2014 Jeep Cherokee

Problems, recalls and owner-reported issues

Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 2,647

Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.

Primary concernPower train1,469 reports · 55% of complaints
Owner complaints2,647Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,469
  2. Engine515
  3. Electrical system449
  4. Other or unspecified283
  5. Service brakes188
  6. Fuel/propulsion system186
  7. Vehicle speed control185
  8. Steering119

Recalls and investigations

  1. Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

    A fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

    Campaign 23V338000 on NHTSA.gov

  2. Power train, driveline, differential unitJun 11, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

    A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

    Campaign 20V343000 on NHTSA.gov

  3. Power train, automatic transmissionJun 13, 2019

    Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

    An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

    Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

    Campaign 19V447000 on NHTSA.gov

  4. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  5. EquipmentDec 21, 2017

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

    Campaign 17V824000 on NHTSA.gov

  6. SeatsAug 10, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

    Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

    Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

    Campaign 16V590000 on NHTSA.gov

  7. Power train, automatic transmissionJul 12, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

    If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

    Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

    Campaign 16V529000 on NHTSA.gov

  8. Visibility, windshield wiper/washerAug 12, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

    BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.

    Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.

    Campaign 15V509000 on NHTSA.gov

  9. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Campaign 15V461000 on NHTSA.gov

  10. Structure, body, hatchback/liftgateJun 22, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

    A short circuit in the liftgate control module may result in a fire.

    Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

    Campaign 15V393000 on NHTSA.gov

  11. Air bags, side/windowJan 28, 2015

    Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

    If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

    Campaign 15V041000 on NHTSA.gov

  12. Suspension, rear, shock absorberJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

    Damage to the tire or reduced braking increases the risk of a vehicle crash.

    Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

    Campaign 14V392000 on NHTSA.gov

  13. Vehicle speed control, accelerator pedalJun 4, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

    The unintended continued acceleration may increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

    Campaign 14V293000 on NHTSA.gov

Representative owner complaints: fuel/propulsion system

186 reports, newest first. Show all

  1. Fuel/propulsion system, Dec 6, 2017

    I'M NO CAR EXPERT BUT THERE IS SOMETHING SERIOUSLY WRONG AND IT CAN BE EXTREMELY DANGEROUS. EVERY TIME I FILL UP MY JEEP WITH GASOLINE IT STALLS OUT OR STOPS WORKING WHILE I'M DRIVING. IT MOSTLY JUST STALLS OUT WHEN I AM IN A LOW RPM BUT SOMETIMES WHEN I'M DRIVING DOWN THE INTERSTATE OR TRYING TO PULL OUT IN AN INTERSECTION IT FEELS LIKE THERE IS A DISCONNECT BETWEEN THE PEDAL AND THE ENGINE. IT WILL STOP WORKING IN THE MIDDLE OF TRAFFIC, WHILE I'M IN AN INTERSECTION, OR WHILE I'M DRIVING AT 60 MPH. THIS IS EXTREMELY SCARY AND I KNOW OTHER PEOPLE HAVE HAD THIS ISSUE BECAUSE IT IS ALL OVER THE INTERNET. THIS PRESENTS A DANGER TO THE PUBLIC, JEEP DRIVERS, AND IT DEFINITELY CONSTITUTES A RECALL. JEEP NEEDS TO FIX THIS.

  2. Other or unspecified, Engine, Fuel/propulsion system, Oct 4, 2017

    THE VEHICLE SHUT OFF WITHOUT ABILITY TO STEER OR SHIFT IN THE MIDDLE OF DRIVING. THIS HAS HAPPENED WHILE DRIVING ON 3 SEPARATE OCCASIONS WITHOUT RESOLUTION OR EXPLANATION FROM MECHANICS OR SERVICE MANAGERS AS TO WHY IT'S HAPPENED. THERE IS ALSO JERKING OR SHUDDERING AT VEHICLES WITHOUT UNDERSTANDING OR RESOLUTION ON SPORADIC OCCASIONS.

  3. Power train, Electronic stability control (ESC), Fuel/propulsion system, Oct 2, 2017

    BOUGHT THIS CAR 12/1/16 AND PURCHASED BEST OPTIONED WARRANTY. CAR IS STALLING AND LOCKING UP STEERING. 5X IN LAST 3 DAYS. MIL LIGHT, ETC LIGHT COMING ON. AFTER TURNING ENGINE OFF AND ON, CAR WILL DRIVE FINE OTHER THAN TRANSMISSION IS JERKY. SEEMS LIKE THERE IS A DEAD SPOT WHEN TRYING TO ACCELERATE. I PUT PREMIUM GAS IN THIS CAR. THERE IS SOMETHING DEFINITELY WRONG WITH THE COMPUTER LANGUAGE BETWEEN FUEL INTAKE AND TRANSMISSION SHIFTING GEARS. BRINGING IT TO NAPLES DODGE TMRW FOR SERVICE AND HOPEFULLY WILL BE UNDER WARRANTY.

