2001 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 7th highest complaint count among 12 Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
1,111 reports, newest first.
Visibility, Jan 22, 2007
2001 GRAND CHEROKEE LIMITED WITH DUAL ZONE CLIMATE CONTROL. THANKSGIVING DAY, NOTICED THAT NO HEAT WAS COMING FROM PASSENGER SIDE VENTS. THERMOSTAT WAS SET TO 80 DEGREES. SHUT OFF CLIMATE CONTROL UNIT, RESTARTED, NO EFFECT. STOPPED AND SHUT DOWN CAR, RESTARTED, NO EFFECT. NO WARM AIR COMES THROUGH PASSENGER SIDE VENTS. DRIVERS SIDE WORKS FINE. CLIMATE CONTROL SYSTEM WILL NOT SWITCH BETWEEN HOT AND COLD AIR. DRIVER IS COMFORTABLE, PASSENGER IS MISERABLE WHEN IT IS COLD OUTSIDE. *JB
Visibility, Seats, Jan 22, 2007
PASSENGER SIDE DIGITAL CLIMATE CONTROLS DO NOT WORK. PASSENGER SIDE VENTILATION SYSTEM BLOWS COLD AIR ONLY. PASSENGER SIDE HEATED SEAT DOESN'T WORK. *JB
Electrical system, Jan 19, 2007
TL* - THE HEATER AND A/C ARE NOT WORKING IN THE CONTACT'S 2001 JEEP GRAND CHEROKEE. THE CONTACT CALLED THE DEALER ( ALL STAR DODGE IN AMARILLO, TX) TO SET UP APPOINTMENT FOR REPAIR. THE DEALER STATED THAT THE VEHICLE'S FAILURE IS DUE TO THE WIRING HARNESS MELTING WHICH CREATED A SHORT CIRCUIT IN THE RESONATOR. DEALER EXPLAINED THAT THEY WOULD NEED TO REPLACE THE WIRING HARNESS AND RESONATOR. THE DEALER CALLED THE PARTS WAREHOUSE IN DALLAS, TX AND THEY STATED THAT THERE IS A BACK ORDER FOR THE PART THAT CAN TAKE A FEW WEEKS BEFORE THEY GET THE PART. THE CONTACT IS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE DUE TO THE FAILURE. *NM
Air bags, Jan 13, 2007, crash
I WAS IN A HEAD ON COLLISION THAT TOTALED MY JEEP GRAND CHEROKEE WHILE I WAS 30 WEEKS PREGNANT. THE AIRBAGS DID NOT DEPLOY. I SPENT THE WEEKEND IN THE HOSPITAL AS A RESULT, AND THE BABY NEEDED TO BE MONITORED BECAUSE I WAS HAVING CONTRACTIONS. I INFORMED DAIMLER CHRYSLER, THEY SENT A LETTER WITH A BROCHURE SHOWING WHERE THE POINT OF IMPACT NEEDED TO BE FOR THE AIRBAGS TO DEPLOY, STATING THE CAR PERFORMED AS IT SHOULD HAVE. HOWEVER, IN THE BROCHURE, IT CLEARLY INDICATES WHERE THE POINT OF IMPACT NEEDED TO BE FOR THE AIRBAGS TO DEPLOY, WHICH IS THE SAME AS WHERE THE POINT OF IMPACT WAS ON THE JEEP. I SENT A LETTER BACK TO DAIMLER CHRYSLER VIA CERTIFIED MAIL INDICATING THIS. I HAVE HAD NO RESPONSE FROM THEM, AND THEY WILL NOT GIVE ANY INFORMATION OVER THE PHONE. *JB
Service brakes, Hydraulic, Jan 12, 2007
