2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
186 reports, newest first. Show all
Fuel/propulsion system, Feb 3, 2021
VEHICLE WAS TAKEN INTO SHOP FOR A REPAIR. I WAS INFORMED BY THE SHOP THE GAS TANK IS LEAKING INTO THE ENGINE AND CAUSING THE POOR PERFORMANCE.
Fuel/propulsion system, Feb 3, 2021
WHEN REFUELING, THE GAS PUMP SHUTS OFF AFTER .2 TO .3 GALLONS REPEATEDLY.
Electrical system, Fuel/propulsion system, Jan 21, 2021
UPON FUELING THE VEHICLE, THE VEHICLE OPERATES AS IT IS INTENDED TO FOR A BRIEF MOMENT, UNTIL IDLING ON THE ROADS. THE VEHICLE WILL SUDDENLY DROP IN RPMS, AND IF IT GETS FAR ENOUGH, THE VEHICLE STALLS, DIRECTS ME TO SHIFT TO PARK, AND PRESS THE START BUTTON. IN SOME CASES, THE VEHICLE WILL START RIGHT BACK UP, BUT WITH SOME TROUBLE, OR NOT AT ALL. VEHICLE BECOMES A METALLIC VEGETABLE AND STARTS EMITTING A RICH SMELL OF PETROL. THIS ISSUE DOES NOT OCCUR WHEN CONSTANTLY DRIVING AT HIGHER SPEEDS OR AFTER THE VEHICLE HAS DRIVEN 50 MILES AFTER FUELING.
Fuel/propulsion system, Jan 1, 2021
AFTER FILLING UP THE GAS TANK, VEHICLE WILL BUCK AND STALL WHILE DRIVING CAUSING A SIGNIFICANT HAZARD TO THE OCCUPANTS. THIS OCCURS EVERY TIME WE FILL UP THE TANK. WE STOP FILLING AFTER THE FIRST CLICK SO WE DO NOT OVER FILL THE VEHICLE. AFTER READING, THIS APPEARS TO BE A COMMON ISSUE.
Power train, Engine, Fuel/propulsion system, Nov 18, 2020
IN OCTOBER OF 2020 WHILE DRIVING ON THE HIGHWAY MY JEEP SHUT OFF AND LOST ALL MOTIVE AND ELECTRIC POWER. THE STEERING WHEEL LOCKED UP AND THE BRAKES APPLIED THEMSELVES. MY WIFE WAS DRIVING, DOING ABOUT 40-45MPH. A MESSAGE CAME UP THAT SAID PUT VEHICLE IN PARK AND TURN OFF. AFTER DOING SO MY WIFE WAS ABLE TO TURN THE VEHICLE BACK ON AND GET HOME SAFELY. WE TOOK OUR JEEP INTO TO BE LOOKED AT BY THE DEALERSHIP. THEY SAID THEY FOUND A CODE FOR LOW VOLTAGE BUT THE BATTERY WAS GOOD, JUST LOOSE CONNECTIONS. . NO OTHER CODES WERE PRESENT. THEY ALSO STATED THAT THEY FOUND LOOSE GROHND CABLES TO THE CHASSIS AND PCM, BOTH WERE TIGHTENED. ON 11/18/2020 AFTER FILLING MY GAS TANK, I TURNED ON TO THE FRONTAGE ROAD AND MY JEE AGAIN LOST ALL POWER. GAVE ME A MESSAGE THAT VEHICLE MUST BE STOPPED BEFORE SHIFTING GEARS.
