2001 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 7th highest complaint count among 12 Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
1,111 reports, newest first.
Seats, Mar 1, 2006
BROKEN METAL DRIVER'S POWER/HEATED SEAT FRAME UNDER NORMAL WEAR. SAME PROBLEM AS IN OTHER PEOPLE'S COMPLAINTS: THE DRIVER'S SEAT FRAME BROKE IN ONE CORNER AND IS NO LONGER ABLE TO BE BOLTED TO THE FLOOR TRACK. SEAT ROCKS AND LEANS BACK. PUTS A LOT OF STRAIN ON OTHER SEAT COMPONENTS. WOULD BE VERY DANGEROUS IN ACCIDENT. DEALER SAYS WOULD HAVE TO REPLACE ENTIRE SEAT AND TRACK ASSEMBLY FOR $1000+. *NM
Power train, Feb 6, 2006, crash
DT*: THE CONTACT STATED THE GEAR SHIFT POSITION INDICATOR WAS PLACED IN PARK WITH THE ENGINE RUNNING AND THE DRIVER ATTEMPTED TO EXIT THE VEHICLE. THE TRANSMISSION UNEXPECTEDLY JUMPED INTO DRIVE WHILE THE DOOR WAS AJAR, THIS RESULTED IN THE CONTACT BEING THROWN UNDERNEATH THE MOVING VEHICLE. AFTER TRAVELING OVER THE CONTACT'S LEGS THE VEHICLE CONTINUED FORWARD MOTION UNTIL IT ROLLED OVER A TWENTY FOOT EMBANKMENT AND WAS STOPPED BY A TREE. THE CONTACT SUSTAINED LEG INJURIES. THE VEHICLE WAS TOWED AND LATER INSPECTED BY THE INSURANCE COMPANY WHO DEEMED IT A TOTAL LOSS. ADDITIONALLY, IT WAS DISCOVERED THE GEAR SHIFT POSITION INDICATOR WAS IN DRIVE.
Engine and engine cooling, Feb 3, 2006
I FOLLOW ALL THE RECOMMENDED SCHEDULES OF MAINTENANCE BY THE MANUFACTURER AND KEEP OUR JEEP IS GOOD WORKING ORDER. MY WIFE WAS DRIVING OUR CAR AND THE CAR BEGAN TO OVERHEAT AND PULLED OFF THE ROAD. SHE NOTICED IMMEDIATELY THAT A ORANGE FLUID WAS LEAKING FROM THE ENGINE AREA. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP AND THEY ADVISED THAT A FAN ASSEMBLY JUST "FELL TO PIECES" AND RESULTED IN THE SHROUD BEING DAMAGED AND CONSEQUENTLY - THE CAR COOLANT OVERHEATED AS WELL. THE DEALERSHIP ADVISED THAT THE FAN NEEDED BE REPLACED, THE SHROUD NEEDED TO BE REPLACED AND A COOLANT FLUSH SERVICE TOO. THE TOTAL COST WOULD BE WELL OVER $700. *NM
Visibility, Jan 11, 2006
