2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Jul 15, 2003
FRONT BRAKE CALIPERS FROZE UP AND WOULD NOT REALEASE FRONT BRAKES, HAD TO BE REPLACED WHEN VEHICLE ONLY HAD 43,000 MILES. *AK
Service brakes, Hydraulic, Jul 14, 2003
2000 JEEP GRAND CHEROKEE BRAKE ROTORS CONTINUE TO WARP CAUSING SEVERE PULSATION IN STEERING WHEEL DURING BRAKING, PARTICULARLY AT HIGHER SPEEDS. I BELIEVE THE PROBLEM IS DUE TO A DESIGN FLAW WHICH BEGAN IN THE 1999 MODEL AND HAS NOT YET BEEN CORRECTED IN NEW MODELS. DAIMLER-CHRYLSER WILL NOT SOLVE THE PROBLEM, THE LOCAL DEALERSHIP IN BOISE IS KEENLY AWARE OF THE PROBLEM. FIRST WARPING OCCURRED ON ALL 4 BRAKE ROTORS UNDER 4900 MILES. FRONT ROTORS HAVE BEEN REPLACED 3 TIMES AND RESURFACED TWICE, BACK ROTORS RESURFACED ONCE AND REPLACED ONCE, ALL WITHIN 36000 MILES. I AM CONCERNED THAT MY FAMILY AND OTHERS ON THE ROAD ARE AT RISK IF I AM UNABLE TO STOP AND/OR CONTROL THE VEHICLE. *AK
Service brakes, Hydraulic, Jul 12, 2003
THE FRONT DISKCBRAKE ROTORS ARE WARPING CAUSING THE FRONT OF THE VEHICLE TO WOBBLE AND BRAKING VERY ROUGH.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Jul 11, 2003
WHEN THE BRAKES WERE APPLIED, THERE WAS A PULSATION IN THE STEERING WHEEL, WHICH WAS CAUSED BY WARPED ROTORS. *JB THE CONSUMER FELT THAT A NEW DESIGN WAS NEEDED. THE FRONT BRAKES HAD BEEN REPAIRED TWICE. *SCC. THE FUEL PUMP MODULE WAS REPLACED. *JB
Service brakes, Hydraulic, Jul 9, 2003
THERE IS A PROBLEM WITH THE BRAKES. VEHICLE SHAKES WHEN DEPRESSING THE BRAKE PEDAL. ROTORS HAVE BEEN REPLACED BY THE DEALER, BUT THE PROBLEM STILL OCCURS. *AK
Fuel system, Gasoline, Jul 9, 2003
THE GAS TANK LEAKS WHILE FILLING. THE VEHICLE WAS TAKEN TO THE DEALER ON 7/7/2003. THE DEALER STATED THE VENT TUBE WELD FAILED. *AK
Service brakes, Hydraulic, Jul 3, 2003
MY 200 JEEP GRAND CHEROKEE HAD BRAKES REPLACED TWICE UNDER 30,000 MILES. RIGHT NOW I AM AT 37,000 AND LOOKS LIKE I WILL HAVE VISIT THE DEALER AGAIN TO HAVE MY BRAKES REPLACED, AGAIN. WHEN ASKED ABOUT FRRE REPLACEMENT THE DEALER ANSWERED THAT THERE IS A TECHNICAL SRVICE BULLETIN (TSB) OUT THERE REGARDING THE ISSUE, BUT I STILL HAVE TO PAY FOR THE REPLACEMENT - NO EXCEPTIONS. HERE IS INFORMATION ON TWO TSBS' (!) REGARDING THE ISSUE. 05-005-01A SEP 01 BRAKES - ROUGHNESS OR PEDAL PULSATION 05-003-02B DEC 02 BRAKES - PULSATION DURING LIGHT TO MODERATE APPLICATION
Service brakes, Hydraulic, Jul 2, 2003
