2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: power train
1,469 reports, newest first. Show all
Power train, Jan 27, 2021
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT TO NEUTRAL AT VARIOUS RATES OF SPEED AS THE SERVICE SHIFTER WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SOUTH POINT DODGE CHRYSLER JEEP RAM (5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 774-6306) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Jan 19, 2021
I HAVE TO HAVE MY PTU AND ACTUATOR REPLACED DUE TO FAULTY SPLINES. THERE IS A RECALL BUT SOME HOW MY VEHICLE IS NOT IN THAT RECALL. EVEN THOUGH THE SAME ISSUE HAS HAPPENED TO MY 2014 JEEP CHEROKEE TRAILHAWK. I HAVE PICTURES OF THE PTU SPLINE WORE COMPLETELY OFF. I HAVE TALKED TO OTHERS ABOUT THIS RECALL AND EVEN LATER YEARS 2015 AND ON HAVE BEEN RECALLED. NOW I'M OUT OF POCKET $1200 FOR A FAULTY PTU FROM THE FACTORY. I THINK IT'S TERRIBLE THAT JEEP IS SENDING THESE VEHICLES OUT THE DOOR KNOWING THAT THIS AN ISSUE.
Steering, Power train, Jan 14, 2021, crash
JUST BOUGHT THIS CAR FROM PRIVATE OWNER, I ASKED OF ANY RECALLS, SHE TOLD ME NONE AT ALL. DIDN'T EVEN HAVE IT A WEEK AND TRANSMISSION STUCK IN NEUTRAL AND COULDN'T REMOVE THE KEYS.
Power train, Jan 13, 2021
TRANSMISSION BANGS AND GOES INTO NEUTRAL WHILE DRIVING. I WAS DRIVING 70 MPH ON FREEWAY AND HARD A LOUD BANK AND CAR WENT INTO NEUTRAL AND HAD NO GAS PEDAL ALONG WITH DASH LIGHTING STATING SERVICE TRANSMISSION AND ENGINE LIGHT ON. THERE ARE MANY COMPLAINTS AND RECALLS ON THESE AND OTHER SHIFTING PROBLEMS. VERY DANGEROUS AT LEAST
Power train, Jan 13, 2021
TRANSMISSION REMAINS IN 3RD GEAR WHEN SLOWING TO A STOP WHICH MAKES ACCELERATION VERY POOR WHEN TRYING TO TURN ACROSS TRAFFIC. IN 3RD GEAR THE ACCELERATION IS VERY SLUGGISH. AS YOU APPLY MORE ACCELERATOR PEDAL, THE TRANSMISSION SUDDENLY DOWNSHIFTS TO 1ST GEAR WITH A SLAM AND TIRE SPIN. I'VE HAD AT THE DEALER AND WAS TOLD MY VEHICLE HAD THE LATEST FIRMWARE INSTALLED AND THEY COULD DO NOTHING ABOUT IT. THIS IS A SAFETY CONCERN. THE TRANSMISSION SHOULD DOWNSHIFT TO 1ST GEAR MUCH SOONER THAN IT DOES. I SUSPECT THIS IS THE REASON THE DRIVETRAIN RECALLS HAVE BEEN HAPPENING. I ENTERED 1/13/2021 IN THE DATE BUT THIS IS A CONSISTENTLY REOCCURRING PROBLEM.
Suspension, Power train, Jan 11, 2021
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PREFERRED CHRYSLER DODGE JEEP RAM (3146 HENRY ST, MUSKEGON, MI 49441, (231)733-4401) WHERE IT WAS DIAGNOSED WITH NEEDING THE TRANSMISSION AND UNKNOWN ROD OF THE REAR END TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Power train, Jan 2, 2021
SHIFTER NEEDS SERVICE WARNING LIGHT
Power train, Jan 1, 2021
ON A ROLLING STOP OR BUMP STOP THE TRANSMISSION WILL NOT DOWNSHIFT AND STAYS IN 3RD GEAR. ACCELERATION IS DANGEROUSLY SLUGGISH, AS YOU STEP HARDER ON THE GAS AS TRAFFIC APPROACHES THE TRANSMISSION SLAMS INTO 1ST GEAR OR GOES INTO NEUTRAL. I HAVE REPORTED THIS TO THE DEALER MANY TIMES. HAVE ALL THE LATEST FLASH UPDATES. THIS TRANSMISION IS DANGEROUS !!!
Power train, Jan 1, 2021
MY CAR IS CUTTING OFF WHILE DRIVING. SHIFT TO PARK MESSAGE SHOWS UP AND CAR STALLS. 83,390 MILES. JUST BOUGHT USED FROM A DEALERSHIP AND ALREADY GETTING TRANS PROBLEMS.