  4. Power train, Engine, Fuel/propulsion system, Sep 26, 2017

    MY WIFE'S 2014 JEEP CHEROKEE HAS 40K MILES ON IT AND ABOUT A MONTH AGO SHE TOOK IT IN FOR SERVICE BECAUSE IT STARTED SHUDDERING/VIBRATING AND THEN SHUT-OFF/STALLED ON HER AND DISPLAYED 'SERVICE TRANSMISSION'. WE HAD IT TOWED TO A LOCAL DEALER HERE IN VA AND THEY SAID IT WAS SOFTWARE RECALLS THAT ADDRESSED THIS ISSUE. WE TOOK IT BACK 2 MORE TIMES TO THIS SAME DEALERSHIP AND THEY SECOND TIME THEY SAID CONVENIENTLY THAT ANOTHER SOFTWARE FIX HAD COME OUT TO FIX THE ISSUE BUT WE HAD TO PAY FOR IT REGARDLESS OF HAVING THE EXTENDED WARRANTY BECAUSE AS THE SERVICE TECH PUT IT 'THINGS BREAK'. THE THIRD TIME THEY TOLD MY WIFE IT WAS HER FAULT FOR 'OVER FILLING THE GAS TANK WHILE PUMPING' SINCE THE ISSUES SEEM TO HAPPEN WITHOUT FAIL EVERY TIME SHE HAS FILLED THE CAR UP TO A FULL TANK SINCE THE FIRST ISSUE. NOW WE ARE TAKING IT TO ANOTHER DEALER FOR THE SAME ISSUE (4TH TIME NO FIX).

  5. Power train, Fuel/propulsion system, Aug 16, 2017

    SEVERAL INCIDENTS WHERE VEHICLE SUDDENLY LOOSES ABILITY TO MOVE FORWARD. ENGINE STILL RUNS, DISPLAY SAYS SHIFT TO PARK, THEN BACK TO DESIRED GEAR. CHECK TRANSMISSION LIGHT, CHECK PARKING BRAKE LIGHT. LOSS OF POWER OCCURS SUDDENLY - HAS OCCURED WHILE CROSSING INTERSECTION. REQUIRES STOPPING CAR. PUTTING IN PARK. USUALLY I ALSO HAVE TO SHUT DOWN IGNITION AND RESTART, THEN SHIFT BACK INTO DRIVE. PROBLEM RESETS THE TRANSMISSION, CAUSING ANY LEARNING DATA TO BE ABSENT - FIRST SHIFTS INTO GEAR EXTREMELY ROUGH. VEHICLE HAS HAD TRANSMISSION RECALL PREFORMED - BUT THIS IS NOT THE ISSUE. CHRYSLER HAS INFORMED ME THAT CERTAIN ERRORS CAN OCCUR THAT SEND A SHUT DOWN CODE TO THE TRANSMISSION. OBD2 CODE WHEN THIS HAPPENED FOR ME WAS P1DDD-00. THEY SAY THAT FUEL VALVE ISSUES IN THE FUEL SYSTEM CAUSE THE CODE, WHICH IN TURN SHUTS DOWN TRANSMISSION. NOTE ATTACHED SERVICE BULLETIN THAT HINTS AT ISSUE. THE CRAZY THING IS A FAULT IN THE FUELS SYSTEM ALLOWS THE ENGINE TO CONTINUE (GREAT SINCE ENGINE CONTINUES - NOW MY CAR ENGINE COULD CATCH ON FIRE AND I HAVE NO MOTIVE POWER) - BUT RESETS THE TRANSMISSION, LEAVING ONE STRANDED FOR SEVERAL MOMENTS WHERE EVER THIS OCCURS. CHRYSLER TELLS ME OTHER ISSUES CAN CAN CAUSE TRANSMISSION SHUT DOWN IN LIEU OF GOING TO LIMP MODE. I HAVE HAD SEVERAL ISSUES OF THIS IN THE 3 YEARS OF OWNERSHIP - MANY PEOPLE THINK THERE IS A TRANSMISSION ISSUE - MAYBE THERE ARE ON SOME CARS - BUT NOW I LEARN THAT OTHER FAILURES CAN CAUSE RANDOM RESETS OF THE TRANSMISSION. CHRYSLER SAYS - SEE SERVICE BULLETIN - EVEN OVERFILLING GAS TANK CAN CAUSE THIS ISSUE. VEHICLE IS UNSAFE TO DRIVE AND UNFIT TO BE ON THE STREETS.

