IN REVERSE. RESPONSE FROM DEALER (2) AND THE DIAMLER. NORMAL , WEAR AND TEAR, COULD NOT DUPLICATE. I HAVE SPENT ABOUT 3500.00 ON THIS VEHICLE ON JUST GARBAGE FAILURES, NOT TO MENTION PM'S. THIS VEHICLE ONLY HAS 71000 MILES ON IT AND WAS BOUGHT NEW. THIS IS THE 3RD AND LAST DODGE PRODUCT I WILL OWN.*AK
Seats, Dec 29, 2003, crash
MY SISTER AND I WERE HIT FROM BEHIND ON A MAJOR HIGHWAY. AND WHEN THE OTHER CAR HIT US, BOTH OUR SEATS BROKE.*AK
Latches/locks/linkages, Dec 28, 2003
WHEN LOCKING AND UNLOCKING DOORS WITH AND WITHOUT REMOTE,DOOR LOCKS ARE MAKING A LOUD SCREECHING NOISE. AND THEY FAIL TO UNLOCK. *AK
Steering, Dec 23, 2003
SUMMARY: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS. CONSEQUENCE: THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR THERE IS ALREADY A RECALL ON THE 200O JEEP GRAND CHEROKEE FOR THE STEERING BOX. I AM HAVING THIS PROBLEM AS WELL. AS A RESULT I DROVE OFF THE ROAD LAST NIGHT GOING AROUND A CORNER. I LIVE IN THE MOUNTAINS OF COLORADO SO I WAS LUCKY THIS WAS NOT IN A BAD SPOT. I WAS ABLE TO GO ONTO THE SHOULDER AND STOP. IT DID FREE ITSELF AFTER I REVVED THE ENGINE AND TURNED THE WHEEL. BUT NONE THE LESS THIS COULD RESULT IN A CRASH. I HAVE CONTACTED JEEP AND THEY TELL ME I AM NOT COVERED BY THEIR RECALL. I FIND THIS LUDICROUS. IF THEY KNOW OF A ISSUE THEY SHOULD TAKE RESPONSIBILITY FOR IT. ESPECIALLY ONE THAT COULD RESULT IN SOME EITHER RUNNING HEAD ON INTO ANOTHER VEHICLE, OR DRIVING OFF THE ROAD.
Latches/locks/linkages, Dec 22, 2003
POWER LOCKS ON THE JEEP HAVE RECENTLY FAILED TO OPERATE PROPERLY. UNLOCKING THE JEEP CAUSES A LOUD SCREACHING SOUND AND NOW 3 LOCKS FAIL TO UNLOCK LEAVING THE PASSENGER UNABLE TO GET IN OR OUT OF THE VEHICLE. THIS COULD BE CONSIDERED A HAZARDOUS SITUATION IF AN ACCIDENT WERE TO OCCUR AND THE OCCUPANTS WERE UNABLE TO EXIT THE VEHICLE. OBSERVATION OF SIMILAR REPORTS TO THIS COMPLAINT FORUM SHOWS A TRACK RECORD OF FAULTY LOCK ACUTATORS. CONSIDERING THE POTENTIAL HAZARD, SHOULD THIS NOT BE INVESTIGATED FOR A RECALL?*AK
Latches/locks/linkages, Dec 19, 2003
ELETRONIC DOOR LOCKS WOULD NOT OPERATE PROPERLY ON THE FRONT PASSENGER DOOR SIDE. IT WOULD MAKE A LOUD WHIRRING NOISE WHEN TRYING TO ACTIVATE THE LOCKING SYSTEM. IT MADE IT IMPOSSIBLE TO GET IN OR OUT OF THE VEHICLE. WE WERE LUCKY THAT THERE WAS NO EMERGENCY TO GET OUT OF THE VEHICLE. I HAVE NOTICED A LARGE AMOUNT OF OTHER SITUATIONS REGARDING THIS TYPE OF INCIDENT.*AK
Visibility, Dec 19, 2003
