2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: power train
1,469 reports, newest first. Show all
Power train, Engine, Mar 29, 2020
THE TRANSMISSION SLIPS, IT DISENGAGES AND PUTS THE CAR IN NEUTRAL. IT ALSO JERKS. THE CAR WAS IN TRAFFIC, HAD TO PULL OVER.
Power train, Mar 28, 2020
STOPPED AT A LIGHT. WHEN IT TURNED GREEN, I TOUCHED THE GAS AND THE CAR WOULDN'T SHIFT. IT WAS STUCK AND WOULD ONLY ACCELERATE VERY SLOWLY TO 10 MPH. I PULLED OVER AND TURNED MY ENGINE OFF THEN TURNED IT BACK ON AND IT WAS FINE. THREE DAYS LATER, I'M AT A RED LIGHT, STOPPED AND THEN ACCELERATED TO MAKE A RIGHT. AGAIN, IT WOULDN'T ACCELERATE PAST 10 MPH. TURNED THE CAR OFF AND WHEN IT CAME BACK ON, IT ACCELERATED WITH SOME HESITATION BUT DID REACH 40 MPH. HOWEVER, THE SERVICE TRANSMISSION LIGHT ILLUMINATED. IN ABOUT A MILE, IT STARTED TO HESITATE AGAIN AS IF IT WERE ABOUT TO CHOKE. MADE IT HOME WITH THE SERVICE TRANSMISSION LIGHT STILL ON. I ONLY HAVE 68K MILES AND DO CITY AND LOCAL ROAD TRIPS--NO SERIOUS OFF ROADING. TRANSMISSION SHOULDN'T GO UP THIS QUICKLY. LUCKILY, NOT MANY PEOPLE ON THE ROAD.
Power train, Vehicle speed control, Electronic stability control (ESC), Mar 27, 2020
THE SHIFTER IS NOT INTUITIVE AND PROVIDES POOR TACTILE AND VISUAL FEEDBACK TO THE DRIVER, INCREASING THE POTENTIAL FOR UNINTENDED GEAR SELECTION.ALSO WHILE AT A STOP LIGHT THE VEHICLE REQUESTED ME TO PARK, AND WHEN RETURNED TO DRIVE THE VEHICLE DID NOT DRIVE, I HAD TO TURN THE CAR OFF AND BACK ON.
Power train, Vehicle speed control, Electronic stability control (ESC), Mar 27, 2020
THE SHIFTER IS NOT INTUITIVE AND PROVIDES POOR TACTILE AND VISUAL FEEDBACK TO THE DRIVER, INCREASING THE POTENTIAL FOR UNINTENDED GEAR SELECTION.ALSO WHILE AT A STOP LIGHT THE VEHICLE REQUESTED ME TO PARK, AND WHEN RETURNED TO DRIVE THE VEHICLE DID NOT DRIVE, I HAD TO TURN THE CAR OFF AND BACK ON.
Power train, Mar 24, 2020
MY SERVICE SHIFTER KEEPS POPPING UP ON MY DASH IT LOCKS MY DASH AND WHEN MY CAR SHIFTS TO DIFFERENT GEARS IT LAGS
Power train, Mar 21, 2020
WENT TO MY DEALER BECAUSE THE KEPT TEXTING ME TO DO THIS RECALL. I WAS NOT HAVING ANY ISSUES WITH MY VEHICLE. WHILE THERE, SERVICE MANAGER TOLD ME MY CAR WAS THROWING A CODE SERVICE SHIFTER AND WAS LIKE THAT WHEN I CAME IN TODAY. I SAID THAT IT WASN'T LIKE THAT WHEN I CAME IN. HE TOLD ME IT WAS A SENSOR AND IT WOULD BE 700 PLUS DOLLARS TO FIX IT. AGAIN I TOLD HIM THERE WAS NOTHING WRONG WHEN I CAME IN AND I REFUSED THE REPAIR. I GOOGLED THIS ISSUE ON CARGUS AND SEEMS THE WHOLE JEEP COMMUNITY IS HAVING THE SAME ISSUE. WHEN THE CODE SERVICE SHIFTER COMES ON IT BLOCKED ALL THE DIGITAL READ OUT INCLUDING SPEEDOMETER SO YOU CAN'T SEE YOUR SPEED. I DON'T KNOW IF THIS IS REAL OR A BAD SITUATION AND WHAT THE CAR WILL DO, IF IT TRULY IS A SHIFTER MALFUNCTION. THIS MAKES IT VERY UNSAFE AND SCARY TO DRIVE.