THERE HAS BEEN A PROBLEM WITH THE BRAKES SINCE JANUARY 2003. THE BRAKES LOCKED TWICE AND DAMAGED THE ROTORS. ALSO, EXPERIENCED VIBRATION IN THE STEERING WHEEL AND PULSATION IN THE BRAKE PEDAL. ON 6/6/2003 THE ENTIRE BRAKING SYSTEM WAS REPLACED BY SEARS AUTO SHOP. CURRENTLY THE VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *AK
Service brakes, Hydraulic, Power train, Jul 2, 2003
2000 JEEP GRAND CHEROKEE 4X4 V6. THE STEERING WHEEL AND BRAKE PEDAL WOULD PULSATE HORRIBLY AND SHAKE WHEN APPLYING THE BRAKES. THIS PROBLEM WAS DUE TO THE FRONT ROTORS WHICH WERE NOT COVERED UNDER WARRANTY EVENTHOUGH THERE ARE 2 TECHNICAL BULLETINS FROM JEEP COVERING THIS PROBLEM. DEALER REPLACED THE FRONT ROTORS, CALIPERS, AND PADS AS SUGGESTED BY THE BULLETINS. #0500302 - COST OF THE REPAIR: $552.22.(2) DEALER INFORMED ME AFTER FIXING MY BRAKES THAT THE THE REAR DIFFERENTIAL HAS A HIGH-PITCHED AXLE. THIS IS CAUSED BY A FAULTY REAR DIFFERENTIAL WHICH NEEDS TO BE REDONE. NOT COVERED UNDER WARRANTY. #0300302A - ESTIMATED COST OF REPAIR $932.00, *AK
Electrical system, Jul 1, 2003
VEHICLE WAS PARKED AND DISENGAGED AFTER DRIVING. CONSUMER WAS NOT ABLE TO REMOVE KEY FROM IGNITION. DEALER WAS UNABLE TO DETERMINE CAUSE.*AK
Power train, Jun 26, 2003
ON JUNE 26, 2003, MY WIFE CALLED ME STATING SHE COULD NOT GET OUR 2000 JEEP GRAND CHEROKEE TO LOCK INTO PARK. THE SHIFTER WOULD GO INTO PARK, AS WELL AS THE TRANSMISSION, BUT THE SHIFTER BUTTON WAS IN A BIND (ACTUALLY THE RUBBER PIECE ON THE SHIFTER BUTTON HAD COME OFF AND LODGED IN BETWEEN THE SHIFTER STALK AND THE BUTTON). THIS IN EFFECT HELD THE BUTTON IN, NOT LOCKING THE SHIFTER INTO PARK. I FEEL THE ONLY REASON SHE KNEW SOMETHING WAS WRONG WAS THE FACT THAT SHE COULD NOT REMOVE THE KEYS FROM THE IGNITION. I SIMPLY TOLD HER TO PUT THE TRANSMISSION IN NEUTRAL AND ENGAGE THE PARKING BRAKE, BUT HAD SHE EXITED THE CAR WITH THE ENGINE RUNNING, THE SHIFTER WOULD HAVE VERY EASILY MOVED INTO ANY DRIVE GEAR WHICH COULD RESULT IN 1) VEHICLE DAMAGE, AND 2) GRAVE BODILY INJURY. WE LOVE THE JEEP, BUT FEEL THIS ISSUE IS HIGHLY UNSAFE.*AK
Seat belts, Jun 25, 2003
CONSUMER STATES PASSENGER'S SEAT BELT UNLATCHED AND RELEASED CHILD SEAT WHILE TRAVELING . *AK
Seat belts, Jun 25, 2003
CONSUMER NOTICED THAT DRIVER AND PASSENGER SEAT BELTS ARE HARD TO LATCH AND UNLATCH. CONSUMER HAS TO PRESS THE RELEASE BUTTON HARD TO UNLATCH.*AK
Service brakes, Hydraulic, Equipment, Jun 23, 2003