I HAVE HAD TO REPLACE BOTH FRONT WINDOW REGULATORS ON MY 2001 GRAND CHEROKEE LAREDO. I PURCHASED THIS VEHICLE USED WITH 45,000 MILES ON IT. BOTH TIMES THIS HAS HAPPENED BEFORE GOING AWAY ON VACATIONS. I HAVE A WARRANTY WITH THE DEALERSHIP AND HAVE HAD TO PAY $100 DEDUCTIBLE EACH TIME. FROM READING THIS SITE, IT SEEMS LIKE A KNOWN PROBLEM. DON'T KNOW WHY THERE ISN'T A RECALL ON THESE ITEMS. I HAVE ALSO HAD TO REPLACE TWO ELECTRONIC MODULES IN THE TRANSMISSION THAT THE DEALERSHIP TOLD ME NEVER GO BAD. PAID OVER $800 FOR THESE, WHICH WERE NOT COVERED. *JB
Service brakes, Hydraulic, Air bags, Jan 9, 2006, crash
DT: THE CONTACT STATED WHILE TRAVELING 35 MPH ANOTHER VEHICLE WAS TURNING TO THE RIGHT IN FRONT OF THE CONTACTS VEHICLE. THE CONTACTS WIFE DEPRESSED THE BRAKE PEDAL AND THERE WERE NO BRAKES. THE ROADS WERE DRY. THIS WAS A FRONTAL IMPACT, AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO A TOWING SERVICE WERE IT IS NOW PARKED. THE MANUFACTURER WAS CONTACTED. *AK
Service brakes, Hydraulic, Jan 6, 2006
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE THE FRONT OF THE VEHICLE THE STEERING WHEEL AND THE BRAKE PEDAL VIBRATED. THE DEALERSHIP REPLACED OR RESURFACED THE ROTORS AND REPLACED THE PADS THREE TIMES. THE REPAIRS TEMPORARILY SOLVED THE PROBLEM, BUT IT RECURRED. THE LOCAL DEALER IS UNWILLING TO COMPLETE FURTHER REPAIRS. *AK
Service brakes, Hydraulic, Equipment, Dec 20, 2005
VEHICLE SHAKES WHEN TRYING TO BREAK AGAIN. TOOK IN FOR SERVICE AND TOLD THEY HAD SAFETY NOTICE THAT THE BRAKES AND ROTORS WERE TO BE REPLACED. NEW MFG ON THE ROTORS, SINCE THEY WERE HAVING A PROBLEM. BRAKES AND ROTORS REPLACED WHEN 2 YRS IN SERVICES WITH ABOUT 9K. 3 YRS LATER (29K PER DEALER) ROTORS NEED TO BE CUT DUE TO WARPING AGAIN. IN 2003 WAS TOLD WHEN THEY CHANGED THE METAL ROTORS, I SHOULD NOT HAVE THE PROBLEM AGAIN. NOW THE VEHICLE IS OUT OF WARRANTY AND ROTORS ARE WARPED. *NM
Suspension, Nov 18, 2005
DT: CONTACT STATED THE FRONT END SHOOK VIOLENTLY. THE STEERING WHEEL SHOOK FROM LEFT TO RIGHT. THE DEALER TOLD HER THE JEEP HAD BEEN BROUGHT TO DEALER AT LEAST THREE TIMES PRIOR TO THE CONTACT'S PURCHASE OF THE VEHICLE FOR SAME PROBLEM, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK UPDATED 12/7/2005. SEVERAL FRONT END PARTS HAVE BEEN REPLACED BUT THAT HAS NOT ALLEVIATED THE SHAKING PROBLEM. *NM
Tires, Wheels, Nov 17, 2005
