2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: electrical system
449 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Engine, Feb 4, 2020
CAR SHUTS OFF WHILE DRIVING , ENGINE STALLS , CAR DOWNSHIFTS WHEN EXCELLERATING ON HIGHWAY . DEALER HAS REPLACED ENGINE AND TRANSMISSION, CAR STILL SHIFTS ROUGH AND HAS STARTED STALLING AGAIN
Electrical system, Other or unspecified, Feb 1, 2020
THE DASHBOARD COMPLETELY GOES BLANK FOR 3 SECONDS AND THEN COMES ON WALL DRIVING. OR ENGIN COMPLETELY SHUTS OFF FOR 4 SECONDS AND THEN TURNS BACK ON WALL DRIVING
Electrical system, Service brakes, Jan 30, 2020
I WAS GETTING GAS AND WHEN I WENT TO PUT THE VEHICLE IN DRIVE THE EMERGENCY BRAKE ENABLED, WITH THE LIGHT BLINKING. AFTER SEVERAL ATTEMPTS TO TURN IT OFF, FINALLY IT DISLODGED. WHILE I WAS ATTEMPTING TO DISLODGE THE EMERGENCY BRAKE, I HAPPENED TO BE AT THE GAS STATION WHERE MY MECHANIC IS, WHO I USE FOR OIL CHANGES AND MINOR MAINTENANCE. HE OPENED MY TRUNK AND NOTICED CRACKS IN THE FRAME, AND THE ENTIRE SPARE TIRE WHEEL WELL WAS FILLED WITH WATER. HE ADVISED ME TO TAKE THE CAR DIRECTLY TO JEEP AND THAT THEY NEEDED TO FIX THIS, IT WAS HIS OPINION THIS WAS A SAFETY MANUFACTURING DEFECT. I TOOK THE CAR TO JEEP, WHO INFORMED ME MY CAR WAS OUT OF WARRANTY AND THEY WOULD BE CHARGING ME FOR THIS. I CONTACTED CORPORATE JEEP, WHO UNFORTUNATELY RELIES ON THEIR DEALERSHIPS TO ADVISE THEM. CORPORATE FINALLY TOLD ME THAT AFTER THREE WEEKS OF THE JEEP DEALERSHIP HAVING MY CAR, THEY WOULD NOT BE COVERING THE ISSUE DUE TO A FRONT END ACCIDENT FROM 2015. I TOOK THE CAR TO THE BODY SHOP WHO FIXED THE CAR FROM THAT ACCIDENT AND RECEIVED HIS EXPERT OPINION THAT THIS WAS ALL ORIGINAL, NEVER FIXED AND THERE WAS NO WAY THE ACCIDENT COULD HAVE CAUSED THIS. HE REITERATED THAT THE DEALERSHIP SHOULD RECTIFY THIS ISSUE SINCE IT IS A SAFETY ISSUE AND A MANUFACTURING DEFECT. THERE IS NOTHING WRONG WITH THE GASKET AND THERE IS NO OTHER WAY, IN HIS OPINION, FOR WATER TO ENTER THE SPARE WHEEL WELL AND AFFECT THE EMERGENCY BRAKE. THE CAR IS CURRENTLY AT THE DEALERSHIP, THE EMERGENCY BRAKE WILL NOT DISLODGE. JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THIS.
Electrical system, Jan 4, 2020, fire
I MADE IT TO WORK ON NOVEMBER 18,2019 MY CAR WAS STATIONARY IN THE PARKING LOT OF GOLDEN CORRAL, AND CUSTOMER COME INSIDE TO TELL THE MANAGER THAT A CAR WAS ON FIRE. WHICH WAS MY CAR THE FIRE DEPARTMENT CAME TO PUT OUT THE FIRE. ALSO FIRE DEPARTMENT DID AN INVESTIGATION AND FOUND THAT THE FIRE STARTED FROM AN ELECTRICAL WIRE UNDER THE DASH BOARD THAT LEAD TO ROOF OF THE CAR.
