2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: engine
523 reports, newest first. Show all
Engine, Fuel/propulsion system, Jan 8, 2020
AFTER REFUELING, MY WIFE STOPPED AT A STOPLIGHT AND THE ENGINE JUST SHUTOFF WITH OUT WARNING. THE SCREEN IN THE CAR SAID TO PUT IT IN PARK AND THEN IN DRIVE. THE CAR THEN START WITH OUT PUSHING THE START BUTTON. THIS HAPPENED FOUR TIMES IN THE SAME DAY SO SHE DROVE TO THE LOCAL JEEP DEALERSHIP. JEEP SAID IT WAS A PROBLEM WITH THE FUEL PUMP MODULE AND IT HAPPENS WHEN THE CAR IS OVER FILLED. MY WIFE ALWAYS STOPS PUTTING WHEN THE PUMP HANDLE CLICKS OFF. THEY HAVE HAD HER CAR FOR OVER 30 DAYS BECAUSE THERE ARE NO NEW PUMPS AVAILABLE. THIS IS A MAJOR SAFETY ISSUE THAT CAN HAPPEN AT ANYTIME. HER CAR HAS ONLY 36,500 MILES ON IT. THIS IS A KNOWN PROBLEM AND JEEP IS NOT DOING ANYTHING TO FIX IT.
Power train, Engine, Dec 30, 2019
RECALL: "2014-2015 JEEP CHEROKEE VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS. THE TRANSMISSION SENSOR CLUSTERS MAY HAVE INSUFFICIENT CRIMPS IN THE TRANSMISSION WIRE HARNESS, AND AS A RESULT, THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL." I HAVE A 2014 JEEP, THIS IS EXACTLY WHAT MY CAR IS DOING! MY VIN# IS NOT LISTED AS HAVING A RECALL ON IT?? THIS WILL JUST HAPPEN AT ANY MOMENT NO WARNING, IT WILL JERK FORWARD SOMETIMES, THEN OTHERS TIMES, IT JUST COMES OUT OF GEAR AND THE SCREEN SAIDS TO PUT IN PARK THEN BACK TO THE GEAR. KINDA HARD TO DO THAT IN THE MIDDLE OF THE INTERSTATE OR BUSY HIGHWAY. (I'M GOING TO GET KILLED!) IT SEEMS TO LOOSE POWER/ IT SOUNDS/FEELS LIKE IT'S STUCK IN A LOWER GEAR THAN IT SHOULD BE AT TIMES.
Engine, Dec 30, 2019
ENGINE OIL COOLER LEAKING. CAR HAS 69000 MILES AND THE PLASTIC ENGINE OIL COOLER MOUNTED ON THE ENGINE BLOCK IS LEAKING. SEALS ARE BAD BECAUSE OF THE DESIGN OF THE PART. MULTIPLE 2014 CHEROKEES HAVE THIS ISSUE. KNOWN ISSUE FOR LOCAL DEALER. SIGNIFICANT FLUID BUILDUP UNDER THE CAR AND MONTHLY NEED TO REFILL OIL WITH ISSUE.
Steering, Power train, Engine, Dec 28, 2019
MY DAUGHTERS JEEP CHEROKEE SPORT 2.4L AT 62000 MILES HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.
Engine, Dec 24, 2019
THE OIL FILTER ADAPTER LEAKS OIL, CAUSING IT TO POOL ON TOP OF THE ENGINE. FIRE HAZARD! THIS IS AN ONGOING ISSUE FOR ME, AND A QUICK GOOGLE SEARCH REVEALS MANY CONSUMERS WITH THE SAME PROBLEM. MY VEHICLE ONLY HAS 50,000 MILES.