DT: CONTACT TOOK VEHICLE TO A DEALERSHIP TO HAVE YEARLY MAINTENANCE DONE. THE DEALERSHIP TOLD HIM THE TIRES WERE DRY ROTTED. ALSO, THE CHROME RIMS WERE CORRODED. THE PLATING INSIDE THE RIMS WAS CORRODED. HE CONTACTED THE DEALERSHIP, THEY TOLD HIM THEY WOULD REPLACE TWO OF THE WHEELS, BUT HE WOULD HAVE TO REPLACE THE OTHER TWO AT HIS EXPENSE.*AK UPDATED 12/27/05. *JB
Power train, Nov 16, 2005
DT: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALERSHIP STATED THE COMPUTER SHOWED A PROBLEM WITH THE TRANSMISSION. THE ORIGINAL TRANSMISSION JERKED WHILE IN MOTION AND CHANGING GEARS. HOWEVER, THE REPLACEMENT TRANSMISSION EXPERIENCED THE SAME PROBLEM. THE DEALERSHIP REPLACED THE TRANSMISSION AGAIN, BUT THE REPLACEMENT STARTED SMOKING. THE DEALER REPLACED AN OIL SEAL AND THE SMOKING CONTINUED. AFTER THE TRANSMISSIONS WERE REPLACED THE CHECK ENGINE LIGHT CONTINUED TO STAY ILLUMINATED. *AK
Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Visibility, Nov 16, 2005
1. WINDOW REGULATOR FAULTY: 1ST INCIDENT OCCURRED 9/2003 AT 40,000 MI; DRIVER WINDOW FELL DOWN DUE TO FAULTY WINDOW REGULATOR. ALTHOUGH WARRANTY HAD EXPIRED, MANUFACTURE REPLACED, CHARGED ME $50 DEDUCTIBLE. 2ND INCIDENT OCCURRED 11/05 AT 79,700 MI.; FRONT PASSING WINDOW, IT FELL DOWN DUE TO FAULTY WINDOW REGULATOR. DEALER STATED KNOWN PROBLEM, AS DID DAIMLER CHRYSLER, BUT TOLD ME I WOULD HAVE TO FILE A COMPLAINT WITH NHTSA. WAS TOLD THAT IS WHAT EXTENDED WARRANTY IS FOR. (THEY APPARENTLY DO NOT BACK THEIR PRODUCT AND ARE NOT QUICK TO RESOLVE KNOWN DEFECTS.) 2. 12/2004 TRANSMISSION PROBLEMS (CLUTCH RING): CAR WOULD NOT GO IN REVERSE; SHIFTING ROUGH. WAS TOLD KNOWN PROBLEM AND WAS TOLD I WAS LUCKY THAT IT WASN'T THE WHOLE TRANSMISSION. REPAIRS APPROXIMATELY $600. 3. BRAKE PROBLEMS: WARPED ROTORS/CALIPERS/PADS REPLACED AT 24,000. I AM CURRENTLY ON 3RD SET OF BRAKES (JUST NOW HAVE 80,000 MI ON CAR). LAST SET DID NOT LAST A YEAR. PREMATURE WARPING, SQUEAKING BRAKES, RATTLING CAR, STEERING WHEEL, JUST LIKE THE OTHER COMPLAINTS LISTED AT NHTSA. HAVE HAD A FEW NEAR ACCIDENTS DUE TO THE SHAKING. REPLACED AT MY EXPENSE EXCEPT FOR THE 24,000 MI JOB. 4. EMISSIONS CODE ON CHECK ENGINE LIGHT: DUE TO FAULTY GAS CAP. DEALER CHARGED ME $100 FOR THE DIAGNOSTICS, AND ALMOST 18 FOR A GAS CAP. I HAVE NEVER HEARD OF SUCH A THINK, AND FEEL IT IS SOMETHING THE MFG SHOULD BE RESPONSIBLE FOR SINCE IT IS AN ENVIRONMENTAL ISSUE. AGAIN, WAS