2001 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 7th highest complaint count among 12 Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
1,111 reports, newest first.
Structure, Fuel/propulsion system, Jul 25, 2017
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS BELOW THE BUMPER. THE DEALER RIVERHEAD DODGE (LOCATED AT 642 W MAIN ST, RIVERHEAD, NY 11901; (631) 727-1040) WAS CONTACTED AND CONFIRMED THAT THERE WAS NOTHING THE DEALER COULD DO SINCE THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-814-1480 AND STATED THAT THERE WAS NO RECALLS AND NOTHING COULD BE DONE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE FOR AN INSPECTION. THE FAILURE MILEAGE WAS 103,000.
Steering, Suspension, Feb 6, 2017
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE FAILED TO REVERSE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT WHEELS WERE POINTING IN TWO DIFFERENT DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TUBE THAT CONNECTED THE TIE ROD TO THE FRONT END BY THE DRIVER AND PASSENGER SIDE WHEELS WAS RUSTED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE THE FAILURE MILEAGE WAS 196,000. UPDATED 07/12/17*LJ *CN
Engine, Jan 7, 2017
IN THE 2000 AND 2001 CHEROKEES WITH THE 4.0 ENGINE HEAD CASTING 0331 CHRYSLER KNEW ABOUT THE CYLINDER HEADS CRACKING. IN 2002 THEY CONTRACTED WITH TUPY MANUFACTURING IN BRAZIL TO REMAKE THE HEAD CASTING THAT RAN UNTIL THE 4.0 WAS STOPPED BEING USED BY THEM. MINE HAS SINCE CRACKED AND CHRYSLER SAYS THAT NO FACTORY RECALL WAS DONE AND SUCH I'M STUCK WITH A CRACKED HEAD THAT THEY KNEW WAS FAULTY.
Seats, Oct 26, 2016
THE DRIVER SEAT BRACKET SNAPPED LOOSE AT THE REAR LEFT SIDE THAT HOLDS THE SEAT TO THE FRAME WHILE DRIVING. I WAS MAKING A RIGHT HAND TURN WHEN I HEARD THE SEAT FRAME BREAK. NOW WHEN DRIVING THE SEAT IS VERY LOOSE AND MAKES A CLICKING NOISE WITH LOTS OF UNSTABLE SEAT MOVEMENTS. *TR
Exterior lighting, Engine, Fuel/propulsion system, Oct 22, 2016
ON SEPT.2, 2014 I HAD MY 2011 JEEP GRAND CHEROKEE TOWED TO THE NEARSEST DEALER, MILFORD CHRYSLER, MILFORD, PA. I WAS DRIVING THE DAY BEFORE WITH FAMILY WHEN THE VEHICLE SUDDENLY STALLED IN AN ENTRANCE TO A PARKING LOT JUST AVOIDING AN ACCIDENT. MESSAGE CENTER SHOWED KEY NOT DETECTABLE. SEVERAL ATTEMPTS LATER IT TURNED OVER. TO PLAY IT SAFE I RETURNED HOME TO EXCHANGE VEHICLES. IT WAS MAKING HISSING SOUNDS SO I LEFT IT OUT OF THE GARAGE. THE NEXT DAY, IT WAS STILL MAKING NOISES. I CALLED FOR A TOW TO THE DEALER. I CALLED CHRYSLER AND THEY ADVISED ME OF A RECALL BUT THAT THE ENGINEERS WERE STILL TRYING TO DETERMINE WHY BUT THAT THE TIPM WAS MALFUNCTIONING. I WAS ALSO TOLD THAT A FINAL RECALL WOULD NOT COME OUT FOR ABOUT 3 MONTHS! I HAD NO CHOICE BUT TO GET MY VEHICLE REPAIRED. THEY HAD TO REPLACE THE BATTERY, FUEL PUMP, TIPM FOR A TOTAL OUT OF POCKET COST OF $2493.98. CHRYSLER EVENTUALLY REIMBURSED ME FOR THE TOTAL AMOUNT. ON NOVEMBER 20,2015 I WENT OUT AND FOUND THAT MY BLINKERS DID NOT WORK. IN FACT, WHEN ENGAGED, THE FOG LIGHTS BLINKED AND OR FLASHED. I TOOK IT TO MY ORIGINAL DEALER, R.I. SURESKY IN GOSHEN, NEW YORK. THEY RAN A SCAN AND FOUND THAT IT WAS CAUSED BY THE TIPM ! THIS MAKES TIPM #2!. I CALLED CHRYSLER, THE FINAL VERDICT, IT WAS NOT COVERED BY THE RECALL (FUEL PUMP RELATED ONLY). THE TECH REPLACED THE TIPM YET AGAIN AT AN OUT OF POCKET COST TO ME OF $1043.40. ON OCTOBER 21, 2016 THE ENGINE LIGHT CAME ON. I HAVE AN APPOINTMENT AT SURESKY'S ON MONDAY OCTOBER 24 TO RUN A DIAGNOSTIC ON IT. COULD IT BE TIPM RELATED? WE'LL SEE. I FEEL THAT CHRYSLER OWES ME $1043.40 FOR HAVING PARTS ( NEVER AVAILABLE IMMEDIATELY BY THE WAY) THAT ARE DEFECTIVE AND PLACE PEOPLE IN VERY DANGEROUS SITUATIONS ON THE ROAD.
