2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: engine
523 reports, newest first. Show all
Vehicle speed control, Engine, Oct 3, 2018
ON SEVERAL OCCASIONS, THIS CAR HAS JUST STOPPED WHILE IN MOTION. DASHBOARD LIGHTS LIGHT UP, GET TRANSMISSION WARNING. HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS TO BE TOLD THAT IT NEEDED AN UPDATE ON THE COMPUTER. IT IS VERY SCARY TO BE DRIVING A CAR AND NOT KNOW WHEN OR IF IT WILL SHUT OFF, AND THAT AN "UPDATE" WOULD CAUSE SUCH AN INCIDENT. I HAVE HAD TROUBLE WITH THIS CAR SINCE THE DAY WE PURCHASED IT. I HAVE REACHED OUT TO JEEP AND THEY JUST SAID TO TAKE IT BACK TO THE SHOP SO THEY COULD RUN TESTS ON IT, THIS WAS AFTER IT HAD BEEN IN THE SHOP FOR 3 WEEKS. IT SEEMS LIKE MANY OTHERS ARE HAVING THE SAME ISSUE WITH THE SAME MODEL CAR. SOMEONE IS GOING TO GET KILLED IF SOMETHING ISN'T DONE WITH THESE ISSUES. THERE SHOULD HAVE BEEN A RECALL IN THIS FAULTY VEHICLE. I AM POSTING THAT THIS NEW OCCURANCE HAPPENED TODAY, BUT IT HAS HAPPENED ON SEVERAL OTHER OCCASIONS.
Power train, Engine, Fuel/propulsion system, Oct 2, 2018
9-SPEED AUTO TRANSMISSION WHICH MINE HAS ROUGH, DELAYED OR SUDDEN SHIFTING OR FAILURE TO SHIFT CONDITIONS WITH GRINDING OR OTHER LOUD NOISE DURING SHIFTING ' HARSH ENGAGEMENT OF GEARS; SUDDEN OR HARSH ACCELERATION/DECELERATION; SUDDEN LOSS OF POWER; PREMATURE TRANSMISSION WEAR OR FAILURE.
Power train, Other or unspecified, Engine, Sep 21, 2018
WHEN THE VEHICLE WAS IN MOTION, I WAS ON A CITY STREET, THE VEHICLE RANDOMLY STALLED WHILE DRIVING 10MPH. THE DASH SCREEN STATED, "PLACE IN 'P' THEN SELECT GEAR." I THEN PLACED THE CAR IN PARK AND TRIED TURNING THE IGNITION BUT IT DID NOT START. I HAD TO GET A STRANGER TO JUMP START MY CAR AND EVENTUALLY THE CAR STARTED. THIS HAPPENED A FEW MONTHS AGO AND SINCE THEN THIS HAS HAPPENED TWICE. THE SECOND TIME THIS HAPPENED, VEHICLE WAS IN MOTION WHILE PULLING INTO A GAS STATION ON A CITY STREET AND IT RANDOMLY STALLED. I TURNED THE IGNITION AND IT STARTED UP. THIS IS EXTREMELY DANGEROUS AND THANKFULLY ON BOTH OCCASIONS THERE HAS BEEN NO CAR DRIVING BEHIND ME.
Power train, Engine, Aug 28, 2018
CAR STARTED TO LOOSE POWER WHILE DRIVING DOWN THE INTERSTATE, ACTED LIKE IT WAS GOING TO STALL, GIVING MORE GAS ONLY MADE THE PROBLEM WORSE. WAS NOT ABLE TO GO OVER 45 MPH UNLESS GOING DOWN HILL. HAD THE SAME PROBLEM 6 MONTHS AGO AND WAS COVERED BY WARRANTY. TOOK CAR TO THE DEALERSHIP AND THIS TIME ITS NOT UNDER WARRANTY.