Power train, Engine, Jan 1, 2021
OIL FILTER ADAPTER FAILED. SLOW OIL LEAK AND THEN GARAGE FLOORING UNDER VEHICLE WAS FULL OF OIL. GOT VEHICLE TO MECHANIC AND HAD 1 QT LEFT. MECHANIC ALSO HAD A DODGE VAN GETTING THE SAME REPAIR, SAME PART, SAME PART #. SEEMS TO BE A BIG PROBLEM WITH KEEP, CHRYSLER, DODGE PER MECHANIC AND INTERNET. ALSO WHEN AT EITHER A STOP OR EVEN TRAVELING ON ROADWAY, VEHICLE BECOMES JERKY AND HAVE TO EITHER PUT IN PARK AND THEN BACK TO DRIVE OR VEHICLE HAS TO BE RESTARTED. BATTERY CAN DRAIN FROM 13.9 DOWN TO 12.7 WHEN THIS IS HAPPENING. THIS CURRENT BATTERY IS THE 4TH BATTERY FOR THIS VEHICLE.
Power train, Electrical system, Engine, Dec 27, 2020
CONSTANT TRANSMISSION ISSUES/ JERKS AND HARD THRUSTS. BEEN IN JEEP DEALERSHIP MANY TIMES WITH COMPLAINT. SAME ISSUES NOW OUT OF WARRANTY. NOW AS OF DEC 25 2020, VEHICLE WENT COMPLETELY DEAD , CAME BACK ON AND NOW THROWS ALL SERVICE LIGHTS ON DASH AND VEHICLE WILL NOT MOVE OUT OF GEAR. HAVE TO DISCONNECT BATTERY TO PUT INTO PARK/NEUTRAL TO MOVE OUT OF WAY. UNDRIVEABLE . THIS 2014 LATTITUDE HAS BEEN A NIGHTMARE AND AN UNSAFE VEHICLE FROM THE BEGINNING. UNFORTUNATELY I WAS UPSIDE DOWN ON FINANCE OR IT WOULD HAVE BEEN GONE. NOW WITH IT ALMOST BEING PAID OFF I AM IN FINANCIAL RUIN OVER THIS ONCE AGAIN. UNSAFE VEHICLE.
Power train, Dec 21, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION DOWN SHIFTED. THE TRANSMISSION FAILED TO SHIFT INTO THE CORRECT GEAR AND THE VEHICLE FAILED TO PROVIDE PROPER ACCELERATION DUE TO THE TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION SOFTWARE WAS UPDATED AND THE TRANSMISSION WAS ALSO REPLACED HOWEVER, THE REPAIRS FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO BILLION AUTO CHRYSLER JEEP DODGE RAM FIAT (5910 S. LOUISE AVENUE SIOUX FALLS, SD 57108, (844) 235-5193) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 47,000.
Power train, Dec 21, 2020
MY TRANSMISSION SHIFTS HARD, CLUNKS INTO GEAR, JERKS, SOMETIMES DOESN'T RESPOND TO ACCELERATION. I HAD IT COMPLETELY REPLACED WITH BILLION AUTOMOTIVE VIA SERVICE MANAGER MIKE LAVIN IN 2018. THE NEW TRANSMISSION IS ACTING EXACTLY THE SAME WAY.
Power train, Dec 18, 2020
I OWN A 2014 JEEP CHEROKEE SPORT. WHILE I'M DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTES TO NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. IT ALSO WILL REV IT'S SELF WHILE STATIONARY, MY CAR WILL LOOSE POWER OR GAIN ITS OWN RPMS WHILE ON A FLAT HWY, THIS PROBLEM IS GETTING WORSE. THE TRANSMISSION SOFTWARE NEEDES TO BE REPROGRAMMED. ACCORDING TO THE NHTSA CAMPAIGN #'S 19V447000 & 16V529000 THE RECALL #'S ASSOCIATED WITH THIS SAME ISSUES I'M HAVING ARE V69 & S55. WHEN I TYPE IN MY VIN# TO CHECK FOR THESE RECALLS MY VEHICLE IS NOT LISTED HAS HAVING ANY RECALLS. MY SPECIFIC VEHICLE NEEDS TO BE ADDED SO I CAN PROPERLY HAVE THESE ISSUES RESOLVED.
Power train, Dec 14, 2020
THIS IS REGARDING THE AUTO MAKERS RECALL NUMBER W47 AND THE NHTSA CAMPAIGN NUMBER 20V343. EVEN THOUGH MY VEHICLE IS SUFFERING THE SAME POWER TRANSFER UNIT ISSUE WITH FRONT WHEEL SLIPPING, MY VEHICLE HAS NOT BEEN COUNTED TOWARDS THE RECALL. IT HAS RECENTLY BEEN DIAGNOSED WITH A FAULTY PTU AND NEEDS TO BE REPAIRED. THIS IS A CATEGORY 1 RECALL ISSUE WHICH MAY RESULT IN INJURY/DEATH. THERE ARE OVER 67,200 VEHICLES ALREADY RECALLED AND MY VEHICLE NEEDS TO BE RECALLED AS WELL. SEE: HTTPS://WWW.MRBLAW.COM/BLOG/2020/06/JEEP-RECALLS-CHEROKEES-FOR-DANGEROUS-FAULT-IN-POWER-TRANSFER-UNIT/
Power train, Dec 7, 2020
I WAS DRIVING ON HIGHWAY THEN ALL OF A SUDDEN MY CAR LOST POWER AND STOPPED. THE CAR TURNS ON BUT WILL NOT DRIVE AND THEN EVENTUALLY SHUTS DOWN .