Power train, Electronic stability control (ESC), Fuel/propulsion system, Nov 3, 2020
ON SEVERAL OCCASIONS NUMBERING AN EXCESSIVE AMOUNTS MY 2014 JEEP CHEROKEE LATITUDE 9-SPEED TRANSMISSION HAS EXHIBITED THE HARD SHIFTING SLUGGISH SHIFTING AND JERKING SINCE I'VE OWNED THE VEHICLE . BEGINNING IN AUGUST OF 2020 I NOTICED ON MULTIPLE OCCASIONS THAT WHEN I WENT TO PULL OUT FROM A COMPLETE STOP MY VEHICLE WOULD NOT GO AND WOULD DROP INTO NEUTRAL SUDDENLY AND I WOULD HAVE TO RETURN THE VEHICLE TO PARK AND BACK TO DRIVE TO GET IT TO MOVE AND HAS CAUSED ME TO ALMOST BE IN A VEHICULAR ACCIDENT ON TWO MULTIPLE OCCASIONS ON THE SAME DAY AND I AM CONCERNED FOR MY SAFETY IN THIS VEHICLE. I HAVE RESEARCHED AND SEEN THAT THERE ARE NUMEROUS RECALLS FOR THIS MODEL AND MAKE BUT MINE JEEP IS NOT INCLUDED BUT IT EXHIBITS THE SAME PROBLEMS AND IT HAS THE SAME MAKE AND MODEL THAT NUMEROUS RECALLS WERE ISSUED FOR.
Power train, Engine, Fuel/propulsion system, Oct 30, 2020
AFTER FILLING UP MY CAR EVERYTIME IT SHUTS OFF IN THE MIDDLE OF THE ROAD AND SWITCHES TO NEUTRAL. RPM SHOOTS UP RANDOMLY AND SHUTS OFF
Fuel/propulsion system, Oct 3, 2020
ATTEMPTING TO FILL GAS TANK AT GAS STATION. GAS TANK AT ABOUT 1/4 FULL. GAS PUMP REPEATEDLY SHUTS OFF WHILE FILLING ABOUT EVERY 0.1 GALLON. IT TAKES 10-15 MINUTES TO FILL THE TANK. THIS FIRST HAPPENED JANUARY 2020 BUT PROBLEM WENT AWAY AFTER SEVERAL FILL UPS. I HAVE THE PROBLEM AGAIN IN SEPTEMBER 2020. STILL HAPPENING. I LIVE IN NORTHWEST OHIO.
Other or unspecified, Fuel/propulsion system, Sep 21, 2020
CAR BUCKS AND STALLS AFTER FILLING UP WITH GAS. FOUR TIMES TO THE DEALER AND THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT. FINALLY, DRIVING CAR STALLED IN TRAFFIC. MADE IT TO THE DEALER. THEY WERE ABLE TO FINALLY SEE THE PROBLEM AS NO CODES WERE GOING OFF BEFORE. CAR WAS IN MOTION AND STALLED. RESTARTED,THEN STALLED AT THE RED LIGHT. SO IT STALLED WHILE MOVING AND STATIONARY.
Engine, Fuel/propulsion system, Aug 27, 2020
I NEED TO PUT OIL IN MY CAR AT LEAST TWO TIMES IN BETWEEN OIL CHANGES. MY CAR HAS STOPPED MULTIPLE TIMES WHEN I TURN BECAUSE IT RAN OUT OF OIL. THE ENGINE BURNS OIL SO FAST. I DON'T DRIVE THAT MUCH. THIS IS EXPENSIVE AND VERY VERY DANGEROUS. THIS CAR NEEDS TO BE RECALLED.