ON 2001 I BOUGHT A BRAND NEW JEEP GRAND CHEROKEE LIMITED FROM A JEEP DEALER, LITTLE AFTER I BOUGHT IT I NOTICED A VIBRATION WHEN APPLYING THE BRAKES, BUT I DID NOT THINK THERE WAS ANYTHING WRONG, BRAND NEW AND MY FIRST 4X4 I THOUGHT IT WAS THE WAY 4X4 WORKS. UNTIL ABOUT A YEAR AGO THAT I RECEIVED A LETTER ABOUT A DEMAND MADE TO CHRYSLER FROM SOME OTHER OWNERS OF GRAND CHEROKEES THAT HAVE THE SAME PROBLEM AND WHEN THEY WENT TO HAVE IT CHECK AT THE DEALER THEY WERE TOLD THAT THERE WAS A PROBLEM WITH AN UNEVEN SURFACE OF THE BRAKE ROTORS. CHRYSLER NEVER TOOK ANY ACTION ABOUT THIS FACTORY DEFECT AND DENIED REPAIR OF DEFECT. AFTER I RECEIVED THIS LETTER I TOOK MY JEEP TO THE DEALER TO HAVE IT CHECK AND I WAS TOLD THE SAME PROBLEM WITH THE FRONT DISK ROTORS WAS CAUSING THE VIBRATION ON MY CAR. I CONTACTED DAIMLERCHRYSLER BY MAIL ON OCTOBER 2006, ASKING THEM TO REPAIR THE FACTORY DEFECT AND THEY NEVER ANSWER BACK, THEN I CALLED THEM BY PHONE TO THEIR CUSTOMER RELATIONS CENTER AT 1-800-992-1997 AND ASKED FOR AN ANSWER TO MY PROBLEM BUT THEY DENIED PAYING FOR ANY REPAIR SINCE I WAS OUT OF THE WARRANTY PERIOD AND I ASKED FOR A WRITTEN DECISION BUT IT WAS ALSO DENIED AND ONLY GIVEN A REFERENCE NUMBER 15833938 FOR MY INQUIRE ON 1-3-2007. AS I SAID EARLIER IN THIS LETTER, I WAS UNAWARE OF ANY REAL BRAKE PROBLEM WITH MY VEHICLE UNTIL I WAS CONTACTED BY A LETTER FROM A THIRD PARTY WITH THE SAME PROBLEM AS I DATED JUNE 1, 2006. DAIMLERCHRYSLER NEVER CONTACTED ME ABOUT THIS PROBLEM OR DID ANY RECALL ON THIS AND THAT IS WHY I WAS OUT OF THE WARRANTY PERIOD. THANK YOU FOR READING MY COMPLAINT AND HOPE SOMETHING CAN BE DONE ABOUT IT SO THIS BIG CORPORATION TAKE RESPONSIBILITY FOR THEIR PRODUCTS. *NM
Engine and engine cooling, Jan 11, 2007
TL*- THE CONTACT STATED THAT THE WEEK OF 1/1/07 THE DRIVER WENT TO START A 2001 JEEP CHEROKEE SPORT WHEN A LOUD NOISE WAS HEARD AND VIBRATIONS FELT. THE CONTACT TOOK VEHICLE TO DEALERSHIP BECAUSE THE VEHICLE COULD NOT BE DRIVEN. THE DEALERSHIP'S SERVICE DEPARTMENT INFORMED HER THAT THE CAM SHAFT WAS MALFUNCTIONING. THE CONTACT STATED THAT THE CAM SHAFT WAS REPLACED AND THE CONTACT DOES HAVE THE DAMAGED PARTS. THE DEALERSHIP DID INFORM THE CONTACT THAT THIS WAS NOT AN ISOLATED PROBLEM.
Visibility, Jan 9, 2007
WINDSHIELD DEFROSTER FAILURE. *JB
Service brakes, Hydraulic, Jan 8, 2007
AT 20,000 MILES MY JEEP CHEROKEE SHUTTERED WHEN BRAKING AT HIGHWAY SPEEDS. IT WAS SO VIOLENT IT ALMOST THREW MY JEEP INTO THE DIVIDING WALL. I TOOK THIS TO MY DEALER AND WAS TOLD IT WAS A $700 REPAIR TO REPLACE MY ROTORS AND BREAK PADS. THIS IS COVERED UNDER A JEEP SERVICE BULLETIN BUT WAS NOT A RECALL. JEEP KNEW BEFORE MY VEHICLE ROLLED OFF THE ASSEMBLY LINE THAT THE BRAKE ROTORS WARPED UNDER CONDITIONS OF HIGH HEAT OR THE USE OF SALT ON THE HIGHWAYS. THIS IS DUE TO THE COMPOSITE METAL OF THE ROTOR. I THEN TOOK MY VEHICLE TO MY REGULAR MECHANIC AND HAD THE ROTORS REPLACE WITH CHRYSLER PARTS. ONCE AGAIN I AM EXPERIENCING THE VIBRATION AT 54,000. I HAVE BEEN TOLD THE SAME THING. I AM NOW KEEPING A COLLECTION OF WARPED JEEP ROTORS IN HOPE THAT EVENTUALLY THEY WILL BE HELD ACCOUNTABLE FOR THIS PROBLEM. *JB
