2001 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 7th highest complaint count among 12 Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
89 reports, newest first. Show all
Engine and engine cooling, Dec 30, 2008
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING LESS THAN 65 MPH, THE CONTACT NOTICED FLUID LEAKING FROM THE VEHICLE. SHE THEN HEARD A LOUD BOOM COMING FROM THE VEHICLE AND THE TEMPERATURE GAUGE WENT HAYWIRE. THE VEHICLE STALLED AND SHE PLACED WATER IN THE RADIATOR IN ORDER TO DRIVE TO THE NEAREST MECHANIC. THE INDEPENDENT MECHANIC STATED THAT THE COOLING FAN SEPARATED AND DAMAGED THE RADIATOR. THE COOLING FAN MODULE, RADIATOR, AND FAN CLUTCH WERE REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,162 AND CURRENT MILEAGE WAS 85,000. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB
Engine and engine cooling, Oct 20, 2008
2001 JEEP GRAND CHEROKEE HAVE SPENT OVER $3000.00 TO FIX A COOLANT LOW LIGHT THAT KEEPS COMING ON AND LOW OIL PRESSURE. THE PROBLEM PERSISTS DESPITE TAKING THE VEHICLE TO THE JEEP DEALERSHIP AND SOMEONE ELSE TO FIGURE OUT THE SOURCE. NO LEAK. REPLACED EVERYTHING FROM WATER PUMP TO FAN. THIS ABSOLUTELY HAS TO BE AN ISSUE FROM THE MANUFACTURER AND I WOULD LIKE TO SEE A RECALL. THERE MUST BE SOMETHING TO CORRECT THIS PROBLEM. AFTER SEARCHING ONLINE FOR AN ANSWER, I FOUND THAT THIS IS A COMMON PROBLEM WITH THE MAKE AND MODEL OF MY JEEP. THIS HAS BEEN AN ONGOING ISSUE FOR 2 YEARS. *TR
Engine and engine cooling, Electrical system, Latches/locks/linkages, Sep 1, 2008
THE ENGINE HAS 150,00 MILES. IT IS LOSING COOLANT WITH NO PUDDLES TO SHOW FOR IT. THE OIL PRESSURE GAUGE SHOWS 0 AT IDLE. THE ENGINE CONSTANTLY OVERHEATS. NO SIGN OF HEAD GASKET LEAK. COOLANT OVERFLOW TANK FILLS WITH COOLANT/OIL/RUST MIXTURE AFTER RUNNING THE ENGINE FOR 5 MINUTES. DOOR LOCKS DON'T WORK SOMETIMES. TAIL LIGHTS WORK ON AND OFF WHILE THE LIGHTS ARE OFF. ALL PROBLEMS STARTED WITHIN THE LAST YEAR. *TR
Engine and engine cooling, May 7, 2008
FIRST, ENGINE BEGAN TO LOOSE OVERHEAT AND LOOSE COOLANT AT 55,000M - 1 QT EVERY 200 - 300 MILES. NO LEAK FOUND BY MECHANIC. LOSS CONTINUED. THEN LOSS OF OIL PRESSURE WHEN ENGINE WAS WARMED FULLY. PRESSURE DROPS AT ALL RPM BUT DOWN TO 0 WHEN IDLE IS BELOW 1300 RPM( (AT IDLE). CANNOT FIND LEAK BUT HAVE BEEN ADVISED ON SEVERAL FORUMS THAT THIS YEAR (98 - 01) JEEP 4.0 ENGINES HAVE A VERY HIGH FAILURE RATE RELATED TO THIS PROBLEM. THE PROBLEM APPEARS TO BE A FAULTY ENGINE CASTING PRONE TO INTERNAL CRACKING, CAUSING COOLANT LOSS AND LOSS OF OIL PRESSURE. JEEP DEALER DENIES AND KNOWLEDGE OF THIS ISSUE. BUT, JEEP SENT A SPECIAL LETTER TO BUYERS OF THIS YEAR/MODEL JEEP CHEROKEE THAT THEY WERE DESPERATE TO BUY AS MANY OF THIS YEAR MAKE/MODEL AS THEY COULD AND WOULD PROVIDE A REASONABLE TRADE-IN VALUE. THEY DID NOT SPECIFY WHY THEY WOULD NEED TO ACQUIRE SO MANY OF THIS PARTICULAR USED YEAR/MODEL JEEP CHEROKEES. *TR