Fuel/propulsion system, Aug 20, 2020
CAR STALLS OUT WHILE DRIVING AFTER FILLING GAS TANK (NOT TOPPING IT OFF). TRANSMISSION LIGHT COMES ON, ALL WARNINGS COME ON, AND CAR LOCKS UP. SOMETIMES YOU CANNOT PUT IT IN GEAR, AND THE STEERING WHEEL LOCKS UP. IT WILL SAY "SHIFT TO PARK," BUT YOU CANNOT ALWAYS DO THAT. SOMETIMES WHEN IT STALLS IT WILL STILL BE RUNNING, BUT WILL JUST GO OUT OF GEAR. THIS IS A KNOWN PROBLEM, AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. YESTERDAY, I WAS NEARLY REAR-ENDED THREE TIMES ON AN INTERSTATE IN ATLANTA WHEN MY CAR SUDDENLY STALLED WHILE I WAS IN MOTION. HERE IS WHAT ONE MECHANIC SAID: YOUR VEHICLE HAS AN ISSUE WITH VENTILATION FROM THE FUEL PUMP, THE GAS HAS NOWHERE ELSE TO GO BUT GET SUCKED UP TOWARDS THE ENGINE. THE PUMP IS FAILING, THE CHARCOAL CANISTER IS FULL OF FUEL, THE EVAP SYSTEM INTEGRITY MODULE IS FULL OF FUEL AND THE PURGE IS PUSHING FUEL INTO THE INTAKE WHICH IS DROWNING THE MOTOR AND SHUTTING IT OFF. HE SAID IT IS EXTREMELY DANGEROUS TO DRIVE, AND THAT HE HAS SEEN THIS WITH THE EXACT MAKE AND MODEL OF THE CAR. I AM TERRIFIED TO DRIVE MY CAR, AND IT ONLY HAS 36,000 MILES ON IT. I, OR SOMEONE ELSE, WILL BE KILLED BECAUSE OF THIS ISSUE. THIS STARTED WHILE THE CAR WAS STILL UNDER WARRANTY, AND IT TOOK OVER A YEAR TO FIGURE OUT WHAT WAS GOING ON. WE HAVE SINCE CALLED CHRYSLER EVERY DAY TO SPEAK TO A SUPERVISOR, AND NO ONE WILL RETURN OUR CALLS. THEY REFUSE TO ACKNOWLEDGE THE SITUATION, THE SEVERITY OF THE SITUATION, AND OUR CONCERNS. THEY SAID TO CONTACT YOU.
Fuel/propulsion system, Jul 31, 2020
AFTER I FILL UP MY GAS TANK, THE CAR WILL STALL WHEN SLOWING (LESS THAN 30 MPH) OR IDLING MULTIPLE TIMES OVER THE FIRST SEVERAL MILES OF DRIVING. THE CAR STARTS SHUDDERING, THE ENGINE LIGHT COMES ON, IT STALLS, SAYS TO SHIFT TO PARK, AND THEN REQUIRES A RESTART. SOMETIMES IT WILL NOT GO INTO GEAR AND EVERYTHING SEIZES UP, INCLUDING THE STEERING WHEEL. SOMETIMES A NOTIFICATION COMES ON ABOUT THE TRANSMISSION AND ALL OTHER COMPONENTS BEING INOPERABLE. IT ONLY HAPPENS AFTER FILLING UP MY TANK - IF I DON'T FILL MY TANK ALL THE WAY, IT DOES NOT HAPPEN. NOTE THAT I DO NOT "TOP OFF" MY GAS - I STOP WHEN THE PUMP STOPS. IT IS REALLY SCARY AND REALLY DANGEROUS, AS I STALLED OUT ON A MERGING INTERSTATE RAMP AND THEN ON THE INTERSTATE WHEN TRAFFIC SLOWED THIS HAS BEEN HAPPENING SINCE JUNE 2019.
Other or unspecified, Fuel/propulsion system, Jul 8, 2020
SHIFTER IS CONTINUALLY LIGHTING UP WITH THE RED INDICATOR LIGHT ON ALL GEARS (P, R,N &D) VERY RECENTLY I GET AN ERROR MESSAGE STATING 'SERVICE SHIFTER' THE INDICATOR LIGHTS HAVE BEEN ONGOING FOR A FEW YEARS AT THIS POINT, BUT ONLY RECENTLY THE ERROR MESSAGE. THIS ERROR MESSAGE HAPPENED WHILE DRIVE 70MPH DOWN THERE FREEWAY. ALSO, THERE HAS BEEN AN ISSUE WITH THE 'FUEL VAPOR SYSTEM' THAT I'VE HAD NEATLY SINCE WE BOUGHT THE JEEP NEW. IT'S BEEN LOOKED AT AND NO ONE WILL TOUCH IT WITHOUT COSTING AN ARM AND A LEG. UNACCEPTABLE FOR A NEW VEHICLE! BOTH ARE ONGOING ISSUES OCCURRING SINCE WINTER OF 2013.
