2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: electrical system
449 reports, newest first. Show all
Power train, Electrical system, Apr 24, 2015
NEW SOFTWARE UPDATE WAS DONE TO CAR PER RECALL FOR "RELIABILITY". THIS RECALL CHANGES THE WAY THE CAR SHIFTS, SUCH AS REMAINING IN 3RD GEAR, RATHER THAN DOWNSHIFTING TO 1 OR 2. A LOW SPEEDS SUCH AS 15 MPH WHEN DRIVING UP A HILL, THE CAR WILL NOT DOWN SHIFT AND SLOW DOWN ALMOST TO A STOP. DEPRESSING ACCELERATOR DOES NOT LEAD TO ANY FURTHER ACCELERATION UNTIL APPROX 3/4 OF THE WAY DOWN. AT THIS TIME THE CAR DOWNSHIFTS TO 1ST AND ACCELERATES RAPIDLY, EVEN BREAKING TRACTION. SIMILARLY WHEN CRUISING AT A STEADY SPEED SUCH AS 20 MPH CAR REMAINS IN 3RD GEAR, CAUSING ENGINE LUGGING AND VERY SLOW ACCELERATION, ONCE CAUSING A NEAR ACCIDENT AS THE CAR DID NOT ACCELERATE AS QUICKLY AS IT DID BEFORE THIS SOFTWARE UPDATE. JEEP DEALER SAYS "SHIFTING AS INTENDED" AND NO ERRORS. THIS BEHAVIOR WAS NOT PRESENT BEFORE SOFTWARE UPDATE AND DID NOT CHANGE WHEN DEALER ATTEMPTED REFLASH. *TR
Power train, Electrical system, Apr 15, 2015
ON 09TH JULY 2014, I BOUGHT A JEEP CHEROKEE 2014 AT UNITED CARS AL MANA AIRPORT SHOWROOM QATAR. UNFORTUNATELY, THE PRODUCT JEEP CHEROKEE IS NOT USABLE ACCORDING TO THE FOLLOWING: ON FRIDAY 14TH NOVEMBER 2014 07:00 PM, THE CAR COMPLETELY SHUT DOWN WITHOUT ANY PRIOR WARNING OR ALERT MESSAGES, DASHBOARD SHOWS (SMART KEY FAILURE, STEERING COLUMNS IS NOT LOCKED AS STATED ON THE REPAIR ORDER), DESPITE SEVERAL ATTEMPTS TO CONTACT MOPAR ROAD ASSISTANCE, BUT THE NUMBER GIVEN WAS WRONG. AFTER MANY TRAILS I DELIVERED THE VEHICLE TO THE SERVICES AT 11:30 PM. TWO DAYS LATER I GOT A PHONE CALL FROM SERVICE CONSULTANT STATING THAT THE CAR IS READY FOR PICK UP; REPAIR REPORT INDICATED THAT THE BATTERY WAS FAULTY AND HAS BEEN CHANGED. ON 29TH NOVEMBER 2014, THE CAR BREAKDOWN AND EVERY SINGLE WARNING MESSAGE HAVE BEEN APPEARED ON THE DASHBOARD, THEN, I DELIVERED THE CAR BY BREAKDOWN ON A TRAILER. THE WARNING MESSAGE WAS ?TRANSMISSION SERVICES?, THE REPAIR REPORT STATED THAT THE DYNAMO HAS BEEN CHANGED ONLY. ON 7TH DECEMBER, 2014 EXACTLY THE SAME THING HAS HAPPENED WITH SMALL CHANGE THAT TIME, THE CAR DELIVERED TO ME BY EXTRA ERROR ?TRANSMISSION PERFORMANCE FAILURE?. RECENTLY THE COMPLICATIONS BEGUN TO INCREASE RAPIDLY, I DELIVERED THE CAR FOR THE FOURTH TIME TO SERVICES. ? ON 31ST JANUARY, 2015 I DELIVERED THE CAR TO THE SERVICES BY TRANSMISSION PROBLEM. ? ON 02ND FEBRUARY, 2015, I RECEIVED SAME PHONE CALL, ONE DAY LATER THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. ON 7TH FEBRUARY, 2015, I MET THE SERVICE MANAGER AND HE PROMISED TO SOLVE THE TRANSMISSION ISSUES AS THEY RECEIVED BULLETIN BY THE FAULTY PART FROM CHRYSLER USA BECAUSE IT'S A KNOWN PROBLEM. ON 09TH FEBRUARY, 2015, I RECEIVED A CALL FROM THEIR ENGINEER ASKING ME TO GO TO DEALERS WORKSHOP BECAUSE NEW SOFTWARE JUST RECEIVED. THE CAR WAS DELIVERED ON SATURDAY 14TH FEBRUARY, 2015.
