2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Latches/locks/linkages, May 20, 2002
WHILE DRIVING, LOCKING MECHANHISM IS INOPERABLE. VEHICLE MAKES A BUZZING NOISE AND LOCKS BECOME INOPERABLE. CONSUMER FEELS THIS IS A SAFETY ISSUE. CONSUMER HAS TAKEN VEHICLE TO THE DEALER FOUR TIMES TO HAVE VEHICLE REPAIRED. *AK CONSUMER STATES THAT YOU CAN NOT GET IN OR OUT *SLC
Service brakes, Hydraulic, May 16, 2002
I READ THROUGH EVERY SINGLE COMPLAINT ON HERE REGARDING JEEP ROTORS, AS I TOO AM IN THIS BATTLE WITH FAULTY BRAKES. WHAT'S IT GOING TO TAKE FOR YOU TO MAKE CHRYSLER RECALL THE 2000'S AND UPGRADE TO BETTER ROTORS AND PADS? IS IT BECAUSE WE ARE ALL CHECKING "NO" TO THE INJURIES AND FATALITIES CATEGORIES? OH I KNOW MAYBE WHEN SOMEONE YOUNG CELEBRITY DIES OR SOME CHRYSLER EXECUTIVE'S WIFE OR CHILD. I'M TIRED OF BEING TOLD ITS THE DRIVER BRAKING HABITS. THIS IS ONLY THE 8TH CAR I HAVE EVER OWNED FROM AGE 18 TO NOW 45. I TAKE GOOD CARE OF MY CARS AND HAVE NEVER BEEN IN A WRECK. I TEND TO KEEP CARS FOR A LONG TIME AND I HAVE NEVER HAD A PROBLEM WITH ROTORS WARPING BEFORE. *TS *NLM ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761979
Service brakes, Hydraulic, May 14, 2002
AFTER 4 ATTEMTS TO REMEDY THIS PROBLEM CHRYSLER HAS ONLY "THANKED" ME FOR "SHARING MY CONCERNS". IN THE MEANTIME I AM DRIVING A VEHICLE THAT REQUIRES NEW BRAKES EVER 3000 MILES. IS THERE SOMETHING WRONG WITH THAT PICTURE? I CAN SEND YOU ALL THE DOCUMENTS REGARDING THIS INCLUDING THEIR RESPONSE. THANKS BEVERLY PAULSEY. *AK
Suspension, Electrical system, May 13, 2002, fire
VEHICLE HAD BEEN PARKED FOR ABOUT 3 MINUTES AND SMOKE STARTED COMING FROM HOOD. THIS WAS DUE TO THE WIRING UNDER THE HOOD CATCHING ON FIRE. DEALER STATED WIRING NEEDED TO BE REPLACED.*AK THE FIRE HAD CAUSED MAJOR DAMAGE TO THE VEHICLE AND THE CONSUMERS INSURANCE PAID FOR THE REPAIRS. AFTER A WEEK THE VEHICLE HAD A LOOSE BEARING AND WAS REPLACED. *YH
Power train, May 13, 2002, crash
I ANGLE PARKED MY JEEP IN A BANK PARKING LOT. AFTER PARKING, THE TRANSMISSION REMAINED IN DRIVE WITH THE MOTOR RUNNING. I SAT IN MY JEEP FOR A MINUTE OR TWO, ASSEMBLING THE PAPERWORK I'D NEED IN THE BANK. I THEN TURNED THE IGNITION SWITCH TO THE LOCK POSITION, WHICH TURNED OFF THE MOTOR (BUT, UNFORTUNATELY, THE TRANSMISSION REMAINED IN DRIVE). I THEN PULLED MY JEEP KEY OUT OF THE IGNITION, GOT OUT OF THE JEEP AND WALKED ABOUT 75 - 100 FEET TO THE ENTRY STAIRS LEADING TO THE BANK. AT THAT MOMENT, A LADY YELLED TO ME. MY JEEP WAS SLOWLY ROLLING BACKWARDS AND IT STOPPED AFTER IT HIT A BUILDING ABOUT 70 FEET AWAY, STRIKING THE BUILDING AT AN APPROXIMATE 60 DEGREE ANGLE. DUE TO THE MANUFACTURING DEFECT, MY JEEP SUSTAINED BODY DAMAGE IN THE AMOUNT OF $260.42 FOR WHICH I HAVE AN ESTIMATE. HAD THE DEFECT NOT EXISTED, THERE