Fuel/propulsion system, Jul 4, 2020
A FEW DAYS AFTER PURCHASING THIS VEHICLE I WAS SLOWING DOWN TO ENTER A TRAFFIC CIRCLE WHEN THE CAR STARTED JERKING AND THE CAR COMPLETELY SHUT DOWN. I HAD TO PUT IT PACK IN PARK AND RE-START, THIS DID NOT HAPPEN QUICKLY. LUCKY, THE CAR BEHIND ME WAS PATIENT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AND NEEDS TO BE ADDRESSED.
Electrical system, Exterior lighting, Fuel/propulsion system, May 29, 2020
I'VE HAD TO REPLACE THE OIL HOUSING FILTER AND LIGHT SWITCH AND NOW THE SHIFTER LIGHT IS COMING ON. THIS CAR IS A LEMON AND NEEDS A RECALL. THIS IS ALL HIGHWAY. *TR
Fuel/propulsion system, Apr 10, 2020
WHEN I FILL UP THE TANK IT IRKS AND SHUTS OFF. VERY SCARY AND DANGEROUS.
Fuel/propulsion system, Apr 1, 2020
I HAVE HAD MY VEHICLE ALMOST TWO YEARS. WITHIN THE LAST FOUR MONTHS I BEGAN HAVING ISSUES WHEN I WOULD GO TO PUMP GAS. THE NOZZLE AT THE GAS STATION BEGAN TO SHUT OFF REPEATEDLY. IT ACTS AS IF THE VEHICLE IS FULL REGARDLESS OF HOW MUCH GAS IS IN THE TANK. I HAVE BEEN TO DIFFERENT GAS STATIONS AND TRIED DIFFERENT WAYS OF PUMPING MY GAS ALL WITH THE SAME PROBLEM. I HAVE TAKEN MY VEHICLE TO TWO MECHANICS NOW WHO HAVE IDENTIFIED THE PROBLEM TO BE THE FUEL TANK. I HAVE DONE RESEARCH AND FOUND A LOT OF FELLOW OWNERS OF 2014 JEEP CHEROKEE TRAILHAWKS TO ALSO HAVE THIS PROBLEM. I AM OUT OF MY MANUFACTURER'S WARRANTY AND THE EXTENDED COVERAGE I PURCHASED FOR THE VEHICLE COVERS EVERY ASPECT OF THE FUELING SYSTEM EXCEPT THE TANK. I FIND THAT TO BE QUITE ODD. IN FACT, THE COMPANY DOES NOT OFFER ANY TYPE OF COVERAGE THAT WOULD COVER THE FUEL TANK ITSELF. IT TAKES ME AROUND 20 MINUTES OR SO TO FILL MY GAS TANK AND THAT IS A MERE ESTIMATE BECAUSE THERE IS NO WAY OTHER THAN GUESSING AT THIS POINT TO KNOW WHEN THE TANK IS FULL. IS THIS SOMETHING JEEP OWNERS ARE GOING TO HAVE TO ENDURE OR WILL THERE BE A SOLUTION OFFERED? THANK YOU FOR YOUR TIME AND CONSIDERATION.
Other or unspecified, Engine, Fuel/propulsion system, Mar 24, 2020
AFTER FILLING THE VEHICLE WITH GAS IT WILL HESITATE AND STALL OUT WHILE DRIVING. IT TELLS YOU TO PUT THE CAR IN PARK AND THEN YOU HAVE TO RE CRANK IT TO SHIFT BACK TO DRIVE. AFTER THE TANK IS ABOUT 3/4 FULL IT STOPS STALLING.