  6. Fuel/propulsion system, Aug 10, 2017

    WHEN THE FUEL TANK IS ALLOWED TO AUTO FUEL TO FULL, WITHOUT FORCING EXTRA FUEL IN THE TANK, THE VEHICLE WILL STUMBLE AND DIE WHEN ENTERING TRAFFIC WHILE LEAVING THE FUELING STATION. IF WE PURPOSELY FUEL THE TANK NO MORE THAN 75%, THE ISSUE DOES NOT OCCUR. EVERY TIME THE TANK IS ALLOWED TO FUEL TO FULL, THE EVENT HAPPENS. AS SPEAKING WITH MY DEALERSHIP IN TEXAS, THEY HAVE ACKNOWLEDGED AN INCREASING AWARENESS OF A RISE IN COMPLAINTS REGARDING THE PATRIOT AND CHEROKEE MODELS. THIS IS AN EXTREMELY DANGEROUS SITUATION WHICH DISABLES THE POWER STEERING AND POWER BRAKES, REGARDLESS OF THE ENVIRONMENT YOU HAVE ENTERED, WHEN THE VEHICLE FAILS. THE FUEL AND VAPOR SEPARATOR LOCATED ON THE TOP OF THE FUEL TANK ASSEMBLY IS APPARENTLY THE CULPRIT. WHEN RAW FUEL IS ALLOWED TO TRAVEL TO THE CHARCOAL CANISTER, THE ON BOARD COMPUTER RECOGNIZES A DIRE SITUATION AND SHUTS DOWN THE ENGINE. I AM AN ASE MASTER MECHANIC AND WORK FOR A LARGE SCHOOL DISTRICT MANAGING THE FLEET. IMAGINE YOUR ELDERLY MOTHER OR GRANDMOTHER FACED WITH THIS SITUATION AN A BUSY HIGHWAY.

  7. Fuel/propulsion system, Mar 25, 2017

    3-25-17 - TOMS RIVER, NJ VT - FUEL/PROPULSION SYSTEM I PURCHASED A JEEP CHEROKEE LATITUDE FROM LESTER GLENN IN TOMS RIVER I HAVE HAD CONSTANT FUELLING ISSUES FOR APX 2 WEEKS NOW. IT STARTED SUDDENLY THE PUMP CLICKS OFF AFTER LESS THE A GALLON HAS BEEN PUMPED LIKE IT IS FULL AND CONTINUES TO CLICK OFF WHILE TRYING TO FULL THE TANK. IT WOULD ALSO SOME TIMES "BURP UP" BEFORE IT WOULD SHUT OFF SPILLING FUEL ON THE SIDE OF THE VEHICLE. TAKING 15-20 MINUTES TO FILL THE TANK. THIS HAS HAPPENED AT SEVERAL DIFFERENCE GAS STATIONS. I WENT TO THE DEALER TO HAVE THIS CHECKED, THEY TOLD ME THE FUEL TANK NEED REPLACED WHICH COST $800.00 PLUS LABOR AND TAXES. THIS IS NOT COVERED UNDER WARRANTY DUE TO THE MILES ON MY CAR (56000). THIS SEEMS TO BE SAFETY ISSUE, AS THE FUEL SPILLS CAUSING BOTH A FIRE AND ENVIRONMENTAL PROBLEM. THIS ALSO SEEMS TO BE A MANUFACTURES DEFECT AS THERE HAS NOT ANY DAMAGE OR MODIFICATIONS TO THE VEHICLE OR FUEL TANK, THE FUEL TANK IS NOT A WEARABLE PARTS AND SHOULD BE COVERED BY JEEP EVEN THOUGH I AN OVER THE MILES.

  8. Fuel/propulsion system, Mar 12, 2017

    BROUGHT AT IN FOR JEEP SERVICE 3 TIMES AS IT SHAKES VIOLENTLY, DASHBOARD ENGINE & TRANSMISSION IDIOT LIGHTS TURN ON, CAR STALLS. THE 1ST AND 2ND TIME JEEP CLAIMED IT WAS DUE TO RECALLS NOW THEY BLAME US FOR OVERFILLING TANK. WE ARE ADAMANT THAT WE DID NOT OVERFILL. WHEN GAS TANK WAS FILLED THE PUMP NOZZLE WAS REMOVED WHEN IT CLICKED AND STOPPED. NOW WE ARE TOLD WE NEED A FUEL PUMP MODULE, EMISSION MONITOR, CARBON CANISTER & CELLULOIDS AT OUR EXPENSE OF $1200+. CAR IS UNDER WARRANTY. THIS HAPPENED WHEN SLOWING DOWN AT A LIGHT THE 1ST TIME ON A CITY STREET, PULLING INTO A PARKING SPACE THE 2ND TIME AND PULLING INTO DRIVEWAY 3RD TIME. I CONTEND THAT IF THE FUEL PUMP MODULE WAS NOT FUNCTIONING PROPERLY PERHAPS THIS CREATED A SITUATION THAT WOULD NOT ALLOW THE PROPER VACUUM TO BUILD TO LET THE GAS STATION PUMP KNOW THE TANK WAS FULL. NO GAS SPILLED OUT AT THE PUMP. WE CANNOT HAVE A VEHICLE THAT CANNOT BE FILLED OR THAT WE CAN'T TRUST IS BEING READ CORRECTLY BY THE GAS PUMPS. CALL BACKS FROM CUSTOMER CARE ARE NEARLY NON-EXISTENT. CAR HAS BEEN IN THE JEEP SHOP SINCE FEBRUARY 28TH 2017

