2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: engine
523 reports, newest first. Show all
Power train, Engine, May 22, 2020
AFTER HAVING THE RECALL FOR THE TRANSMISSION CONTROL MODULE FIXED MY CAR STARTED STALLING OUT. IT SHIFTS INTO NEUTRAL WHILE DRIVING AND YOU HAVE TO STOP AND SHIFT TO PARK THEN BACK TO DRIVE. IT WILL NOT IDLE FOR LONG AND WILL DIE IF YOU DON'T CONSTANTLY PUMP THE GAS PEDAL. IT ALMOST DIED ON ME WHILE MAKING A LEFT TURN INTO A PARKING LOT IN ON COMING TRAFFIC. AND IT DIDN'T WANT TO GO UP HILL INTO MY DRIVEWAY, WHICH IS A TINY INCLINE. I DIDN'T HAVE ANY ISSUES WITH MY CAR UNTIL AFTER THE RECALL. *TR
Engine, May 21, 2020
STALLING, WHEN VEHICLE COMES TO A STOP OR SLOWS DOWN IT STALLS AND HARD TO START. *TR
Engine, May 20, 2020
THE VEHICLE SWITCHES GEARS TO NEURAL AND TURNS THE VEHICLE OFF. WHILE DRIVING ABOUT TO MAKE A LEFT HAND TURN THE VEHICLE STALLED TURNING THE CAR COMPLETELY OFF MAKING ME RESTART THE VEHICLE IN THIS FASHION: (STEP ON BREAK, SWITCH GEAR INTO PARK AND RESTART) LOTS OF ISSUES WITH TRANSMISSION SKIPPING. THIS HAPPENED AFTER I GOT IT FROM A DEALER ONLY BEEN THE OWNER FOR ABOUT A YEAR SEEMS LIKE VEHICLE KEEPS GETTING WORSE. *TR
Engine, Apr 28, 2020
OIL WAS LEAKING, JEEP WAS TAKEN TO KLEYN AUTO, KLEYN AUTO TOLD ME THE OIL ASSEMBLY HAD TO BE REPLACED, DUE TO EXCESSIVE OIL LEAKING. A NEW OIL FILTER HOUSING WAS INSTALLED. THE COST OF THE REPAIR WAS $631.01
Other or unspecified, Engine, Apr 14, 2020
WHEN THE GAS PEDAL IS ACCELERATED THE ENGINE PUSHES BACK. SEEMS LIKE IT'S A TRANSMISSION PROBLEM. SERVICE SHIFTER LIGHT IS ON. LOUD ENGINE WHEN DRIVING. *TR
Power train, Engine, Mar 29, 2020
THE TRANSMISSION SLIPS, IT DISENGAGES AND PUTS THE CAR IN NEUTRAL. IT ALSO JERKS. THE CAR WAS IN TRAFFIC, HAD TO PULL OVER.
Other or unspecified, Engine, Fuel/propulsion system, Mar 24, 2020
AFTER FILLING THE VEHICLE WITH GAS IT WILL HESITATE AND STALL OUT WHILE DRIVING. IT TELLS YOU TO PUT THE CAR IN PARK AND THEN YOU HAVE TO RE CRANK IT TO SHIFT BACK TO DRIVE. AFTER THE TANK IS ABOUT 3/4 FULL IT STOPS STALLING.
Engine, Mar 17, 2020
ENGINE OIL COOLER DRIPPING OIL ONTO EXHAUST CREATING (POSSIBLE) FIRE HAZARD. THE LOCAL DEALER HAD THIS PART IN STOCK. I KNOW OTHER OWNERS OF 2014 CHEROKEES WHO HAVE EXPERIENCED THIS PROBLEM.
