2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Feb 7, 2003
FRONT BRAKE ROTORS. PH
Engine and engine cooling, Feb 4, 2003, fire
THE VEHICLE CAUGHT ON FIRE BECAUSE OF NEGLECT TO REPAIR A RECALL REGARDING A DEBRIS SHIELD INSTALLATION ON THE ENGINE INTAKE MANIFOLD. *JG PH
Fuel system, Gasoline, Feb 3, 2003, fire
WHILE DRIVING VEHICLE CAUGHT ON FIRE. FIRE DEVELOPED IN ENGINE COMPARTMENT PRIOR TO RECEIPT OF RECALL 02V-104. *TT
Seat belts, Jan 29, 2003, crash
VEHICLE HIT A CONCRETE BASE TO A LIGHTNING STANDARD IN A PARKING LOT ON THE FRONT FENDER ON THE DRIVER'S SIDE AT APPROXIMATELY 1-2 MPH. THE FORCE PUSHED THE PASSENGER FORWARD WHO WAS RESTRAINED IN A SEAT BELT BUT HER STRENUM WAS FRACTURED. NO INJURY TO THE DRIVER.
Service brakes, Air, Jan 28, 2003
EXPERIENCED VEHICLE VIBRATION WHEN APPLYING BRAKES. THE DEALER TOLD ME IT WAS NOT UNDER WARRENTY AND IT HAD TO DO WITH DRIVER'S BRAKING HABITS, BUT THIS IS OUR SECOND GRAND CHEROKEE AND NEVER EXPERIENCED THIS PROBLEM BEFORE. I HAD THE ROTORS (TWO FRONT) TURNED, BUT IT IS DOING IT AGAIN AFTER 5 MONTHS. I TOOK IT IN AGAIN, AND THEY TELL ME THE ROTORS (TWO FRONT) NEED TO BE TURNED AGAIN. FROM ALL THE COMPLAINTS I SEE AND HEAR ABOUT, IT SEEMS THERE IS A PROBLEM WITH THESE VEHICLES.
Air bags, Jan 21, 2003
I HAVE A 2000 JEEP CHEROKEE SPORT AND THE AIRBAG LIGHT STAYS ON NOW. I TOOK IT TO THE DEALER AND THEY SAY I NEED TO PAY FOR A 300.00 CLOCK SPRING PART TO FIX IT. I CHECKED THE COMPUTER AND SEEN NUMEROUS PROBLEMS WITH THE JEEP AIRBAGS NOT WORKING. HAS THERE BEEN A RECALL ON THEM? AND IF NOT IF THERE'S BEEN SO MANY CASES OF PROBLEMS WITH THEM NOT WORKING CORRECTLY IS THERE ANYTHING BEING DONE TO PROTECT THE CONSUMER? THANK YOU
Service brakes, Air, Jan 20, 2003
VEHICLE VIBRATES EXCESSIVELY WHEN BRAKES ARE APPLIED FROM 40 TO 70 MPH. ROTORS HAVE BEEN REPLACED AT 5800,12500,&19900 MILES. DEALERS IN FL. AND NC HAVE SERVICED VEHICLE UNDER WARRANTY, STATING ROTORS ARE PREMATURELY WARPED AND THEREFORE DEFECTIVE. NOW AT 30000 MILES AND VIBRATING AGAIN.
Suspension, Jan 20, 2003
VEHICLE PULLS TO THE RIGHT. WHEN DRIVING, I CONSTANTLY HAVE TO STEER TO THE LEFT SO THAT THE VEHICLE WILL GO STRAIGHT.