  9. Fuel/propulsion system, Mar 11, 2017

    WHILE DRIVING MY 2014 JEEP CHEROKEE ON A CITY STREET, THE JEEP WOULD RANDOMLY LOSE POWER AND STOP MOVING. I WOULD BE ACCELERATING AFTER BEING AT A STOP LIGHT AND THE JEEP WOULD LOSE POWER AND STOP MOVING. ALSO, I WOULD BE TURNING THE CORNER AT A STOP LIGHT OR STOP SIGN AND THE JEEP WOULD LOSE POWER AND STOP MOVING. WHEN THIS OCCURRED, I WOULD PLACE THE JEEP INTO PARK AND TURN IT OFF. I WOULD HAVE TO WAIT A MINIMUM OF 5 MINUTES BEFORE IT WOULD RESTART. ONCE IT RESTARTED, I WAS ABLE TO ACCELERATE. I TOOK THE JEEP TO THE DEALERSHIP 4 TIMES BEFORE THEY WERE ABLE TO FIND A PROBABLE PROBLEM. HOWEVER, THIS WAS ONLY AFTER I RE-CREATED THE PROBLEM FOR THEM SINCE THEY WERE UNABLE TO RECREATE IT. THEY THOUGHT THAT THE PROBLEM WAS POSSIBLY A FAILED FUEL PUMP MODULE AND THE CHARCOAL CANISTER SATURATED AND CONTAMINATED WITH RAW FUEL AS A RESULT OF FAULTY FUEL PUMP MODULE.

  10. Fuel/propulsion system, Feb 21, 2017

    JUST UNDER 20,000 MILES WENT TO FILL UP WITH GAS AND AS SOON AS I STARTED THE PUMP THE GAS CUTS OFF AS IF I HAD A FULL TANK. I TRIED TILTING THE NOZZLE, PULLING IT OUT A BIT, TRYING TO SLOWLY POUR, ETC AND NOTHING WORKED AT TWO SEPARATE STATIONS. CAN NOT GO WITH THE AUTOMATIC SHUTOFF I RISK OVER FUELING THE VEHICLE IF I TRY TO FILL IT UP ALL THE WAY.

  11. Fuel/propulsion system, Feb 6, 2017

    FUEL TANK WILL ONLY TAKE SMALL AMOUNTS OF GAS AT A TIME. GAS BACKS UP IN FUEL NECK AND CAUSES THE PUMP TO SHUT OFF. FUEL GAUGE WILL INDICATE LOW AND TAKES ME OVER 10 MINUTES JUST TO PUT IN 10 GALLONS OF GAS. I HAVE TRIED HOLDING THE NOZZLE AT DIFFERENT ANGLES, DIFFERENT SPEEDS AND TRIED MULTIPLE GAS STATIONS WITH NO SUCCESS. GAS CONTINUES TO BACK UP IN THE FUEL NECK AND OCCASIONALLY PUKES UP GAS OUT OF THE FUEL NECK.

  12. Fuel/propulsion system, Jan 25, 2017

    TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. UPON REFUELING THE VEHICLE, FUEL SPEWED OUT OF THE FUEL TANK. THE DEALER DIAGNOSED THAT THE FUEL TANK ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAITED OVER A MONTH AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PART TO THE DEALER. THE DEALER DID NOT STATE WHETHER OR NOT THE PART WAS ON A BACKORDER. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 03/13/17 *BF *CN

  13. Fuel/propulsion system, Jan 3, 2017

    JUST UNDER 36000 MILES WENT TO FILL UP WITH GAS AND AS SOON AS I STARTED THE PUMP THE GAS CUTS OFF AS IF I HAD A FULL TANK. I TRIED TILTING THE NOZZLE, PULLING IT OUT A BIT, TRYING TO SLOWLY POUR, ETC AND NOTHING WORKED AT TWO SEPARATE STATIONS. BROUGHT THE JEEP INTO THE DEALERSHIP AND IT WAS DIAGNOSED AS EITHER A BAD CHECK VALVE OR BOARD SENSOR WHICH REQUIRES A NEW GAS TANK. WAS TOLD THE GAS TANKS ARE BACK ORDERED FROM THE SUPPLIER WITH NO ETA AND SENT HOME WITH MY JEEP. HOPING THE GAS TANK COMES IN QUICKLY SINCE IT TAKE A LONG TIME TO FILL UP AND BECAUSE I CANNOT GO BY THE AUTOMATIC SHUTOFF I RISK OVER FUELING THE VEHICLE IF I TRY TO FILL IT UP ALL THE WAY.