Electrical system, Vehicle speed control, Engine, Dec 18, 2019
WITHIN TWO MINUTES OF STARTING THE VEHICLE AND DRIVING IT ON THE ROAD, THE VEHICLE WAS STALL MID-TRAFFIC AND BECOME INOPERABLE. THE BATTERY LIGHT THEN COMES ON WITH AN ERROR ON SCREEN WITH SOMETHING TO THE EFFECT OF, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL 3 MINUTES OF CAUSING A TRAFFIC HAZARD WHEN THE ENGINE FINALLY TURNS OVER. ALSO THE TRANSMISSION HAS ROUGH SHIFTS AT SLOW SPEEDS CAUSING THE VEHICLE TO SUDDENLY JERK FORWARD AS IF THE GAS WAS AGGRESSIVELY PUSHED DOWN. THIS JERKINESS TO THE TRANSMISSION AND SPEED HAS ALMOST CAUSED ME TO HIT PARKED VEHICLES WHEN TRYING TO PARK THE VEHICLE IN A PARKING LOT AREA.
Electrical system, Structure, Dec 18, 2019, fire
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING ON THE HIGHWAY, THE CONTACT NOTICED SMOKE INSIDE THE VEHICLE. HE THEN NOTICED THAT THE AUTOMATIC DOOR LOCKS ON THE DRIVER'S DOOR CAUGHT FIRE. THE FIRE STARTED WITHIN THE DOOR AND WAS BURNING THROUGH THE DOOR PANEL. THE DRIVER PULLED OVER AND THE OCCUPANTS EXITED THE VEHICLE. THE FIRE DEPARTMENT ARRIVED AND CONTAINED THE FIRE TO JUST THE DRIVER'S SIDE DOOR. THERE WERE NO INJURIES. THE CONTACT'S WIFE WAS DRIVING AT THE TIME OF THE FAILURE AND INHALED A LOT OF SMOKE. A DOCTOR'S APPOINTMENT WAS SCHEDULED FOR DECEMBER 18, 2019. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. JOHN GREENE CHRYSLER DODGE JEEP RAM (910 JAMESTOWN RD, MORGANTON, NC 28655, (828) 584-5337) STATED THAT THERE WERE NO RECALLS AND INFORMED THE CONTACT NOT TO TOW THE VEHICLE TO THEIR FACILITY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD SEND A TEAM TO INVESTIGATE THE FAILURE AND INSPECT THE VEHICLE DAMAGE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOME. THE FAILURE MILEAGE WAS 42,000. *DT*JB*DT*JB
Electrical system, Engine, Dec 16, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL SUDDENLY TURNED DARK, SHUT OFF, AND THE ENGINE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.
Electrical system, Structure, Dec 14, 2019
I WAS GETTING GAS WITH MY BABY IN THE CAR WITH ME WHEN I TRIED TO SHIFT INTO PARK THE CAR WAS STUCK. THE EMERGENCY BRAKE ENGAGES ITSELF. WHEN I LOOKED AROUND AND IN THE BACK I NOTICED WATER IN THE SPARE TIRE WHEEL WELL. I UNDERSTAND THE ELECTRICAL COMPONENT TO THE EMERGENCY BRAKE IS UNDERNEATH THIS. I FOLLOWED THE WATER TRAIL (IT RAINED THE NIGHT BEFORE) AND SAW A HUGE CRACK IN MY FRAME WHEN THE LIFT GATE WAS UP. WHICH, TO ME IS WHERE THE WATER IS COMING FROM. I GOT IT TO MY DEALERSHIP, SOMEHOW AND IT'S THERE CURRENTLY. I CALLED MY INSURANCE COMPANY, THEY WILL NOT COVER BECAUSE I DID NOT HAVE AN ACTION THAT CAUSED THIS PROBLEM (SUCH AS AN ACCIDENT). THEY ADVISED ME THIS IS A MANUFACTURING PROBLEM.