Steering, Suspension, Aug 3, 2016
WHEN DRIVING AT 45 TO 50 MPH THE FRONT END STARTS TO VIBRIATE AND STARTS TO SHAKE UNCONTROLLABLY,WHAT'S REALLY BAD IS THAT YOU DON'T KNOW WHEN IT WILL HAPPEN.I DROVE FROM SAVANNAH TO MICHIGAN AND BACK WITH NO PROBLEMS THAN WHEN YOU LEAST EXPECT IT THAN IT HAPPENS ! IT SHAKES SO BAD YOU CAN'T DRIVE SO YOU HAVE TO PULL OFF THE ROAD AND STOP AND IT SEEMS TO GO AWAY BUT IT MAY RETURN AFTER ANOTHER ONE OR TWO THOUSAND MILES. I HAVE BROUGHT TO SHOPS AND HAVE REPLACED FRONT END PARTS,BRAKES,TIRES ETC. THEY CAN'T FIND THE PROBLEM.I HAVE READ THAT IT'S A DISIGN FLAW WITH THE COIL SPRINGS BEING IN A BAD POSITION. GOOGLE JEEP DEATH WOBBLE.YOU WILL FIND. I WON'T SELL THE CAR BECAUSE I WOULDNT WANT TO PUT SOMEONE IN DANGER.
Suspension, Jun 21, 2016
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 45-55 MPH, THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT INDICATED THAT THE BUSHINGS, TIRES, AND STABILIZER BARS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Electrical system, Engine, Fuel/propulsion system, Jun 7, 2016
GASOLINE ODOR/CHECK ENGINE LIGHT HAVE HAD THIS VEHICLE MACHANICALLY CHECKED THE SMELL OF FUEL ON STARTUP WITH WINDOW LOWERED IS OVERPOWERING..THE CHECK ENGINE LIGHT CAME ON AND I HAD THE VEHICLE PLUGGED INTO SERVICE COMPUTER..WAS TOLD TOO CHECK GAS CAP/REPLACE..WHICH I DID..THE GASOLINE ODOR IS STILL PRESENT AND THE CHECK ENGINE LIGHT IS BACK ON..SO NEW GAS CAP ISNT THE PROBLEM. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE OR AT THE GAS TANK, YET THE SMELL OF FUEL IS STILL PRESENT. NO GAS LINE LEAKS...WE NEED TO MAKE THESE TRUCKS IN AMERICA AGAIN WITH AMERICAN PARTS. HAVE ALWAYS OWNED JEEPS HAVE A 93 SPORT IN MY DRIVEWAY RIGHT NOW, BUT THIS '01 MAY BE MY LAST...LITERALLY.
Air bags, Apr 30, 2016, crash
TAKATA RECALL-- I HAD AN ACCIDENT JANUARY 7, 2016, I HIT A POLE. THE AIRBAGS DID NOT DEPLOY. I DID A SEARCH AND I FOUND OUT THERE WAS A RECALL ON THIS JEEP. I ONLY HAD LIABILITY INSURANCE. I GOT IN TOUCH WITH THE COMPANY THEY HAD THE CAR TOWED TO A DEALERSHIP AND SUPPOSEDLY HAD IT CHECKED OUT BUT I DON'T BELIEVE IT. I MYSELF AND MY GIRLFRIEND WAS INJURED AND UNDER DOCTORS CARE. MY CAR IS TORE UP IN THE FRONT. WHY? THOSE AIRBAGS DID NOT DEPLOY. THEY COULD NOT TELL ME. I WAS TRAVELING ON RTE 49 EAST.
