2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: engine
523 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, Nov 18, 2020
IN OCTOBER OF 2020 WHILE DRIVING ON THE HIGHWAY MY JEEP SHUT OFF AND LOST ALL MOTIVE AND ELECTRIC POWER. THE STEERING WHEEL LOCKED UP AND THE BRAKES APPLIED THEMSELVES. MY WIFE WAS DRIVING, DOING ABOUT 40-45MPH. A MESSAGE CAME UP THAT SAID PUT VEHICLE IN PARK AND TURN OFF. AFTER DOING SO MY WIFE WAS ABLE TO TURN THE VEHICLE BACK ON AND GET HOME SAFELY. WE TOOK OUR JEEP INTO TO BE LOOKED AT BY THE DEALERSHIP. THEY SAID THEY FOUND A CODE FOR LOW VOLTAGE BUT THE BATTERY WAS GOOD, JUST LOOSE CONNECTIONS. . NO OTHER CODES WERE PRESENT. THEY ALSO STATED THAT THEY FOUND LOOSE GROHND CABLES TO THE CHASSIS AND PCM, BOTH WERE TIGHTENED. ON 11/18/2020 AFTER FILLING MY GAS TANK, I TURNED ON TO THE FRONTAGE ROAD AND MY JEE AGAIN LOST ALL POWER. GAVE ME A MESSAGE THAT VEHICLE MUST BE STOPPED BEFORE SHIFTING GEARS.
Power train, Engine, Nov 1, 2020
JEEP CHEROKEE 4X4 LIMITED (LESS THAN 61,000 MILES) WILL HAVE TRANSFER OF POWER BETWEEN FRONT WHEELS (4X4 NOT ENGAGED) AND DELAY OF POWER TRANSFER. FROM A COMPLETE STOP, POWER TRANSFERRED FROM LEFT TO RIGHT FRONT WHEEL MULTIPLE TIMES CAUSING THE VEHICLES TO SWERVE BACK AND FORTH. AFTERWARDS, A CONTINUOUS AUDIBLE GRINDING AND POPPING SOUND-MOST NOTABLE WHEN THE WHEELS ARE TURNED.
Power train, Engine, Fuel/propulsion system, Oct 30, 2020
AFTER FILLING UP MY CAR EVERYTIME IT SHUTS OFF IN THE MIDDLE OF THE ROAD AND SWITCHES TO NEUTRAL. RPM SHOOTS UP RANDOMLY AND SHUTS OFF
Fuel system, Gasoline, Engine, Oct 28, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS MAKING A LEFT TURN, THE VEHICLE STALLED WITH THE SHIFT TO DRIVE WARNING AND LOW BATTERY LIGHTS ILLUMINATED. THE DRIVER COASTED INTO A PARKING SPACE WHERE THE PUSH TO START BUTTON WAS DEPRESSED SEVERAL TIMES TO TURN THE VEHICLE OFF AND ON. THE VEHICLE WAS RESTARTED AND DRIVEN TO POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602) WHERE THE FAILURE WAS DIAGNOSED AS A DEFECTIVE FUEL PUMP. THE FUEL PUMP AND CANISTER WERE REPLACED. THE CONTACT STATED THAT THE FUEL PUMP AND CANISTER WERE REPLACED BY THE PREVIOUS OWNER IN 2019. THE CONTACT STATED THAT PREVIOUSLY WHEN THE VEHICLE WAS FILLED WITH FUEL, THE VEHICLE STALLED. THE CONTACT STATED THAT HIS DAUGHTER PARKED AND LEFT THE VEHICLE RUNNING TO BURN FUEL TO DRIVE THE VEHICLE WITHOUT ISSUES. THE CONTACT STATED THAT THE FUEL TANK NEEDED TO BE AT A HALF OR TANK TO PREVENT THE VEHICLE FROM STALLING. THE CONTACT REFERENCED MANUFACTURER TSB: S1814000002 AS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Engine, Oct 27, 2020
WHEN DRIVING THE JEEP IT FEELS SLUGGISH AND APPEARS TO TRYING TO FIND A GEAR TO SHIFT TO. IT CLUNKS WHEN PULLING AWAY FROM A STOP. SOMETIMES THE TRANSMISSION TAKES A LONG TIME TO SHIFT AND THE RPMS GO TO ABOUT 3800 TO 4000 BEFORE IT WILL SHIFT. THIS HAS BEEN AN ONGOING ISSUE WITH THIS MODEL AND YEAR JEEP. HOW IS IT THAT THE GOVERNMENT ALLOWS AUTO COMPANIES TO GET AWAY WITH THIS. I DO NOT HAVE THE MONEY TO HAVE THIS FIXED WHEN IT IS A MANUFACTURES PROBLEM. I AM SEEING MORE THAN ENOUGH COMPLAINTS TO WARRANT A RECALL OR TSB.