Engine, Fuel/propulsion system, Mar 8, 2020
EVERY TIME GAS IS ADDED TO THE TANK THE JEEP STALLS OUT AT STOP LIGHTS. A MESSAGE APPEARS ABOUT PUTTING IT IN PARK AND THEN PICKING A GEAR. IT IS DANGEROUS AND SHOULD BE RECALLED AGAIN. THE HAPPENED ON A BUSY ROAD AT A MAJOR INTERSECTION AND AT EVERY STOP SIGN AND EVEN WHILE SLOWING TO MAKE A TURN.*DT *LN CONSUMER STATED MANUFACTURE HAS KNOWN ABOUT THE SUDDEN STALL ISSUE AT LEAST 2 YEARS BUT DID NOT NOTIFY THE OWNER AND RECALLED NUMEROUS TIMES.*JB *LN*JB
Power train, Engine, Mar 3, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LIMITED. WHILE DRIVING 10-15 MPH, VEHICLE STARTED TO SHAKE AND THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING AND LOST MOTIVE POWER. ADDITIONALLY, WHILE AT A LIGHT THE VEHICLE SHUDDERED VIOLENTLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHRYSLER JEEP DODGE RAM LOCATED AT (85 W KEMPER RD, CINCINNATI, OH 45246, 513) 782-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000. *BF*JB
Power train, Electrical system, Engine, Mar 1, 2020
WHILE DRIVING, THE VEHICLE SHIFTS VERY ROUGH. WHETHER ON THE INTERSTATE OR JUST DRIVING AROUND TOWN. IT ALSO IDLES VERY HIGH, AND USES A LOT OF EXCESS GAS. ALSO, WHEN I TURN THE VEHICLE ON THERE ARE TIMES THAT NOTHING WILL APPEAR ON THE LCD SCREEN, SO I AM UNABLE TO CONTROL ANYTHING IN THE CAR AS FAR AS ELECTRONICS, CLIMATE, RADIO, PHONE ETC. EVEN TURNING THE VEHICLE OFF AND THEN BACK ON DOES NOT WORK. EVENTUALLY IT JUST TURNS BACK ON, WHILE DRIVING. EVERY ONCE IN A WHILE A MESSAGE WILL COME ACROSS THE SCREEN STATING THERE IS SOMETHING WRONG WITH THE PHONE IN THE CAR AND TO CONTACT THE DEALER.
Engine, Feb 26, 2020
NOTICED OIL DRIPPING SO TOOK JEEP (2014 JEEP CHEROKEE) IN TO LOOK TO SEE IF OIL FILTER WAS PUT ON CORRECTLY. MECHANIC SAID OIL EVERYWHERE, SHOWED ME POOL OF OIL SITTING UNDER FILTER ALL OVER ENGINE PARTS. HE DE-GREASED ENGINE AND FOUND THE OIL FILTER HOUSING WAS CRACKED AND NEEDED TO BE REPLACED. HAD I NOT NOTICED, ENGINE COULD HAVE HEATED UP AND CAUSED ENGINE FIRE! ONE JEEP BLOGS, MANY EPLE INDICATE SAME ISSUE WITH POOR PART. SHOULD NOT HAVE TO WORRY ABOUT HOUSING CRACKING EVEN ON 5 YEAR OLD CAR THAT WAS $35K.
Power train, Engine, Fuel/propulsion system, Feb 24, 2020
CAR SHUTS OFF WHILE DRIVING. LEAVING ME STUCK IN MIDDLE OF ROAD AND WILL NOT TURN ON FOR PROLONGED PERIOD OF TIME.
Engine, Fuel/propulsion system, Feb 13, 2020
VEHICLE OCCASIONALLY BOGS DOWN AND SOMETIMES STALLS AT VARIOUS SPEEDS AND CONDITIONS. SOMETIMES THIS WILL OCCUR SEVERAL TIMES IN A ROW AND SOMETIMES IT WILL GO DAYS, EVEN WEEKS WITHOUT REOCCURRING. THE JEEP DEALER KEPT CAR FOR SEVERAL DAYS SAID SEVERAL TEST DRIVES FOUND NO PROBLEM AND THE DIAGNOSTICS AND ONBOARD COMPUTER CODES WERE NORMAL. THIS IS A POTENTIALLY VARY DANGEROUS PROBLEM IF TRYING TO PULL OUT INTO TRAFFIC ON THE INTERSTATE OR TRYING TO PASS SOMEONE. THE PROBLEM IS REPORTED ALL THROUGHOUT THE INTERNET BUT NOTHING IN RECALLS. ALL RECALLS ON THIS VIN HAVE BEEN COMPLETED.
Electrical system, Electronic stability control (ESC), Engine, Feb 4, 2020
CAR SHUTS OFF WHILE DRIVING , ENGINE STALLS , CAR DOWNSHIFTS WHEN EXCELLERATING ON HIGHWAY . DEALER HAS REPLACED ENGINE AND TRANSMISSION, CAR STILL SHIFTS ROUGH AND HAS STARTED STALLING AGAIN
Vehicle speed control, Other or unspecified, Engine, Jan 31, 2020
I WAS DRIVING ON THE FREEWAY GOING 70 MPH MY CAR STARTED BEEPING AND SAID SERVICE TRANSMISSION. RESTART IN PARK WITH VEHICLE SPEED AT ZERO. ONCE IS GAVE ME THAT MESSAGE IT WAS AS IF MY CAR WENT INTO NEUTRAL AND IT WOULDN'T LET ME SPEED UP OR ANYTHING NO MATTER HOW MUCH I PUSHED ON THE GAS. I WAS IN THE MIDDLE LANE AND MY SPEED KEPT DECREASING AND I ALMOST GOT HIT 3 TIMES TRYING TO GET OVER TO RESTART MY CAR. ONCE I FINALLY GOT OVER I HAD TO TURN MY CAR OFF AND RESTART IT. I HAVE HAD THIS HAPPEN MORE THAN ONCE AND I'M TERRIFIED I'M GOING TO BE IN A HORRIBLE ACCIDENT.