Steering, Electrical system, Engine, Apr 15, 2015
DRIVING 80MPH ON HIGHWAY WHEN COMPUTER SHUT DOWN, LOST POWER STEERING, LOST RESPONSE FROM THROTTLE, RPM WENT TO 0, MPH WENT TO 0. NOTE ON DASH COMPUTER SAID TO SHIFT INTO DESIRED GEAR WHEN THE CAR WAS ALREADY IN DRIVE. NO CHECK ENGINE LIGHT CAME ON. *TR
Power train, Electrical system, Apr 14, 2015
VEHICLE SUDDENDLY STALLS, CHECK ENGINE LIGHT CAME ON AND A MESSAGE THAT SAYS SERVICE TRANSMISSION, PRESS PARKING BRAKE, WHEN STARTED THE VEHICLE AND PUT IT IN REVERSE A BIG NOISE WAS HEARD FROM UNDER THE CAR THIS HAPPENED 3 TIMES. I DONT FEEL SAFE TAKING MY FAMILY IN THIS CAR THAT CAN STALL IN THE MIDDLE OF A HIGHWAY, AND CAN CAUSE A BIG ACCIDENT. *TR
Electrical system, Air bags, Seat belts, Apr 9, 2015
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 7/6/2015 *JS
Electrical system, Apr 5, 2015
WILL NOT START. THE ODOMETER SCREEN AND RADIO SCREEN LIGHT, WHEN I DEPRESS THE BRAKE PEDDLE AND PRESS THE START BUTTON BOTH SCREENS BLACK OUT AND VEHICLE DOES NOT START. THE SCREENS LIGHT BACK UP AND RADIO STARTS PLAYING. THE ONLY MESSAGE ON THE ODOMETER SCREEN IS THE START SEQUENCE. PRESS THE BRAKE PEDDLE AND PRESS THE START BUTTON. JEEP NOT TURNING OVER - NOT TRYING TO START. *TR
Power train, Electrical system, Service brakes, Apr 2, 2015
70 MPH ON INTERSTATE HWY, SUDDENLY EMERGENCY BRAKE COMES ON. CAR IMMEDIATELY BRAKES TO 35 MPH BEFORE CAR CAN BE MOVED TO EMERGENCY LANE. MIL LIGHT IS ON, EMERGENCY BRAKE LIGHT IS ON, TRANSMISSION GEAR LIGHT IS FLASHING, SCREEN COMMAND SAYS "PARK THE CAR, SERVICE TRANSMISSION AND PARKING BRAKE". EMERGENCY BRAKE LIGHT ON CONSOLE IS OFF. IGNITION TURNED ON AND OFF 6-8 TIMES, TRY TO DRIVE, CAR WON'T MOVE. CYCLING IGNITION AND TRANSMISSION SHIFTER CAR SUDDENLY STARTS WORKING NORMALLY EXCEPT FOR MIL LIGHT. SCAN REVELS NO CODES. CAR RUNS FINE FOR TWO WEEKS AND AGAIN AT 70 MPH ON INTERSTATE THE EMERGENCY BRAKE COMES ALMOST STOPPING THE CAR IN SLOW LANE. REPEATED THE PROCEDURE REFERENCED ABOVE FOR ABOUT 5 MINUTES UNTIL THE CAR STARTED RUNNING NORMALLY. MIL WAS ON FOR 50 MILES BUT NO CODES STORED OR FREEZE FRAME. THIS OCCURRED 5 DAYS AFTER HAVING RECALL R05 PERFORMED, RRT 14-040, AND PCM UPDATE. *TR
Electrical system, Equipment adaptive/mobility, Mar 31, 2015
WHILE DRIVING THE ODOMETER MESSAGES STARTED POPPING UP AND AN ALERT CHIMED FOR EACH ONE: ACC / FCW UNAVAILABLE SERVICE REQUIRED; BIG RED BATTERY ICON AND LOW VOLTAGE MESSAGE; PARK ASSIST OFF MESSAGE; RADIO SCREEN WENT BLANK; SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. I THEN SELECTED TO VIEW THE BATTERY VOLTAGE ALONG WITH MY SPEED ON THE ODOMETER SCREEN. THE VOLTAGE MOVED FROM 16 TO 15 AND STOPPED AT 14V (1/2 CHARGE) ALL IN LESS THAN 5 SECONDS. I TRIED TO MAKE A HANDS-FREE PHONE CALL AND AS THE PHONE WAS RINGING THE PHONE CALL WAS TERMINATED BY THE VEHICLE. *TR
Electrical system, Equipment adaptive/mobility, Mar 31, 2015