Steering, Power train, Engine, Dec 22, 2019
MY VEHICLE BETWEEN 50,000 TO 62500 MILES HAVE BEEN SHUTTING DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING HIGHWAY AND ON CITY STREETS. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL LOCKS UP AND I CANNOT STEER VEHICLE. I HAVE ALREADY PAID FOR MYSELF TO GET ALTERNATOR REPLACED, CABIN FILTER, NEW SPARK PLUGS, AND SEVERAL BATTERIES AND PROBLEM STILL EXISTS. I HAVE HAD THIS VEHICLE 17 MONTHS.
Electrical system, Vehicle speed control, Engine, Dec 18, 2019
WITHIN TWO MINUTES OF STARTING THE VEHICLE AND DRIVING IT ON THE ROAD, THE VEHICLE WAS STALL MID-TRAFFIC AND BECOME INOPERABLE. THE BATTERY LIGHT THEN COMES ON WITH AN ERROR ON SCREEN WITH SOMETHING TO THE EFFECT OF, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL 3 MINUTES OF CAUSING A TRAFFIC HAZARD WHEN THE ENGINE FINALLY TURNS OVER. ALSO THE TRANSMISSION HAS ROUGH SHIFTS AT SLOW SPEEDS CAUSING THE VEHICLE TO SUDDENLY JERK FORWARD AS IF THE GAS WAS AGGRESSIVELY PUSHED DOWN. THIS JERKINESS TO THE TRANSMISSION AND SPEED HAS ALMOST CAUSED ME TO HIT PARKED VEHICLES WHEN TRYING TO PARK THE VEHICLE IN A PARKING LOT AREA.
Electrical system, Engine, Dec 16, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL SUDDENLY TURNED DARK, SHUT OFF, AND THE ENGINE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.
Electrical system, Engine, Dec 2, 2019
I BOUGHT THE JEEP 8/2017 AND TOOK IT TO THE DEALERSHIP MID 2018 AND COMPLAINED TO THE DEALERSHIP THAT THE JEEP ACCELERATES ON ITS OWN WHILE I'M DRIVING THAT I HAVE TO PUT MY FOOT IN THE BREAK TO SLOW THE JEEP DOWN. RIGHT AFTER THE DEALERSHIP FINISHED THEIR TESTING THEY STATED THAT THEY DIDN'T NOTICE ANY ACCELERATION WITH THE JEEP WAS FINE BUT IT WAS STILL ACCELERATING WHILE I DRIVE IT AND RIGHT AFTER I LEFT THE DEALERSHIP THE ENGINE STARTED KNOCKING MAKING A TICKING SOUND AND HAD BEEN DOING IT A YEAR AFTER I BROUGHT IT. I'M SCARED I WILL GET IN AN ACCIDENT BECAUSE IT SEEMS TO SPEED UP (ACCELERATES) ON ITS OWN. THIS HAPPENS ON THE CITY STREETS MOSTLY AND MORE IF I'M GOIN DOWN A SMALL HILL WITH MY FOOT ON THE BREAK IT AUTOMATICALLY SPEEDS UP AND THE ENGINE REVES UP PAST 3 TO 4 RPM WITH MY FOOT IN THE BREAK. MY ELECTRIC PROBLEM IS THE RADIO AND BACKUP CAMERA DOESN'T NOT ALWAY COME ON WHEN I TURN ON THE JEEP SOME TIMES IT TAKES LIKE 5 MINS FOR IT TO COME OUT OR IT COMES IN AFTER I'VE DRIVE A FEW BLOCKS. I LET THE CAR RUN AND WARM UP BEFORE I PULL OFF.