Engine, Aug 27, 2018
SERVICE TRANSMISSION AND WILL NOT SHIFT GEARS, SERVICE PARK BRAKE.
Electrical system, Vehicle speed control, Engine, Aug 22, 2018
I BOUGHT MY JEEP CHEROKEE 2014 AWD WITH 60K MILES ON IT. WITHIN IN 6 MONTHS, MY DASHBOARD SAID SERVICE TRANSMISSION AND IT WAS UNDRIVEABLE. THE DEALERSHIP SAID IT WAS SOFTWARE ISSUE AND FIXED IT. NOT EVEN A YEAR LATER AND I HAD THE SAME ISSUE AGAIN AND IT IS NOW GETTING A NEW TRANSMISSION. OFTEN WHEN DRIVING, IT REVS VERY HIGH AND GOES NOWHERE, OR IF I'M CRUISING A PARKING LOT, ITS REVVING VERY HIGH AND WILL JERK INTO ANOTHER GEAR. NOT ONLY THAT, BUT I'VE HAD KNOW DRIVE SHAFT BEARING ANDS A NEW RADIO PUT IT. THE BIG ISSUE IS THE TRANSMISSION AND THE REPEATED TOWS, MISSING WORK, LATE TO WORK, ENGINE SHAKING, GRINDING, AND NOW BEING REPLACED. I'VE OWNED IT MY OWN FOR 1.5 YEARS, AM ALREADY AT THIS POINT. DEALERSHIP WON'T REPLACE IT, JUST TOLD ME I HAVE IT COVERED UNDER WARRANTLY AND OH WELL. THESE ISSUES HAVE HAPPENED WHEN STARTING MY CAR IN THE MORNING TO LEAVE MY DRIVEWAY, WON'T SHIFT INTO GEAR. DRIVING ON THE HIGHWAY ATTEMPTING TO SWITCH LANES AND HAVE NO ACCELERATION SO I SLAM ON THE BRAKES BEFORE I GET INTO AN ACCIDENT BECAUSE I KNOW IF IT DOESN'T TAKE OFF, ITS NOT GOING TO UNTIL I LEAST EXPECT IT.
Power train, Engine, Aug 18, 2018
THE CAR JERKS WHILE DRIVING ON THE HIGHWAY/LOCAL ROADS AND I HAVE REPORTED THIS MATTER TO THE CHRYSLER SERVICE CENTER WHERE I TAKE IT FOR MAINTENANCE AND HAVE NOT BEEN ABLE TO GET ANY APPOINTMENTS. THIS PROBLEM HAS BEEN ONGOING SINCE DECEMBER 2017 AND I REPORTED IT JANUARY 2018 WHEN I GOT IT SERVICED AT SMITHHAVEN CHRYSLER. I CALLED IN APRIL 2018 FOR APPOINTMENT AND WAS INFORMED THERE NOTHING UNTIL THE END OF MAY BUT I WAS LEAVING THE COUNTRY. CALLED AGAIN IN JUNE WHEN I RETURNED TO THE STATES AND WAS TOLD THERE WAS NOTHING UNTIL AUGUST 27, I EXPLAINED TO THE SECRETARY THE PROBLEM WITH THE CAR AND SHE SAID "SORRY, THERE'S NOTHING I CAN DO FOR YOU". SHE ALSO SAID THAT IF I DROPPED THE CAR OFF, I WOULDN'T GET THE CAR BACK FOR 2 WEEKS. I HAVE ALSO HAD A SOFTWARE UPDATE DONE AND THAT HELPED FOR ABOUT A MONTH.