Fuel/propulsion system, Mar 19, 2020
I PURCHASED THE VEHICLE USED WITH MAYBE 60,000 MILES IN AUGUST 2018 AND WITHIN A FEW MONTHS OF THE PURCHASE, ON DECEMBER 24 2018, THE CAR JERKED THEN STALLED OUT WHILE I WAS DRIVING ON A NEIGHBORHOOD STREET. THE MESSAGE BOARD GAVE A TRANSMISSION ERROR AND SAID TO PUT THE CAR IN PARK AND RESTART. AFTER RESTARTING, THE VEHICLE DID NOT DRIVE WELL (HARD TO STEER, ACCELERATE). HAD IT TOWED TO THE DEALERSHIP, WHERE THEY DID SOME WORK ON THE TRANSMISSION. IN NOVEMBER 2019, JUST AFTER REFUELING, THE VEHICLE LOST POWER WHILE I WAS AT A BUSY TRAFFIC LIGHT DURING RUSH HOUR. I RESTARTED THE CAR AND IT DID NOT HAVE ANY ISSUE AFTER THAT. IN JANUARY 2020, I REFUELED MY CAR, DROVE MAYBE 10 MILES AND THE CAR STARTED LOSING POWER AGAIN AT A BUSY STOP LIGHT IN A LARGE HIGHWAY INTERSECTION. THIS TIME THE CAR JERKED, THEN I GOT THE SAME TRANSMISSION ERROR AS THE FIRST TIME. I TURNED THE CAR OFF THEN ON, AND I WAS ABLE TO LIMP TO MY JOB (SAME DIFFICULT STEERING AND ACCELERATION). TOOK IT TO THE DEALERSHIP WHERE THEY ADDRESSED A RECALL ISSUE (TRANSMISSION SOFTWARE) AND A CHECK ENGINE LIGHT (OIL PRESSURE SENSOR). IN MARCH 2020, JUST AFTER REFUELING THE VEHICLE, IT STARTED LOSING POWER AT A RED LIGHT. IT DIDN'T FULLY LOSE POWER BEFORE I MADE IT TO MY HOUSE AND HAD IT TOWED. NOW THAT I'VE MADE THE CONNECTION BETWEEN REFUELING AND POWER LOSS, THE DEALERSHIP HAS REALIZED THAT THERE IS A FAULTY VALVE OR SENSOR CAUSING GAS TO LEAK INTO PLACES IT SHOULDN'T. IT LOOKS LIKE IT'S COMMON ISSUE, AND IT'S HONESTLY VERY UNSAFE SINCE THE VEHICLE LOSES POWER AS YOU ARE DRIVING!!!
Power train, Fuel/propulsion system, Mar 16, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN 2ND AND 3RD GEAR, THE ENGINE REVVED UP AND THE VEHICLE SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE LOCATED AT (2120 CHATMAN RD. CHATTANOOGA TN.) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEED TO BE REPROGRAMMED. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, AFTER REFUELING THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. UPON INSPECTION, IT WAS DISCOVERED THAT GEAR FLUID LEAKED FROM THE REAR DRIVER SIDE DIFFERENTIAL AXLE BEARINGS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.
Engine, Fuel/propulsion system, Mar 8, 2020
EVERY TIME GAS IS ADDED TO THE TANK THE JEEP STALLS OUT AT STOP LIGHTS. A MESSAGE APPEARS ABOUT PUTTING IT IN PARK AND THEN PICKING A GEAR. IT IS DANGEROUS AND SHOULD BE RECALLED AGAIN. THE HAPPENED ON A BUSY ROAD AT A MAJOR INTERSECTION AND AT EVERY STOP SIGN AND EVEN WHILE SLOWING TO MAKE A TURN.*DT *LN CONSUMER STATED MANUFACTURE HAS KNOWN ABOUT THE SUDDEN STALL ISSUE AT LEAST 2 YEARS BUT DID NOT NOTIFY THE OWNER AND RECALLED NUMEROUS TIMES.*JB *LN*JB
Fuel/propulsion system, Feb 29, 2020
AFTER REFUELING THE VEHICLE, THE ENGINE STALLS OR SHUTS OFF WITHOUT WARNING. NO WARNING LIGHT OR CHECK ENGINE LIGHT COMES ON. I ALMOST CRASHED DUE TO LIMITED BRAKING AND LOSS OF POWER STEERING. THERE ARE HUNDREDS OF REPORTS OF THIS ISSUE WITH CHRYSLER PRODUCTS AFTER RESEARCHING IT. THERE NEED TO BE A RECALL.
Power train, Engine, Fuel/propulsion system, Feb 24, 2020
CAR SHUTS OFF WHILE DRIVING. LEAVING ME STUCK IN MIDDLE OF ROAD AND WILL NOT TURN ON FOR PROLONGED PERIOD OF TIME.