TOLD I WAS LUCKY THAT IT WAS ONLY A GAS CAP?? WHY SHOULD I FEEL LUCKY WHEN I SPEND $28,000 FOR A CAR THAT HAS KNOWN ISSUES WITH THE MODEL AND THE MFG ACTS AS IF THEY DIDN'T CARE, AND TELLS ME I SHOULD PAY $2500 FOR AN EXTENDED WARRANTY. NO, THEY SHOULD FIX THE KNOWN PROBLEMS. WE PAY THAT MUCH UNDER THE MISCONCEPTION THAT THEY STAND BY THEIR PRODUCT. AS A RESULT, I HAVE PROBLEMS WITH TIRES WEARING OUT SOONER THAN THEY SHOULD AND FRONT END ALIGNMENT ISSUES. *JB
Visibility, Oct 18, 2005
WINDOWS FOG UP DUE TO FAILURE OF HVAC SYSTEM. FAILURE IS CAUSED BY A DEFECTIVE PART AND IS NOTED IN JEEP TSB (#24-001-04). JEEP HAS REDESIGNED THE HVAC HOUSING. THE FAILURE OF THIS PART CAN CAUSE THE WINDOWS TO QUICKLY FOG DUE TO THE FAILURE OF THE SYSTEM TO BLOW AIR OUT OF THE DEFROST VENTS. OUR FAILURE OCCURRED WHILE DRIVING IN THE MORNING. THE FAILED PART IS A MODE DOOR ACTIVATOR (PART OF THE HVAC HOUSING). JEEP KNOWS THAT THIS PART FAILS AND HAS SINCE REDESIGNED THE PART. JEEP IS LETTING A KNOWN SAFETY DEFECT CONTINUE WITHOUT A RECALL. MOST LIKELY THIS IS DUE TO THE HIGH COST OF COMPONENT REPLACEMENT. FORTUNATELY WE DID NOT HAVE A TRAFFIC INCIDENT.*JB
Visibility, Sep 30, 2005
I WALKED OUT OF MY HOUSE THIS MORNING AND FOUND THAT MY REAR PASSENGER WINDOW HAD SLID DOWN LEAVING MY 2001 JEEP GRAND CHEROKEE OPEN. THIS IS THE 4TH WINDOW THAT HAS DONE THIS (INCLUDING ONE WHERE MY VEHICLE WAS PARKED IN A PUBLIC PARKING LOT AND THE DRIVERS WINDOW AS I WAS APPROACHING A STOP LIGHT IN A BAD NEIGHBORHOOD). I FILED A REPORT WHEN THE THIRD WINDOW DROPPED AS WELL. I CALLED CHRYSLER BOTH THIS TIME AND LAST TIME AND THEY WEREN'T INTERESTED AND SUGGESTED THAT IF IT'S A PROBLEM THEN I SHOULD CALL YOU.
Exterior lighting, Seats, Sep 13, 2005
THERE ARE TWO PROBLEMS WITH THIS MODEL OF JEEP GRAND CHEROKEE LAREDO. 1) THE TAIL LIGHT SOCKET IN THIS MODEL OF JEEPS CONSTANTLY BURNS OUT. I HAVE REPLACED THIS SOCKET NUMEROUS TIMES AT $8.00 - $10.00 EACH AND HAVE KEPT ALL OF THE BURNED OUT SOCKETS AS EVIDENCE. WHEN THE SOCKET BURNS OUT, THE TAIL LIGHTS STOP WORKING ONCE YOU TURN THE HEADLIGHTS ON. MY VEHICLE HAS AUTOMATIC HEADLIGHTS AND THIS TRULY CAUSES A BIG PROBLEM. I'VE VISITED A JEEP / CHRYSLER JUNK YARD IN MY AREA AND CHECKED EACH TAIL LIGHT SOCKET. EACH SOCKET IS BURNED OUT LIKE EACH OF THE SOCKETS THAT I HAVE IN MY POSSESSION. 