Engine and engine cooling, Apr 20, 2008
I BOUGHT MY JEEP GRAND CHEROKEE IN 2005 AS A USED VEHICLE WITH NO KNOW PROBLEMS ON MY CAR FAX REPORT. HAS ONLY HAD ONE OTHER OWNER. THIS IS NOW THE 4TH TIME I HAVE HAD TO HAVE THE COOLING FAN RELAY REPLACED! IM SICK OF THIS AND HAVE HEARD FROM AUTO SHOPS AND DEALERS THAT THIS IS A VERY COMMON PROBLEM.... JEEP SHOULD DO SOMETHING ABOUT THIS. IT SEEMS TO GO OUT ABOUT EVERY 6 MONTHS. I CAN'T KEEP AFFORDING THIS. IT IS RIDICULOUS. YOU HAVE TO REMOVE THE WHOLE FRONT END TO GET TO THE RELAY TO REPLACE IT AND THAT IN LABOR COSTS CAN COST A FORTUNE ON ITS OWN FOR A $90.00 PIECE TO BE REPLACED. MY TRUCK HAS NOW OVER HEATED 4 TIMES BECAUSE OF THIS LITTLE FUSE FAILING. DUE TO THE OVER HEATING I HAVE HAD TO REPLACE THE WATER PUMP 2 TIMES. I LOVE JEEPS BUT NOT ENOUGH FOR IT TO KEEP NICKEL AND DIMING ME TO DEATH. THIS PROBLEM NEEDS TO GET RESOLVED. *TR
Engine and engine cooling, Apr 6, 2008
THIS IS THE SECOND TIME I HAVE PROBLEMS WITH MY JEEP GRAND CHEROKEE LAREDO 4X4 IT IS A 2001 IT KEEPS OVER HEATING I HAVE HAD A NEW FAN REPLACE A NEW HOUSING AND THE REPLACE THE SENSOR'S AND IT'S STILL OVER HEATING I HAVE TALK TO OTHER PEOPLE THAT OWN A JEEP GRAND CHEROKEE AND THERE HAVING THE SAME PROBLEMS WITH THERE'S AS WELL IS THERE ANYTHING YOU CAN DO THAT CHRYSLER CAN DO A RECALL AND FIX THIS PROBLEM NOT SURE WHAT ELSE TO DO MY CAR IS PAID FOR AND DON'T WANT TO HAVE TO BUY A NEW CAR FOR I'M A SINGLE MOM AND ONLY HAVE ONE CAR. *TR
Engine and engine cooling, Exterior lighting, Visibility, Latches/locks/linkages, Seats, Dec 21, 2007
2001 JEEP GRAND CHEROKEE= MY VEHICLE SHOULD HAVE BEEN COVERED UNDER THE LEMON LAWS OF THE US. EQUIPMENT FAILURES: - WINDOW REGULATORS- REPLACED 2 - HEATED SEATS- BOTH SEATS HAVE THE WIRES BURNT IN TWO IN THEM; POSSIBLE FIRE HAZARD...NOT COVERED IN RECALL OF A LATER YEAR - BLEND DOORS BROKE- HAD TO REPLACE ALL THREE MOTORS AND DOORS - LEFT TURN SIGNAL DOES NOT FUNCTION CONSISTENTLY - DOOR LOCK SYSTEM IS FAILING: DRIVER'S DOOR HAS QUIT LOCKING; HAS TO BE DONE MANUALLY; BACK DOOR BEHIND THE DRIVER MAKES A SQUAWKING NOISE WHEN YOU LOCK THE DOORS, TAILGATE IS NOT LOCKING; ALARM WILL GO OFF IF YOU OPEN THE DOOR, BUT IT IS NOT LOCKED. _CONSTANT SMALL COOLANT LEAK. *TR
Engine and engine cooling, Nov 9, 2007
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE PLASTIC FAN BLADE ASSEMBLY NEARLY SEPARATED. THE FAILURE CAUSED THE VEHICLE TO OVERHEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED AND WAS INFORMED OF A RECALL AS WELL AS THE REPAIR PRICE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT WAS EXPERIENCING THE SAME FAILURE AS THE 2000-2002 MODELS. THE VEHICLE IS CURRENTLY PARKED AT HER RESIDENCE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 75,300.