Power train, Electrical system, Electronic stability control (ESC), Dec 5, 2019
WHEN I AM DRIVING MY CAR WILL SHIFT ITSELF INTO NEUTRAL AND STALL OUT AND THEN IT WILL SHUT OFF WHEN I AM TRAVELING 70 MPH DOWN THE HIGHWAY. THEN WHEN I HAVE TO TURN IT BACK ON I HAVE TO TURN THE KEY THEN SHIFT MY CAR INTO NEUTRAL AND LET IT COAST A LITTLE SO THAT WAY IT WILL TURN OVER. IT HAS DONE THIS 6 TIMES NOW AND THE LAST TIME THIS HAPPENED IT BROKE DOWN AND IT WOULD NOT START BACK UP. THE LAST THREE TIME THIS HAPPENED I WAS ON THE HIGHWAY, TRAVELING ABOUT 70 MPH. WHEN IT HAPPENED ABOUT THE THIRD TIME A DIFFERENT LIGHT CAME ON SAYING MY THROTTLE PEDDLE WAS GOING BAD AND THAT THE IGNITION WAS GOING BAD AS WELL. I TOOK IT TO GO GET THE CODES READ BUT EVERY WHERE I TOOK THEY WERE SAYING THEY COULD NOT HELP ME AND THAT WE WOULD HAVE TO PAY OUT OF POCKET FOR IT. MEANWHILE MY FIANCE AND I LOOKED UP RECALLS ON THE JEEP CHEROKEES AND THERE IS RECALLS ON THE TRANSMISSIONS AND OTHER THINGS AS WELL. AND ALL THE RECALLS ARE FOR THE 6 CYLINDER JEEPS BUT MY JEEP IS HAVING ALL THE SAME PROBLEMS THAT THE 6 CYLINDER JEEPS ARE HAVING. BUT NO ONE WILL HELP FIX IT. I HAVE TALKED TO CHRYSLER CORPORATION 2 TIMES AN EACH TIME WE TALK TO THEM THEY SAY IT IS NOT THEIR PROBLEM AND THAT IT IS OUR PROBLEM. MY CAR IS UNSAFE TO DRIVE AND IT DO NOT TRUST TO EVEN HAVE MY FAMILY IN IT.
Electrical system, Engine, Dec 2, 2019
I BOUGHT THE JEEP 8/2017 AND TOOK IT TO THE DEALERSHIP MID 2018 AND COMPLAINED TO THE DEALERSHIP THAT THE JEEP ACCELERATES ON ITS OWN WHILE I'M DRIVING THAT I HAVE TO PUT MY FOOT IN THE BREAK TO SLOW THE JEEP DOWN. RIGHT AFTER THE DEALERSHIP FINISHED THEIR TESTING THEY STATED THAT THEY DIDN'T NOTICE ANY ACCELERATION WITH THE JEEP WAS FINE BUT IT WAS STILL ACCELERATING WHILE I DRIVE IT AND RIGHT AFTER I LEFT THE DEALERSHIP THE ENGINE STARTED KNOCKING MAKING A TICKING SOUND AND HAD BEEN DOING IT A YEAR AFTER I BROUGHT IT. I'M SCARED I WILL GET IN AN ACCIDENT BECAUSE IT SEEMS TO SPEED UP (ACCELERATES) ON ITS OWN. THIS HAPPENS ON THE CITY STREETS MOSTLY AND MORE IF I'M GOIN DOWN A SMALL HILL WITH MY FOOT ON THE BREAK IT AUTOMATICALLY SPEEDS UP AND THE ENGINE REVES UP PAST 3 TO 4 RPM WITH MY FOOT IN THE BREAK. MY ELECTRIC PROBLEM IS THE RADIO AND BACKUP CAMERA DOESN'T NOT ALWAY COME ON WHEN I TURN ON THE JEEP SOME TIMES IT TAKES LIKE 5 MINS FOR IT TO COME OUT OR IT COMES IN AFTER I'VE DRIVE A FEW BLOCKS. I LET THE CAR RUN AND WARM UP BEFORE I PULL OFF.