2) THE OUTSIDE RAIL THAT CONNECTS THE DRIVERS SEAT TO THE RISERS BREAKS, CONVERTING THE DRIVERS SEAT TO A ROCKING CHAIR. I HAVE SPOKEN WITH THE SERVICE AND PARTS DEPARTMENTS ALL OF THE JEEP DEALERS IN A 100 MILE RADIUS OF ZIP CODE (20744) AND WAS TOLD THAT THESE ISSUES ARE A COMMON PROBLEM WITH JEEPS FROM 1994 TO 2004. I HAVE ALSO SPOKEN WITH SEVERAL FRIENDS AS WELL AS COMMON STRANGERS WHO I SEE WITH THIS SAME MODEL JEEP AND HAVE LEARNED THAT THEY ALSO HAVE THIS PROBLEM AND THE BELOW PROBLEMS. I BELIEVE THAT THIS PROBLEMS ARE A SAFETY ISSUE AND WARRANT A SAFETY RECALL. I HAVE RECEIVED TWO TICKETS ON TWO SEPARATE OCCASIONS FOR THE TAIL LIGHTS ALONE. I CAN UNDERSTAND HAVING TO CHANGE A LIGHT BULB EVERY YEAR OR TWO BUT NOT THE SOCKET THAT THE BULB PLUGS INTO. THIS IS A SERIOUS DEFECT THAT CHRYSLER WILL NOT ADDRESS. PLEASE HELP!*JB
Visibility, Sep 12, 2005
WINDOW REGULATOR BREAKS AND THE WINDOW DROPS DOWN INTO THE DOOR,SO FAR 3 WINDOWS. *NM
Power train, Sep 8, 2005
MY 2001 JEEP GRAND CHEROKEE HAD A DEFECTIVE TRANSMISSION CABLE. THIS MORNING WHEN I MOVED THE TRUCK FROM THE DRIVEWAY, I PUT IT IN PARK AND PROCEEDED TO EXIT THE VEHICLE. THE VEHICLE CONTINUED TO ROLL DOWN THE ROAD. I QUICKLY REACTED AND ENGAGED THE PARKING BRAKE. I HAVE TWO SMALL CHILDREN AND MY WIFE USUALLY DRIVES THE TRUCK. IF THIS HAD HAPPENED WHILE SHE WAS DRIVING, THE RESULTS COULD HAVE BEEN DEVASTATING. *JB
Seats, Aug 19, 2005
I HAD OWNED MY 2001 JEEP GRAND CHEROKEE LAREDO, WHICH I HAD BOUGHT NEW FROM BRENNER MOTORS IN MECHANICSBURG, PA, FOR ALMOST 4 YEARS WHEN ALL OF A SUDDEN AND WITHOUT INCIDENT OF ANY KIND THE DRIVER'S SEAT CAME UNDONE ON THE ONE SIDE. I BELIEVE THIS TO BE DUE TO FAULTY AND/OR DEFECTIVE CONSTRUCTION. I AM THE PRIMARY DRIVER AND AM 6'2" AND APPROXIMATELY 200 POUNDS. I BROUGHT THIS MATTER TO THE ATTENTION OF THE DEALERSHIP WHILE THE VEHICCLE WAS STILL UNDER WARRANTY BUT WAS ADVISED THAT THIS DEFECT WOULD NOT BE COVERED UNDER THE WARRANTY. ANOTHER JEEP DEALER (HENRY GAY IN LAUREL, MARYLAND) TOLD ME IT WOULD COST APPROXIMATELY $450 TO FIX INCLUDING PARTS AND LABOR. I BELEIVE A DEFECT OF THIS KIND ENDANGERS NOT ONLY THE DRIVER BUT ANY BACK SEAT OCCUPANTS AS WELL.
