2001 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 7th highest complaint count among 12 Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
1,111 reports, newest first.
Visibility, Jan 29, 2008
BLEND DOOR FAILURE. *CN
Visibility, Jan 27, 2008
HVAC SYSTEM QUIT WORKING PROPERLY. NO HEAT,NO DEFROST. WINDOWS FOGGED/ICED UP SO THAT VISION WAS IMPAIRED AND SAFETY WAS DEFINITELY COMPROMISED(MINE AND OTHERS ON THE ROAD)HAD DEALER REPAIR BLEND DOOR UNITS(4 PARTS REQUIRED AND COMPLETE REMOVAL OF DASH)AT $1200. *TR
Visibility, Equipment, Jan 22, 2008
DUAL SIDE HEATING AND AIR IS NOT WORKING PROPERLY ON MY 2001 JEEP GRAND CHEROKEE. PASSENGER SIDE IS ICE COLD CONSTANTLY, WHILE MY DRIVER'S SIDE IS WORKING PROPERLY FOR NOW, BUT FOR HOW MUCH LONGER? AFTER A LOT OF READING OF OTHER ARTICLES, THERE SHOULD MOST ABSOLUTELY BE A RECALL, ESPECIALLY IF I HAVE TO PAY THAT KIND OF MONEY TO GET IT FIXED, THEN I SHOULD BE REIMBURSED. *TR
Exterior lighting, Vehicle speed control, Electrical system, Equipment, Jan 21, 2008
NOTICED THAT THE HEAD LIGHTS WOULD AUTOMATICALLY COME ON WHILE THE CAR WAS IN PARK AND SHUT OFF (HEADLIGHT SWITCH ON AUTO) THE RADIO CONTROLS ON THE STEERING WHEEL WOULD WORK ONCE IN AWHILE THE SAME FOR THE CRUISE CONTROLS PLUS THE HORN DOES NOT WORK AT ALL KNOW DID WORK WHEN I BOUGHT IT IN APRIL 06. I NOTICED WHEN I PLAYED WITH THE TILT STEERING SOMETHING IS WOULD WORK SOME WOULDN'T. I BELIEVE THAT THIS MIGHT AFFECT THE AIRBAG FROM DEPLOYING IF IN A WRECK. *TR
Visibility, Jan 20, 2008
2001 JEEP GRAND CHEROKEE POWER WINDOW FAILURE. THIS IS THE SECOND POWER WINDOW THAT HAS FAILED. THE DRIVER'S SIDE DOOR FAILED IN EARLY 2007 AND THE PASSENGER SIDE FAILED IN AUGUST OF 2007. *TR
Visibility, Jan 15, 2008
MY BLEND DOOR IN MY V8 LIMITED IS BROKEN. NOT COVERED UNDER WARRANTY, AND MAKES DRIVING IN THE WINTER VERY COLD. ESTIMATE OF 876 TO FIX. *TR
Visibility, Jan 8, 2008
THE VEHICLE DOES NOT BLOW HOT AIR OUT THE PASSENGER SIDE ONLY COLD. THE BLEND DOORS ARE BROKEN. HARD TO DEFROST A WINDSHIELD WITH NO HEAT, HARD TO SEE OUT THE WINDSHIELD. *TR
Equipment, Jan 5, 2008
HEATER/AC NOT WORKING ON OUR 2001 GRAND CHEROKEE LIMITED V8 BLEND DOORS/MOTORS ARE NOT WORKING. THROWING UP CODES 52,54,56. *CN
Visibility, Jan 4, 2008
I GET NO HEAT COMING OUT OF THE VENTS, ONLY COLD AIR. IT WAS 10 DEGREES THIS MORNING AND I HAVE A 45 MINUTE DRIVE TO WORK WITH NO HEAT. COULD BE A SAFETY ISSUE IF I DIDN'T PARK IN A GARAGE. THERE WOULD BE NO WAY OF CLEARING THE WINDSHIELD OF ICE. WENT TO THE DEALER AND THEY TELL ME IT COULD BE AT A MINIMUM $1,200 TO FIX IT AND THEN THEY WON'T GUARANTEE IT WILL BE A PERMANANT FIX.*CN
Electrical system, Jan 2, 2008
PASSENGER SIDE HEATER FAILURE.*CN
Visibility, Dec 27, 2007
MALFUNCTIONING AIR CONDITIONER BLENDED DIVERTERS. I HAVE THE 2001 LAREDO AND MY A/C DIRECTIONAL BLENDERS ARE MALFUNCTIONING. I HAVE THE MANUAL SYSTEM WHICH IS SUPPOSEDLY LESS COMPLICATED BUT IT SEEMS EVEN THE SIMPLE ONES MALFUNCTION. *TR I ONLY HAVE 65,000 MILES.
