2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Feb 15, 2002
BRAKES ARE A SAFETY HAZARD WHEN BRAKING AT HIGHWAY SPEED VIBRATES AND SHAKES WITH NO CONTROL BETWEEN 57 TO 50 MILES PER HOUR. *AK
Service brakes, Hydraulic, Feb 14, 2002
CONTINUAL PROBLEM WITH BRAKES. WARPED ROTORS,NUMEROUS PAD REPLACEMENT, PROBLEM CAUSES SEVERE VIBRATION WHEN BRAKING, AND CAUSES VEHICLE TO JERK. ALSO NOW IS SHIFTING AFTER COMING TO A STOP WHILE IN DRIVE, FEELS LIKE VEHICLE HAS BEEN HIT IN REAR. *AK
Service brakes, Hydraulic, Feb 14, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Power train, Feb 7, 2002, crash
I PULLED MY JEEP CHEROKEE INTO THE MAIL CENTER IN MY HOMEOWNERS COMPLEX; I PUT THE JEEP IN PARK; OPENED MY DRIVERS SIDE DOOR; GOT OUT OF THE CAR; RETREIVED MY MAILBOX KEY FROM THE DRIVERS SIDE DOOR(WHERE I STORE IT); TURNED AROUND AND PUT THE KEY INTO THE MAILBOX; OPENED MY MAILBOX AND AS I WAS ABOUT TO TAKE THE MAIL OUT OF THE BOX I HEAR D A NOISE; I TURN AROUND AND MY JEEP IS MOVING BACKWARDS; I INSTINCTIVELY LUNGE AT THE CAR; HIT MY HEAD ON THE OUTER EDGE OF THE OPEN DOOR CAUSING A MAJOR CUT REQUIRING SUTURES; THEN THE OPEN DOOR AND MOVING CAR PIN ME AGAINST A POST; I MANAGE TO PUSH MY WAY FREE CAUSING MORE INJURIES TO MYSELF; SPIN AROUND THE OUTSIDE OF THE POLE; MANAGE TO GET INTO THEJEEP;---- IT JUMPED OUT OF PARK INTO REVERSE; THE OPEN DOOR WAS CRUSHED BACKWARDS BY THE POLE CAUSING THE PROPERTY DAMAGE AND I WAS INJURED IN THE INCIDENT AS WELL. NOW I FIND OUT THAT GRAND CHEROKEES AND LAREDOS HAVE THESE REPORTED INCIDENTS OF JUMPING INTO REVERSE AND I THINK THESE PROBLEM AUTOS SHOULD BE TAKEN OFF THE ROAD; THIS COULD HAVE BEEN A TRAGIC SCENE BECAUSE THIS MAIL CENTER IS USUALLY BUSY AND IF THERE WAS A CHILD OR SOMEONE BEHIND MY CAR OR ANOTHER AUTO BEHIND ME WHEN THIS HAPPENED IT COULD HAVE BEEN FATAL; FOR ME AS WELL--I'M LUCKY I WASN;T KNOCKED OUT.*AK
Service brakes, Hydraulic, Feb 7, 2002
BRAKES HAVE BEEN REPAIRED 2 TIMES WITHIN THE FIRST 35 TO 38 THOUSAND MILES AND ARE SHUDDERING VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS - SEEMS TO BE A DEFECT FOR THIS TO HAPPEN THREE TIMES WITH JUST 45 THOUSAND MILES ON THE VEHICLE. *AK
Engine and engine cooling, Electrical system, Feb 7, 2002, fire
AT 7200 MILES THE ENGINE CHECK LIGHT WENT ON FLASHING. THIS HAPPENED 2 MORE TIME OVER LAST WINTER. EACH TIME THE SPARK PLUGS ARE FOULED AND REPLACED, THE COMPUTER REPORTS MISFIRING IN THE ENGINE. THEN IN JULY MY CAR WENT ON FIRE AFTER DRIVING 6 MILES TO THE STORE. I PARKED MY CAR WENT INTO THE STORE ONLY TO BE CALLED OUT 5 MIN LATER THAT MY CAR WAS ON FIRE. THE FIRE DEPARTMENT HAD TO BREAK INTO THE CAR BECAUSE THE HOOD RELEASE WAS BURNT. CHRYSLER SAID IT WAS A RODENT THAT CHEWED THE FUEL INJECTOR HARNESS. NOW I'M OUT MY INSURANCE DEDUCTIBLE AND ADDITIONAL RENTAL CAR CHARGES. THEN 2/1/02 AFTER DRIVING TO WORK 7 MILE MY CAR AGAIN WENT ON FIRE AFTER PARKING. THIS TIME MY BOYFRIEND HEARD A CRACKLING SOUND AND SAW SMOKE WHEN HE STOPPED AND PULLED THE HOOD RELEASE, SAW FLAMES AND THROW SNOW ON IT TO PUT IT OUT. IT'S STILL IN THE DEALING WAITING TO SEE WHAT CHRYSLER HAS TO SAY NOW.*AK