Electrical system, Other or unspecified, Engine, Aug 12, 2018
I FIRST EXPERIENCED WHAT FELT LIKE MY TRANSMISSION WASN'T SHIFTING PROPERLY RIGHT AWAY. I NOTICED IT IN LOWER GEARS. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID EVERYTHING WAS FINE. I THEN STARTED TO EXPERIENCE MY ENGINE RANDOMLY STALLING. I WOULD BE GOING SLOW AND I WAS USUALLY TAKING A RIGHT TURN. I WENT TO TURN ON MY CAR AND IT SAID ENGINE FAILURE. I CALLED THE DEALERSHIP AND THEY SAID TO TOW IT TO THEM. I RECEIVED A CALL THAT THE REASON MY CAR AHUT OFF WAS BECAUSE THERE WASN'T ANY OIL. I HAVE ALL MY RECORDS AND MY OIL HAD BEEN CHANGED AT A DEALERSHIP LESS THAN TWO WEEKS PRIOR. SO THEY PUT OIL IN IT AND SAID I WAS FINE. WITHIN A WEEK MY CAR DIED TURNING RIGHT ON RAIL ROAD TRACKS IN AN INSTERSECTION. WE HAD TO HAVE A POLICE OFFICER COME AND PUSH US OFF THE TRACKS AND WAIT FOR US TO GET TOWED. THE DEALERSHIP TOLD MY THERE WAS A HARNESS THAT NEEDED TO BE REPLACED AND IT WOULD COST $700! THEY SAID THAT HE HARNESS WAS UNDER MY HOOD WHEN I DID RESEARCH IT WAS DISCOVERED THAT IT WAS IN MY TRUNK. THEY SAID IT NEEDED TO BE REPLACED DUE TO WATER DAMAGE. IN MY TRUNK? I DID RESEARCH AND FOUND THIS HARNESS WAS A COMMON ISSUE BUT IT DIDN'T HAVE ANYTHING TO DO WITH THE ISSUES I WAS HAVING. NOW IT IS A YEAR LATER AND WE ARE HAVING THE SAME ISSUE. MY SERVICE LIGHTS WILL TURN ON RANDOMLY. MY ENGINE STALLED ON THE HIGHWAY GOING 70 MPH. I AM AT A LOSS WHAT TO DO. MY TWO YEAR OLD HAS BEEN IN THE CAR WITH ME WHEN THIS HAPPENS AND I JUST WANT TO KNOW MY CAR IS SAFE TO DRIVE.
Power train, Engine, Jul 27, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 56 MPH, THE VEHICLE STALLED AND A MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (LITHIA DODGE RAM FIAT OF LAS CRUCES, 860 N TELSHOR BLVD, LAS CRUCES, NM 88011, (575)-888-3588) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE RESULTS OF THE DIAGNOSTIC TEST WERE UNKNOWN. THE FAILURE MILEAGE WAS 20,000.
Power train, Electrical system, Engine, Jul 26, 2018
VEHICLE WILL RANDOMLY SHUT OFF WHILE IN MOTION. THIS HAPPENED TODAY 7/26/18 AND 2 OTHER TIMES THIS PAST MONTH. NO CHECK ENGINE LIGHTS OR OTHER WARNINGS. AFTER SHUTTING OFF NOTHING ON THE VEHICLE WORKS NOT EVEN HAZARD LAMPS.
Power train, Vehicle speed control, Engine, Jun 28, 2018
MY JEEP IN CURRENTLY BEING SERVICED FOR THE THIRD TIME, SAME PROBLEM. MY JEEP WILL STOP ON THE HIGHWAY, AT HIGHWAY SPEEDS, TRANSMISSION GOES TO NEUTRAL, ENGINE IDLES. YOU STOP THE CAR, SHIFT TO PARK AND TURN THE ENGINE OFF, THEN YOU CAN START IT UP, ALL THE DASH BOARD LIGHTS ARE LIT AND WHEN YOU SHIFT TO DRIVE IT BANGS. THIS SAME SCENARIO HAS HAPPENED OVER 20 TIMES.