Fuel/propulsion system, Apr 14, 2016
I AM CONCERNED THAT MY GAS TANK IS A HAZARD IF IN A REAR END COLLISION. MY GAS TANK IS IN THE REAR OF THE JEEP AND IF HIT IN THE BACK WOULD BE THE FIRST THING TO IMPACT. IT LOOKS THE SAME AS THE JEEPS THAT HAVE BEEN RECALLED. BUT I DON'T SEE A RECALL.
Air bags, Mar 29, 2016, crash
2001 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL VEHICLE RECALLS AND AIRBAG MALFUNCTION DURING AN ACCIDENT. *SMD
Engine, Feb 27, 2016
I TOOK MY VEHICLE INTO LARSON JEEP DODGE IN PUYALLUP, WA TO HAVE TWO RECALLS PREFORMED. ONE OF THE OPEN RECALL CAMPAIGNS ARE RECALL F25. THIS RECALL INVOLVES REPLACING THE ELECTRIC COOLING FAN. IF NOT REPLACED IT COULD SEPARATE CAUSING DAMAGE TO THE RADIATOR, ENGINE, OR BODILY INJURY. I PICKED UP MY VEHICLE ON THE DAY THAT IT WAS IN THE SERVICE DEPARTMENT. I SIGNED AND WAS GIVING A REPAIR ORDER NUMBER JECS380694 DATED 2/25/2016. THE INVOICE STATES THE RECALL WAS PREFORMED AND THE COOLING FANS WERE REPLACED AS DIRECTED BY THE RECALL CAMPAIGN. ON THE DRIVE BACK TO MY RESIDENCE I NOTED A RATTLE COMING FROM THE FRONT OF MY VEHICLE WITH INCREASED SPEED OR WHEN DRIVING OVER BUMPS. WHEN I RETURNED TO MY RESIDENCE I OPENED THE HOOD TO FIND OUT WHAT WAS CAUSING THE RATTLE. I NOTICED NONE OF THE UPPER GRILL BOLTS WERE INSTALLED AND THE GRILL WAS LOOSE. I THEN INSPECTED THE LOWER SKID PLATE OF THE VEHICLE AND NOTICED IT WAS LOOSE AND UNFASTENED AS WELL. I THEN INSPECTED THE COOLING FAN BLADES AND FOUND THEY HAD NOT BEEN REPLACED AS DIRECTED BY THE RECALL OR AS STATED ON THE REPAIR ORDER. I HAVE ATTACHED A COPY OF THE REPAIR ORDER AND PICTURES OF THE UNREPAIRED VEHICLE. I HAVE OPENED A CASE WITH DAIMLER CHRYSLER, CASE #28814838. I DID RETURN BACK TO LARSON DODGE 2/26/2016 AND REQUESTED THE HARDWARE BACK TO FASTEN MY GRILL AND SKID PLATE. THE SERVICE MANAGER AND SHOP FOREMAN INSPECTED MY VEHICLE AT THAT TIME. THEY INSPECTED, DETERMINED, AND ADMITTED THE RECALL WAS NOT PREFORMED. I INFORMED THEM I WOULD BE RETURNING HOME AND CONTACTING THE VEHICLES MANUFACTURER.
Seats, Dec 4, 2015
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE AND THE FRONT PASSENGERS SIDE SEATS ELECTRIC HEATER ELEMENT FAILED AND OVER HEATED. THE CONTACT TURNED THE FEATURE OFF DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V197000 (SEATS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ...UPDATED 02/08/16 *BF... UPDATED 05/03/18*JB
Steering, Dec 2, 2015, crash
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE IN ORDER TO STEER THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Seats, Nov 20, 2015
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEATS SEIZED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATING ELEMENTS MALFUNCTIONED AND RECOMMENDED THAT THE ELEMENTS BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 02/18/16.*JB
Engine, Nov 5, 2015
TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED WITHIN FIVE MINUTES OR LONGER, THE VEHICLE WOULD HESITATE TO START OR HAVE A ROUGH START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THIRD CYLINDER FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V104000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Other or unspecified, Nov 4, 2015
WHAT IS GOING WITH THE RECALL. HAD AN APPOINTMENT TO TAKE MINE JEEP IN IN SEPT. WHEN I GOT THERE THEY DID NOT HAVE THE HITCH TO GO ON THE BUMPER. I HAVEN'T HEARD FROM THEM. AND I DID NOT GET MY 100.00 GIFT CARD. I DID TAKE IT IN FOR THE INSPECTION AND THE LETTER I GOT SAID I WOULD GET IT THEN.