  14. Fuel/propulsion system, Dec 6, 2016

    WHEN I PUMP GAS INTO THE JEEP, IT CUTS OFF AFTER ONLY A VERY SMALL BIT OF GAS HAS BEEN PUMPED. THE FUEL GAUGE WILL SHOW THAT I AM LOW ON FUEL, I WILL STOP TO GET FUEL, WHEN I PUMP THE PUMP AUTO CUTS ME OFF AS IF THE TANK IS FULL. THERE IS ALSO A BACKSPLASH OF FUEL INSIDE THE HOSE. I HAD THE CAR SERVICED IN MARCH 2016 AND THE NOTES INDICATE THAT A FILLER TUBE WAS REPLACED. NOW IT IS DECEMBER 6, 2016 AND I AM HAVING THIS SAME ISSUE. WHEN I READ THE JEEP OWNERS BOARDS, THIS APPEARS TO BE AN ISSUE WITH MANY JEEP MODELS AND FOR MANY MODEL YEARS. IT WORRIES ME THAT I WILL BE STRANDED OUT ON THE ROADS AND NOT ABLE TO FILL MY FUEL TANK TO CARRY ON WITH MY TRIP. ALSO, I AM CONCERNED ABOUT THE GAS BACKSPLASH. WHILE I HAVE NOT YET SEEN THE GAS LEAVE THE TUBE, IT DOES BACK UP TO THE POINT I CAN SEE IT AND ONE THINKS IT WILL BACK OUT OF THE CAR ALTOGETHER. I JUST DON'T SEE HOW THIS CAN BE SAFE. SINCE IT HAPPENS WHEN I AM PUMPING GAS, THE VEHICLE IS ALWAYS PARKED AND TURNED OFF WHEN I EXPERIENCE THIS ISSUE. ON SOME OF THE BOARDS, IT IS RECOMMENDED TO BACK UP THE GAS PUMP AND TRY IT DIFFERENT ANGLES WITHIN THE TUBE. NO MATTER HOW MUCH I BACK THE PUMP UP OR ANGLE THE POSITION OF THE PUMP, IT CUTS OFF AFTER ONLY A TINY AMOUNT OF GAS BEING EXPELLED INTO THE JEEP TANK. *TR

  15. Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Oct 9, 2016

    VEHICAL HAS LOST POWER 4 TIMES WHILE DRIVING. ALMOST CAUSEING A COLLISION WITH THE VEHICAL BEHIND ME. VEHICAL WAS DIAGNOSED BY PRIVATE MECHANIC DEALERSHIP DOES NOT HAVE ANY AVAILABLE APPOINTMENTS AND PARTS ARE NOT AVAILABLE AT THIS TIME TO CORRECT THE RECALL. THIS VEHICAL IS UNSAFE TO DRIVE AND HAS BEEN REPORTED TO JEEP BUT THEY CANNOT HELP TILL IT IS DIAGNOSED WITH A CERTIFIED JEEP MECHANIC

  16. Power train, Electrical system, Fuel/propulsion system, Sep 25, 2016

    MAIN ISSUE IS WITH THE NINE SPEED TRANSMISSION ON OUR 2014 CHEROKEE. WE HAVE HAD ISSUES WITH THIS TRANSMISSION FROM THE DAY W BOUGHT CAR. INITIALLY THERE WERE THE BUMPS, BANGS, KNOCKS AND HARD ERRATIC SHIFTING BOTH UP AND DOWN SHIFTING. NOW WITH 20,000+ MILES, AND MANY-MANY TRIPS TO DEALER WE ARE STILL HAVING TO DEAL WITH A SITUATION IN WHICH THE TRANSMISSION HAS BEEN "FLASHED" TO REMOVE SECOND GEAR ON DOWNSHIFT, THUS HANGING UP IN THIRD, AND CAUSING VEHICLE TO ALMOST STALL OUT WHEN TRYING TO ACCELERATE FROM A SLOW, NON-STOPPING SPEED. THIS HAS CREATED SOME GUT WRENCHING AS WELL SITUATIONS. THE ONLY WAY I HAVE FOUND TO OVERCOME THIS PROBLEM IS TO MANUALLY SHIFT INTO SECOND GEAR - - - AND THIS IS SUPPOSED TO BE AN AUTOMATIC TRANSMISSION. MY WIFE GENERALLY USES THIS CAR AND DOES NOT REALLY UNDERSTAND THE "MANUAL SHIFTING PART". HOPEFULLY, SHE WON'T GET INJURED OR WORSE IN THIS THING!!! THIS NEEDS TO BE FIXED!!!!!

  17. Power train, Engine, Fuel/propulsion system, Aug 16, 2016

    VEHICLE DOESN'T IDLE AT STOP SIGNS OR LIGHT, OFTEN THE ENGINE SHUTS DOWN IF BRAKE IS APPLIED ABRUPTLY. WHEN SELECTING DRIVE FROM REVERSE THE VEHICLE ENGINE DIES AND SAME WITH TURNING LEFT OR RIGHT IF YOUR FEET IS NOT ON THE ACCELERATOR PEDAL. HAPPENS BOTH ON THE HIGHWAY OR AROUND LOCAL STREETS.