WOULD HAVE BEEN NO ACCIDENT BECAUSE I WOULD NOT HAVE BEEN ABLE TO TURN THE IGNITION SWITCH TO LOCK WITHOUT FIRST PLACING THE TRANSMISSION IN PARK. DAIMLERCHRYSLER MOTORS CORPORATION REPAIRED THE MANUFACTURING DEFECT BUT REFUSES TO TAKE ANY RESPONSIBILITY FOR BODY DAMAGE TO MY JEEP. CAN YOU HELP? WILL YOU HELP? YOUR HELP TO RESOLVE THIS RIDICULOUS ISSUE WOULD BE GREATLY APPRECIATED. DAIMLERCHRYSLER'S REFERENCE NUMBER FOR MY CLAIM IS 9908985. I HAVE TELEPHONED THEM TWO OR THREE TIMES AND WRITTEN TWO LETTERS TO THEIR AUBURN HILLS, MI OFFICES AND THEY HAVE WRITTEN THREE LETTERS TO ME BUT REFUSE TO PAY THE $260.42. *AK
Service brakes, Hydraulic, May 10, 2002
WHEN APPLYING BRAKES THERE IS PULSATION AND STEERING WHEEL SHAKES. FRONT ROTORS WERE TURNED AT 10000 MILES, THEN REPLACED. AT THIS TIME, ROTORS NEEDED REPLACEMENT AGAIN DUE TO WARPING.*AK
Service brakes, Hydraulic, May 9, 2002
BRAKE ROTORS ON ALL 4 WHEELS PREMATURELY WARP CAUSING HEAVY SHIMMY AND LURCHING DURING BRAKING. ORIGINAL BRAKE PADS AND ROTORS WERE REPLACED BY DEALER AT 12,000 MILES. NOW REPLACEMENT ROTORS ARE DOING THE EXACT SAME THING, BUT WORSE. VEHICLE IS NOW OUT OF WARRANTY. VEHICLE HAS BEEN DRIVEN PRIMARILY ON INTERSTATE HIGHWAYS. ADDITIONALLY I HAD THE EXACT SAME PROBLEMS WITH MY 1996 JEEP GRAND CHEROKEE. *AK
Service brakes, Hydraulic, May 8, 2002
WHEN APPLYING BRAKES AT ANY SPEED, FRONT END SHAKES VERY HARD. TOOK VEHICLE TO JEEP AND THEY TURNED THE ROTORS. CONSUMER STATED THAT SEVEN MONTHS LATER PROBLEM HAS REOCCURRED. *AK *YH
Service brakes, Hydraulic, Service brakes, Air, May 8, 2002
WHEN PUTTING ON BRAKES, FRONT END WOULD SHIMMY AND VIBRATE. TOOK TO DEALER AND THEY CHANGED ROTORS/ RESURFACED REAR ROTORS, AND REPLACED SHOES. DEALER KEEPS REPLACING DEFECT WITH SAME FIX, AND PROBLEM KEEPS REOCCURRING.*AK. THE BRAKES FAIL EVERY 10,000 MILES. FIRST TWO BRAKE JOBS WERE REPLACED UNDER WARRANTY. CONSUMER REFUSED TO PAY FOR THE THIRD BRAKE JOB. DEALER RESURFACED ROTORS FOR FREE. *JG
Fuel system, Other, Power train, Electrical system, Visibility, May 7, 2002
TRANSMISSION WILL AUTOMATICALLY WITH GEAR WHILE DRIVING.*AK THE TRANSMISSION STARTED JERKING BETWEEN GEARS 1-2 AND 4-3. THE SUNFOOF SCREECHES WHEN CLOSING. THE FUEL CHIME LIGHT COMES ON AT QUARTER TANK. THE OVERHEAD COMPUTER READS INACCURATELY. *YH
Electrical system, Other or unspecified, May 6, 2002
ELECTRICAL PROBLEMS, HEADLIGHTS/ WINDSHIELD WIPERS, WINDOWS WILL NOT WORK. AT TIMES HEADLIGHTS WORK INTERMITTENTLY AND DASHBOARD LIGHTS FLASH INTERMITTENTLY. *AK DEALER UNABLE TO REPAIR AND THE VEHICLE CONTINUES TO EXHIBIT THE SAME PROBLEMS. *TT
Service brakes, Hydraulic, May 1, 2002
CONSUMER STATES PROBLEMS WITH FRONT ROTOR, VEHICLE WOULD GRIND AND VIBRATE WHEN BRAKING.*JB *YH
Service brakes, Hydraulic, Power train, May 1, 2002