Visibility, Equipment adaptive/mobility, Dec 23, 2007
A/C , HEATER DOES NOT FUNCTION PROPERLY, SPORADIC AIR FLOW. *TR
Engine and engine cooling, Exterior lighting, Visibility, Latches/locks/linkages, Seats, Dec 21, 2007
2001 JEEP GRAND CHEROKEE= MY VEHICLE SHOULD HAVE BEEN COVERED UNDER THE LEMON LAWS OF THE US. EQUIPMENT FAILURES: - WINDOW REGULATORS- REPLACED 2 - HEATED SEATS- BOTH SEATS HAVE THE WIRES BURNT IN TWO IN THEM; POSSIBLE FIRE HAZARD...NOT COVERED IN RECALL OF A LATER YEAR - BLEND DOORS BROKE- HAD TO REPLACE ALL THREE MOTORS AND DOORS - LEFT TURN SIGNAL DOES NOT FUNCTION CONSISTENTLY - DOOR LOCK SYSTEM IS FAILING: DRIVER'S DOOR HAS QUIT LOCKING; HAS TO BE DONE MANUALLY; BACK DOOR BEHIND THE DRIVER MAKES A SQUAWKING NOISE WHEN YOU LOCK THE DOORS, TAILGATE IS NOT LOCKING; ALARM WILL GO OFF IF YOU OPEN THE DOOR, BUT IT IS NOT LOCKED. _CONSTANT SMALL COOLANT LEAK. *TR
Steering, Dec 19, 2007
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED AND COULD NOT BE TURNED. THE WHEEL FINALLY LOOSENED AFTER HE MOVED IT A COUPLE OF TIMES. HE ALSO HEARD A CLICKING SOUND COMING FROM THE STEERING COLUMN. THE VEHICLE HAS NOT BEEN INSPECTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 70,466 AND FAILURE MILEAGE WAS 70,000.