Power train, Engine, Oct 20, 2020
ACCELERATING LAG WHEN YOU MAKE A TURN, IT ALSO HESITATES WHEN YOU ACCELERATE. IT'S JERKING WHILE ACCELERATING AND IT COULD BE DANGEROUS IN THE ROAD.
Power train, Engine, Oct 16, 2020
THE VEHICLE SHIFTED INTO NEUTRAL AS WE ENTERED INTO AN INTERSECTION. HAS OCCURRED MORE THAN ONCE. THE VEHICLE HAD BEEN CHECKED FOR THE PAST RECALL SOME TIME AGO. THE DEALERSHIP TELLS US ITS A SENSOR THAT IS FAILING. STILL WAITING ON PARTS.
Power train, Engine, Sep 30, 2020
EVERYTHING THAT THE INTERNET SAYS ABOUT THE 2014 JEEP CHEROKEE TIGERSHARK ENGINE AND THE 9 SPEED TRANSMISSION IS HAPPENING AND HAS BEEN SINCE 2017. IT HAS BEEN TO THE DEALERSHIP AT LEAST 4 TIMES INVOLVING THE SAME THING. ENGINE STALLS ON THE FREEWAY!!! STOPS SHIFTING. WONT GO INTO DRIVE. SLAMS INTO GEARS. JEEP SAYS ITS A BATTERY, LOW OIL OR MOTOR MOUNT PROBLEM. THERE IS NO WAY THIS IS WHY THIS IS HAPPENING. THE TRANSMISSION AND THE ENGINE ARE THE PROBLEM AND THEY WILL NOT FIX IT. 2020 ALONE IT HAS BEEN AT THE DEALERSHIP FOR AT LEAST 2 TO 3 WEEKS. I HAVE COMMUNICATION AND SERVICE RECORDS, CASE NUMBERS FROM JEEP THAT DONT DO ANYTHING, THIS IS UNACCEPTABLE TO NOT FIX SOMETHING THEY DID NOT DO CORRECTLY.
Engine, Sep 20, 2020
MY 2014 JEEP CHEROKEE WILL STALL UNEXPECTEDLY. THIS HAS HAPPENED WHILE ACCELERATING AND/OR TURNING AT A STOP SIGN OR RED LIGHT. I TOOK IT TO THE DEALERSHIP AND THEY DESCRIBED IT AS FOLLOWS "THE STALLING IS A SAFETY FEATURE WHEN THE OIL GETS LOW". THE DEALERSHIP CHECKED THE OIL AND IT WAS VERY LOW. THIS IS A REPEATED PROBLEM AND HAPPENS BEFORE THE RECOMMENDED 5000 MILES OIL CHANGE FREQUENCY. THE LAST TIME IT HAPPENED, THE "OIL LIFE" SCREEN SAID I HAD 28% OIL LIFE LEFT ( I HAD BEEN FOLLOWING IT TO AVOID STALLING OUT UNEXPECTEDLY.... WHICH DIDN'T HELP AND I ONCE AGAIN STALLED AT A RED LIGHT IN TRAFFIC). MY MAIN SAFETY CONCERN IS THE FACT THAT THERE IS NO INDICATOR LIGHT FOR LOW OIL, AND THE FIRST INDICATION IS MY CAR STALLING OUT IN TRAFFIC WHICH COULD CAUSE A WRECK. THIS CAN'T BE SAFE NOR MEET SAFETY GUIDELINES/REQUIREMENTS. MY SECOND CONCERN IS THE FACT THAT MY ENGINE IS BURNING OFF THAT MUCH OIL SO QUICKLY (VERIFIED TO HAVE NO LEAKS IN THE SYSTEM). WHEN SEARCHING THE INTERNET, I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH PEOPLE STATING THEY ALSO HAD NO INDICATION EXCEPT FOR THE SUDDEN STALLING OUT. I FEEL THIS IS SOMETHING THAT SHOULD BE FULLY INVESTIGATED AS A SAFETY CONCERN. IT SEEMS TO HAVE AT LEAST ENOUGH OF A CASE TO BE A LAWSUIT IN TWO STATES (CALIFORNIA AND MICHIGAN) AT THE TIME OF ME WRITING THIS- SEP2020.