Air bags, Jan 17, 2003, crash
WHILE DRIVING AT 60 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Service brakes, Air, Jan 16, 2003
2000 JEEP GRAND CHEROKEE BRAKE PROBLEMS.MY JEEP HAS 45,000 ON IT AND THIS WILL BE MY FORTH SET OF BRAKES.DEALER HAS COVERED THE BRAKE WORK WHILE UNDER WARENTEE.BUT THIS HAS NOT SOLVED THE PROBLEM BETWEEN 5000 TO 10,000 I WILL HAVE TO HAVE A BRAKE JOB DONE
Latches/locks/linkages, Jan 10, 2003
2000 JEEP CHEROKEE DOOR LOCKS 7 FAILURES, DOES NOT LOCK WHEN UNDERWAY
Air bags, Equipment, Jan 8, 2003, crash
WHILE IN MOTION, CONSUMER WAS REAR ENDED. THE REAR SEAT HEADRESTS WERE EJECTED FROM THEIR HOLDERS STRIKING THE CONSUMER AND THE PASSENGER IN THE BACK OF THEIR HEADS CAUSING DEEP CUTS. ALSO, THE AIR BAGS FAILED TO DEPLOY. *JG *JB
Air bags, Jan 7, 2003, crash
WHILE DRIVING AT 30MPH, THE VEHICLE EXPERIENCED A FRONT END COLLISION, WHERE THE AIR BAGS DIDN'T DEPLOYED. TS SCC
Engine and engine cooling, Jan 6, 2003, fire
CONSUMER STATES THAT WHILE THE VEHICLE WAS TURNED OFF A FIRE STARTED UNDER THE HOOD ON THE PASSENGER SIDE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Electrical system, Jan 3, 2003
THE KEYLESS ENTRY WORKS INTERMITTENTLY. CONSUMER STATES SOMETIMES THE WINDOWS WILL GO UP AND SOMETIMES THEY WON'T. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Service brakes, Hydraulic, Jan 3, 2003
JEEP IS EQUIPPED WITH ABS BRAKES. THE BRAKE PAD ROTORS AND CALIPERS HAVE BEEN REPLACED TWICE WITHIN 8000 MILES ACCUMULATION. TS THERE WAS A SHIMMY IN THE STEERING WHEEL DUE TO THE BRAKE PROBLEM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE MONIES SPENT ON REPAIR. SCC
Service brakes, Hydraulic, Jan 1, 2003
CONTINUE TO EXPERIENCE FRONT BRAKE ROTOR FAILURE DUE TO WARPAGE. THIS HAS OCCURRED EVERY 6,000-8,000 MILES. ROTORS AND PADS HAVE BEEN REPLACED 4 TIMES WITH THE CALIPERS REPLACED THE LAST TIME PER TSB #0500302 DTD 5/02. THEY HAVE NOW FAILED AGAIN EVEN WITH THE NEW CALIPERS. THE DEALER HAS BEEN GREAT, HOWEVER THIS IS A DESIGN FLAW WITH CHRYSLER/JEEP THAT NEEDS A RECALL AND A PERMANENT FIX. IT IS A SAFETY ISSUE AS WELL AS A TIME ISSUE TO HAVE IT FIXED EVERY 8,000 MILES! CHRYSLER REFUSES TO PROVIDE AN EXTEDNED WARRANTY OR ANY LASTING SOLUTION TO THE PROBLEM. I THINK A CLASS ACTION LAW SUIT WOULD BE IN ORDER.