  18. Power train, Fuel/propulsion system, Jul 29, 2016

    I HAVE A 2014 JEEP CHEROKEE. 3 RECALLS (SHIFTING, WIPERS AND LIFT GATE) STILL WAITING ON THE PARTS FOR THE LIFT GATE. MASSIVE SHIFTING ISSUES. LOW SPEEDS TRANSMISSION SLAMS INTO THE LOWER GEAR AND HESITATES TO SHIFT IN A HIGHER GEAR. SITTING IN A LINE THE CAR WILL JUMP FORWARD EVEN WITH FOOT ON THE BRAKE. DRIVING APPROX. 60 MPH ON INTERSTATE ROUNDED A CURVE, THE TRANSMISSION DID A WEIRD NOISE AND THE WHOLE CAR SHIFTED TO THE RIGHT, THE CAR SLAMMED INTO THE LOWER GEAR, ALMOST LOOSING CONTROL. IF YOU DO NOT COME TO A FULL STOP BEFORE TRYING TO ACCELERATE, THERE IS A 2 TO 5 SECOND HESITATION BEFORE IT WILL DOWNSHIFT AND GO FORWARD. I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS BECAUSE OF THIS. DRIVING DOWN A STREET AT APPROX. 25 MILES PER HOUR THE CAR ACCELERATED THEN DOWNSHIFTED ALMOST IMMEDIATELY CAUSING A WHIP LASH EFFECT. I HAVE HAD IT LOOKED AT THE DEALER EVERY TIME I HAVE TAKEN FOR A OIL CHANGE AND THEY SAY JEEP KNOWS IT A PROBLEM BUT DON'T KNOW HOW TO FIX IT. THEY DO UPDATES ON THE SYSTEM BUT NOTHING HAS HELPED. THIS LAST TIME MADE IT WORSE. HOW LONG DOES JEEP HAVE TO "KNOW" A PROBLEM EXISTS BEFORE THEY FIX IT OR BUY THEM BACK? DOES SOMEONE HAVE TO DIE? IT HAS BEEN VERY CLOSE SEVERAL TIMES. THERE HAVE BEEN SO MANY INCIDENCES ITS HARD TO PICK JUST ONE. THIS HAS BEEN A CONSTANT PROBLEM SINCE THE FIRST "UPDATE" ABOUT 6 MONTHS AFTER I BOUGHT THE VEHICLE. I HAVE A SPECIAL NEEDS CHILD, I DON'T HAVE THE MONEY TO TRY TO TRADE THIS CAR OFF AS UPSIDE DOWN AS I AM...I NEED SOME HELP.

  19. Power train, Vehicle speed control, Fuel/propulsion system, Apr 17, 2016

    VEHICLE LOST POWER IN THE MIDDLE OF A BUSY INTERSECTION. THE THROTTLE CONTROL WARNING LIGHT, AND THE CHECK ENGINE LIGHT CAME ON. THIS IS A VERY SERIOUS SAFETY HAZARD AS TWO VEHICLES ALMOST COLLIDE WITH ME DUE TO THE SUDDEN LOSS OF POWER AND STALLING.

  20. Power train, Fuel/propulsion system, Apr 15, 2016

    AFTER STARTING MY VEHICLE FIRST THING IN THE MORNING, I DRIVE LESS THAN A 1/4 MILE, MY JEEP WILL SUDDENLY LOSE POWER AND STALL. THIS HAPPENS IN TRAFFIC AND I BECOME A TRAFFIC HAZARD IN HEAVY TRAFFIC. THE VEHICLE TELLS ME TO PUT THE SHIFTER IN "PARK" AND ONCE I DO AND ATTEMPT TO RESTART THE VEHICLE, IT USUALLY TAKES SEVERAL ATTEMPTS, BUT IT WILL START. DUE TO THE ISSUE, VEHICLES STACK UP BEHIND ME, OTHERS ATTEMPT TO GO AROUND ME, AND WHEN THE VEHICLE DOES REGAIN POWER, IT CHUGS ALONG FOR ANOTHER 1/4 MILE BEFORE IT SEEMS TO BE RUNNING NORMALLY. MY VEHICLE ONLY HAS 26,000 MILES ON IT, AND I SHOULD NOT BE EXPERIENCING THIS ISSUE. I AM BOUND TO GET HIT IN TRAFFIC WHEN MY VEHICLE LOSES SUDDEN POWER THE WAY THAT IT DOES. I LOSE POWER STEERING, AND AT THIS POINT, I AM UNSURE IF THE AIR-BAGS WOULD OPERATE DUE TO THE POWER LOSS.

  21. Other or unspecified, Engine, Fuel/propulsion system, Jan 21, 2016

    I STARTED MY CAR WITH PUSH BUTTON IGNITION AND IT IMMEDIATELY ACCELERATED TO 4000 RPM AND STAYED AT THAT SPEED FOR OVER 20 MINUTES. DURING THAT TIME, I WAS UNABLE TO TURN THE CAR OFF AND COULD NOT SHIFT THE CAR. WHEN THE ENGINE FINALLY RETURNED TO A NORMAL IDLE SPEED, I COULD SHIFT THE CAR BUT COULD NOT ACCELERATE THE ENGINE. I WOULD PRESS THE GAS PEDAL AND NOTHING HAPPENED...THE ENGINE REMAINED RUNNING AT IDLE. I CALLED TO HAVE IT TOWED TO THE DEALER AND AFTER IT SAT FOR AN HOUR OR SO , IT WAS ABLE TO BE DRIVEN ON TO THE FLATBED TRUCK. THE CHECK ENGINE LIGHT WAS ON. AFTER 5 DAYS, THE SERVICE MANAGER CALLED AND SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE CHECK ENGINE LIGHT WAS NOT ON AND THERE WERE NO CODES INDICATING A PROBLEM. THEY DID NOTHING TO FIND OR ADDRESS THIS PROBLEM AND I'M CONCERNED THAT IT COULD HAPPEN AGAIN WHILE I'M DRIVING THE CAR. I AM ALSO CONCERNED THAT THE ENGINE COULD HAVE BEEN DAMAGED BY RUNNING CONTINUALLY AT 4OOO RPM FOR OVER 20 MINUTES.. I WOULD ASSUME THAT THIS EVENT WAS CAUSED BY A SOFTWARE PROBLEM, SO I AM CONFIDENT THAT IT WILL REOCCUR. FRNKLY, I AM AFRAID TO DRIVE THIS CAR.