Service brakes, Hydraulic, Feb 6, 2002
WHEN APPLYING BRAKES VEHICLE VIBRATES. MECHANIC HAS REPLACED ROTORS TWICE. *AK
Power train, Feb 6, 2002, crash
MY WIFE HAD HER 2000 JEEP GRAND CHEROKEE IN PARK ON A FAIRLY LEVEL SURFACE, SHE GOT OUT OF HER VEHICLE TO CHECK ON SOME YOUNG PEOPLE. WHEN SHE GOT OU A FRIEND OF HERS IN ANOTHER SUV YELLED THAT HER JEEP WAS MOVING. SHE LOOKED BACK THE JEEP JUMPED A CURB RAN OVER FOUR 20 YEAR OLD SHRUBS THEN HIT A LAMP POST. THE VEHICLE DID NOT START MOVING UNTIL SHE WAS 20-30 FEET FROM THE JEEP. I REPORTED THIS TO JEEP, THAY SENT OUT AN INSPECTOR WHO AGREED WITH ME THAT THE JEEP HAD TO BE IN GEAR TO BE ABLE TO HAVE ENOUGH MOMENTEUM TO JUMP THE CURB AND RUN OVER THE SHRUBS AND HIT THE LAMP POST. JEEP DENIED THAT THE VEHICLE WAS AT FAULT, REFUSED TO REPAIR SMALL DAMAGE, THANK GOD THIS DID NOT HAPPEN IN MY DRIVE WAY WITH MY 28 MONTH OLD GIRL ANYWHERE NEAR THE JEEP. THIS IS A SAFTEY PROBLEM AND I NEED HELP. THANK YOU. *AK
Service brakes, Hydraulic, Feb 6, 2002
VEHICLE SHAKES UPON APPLYING BRAKES, PROBLEM IS WITH DEFECTIVE ROTORS, STARTED AT 8000 MILES, JEEP REFUSES TO REPLACE. NUMEROUS COMPLAINTS FROM OTHERS WITH SAME PROBLEM. WHY IS NHTSA WAITING UNTIL A FATALITY OCCURS ?
Service brakes, Hydraulic, Jan 31, 2002
THE BRAKE PEDAL VIBRATED VIOLENTLY WHEN APPLIED. THE DEALER HAS BEEN CONTACTED. *AK SCC
Service brakes, Hydraulic, Jan 30, 2002
WHILE DRIVING AT ANY SPEED, THERE WOULD BE VIBRATION IN VEHICLE DURING ACTIVATION OF BRAKE SYSTEM. VIBRATION WOULD INCREASE IN SEVERITY AT HIGHER SPEEDS. DEALERSHIP EXAMINED VEHICLE AND REPLACED BRAKE ROTORS UNDER WARRANTY BECAUSE ROTORS WERE WARPED. *AK
Service brakes, Hydraulic, Jan 29, 2002, crash
JEEP CLAIMS THAT IT DOES NOT HAVE A PROBLEM WITH BRAKE ROTORS, AFTER RESEARCHING, THEY SEEM TO HAVE A BIG PROBLEM THEY WILL NOT FIX. IT IS TO LATE TO HELP MY SIX MONTH OLD BABY WHO ENDED UP IN THE HOSPITAL AFTER A FAILURE! *AK
Engine and engine cooling, Jan 24, 2002
TIMING BELT WORE OUT AND TENSIONER HAS DISENGAGED. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Service brakes, Hydraulic, Jan 24, 2002
ROTORS HAVE WARPED 3 TIMES IN 16615 MILES. PRESENTS SAFETY ISSUE WHEN BRAKING. *AK
Suspension, Jan 23, 2002
WHENEVER VEHICLE GOES OVER A BUMP IT SHIMMIES AND IS VERY HARD TO STEER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Power train, Jan 22, 2002, crash
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY TOOK OFF IN REVERSE, HITTING A PERSON AND THEN A BUILDING. PERSON WAS SERIOUSLY INJURED, DAMAGE TO VEHICLE WAS $1700.00. *AK CONSUMER STATES THAT HIS FOOT WAS ON THE BRAKES WHILE VEHICLE WAS IN MOTION. *JB
Service brakes, Hydraulic, Jan 22, 2002