Power train, Fuel/propulsion system, Mar 16, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN 2ND AND 3RD GEAR, THE ENGINE REVVED UP AND THE VEHICLE SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE LOCATED AT (2120 CHATMAN RD. CHATTANOOGA TN.) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEED TO BE REPROGRAMMED. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, AFTER REFUELING THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. UPON INSPECTION, IT WAS DISCOVERED THAT GEAR FLUID LEAKED FROM THE REAR DRIVER SIDE DIFFERENTIAL AXLE BEARINGS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.
Power train, Mar 14, 2020
I WAS DRIVING MY CAR ON THE CITY STREET GOING TO THE GROCERY STORE AND IT WAS MAKING A WEIRD NOISE. THEN EVERY TIME I CAME OUT OF BRAKING IT WOULD SEIZE UP, JERK AND MAKE A GRINDING NOISE. I TOOK IT TO A TIRE PLUS SHOP BECAUSE I THOUGHT IT MIGHT BE THE BRAKES. THE MECHANIC PUT THE CAR ON A RACK AND SHOULD ME THAT THE TRANSFER CASE WAS CRACKED AND LEAKING FLUID. HE SAID THAT IF I DROVE ANY FURTHER I WOULD HAVE BEEN STRANDED.
Power train, Mar 11, 2020
TRANSMISSION SHIFTS RANDOMLY STALLING OUT THE CAR WHILE DRIVING AT ALL SPEEDS HIGHWAY AND SIDE STREETS, , MUST STOP REMOVE KEY TO TRY TO RESTART AFTER SHIFTING INTO PARK
Power train, Engine, Mar 3, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LIMITED. WHILE DRIVING 10-15 MPH, VEHICLE STARTED TO SHAKE AND THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING AND LOST MOTIVE POWER. ADDITIONALLY, WHILE AT A LIGHT THE VEHICLE SHUDDERED VIOLENTLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHRYSLER JEEP DODGE RAM LOCATED AT (85 W KEMPER RD, CINCINNATI, OH 45246, 513) 782-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000. *BF*JB
Power train, Electrical system, Engine, Mar 1, 2020
WHILE DRIVING, THE VEHICLE SHIFTS VERY ROUGH. WHETHER ON THE INTERSTATE OR JUST DRIVING AROUND TOWN. IT ALSO IDLES VERY HIGH, AND USES A LOT OF EXCESS GAS. ALSO, WHEN I TURN THE VEHICLE ON THERE ARE TIMES THAT NOTHING WILL APPEAR ON THE LCD SCREEN, SO I AM UNABLE TO CONTROL ANYTHING IN THE CAR AS FAR AS ELECTRONICS, CLIMATE, RADIO, PHONE ETC. EVEN TURNING THE VEHICLE OFF AND THEN BACK ON DOES NOT WORK. EVENTUALLY IT JUST TURNS BACK ON, WHILE DRIVING. EVERY ONCE IN A WHILE A MESSAGE WILL COME ACROSS THE SCREEN STATING THERE IS SOMETHING WRONG WITH THE PHONE IN THE CAR AND TO CONTACT THE DEALER.
Power train, Engine, Fuel/propulsion system, Feb 24, 2020
CAR SHUTS OFF WHILE DRIVING. LEAVING ME STUCK IN MIDDLE OF ROAD AND WILL NOT TURN ON FOR PROLONGED PERIOD OF TIME.