PICKED VEHICLE UP FROM DEALER - THEY MADE SURE BATTERY WAS FULLY CHARGED AND SUGGESTED IT BE DRIVEN BEFORE TAKING HOME. ON THE INTERSTATE AT 65-75 MPH ACTIVATED THE ADAPTIVE CRUISE CONTROL. IT SHUT ITSELF OFF IN APPROXIMATELY 10 SECONDS. THEN A MESSAGE ON THE ODOMETER: ACC / FCW UNAVAILABLE SERVICE REQUIRED; MESSAGE LOW VOLTAGE; RADIO SCREEN WENT BLANK THEN CAME BACK ON. A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR
Power train, Electrical system, Service brakes, Mar 27, 2015
THE CAR COMPLETELY SHUTS DOWN WITH NO INDICATION OR WARNING WHILE DRIVING, STEERING WHEEL LOCKS. IMMEDIATELY AFTER SHUTTING DOWN THE BRAKE (HOWEVER THE GEAR IS IN DRIVE) AND BATTERY LIGHT DISPLAYS. I TAKE GEAR OUT OF DRIVE AND PUT IT IN PARK, WAIT A MINUTE OR TWO AT TIMES RIGHT IN THE MIDDLE OF RESIDENTIAL STREET OR THE END OF A TURN BUT IT ALWAYS OCCUR WHILE THE CAR IS IN MOTION. I HAVE TO CRANK THE IGNITION SEVERAL TIMES WHILE TAPPING DOWN ON THE GAS PEDAL UNTIL THE ENGINE STARTS, HIT THE BRAKE RELEASE, PUT GEAR BACK IN DRIVE OR AT TIMES NEUTRAL THEN BACK IN DRIVE IN ORDER TO MOVE. THIS OCCURRENCE HAPPENED A FEW TIMES BEFORE REPAIRS AND ABOUT TWO OR THREE TIMES DAILY AFTER TRANSMISSION REPAIRS, AND SOFTWARE UPDATES. WHEN PUSHING DOWN ON BRAKES TO MAKE A STOP THE CAR WILL ACCELERATE (AS IF IT'S CONFUSED WHETHER TO STOP OR GO, ALTHOUGH I'M PRESSING THE BRAKE TO STOP) BEFORE COMING TO A COMPLETE STOP. WHEN BACKING UP OR SWITCHING GEARS IT'S A FORCEFUL LOUD JERK BETWEEN SHIFTING GEARS. WHILE DRIVING OUT OF THE BLUE THE WINDSHIELD WIPERS CAME ON (NO RAIN) AND I WAS NOT ABLE TO DISABLE THEM . I PULLED OVER ON THE SHOULDER AND TURNED THE CAR OFF WAITING A MOMENT BEFORE RESTARTING THEY CONTINUED TO GO BACK AND FORTH ON A DRY WINDOW THEY STOP ON THEIR OWN ABOUT 20 MINUTES LATER. SPEEDOMETER BLANKING IN AND OUT. CAR BURNING EXCESSIVE AMOUNTS OF GAS. PRIOR TO ENGINE SHUT DOWN NO INDICATION OR WARNING MESSAGES HOWEVER AFTER REPAIRS OF TRANSMISSION AND SOFTWARE UPDATES THE ENGINE, THROTTLE, ABS LIGHTS, AND TRANSMISSION SERVICE MESSAGE APPEAR AND DISAPPEAR SIMULTANEOUSLY WHEN THE CAR IS RUNNING AS EXPECTED. TIRE PRESSURE DISPLAY INCONSISTENT. *TR
Power train, Electrical system, Mar 24, 2015
STARTED BACKING OUT OF PARKING SPACE; STOPPED FOR VEHICLE PASSING BEHIND; STARTED TO RESUME BACKING; NUMEROUS WARNING LIGHTS AND TONES STARTED; SUCH AS A MESSAGE TO GET SERVICE; TRANSMISSION WOULD NOT ENGAGE AND MOVE VEHICLE; COASTED TO ANOTHER PARKING SPACE; VEHICLE ENGINE WOULD REV WHEN GAS PEDAL PRESSED BUT TRANSMISSION STILL WOULD NOT ENGAGE; CLUNKS WERE HEARD AS SHIFTER WAS MOVED TO NEUTRAL, PARK, DRIVE AND REVERSE; TURNED OFF ENGINE AND WAITED; SEVERAL MINUTES LATER EVERYTHING WAS NORMAL WHEN ENGINE WAS STARTED. HAD VEHICLE SERVICED AT JEEP DEALER. VEHICLE WAS REPROGRAMMED BY A FCA TECHNICIAN ON 03/11/15. ON 3/24/15, MILEAGE: 13,749 THE SAME VEHICLE PERFORMED SIMILAR TO FIRST EVENT AS STATED IN THE ABOVE DESCRIPTION. THIS EVENT OCCURRED AS VEHICLE APPROACHED A TRAFFIC SIGNAL; MOVING AROUND 20 MPH. TRANSMISSION WOULD NOT ENGAGE. COASTED TO A SAFE AREA. TURNED OFF SWITCH TO ENGINE; WAITED, THEN RESTARTED; SYSTEM RESET. ALL APPEARED TO BE NORMAL EXCEPT PARK SENSE SYSTEM IS INOPERABLE; ON/OFF SWITCH FOR PARK SENSE WILL NOT RESOLVE INOPERABLE STATUS. HEADED TO DEALER AGAIN TOMORROW FOR SERVICE. THIS IS A SERIOUS SAFETY ISSUE. *TR