Power train, Engine, Fuel/propulsion system, Nov 29, 2019
FILLED UP THE GAS TANK AND JEEP STARTED STALLING WITH IN THE FIRST MILE OF DRIVING, WAS THINKING IT MIGHT BE THE FUEL CAP SO I TIGHTENED IT AND DROVE THE JEEP FOR A FEW MILES AND EVERYTHING WENT BACK TO NORMAL. NEXT TIME, AFTER ANOTHER FILL UP A MONTH LATER, MY CAR STALLED WHEN I STOPPED AT A STOP SIGN ABOUT A MILE AFTER FILL UP, I WAS ABLE TO PULL OVER, AND I CHECKED THE GAS CAP AGAIN TO BE SURE IT WAS TIGHT AND RESTART THE ENGINE, THEN WHILE IN MOTION GOING THRU A TURN AT AN INTERSECTION ABOUT 1/4 OF MILE DOWN THE ROAD, IT TRIED TO STALL AGAIN BUT LUCKILY DIDN'T COMPLETELY SHUT OFF,AND THE TRANSMISSION SHIFTED TO NEUTRAL, AND THE DISPLAY SAID I NEEDED TO PLACE JEEP IN PARK THEN SELECT DRIVE. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, AND PLACED THE SHIFTER TO NEUTRAL THEN BACK TO DRIVE. I PROCEEDED DOWN THE ROAD AND THE VEHICLE AGAIN SHIFTED IN TO NEUTRAL AND THE DISPLAY STATED THE SAME, TO PLACE IN PARK THEN SELECT DRIVE. THIS ALL HAPPENED WITHIN TWO MILES AFTER FILLING UP. I DROVE IT ANOTHE 60 MILES OR SO AFTER THIS WITH NO PROBLEMS. HAD NO REAL PROBLEMS BEFORE THIS, OTHER THAN THE SHIFTING LAG EVERYONE HAS COMPLAINED ABOUT. ALL RECALLS HAVE BEEN ADDRESSED. NOT SURE IF THIS IS ONE PROBLEM CAUSING THE OTHER OR TWO SEPARATE PROBLEMS.I WILL TEST IT OUT ON A BACK ROAD AND TRY TO GET A PICTURE OF THE DISPLAY IF IT HAPPENS AGAIN AND PLAN A VISIT TO THE DEALER FOR A SERVICE CHECK AFTER THE HOLIDAY WEEKEND.
Engine, Nov 22, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OIL PUMP SENSOR, OIL PUMP, AND BRAKES WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO COURTESY AUTOMOTIVE GROUP (9208 E ADAMO DR, TAMPA, FL 33619, (813) 235-4700) WHERE IT WAS DIAGNOSED THAT THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE BECAME STUCK IN SAFE MODE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE CODE; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,200.
Engine, Nov 22, 2019
FOUND OIL LEAKING FROM ENGIN IN MY DRIVE WAY. TOOK TO GARAGE WHO CHANGED OIL THAY CHECKED CAR . FOUND OIL FILTER HOUSING LEAKING OIL . I WENT ON LINE AND FOUND MANY PEOPLE HAVE THIS PROBLEM IN 2014.JEEP CHANGED THIS PART FROM METAL TO PLASTIC ON THE3 .3 V6 ENGIN I HAVE AN APPOINTMENT ON 11/26/2019 AT ISLAND JEEP ON STATEN ISLAND N.Y AT 10 AM THE ESTIMATE FOR REPAIR AROUND 800 DOLLARS MY ISSUE IS AFTER FIXING IT IT CAN HAPPEN AGAIN . BECAUSE THE PLASTIC MATERIAL USED TO MAKE PART IS NOT SUITABLE FOR THE HIGH TEMP ON MANIFOLD WHEAR IT ATTACHES TO ENGIN .
Power train, Engine, Nov 12, 2019
THE VEHICLE SHUTS OFF WHILE IN DRIVE AND RESULTS IN HARD START WITH ROUGH IDLE. THE VEHICLE SAYS THAT IT IS IN PARK AND NEEDS TO SHIFT INTO GEAR IN ORDER FOR IT TO MOVE. THIS VEHICLE WAS IN MOTION AND HAPPENED MULTIPLE TIMES ON CITY STREETS, HIGHWAYS, TURNING, AND BRAKING. THIS COULD RESULT IN A FATAL CRASH FOR OTHERS ON THE ROAD. ECU TCU ECM ARE BELIEVED TO BE AT FAULT FOR THIS PER JEEP. THE JEEP IS IN SHOP AND AWAITING INVOICES TO SEE IF THIS FIXES THE PROBLEM. I BELIEVE IT IS THE SAME RECALL AS THE V6 VERSION.