Tires, Dec 31, 2002
WHILE DRIVING, THE LEFT TIRE EXPERIENCED OUTER SIDEWALL DAMAGE, CONSUMER WAS ISSUED A 30.00 DOLLAR CREDIT TOWARD THE COST OF THE REPLACEMENT TIRE, HOWEVER CONSUMER IS REQUESTING AN ADDITIONAL CREDIT FOR THE BALANCE OF THE COST OF THE REPLACEMENT TIRE IN THE AMOUNT OF 63.23. (COOPER DISCOVER H/T 225/75R15 OWL TIRES).*JB
Service brakes, Hydraulic, Dec 31, 2002
ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. WHEN ROTORS BECOME WARPED, IT BECOMES ALMOST UNDRIVABLE. TS
Latches/locks/linkages, Dec 30, 2002
SAFETY ISSUE: POWER DOOR LOCKS INOPERABLE. 2000 JEEP GRAND CHEROKEE. ON THREE (3) SEPERATE OCCASSIONS, WE HAVE HAD TO HAVE THREE (3) SEPERATE ELECTRONIC LOCKING SYSTEMS REPLACED ON THREE (3) SEPERATE DOORS/HATCHES ON THIS VEHICLE. IN ALL THREE INCIDENTS, THE "ACTUATOR" HAS FAILED TO EITHER LOCK AND/OR UNLOCK EACH INDIVIDUALLY EFFECTED DOOR. ON ONE OCCASSION, WE WERE UNABLE TO EXIT THE DRIVER'S DOOR AT ALL, THUS HAVING TO CLIMB OVER TO THE PASSENGER'S FRONT DOOR TO EXIT. WHEN WE CONTACT THE MANUFACTUER - EACH TIME - THEY TELL US THAT THESE ARE "NORMAL WEAR ITEMS". AFTER SCANNING YOUR SIGHT, I FIND A TOTAL OF TWENTY-ONE SUCH RELATED COMPLAINTS FOR JEEP GRAND CHEROKEES (NOT ALL YEAR 2000 MODELS) AND FOUR SPECIFICALLY RELATED, YEAR 2000 COMPLAINTS. TO DESCRIBE THE FAILURE: THE LOCKING MECHANISM SIMPLY FAILS TO ENGAGE AND/OR DISENGAGE AND MAKES A HIGHER PITCHED, LONGER THAN USUAL, WHINING SOUND - AS IF AN ELECTRICAL MOTOR HAS FAILED. THE COST OF EACH REPAIR HAS BEEN EQUAL TO OR EXCEEDED $150.00 PER INCIDENT. THE FOLLOWING LISTED INCIDENT DATE (ONLINE SUBMISSION FIELD REQUIRED) REFERS ONLY TO THE LATEST/MOST CURRENT DATE OF REPAIR. ALL SERVICES FOR SUCH REPAIRS - EACH INCIDENT - WERE OBTAINED AT CAPITOL GRAGE, A JEEP/CHRYSLER DEALER, IN WILLIMANTIC, CONNECICUT. THE VEHICLE WAS ORIGINALLY PURCHASED AT A NOW DEFUNCT, JEEP DEALERSHIP IN MANSFIELD, CONNECTICUT, NAMED CHAMPAGNE JEEP/CHEVEROLET.
Power train, Dec 26, 2002
CONSUMER STATED THE VEHICLE FELT SLUGGISH WHEN FIRST STARTING IN THE MORNING, THE DEALER REMOVED THE TRANSMISSION PAN AND FOUND EXCESSIVE BRASS AND METAL INSIDE THE PAN, THE DEALER DISSASSEMBLED THE TRANSMISSION, AND PUMP BUSHINGS THAT WERE STUCK ON THE TORQUE CONVERTER, ALSO THE REAR CLUTCH WAS BURNT.*JB
Electrical system, Dec 18, 2002
TAIL LIGHTS OUT, ALARM SYSTEM WILL GO OFF BY ITSELF, WINDOWS MALFUNCTIONIN, AND WHILE DRIVING YOU CAN HEARTHE LOCKS, LOCKING AND UNLOCKING.
Power train, Dec 17, 2002
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY WITHOUT PRIOR WARNING . THE TRANSMISSION FROZE UP AND THE VEHICLE SHUT DOWN PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Steering, Dec 16, 2002
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A VIBRATION ON THE STEERING WHEEL. ALSO STATED THAT WHILE DRIVING THE VEHICLE EVERY TIME HE STEPS ON THE BRAKE PEDAL THE STEERING WHEEL WILL VIBRATE. DEALER WAS CONTACTED AND STATED THAT THE ROTORS WERE BAD.
Service brakes, Hydraulic, Dec 11, 2002
I HAVE TALKED WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM. THEY HAVE HAD TO GET THE FRONT ROTORS GROUND BECAUSE THE ROTORS CAUSE A TERRIBLE VIBRATION WHEN WE PUSH DOWN ON THE BRAKES. DT