Power train, Electrical system, Engine, Mar 2, 2015
WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE, THE VEHICLE WILL OCCASIONALLY NOT SHIFT INTO GEAR, EVEN THOUGH THE DISPLAY AND SHIFT CONTROL INDICATES THAT THE CAR IS IN REVERSE OR DRIVE. WHEN THIS HAPPENS, WHEN I RELEASE THE BRAKE AND APPLY THE GAS, THE CAR DOES NOT MOVE. THIS HAPPENS ABOUT ONCE EVERY 10-15 TIMES THE CAR IS SHIFTED FROM PARK. THE MOST SERIOUS INCIDENT HAPPENED WHEN I WAS PARKED UPHILL. I SHIFTED THE CAR INTO DRIVE, BUT WHEN I PUSHED THE ACCELERATOR PEDAL THE CAR DID NOT MOVE FORWARD BUT INSTEAD STARTED ROLLING BACKWARD. I HAD TO MOVE THE SHIFTER INTO PARK, AND AGAIN INTO DRIVE BEFORE THE GEAR WOULD ENGAGE. ADDITIONALLY, THERE HAVE BEEN TIMES THAT THE CAR WILL NOT ACCELERATE AFTER BEING STOPPED AT AN INTERSECTION. WHEN I APPLY THE GAS, THE CAR WILL HESITATE FOR 1-2 SECONDS BEFORE ENGAGING AND MOVING FORWARD. I AM CONCERNED THAT THESE ISSUES WILL END UP PLACING MYSELF OR MY OCCUPANTS IN DANGER IF AN EMERGENCY SITUATION ARISES WHILE ON THE ROAD, OR IF THE TRANSMISSION FAILS COMPLETELY AND I ROLL BACK INTO ANOTHER CAR. *TR
Electrical system, Engine, Feb 23, 2015
WHILE DRIVING THE VEHICLE THE INSTRUMENT PANEL STARTING RUNNING A CHECK SYSTEM CYCLE, IE. TRANSMISSION SERVICE NEEDED, ANTI-LOCK BRAKE NEED SERVICE, BATTERY NEEDED TO BE CHECKED, MIL WAS ON, ETC. (I HAVE VIDEO OF ONE OCCURRENCE) AND I WAS NO LONGER ABLE TO ACCELERATE THE CAR EVEN THOUGH THE ENGINE WAS STILL RUNNING. THE ELECTRONIC PARKING BRAKE WAS ENGAGED AND I COULD NOT DISENGAGE IT. AFTER THE CAR SLOWED DOWN I TURNED THE ENGINE OFF AND ON SEVERAL TIMES UNTIL I WAS ABLE TO ACCELERATE THE CAR. THE MIL WAS NOW ON STEADILY. THIS HAS HAPPENED 4 TIMES NOW. *TR
Power train, Electrical system, Vehicle speed control, Wheels, Feb 17, 2015
THIS CAR HAS BEEN NOTHING BUT TROUBLE SINCE 1500 MILES OFF THE LOT BRAND NEW JEEP. AND THEN AT 2800 AND THEN AT 3000 MILES THEY REPLACED THE POWER CONTROL MODULE THEN TWO MORE TIMES FOR SOFTWARE UPDATE. THEN AT 10250 THEY TELL ME THE TRANSMISSION HAS GONE AND NEEDS TO BE REPLACED. AS IF ANYTHING ELSE CAN GO WRONG WITH THIS CAR THE TIRES THEY PUT ON FROM THE DEALERSHIP FIRESTONE MY AFT RIGHT TIRE SPLIT ON THE SIDEWALL FOR NO REASON AT ALL THE ONLY DAMAGE ON THE TIRE WAS THE CRACK ON THE TIRE. SO NOT ONLY IS THE CAR DEFECTIVE BUT THE WHEELS FROM FIRESTONE AS WELL. HAS ANYONE ELSE EXPERIENCED MY HORRIBLE LUCK. *TR
Electrical system, Feb 13, 2015