Engine, Nov 11, 2019
I TOOK MY VEHICLE INTO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE A OIL LEAK CHECKED OUT. WAS SHOWN THE PROBLEM AND WAS QUOTED A REPAIR PRICE OF $850. I LATER BEGAN INVESTIGATING THE PROBLEM WHEN THE TECHNICIAN STATED IT WAS A KNOWN ISSUE WITH THE MODEL OF MY VEHICLE. UPON FURTHER INVESTIGATION I HAVE DISCOVERED THAT THE NHTSA HAS A SERVICE BULLETIN FOR THE ISSUE; SB-10058301-5939. THIS IS A POTENTIAL FIRE RISK, WHY HAS THIS NOT BEEN ADDRESSED.
Power train, Engine, Fuel/propulsion system, Nov 3, 2019
AS I APPROACHED AN INTERSECTION AND PUSHED ON THE BREAKS THE CAR STALLED OUT. WARNING LIGHTS CAME ON. AFTER RESTARTING THE CAR IT STALLED OUT AGAIN WHEN I TRIED TO BREAK A SECOND TIME. THIS HAS HAPPENED AT LEAST 4 TIMES. THE LAST TIME IT HAPPENED, THE CAR STALLED OUT IN THE MIDDLE OF A MAIN ROADWAY AS I APPROACHED A RED LIGHT; I WAS ALMOST REAR-ENDED. I TRIED TO RESTART THE CAR. ONCE I GOT IT RESTARTED I TRIED TO PUT IT IN GEAR AND THE CAR BUCKET AND STALLED OUT AGAIN. I TRIED A NUMBER OF TIMES TO RESTART THE CAR AND EVENTUALLY GOT IT STARTED. I EVENTUALLY GOT IT INTO GEAR AND STARTED TO DRIVE OFF THE ROADWAY. THE CAR DROVE VERY JITTERY AND WITH LITTLE TO NO POWER. MOST WARNING LIGHTS ON THE DASH CAME ON - 4WD INOPERABLE; PUT CAR INTO GEAR AND RESTART, SERVICE TRANSMISSION, TRACTION CONTROL PROBLEM, BATTERY PROBLEM. I HAVE HAD IT TO TWO DEALERSHIPS. ONCE SAID IT WAS THE BATTERY; I REPLACED IT. THE OTHER FIRST SAID IT WAS OIL CONSUMPTION WITH THE ENGINE BUT WHEN THAT TURNED OUT NOT TO BE THE CASE THE DEALERSHIP AND CHRYSLER/JEEP ARE TELLING ME THAT THIS IS A PROBLEM DUE TO OVERFILLING THE GAS AND THAT THE ONLY FIX IS NOT TO TOP OFF THE GAS TANK. REALLY? THIS ONLY STARTED AT @ 42,000 MILES. ALSO, I DON'T THINK THE GAS WAS TOPPED OFF EACH TIME THIS HAPPENED. I ALSO LIVE IN A STATE WHERE YOU CANNOT PUMP YOUR OWN GAS SO IF THE GAS STATION PUTS TOO MUCH GAS IN THE CAR STALLS AND CREATES A SAFETY HAZARD? HOW MUCH IS TOO MUCH GAS? THERE IS NOTHING IN THE CAR MANUAL. THERE IS NO WARNING IN AND AROUND THE GAS TANK. THIS IS A VERY SERIOUS PROBLEM AND CAUSES A VERY DANGEROUS CAR TO OPERATE. THERE EITHER NEEDS TO BE A REAL FIX FOR THIS PROBLEM OR THE CARS NEED TO BE TAKEN OFF THE ROAD. *LN*DT*JB
Electrical system, Other or unspecified, Engine, Oct 31, 2019
MY CAR STARTS AND WILL DRIVE THEN RANDOMLY TURN OFF WHILE I'M SLOWING DOWN OR WAITING TO TURN. IT SHUTS OFF THE ENGINE AND BATTERY LIGHT COME ON. I WAIT A FEW SECONDS AND IT STARTS RIGHT BACK UP. IT DOES IT AT LEAST ONCE A DAY BUT WHEN I TAKE IT TO THE AUTO SHOP THEY CAN'T IDENTIFY ANY CODES OR ANYTHING THAT'S WRONG.