Steering, Service brakes, Hydraulic, Visibility, Dec 17, 2007
2001 JEEP GRAND CHEROKEE WITH SEVERAL PROBLEMS. CONSUMER STATES THAT HE HAS HAD THE HEATER, POWER STEERING PUMP, BRAKE CALIPERS, AND ROTORS REPAIRED OR REPLACED. CONSUMER STATED ROTORS WERE REPLACED TWICE AFTER THE WARRANTY WAS UP. *KB
Visibility, Dec 16, 2007
THE BLEND DOOR FOR THE PASSENGER SIDE OF MY 2001 JEEP GRAND CHEROKEE LIMITED HAS SNAPPED IN 2 PIECES. THE JEEP HAS 56K MILES ON IT. IT IS PRACTICALLY NEW. I HAVE TRIED TO REPAIR THE DOOR ITSELF 2 TIMES NOW. PULLING THE ENTIRE DASH AFTER HAVING THE A/C SYSTEM DRAINED. THE REPLACEMENT DOORS ARE NOT AVAILABLE AT ANY OF THE 3 LOCAL DEALERSHIPS. THERE ARE NO OTHER REPLACEMENTS AVAILABLE. I CONTACTED JEEP AND WAS TOLD THAT THEY CHOOSE NOT TO HELP ME. THE BOOK HOURS FOR THIS JOB ARE LISTED AS 12 BOOK HOURS. I HAVE NOT FOUND ANYONE WITH THIS BODY STYLE OF JEEP THAT HAS NOT HAD THIS TROUBLE. WILL NO ONE HELP IN THIS MATTER??? THE VEHICLE CANNOT HEAT PROPERLY NOR DEFROST THE WINDOWS. THIS IS UNACCEPTABLE. *TR
Fuel system, Gasoline, Visibility, Dec 15, 2007
MY 2001 JEEP GRAND CHEROKEE WILL NOT PROVIDE HEAT ON THE PASSENGER SIDE, ONLY THE DRIVER'S SIDE. THE VEHICLE ALSO HAS SOME SORT OF ELECTRICAL SHORT AND THE ENTIRE SYSTEM, INCLUDING THE RADIO WILL RESET AND START. IN ADDITION THE FUEL SYSTEM IS RELUCTANT TO PUMP FUEL TO THE ENGINE ON A COLD START. THE DEALERSHIPS ADVISED ME THAT THE CAR IS NOT BUILT TO LAST FOREVER AND THE FUEL ISSUE AND HEATING ISSUE WAS TYPICAL. THE EXPENSE HOWEVER WOULD BE EXTREME FOR THE HEATING AND FUEL ISSUES TO BE $800 TO $1200 FOR EACH REPAIR. *TR
Visibility, Dec 14, 2007
THIS IS A SEVER PROBLEM WITH MY 2001 JEEP GRAND CHEROKEE LIMITED. THE BLEND DOOR SEEMS TO BE MALFUNCTIONING AND IF THE WINDOW BEGINS TO FOG AND I TURN THE DEFROST ON IT SHOOTS OUT COLD AND MAKES THE FRONT WINDSHIELD FOG EVEN WORSE. *TR
Visibility, Dec 12, 2007
BOTH THE DRIVER AND PASSENGER SIDE FRONT WINDOWS WENT OUT WITHIN ABOUT 6 MONTHS OF EACH. BROKEN PLASTIC PIECE EACH TIME. ALMOST $400 TO REPAIR EACH. *TR
Visibility, Dec 10, 2007
FOR SEVERAL MONTHS I HAVE BEEN UNABLE TO DEFROST WINDOWS DUE TO THE COMMON BLEND DOOR PROBLEM WITH 99-04 JEEP GRAND CHEROKEES. I HAVE GONE TO SEVERAL DEALERSHIPS TO HAVE AN ESTIMATE AND HAVE BEEN QUOTE OVER 1000.00 ON ALL OCCASIONS. ALTHOUGH I AM WITHOUT HEAT THAT IS NOT MY CONCERN. IT IS THE SAFETY CONCERN OF NOT HAVING THE ABILITY TO DEFROST WINDOWS DURING EXTREMELY COLD TEMPERATURES. I FEEL THAT THIS IS HUGE SAFETY CONCERN FOR CUSTOMERS LIVING IN COLD AREAS ON THE US. THIS IS A PROBLEM THAT JEEP IS AWARE OF AND HAPPENS ON WAY TOO MANY VEHICLES TO GO UNADDRESSED. JEEP SHOULD AT LEAST BE FORCED TO COVER SOME OF THE COST FOR THIS COSTLY DEFECT. PLEASE ENSURE THAT SOMETHING IS DONE ABOUT THIS. *TR