  22. Electrical system, Engine, Fuel/propulsion system, Jan 18, 2016

    MY VEHICLE HAS HAD CONTINUOUS ISSUES OF JERKING/MISSING GEARS WHEN IT SHIFTS, WHEN I TOOK TO BE CHECKED I WAS TOLD IT WAS A KNOWN PROBLEM WITH THIS VEHICLE AND THERE WAS NOTHING THAT COULD BE DONE UNTIL THE ENGINE BLOWS UP. I WAS NOT NOTIFIED OF ANY SORT OF ISSUES WHEN I BOUGHT THE VEHICLE NEW. I HAVE ALSO NOW HAD CONTINUOUS PROBLEMS WITH MY VEHICLE NOT STARTING FROM BEING STATIONARY, MULTIPLE TIMES IT HAS NOT STARTED AFTER BEING OFF FOR A PERIOD OF TIME, IE 24 HOURS, BUT ALSO NUMEROUS TIMES MY VEHICLE HAS SHUT OFF WHILE IN MOTION, I WAS DRIVING DOWN THE ROAD AND MY VEHICLE JUST SHUT OFF COMPLETELY, NO LIGHTS, NO GAS, NO RADIO ETC. I WAS LUCKILY ON THE SIDE OF A NON-BUSY ROAD AT THAT TIME ABOUT TO TURN ONTO A MAIN ROAD. I HAD BOTH MY CHILDREN IN THE VEHICLE WITH ME. I WAS UNABLE TO START MY VEHICLE FROM THIS NOW STATIONARY POSITION FOR APPROX. 15 MINUTES I SAT IDLE IN THE ROAD WITH MY CHILDREN IN THE CAR. ANOTHER TIME MY VEHICLE SHUT OFF WHILE I WAS DRIVING IN A BUSY INTERSECTION MY CAR SHUT OFF AS I WAS TURNING AND I WAS ALMOST T-BONED MY VEHICLE STARTED UP AFTER TRYING A FEW TIMES AND I WAS ABLE TO GET OUT OF THE ROAD WAY. ONCE I WAS PARKED IN A PARKING LOT TO COLLECT MYSELF, MY VEHICLE WOULD NOT START AGAIN. IT TOOK APPROX. 4 TIMES TRYING TO START IT AGAIN. I HAVE CONTACTED THE DEALERSHIP AGAIN AND WILL BE TAKING IT BACK, TO BE CHECKED. WHEN I TOOK IT TO THEM THE FIRST TIME FOR IT TO BE CHECKED AS TO WHY IT SHUT OFF AND THEY COULD ONLY COME UP WITH THAT IT WAS LOW ON OIL, THEY DID AN OIL CHANGE AND SAID NOTHING WAS WRONG WITH MY VEHICLE, WHICH CLEARLY THE OIL WASN'T THE PROBLEM BECAUSE IT HAS ONLY BEEN ABOUT 400 MILES SINCE THE OIL CHANGE.

  23. Power train, Fuel/propulsion system, Aug 8, 2015

    ORDERED CAR THROUGH BROWN MOTORS, LOCATED IN PETOSKEY MI. SALESMAN HAS BEEN CONDUCTING BUSINESS WITH THE FAMILY FOR MANY YEARS. CAR REPLACED VEHICLE AFFECTED IN A MAJOR FLOOD, AUG. 12, 2014. PICKED UP CAR FROM VEHICLE COURIER AT A LOCATION OFFSITE OF THE DEALERSHIP. WHILE DRIVING ON THE EXPRESSWAY FEW MILES AND COMING TO A STOP DUE TO TRAFFIC, I NOTICED THAT THE FRONT END ON THE PASSENGER SIDE MADE A VERY NOTICEABLE WOBBLING MOTION BETWEEN 5 AND 20 MPH. VEHICLE HAS REPEATED THE WOBBLING SPORADICALLY AT THE SAME SPEED UPON ACCELERATION AND OCCASIONALLY WHEN COMING TO A STOP. TOOK THE VEHICLE IN AND HAD TWO RECALLS PERFORMED. ONE FOR THE SIDE CURTAIN AIRBAG AND ANOTHER FOR THE TRANSMISSION MODULE. THE TRANSMISSION MODULE ADJUSTMENT DID NOTHING TO AMEND THE FRONT END WOBBLE. ALSO, ON OCCASION WHEN ACCELERATING TO PASS ANOTHER VEHICLE, THE ENGINE REVS UP TO ALMOST THE RED LINE ON THE TACHOMETER BEFORE THE TRANSMISSION SHIFTS AND THE CAR ACTUALLY INCREASES IN SPEED. LUCKILY I HAVE NEVER EXPERIENCED THIS ON A TWO LANE ROAD WHILE PASSING ANOTHER VEHICLE. OTHER THAN THAT THE VEHICLE PERFORMANCE HAS BEEN ADEQUATE.