Electronic stability control, Aug 12, 2005
AS I WAS DRIVING MY 2001 JEEP CHEROKEE SPORT DOWN THE INTERSTATE AT 72 MPH THE VEHICLES BEGAN TO SHAKE VIOLENTLY "THE DEATH WOBBLE". WHAT HAD HAPPENED IS I HIT A SMALL BUMP IN THE ROAD CAUSING THE VIBRATION. THE ONLY WAY TO STOP IT WAS TO FINISH PASSING THE SEMI AND PULL OVER ON THE SHOULDER AND STOP( WITH OUT GETTING KILLED OR KILLING ANYONE ELSE.) THIS HAS HAPPENED 3 TIMES OVER THE COURSE OF A YEAR. THE FIRST TIME I WAS TOLD IT WAS MY TIRES. I CHANGED THEM WITH GOODYEAR (LIKE THE FACTORY HAD). THE SECOND TIME IT HAPPENED THEY TOLD ME IT WAS THE SWAY BAR. THIS STILL DID NOT CORRECT THE PROBLEM. ON THE THIRD TIME THEY TOLD ME IT WAS MY CONTROL ARMS. THE CONTROL ARMS WERE REPLACED AND I STILL NOTICE A SMALL VIBRATION BUT IT HAS NOT HAD THE ("DEATH WOBBLE YET"). I AM WRITING THIS COMPLAINT TO OFFICIALLY INFORM THE PUBLIC OF THIS PROBLEM. I WANT TO ENSURE THAT I AM THE ONLY ONE WITH THIS PROBLEM. THANKS *JB
Exterior lighting, Aug 3, 2005
2001 JEEP GRAND CHEROKEE LAREDO HEADLIGHT LENSES ARE DULL.*MR THESE DULL HEADLIGHTS CAUSE REDUCED VISIBILITY. *NM
Visibility, Aug 3, 2005
DT: IN TWO WEEKS HAD BOTH FRONT WINDOW MOTORS REPLACED. THE FIRST ONE WAS THE PASSENGER SIDE AND CURRENTLY THE DRIVERS SIDE. DEALER REPLACED THE PASSENGER SIDE MOTOR ,AND THE VEHICLE WAS AT THE DEALER FOR THE DRIVERS SIDE. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
Visibility, Aug 2, 2005
THE EVENT LEADING TO THE WINDOW REGULATOR BRAKING WAS USE OF THE WINDOW. THE REGULATOR FAILED AT 32,485 MILES. THE WINDOW WOULD NOT STAY UP. THE JEEP DEALER WAS ABLE TO REPAIR THE PROBLEM WITH NEW PARTS. I HAVE FOUND WHILE LOOKING THROUGH THE NHTSA WEBSITE THAT THIS IS YET ONE MORE EXAMPLE OF CHRYSLER'S POOR QUALITY COMPONENTS THAT I CAN LOOK FORWARD TO REPLACING REGULARLY JUST AS I HAVE HAD TO REPLACE THE WARPED ROTORS EVERY 12,000 TO 15,000 MILES. *JB
Power train, Jul 25, 2005
DT: THE ENGINE LIGHT CAME ON. THE CONSUMER TOOK THE VEHICLE TO A TRANSMISSION SHOP. THEY SAID THERE WERE FEW PROBLEMS WITH IT FROM THE MANUFACTURER. TOOK TO A TRANSMISSION SHOP BECAUSE THE OWNERS MANUAL SAID THAT IT COULD BE FROM TRANSMISSION SLIPPING. *AK THE ORIGINAL PARTS ON THE TRANSMISSION WERE REPLACED DUE TO FAILURE. *JB
Service brakes, Air, Jul 21, 2005
MY BRAKES WERE REPLACED AT APPROX. 8,000 MILES, 12,000, 18,000 AND 25,000 I ONLY DRIVE THE VEHICLE TO WORK. THE MANUFACTURE REPAIRED IT THE TIMES FOR FREE. I BELIEVE THE VEHICLE SHOULD HAVE COME WITH A HEAVIER BRAKING SYSTEM. I SPENT ON 07/02/2005 ABOUT $450.00 TO REPAIR THE BAKES MYSELF. I WAS TOLD BY THE DEALER THAT THE NEXT BRAKE JOB I WOULD HAVE TO REPLACE ALL FOUR ROTORS.
Steering, Jul 6, 2005
STEERING WHEEL STARTS SHAKING VIOLENTLY WHILE DRIVING DOWN THE RODE AT 50-60MPH. THIS HAPPENS AT RANDOM WITH NO WARNING, FORCING YOU TO PULL OFF THE ROAD TO AVOID LOSING CONTROL. HAVE TAKEN VEHICLE IN TO TRY AND DETERMINE THE PROBLEM AND THIS HAS NOT BEEN DETERMINED. THIS IS STILL OCCURRING AND HAVE SEEN NUMEROUS REPORTS ON THE INTERNET ABOUT THIS PROBLEM. ALSO ONE STATE IS ATTEMPTING TO FILE A CLASS ACTION SUIT OVER THIS PROBLEM. I HAVE CONTACTED CHRYSLER AND THEY HAVE DOCUMENTED MY COMPLAINT ABOUT THIS PROBLEM. ALSO THEY SEEMS TO BE A PROBLEM WITH THE ELECTRIC WINDOWS IN THESE VEHICLES, THE ROTOR FAILS AND THE WINDOW WILL CANNOT BE PUT UP OR IT WILL GO DOWN BY ITSELF. HAVE HAD 2 WINDOW ROTORS REPLACED WITHIN ONE WEEK.