Engine, Oct 31, 2019
MY CAR DEVELOPED AN OIL LEAK, SLOW BUT STEADY, AND AFTER TAKING IT IN TO BE CHECKED WE LEARNED THAT THERE WAS A LARGE CRACK IN THE OIL FILTER HOUSING ASSEMBLY. THIS ALONG WITH UPPER AND LOWER GASKETS, WILL NEED TO BE COMPLETELY REPLACED TO THE TUNE OF $500-900. THIS PIECE IS PLASTIC, SO IS EASY TO CRACK IF THE FILTER IS OVER TIGHTENED. I THINK THIS SHOULD BE RECALLED AND REPLACED WITH SOMETHING STURDIER.
Electrical system, Electronic stability control (ESC), Engine, Oct 28, 2019
MY CAR STARTS TO STALL, SLOW DOWN THEN JERKS AND DOESN'T MOVE AFTERWARDS. THEN A MESSAGE COMES UP SAYING 'SHIFT TO P, THEN DESIRED GEAR' AND I HAVE TO SHUT THE CAR OFF ABOUT 4 TIMES BEFORE BEING ABLE TO DRIVE IT AGAIN. THIS IS WHILE I WAS DRIVING HEADING TO WORK, WHILE AT A GREEN LIGHT.
Electrical system, Other or unspecified, Engine, Oct 25, 2019
EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.
Engine, Oct 25, 2019
WHILE DRIVING THE ENGINE STALLS OUT. IT HAS BEEN WELL MAINTAINED AT THE DEALERSHIP. THE DEALERSHIP CLAIMS THEY HAVE NO KNOWLEDGE OF THIS TYPE OF PROBLEM BUT A GOOGLE SEARCH SHOWS THAT IT IS A COMMON ISSUE LEAVING PEOPLE STRANDED IN DANGEROUS PLACES.
Engine, Oct 22, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE FUEL TANK WAS FULL, THE VEHICLE JERKED AND SHUDDERED. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER DRIVING APPROXIMATELY 700 FEET, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED BY AAA TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,700.
Power train, Engine, Fuel/propulsion system, Oct 11, 2019
VEHICLE STARTED LOSING POWER WHILE STOPPED AT LIGHT IN TRAFFIC, LESS THAN A MILE DOWN THE ROAD WHILE COMING TO A STOP THE VEHICLE STARTED TO LUNGE FORWARD AS IF I WAS ACCELERATING THEN VEHICLE LOST POWER AND ENGINE STOPPED. VEHICLE MESSAGE STATED TO 'SHIFT TO PARK AND THAN SELECT DESIRED GEAR.' ONCE VEHICLE WAS SHIFTED TO PARK AND THEN TO DRIVE THE VEHICLE STARTED TO LOSE POWER AGAIN. WHILE DRIVING THE VEHICLE AUTOMATICALLY WENT INTO 'LIMP MODE' NEARLY CAUSING AN ACCIDENT. I MADE THE 5 MILE JOURNEY BACK HOME WITH THE VEHICLE LOSING POWER WHILE SLOWING OR LUNGING WHILE STOPPING. I AM SCARED TO DRIVE THE VEHICLE ON THE HIGHWAY AS THIS IS ALMOST GRANTEES THAT THERE WILL BE AN ACCIDENT. PRIOR TO THIS DAY NO SIGNS OF FAILING COMPONENTS.