Visibility, Jan 5, 2007
AC/HEATER NOT BLOWING HOT AIR..CAUSING WINDOW TO FROST AND ICE UP...NOT COVERED UNDER WARRANTY...BLEND DOORS....LOTS OF COMPLAINTS....VERY SERIOUS, WINDSHIELD FROSTING OVER WHEN DRIVING!! *NM
Visibility, Jan 4, 2007
BLEND DOOR ON JEEP GRAND CHEROKEE. *NM
Visibility, Jan 4, 2007
THE DEFROSTER SYSTEM BLOWS ONLY COLD AIR MAKING IT DIFFICULT(IMPOSSIBLE AT TIMES) TO CLEAR THE WINDSHIELD. THIS ISSUE OCCURS REPEATEDLY ON COLD RAINING DAYS AND MAKES VISIBILITY OUT THE FRONT WINDSHIELD VERY POOR. THIS ISSUE COULD RESULT IN A SERIOUS TRAFFIC ACCIDENT. THE ISSUE IS WELL KNOWN IN 99-04 JEEP GRAND CHEROKEES WITH THE DUAL CLIMATE CONTROL SYSTEMS. TO CORRECT THE ISSUE THE ENTIRE DASH, STEERING WHEEL, A/C EVAPORATOR AND HEATER CORE MUST BE REMOVED TO GAIN ACCESS TO THE BLENDER DOORS AND RECIRCULATION DOORS WHICH ARE THE CAUSE OF THE ISSUE. THIS ISSUE OCCURS IN 100% 99-04 JEEP GRAND CHEROKEES VEHICLES QUIPPED WITH THE DUAL CLIMATE CONTROL SYSTEM, SO THE PROBABILITY OF A DEATH(S) OCCURRING DUE TO THIS DEFECT ARE EXTRAORDINARILY HIGH. PLEASE TAKE THE APPROPRIATE ACTION TO PROTECT THE PUBLIC. *NM
Visibility, Jan 3, 2007
BLEND DOOR FAILURE ON DUAL ZONE CLIMATE CONTROLLED 2001 JEEP GRAND CHEROKEE. THIS WAS REPAIRED BY A DEALER AT A COST OF $1000 DOLLARS, AND HAS FAILED AGAIN 2 MONTHS LATER. *NM
Steering, Dec 28, 2006
STEERING WHEEL RUBS AND SHAKES WHEN TURNING AT LOW SPEEDS. LOUD RUBBING SOUND LIKE DRAGGING YOUR FINGER OVER A BALLOON. CAUSES DIFFICULTY STEERING AND IS DANGEROUS IN PARKING LOTS. THIS IS AN ONGOING PROBLEM AND DAILY OCCURRENCE WITH THE VEHICLE. I'VE OWNED TWO OTHER JEEP GRAND CHEROKEES - A 1999 MODEL AND A 2000 MODEL IN ADDITION TO THE 2001 JEEP GRAND CHEROKEE I'M HAVING THIS PROBLEM WITH. THEY ALL HAD THIS ISSUE. *NM
Visibility, Dec 27, 2006
WHILE USING THE HEAT ON MY 2001 JEEP GRAND CHEROKEE THE PASSENGER SIDE WILL GET COLD AND NO HEAT WILL COME OUT FROM THE PASSENGER SIDE VENTS JUST COLD AIR. I WENT TO THE LOCAL JEEP DEALER TO HAVE THE PROBLEM DIAGNOSED, AND THEY SAID THAT THE PASSENGER BLEND DOOR ACTUATOR FAILED,AND WERE GOING TO CHARGE $1,300.00 TO REPAIR AND REPLACE THE DAMAGED PARTS AND IS NOT COVERED UNDER THE WARRANTY. I HAVE BEEN DOING SOME RESEARCH ON THIS PART AND PROBLEM AND FROM JUST PUTTING THE PART NUMBERS (#05134349AA AUTO A/C MID CASE BLEND ASSEMBLY AND #05134347AA AUTO A/C AIR RECIRCULATION ASSEMBLY) INTO GOOGLE IT SEEMS TO BE A COMMON PROBLEM WITH MOST RECENT JEEP GRAND CHEROKEES LAREDO AND LIMITED. I HAVE FOUND AT LEAST TWO JEEP FORUMS WHERE THIS PROBLEM IS POSTED. DAIMLER CHRYSLER KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL SERVICE BULLETIN TSB (#24-001-04). I DO NOT SEE WHY THIS HAS NOT BEEN AN ISSUE OF RECALL OR FALLS UNDER ANY WARRANTY THAT IS PROVIDED BY DAIMLER CHRYSLER. *JB