ELECTRICAL ISSUES AND UPDATE TO 2/9/15 COMPLAINT. AS REQUESTED BY JEEP CUSTOMER CARE, TOOK 2014 CHEROKEE FOR SECOND OPINION FOR HEADLIGHT ISSUE. (NEW CAR, HAVE ONLY HAD 5 MONTHS). UPON LEAVING THE DEALER, MULTIFUNCTION / CHECK ENGINE WARNING LIGHT WENT OFF. THANKFULLY, CLOSE TO DEALERSHIP, RETURNED 1.5 MILES - RAN DIAGNOSTICS. TECH STATED PAGES OF ERROR CODES, NO IDEA COULD BE TRANSMISSION, STEERING COLUMN, STABILITY CONTROL, RADIO, ABS, ANYTHING ELECTRICAL. HAD TO LEAVE THE CAR AS ADVISED UNSAFE TO DRIVE. 2 DAYS LATER, NO IDEA WHATS WRONG, STILL AT SERVICE DEPT. TODAY, TECH SAID JEEP TOLD THEM TO DRIVE CAR 20 MILES AND SEE IF THE CODE IS GONE. INFORMED DEALER THIS IS UNACCEPTABLE FOR JEEP AND FURTHER COMPROMISES SAFETY OF THIS VEHICLE. THEY NEED TO PINPOINT EXACTLY WHAT CAUSED THE CHECK ENGINE CODE. *TR
Power train, Electrical system, Feb 3, 2015
WHILE TURNING AT A STOP LIGHT THE CAR SLIPPED INTO NEUTRAL. CHECK ENGINE LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE ON DASH, PARKING BRAKE LIGHT CAME ON AND ALSO TRACTION CONTROL LIGHT. PULLED OVER AND RESTARTED CAR STILL WOULD NOT ENGAGE INTO TO DRIVE. HAD TO LET CAR SIT FOR 30 MINUTES THEN RESTARTED AND WENT BACK IN TO DRIVE. MADE IT TO DEALERSHIP BUT SLIPPED OUT OF GEAR ONE MORE TIME ON THE 20 MINUTE DRIVE. THE EXACT THING HAS HAPPENED 2 MORE TIMES AND HAS NOW BEEN AT THE DEALERSHIP 3 TIMES IN 2 WEEKS. AFRAID FOR MY SAFETY AT THIS POINT! *TR
Power train, Electrical system, Jan 17, 2015
ON DECEMBER 7TH, THE CAR (2014 JEEP CHEROKEE WITH 12,600 MILES) LOST POWER UNEXPECTEDLY WHILE I APPROACHED A STOPLIGHT, AND HAD TO BE COASTED TO THE SIDE OF THE ROAD. WE WAITED APPROXIMATELY 10 MINUTES, AND IT RESTARTED. NO WARNING OR CHECK ENGINE LIGHTS CAME ON. OVER THE NEXT SEVERAL DAYS, WE HAD APPROXIMATELY 3 INSTANCES WHERE THE CAR EITHER WOULDN'T START, OR WOULD LOSE POWER. STILL NO WARNING LIGHTS CAME ON INDICATING AN ISSUE. AS WE BELIEVED THIS TO BE A POTENTIAL SAFETY ISSUE, WE TOOK IT TO THE LOCAL JEEP DEALERSHIP AND ASKED THEM TO CHECK IT OUT. THEY KEPT IT FOR 6 DAYS AND INDICATED THAT THEY COULD NOT RECREATE THE ISSUE. WE PICKED THE CAR UP ON DEC. 16TH. ON DECEMBER 25 THE CAR AGAIN LOST ALL POWER WHILE DRIVING (LOST ENGINE, POWER STEERING, AND POWER BREAKS). FORTUNATELY THIS OCCURRED ON A LOCAL ROAD AND THE CAR WAS ABLE TO BE COASTED TO STOP WITHOUT INCIDENT. THIS TIME SEVERAL INDICATORS ILLUMINATED INCLUDING THE 'CHECK ENGINE' LIGHT. WE HAD THE CAR TOWED THE NEXT DAY TO THE SAME DEALER. AT THE TIME OF THIS WRITING, THE DEALERSHIP HAS HAD THE CAR 22 DAYS, AND STILL HAVE NOT BEEN ABLE TO DIAGNOSE THE ISSUE. THEY DID REPLACE THE PCM, HOWEVER THIS DID NOT CORRECT THE ISSUE. I'M FILING THIS COMPLAINT BECAUSE OF THE POTENTIAL SAFETY ISSUE. I ALSO HAVE A CONCERN BECAUSE JEEP IS NOT ABLE TO PROPERLY DIAGNOSE THE PROBLEM IN A REASONABLE AMOUNT OF TIME. *TR
Power train, Electrical system, Jan 15, 2015
TWO PROBLEMS CAME UP AT AROUND THE SAME TIME. THE CAR WAS DELIVERED WITH THE TRANSMISSION 4 QUARTS LOW ON FLUID. THE CAR WAS SLIPPING OUT OF GEAR, LURCHING AND SHUDDERING. THE TRANSMISSION IS A SEALED UNIT SO THERE WAS NO WAY FOR ME TO KNOW THAT. THEN THE DASH DISPLAY WENT COMPLETELY DARK. NO FEEDBACK WAS GIVEN, ITS A DIGITAL DISPLAY. SO I HAD NO SPEEDOMETER, TACHOMETER ETC AND THE WARNING LIGHTS WERE OUT. I FEEL LIKE A VEHICLE WITH NO DASH DISPLAY THAT SLIPS OUT OF GEAR WHEN PASSING OR LURCHES FORWARD WHEN STOPPING COULD BE DANGEROUS TO OTHER DRIVERS AND PEDESTRIANS. *TR