Service brakes, Hydraulic, Engine and engine cooling, Exterior lighting, Oct 1, 2007
I OWN A 2000 JEEP GRAND CHEROKEE THAT HAS 2 POTENTIALLY DANGEROUS ISSUES WITH IT. DUE TO A MANUFACTURERS DESIGN FLAW, THE BRAKE LIGHTS MALFUNCTION ON A REGULAR BASIS. THE LIGHT SHORTS ITSELF OUT WHEN THE HEADLIGHTS ARE TURNED ON LEAVING ME WITH NO BRAKES AT NIGHT. IN ADDITION, THE DOOR LOCK ACTUATOR IN MY REAR PASSENGER DOOR HAS BROKEN. SINCE JEEP SAW FIT TO ONLY PROVIDE A KEY ON THE DRIVERS DOOR, THIS REAR DOOR NEITHER LOCKS NOR UNLOCKS WHICH WOULD RESULT IN A POTENTIALLY LIFETHREATENING SITUATION IF I WERE INVOLVED IN A WRECK AND WAS UNABLE TO EXIT THE VEHICLE FROM THIS DOOR. MY COOLING FAN BROKE, I REPLACED WITH A NON-OEM MODEL WHICH CHEWED A HOLE IN MY RADIATOR AFTER 100 MILES. REPLACED RADIATOR AND FAN. RADIATOR BROKE AFTER A YEAR, RE-REPLACED. AFTER SEARCHING ONLINE I FOUND THAT THESE ARE FAIRLY COMMON PROBLEMS AND NOT THE RESULT OF SOME ACTION ON MY PART. *TR
Engine and engine cooling, Sep 11, 2007
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE THE ENGINE WAS RUNNING, THE FAN BLADE SEPARATED AND CAUSED THE ENGINE COOLING SYSTEM TO FAIL. THE VEHICLE THEN BEGAN TO OVERHEAT. THE FAN WAS FIRST REPLACED IN JUNE OF 2006. NHTSA CAMPAIGN ID NUMBER 06E011000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) WAS RECEIVED IN JUNE OF 2007. CHRYSLER STATED THAT THEY WOULD REPLACE THE FAN UNDER THE RECALL AND THE CONTACT WOULD BE RESPONSIBLE FOR ANY ADDITIONAL ENGINE DAMAGE. THE VEHICLE WILL BE TOWED TO THE DEALER. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 90,000.
Engine and engine cooling, Jul 23, 2007
COOLING SYSTEM (FOR INTERIOR) FAILED THIS IS THE 2ND FAILURE. I FEEL THE VEHICLE SHOULD BE RE-CALLED. I HAVE CONTACTED CHRYSLER CORP. THE REFUSED TO INVESTIGATE. *TR
Suspension, Engine and engine cooling, Power train, Electrical system, Visibility, Structure, May 17, 2007
THE ENGINE REVVED AT A VERY HIGH RPMS WHEN STARTING. WHEN CHANGING GEARS IT MADE A LOUD CLUNG SOUND AND WANTED TO LUNGE INTO THAT DIRECTION. THE VEHICLE HAS NEVER SHIFTED PROPERLY BETWEEN GEARS. IT WAS ALMOST LIKE IT WAS SLIPPING, AND THEN FINDING THE RIGHT GEAR. IT WAS NOT A SMOOTH TRANSMISSION EITHER. SINCE I PURCHASED THE VEHICLE A LITTLE OVER 1-1/2 YEARS AGO THE CAR HAS BEEN IN THE SHOP MORE THAN 15 TIMES. THE DEALERS COULD NOT FIND THE CAUSE OF THE PROBLEM. I HAD TO REPLACE A TRANSMISSION SENSOR, 02 SENSOR, SUN ROOF, REAR END, AND CD PLAYER. THE HEATER BLEND DOOR HAD TO BE REPLACED , WHICH DIDN'T SOUND EXPENSIVE, BUT THE FIX WAS TO REMOVE THE ENTIRE HEATER PLENUM AND REPLACE THE BROKEN DOOR, STOP AND DRIVE ASSEMBLY. COST $890.00. *AK
Engine and engine cooling, May 11, 2007
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT CHANGED THE VEHICLE'S COOLING FAN IN DECEMBER OF 2005, MARCH OF 2006, AND MAY OF 2007. THE PARTS FAIL TO LAST FOR LONG PERIODS OF TIME. THE VEHICLE'S RELAY SWITCH WAS ALSO REPLACED. THE CURRENT MILEAGE IS 102,000 AND FAILURE MILEAGE WAS 76,000.