Other or unspecified, Electronic stability control (ESC), Engine, Jan 26, 2020
SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D
Engine, Jan 24, 2020
MY JEEP SPUTTERS AND DIES AFTER GAS FILL UP. VERY DANGEROUS AS IT HAPPENS AT RANDOM AND HAS SCARED MY FAMILY AS TRUCKS BARE DOWN ON US AS WE ARE STALLED IN THE ROAD UNABLE TO GET CAR TO RESTART. ABOUT 1 TO 3 MILES AFTER FILL UP THE PROBLEM DISAPPEARS UNTIL NEXT GAS FILL. PLEASE ISSUE RECALL BEFORE SOMEONE GETS KILLED. IN MOTION CAR IS SPUTTERING AND UNABLE TO GAIN SPEED. ONCE AT A STOP CAR IMMEDIATELY DIES LOCKING ALL POWER FUNCTIONS AND IS DIFFICULT TO RESTART. THIS HAS HAPPENED SEVERAL TIMES.
Other or unspecified, Engine, Fuel/propulsion system, Jan 21, 2020
I PURCHASED MY CAR ON 10/1/19 WITH 98,000 MILES. A FEW SHORT DAYS LATER MY CAR STARTED DRIVING HORRIBLE. SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE AND SHIFT AND MY ENGINE LIGHT CAME ON WHILE DRIVING, SCANNED IT AND WAS SHOWING P0520 OIL PRESSURE SENSOR. THAT WAS REPLACED. CAR WAS STILL DRIVING THE SAME AND 3 DAYS LATER WHILE DRIVING MY ENGINE LIGHT CAME ON AGAIN, THIS TIME CODE P06DD. BROUGHT MY CAR TO THE MECHANIC WHERE HE HAD IT 3 WEEK. MY OIL PUMP WAS REPLACED WITH A NEW OEM PUMP. THE VERY NEXT DAY WHILE DRIVING MY ENGINE LIGHT WENT ON AGAIN, THROWING THE SAME CODE P06DD. BROUGHT BACK TO THE DEALER WHERE MY CAR WAS LOW 2 QUARTS OF OIL. WAS TOLD TO BRING IT TO JEEP FOR RECALL AND DIAGNOSIS. JEEP HAS MY CAR FOR 4 DAYS, COMPLETED THE RECALL BUT WAS UNABLE TO DIAGNOSE MY CAR. UPON LEAVING THE JEEP DEALER MY ENGINE LIGHT CAME BACK ON AND NOW MY CAR WAS STUCK IN SAFE MODE AND WOULD NOT GO OVER 60MPH. I BROUGHT MY CAR BACK TO THE DEALER WHERE I PURCHASED IT. THEY HAD MY CAR FOR TWO WEEKS AND REPLACED MY ENGINE. I PICKED MY CAR UP ON 12/6/19 FROM THE DEALER I PURCHASED FROM, WHO JUST REPLACED MY ENGINE. WITH A NEW ENGINE, THE CAR IS STILL NOT DRIVING RIGHT. IT IS STILL SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE, HESITATING TO SHIFT OUT OF ALL GEARS. I HAD MY TIRES BALANCED 2 TIMES.ON 1/13/2020 MY CAR WHILE DRIVING ON THE HIGHWAY WENT INTO SAFE MODE AGAIN. NOT GOING OVER 60MPH. THIS TIME NO ENGINE LIGHTS ARE ON. I BROUGHT IT BACK TO THE DEALER I PURCHASED FROM, THEY HOOKED UP THE COMPUTER..WHICH SHOWED NO CODES. IT TOOK MY CAR OUT OF SAFE MODE BUT DID NOT FIX ANY OF THE PROBLEMS I'M HAVING. TODAY, 1/21/20 MY CAR WENT BACK INTO SAFE MODE WHILE DRIVING. WILL NOT GO OVER 60MPH AND THERE ARE NO LIGHTS ON THE DASH SHOWING THERE IS A PROBLEM. THIS CAR IS NOT SAFE. I AM A SINGLE MOM WITH 2 KIDS AND I WILL NOT JEOPARDIZE MINE OR THEIR LIVES IN THIS VEHICLE.