Electrical system, Jan 6, 2015
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ENGINE RPMS INCREASED TO 6000 AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE CONTACT SHIFTED INTO PARK AND ATTEMPTED TO TURN OFF THE VEHICLE; HOWEVER, THE VEHICLE FAILED TO SHUT OFF. THE FIRE DEPARTMENT DISCONNECTED A WIRE UNDERNEATH THE HOOD IN ORDER TO TURN THE VEHICLE OFF. THE FIRE DEPARTMENT RECONNECTED THE WIRE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE IGNITION AND THE COMMUNICATION BETWEEN THE IGNITION CAP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,200. UPDATED 03/04/15*LJ THE CONSUMER STATED AFTER 28 DAYS OF BEING IN THE AUTO CENTER THE VEHICLE WAS REPAIRED. UPDATED 10/8/2015*JS
Power train, Electrical system, Engine, Fuel/propulsion system, Jan 4, 2015
MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START FAIRLY ROUGH. SHE TOOK MY VEHICLE TO WORK. I CHECKED THE VEHICLE LATER AND IT STARTED OK. THE BATTERY VOLTAGE WAS THE NORMAL 12.6V AND 14.7V WHEN RUNNING. AT FIRST I THOUGHT IT WAS A FLUKE. THE NEXT DAY AS THE VEHICLE WOULDN'T START. WE DECIDED TO WAIT UNTIL FRI MORNING WITH CHRISTMAS BEING THURS. THE VEHICLE DID START BEFORE THE FLATBED TOWED IT OFF TO THE DEALER. THE DEALER HAD THE VEHICLE ALL DAY AND WAS ABOUT READY FOR ME TO PICK IT UP WHEN THEY NOTICED A LOSS IN PRESSURE AT THE FUEL PUMP AND DECIDED TO REPLACE IT. AFTER WE GOT THE VEHICLE BACK IT RAN OK FOR A FEW DAYS BUT THEN ON 1/3/2015 IT CUT OUT AGAIN ABOUT TWO BLOCKS FROM OUR HOUSE IN THE OTHER DIRECTION.. IT WAS AGAIN RAINY OUTSIDE. SHE AGAIN SAW THE SAME MESSAGE. I MET HER AND GOT IT STARTED AGAIN BUT ALSO AGAIN NOTICED NO REACTION TO STEPPING ON THE GAS PEDAL. WHEN I SHIFTED IT INTO REVERSE IT THEN SEEMED TO REACT TO GIVING IT GAS FINE AND DROVE HOME OK. WE TOOK IT TO CHURCH AND AROUND TOWN THE NEXT DAY AND IT SEEMED FAIRLY NORMAL. HAVING GONE THROUGH ROUGH SHIFTING PROBLEMS WITH THIS VEHICLE EARLY AND TWO TRANSMISSION PROBLEMS WITH CHRYSLER GRAND VOYAGERS AND THEN THIS JEEP AND THE ARTICLES ON THIS SITE THAT SEEM TO BE POINTING TO JEEP TRANSMISSIONS I THINK CHRYSLER BETTER COME UP WITH THE RIGHT FIX VERY SOON BEFORE SOMEONE GETS KILLED. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Dec 31, 2014
I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTED. I WAS THEN ABLE TO PROCEED DIRECTLY TO THE DEALER ALONG THE SHOULDER OF THE INTERSTATE WITHOUT FURTHER INCIDENT. MY CHECK ENGINE LIGHT REMAINED ON. THE SERVICE MANAGER RAN A QUICK CHECK AND SAID THE VEHICLE RECORDED OVER 20 FAULTS AT THE SAME TIME WHICH RANGED FROM DISENGAGING THE ANTI LOCK BREAKS TO DISABLING MY FORWARD DRIVE. HE SAID HE HAD NEVER SEEN BEFORE. HE RETURNED THE VEHICLE TO ME THE SAME EVENING BECAUSE HE DID NOT KNOW