VENTILATION SYSTEM BECAGN TO ACT IRREGULAR AND THEN DID NOT WORK AT ALL. DEFROST AS WELL AS OTHER VENT USES WERE OF NO USE TO THE DRIVER DURING THE WINTER/COLD WEATHER HERE. THE DEALER TECH TOLD ME IT WAS A RESISTOR THEAT MELTED THE HARNESS. TECH SAID HE NEVER SAW ANYTHING LIKE THIS. THEY NEEDED TO ORDER THE PARTS TO FIX, MEANWHILE I AM WAITING TO SPEAK WITH THE SALESPERSON WHO SOLD MY FAMILY THIS VEHICLE.*AK
Service brakes, Hydraulic, Dec 17, 2003
2000 JEEP CHEROKEE - BRAKE PULSATION - DEALER REFUSES TO CORRECT - BRAKES REPLACED, ROTORS RESURFACED 3X SINCE BOUGHT BY DEALER. *AK
Service brakes, Hydraulic, Dec 16, 2003
I OWN A 2000 GRAND CHEROKEE LIMITED . THIS IS THE 3RD TIME IN THREE YEARS I HAVE HAD TO HAVE THE VEHICLE IN FOR BRAKE PROBLEMS. THE CAR SHAKES VIOLENTLY WHEN STOPPING FOROM HIG H SPEEDS THIS CAN BE VERY DANGEROUS TO ALL DRIVERS. THE DEALER SAYS IT IS BAD ROTORS AND JEEP IS AWARE OF THE PROBLEMS AND REFUSES TO CORRECT IT. I KNOW IA AM NOT THE ONLY ONE SINC I HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE.
Service brakes, Hydraulic, Dec 15, 2003
VIBRATION I THE STEERING WHEEL DUE TO PULSING OF THE FRONT BRAKING SYSTEM.*AK
Service brakes, Hydraulic, Dec 11, 2003
THE 1999-2000 (AT LEAST) MODEL YEARS OF THE JEEP GRAND CHEROKEE HAVE A SOFTER METAL USED IN THE BRAKES. THIS CAUSES THE DRIVER TO HAVE THE SENSATION THAT THE VEHICLE WILL NOT STOP IN TIME TO AVOID A COLLISION. I EXPERIENCE THIS MYSELF. THE BRAKES WEAR UNEVENLY AND ALSO CAUSE THE VEHICLE TO LOPE OR BUGGY WHEN STOPPING. MY VEHICLE WAS IN FOR A MAJOR SERVICE YESTERDAY AND I ASKED THE SERVICE DEPARTMENT PERSONNEL TO CHECK ON THE STATUS OF ANY TYPE OF A RECALL. A FACTORY REP WAS PRESENT AT THAT DEALERSHIP AT THE TIME AND WAS ASKED ABOUT THIS SITUATION AND THEY WERE ADVISED BY THE REP THAT THERE WOULD BE NO TYPE OF RECALL AT ALL. WHEN THE SERVICE DEPARTMENT PERSONNEL STATED TO THE REP THAT HE/SHE WAS AWARE THAT THIS NEEDED TO BE FIXED, THIS PERSON'S RESPONSE WAS "NO I DON'T".*AK
Fuel system, Gasoline, Dec 9, 2003
A FUEL LEAK. RECALL 00V159000 WAS ISSUED FOR THE FUEL TANK VENT TUBE WELDS; BUT, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Power train, Dec 8, 2003
VEHICLE ROLLED BACKWARDS ON SLIGHT INCLINE. CAR WAS NOT RUNNING. CHECKED AND MADE SURE VEHICLE WAS IN PARK. IT WAS. STARTED THE VEHICLE AND DROVE BACK UP INCLINE. VEHICLE ROLLED BACK DOWN WHILE RUNNING. DROVE STRAIGHT TO A SPITZER JEEP DEALERSHIP. PUT VEHICLE ON LARGER INCLINE. VEHICLE WOULD NOT ROLL. SERVICE PERSON, DAN, TOLD ME TO KEEP AN EYE ON IT AND BRING IT BACK IF IT DID IT AGAIN.*AK