Electrical system, Engine, Jun 23, 2018
WHILE DRIVING MY 2014 JEEP CHEROKEE JUST SHUT DOWN. AFTER JUMPING THE BATTERY AS SOON AS WE TOOK THE CABLES OFF THE CAR SHUT OFF AGAIN. MY VEHICLE WAS IN MOTION ON A CITY STREET
Other or unspecified, Engine, May 25, 2018
WHEN SLOWING DOWN NOT COMING TO A FULL STOP THEN ACCELERATING MY CAR DOES NOT WANT TO MOVE. THERE IS AN EXTREME HESITATION, AND THEN BOOM ~ THE CAR JERKS AND FINALLY GOES. THIS HAS BEEN HAPPENING FOR YEARS NOW. I HAVE HAD ALL THE SOFTWARE UPDATES ~ IT IS NO BETTER.
Engine, May 25, 2018
ENGINE CODE P0520. MY REPAIR SHOP SAID THIS IS A VERY COMMON 2014 JEEP ISSUE. MY SENSOR SAYS THERE IS NO OIL PRESSURE, HOWEVER, MY CARS OIL PRESSURE IS FINE. CAR DRIVES FINE OTHER THAN THE ENGINE LIGHT ON.
Engine, Apr 27, 2018
THE VEHICLE JUST STOPS WITH NO WARNING WHILE I AM DRIVING! THE FIRST TIME WAS ON THE NJ TURNPIKE DOING 70 MPH IN THE LEFT LANE. STARTED IT BACK UP AND IT DID THE SAME THING ABOUT 30 MINUTES LATER. TOOK IT TO JEEP SERVICE AND THEY SAID IT WAS A LOOSE WIRE. SEEMED OK FOR A FEW MONTHS AND THEN IT HAPPENED AGAIN. JEEP REPLACED THE TRANSMISSION MODULE. DROVE IT ANOTHER FEW MONTHS - HAPPENED AGAIN AND THIS TIME THEY REPLACED THE COMPUTER SYSTEM. THIS IS A VERY DANGEROUS PROBLEM AND I WAS PETRIFIED TO DRIVE THE VEHICLE. WHEN I COMPLAINED TO CHRYSLER, ALL THEY COULD DO WAS OFFER ME A CDI CODE WHICH IS A TINY DISCOUNT ON A NEW CHRYSLER VEHICLE. I FINALLY JUST TRADED THE CAR IN AND PURCHASED ANOTHER VEHICLE BUT I LOST A LOT OF MONEY IN DOING SO. THIS SITUATION IS VERY DANGEROUS AND I COULD HAVE BEEN KILLED IN THIS VEHICLE. LET ME REPEAT, THIS HAS HAPPENED 4 TIMES SO BELOW, WHEN YOU ASK "WHEN DID THIS HAPPEN" - I AM USING THE DATE OF THE LAST INCIDENT.
Power train, Engine, Apr 11, 2018, crash
WHEN PARKING MY CAR AND DRIVING INTO THE SPACE SUDDENLY I HAD AN ENGINE SURGE. IT HAPPENED SO SUDDENLY. I TRIED TO PARK IT YET AGAIN AND THE SAME THING HAPPENED. THIS TIME I RECEIVED DAMAGE TO MY VEHICLE WHEN IT WAS STOPPED BY A LARGE LIGHT POLE. I CALLED TRIPLE A AND HAD IT BROUGHT TO THE DEALERSHIP. THEY PUT NEW BRAKES ON THE CAR. I FELT SECURE . THE THIRD TIME I WAS SLOWING DOWN DUE TO VEHICLES IN FRONT OF ME. SUDDENLY THE CAR SURGED AGAIN. I PULLED OUT OF MY LANE QUICKLY SO I WOULD NOT HIT THE CARS IN FRONT OF ME. NOW I WAS IN THE ONCOMING LANE. I SAW A CAR HORIZONTAL TO MY CAR. BRAKES DID NOTHING TO STOP ME. I HIT HER CAR. IT HAPPENED SO FAST. LUCKILY, THE PASSENGER WAS SHAKEN UP AND TAKEN TO THE HOSPITAL. THIS HAPPENED ON A CITY ST. THE VEHICLE WAS IN THE PROCESS OF TURNING INTO THE LIBRARY WHEN THE ACCIDENT HAPPENED.