Electrical system, Nov 19, 2019
CARS SHIFT BEZEL AND JUMPER HARNESS FAILED AND HAD TO BE REPLACED. WHILE DRIVING THE CAR, A MESSAGE COMES UP THAT STATES SERVICE SHIFTER AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. DASH DISPLAY WILL NOT GO BACK TO NORMAL UNTIL THE VEHICLE IS TURNED OFF AND THE SYSTEM RESETS. THE PROBLEM IS SPORADIC AND HAPPENS RANDOMLY BUT STARTED OCCURING MORE FREQUENTLY AFTER JEEP DID A SOFTWARE PATCH RELATED TO ANOTHER REBATE IN THE LAST 60 DAYS. VEHICLE IS LESS THAN 5 YEARS OLD AND I WAS TOLD BY DEALERSHIP THAT THEY'VE SEEN THIS BEFORE AND CLASSIFIED IT AS AN ELECTRICAL ISSUES. IT WASN'T COVERED UNDER WARRANTY DESPITE IT BEING A FAILURE OF THE ELECTRICAL SYSTEM AND THAT THERE IS NO WAY THAT I COULD HAVE ACTUALLY DAMAGED THIS PART.
Electrical system, Nov 13, 2019
TRANSMISSION SHIFT INDICATOR LIGHTS WILL COME ON (ALL OF THEM) RANDOMLY, AND WILL GO OFF AFTER STOPPING AND RESTARTING THE ENGINE. THIS IS DIFFICULT TO DO WHEN TRAVELING ON AN INTERSTATE HIGHWAY
Electrical system, Other or unspecified, Engine, Oct 31, 2019
MY CAR STARTS AND WILL DRIVE THEN RANDOMLY TURN OFF WHILE I'M SLOWING DOWN OR WAITING TO TURN. IT SHUTS OFF THE ENGINE AND BATTERY LIGHT COME ON. I WAIT A FEW SECONDS AND IT STARTS RIGHT BACK UP. IT DOES IT AT LEAST ONCE A DAY BUT WHEN I TAKE IT TO THE AUTO SHOP THEY CAN'T IDENTIFY ANY CODES OR ANYTHING THAT'S WRONG.
Electrical system, Air bags, Oct 29, 2019
2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARD TO SERVICE AIRBAG SYSTEM WARNING LIGHT COMING ON; CAUSED BY UNDERSEATS JAMMED WIRES. *AS THE CONSUMER STATED THE VEHICLE NEEDED A NEW WIRING HARNESS. THE DEALER STATED THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED.*JS
Electrical system, Vehicle speed control, Service brakes, Oct 28, 2019
WAS DRIVING HOME LAST SATURDAY NIGHT. 10-26-19, ALL OF THE SUDDEN ANTILOCK LIGHT WARNING APPEARED, PARKING BRAKE WARNING, 4X4 SYSTEM. TRACTION CONTROL, AND SERVICE TRANSMISSION WARNING. I PULLED OVER, SHUT VEHICLE OFF, ONCE RESTARTED IT WAS ALL OFF, THEN I DROVE ABOUT 10 MILES UP.THE ROAD. IT CAME ON AGAIN ALL LIGHTS AND WARNINGS, WHEN YOUR DRIVING BETWEEN 40-55 MPH, IT SEEMS TO ACCELERATE AND THEN DECELERATE. AS IF SOMEONE WAS GIVING IT GAS AND THEN LETTING OFF OF THE PEDAL, IS HOW I CAN DESCRIBE IT. I STARTED IT ON TODAY 10-28-19, IT'S STILL DRIVING THE SAME WAY WITH ALL WARNING LIGHTS ON. CODE READER DOESN'T SHOW ANYTHING WRONG WITH IT. VEHICLE HAS 61,640 MILES ON IT. 2.4L, 9 SPEED TRANSMISSION.