I HAVE TO REPLACE THE ROTORS ON MY 2000 JEEP GRAND CHEROKEE A 2ND TIME. THE 1ST TIME WAS AT 12,000 MILES. THEY AT 35,000 MILES THEY WENT BAD AGAIN. JEEP TOLD ME THEY WERE OUT OF WARRANTY AT 12,000. *NLM
Suspension, Jun 19, 2003
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING. VIBRATION IS COMING FROM UNDERNEATH THE VEHICLE. DEALER IS AWARE OF THE PROBLEM. *AK
Service brakes, Hydraulic, Jun 10, 2003
ROTOR VIBRATION ISSUE WITH MY 2000 JEEP GRAND CHEROKEE LAREDO 4WD. VERY BAD AND JEEP WILL NOT DEAL WITH IT DUE TO MILEAGES AND BECAUSE ONLY IS SERVICE BULLETIN AND NOT A RECALL ITEM.*AK AT 17,000 MILES REPORTED ISSUES; BUT THE SERVICE TECHS. FAILED TO INFORM ME AND ALSO TO DO THE BRAKE REPLACEMENT KIT RECOMENDED BY THE SERVICE BULLETIN. NOW THEY WILL NOT FIT THE ROTORS DUES TO THE MILEAGE ISSUE. EVEN WITH WORN BRAKES I HAVE NEVER HAD VIBRATION ISSUE LIKE THIS AND FRANKLY ITS A SAFETY ISSUE!!!!!!!!!!!!!! AT THIS POINT.
Air bags, Jun 9, 2003, crash
MY DAUGHTER HYDROPLANED AND HIT A VERY LARGE ROCK ( ABOUT 3 FEET IN DIAMETER) GOING APPROXIMATELY 30 MILES AN HOUR. NEITHER OF THE AIRBAGS DEPLOYED. *JB
Service brakes, Hydraulic, Jun 7, 2003
AT AROUND 15,000 MILES, WE BEGAN TO EXPERIENCE THE STEERING WHEEL SHIMMING EXCESSIVELY WHEN THE BRAKES WERE APPLIED. I KNEW THAT THIS WAS CAUSED BY WARPED ROTORS SO I CALLED THE DEALERSHIP. THEY INFORMED ME THAT BRAKES/ROTORS ARE NORMAL WEAR AND TEAR ITEMS. SINCE THE DEALERSHIP DID NOTHING, I HAD TO PAY TO REPLACE THE ROTORS AS I DIDN'T THINK TURNING THEM WOULD SOLVE THE PROBLEM AS THE CAR HAD ONLY 15,000 MILES ON IT. TOTALLY UNACCEPTABLE. A FOREIGN CAR WOULD NOT HAVE THIS PROBLEM AND THEY DEFINITELY WOULD HAVE FIXED THE PROBLEM WHILE THE CAR WAS STILL UNDER WARRANTY. IF THIS GETS FORWARDED TO JEEP, I WANT THEM TO KNOW THAT THEY HAVE LOST A LOYAL CUSTOMER FOREVER. I ALSO LIKE TO TELL EVERYONE I MEET ABOUT HOW I HAVE EXPERIENCED SUCH POOR SERVICE FROM AMERICAN MANUFACTURERS. *JB
Steering, Suspension, Service brakes, Hydraulic, Engine and engine cooling, Jun 4, 2003
POWER STEERING PUMP BROKE ON VEHICLE. *MR WHILE DRIVING THE CONSUMER COMPLETELY LOST THE POWER STEERING ON THE HIGHWAY. THE POWER STEERING HAD A KINK IN THE COLUMN AND COULD BE HEARD WHEN MAKING A TURN. THE POWER STEERING HOSE WAS REPLACED ALONG WITH THE STEERING PUMP. THE CONSUMER WAS INFORMED THAT THE FRONT LEFT TIRE WAS BALD DUE TO IMPROPER ALIGNMENT. THERE WAS A WHISTLING SOUND UNDER THE HOOD WHEN THE VEHICLE WAS IDLED. THE WATER PUMP AND THE CLUTCH WAS REPLACED DUE TO BAD BEARING. *SCC ALSO THE ROTORS WERE REPLACED. *JB