Power train, Engine, Sep 18, 2020
WHILE TRAVELING AT SPEEDS OF 45MPH IN THE CITY THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT OFF AND INFORMED ME TO PUT THE CAR INTO "P" AFTER DOING SO I TRIED TO START THE VEHICLE BUT IT WAS INOPERABLE AND THE MESSAGE "SERVICE THE SHIFTER" APPEARED ON THE DASH WITH ALL LIGHTS ON THE SHIFTER ILLUMINATED
Steering, Power train, Engine, Sep 9, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO PARK AND SHIFT TO DESIRE GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE ENTERING A DRIVEWAY OR WHILE IN REVERSE AND ALSO WHILE DRIVING THE VEHICLE WOULD START TO SHAKE AND JERK VIOLENTLY. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL LOCKED UP AND PULLED TO THE LEFT WHILE HER DAUGHTER WAS DRIVING. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK AND SHIFT TO DESIRE GEARS AND ALSO INDICATED SERVICE TRANSMISSION AND ALSO SERVICE BRAKES. THE CONTACT POWERED OFF THE VEHICLE AND RESTARTED THE VEHICLE, SHIFTED OUT OF NEUTRAL THEN INTO PARK BEFORE SELECTING DRIVE. THE VEHICLE DROVE NORMAL TO HALF A BLOCK BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO SPIRIT AUTOMOTIVE CHRYSLER DODGE JEEP RAM (4611 AVENUE Q, LUBBOCK, TX 79412), BUT WAS NOT DIAGNOSED. THE MECHANIC UPDATED THE TRANSMISSION CONTROL SOFTWARE UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AFTER LEAVING THE DEALER, THE VEHICLE STARTED TO SHAKE AND BEFORE REACHING HER RESIDENCE THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, COASTED INTO HER DRIVEWAY AND STALLED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR THEM TO UPDATE THE SOFTWARE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE TECHNICIAN CALLED THE CONTACT AND INFORMED HER THE VEHICLE WAS READY FOR PICK UP HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 97,700.
Power train, Service brakes, Engine, Sep 1, 2020
AGAIN THE CHECK ENGINE LIGHT CAME ON. THIS IS OUR 2ND ENGINE AND THE DEALER SAYS IT IS THIS NEW ENGINE THAT NEEDS TO BE REPLACED. THE JEEP WILL IDLE ROUGH, SHIFT ON IT'S OWN, ALL THE SAME TRANSMISSION ISSUES. AND NOW THE PARKING BRAKE LOCKED UP AND I HAD TO HAVE IT TOWED HOME. I ASSUME IT IS THE TRANSIMISSION BECAUSE IT STILL WILL THROW IT IN NEUTRAL WHILE DRIVING.
Engine, Fuel/propulsion system, Aug 27, 2020
I NEED TO PUT OIL IN MY CAR AT LEAST TWO TIMES IN BETWEEN OIL CHANGES. MY CAR HAS STOPPED MULTIPLE TIMES WHEN I TURN BECAUSE IT RAN OUT OF OIL. THE ENGINE BURNS OIL SO FAST. I DON'T DRIVE THAT MUCH. THIS IS EXPENSIVE AND VERY VERY DANGEROUS. THIS CAR NEEDS TO BE RECALLED.
Engine, Aug 26, 2020
THE CAR STARTED LEAKING COOLANT. THE RADIATOR HOSE AND SEAMS ON THE RADIATOR WERE LEAKING WHICH CAUSED THE CAR TO OVERHEAT.
Engine, Aug 26, 2020
THE OIL FILTER HOUSING CRACKED. WHEN THE CAR WAS STATIONARY IT WOULD DRIP OIL. WHEN THE CAR WAS MOVING IT WOULD SPRAY OIL ON THE UNDERSIDE OF THE CAR AND ENGINE COMPARTMENT.
Engine, Aug 20, 2020
ENGINE OIL PRESSURE SENSOR/SWITCH IS CIRCUIT IS MALFUNCTION. (OBD FAULT CODE P0520 ) KEEPS ON GOING ON FOR A FEW DAYS THEN OFF FOR FOR A FEW DAYS. EVEN RIGHT AFTER AN OIL CHANGE PERFORMED BY THE DEALER. THIS HAVE BEEN ONGOING FOR ABOUT THE PAST 2 YEARS. APPROX. $400 TO REPAIR AND THE PART COST ON $40-$60.
Engine, Aug 15, 2020
ENGEN LIGHT IS ON, OIL LIGHT IS ON. OIL SENSOR IS NOT WORKING.I AM TOLD THE SENSOR IS CAUSING ALL OF THIS AND A $ 600.00 REPAIRED REQUIRED, BUT NOT GARETIED TO SOLVE MY PROBLEM. ?? THE LIGHTS CAME ON AFTER I GOT AN OIL CHANGE , WHEN I WAS PULLING OUT INTO TRAFFIC. ALSO THE LIGHT INDICATOR ON SHIFTER POSITION LIGHT UP ALL POSITIONS.