Electrical system, Electronic stability control (ESC), Engine, Oct 28, 2019
MY CAR STARTS TO STALL, SLOW DOWN THEN JERKS AND DOESN'T MOVE AFTERWARDS. THEN A MESSAGE COMES UP SAYING 'SHIFT TO P, THEN DESIRED GEAR' AND I HAVE TO SHUT THE CAR OFF ABOUT 4 TIMES BEFORE BEING ABLE TO DRIVE IT AGAIN. THIS IS WHILE I WAS DRIVING HEADING TO WORK, WHILE AT A GREEN LIGHT.
Electrical system, Other or unspecified, Engine, Oct 25, 2019
EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.
Electrical system, Other or unspecified, Oct 20, 2019
AS I WAS DRIVING HOME THE SERVICE SHIFTER MESSAGE CAME ON AFTER I BACKED OUT OF THE PARKING SPOT AND SHIFTED INTO DRIVE. MY DISPLAY AND WOULD NOT CLEAR. AFTER LOOKING ONLINE I FOUND THAT THERE IS A WHOLE GROUP OF JEEP OWNERS THAT HAVE THIS SAME ISSUE. THEY DISCUSSION CAN BE FOUND AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THE AUTOMOBILE FOR THIS YET CONSIDERING AN EXTRAORDINARY AMOUNT OF PEOPLE HAVE THIS ISSUE. DEFINITELY NEEDS TO BE LOOKED INTO. I HAVE ONLY OWNED THE CAR FOR LESS THAN 48 HOURS AND AM QUESTIONING RETURNING IT TO THE LOT AFTER A MECHANIC TAKES A LOOK INTO IT.
Electrical system, Other or unspecified, Oct 9, 2019
BACKING OUT OF MY GARAGE ON SEPTEMBER 9 AS WELL AS SITTING IN MY DRIVEWAY 3 OTHER TIMES, MY SERVICE SHIFTER LIGHT CAME ON. READING ONLINE WHAT THIS MEANT, I FOUND A WEBSITE WITH NUMEROUS OTHER JEEP CUSTOMERS WHO HAVE THIS PROBLEM (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). MY CAR COULD STOP WORKING ANY DAY, THE DEALERSHIP IS UNSURE. I AM WONDERING WHY A RECALL HAS NOT BEEN DONE ON THIS PROBLEM WITH AS MANY JEEPS THAT HAVE BEEN EFFECTED BY IT.
Electrical system, Service brakes, Oct 7, 2019
THE ELECTRIC PARKING BRAKE SET ITSELF AND WOULD NOT DISENGAGE, REQUIRING TOW. THE DEALERSHIP TOLD MEI NEED TO PAY FOR A SOFTWARE UPDATE TO FIX THE PROBLEM, HOWEVER I DISCOVERED ON MY OWN A SERVICE BULLETIN DESCRIBING THE EXACT PROBLEM #08-060-16 THE VEHICLE WAS PARKED, BUT COULD NOT BE OPERATED. MY OPINION, EITHER THE DEALERSHIP IS INCOMPETENT, OR PURPOSEFULLY DECEITFUL. PAY FOR A SOFTWARE UPDATE. I ASKED, HE COULDN'T ANSWER... HOW DID I BREAK THE SOFTWARE??? IT IS NOT SOFTWARE, THE BULLETIN SAYS IT ALL.
Electrical system, Other or unspecified, Oct 4, 2019
'SERVICE SHIFTER' INTERMITTENTLY COMES ON. ALL LIGHTS ARE LIT UP AT SHIFTER P,R,N,D AND STAY ON. WHEN VEHICLE IS TURNED OFF AND ON AGAIN, IT SEEMS TO BE FINE. COMES ON AT LEAST ONCE WITHIN 10 STARTS. READING FORUMS AND DEALERSHIP DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. OF COURSE THEY WANT TO SEE IS WHEN ISSUE IS OCCURRING, NOT AN EASY TASK. EVEN WHEN ISSUE IS OCCURRING I WAS ABLE TO DRIVE. CONCERNED AS TO WHAT AND WHY THIS PROBLEM IS OCCURRING. COULD IT BECOME A SAFETY ISSUE?