RE: BRAKING SYSTEM, VEHICLE HAS ALWAYS HAD SHIMMY OR PULSATION AND FEEL THAT VEHICLE WILL NOT STOP. COMPLAINED TO DEALER AT 9,000, 20,000 AND AGAIN AT 34,000 MILES AS WELL AS NUMEROUS TIMES WHILE AT DEALER FOR OIL CHANGES. ALWAYS TOLD THIS IS JUST HOW VEHICLE BRAKES UNTIL 34,000 WHEN TOLD THAT ALL PADS NEED REPLACEMENT AND ROTORS ARE WARPED. CHRYSLER REFUSES TO PAY OR ACKNOWLEDGE DEFECT DESPITE MY RECORD OF COMPLAINTS. RE: DRIVE SHAFT, VEHICLE CLUNKS AS STOPPING AND TAKES A LONG TIME SWITCHING GEARS. COMPLAINED AT 5,000, 9,000, 20,000, AND 34,000. DRIVE SHAFT SUPPOSEDLY REPLACED AT 5,000 AND 9,000 MILES, ALTHOUGH INDEPENDENT MECHANIC DOUBTS UPON REVIEW. CHRYSLER CONSIDERING ANOTHER REPLACEMENT AFTER 34,000 MILE COMPLAINT.*JB
Electrical system, Apr 30, 2002, fire
CONSUMER STATES THE VEHICLE CAUGHT ON FIRE WHILE PARKED, THE FIRE DEPARTMENT STATED THE FIRE ORIGINATED FROM THE ALARM SYSTEM, CONSUMER ALSO STATES A BODYGUARD SYSTEM WAS INSTALLED IN THE VEHICLE.(CLAIM#51-0490-612)*JB
Service brakes, Hydraulic, Apr 29, 2002
WHEN APPLYING BRAKES AT SPEED OVER 50MPH STEERING WHEEL VIBRATED, WHICH ALMOST CAUSED LOSS OF CONTROL. BRAKES SYSTEM HAS BEEN REPAIRED AT LEAST SEVEN TIMES. TOOK TO DEALER, AND DEALER INDICATED NORMAL WEAR OF BRAKES. PLEASE ADD VIN.*AK
Service brakes, Hydraulic, Apr 29, 2002
AT 21,500 MILES THIS IS MY THIRD SET OF ROTORS TO BE REPLACED.*AK
Service brakes, Hydraulic, Apr 29, 2002
THE BRAKES BEGAN PULSATING AND VIBRATING SLIGHTLY AND GOT WORSE. THE CONSUMER BELIEVES THE BRAKES WERE MADE FROM POOR MATERIAL. *YH
Service brakes, Hydraulic, Apr 27, 2002
FRONT AND REAR ROTORS HAVE FAILED (WARPED) SIX TIMES ON THIS VEHICLE. *AK
Service brakes, Hydraulic, Apr 26, 2002
WITHIN 8000-10000 MILESS FRONT ROTORS ARE WARPING. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
Service brakes, Hydraulic, Apr 25, 2002
WHEN APPLYING BRAKES THEY WILL PULSATE AND STEERING WHEEL VIBRATE. TOOK VEHICLE TO DEALER, AND HAD ROTORS REPLACED; BUT, PROBLEM REOCCURRED. ROTORS WERE WEARING PREMATURELY. PLEASE ADD VIN. *AK
Service brakes, Hydraulic, Apr 25, 2002
NO SUM,MARY LISTED FOR ABOVE VEHICLE. *AK
Latches/locks/linkages, Apr 24, 2002
VEHICLE WAS GOING 50-55MPH WHEN HOOD FLEW BACK INTO WINDSHIELD. RELEASE ROD BROKE, AND THE OUTER CLAMPS FAILED, CAUSING SECONDARY HOOD LATCH TO RELEASE AS WELL. DEALER AND MANUFACTURER WERE NOTIFIED.*AK
Service brakes, Hydraulic, Apr 23, 2002
FRONT BRAKES ROTORS ARE CORRODED AND ARE PREMATURELY WEARING. CAUSE UNKNOWN.*AK
Air bags, Apr 23, 2002, crash
WHILE DRIVING AN ACCIDENT OCCURED. DRIVER WAS INJURED. AIR BAG DID NOT DEPLOY. SPEED HAS NOT BEEN DETERMINED AS OF YET. PLEASE PROVIDE ANY FURTHER INFORMTION.*AK
Service brakes, Hydraulic, Apr 22, 2002
FRONT ROTORS WENT OUT THREE TIMES WITHIN 50,000 MILES.*AK