Service brakes, Hydraulic, Jun 4, 2003
STEERING WHEEL SHAKES WHEN BRAKING FROM 50-60 MPH SPEED. ROTORS ARE WARPED FOR THE SECOND TIME IN 2 YEARS. ADVISED TO REPLACE FRONT BRAKES AND REPAIR ROTORS. ADVISED BY TECHNICIAN AT JEEP DEALERSHIP THAT NUMEROUS PROBLEMS WITH THIS EXACT ISSUE FROM 1999 TO 2002 JEEPS. DEFINITE SAFETY ISSUE AS STEERING WHEEL WILL BEGIN TO SHAKE UNCONTROLLABLY. *NLM
Power train, Jun 3, 2003
2000 JEEP GRAND CHEROKEE LIMITED 4.7L 4X4. INTERMITTENT DELAYED ENGAGEMENT OF GEARS WHEN ACCELERATING. MAKES ROARING NOISE AS ENGINE INCREASES RPM WITHOUT GENERATING TORQUE. HAPPENS MOST BETWEEN 20 AND 50 MPH. ALSO, QUADRA-TRAK II 4 WD NO LONGER PROVIDES NOTICEABLE POWER TO THE FRONT WHEELS. REAR WHEELS KEEP SPINNING. DEALERS SAY EVERYTHING (PUMPS, FLUIDS, ETC.) CHECKS OUT, BUT FORMERLY OUTSTANDING 4WD PERFORMANCE IS EMBARRASSING AT BEST. *NLM
Steering, Service brakes, Hydraulic, Engine and engine cooling, Power train, Jun 2, 2003
SEVERE BRAKE PROBLEMS WITH 2000 JEEP CHEROKEE. *MR THERE WAS AN ONGOING BRAKING PROBLEM AND DIFFICULTY DIAGNOSING THE PROBLEM. THE PROBLEM WAS THOUGHT TO BE THE ROTORS WHICH WERE CUT AND REPLACED (THE FRONT PADS). THE PROBLEM STILL CONTINUED. THEN THE FRONT ROTORS WERE DIAGNOSED AS BEING WARPED AND THE BRAKES WERE 50% WORN. THERE WAS A TAPPING NOISE IN THE SHIFTING AREA AS WELL AS A RUBBING NOISE IN THE STEERING COLUMN THAT COMES AND GOES. (UNABLE TO DIAGNOSE) THE VEHICLE HAD BEEN DIAGNOSE AS THE REAR BRAKE DRUMS BEING OUT OF ROUND. THE WATER PUMP LEAKED AND WAS REPLACED ALONG WITH THE THERMOSTAT. THE COMSUMER REQUESTED A REFUND *SCC *JB
Visibility, May 30, 2003
WHEN ROLLING UP THE POWER REAR WINDOWS THERE WILL BE A GAP ON THE SIDE CAUSING THE CHILD FINGER TO GET CAUGHT. DEALER NOTIFIED. *AK
Service brakes, Air, May 28, 2003
I STARTED HAVING HAD BRAKE PROBLEMS WITH THE VECHICLE AFTER ABOUT 5000 MILES. THE DEALER CORRECTED THE PROBLEM BUT IT HAS RETURNED - ONLY MORE EXTREME. I WAS RECENTLY DRIVING AT HIGHWAY SPEEDS AND ATTEMPTED TO STOP AND ALMOST LOST CONTOL BECAUSE OF THE FRONT END SHIMMY DUE TO ROTOR WARPAGE. THE FRONT END SHIMMY IS NOT AS EXTREME AT LOWER SPEEDS. I CONTACTED THE DEALER AND WAS TOLD THAT THE WARRANTY HAS EXPIRED.I HAVE ONLY 20,000 MILES ON THE VECHICLE.
Service brakes, Hydraulic, May 27, 2003
WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED AND CAUSED EXTENDED STOPPING DISTANCE. *NLM.*AK