Latches/locks/linkages, Dec 7, 2003
ON 2000 JEEP GRAND CHEROKEE LAREDO, 3 DIFFERENT DOORS HAVE FAILED AND YOU CAN'T OPEN THE DOORS UNTIL YOU REPLACE SOMETHING CALLED A "DOOR ACTUATOR." OF THE 5 DOORS ON THE JEEP, 3 HAVE FAILED AND 3 NEW ACTUATORS INSTALLED. 2 FAILED WHILE ON WARRANTY (12/2002) AND THE THIRD JUST FAILED, 12/2003. *LA
Service brakes, Hydraulic, Dec 2, 2003
WHEN DRIVING AND BRAKING UNDER ANY CONDITIONS BRAKE PEDAL PULSATES WHICH RESULTS IN EXTENDED STOPPING DISTANCE. *AK FACTORY DEFECTIVE PADS, CALIPERS, AND ROTORS CAUSED EXCESSIVE VIBRATION, SHUDDER AND PULSATION WHILE BRAKING. CHRYSLER ISSUED A TSB WITH A REPLACEMENT KIT NO BETTER THAN THE OEM. CONSUMER WAS FORCED TO ORDER AFTERMARKET BRAKES AND PADS TO CORRECT THE PROBLEM. CONSUMER FILED SUIT AGAINST CHRYSLER. *PH
Electrical system, Nov 27, 2003
INTERMITTENT STARTER FAILURE OR IGNITION FAILURE ON JEEP GRAND CHEROKEE LTD. *LA
Seats, Nov 27, 2003
I HAVE A JEEP GRAND CHEROKEE 2000. ABOUT THE END OF 2001 THE DRIVERS SEAT RAIL BROKE AT THE FRONT BOLT AREA CAUSING THE SEAT TO BE UNSTABLE AND DANGEROUS. I WENT TO THE DEALER AND, ALTHOUGH OUT OF WARRANTY, THEY REPLACED IT NO CHARGE. THEY WERE UNSURE WHY IT HAPPENED. NOW, THE WEEK OF 11-15-03 THE FRONT SEAT RAIL BROKE AGAIN IN THE SAME PLACE. I DRIVE LONG DISTANCES AND PUT A LOT OF MILES ON A VEHICLE. I WENT TO THE DEALER AND WAS TOLD IT WOULD COST $378. PLUS TAX TO HAVE REPAIRED. I ALSO TALKED TO A CHRYSLER REP ABOUT THE PROBLEM BUT WAS TOLD THAT THEIR SEATS WERE MADE FOR AVERAGE SIZE PEOPLE ( I AM 275 LBS) AND THEY WOULD NOT GUARANTEE THE NEW UNIT WOULD NOT ALSO BREAK. I ASKED WHAT WAS SUPPOSE TO BE AVERAGE SIZE AND GOT NO ANSWER BUT THAT HER HUSBAND WAS MY SIZE AND SHE CONSIDERED 275 TO BE AVERAGE BUT THAT IS NOT WHAT IS CONSIDERED AVERAGE BY HER COMPANY. WHEN THE FIRST UNIT BROKE I WAS ONLY 240. I TOLD HER THIS SEEM TO BE A SAFETY ISSUE DUE TO THE UNIT BREAKING UNDER NORMAL DRIVING CONDITIONS AND I ASKED WHAT WOULD HAPPEN IF I HAD A REAR END COLLISION, IS THE ENERGY FROM THE CRASH GOING TO SEND ME FLYING THROUGH THE BACK WINDOW BECAUSE THE SEAT RAIL ISN'T STRONG ENOUGH TO KEEP FROM BREAKING? HER ANSWER WAS THAT THEIR SEATS WERE MADE TO NATION SAFETY STANDARDS. I FIND THIS PROBLEM UNNERVING THAT THE RAIL JUST BREAKS WITHOUT ANY UNDUE STRESS AND I AM BEING BLAMED FOR THE PROBLEM FOR MY SIZE. I HAVE NEVER HEARD OF SUCH A THING AND WONDER WHAT IS THE WEIGHT STANDARDS FOR PEOPLE TO HAVE SAFETY IN AN AUTOMOTIVE SEAT? PLEASE HELP. *LA