Electrical system, Electronic stability control (ESC), Engine, Aug 5, 2020
WHILE DRIVING MY JEEP REVS INTO HIGH GEAR, THEN ALL OF THE SYMBOLS ON MY DASH LIGHT UP AND THEN MY JEEP JOLTS AND THEN SHUTS OFF. I HAVE TO PUT IT INTO PARK AND WAIT ABOUT 30 SECONDS AND THEN TRY TO TURN IT BACK ON, SOMETIMES IT TAKES 2-3 TIMES TO TURN BACK ON.
Electrical system, Engine, Aug 2, 2020
ITS DOING JUST WHAT THE RECALL STATED ..THE ENGINE LIGHT IS ON AND THEN IT CUTS OFF WHILE I'M DRIVING AND TELLING ME TO SHIFT TO PARK TO RESTART AND CONTINUES TO DO THIS SEVERAL TIMES BEFORE I GET TO A SAFE DESTINATION
Engine, Jul 24, 2020
DRIVING ON HIGHWAY WHEN OVER TEMPERATURE LIGHT CAME ON. COOLANT LEAK CAUSE BY RUBBING ON COOLANT OVERFLOW LINE. POOR DESIGN OF ENGINE COMPONENTS.
Engine, Jul 16, 2020
OIL PRESSURE SENSOR KEEP GOING OUT.
Electrical system, Vehicle speed control, Engine, Jul 16, 2020
TRANSMISSION ISSUES!! NOT SHIFTING GEARS CORRECTLY. ENGINE LIGHT COMES ON AND OFF WEEKLY
Other or unspecified, Engine, Jun 23, 2020
ON NUMEROUS OCCASIONS WHILE DRIVING, THE JEEP HAS NOT SHIFTED GEARS PROPERLY AND ENGINE SHUTS OFF. ENGINE WILL BE IN DRIVE AND UPON TRYING TO GAS THE ENGINE, IT FAILS TO SHIFT AUTOMATICALLY AND ENGINE SHUTS OFF. *TR
Engine, Jun 5, 2020
WHEN FIRST PURCHASED VEHICLE PROBLEM WERE IT ACTING LIKE IT WASN'T GETTING UP THE SPEED NOW AGAIN IM HAVING THE SAME PROBLEM AS I DID BEFORE WITH THE STALLING AND ACTING LIKE IT DON'T WANT TO RUN. THE GEAR THROTTERS AND THE VEHICLE RUNS VERY SLOW WAS IN TRAFFIC AND WAS SO AFRAID SOMEONE W AS GOING TO RUN INTO ME CAUSE ALL A SUDDEN THE JEEP STARTED STALLING AND NOT MOVING AFTER A FEW MINUTES IT THEN WOULD PUT UP SPEED THIS IS VERY UNSAFE IM AFRAID TO DRIVE MY 2014 JEEP CHEROKEE BECAUSE OF THE STALLING AND THE TRANSMISSION LIGHT KEEP COMING ON CHECK TRANSMISSION I HAVE TAKEN IT TO JEEP TWICE WITHIN A TWO WEEK PERIOD AND IM HAVING THE SAME PROBLEM FIRST THEY SERVICED THE TRANSMISSION SAID NOTHING WAS WRONG WITH THE TRANSMISSION SECONDLY A WEEK OR LESS LATER THE LIGHT CAME BACK ON AGAIN I TOOK IT BACK THEY SAID PUT A BRAND NEW BATTERY IN IT THE SAME PROBLEM I ASKED JEEP WAS THERE A RECALL ON THAT PARTICULAR VEHICLE IF SO IT NEED TO BE ADDRESSED AND FIX BEFORE IT CAUSES A TRAFFIC ACCIDENT. IM SO AFRAID IF THERE'S A SOLUTION THAT COULD HAVE BEEN CORRECTED IF JEEP BEEN HAVING PROBLEMS WITH ANY TRANSMISSION ISSUE WITH THE 2014 JEEP CHEROKEES . ONLY HAD THIS VEHICLE 4 YEARS AND I KEEP IT SERVICE .THE VEHICLE HAD TO BE TOWED OVER A WEEK AGO BECAUSE OF THE SAME ISSUE BECAUSE THE TRANSMISSION SERVICE LIGHT CAME BACK ON THE VEHICLE WOULD NOT MOVE WAS FEARFUL.GETTING A WARNING PUT GEAR IN PARK CUT OFF VEHICLE AND RESTART WHEN DID IT CONTINUE TO STALLING AND WOULD NOT SWITCH IN DRIVE MOTION. *TR
Engine, Jun 1, 2020
MY CAR SOMETIMES STALL WHEN I STOP THEN TAKES AN EXTENDED TIME TO RESTART. I KNOW THERE WAS A RECALL IN 2012 FOR THE FUEL PUMP SENSOR NOT SURE IF I HAVE THE SAME PROBLEM. *TR