Electrical system, Oct 8, 2015
I AM EXTREMELY CONCERNED ABOUT MY INSTRUMENT PANEL. THE PROBLEM IS THE VEHCILE IS HAVING ODD INTERMINENT ISSUES WITH THE INSTRUMENT PANEL. THE GAS LIGHT, THE TACHOMETER, THE SPEEDOMETER WILL STOP WORKING. THE INTERIOR LIGHTS WILL COME ON. THE WINDOWS WILL STOP WORKING, ETC. THIS POSES A DANGER SINCE I DON'T KNOW HOW FAST I AM GOING AND MY ALL MY INTERIOR LIGHTS COME ON AT NIGHT. I AM EXTREMELY CONCERNED ABOUT SAFETY.
Air bags, Sep 26, 2015
THE AIR BAG WARNING LIGHT CAME ON INTERMITTENTLY. IT DID THAT ABOUT EVER FIVE MINUTES. IT HAS DONE THAT SINCE THAT DATE. I TOOK IT TO THE FARICY BOYS JEEP DEALER IN COLORADO SPRINGS, THEY STATED THAT THE AIR BAG WAS NOT WORKING. I ASKED IF THIS WAS A SAFETY ITEM TO BE PAID FOR BY THE MANUFACTURE. HE SAID "NO." HE SAID I HAD TO PAY FOR THIS REPAIR IF I WANTED A NEW AIRBAG. I FIND THIS REPLACEMENT COST FOR THIS ITEM STRANGE FOR TWO REASONS. ONE: I BELIEVE THIS IS A SAFETY ITEM, AND TWO: AIRBAGS ARE BEING RECALLED FOR A NUMBER OF DIFFERENT CARS AT THIS VERY TIME AND ARE BEING REPLACED AT NO COST.
Steering, Sep 22, 2015
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT HAD TO APPLY EXTREME FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V007000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Structure, Wheels, Engine, Sep 18, 2015, crash
VEHICLE WAS CRASHED INTO A CEMENT POLE HEAD ON. RADIATOR BROKEN COMPLETELY, ENGINE AS BEEN PUSHED UP ALL THE WAY TO THE WINDSHIELD, HEADLIGHT FLEW OFF TIRES POPPED, YET AIRBAG DIDN'T DEPLOY. AS A RESULT I SUFFER FROM CHEST AND RIB BRUISING FROM HITTING STEERING WHEEL.
Fuel/propulsion system, Aug 11, 2015
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Steering, Engine, Aug 6, 2015
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED A SECOND TIME. ON A SEPARATE OCCASION, THE VEHICLE STALLED WITHOUT WARNING AND RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,550.
Fuel system, Gasoline, Aug 4, 2015
HI MY NAME IS [XXX] I BOUGHT A 2001 JEEP CHEROKEE (XJ) IT'S CAME TO MY ATTENTION THAT NHTSA HAS A RECALL FOR THE GRAND CHEROKEE HAS A RECALL FOR THE FUEL TANK PROTECTION I'VE BEEN DOING RESEARCH FOR HOURS ON THE WEB AND I HAVE YET TO FIND THE SAME RECALL ON THE JEEP CHEROKEE MODELS MY FUEL TANK DOES NOT HAVE ANY KIND OF PROTECTION AND I'M SURE I'M NOT THE ONLY JEEP CHEROKEE OWNER THAT HAS NO FUEL TANK PROTECTION TO BE HONEST I LOVE MY CHEROKEE AND THERE'S NO REASON I COULD EVER GET RID OF IT OTHER THAN THE FUEL TANK SAFETY IF YOU COULD PLEASE ADDRESS THIS ISSUE YOU AND OR YOUR COMPANY COULD NOT ONLY SAVE MY LIFE IN A REAR CRASH BUT YOU COULD SAVE MILLIONS OF LIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Jul 23, 2015
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND REQUIRED EXCESSIVE FORCE IN ORDER TO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.