Power train, Electrical system, Engine, Sep 28, 2019
BOUGHT THE CAR ABOUT 6 MONTHS AGO STARTED HAVING ISSUES WITH TRANSMISSION SHIFTING AND TOOK IT IN AND THEY TOLD ME ALL IT NEEDED WAS A SOFTWARE UPDATE AND STILL TO THIS DAY I HAVE EVEN MORE ISSUES CAR DON'T START AT TIME AND THEN WHEN IT DOES CHECK ENGINE LIGHT TURNS ON AND WHEN I TRY TO PUT IT ON DRIVE I BIG A BIG CLUB I NOISE AND YOU CAN REALLY FEEL THE CAR SHAKE FROM THE SHIFT AND AND SAYS SERVICE TRANSMISSION AND THEN ALL OF A SUDDEN ALL THE SERVICE LIGHT COME OF BY FAR THE WORSE CAR I HAVE EVER BOUGHT!! AND TELL THIS DAY I STILL HAVE THOSE ISSUES
Electrical system, Service brakes, Sep 28, 2019
EMERGENCY PARKING BRAKE (EPB) WILL NOT RELEASE. ENOUGH COMPLAINTS THAT JEEP ISSUED A TSB ON IT. ALTHOUGH IT HAPPENED TO US WHEN VEHICLE WAS PARKED, IT COULD HAVE BEEN APPLIED WHEN VEHICLE WAS MOVING. NOTICED AFTER WE WENT TO MOVE VEHICLE AFTER PARKED. DISPLAY SHOWS "SERVICE EMERGENCY BRAKE". LOTS OF OTHER COMPLAINTS ON SAME ISSUE IN YOUR DATABASE AND IN JEEP USER GROUPS. . PLEASE DO THE RIGHT THING AND GET A RECALL ISSUED, CAR TOWED ON A FLAT BED TO DAYTONA JEEP. LEFT SKID MARKS LEFT IN PARKING LOT AT EMBRY RIDDLE UNIVERSITY. - REAR WHEELS LOCKED AND WOULD NOT BUDGE ONE INCH. BAD TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE NEAR REAR TIRE IN REAR HATCH AREA. COMPLAINT ALSO FILED WITH JEEP. CASE 64649523. NOT SAFE AND EXPENSIVE TO REPAIR IF NO RECALL. SERIOUS ISSUE.
Electrical system, Sep 24, 2019
HAD DEALER PERFORM CHRYSLER RECALL V69 REPROGRAM TRANSMISSION CONTROL MODULE ON 9/19/19. WENT TO START VEHICLE NEXT MORNING FOR WORK AND THE SHIFTER LIGHTS ARE ALL LIT AND DASH SHOWS SERVICE SHIFTER. DEALER SERVICE IS ADAMANT THAT THE TWO ARE UNRELATED. DROPPED OFF ON MONDAY MORNING, WITH NO CALL UNTIL 30 MIN BEFORE SERVICE CLOSES. HAD TO RETURN CALL NEXT DAY TO FIND OUT THE PART NEEDS TO BE ORDERED AND MAY TAKE 3-4 DAYS. EXTENDED WARRANTY WILL NOT COVER. DEALER IS CHARGING ME FULL PRICE ON PARTS AND LABOR. THIS IS MY THIRD QUESTIONABLE REPAIR ON THIS VEHICLE UNDER 80,000 MILES.
Electrical system, Service brakes, Sep 23, 2019
EMERGENCY PARKING BRAKE (EPB) LOCKS UP. CAN NOT RELEASE. JEEP TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE BY SPARE TIRE CAUSES THIS ISSUE. THIS COULD HAVE HAPPENED WHEN DRIVING (IT DID NOT). CANT RELEASE BRAKE. CANT MOVE CAR. BRAKE IS ELECTRIC AND RELEASES UPON GEAR SHIFT MOVEMENT TSB REPORTED THAT CONNECTOR AND MODULE GETS CORRODED FROM WATER THAT ENTERS FROM A BAD SEAL. THE SHORTED OUT MODULE / CONNECTOR COULD HAVE CAUSE BRAKE LOCKUP AT HIGH MPH