THERE IS VIBRATION COMING FROM FRONT OF THE VEHICLE DURING ACTIVATION OF BRAKE SYSTEM. VIBRATION INCREASES IN SEVERITY WHEN SPEED OF VEHICLE INCREASES. THE DEALERSHIP EXAMINED VEHICLE AT 10,000 MILES, AND REPLACED THE FRONT BRAKE ROTORS WHICH FAILED TO EFFECTIVELY REMEDY THE PROBLEM. *AKTHE DEALER REFUSED TO DO ANYTHING TO CORRECT THE WARPED ROTORS, THE DEALER ACKNOWLEDGED THAT FAULTY PARTS WERE USED BUT CLAIM THAT THE MANUFACTURER WILL NOT STAND BEHIND THE PARTS *NLM
Service brakes, Hydraulic, Jan 21, 2002
WARPED ROTORS AT 9K MILES - DEALER TURNED ROTORS AT NO COST. WARPED ROTORS AT 16K MILES - DEALER REPLACED ROTORS AT NO COST. WARPED ROTORS AT 20K MILES - DEALER SAYS I HAVE POOR DRIVING HABITS AND THEY WILL NOT COVER THE ROTORS ANY MORE. WE WILL SEE ABOUT THAT! NEXT IS THE POWER STEERING GROAN MADE WHEN MAKING SLOW RIGHT HAND TURNS - DEALER REPLACED GEAR BOX ONCE. NOW THE NOISE IS HAPPENING INTERMITTENTLY - DEALER CAN'T FIX BECAUSE THEY ARE NOT ABLE TO DUPLICATE NOISE. AFTER READING THESE COMPLAINTS ON THIS WEB SITE SOMETHING NEEDS TO BE DONE FOR A LONG TERM FIX. I CAN GET DEALER TO REPAIR AGAIN AT NO COST THIS TIME BUT I DO NOT WANT TO GO THROUGH THIS AGAIN 4 K MILES FROM NOW. NT. *AK
Power train, Jan 21, 2002, crash
VEHICLE SLIPS OUT OF PARK INTO GEAR, AND ACCELERATES FORWARD AND OR IN REVERSE.*AK
Power train, Jan 18, 2002
WHILE PARKED WITH VEHICLE RUNNING ON AN INCLINE AND WITHOUT ANY INDICATION VEHICLE STARTED ROLLING BACKWARDS. CONSUMER HAD TO DEPRESS BRAKE PEDAL TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Power train, Jan 18, 2002, crash
WHILE VEHICLE WAS IN PARK AND IDLING, THE VEHICLE SLIPPED INTO REVERSE, AND CRASHED INTO A BUILDING BEFORE STOPPING,CONTACTED DEALER.*AK CONSUMER STATED PRIOR TO THE ACCIDENT HE WAS HAVING PROBLEMS THE THE KEY/ SHIFTER LOCK MECHANISM TRYING TO TAKE THE KEY OUT OF THE IGNITION AFTER TURNING OFF ENGINE, DEALER REPLACED A FAULTY BRACKET.*SLC
Power train, Jan 17, 2002
INGAGE IN PARK, GOT OUT OF THE VEHICLE LEFT DRIVER SIDE DOOR OPEN, ENGINE ON WASKED BACK AROUND TO GET IN THE VEHICLE. SUDDENLY SHIFTED INT REVERSE AND TOOK OFF DOWN DRIVEWAY AND CRASHED BACKEND FIRST INTO LARGE OAK TREE. VEHICLE TOTTALED
Latches/locks/linkages, Jan 17, 2002
WHEN DOORS ARE LOCKED DOOR LOCKS MALFUNCTION, PREVENTING OCCUPANTS OF THE VEHICLE FROM EXITING OR ENTERING. DOORS FAIL TO UNLOCK. CONSUMER HAS NOTICED A NOISE COMING FROM THE DOOR LOCKS WHEN ATTEMPTING TO UNLOCK DOORS FOLLOWED BY ENGINE LIGHT ILLUMINATING ON THE DASHBOARD. CONSUMER HAS CONTACTED DEALER, AND LOCKS ON THE DOORS ARE BEING REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Engine and engine cooling, Jan 17, 2002, fire
INSURED SMELLED SOMETHING AND THEN SAW SMOKE COMING OUT OF THE VEHICLE WHICH THEN CAUGHT ON FIRE. CLAIM NUMBER 20-5242-834. *YH
Steering, Jan 17, 2002, fire
THE ENGINE CAUGHT FIRE DUE TO A POWER STEERING PUMP FAILURE. CLAIM NUMBER 20-5238-487. *YH