HOW TO FIX IT, BUT SAID IT WAS AN ELECTRICAL FAILURE OF SOME TYPE. I CONTACTED JEEP CASE # 26113535. ALTHOUGH THEY ATTEMPTED TO RESOLVE THE ISSUE THEY ULTIMATELY CLOSED THE CASE BECAUSE ONCE THE DEALER INITIALLY CLEARED THE FAULTS THE VEHICLE COULD NOT BE DIAGNOSED UNTIL IT HAPPENS AGAIN. I CONTACTED JEEP REFERENCE NUMBER 26160146 AND EXPRESSED MY CONCERN THAT THEY HAD CLOSED THE CASE CLAIMING THAT I HAD NOT TAKEN THE VEHICLE TO HAVE IT DIAGNOSED EVEN THOUGH THEY HAD TALKED TO THE DEALER WHO TOLD THEM HE COULD NOT DO IT. JEEP WANTS ME TO WAIT UNTIL IT HAPPENS AGAIN. IF I HAVE TO WAIT THE UNTIL NEXT TIME MY VEHICLE LOOSES ALL FORWARD DRIVE AND ABILITY TO ACCELERATE OUT OF A DANGEROUS SITUATION THERE MAY BE A FATALITY OR MAJOR ACCIDENT DEPENDING ON WHERE, TRAFFIC CONDITIONS AND WEATHER CONDITIONS IT HAPPENS.THERE IS OBVIOUSLY SOMETHING WRONG WITH THE VEHICLE WHICH JEEP IS CHOOSING TO IGNORE.. *JS
Electrical system, Engine, Dec 23, 2014
ON MY WAY TO WORK ONE MORNING, I WAS DRIVING ON A THREE-LANE HIGHWAY, GOING ROUGHLY 73 MPH WHEN SUDDENLY, AS I WAS ATTEMPTING TO MAINTAIN MY CURRENT SPEED 'CONSISTENT WITH TRAFFIC FLOW 'MY VEHICLE WOULD NOT ENABLE ME TO ACCELERATE. DURING MY INABILITY TO ACCELERATE, MY VEHICLES ELECTRICAL SYSTEM SURGED, ILLUMINATING MY CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND CABIN LIGHTS. AS A RESULT, IN ORDER TO REMAIN UNINJURED, I CROSSED THREE LANES OF MODERATELY CONGESTED TRAFFIC, AND TURNED MY VEHICLE OFF FOR APPROXIMATELY 5-7 MINS. UPON STARTING MY CAR, I WAS ABLE TO ACCELERATE; HOWEVER, BOTH LIGHTS WERE LIT ON MY DASHBOARD. AFTER DRIVING 130 PLUS MILES, I IMMEDIATELY DROVE TO THE DEALERSHIP I PURCHASED MY VEHICLE FROM'THEY CONDUCTED TESTS; RESULTING IN A COMPUTER GLITCH. THE DEALERSHIP ADDRESSED THIS BY CLEARING THE TRANSMISSION CONTROL MODULE. THIS ANSWER WAS VERY UNSATISFACTORY TO ME AS I PURCHASED THIS VEHICLE BRAND NEW IN JUNE 2014 WITH LESS THAN 100 MILES. THEREFORE, I CONTACTED THE MANUFACTURE AND SOUGHT ASSISTANCE. SINCE, I HAVE BEEN ASKED TO MAKE AN APPOINTMENT WITH 2 DIFFERENT DEALERSHIPS, TOTALING 4 SERVICE VISITS 'ALL INCLUSIVE. OVER ALL, I AM EXTREMELY UPSET AND UNSATISFIED. BUYING A NEW VEHICLE WITH TRANSMISSION ISSUES AND OR COMPUTER ISSUES IS NOT IDEAL OR EXPECTED. NOW, I AM SLIGHTLY PARANOID EVERY TIME I DRIVE MY VEHICLE 'HOPING I WILL BE ALIVE TO RETELL BOTH THE DEALERSHIP AND MANUFACTURE THIS PROBLEM HAS BEEN DUPLICATED. *TR
Electrical system, Dec 19, 2014
I WAS DRIVING ON A 4 LANE HIGHWAY SLOWING DOWN FOR A LIGHT THAT HAD GONE FROM RED TO GREEN. AS I ACCELERATED TO GO THROUGH THE LIGHT MY VEHICLE SUDDENLY STOPPED AND WOULD NOT MOVE. IT WAS DEAD IN THE WATER TYPE OF STOP. I PUT ON MY FLASHERS AND TRIED TO START THE ENGINE AGAIN. IT WOULD NOT START. I PUT ON THE BRAKE AND PRESSED THE START BUTTON AND OPENED THE DRIVER DOOR. I WAS ABLE TO START THE ENGINE BUT THE CAR WOULD NOT MOVE. AFTER DOING THIS TWICE I WAS ABLE TO START THE CAR AND MOVE TO THE CENTER OF THE HIGHWAY. A