Engine and engine cooling, Jan 31, 2007
ENGINE WOULD NOT START -- REPLACED FUEL FILTER WHICH WAS FULL OF ODD DEBRIS [MECHANIC, NON-DEALER, CUT IT OPEN TO INSPECT]. FOUR DAYS LATER SAME PROBLEM. DID SOME RESEARCH ONLINE AND FOUND SEVERAL COMPLAINTS THAT THE GAS TANK LINING CAN DETERIOATESAND LEAVE DEBRIS IN TANK WHICH PASSES TO FILTER THEN BEYOND. CAR IS NOW AT DEALER AWAITING DIAGNOSIS. DEALER REP SAYS HE IS UNAWARE OF ANY SUCH PROBLEM WITH THE GAS TANK.
Engine and engine cooling, Jan 11, 2007
TL*- THE CONTACT STATED THAT THE WEEK OF 1/1/07 THE DRIVER WENT TO START A 2001 JEEP CHEROKEE SPORT WHEN A LOUD NOISE WAS HEARD AND VIBRATIONS FELT. THE CONTACT TOOK VEHICLE TO DEALERSHIP BECAUSE THE VEHICLE COULD NOT BE DRIVEN. THE DEALERSHIP'S SERVICE DEPARTMENT INFORMED HER THAT THE CAM SHAFT WAS MALFUNCTIONING. THE CONTACT STATED THAT THE CAM SHAFT WAS REPLACED AND THE CONTACT DOES HAVE THE DAMAGED PARTS. THE DEALERSHIP DID INFORM THE CONTACT THAT THIS WAS NOT AN ISOLATED PROBLEM.
Engine and engine cooling, Sep 11, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 20 MPH, A LOUD BANG WAS HEARD. THE VEHICLE WAS PULLED OVER AND THE CONTACT LOOKED UNDER THE VEHICLE AND FOUND THE RADIATOR WAS LEAKING FLUID. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, AND IT WAS NOTICED THERE WAS A DENT ON THE HOOD. WHEN THE HOOD WAS RAISED, THE CONTACT NOTICED THE FAN FRACTURED CAUSING THE DENT AND THE HOLE IN THE RADIATOR. THE DEALERSHIP REPLACED THE FAN, FAN SHROUD, AND RADIATOR.
Engine and engine cooling, Exterior lighting, Jul 26, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE LOW BEAM STOPPED WORKING. BOTH PROBLEMS OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE EITHER PROBLEM.
Engine and engine cooling, Jul 11, 2006
AC FAN QUIT WORKING ON LONG TRIP HOME. TOOK TO DEALER HAD TO REPLACE RESISTOR, WHICH THEY SAID THEY ALSO HAD TO REPLACE WITH A NEW STYLE WIRING HARNESS. COST 410.00 FOR PARTS AND LABOR, WITH PARTS BEING MORE THAN LABOR. HAD TO DRIVE IN EXTREME HEAT WITH WINDOWS DOWN TO GET HOME, OVER 3 HOURS. *JB
Engine and engine cooling, Feb 3, 2006
I FOLLOW ALL THE RECOMMENDED SCHEDULES OF MAINTENANCE BY THE MANUFACTURER AND KEEP OUR JEEP IS GOOD WORKING ORDER. MY WIFE WAS DRIVING OUR CAR AND THE CAR BEGAN TO OVERHEAT AND PULLED OFF THE ROAD. SHE NOTICED IMMEDIATELY THAT A ORANGE FLUID WAS LEAKING FROM THE ENGINE AREA. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP AND THEY ADVISED THAT A FAN ASSEMBLY JUST "FELL TO PIECES" AND RESULTED IN THE SHROUD BEING DAMAGED AND CONSEQUENTLY - THE CAR COOLANT OVERHEATED AS WELL. THE DEALERSHIP ADVISED THAT THE FAN NEEDED BE REPLACED, THE SHROUD NEEDED TO BE REPLACED AND A COOLANT FLUSH SERVICE TOO. THE TOTAL COST WOULD BE WELL OVER $700. *NM
Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Visibility, Nov 16, 2005
1. WINDOW REGULATOR FAULTY: 1ST INCIDENT OCCURRED 9/2003 AT 40,000 MI; DRIVER WINDOW FELL DOWN DUE TO FAULTY WINDOW REGULATOR. ALTHOUGH WARRANTY HAD EXPIRED, MANUFACTURE REPLACED, CHARGED ME $50 DEDUCTIBLE. 2ND INCIDENT OCCURRED 11/05 AT 79,700 MI.; FRONT PASSING WINDOW, IT FELL DOWN DUE TO FAULTY WINDOW REGULATOR. DEALER STATED KNOWN PROBLEM, AS DID DAIMLER CHRYSLER, BUT TOLD ME I WOULD HAVE TO FILE A COMPLAINT WITH NHTSA. WAS TOLD THAT IS WHAT EXTENDED WARRANTY IS FOR. (THEY APPARENTLY DO NOT BACK THEIR PRODUCT AND ARE NOT QUICK TO RESOLVE KNOWN DEFECTS.) 2. 12/2004 TRANSMISSION PROBLEMS (CLUTCH RING): CAR WOULD NOT GO IN REVERSE; SHIFTING ROUGH. WAS TOLD KNOWN PROBLEM AND WAS TOLD I WAS LUCKY THAT IT WASN'T THE WHOLE TRANSMISSION. REPAIRS APPROXIMATELY $600. 3. BRAKE PROBLEMS: WARPED ROTORS/CALIPERS/PADS REPLACED AT 24,000. I AM CURRENTLY ON 3RD SET OF BRAKES (JUST NOW HAVE 80,000 MI ON CAR). LAST SET DID NOT LAST A YEAR. PREMATURE WARPING, SQUEAKING BRAKES, RATTLING CAR, STEERING WHEEL, JUST LIKE THE OTHER COMPLAINTS LISTED AT NHTSA. HAVE HAD A FEW NEAR ACCIDENTS DUE TO THE SHAKING. REPLACED AT MY EXPENSE EXCEPT FOR THE 24,000 MI JOB. 4. EMISSIONS CODE ON CHECK ENGINE LIGHT: DUE TO FAULTY GAS CAP. DEALER CHARGED ME $100 FOR THE DIAGNOSTICS, AND ALMOST 18 FOR A GAS CAP. I HAVE NEVER HEARD OF SUCH A THINK, AND FEEL IT IS SOMETHING THE MFG SHOULD BE RESPONSIBLE FOR SINCE IT IS AN ENVIRONMENTAL ISSUE. AGAIN, WAS TOLD I WAS LUCKY THAT IT WAS ONLY A GAS CAP?? WHY SHOULD I FEEL LUCKY WHEN I SPEND $28,000 FOR A CAR THAT HAS KNOWN ISSUES WITH THE MODEL AND THE MFG ACTS AS IF THEY DIDN'T CARE, AND TELLS ME I SHOULD PAY $2500 FOR AN EXTENDED WARRANTY. NO, THEY SHOULD FIX THE KNOWN PROBLEMS. WE PAY THAT MUCH UNDER THE MISCONCEPTION THAT THEY STAND BY THEIR PRODUCT. AS A RESULT, I HAVE PROBLEMS WITH TIRES WEARING OUT SOONER THAN THEY SHOULD AND FRONT END ALIGNMENT ISSUES. *JB
Engine and engine cooling, May 30, 2005
DEBRIS ACCUMULATED IN THE #3 PISTON AND CAUSED ENGINE FAILURE. WE HAD A 4.7L ENGINE. THIS RECALL IS FOR 4.0L BUT IT ALSO HAPPENS ON THE 4.7L. THIS PARTICULAR MODEL, THE 2001 GRAND JEEP CHEROKEE. YOU CAN ONLY REPLACE THE ENGINE WITH THE SAME MODEL AND YEAR, MAKING IT EXPENSIVE AND HARD TO FIND.