Engine, Mar 30, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF WYLER AUTOMOTIVE FAMILY (401 MILFORD PKWY A, MILFORD, OH 45150) WHERE IT WAS DIAGNOSED THAT THE OIL SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Fuel/propulsion system, Mar 29, 2018
AFTER FILLING UP VEHICLE WITH GAS (2 SEPARATE OCCURRENCES), THE VEHICLE WILL CUT-OFF WHILE DRIVING FOR 1-2 BLOCKS. A PROMPT ON THE DASHBOARD WOULD STATE "PLACE GEAR INTO PARK" AND A RESTART OF VEHICLE WOULD BE NECESSARY. FIRST OCCURRENCE HAPPEN IN 2/19/2018 AND 3/28/2018. WHEN FIRST OCCURRENCE HAPPENED, THE VEHICLE WAS DROPPED OFF AT DEALERSHIP AND WAS INSTRUCTED BY SERVICE DEPARTMENT THE VEHICLE NEEDED TO BE "FLASHED OR REPROGRAMMED" TO RESOLVE ISSUE. SINCE THEN, THE SECOND OCCURRENCE HAPPENED RECENTLY 3/28/2018 AND IT NEEDED TO BE TOWED TO DEALERSHIP FOR ANOTHER INSPECTION/DIAGNOSTIC. IT WAS THEN MENTIONED BY SERVICE DEPARTMENT, THE REASON FOR CUT-OFF ISSUE. THE VEHICLE WAS LOW ON OIL (1 QUART LESS). MAJOR CONCERN WITH VEHICLE NOT BEING TRUSTED WORTHY WHILE DRIVING AND POSSIBLE ACCIDENT MAY HAPPEN BECAUSE OF ISSUE. ALSO BEING TOLD 2 DIFFERENT REASONS WHY ISSUE HAPPENED.
Engine, Mar 7, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH AND APPROACHING A RED LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT SHIFTED INTO PARK AND ATTEMPTED TO RESTART THE VEHICLE. AFTER FIVE TIMES, THE VEHICLE RESTARTED AND THEN STALLED AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE OIL WAS LOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WAS CONSUMING A LOT MORE OIL THAN NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Power train, Engine, Feb 22, 2018
2-18-18 IN THE MORNING BACKING OUT OF DRIVEWAY ENGINE CUT OFFF. 2) 9-12-17 IN THE DAYTIME ON A LOCAL TOWN RD. MAKING A LEFT TURN ENGINE CUT OFF. 5-16-17 DAYTIME STOPPED AT A RED LIGHT ON ROUTE 17 HWY ENGINE CUT OFF. 6-16-15 DAYTIME GOING 20 MILES AN HOUR ENGINE CUT OFF IN THE MIDDLE OF THE ROAD LOCAL TOWN ROAD. THIS IS HAPPENING BECAUSE THE OIL LEVEL IS BELOW A CERTAIN LEVEL,HOWEVER THE OIL IS NOT AT A LOW OIL LEVEL ACCORDING TO THE DIPSTICK. DEALERSHIP SAID WE HAVE TO CHECK THE OIL LEVEL EVERY TIME WE DRIVE OUR VEHICLE. HAVING MANY PROBLEMS WITH ENGINE/TRANSMISSION STILL UNDER WARRANTY BUT I AM NOT GETTING ANY HELP I WAS TOLD THERE IS NOTHING THAT THEY CAN DO TO HELP ME.