Visibility, Dec 9, 2007
PLEASE ACCEPT THIS EMAIL AS A REQUEST FOR HELP WITH A COMMON PROBLEM CONCERNING JEEP GRAND CHEROKEE OWNERS AND PROBLEMS HAVING TO DO WITH ?BLEND DOORS? IN THE HVAC SYSTEM. MY VEHICLE, WHICH MY WIFE DRIVES, HEATS ON THE DRIVER'S SIDE, BUT BLOWS COLD AIR ON THE PASSENGER SIDE. IT OCCURRED ALL AT ONCE. IT IS ALSO A REAL SAFETY HAZARD AS IT CREATES AN ICING HAZARD ON THE WINDSHIELD. THE COST OF REPAIR THROUGH A DEALERSHIP APPEARS TO RANGE FROM $900 TO $1500. I HAVE SENT AN EMAIL THROUGH THE JEEP.COM WEBSITE JUST BEFORE TYPING THIS TO YOU. I ALSO BELIEVE THAT THE APPARENT INACTION OF THE MANUFACTURER TO ADDRESS THIS ISSUE IN A FAVORABLE MANNER IS RECKLESS ENDANGERMENT OF THE GENERAL PUBLIC. SINCE THEY ARE NOT ADDRESSING IT MANY ARE SEEKING LESS EXPENSIVE REMEDIES AND SHORT-CUT FIXES, OR ATTEMPTING TO DO THE REPAIR ON THEIR OWN. I CAN SEE WHERE THIS COULD THEN FLOOD THE USED CAR MARKET WITH FAULTY AND SHODDY REPAIRS. I HAVE TO QUESTION WHETHER OR NOT IT IS COST EFFECTIVE TO KEEP THE VEHICLE AFTER IT IS REPAIRED. THERE ARE EVEN NUMEROUS POSTS THAT INDICATE THE DEALERSHIPS ARE NOT FIXING THE CORRECT PROBLEMS WITH ADDED EXPENSE TO CUSTOMERS. AND STILL OTHERS THAT INDICATE THAT THE DEALERS DO NOT WANT TO SPEND THE TIME TO DO THE REPAIRS DUE TO THE DIFFICULTY AND TIME CONSUMED, AND THE VERY REAL POSSIBILITY THAT THIS REPAIR WILL SPARK OTHER PROBLEMS. THERE ARE SOME WHO NOTE THAT TAKING THE DASH OUT AND REINSTALLING IT CAUSES ALL KINDS OF PROBLEMS WITH MALFUNCTIONING CONTROLS. AGAIN, IT?S A REAL SAFETY PROBLEM IN NORTHERN AREAS OF THE COUNTRY. AND MANY PEOPLE IN THESE AREAS LOOK FOR 4 WHEEL DRIVE VEHICLES AS A SAFETY FACTOR FOR DRIVING IN JUST THOSE CONDITIONS WHEN HEAT IS NEEDED IN ORDER TO SEE CLEARLY. IT CERTAINLY RAISES THE QUESTION OF WHETHER THERE HAVE BEEN ACCIDENTS AND INJURY FROM THIS KIND OF ISSUE. I HAVE NOT YET DECIDED HOW TO EFFECTUATE THE REPAIRS TO MY 2001 JEEP GRAND CHEROKEE LIMITED. *TR
Visibility, Dec 9, 2007
ELECTRIC WINDOWS KEEP BREAKING- 4 TIMES NOW IN SAME VEHICLE- ONE WINDOW MECHANISM HAS BEEN REPLACED TWICE NOW. FIRST TIME IT MALFUNCTIONED, THE WINDOW AUTOMATICALLY ROLLED ALL THE WAY UP, THEN MADE LOUD CLUNK SOUND AND WINDOW DROPPED DOWN INTO THE DOOR. THIS IS A SAFETY ISSUE AS SOMEONE'S ARM COULD GET STUCK WITH THE WINDOW ROLLING UP ON ITS OWN AS WELL AS HAVING BACK WINDOWS FALL ALL THE WAY DOWN WHEN MY YOUNG DAUGHTER IS IN THE REAR SEAT. *TR