Service brakes, Hydraulic, Engine and engine cooling, Structure, Equipment, Apr 28, 2005
2001 JEEP CHEROKEE FRONT BRAKE ROTORS CORRODED. *MR THE ROTORS ALSO FLAKED CREATING A HAZARDOUS CONDITION. THE DEALER WAS AWARE OF THIS PRIOR TO THE END OF THE WARRANTY PERIOD, BUT DID NOT CORRECT THIS DEFECT. THE CONSUMER ALSO EXPERIENCED STANDING WATER IN THE FOOT WELLS, A/C FAILURE, FAN FAILURE AND THE DOORS NOT BEING ALIGNED PROPERLY. THERE IS A BRAKE RECALL FOR THIS VEHICLE, BUT THE RECALL NUMBER WAS NOT GIVEN. *SC *JB
Engine and engine cooling, Feb 1, 2005
ON FREEWAY, OIL PUMP OF MY 2001 JEEP CHEROKEE FAILED, DRIVE SHAFT TO OIL PUMP STRIPPED, AT ONLY 45,000 MILES. ALL PARTS NEEDED TO BE REPLACED, AT A COST OF $1000.*AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Jan 26, 2005
COMPLAINT RECEIVED VIA E-MAIL. I HAVE HAD A CONSISTENT PROBLEM WITH MY BRAKES SINCE I BROUGHT IT. THE FIRST FAILURE OCCURRED AT 9012 MILES. DEALERSHIP REPLACED THE FRONT CALIPERS AND ROTORS. THEN AT 18811 MILES DEALERSHIP RESURFACED THE FRONT AND REAR ROTORS BECAUSE THEY WERE WARPED. AT 24,806 MILES THE FAILURE RECURRED. DEALERSHIP REPLACED ALL 4 BRAKE ROTORS. CURRENTLY, AT 32,000 MILES THE FAILURE RECURRED, BUT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER, DEALERSHIP, AND OTHER JEEP OWNERS INFORMED ME THAT THIS WAS A DESIGN FLAW THAT OCCURRED IN THE EARLIER AND SOME LATER MODEL JEEPS, BUT HAS BEEN MODIFIED IN 2005 MODEL.*AK THE CONSUMER STATED THAT THE VEHICLE WAS TAKEN IN FOR REPAIR THREE TIMES WHILE UNDER WARRANTY. THE ENGINE LIGHT WAS ON FOR ONE WEEK. THE LOW COOLANT LIGHT COMES ON WHEN THE VEHICLE IS STARTED (COLD) AND GOES OFF WHEN THE VEHICLE IS WARM. *TC
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Visibility, Jan 17, 2005
I HAVE OWNED A JEEP FOR 3 YEARS. SINCE I HAVE PURCHASED THE JEEP I HAVE HAD NOTHING BUT PROBLEMS. THE ROTORS WENT BAD, THE STEERING MANIFOLD WENT BAD, THE ENGINE WENT BAD, AND THE MOTOR IN THE WINDOW WENT BAD AND BROKE. NOW I HAVE REPLACED MY LEFT REAR BRAKE LIGHT SIX OR SEVEN TIMES. IT SLOWLY STARTED TO FADE OUT, AND NOW THE ENTIRE LIGHT GOES OUT AT NIGHT WHEN OUR LIGHTS ARE TURNED ON AND WE HAVE TO DEPRESS THE BRAKE. IT IS ALSO BARELY NOTICEABLE DURING THE DAY. WE THOUGHT WE HAD A FAULTY WIRE, BUT WHEN WE TOOK IT TO A SHOP TO HAVE THEM LOOK AT IT, THEY SAID THAT IN EVERY JEEP THAT HAS BEEN BROUGHT IN WITH THE SAME PROBLEM HAS BEEN THE ENTIRE LIGHT AND CASING. THE BULB GETS TOO HOT AND WARPS THE CASING THAT HOLDS THE LIGHT. SO THE LIGHT NO LONGER TOUCHES THE CASING AND WILL NO LONGER WORK. THEY TOLD US ALSO THAT OUR RIGHT REAR LIGHT IS WARPING ALSO, SO BOTH OF THEM NEED TO BE REPLACED. SHOULDN'T THIS BE A RECALL, SINCE IT IS HAPPENING TO SO MANY JEEPS. AND SHOULDN'T IT BE A RECALL SINCE THEY HAVE A REBUILT ONE KNOWING THE OLD ONES ARE NO GOOD? I DON'T LIKE IT , I DON'T LIKE KNOWING MY TAIL LIGHTS ARE GETTING SO HOT THAT IT IS MELTING THE CASING. COULD YOU PLEASE LET ME KNOW ABOUT THIS! *JB