  24. Power train, Fuel/propulsion system, Jul 21, 2015

    ON APRIL 1, 2015 WHILE ACCELERATING FROM A COMPLETE STOP TO MERGING INTO ON COMING TRAFFIC THE TRANSMISSION DISENGAGED AND THE CAR LOST ALL POWER. WARNING CAME ON THE DASH TELLING ME " TRANSMISSION NEEDS SERVICE. NO POWER. PULL OVER TO SIDE OF ROAD. PUT CAR IN PARK AND SHUT OFF ENGINE." THIS HAPPENED AGAIN ON JULY 17, 2015 WHILE MY WIFE WAS MAKING A LEFT HAND TURN FROM A COMPLETE STOP. THE TRANSMISSION DISENGAGED AGAIN AND SHE LOST ALL POWER. SHE WAS NEARLY REAR ENDED BY A SEMI TRUCK WHO WAS BEHIND HER BUT MADE THE LEFT HAND TURN WITHOUT SLOWING DOWN. SHE HAD OUR 2 GRAND DAUGHTERS IN THE BACK SET AND WAS SCARED AND AFRAID FOR THEIR SAFETY. THIS 2014 JEEP CHEROKEE MODEL HAS HAD CONTINUED ISSUES WITH THE 9 SPEED TRANSMISSION AND ALL JEEP DOES IS ISSUE SOFTWARE UPGRADES TO TRY TO ELIMINATE THE SHIFTING AND POOR ACCELERATION PROBLEMS THIS TRANSMISSION CONTINUES TO HAVE. WITH THE TRANSMISSION DISENGAGING AT LOWER SPEEDS SOMEONE IS GOING TO GET KILLED IF NOT SERIOUSLY HURT. THE NHTSA NEEDS TO ISSUE A RECALL TO JEEP BEFORE SOMEONE IS KILLED BY THIS FAULTY TRANSMISSION THAT WAS BROUGHT TO MARKET BEFORE LONG TERM TEST COULD BE CONDUCTED ON IT TO MAKE SURE IT FUNCTIONS PROPERLY AND SAFELY.

  25. Power train, Electrical system, Engine, Fuel/propulsion system, Jan 4, 2015

    MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START FAIRLY ROUGH. SHE TOOK MY VEHICLE TO WORK. I CHECKED THE VEHICLE LATER AND IT STARTED OK. THE BATTERY VOLTAGE WAS THE NORMAL 12.6V AND 14.7V WHEN RUNNING. AT FIRST I THOUGHT IT WAS A FLUKE. THE NEXT DAY AS THE VEHICLE WOULDN'T START. WE DECIDED TO WAIT UNTIL FRI MORNING WITH CHRISTMAS BEING THURS. THE VEHICLE DID START BEFORE THE FLATBED TOWED IT OFF TO THE DEALER. THE DEALER HAD THE VEHICLE ALL DAY AND WAS ABOUT READY FOR ME TO PICK IT UP WHEN THEY NOTICED A LOSS IN PRESSURE AT THE FUEL PUMP AND DECIDED TO REPLACE IT. AFTER WE GOT THE VEHICLE BACK IT RAN OK FOR A FEW DAYS BUT THEN ON 1/3/2015 IT CUT OUT AGAIN ABOUT TWO BLOCKS FROM OUR HOUSE IN THE OTHER DIRECTION.. IT WAS AGAIN RAINY OUTSIDE. SHE AGAIN SAW THE SAME MESSAGE. I MET HER AND GOT IT STARTED AGAIN BUT ALSO AGAIN NOTICED NO REACTION TO STEPPING ON THE GAS PEDAL. WHEN I SHIFTED IT INTO REVERSE IT THEN SEEMED TO REACT TO GIVING IT GAS FINE AND DROVE HOME OK. WE TOOK IT TO CHURCH AND AROUND TOWN THE NEXT DAY AND IT SEEMED FAIRLY NORMAL. HAVING GONE THROUGH ROUGH SHIFTING PROBLEMS WITH THIS VEHICLE EARLY AND TWO TRANSMISSION PROBLEMS WITH CHRYSLER GRAND VOYAGERS AND THEN THIS JEEP AND THE ARTICLES ON THIS SITE THAT SEEM TO BE POINTING TO JEEP TRANSMISSIONS I THINK CHRYSLER BETTER COME UP WITH THE RIGHT FIX VERY SOON BEFORE SOMEONE GETS KILLED. *TR