Engine, Jan 21, 2020
OIL FILTER HOUSING CRACKED SPILLING OIL ON TOP OF MOTOR VERY COMMON PROBLEM FIRE HAZARD PART HAS BEEN REDESIGNED FROM PLASTIC TO METAL NOTICED OIL ALL OVER ENGINE BURNING SMELL WHEN DRIVING AND PARKED
Engine, Fuel/propulsion system, Jan 19, 2020
AFTER FILLING GAS TANK, JEEP WILL UNEXPECTEDLY LOSE POWER AND SHUT OFF. THIS HAPPENS SEVERAL TIMES. ACCELERATING AND PUMPING GAS TO KEEP IT RUNNING WILL SPEED THE PROCESS OF RETURNING TO NORMAL OPERATION. GAS IS NEVER OVERFILLED. ONCE PUMP SHUTS OFF NO ADDITIONAL FUEL IS ADDED AT PUMP. TOOK TO DEALERSHIP. THEY CHARGED OVER 900 TO REPLACE THE ECM. PROBLEM REPEATED ON NEXT FILL UP. THIS PROBLEM IS WIDELY REPORTED ON THE INTERNET EVEN THOUGH DEALERSHIP DENIES ANY KNOWLEDGE OF PROBLEM
Power train, Engine, Jan 17, 2020
WHEN WE STARTED TO ACCELERATE THE JEEP JERKED INTO GEAR. WE STARTED TO HEAR A CLANKING NOISE AND SOUNDED LIKE A PART WAS RATTLING. SINCE IT DID NOT SOUND GOOD WE PULLED OVER AND CALLED A TOW TRUCK TO TOW IT TO THE DEALERSHIP NEAREST TO US. AFTER THE INSPECTION, THE DEALERSHIP TOLD US THAT THE PTU ON OUR 2014 JEEP CHEROKEE WAS BUSTED AND THE CAR IS NO LONGER ABLE TO BE DRIVEN. PRIOR TO THIS EVENT WE TOOK THE JEEP INTO ANOTHER DEALERSHIP SEVERAL TIMES TELLING THEM THAT WHEN WE ACCELERATE IT JERKS INTO GEAR. THEY TOLD US THAT THREE UPDATES NEED TO BE DONE ON THE SOFTWARE OF THE VEHICLE. WE WERE TOLD THAT THE UPDATES HAS TO DO WITH THE COMMUNICATION OF THE TRANSMISSION AND THE PARTS THAT ARE INVOLVED WHEN YOU ACCELERATE THE VEHICLE. AFTER WE COMPLETED THE UPDATES THE JEEP DROVE SMOOTH BUT THEN STARTED JERKING AGAIN SHORTLY AFTER. NOW THE COST OF REPLACING THE PTU IS OVER $2000. WE HAVE READ MULTIPLE FORUMS AND FEEDBACK FROM OTHER 2014 JEEP CHEROKEE CUSTOMERS THAT HAVE HAD THE SAME PROBLEM. I HAVE COME TO THE CONCLUSION THAT THIS IS A MANUFACTURER DEFECT AND THIS SHOULD BE COVERED BY CHRYSLER.
Power train, Engine, Jan 17, 2020
WHILE DRIVING ON 2 OCCASIONS THIS WEEK MY CAR STALLED OUT OF THE BLUE AND I LOST POWER. ADDITIONALLY MY CAR ON SEVERAL OCCASIONS HAS SHIFTED INTO NEUTRAL ON IT OWNS WHILE DRIVING. AFTER DOING RESEARCH ON THE PROBLEMS I FOUND THAT SOME 2014 JEEP CHEROKEES WERE RECALLED FOR THIS EXACT ISSUE BUT MY CAR WAS NOT IN THE RECALL.
Engine, Jan 16, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LARGE AMOUNT OF OIL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT OIL LEAKED ONTO THE EXHAUST MANIFOLD AND THROUGHOUT THE ENGINE COMPARTMENT. THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING NEEDED TO BE REPLACED. ANCHORAGE CHRYSLER DODGE JEEP RAM LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501, PHONE NUMBER: 907-276-1331) WAS CONTACTED IN AN ATTEMPT TO PURCHASE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,600.
Power train, Engine, Jan 15, 2020
JEEP CHEROKEE LATITUDE 2.4L HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.