Engine, Fuel/propulsion system, Feb 13, 2020
VEHICLE OCCASIONALLY BOGS DOWN AND SOMETIMES STALLS AT VARIOUS SPEEDS AND CONDITIONS. SOMETIMES THIS WILL OCCUR SEVERAL TIMES IN A ROW AND SOMETIMES IT WILL GO DAYS, EVEN WEEKS WITHOUT REOCCURRING. THE JEEP DEALER KEPT CAR FOR SEVERAL DAYS SAID SEVERAL TEST DRIVES FOUND NO PROBLEM AND THE DIAGNOSTICS AND ONBOARD COMPUTER CODES WERE NORMAL. THIS IS A POTENTIALLY VARY DANGEROUS PROBLEM IF TRYING TO PULL OUT INTO TRAFFIC ON THE INTERSTATE OR TRYING TO PASS SOMEONE. THE PROBLEM IS REPORTED ALL THROUGHOUT THE INTERNET BUT NOTHING IN RECALLS. ALL RECALLS ON THIS VIN HAVE BEEN COMPLETED.
Other or unspecified, Engine, Fuel/propulsion system, Jan 21, 2020
I PURCHASED MY CAR ON 10/1/19 WITH 98,000 MILES. A FEW SHORT DAYS LATER MY CAR STARTED DRIVING HORRIBLE. SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE AND SHIFT AND MY ENGINE LIGHT CAME ON WHILE DRIVING, SCANNED IT AND WAS SHOWING P0520 OIL PRESSURE SENSOR. THAT WAS REPLACED. CAR WAS STILL DRIVING THE SAME AND 3 DAYS LATER WHILE DRIVING MY ENGINE LIGHT CAME ON AGAIN, THIS TIME CODE P06DD. BROUGHT MY CAR TO THE MECHANIC WHERE HE HAD IT 3 WEEK. MY OIL PUMP WAS REPLACED WITH A NEW OEM PUMP. THE VERY NEXT DAY WHILE DRIVING MY ENGINE LIGHT WENT ON AGAIN, THROWING THE SAME CODE P06DD. BROUGHT BACK TO THE DEALER WHERE MY CAR WAS LOW 2 QUARTS OF OIL. WAS TOLD TO BRING IT TO JEEP FOR RECALL AND DIAGNOSIS. JEEP HAS MY CAR FOR 4 DAYS, COMPLETED THE RECALL BUT WAS UNABLE TO DIAGNOSE MY CAR. UPON LEAVING THE JEEP DEALER MY ENGINE LIGHT CAME BACK ON AND NOW MY CAR WAS STUCK IN SAFE MODE AND WOULD NOT GO OVER 60MPH. I BROUGHT MY CAR BACK TO THE DEALER WHERE I PURCHASED IT. THEY HAD MY CAR FOR TWO WEEKS AND REPLACED MY ENGINE. I PICKED MY CAR UP ON 12/6/19 FROM THE DEALER I PURCHASED FROM, WHO JUST REPLACED MY ENGINE. WITH A NEW ENGINE, THE CAR IS STILL NOT DRIVING RIGHT. IT IS STILL SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE, HESITATING TO SHIFT OUT OF ALL GEARS. I HAD MY TIRES BALANCED 2 TIMES.ON 1/13/2020 MY CAR WHILE DRIVING ON THE HIGHWAY WENT INTO SAFE MODE AGAIN. NOT GOING OVER 60MPH. THIS TIME NO ENGINE LIGHTS ARE ON. I BROUGHT IT BACK TO THE DEALER I PURCHASED FROM, THEY HOOKED UP THE COMPUTER..WHICH SHOWED NO CODES. IT TOOK MY CAR OUT OF SAFE MODE BUT DID NOT FIX ANY OF THE PROBLEMS I'M HAVING. TODAY, 1/21/20 MY CAR WENT BACK INTO SAFE MODE WHILE DRIVING. WILL NOT GO OVER 60MPH AND THERE ARE NO LIGHTS ON THE DASH SHOWING THERE IS A PROBLEM. THIS CAR IS NOT SAFE. I AM A SINGLE MOM WITH 2 KIDS AND I WILL NOT JEOPARDIZE MINE OR THEIR LIVES IN THIS VEHICLE.