Visibility, Dec 27, 2006
THE HEATER ON MY 2001 JEEP GRAND CHEROKEE DOES NOT WORK ON THE PASSENGER SIDE. THE BLEND DOOR HAS FAILED. *NM
Vehicle speed control, Dec 25, 2006
I STOPPED FOR A LEFT TURN AT A 4 WAY INTERSECTION, IN ORDER TO LET THE UPCOMING TRAFFIC PASS. WHEN IT WAS CLEAR, I STARTED TO TURN LEFT AND SLIGHTLY UPHILL. ALL OF A SUDDEN, THE ENGINE REVVED INTO THE HIGHS AND WITH A LOUD NOISE, THE CAR ACCELERATED. I IMMEDIATELY HIT THE BRAKE, BUT THE CAR KEPT ON ACCELERATING SO STRONGLY THAT IT WAS OVERTURNING TO THE LEFT AND WHILE I WAS STILL ON THE BRAKES, IT THEN ACCELERATED INTO THE DOOR OF A CAR, WHICH WAS WAITING AT THE RED LIGHT AND WAS ACTUALLY STANDING 180 DEGREES TOWARDS MY LEFT, BEHIND ME WHEN I STARTED. THE DOOR OF THIS CAR WAS TURNED SIGNIFICANTLY INWARDS WHERE THE FRONT OF MY CAR HIT. THE OTHER CAR WAS EVEN PUSHED ALL THE WAY TO THE CURB UNTIL MY CAR FINALLY CAME TO A STOP. ALL THIS WHILE I WAS STANDING ON THE BRAKE. FORTUNATELY, NOBODY WAS HURT. ALTHOUGH I HAD 2 WITNESSES, WHO TESTIFIED THE UNUSUAL ACCELERATION AND BEHAVIOR OF MY CAR, I HAVE BEEN CHARGED FOR THIS ACCIDENT WITH SIGNIFICANT DAMAGE ON THE OTHER CAR, WHICH TURNED OUT TO BE A TOTAL. MY CAR WAS ABOUT 2 MONTHS OLD AT THIS TIME, BUT I HAVE BEEN A SECURE DRIVER WITH NUMEROUS MODELS FOR MORE THAN 20 YEARS. MY LONG EXPERIENCE ALSO INCLUDES DRIVING A 10 TON UTILITY TRUCK IN THE MILITARY AND I HAVE NEVER HAD ANYTHING SIMILAR HAPPEN. I ASKED MY 5-STAR DEALERSHIP TO CHECK INTO THE ELECTRONICS AND THE BOARD COMPUTER. THEY SAID THAT THEY DIDN'T FIND ANYTHING, SO I HAD NO CASE. HOWEVER, I READ ABOUT SIMILAR EVENTS AND ONE IN PARTICULAR MOST RECENTLY, WHICH PROVIDED A LINK TO THIS COMPLAINT FORM. I DIDN'T REPORT THIS EARLIER, BECAUSE I DIDN'T KNOW ABOUT THIS COMPLAINT POSSIBILITY BACK THEN. HOWEVER, THE OFFICIAL DOCUMENTS ARE STILL AVAILABLE. THANK YOU. JM . NM
Visibility, Dec 22, 2006
(1) INCREASING FREQUENCY OF DEFROSTER/HEATER/VENTILATION SYSTEM MALFUNCTION (2) AIR OF THE WRONG TEMPERATURE WILL COME FROM THE VENTS, OR MORE OFTEN -AND MORE IMPORTANTLY, NO AIR WILL COME FROM THE VENTS, INCLUDING THE WINDSHIELD DEFROSTER VENTS, EVEN THOUGH THE BLOWER IS OBVIOUSLY WORKING. I AM OFTEN UNABLE TO CLEAR WINDSHIELD OF CONDENSATION IN ORDER SEE WELL ENOUGH TO DRIVE SAFELY. (3) THE DEALERSHIP TELLS ME IT WILL COST $2500.00 TO FIX THE PROBLEM, AND I CAN'T AFFORD THAT. SO NOTHING HAS BEEN DONE TO FIX THE PROBLEM. *NM
Visibility, Dec 18, 2006
FRONT WINDSHIELD AND PASSENGER SIDE WINDOWS FOGGING. AC MAKING LOTS OF NOISES. SMELL OF COOLANT INSIDE VEHICLE. *JB