Visibility, Dec 5, 2007
HEATER BLEND DOOR INOPERATIVE A COMMON DEFECT IN THIS MODEL. HEAT ON DRIVERS NONE ON PASSENGERS STILL NOT CORRECTED. I REFUSE TO PAY $1300. REPAIR BILL ON WHAT IS JEEPS DEFECT. *TR
Visibility, Dec 4, 2007
THE 1999-2004 GRAND CHEROKEE IS BUILT WITH BLEND DOORS TO CONTROL THE HEATER AND AC FUNCTION. THE DOORS ARE CONTROLLED BY A STEPPER MOTOR THAT SEEKS AN OPEN AND CLOSE SETTING EVERY 20 TIMES THE JEEP IS STARTED. THE END POINTS FOR OPEN OR CLOSED ARE SET BY A PLASTIC PIN THAT IS PART OF THE PLASTIC DOOR ASSEMBLY. WHEN THIS PIN BREAKS, THE STOP POINTS BECOME THE OPEN AND CLOSED POSITION OF THE DOOR. EVENTUALLY, THE DOORS WILL BREAK(SEE PICTURE). THE MOST COMMON FAIL MODE IS FOR THE BROKEN DOOR TO FALL TO THE BOTTOM OF THE BOX, BLOCKING THE HEATER CORE NO HEAT. ALSO, IN THIS POSITION, THE DOOR DOES NOT DO AN EFFICIENT JOB OF BLOCKING THE HEAT INPUT, AND THE AC EFFICIENCY SUFFERS. THE DOOR CAN ALSO HANG IN A POSITION WHERE IT CLOSES NEITHER THE HEATER CORE NOR AC CONDENSER INLETS. WHEN THIS HAPPENS, YOU HAVE A CONSTANT MIXTURE OF HEAT AND AC?TOO COLD IN THE WINTER AND TOO HOT IN THE SUMMER. - THE FACTORY SOLUTION IS TO REPLACE THE DOORS AND HOUSING WITH AN UPGRADED PART THAT HAS A STRONGER PLASTIC PIN TO WITHSTAND THE CONSTANT OPENING AND CLOSING WHEN THE STEPPER SEEKS ITS BEGINNING POSITION. THE REPAIR ENTAILS REMOVING THE DASH PANEL, STEERING WHEEL, ALL VACUUM AND WIRING HARNESSES, DRAINING THE COOLANT, EVACUATING THE AC SYSTEM, AND FINALLY REMOVING AND REPAIRING THE HEATER BOX. QUOTES WILL RANGE FROM $1200 TO $2200 FOR THE REPAIR...IF YOU CAN FIND SOMEONE WILLING TO SPEND TWO DAYS DISASSEMBLING THE CAR. IT'S NOT DIFFICULT, JUST DETAILED, AND EVACUATING AND REFILLING THE AC REFRIGERANT REQUIRES EPA CERTIFICATION. DEALERS DON'T LIKE TO DO THIS BECAUSE IT TIES UP A TECHNICIAN FOR AN EXTENDED PERIOD OF TIME AND THE CHANCES OF MISSING A WIRE OR MESSING UP THE RE-ASSEMBLY IS HIGH. THIS IS A DESIGN FLAW! THEY ARE AWARE OF THE PROBLEM AND NO LONGER USE THE SAME PARTS WHEN THEY FIX IT. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR THE OUTRAGEOUS COST OF COVERING THEIR MISTAKE. *TR
Visibility, Dec 4, 2007
DRIVING TO SCHOOL ONE DAY AND HEAT STOPPED WORKING ON DRIVER SIDE. STARTED TO BLOW COLD AIR INSTEAD. THE CONSEQUENCES ARE THAT IT IS REALLY COLD WHEN DRIVING IN THE WINTER. I AM A COLLEGE STUDENT AND DON'T HAVE THE MONEY TO FIX THE MID-CASE BLEND ASSEMBLY AND THE AIR RECIRCULATION ASSEMBLY. REPAIR SHOP COST IS $900.00. *TR