Engine, Fuel/propulsion system, Oct 9, 2019
2014 JEEP CHEROKEE~50K MILES: BOUGHT BRAND NEW FROM DEALERSHIP AND EXCLUSIVELY DEALER MAINTAINED...A YEAR AGO 2 THINGS SPONTANEOUSLY STARTED HAPPENING TO MY JEEP. 1-AS I WOULD SLOW DOWN AND COME TO A STOP MY CAR WOULD SHUT OFF, STALL OUT. 2-AS I WAS DRIVING MY ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND ELECTRONIC STABILITY CONTROL LIGHT WOULD START FLASHING AND THE JEEP WOULD NOT RUN RIGHT. I WOULD PULL OVER, TURN THE CAR OFF, RESET THE ENGINE LIGHT AND THEN I WOULD BE ABLE TO DRIVE UNTIL IT HAPPENED AGAIN. SOMETIMES IT WOULD HAPPEN AFTER 5 MILES OF DRIVING, OTHER TIMES I WOULD GO OVER 100 MILES WITHOUT INCIDENT. I HAD APPROXIMATELY 25% REMAINING ON MY OIL LIFE CYCLE-LAST OIL CHANGE LESS THAN 6MONTHS/5000 MILES. I TESTED THE BATTERY AND A FEW THINGS BEFORE I BROUGHT IT TO THE DEALERSHIP. DEALER SAID MY OIL LEVEL WAS DANGEROUSLY LOW AND I NEED A FUEL SYSTEM CLEANING. THEY DID AN OIL CHANGE AND FUEL CLEANING, ASKED ME TO COME BACK AFTER DRIVING 1000 MILES FOR AN OIL CONSUMPTION TEST. THEY SAID THE RESULT OF THE TEST WAS WITHIN NORMAL LIMITS. A YEAR LATER, AGAIN AROUND 20% OIL LIFE REMAINING-LESS THAN 6 MONTHS AND LESS THAN 5000 MILES SINCE LAST OIL CHANGE I AM GETTING THE SAME SYMPTOMS-ALL THREE LIGHTS COMING ON, CAR STALLED ON SEPARATE OCCASION. WILL BE BRINGING BACK TO DEALER THIS WEEK, HOWEVER THIS CAR HAS RECEIVED ALL OIL CHANGES BY DEALER WITHIN THE PROPER TIME AND I TAKE GOOD CARE OF THE CAR- THIS SEEMS A BIT DANGEROUS AND SHOULD NOT BE HAPPENING. IT AFFECTS MY COMMUTE TO WORK, CHILD CARE, TIME, ETC.
Power train, Engine, Fuel/propulsion system, Oct 8, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE "FOUR WHEEL DRIVE UNAVAILABLE" MESSAGE APPEARED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER (300 BALTIMORE PIKE, SPRINGFIELD, PA) AND THE TRANSMISSION WAS REPLACED. LATER, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURES CONTINUED. LATER, THE WATER PUMP WAS REPLACED AND THE TRANSMISSION WOULD NOT SWITCH INTO THE PARK POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.
Engine, Fuel/propulsion system, Oct 7, 2019
ON SOME OCCASIONS WHEN I GET GAS MY VEHICLE WILL COMPLETELY STOP AND TURN OFF RIGHT BEFORE I DRIVE OUT OF THE GAS STATION. ONCE RESTART IT TAKES A FEW TIMES AND THEN I AM ABLE TO DRIVE. ONCE ON THE ROAD IT CHUGS FOR MILES. ONCE THE GAS SETS IT'S BACK TO NORMAL AGAIN. THE FUEL PRESSURE GAGE WAS ALREADY REPLACED A FEW YEARS AGO. NO ONE KNOWS WHAT IS WRONG AND IT WOULD COST A LOT TO FIND OUT THE SOURCE SO I JUST DEAL WITH IT UNTIL I CAN SELL THIS VEHICLE. THIS HAS HAPPENED SINCE 2017 WHEN THE VEHICLE WAS NOT EVEN THREE YEARS OLD.