Power train, Engine, Dec 3, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTED TO THE NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC DETERMINED THE CAUSE AS AN ELECTRICAL FAILURE. ADDITIONALLY, THE TRANSMISSION SOFTWARE NEEDED TO BE REPROGRAMMED. THE TRANSMISSION SOFTWARE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 42,000. *BF VEHICLE HAS BEEN REPAIRED.*JB
Power train, Nov 27, 2020
KEEPS SAYING SHIFT TO PARK, THEN DESIRED GEAR. RUNS RUFF AND THEN DIES. RESTARTED IT 5 TIMES. THE TAILGATE WAS FIXED ONCE AND ONLY WORKED FOR ABOUT A WEEK. CHANGED THE FUSES AND IT STILL DOES NOT WORK WHEN YOU PRESS THE TAIL GATE BUTTON ON THE KEY FOB, OR INSIDE THE VEHICLE. THE SPEEDOMETER FLASHES ALL THE TIME.
Power train, Nov 23, 2020
FOLLOWING TRANSMISSION RELATED RECALLS R01, S55, U63, V69, AND THE LATEST ONE IN AUGUST 2020 W47- THE TRANSMISSION WILL SHIFT INTO NEUTRAL WITH OUT WARNING IN MOTION. THE DEALERSHIP ATTEMPTED TO REPROGRAM AND REPLACE THE TCM AT NO RESOLVE. JEEP HAS BEEN CONTACTED AND RESPONDED WITH A "NO GOODWILL" APPROACH, AS IN NOT ASSISTING IN ANY WAY.
Power train, Nov 22, 2020
AUTOMATIC DOWNSHIFTING ROUGH, OFTEN WILL STAY IN HIGHER GEAR WHEN DEFENDING, CAUSING JARRING WHEN TURNING AS THE VEHICLE HAS TO JUMP FROM 5TH GEAR TO 2ND WHEN MAKING THE TURN. DOWNSHIFTING IN GENERAL IS ROUGH AND UNPREDICTABLE.
Power train, Engine, Fuel/propulsion system, Nov 18, 2020
IN OCTOBER OF 2020 WHILE DRIVING ON THE HIGHWAY MY JEEP SHUT OFF AND LOST ALL MOTIVE AND ELECTRIC POWER. THE STEERING WHEEL LOCKED UP AND THE BRAKES APPLIED THEMSELVES. MY WIFE WAS DRIVING, DOING ABOUT 40-45MPH. A MESSAGE CAME UP THAT SAID PUT VEHICLE IN PARK AND TURN OFF. AFTER DOING SO MY WIFE WAS ABLE TO TURN THE VEHICLE BACK ON AND GET HOME SAFELY. WE TOOK OUR JEEP INTO TO BE LOOKED AT BY THE DEALERSHIP. THEY SAID THEY FOUND A CODE FOR LOW VOLTAGE BUT THE BATTERY WAS GOOD, JUST LOOSE CONNECTIONS. . NO OTHER CODES WERE PRESENT. THEY ALSO STATED THAT THEY FOUND LOOSE GROHND CABLES TO THE CHASSIS AND PCM, BOTH WERE TIGHTENED. ON 11/18/2020 AFTER FILLING MY GAS TANK, I TURNED ON TO THE FRONTAGE ROAD AND MY JEE AGAIN LOST ALL POWER. GAVE ME A MESSAGE THAT VEHICLE MUST BE STOPPED BEFORE SHIFTING GEARS.
Power train, Nov 16, 2020
TRANSMISSION FAILED DRIVING DOWN A TWO LANE HILL INTO TOWN AT 35-40 MPH. ENGINE LIGHT CAME ON. TRANSMISSION DID NOT WANT TO RE-ENGAGE AFTER COMPLETE STOP. FELT LIKE TRANSMISSION WAS STARTING OUT IN 5TH OR 6TH GEAR. HAD VEHICLE TOWED TO DEALER. DEALER HAS ESTIMATED REPLACEMENT OF TRANSMISSION TO $5000. THAT'S 25% THE PURCHASE PRICE OF THE VEHICLE. IF TRANSMISSION PURCHASED FROM SOMEWHERE ELSE, IT STILL HAS TO GO BACK TO DEALER FOR COMPUTER PROGRAMMING.
Power train, Nov 11, 2020
MY CAR CONSTANT JERKS AND CUTS OFF BECAUSE OF THE TRANSMISSION. THIS HAPPENS NO MATTER WHEN I AM LOCATED. THIS HAPPENS WHENEVER I DRIVE MY CAR.
Power train, Nov 9, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN INTO THE CARPORT AT HER RESIDENCE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE ROLLED BACKWARDS DOWN THE HILL. THE VEHICLE WAS STOPPED AND TOWED TO RAMEY CHRYSLER JEEP DODGE RAM (127 FRAZIER DR, PRINCETON, WV 24739-7721, (304) 487-2151) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Power train, Electrical system, Nov 8, 2020
SERVICE SHIFTER LONG STANDING JEEP ISSUE