Visibility, Dec 16, 2006
THERE WAS NO HEAT ON PASSENGER SIDE DUE TO BLEND DOOR FAILURE. THEREFORE DEFROSTING THE WINDSHIELD PROPERLY WAS NOT POSSIBLE. THIS WAS FOLLOWED SHORTLY BY A LEAKING HEATER CORE WHICH FILLED THE CAR WITH COOLANT MIST DURING VEHICLE OPERATION. THE BLEND DOORS ASSEMBLIES WERE REPLACED ALONG WITH THE HEATER CORE TO SOLVE THE PROBLEMS. *JB
Vehicle speed control, Dec 16, 2006, crash
MY VEHICLE, JEEP GRAND CHEROKEE 2001 LIMITED ADDITION WITH AROUND 47,000 MILES ON THE ODOMETER PERFORMED SATISFACTORILY UNTIL THIS MORNING WHEN MY WIFE WAS RETURNING FROM THE USUAL DROP-OFF OF MY SON TO THE PRESCHOOL. AS SHE WAS WAITING FOR THE GARAGE DOOR OF THE APARTMENT COMPLEX WHERE WE LIVE WHILE HER FOOT WAS ON THE BRAKE, THE CAR SUDDENLY SHOT UP AND CRASHED THROUGH THE GARAGE DOOR AND CAME TO COMPLETE STOP 20 FEET FROM THE GATE. THIS HORRIFYING EXPERIENCE, FORTUNATELY, DID NOT CAUSE ANY PHYSICAL INJURY TO MY WIFE AND MY 15 MONTHS DAUGHTER SECURED IN THE BACK SEAT. LUCKILY, THERE WAS NO INCOMING CAR NOR PEOPLE INJURED. HOWEVER, WE ARE AFRAID THAT THE VEHICLE WHICH SUSTAINED MAJOR DAMAGES TO THE BODY WILL NOT PROVIDE ANY MORE PEACE OF MIND. IT IS DEFINITIVELY A WAKE-UP CALL FOR US TO SEARCH A MORE SAFE VEHICLE FOR MY FAMILY. *JB
Visibility, Dec 15, 2006
THE DEFROSTER DOESN'T WORK CORRECTLY DUE TO THE BLEND DOORS FAILING TO OPEN WHEN NEEDED. I SEE THIS AS A VERY DANGEROUS SAFETY ISSUE IN COLD/ICY WEATHER HERE IN NEW ENGLAND. IT SEEM TO BE A COMMON PROBLEM AFTER SPEAKING WITH THE JEEP SERVICE PEOPLE AND OTHER GRAND CHEROKEE OWNERS. *JB
Electrical system, Equipment, Other or unspecified, Dec 15, 2006
AIR ONLY BLOWS ONE SPEED ONLY AT CONSTANT SPEED WHEN ACCELERATING AND CUTS OFF WHEN BRAKING. THE AIR ONLY BLOWS HOT AIR AND THE TEMP CAN NOT BE CHANGED. THE AIR/HEAT STARTED TO NOT WORK CORRECTLY ON THE PASSENGER SIDE FIRST THEN REACHED THE DRIVERS SIDE. THERE IS LOUD CREAKING NOISES COMING FROM THE DASH WHEN THE UNIT IS TURNED ON OR WHEN THE CAR IS CUT OFF. IT CAN EVEN BE HEARD OUTSIDE OF THE VEHICLE. *NM
Service brakes, Hydraulic, Dec 11, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PULSATED, WHEN THE BRAKE PEDAL WAS DEPRESSED. IT WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, WHERE DIFFERENT PARTS OF THE BRAKES WERE REPLACED HOWEVER; THE PROBLEM RECURRED.
Visibility, Dec 10, 2006
2001 JEEP GRAND CHEROKEE BLOWING COLD AIR AND MAKING CRACKING SOUNDS FROM THE DASH. CAN NOT AT TIMES STOP THE COLD AIR COMING FROM DASH AND VENTS. *NM
Visibility, Other or unspecified, Dec 10, 2006
BLEND AIR DOORS FOR AC/HEAT FAIL AND CAUSE LOSS OF HEAT AND WINDSHIELD TO FOG UP. BEEN SERVICED AND REPLACED TWICE ALONG WITH AC/HEAT CONTROLLER. *JB