Power train, Vehicle speed control, Engine, Feb 20, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS IN JULY OF 2017, THE VEHICLE STALLED AND THE SERVICE TRANSMISSION AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND THE VEHICLE STALLED. THE SERVICE TRANSMISSION AND CHECK ENGINE INDICATORS ILLUMINATED AGAIN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,729. *TT *TR
Power train, Service brakes, Engine, Feb 19, 2018
WHILE DRIVING ABOUT 60 MPH THE CAR LOST ALL ACCELERATION AND SLOWED VERY QUICKLY, THE ENGINE LIGHT CAME ON AND THE ASSIST EMERGENCY BRAKE LIGHT CAME ON ( I THINK THAT WAS WHAT IT SAID. AS I PULLED TO THE ROAD SIDE THERE WAS LITTLE NO RPMS . I SHUT THE CAR OFF AND WAITED , RESTARTED AND STILL NO RPMS. I DISCONNECTED THE BATTERY AFTER GOOGLING THE PROBLEM AND RESTARTED AND LIGHTS WHERE ALL GONE . THIS WAS GREAT FOR ABOUT 4 DAYS AND MAYBE 300 MILES AND AGAIN IT HAPPENED . THIS TIME I HAD MY CADE READER AND RECEIVED A P1DCD CODE, I DID NOT CLEAR CODE BUT SHUT ENGINE DOWN AND RESTARTED. THE CAR RAN WITH RPMS OK BUT WAS A BIT SLUGGISH . I CALLED DEALER WHEN I GOT HOME AND THEY SAID I WOULD HAVE TO PAY FOR THEM TO DO A DIOGNOSTIC TEST TO FIGURE WHAT THE PROBLEM IS. I DRIVE MY KIDS IN THE MORNINGS AND FEEL THIS COULD LEAD TO A SERIOUS ACCIDENT . I DONT FEEL SAFE DRIVING IT MYSELF LET ALONE MY CHILDREN WITH ME.
Engine, Feb 12, 2018
BOUGHT THE CAR WITH 31000 MILES ON IT, AT 40000 OIL COOLER STARTED LEAKING LIKE A SIEVE!!!! DEALER SAYS IT'S NOT A COVERED REPAIR! THIS APPEARS TO BE A MAJOR PROBLEM WITH JEEPS.
Other or unspecified, Engine, Feb 10, 2018
I WAS CLEANING MY DRIVEWAY AND NOTICED A HUGE PUDDLE OF OIL UNDERNEATH MY 2014 JEEP CHEROKEE. UPON FURTHER INSPECTION I NOTICED A SUBSTANTIAL AMOUNT OF OIL PUDDLED UP AROUND THE OIL COOLER ASSEMBLY. OIL IS SPLASHING ALL OVER MY ENGINE COMPARTMENT INCLUDING THE EXHAUST. I'M CONCERNED OF A FIRE STARTING SO I'LL HAVE TO REPAIR IT RIGHT AWAY. THE COMPLAIN IS SIMPLY THIS: THE VEHICLE IS BARELY 4 YEARS OLD AND HAS A MAJOR PROBLEM SUCH AS THIS. IT COULD BE A VERY BIG SAFETY RISK AND HAVE READ UP AS IT SEEMS TO BE CONFINED TO THE YEAR 2014 OF SIMILAR ENGINE SIZE OR TYPE SUCH AS 3.2 OR 3.6 L V 6 ENGINES.
Engine, Jan 24, 2018
AFTER HAVING THE OIL CHANGED ON MY 2014 JEEP CHEROKEE A LEAK DEVELOPED. WHEN I TOOK IT TO THE A MECHANIC THE OIL FILTER HOUSING WAS FOUND TO BE BROKEN. I SPOKE WITH THE SHOP WHO CHANGED THE OIL, THEY STATE THEY USE A SPECIAL TOOL THAT DOES NOT ALLOW THE CAP TO BE TORQUED DOWN TO TIGHTLY AS THE OIL FILTER HOUSING BREAKAGE IS A KNOWN ISSUE WITH JEEP, DODGE, AND CHRYSLER PRODUCTS.