Suspension, Jun 28, 2005
PURCHASED A 2001 JEEP CHEROKEE SPORT IN NOVEMBER, 2004. IN THE PAST 3 MONTHS, I EXPERIENCED A SEVERE SHAKING OF THE VEHICLE; MOST OFTEN AFTER HITTING A SMALL BUMP IN THE ROAD. IT WAS EXTREMELY DIFFICULT TO GET THE VEHICLE UNDER CONTROL. TOOK IT TO DEALERSHIP WHERE PURCHASED AND WAS TOLD THERE WAS NOTHING WRONG WITH IT. KEPT HAPPENING, AT SPEEDS OF 35-45 MPH. DIAGNOSED AT BELLE TIRE AS A BAD TRACK BAR.TOOK IIT TO ANOTHER JEEP DEALERSHIP; TRACK BAR LOWER CONTROL ARMS REPLACED. SAID PROBLEM WAS FIXED BUT 2 DAYS LATER, WHILE ON FREEWAY (65 MPH) IN RIGHT-HAND LANE, EXTREMELY VIOLENT SHAKING OCCURRED. I BARELY GOT THE CAR TO THE SIDE, BECAUSE THE STEERING WASS UNCONTROLLABLE. I HAVE NO DOUBT THAT HAD I BEEN IN ANY BUT THE RIGHT HAND LANE, I WOULD HAVE HIT ANOTHER CAR. I WAS ABLE TO RE-ENTER THE RIGHT HAND LANE BUT KEPT MY SPEED AT 35 MPH AND EXITED IMMEDIATELY. CAR WENT BACK TO THE DEALER WHO SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH IT. THEY SAID IT COULD BE CAUSED BY 10-15 DIFFERENT THINGS AND THE ONLY WAY TO FIX IT WOULD BE TO REPLACE EVERYTHING, STARTING WITH STEERING DAMPNER (NOT COVERED UNDER WARRANTY) BUT HAD NO IDEA IF THAT WOULD FIX IT. I HAVE ONLY OWNED THE CAR FOR 6 MONTHS AND HAVE ALREADY SPENT ALMOST $1,000 ON TRYING TO HAVE IT FIXED (INCLUDING NEW TIRES AND A WHEEL ALIGNMENT). THE DEALER WAS COMPLETELY INDIFFERENT TO THE PROBLEM. THE SERVICE DIRECTOR SAID IT WOULD COST ME A LOT OF MONEY TO HAVE EVERYTHING REPLACED, AND EVEN THEN, COULD NOT GUARANTEE THE PROBLEM WOULD BE FIXED. NEEDLESS TO SAY, THESE EXPERIENCES, ESPECIALLY THE ONE ON THE FREEWAY, WHICH I WOULD RATE A 10 ON A SCALE OF 1-10 (THE OTHERS RANGING FROM 1-4), HAVE SHAKEN ME TO THE VERY CORE; I COULD HAVE BEEN KILLED. I CAN NEVER AGAIN DRIVE THAT CAR AND FEEL SAFE, ESPECIALLY WHEN THE DEALER HAS NO IDEA WHAT THE PROBLEM IS OR HOW TO FIX IT. I CHECKED THE INTERNET AND FOUND 38,000 WEBSITES DEALING WITH THIS PROBLEM; PREVALENT IN JEEPS. THE PROBLEM IS APTLY DUBBED "DEATH WOBBLE".