POLICE OFFICER STOPPED TO CHECK ON ME AND ASKED IF I COULD MOVE TO A SAFER PLACE. I WAS ABLE TO MOVE THE VEHICLE TO A PARKING LOT. THE POLICE OFFICER MADE SURE THAT I WAS OK AND LEFT. I THEN CALLED JEEP FOR A TOW. WHAT I SAW WHEN THIS HAPPENED WAS THE NO SKID LIGHT, THE SERVICE TRANSMISSION, AND SEVERAL LIGHTS ON THE LEFT SIDE OF THE SCREEN. IT SHOWED THE BRAKE WAS ON BUT IT WAS NOT ON. THE ENGINE LIGHT WAS ON AND STAYED ON. I HAVE NOT HEARD ANYTHING FROM THE DEALERSHIP AT THIS TIME. IF I HAD BEEN ON A NORMAL WORK DAY I WOULD HAVE BEEN ON THE EXPRESSWAY. THERE IS NO DOUBT THAT SOMETHING FAR MORE SERIOUS WOULD HAVE HAPPENED TO ME. I AM NOT SURE THAT I CAN DRIVE THIS VEHICLE AGAIN. *TR
Power train, Electrical system, Visibility/wiper, Dec 15, 2014
PURCHASED A 2014 CHEROKEE TRAILHAWK WITH 0 MILES ON OCT 25. AT 200 MILES, AND 48 HOURS LATER I TOOK IT ONTO THE BEACH. AS SOON AS IT GOT INTO THE SAND, IT DROPPED TO 2ND GEAR AND RPMS SHOT UP TO JUST OVER 3000. CAR WOULD NOT SHIFT OUT OF SECOND. TEMP WENT UP TO 230. LATER ON ALL COMPUTERS IN CAR STARTED TO FLASH LIKE WHITE NOISE. BROUGHT IT BACK TO THE DEALER AND WAS GIVEN A VARIETY OF EXCUSES. BAD ABS SENSOR, LOOSE FUSE ETC. WENT TO PICK THE CAR UP FROM THE DEALER AFTER HOURS WHEN THEY WERE CLOSED. AS SOON AS I TURNED IT ON, FLASHING WHITE NOISE ON ALL THE SCREENS.I ALSO TOOK IT ON THE BEACH A DAY OR TWO LATER, AND AGAIN CAR WOULDN'T SHIFT OUT OF SECOND GEAR ON THE BEACH. THE CAR NOW BEGAN TO SHIFT VERY ERRATICALLY. IT WOULD UP SHIFT VERY FAST ACCELERATE WHEN MY FOOT WAS NOT ON THE GAS. WHEN COMING TO A STOP IT WOULD DOWN SHIFT SO HARD. WHEN I BROUGHT THE CAR BACK TO THE DEALER, (NOW WITH 700 MILES ON IT) THEY TOLD ME THEY WERE REPLACING THE ENTIRE TRANSMISSION. THEY HAVE HAD THE CAR FOR 3 WEEKS TOTAL. FINALLY PICKED UP THE CAR LAST WEEK.WHEN I GOT INTO THE CAR THE ODOMETER READY 6000 MILES! I DROPPED IT OFF WITH 700.I TOLD HIM FOR THE 3RD TIME THAT I DID NOT WANT IT. I HAVE ALSO BEEN DEALING WITH A JEEP RESOLUTION TEAM FROM CHRYSLER.ITS BEEN A WEEK, THE CAR IS SHIFTING MORE ERRATIC THAN IT HAS SINCE THE NEW TRANSMISSION. THE SUNROOF LEAKS WATER, THE WINDSHIELD IS CONSTANTLY FOGGED AND LOOKS LIKE THERE IS A CLEAR COAT THAT MAY HAVE GOTTEN ON THE CAR THAT MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING. ALSO, WHEN I TURN THE FLOOR HEAT ON, THE FRONT DEFROSTER COMES ON.CHRYSLER CONTACTED ME ON FRIDAY, AND MY JEEP HAS OFFICIALLY BEEN DEEMED A LEMON, AND I AM ENTITLED TO A REPLACEMENT. I DON'T WANT A REPLACEMENT. I WANT A FULL REFUND AND TO HEAD OVER TO THE TOYOTA DEALER. *TR
Electrical system, Seat belts, Service brakes, Dec 11, 2014
JUST RECEIVED MY THIRD SAFETY RECALL TODAY...P67. P14, BRAKE BOOSTER AND P36, SUN VISOR WIRING ARE YET TO BE FIXED. P14 DATES BACK TO THIS FALL 2014. I'VE BEEN ON A WAITING LIST SINCE THAT TIME. THE DEALERSHIP, PATRIOT CHRYSLER DODGE IN MOUNTAIN LAKE PARK, MD SAYS THEY CANNOT GET THE PARTS TO FIX THE RECALLS. IS THIS RIDICULOUS? PLEASE ADVISE. *TR