Power train, Feb 21, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE TRAILHAWK. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE AN ABNORMAL NOISE AND STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT'S DAUGHTER RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO STIVERS CHRYSLER DODGE JEEP RAM (2209 COBBS FORD RD, PRATTVILLE, AL 36066) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Power train, Feb 21, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACTED STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN ERRORS MESSAGE WAS DISPLAYED WHICH STATED TO SHIFT INTO PARK THEN SHIFT TO DESIRED GEAR. THE CONTACT WAS ABLE TO SAFELY PULL OVER AND ALLOW THE VEHICLE TO RESTART AFTER SEVERAL MINUTES. THE CONTACT STATED THE FOLLOWING DAY THE VEHICLE EXPERIENCED THE SAME FAILURES. GALEANA CHRYSLER JEEP KIA 180 GREYSTONE BLVD, COLUMBIA, SC 29210, (260)434-4800, WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Power train, Feb 18, 2020
ALL SHIFTER LIGHTS ARE RED AND DASH SCREEN IS LOCKED AND SAYS SERVICE SHIFTER. VEHICLE STILL SEEMS TO DRIVE NORMAL SO FAR BUT DASH SCREEN IS LOCKED.
Power train, Feb 17, 2020
SHIFTER SERVICE MESSAGE ON THE MAIN SCREEN APPEARED IMMEDIATELY AFTER GETTING A RECALL FIXED AT THE DEALERSHIP, "MARSHALL MOTORS" IN SALINA. THE MAIN SCREEN WILL NOT CHANGE, ALL LIGHTS ON SHIFTER CHANGE RANDOMLY TO DIFFERENT DRIVE MODES INDIVIDUALLY OR IN GROUPS. I'VE HAD SOME MINOR ISSUES WITH SHIFTING BUT I HEAR AND READ ABOUT MUCH BIGGER ONES WITH THE SAME MESSAGE. THERE ARE AT LEAST DOZENS OF COMPLAINTS, ON DOZENS OF SITES, ON THIS SAME ISSUE OVER SEVERAL YEARS OF THE PRODUCT.
Power train, Feb 11, 2020
SERVICE SHIFTER WARNING CAME ON ON ALL GEAR INDICATORS LIT UP
Power train, Feb 5, 2020
CAR HAS SERVICE PARK BRAKE ALERT LIGHT ON AND WILL NOT MOVE AT ALL. CAR WILL SHIFT INTO NEUTRAL AND WILL NOT GO BACK TO PARK UNTIL YOU MESS AROUND WITH IT FOR A FEW SECONDS. MILEAGE NUMBERS BLINKING, CHECK ENGINE LIGHT ON AND TRACTION LIGJT ON. PRIOR TO THIS, CAR SPEEDOMETER STARTED BLINKING CONTINUOUSLY WHILE DRIVING ON THE HIGHWAY. THIS IS VERY SCARY AND UNSAFE AS YOU ARE UNSURE TO WHAT IS GOING ON WITH THE CAR AS NO INDICATORS COME ON WHILE IT IS DOING IT.
Power train, Feb 4, 2020
CURRENTLY MY VEHICLE IS SHOWING AN ERROR CODE FOR SERVICE SHIFTER AND ALL THE SHIFTER LIGHTS ARE ILLUMINATED. CHRYSLER JEEP IS STATING THAT THIS PART IS BACK ORDERED AND THEY CANNOT CURRENTLY REPLACE THE PART. MY VEHICLE HAS ALSO HAD MULTIPLE TRANSMISSION RELATED COMPLAINTS INCLUDING MULTIPLE HARD SHIFT REPAIR REQUESTS. FIRST YEAR OF THE OWNING THE NEW VEHICLE THE TRANSMISSION WAS REPLACED. A RECALL WAS DONE ON 01/31 AND ON 02/01 THE CAR WOULD NOT START AND ALL ERROR CODES CAME ON. VEHICLE WAS IN MOTION WHEN SERVICE SHIFTER ERROR CODE CAME ON GOING ABOUT 40 MILES PER HOUR. I HAVE UPLOADED ALL THE SERVICE DOCUMENTS FROM THE DEALERSHIP.
Power train, Feb 4, 2020
I HAVE A 14 JEEP. I WENT THROUGH BOTH RECALLS WITH IN 3 MONTHS MY TRANSMISSION STARTED SHIFTING INTO NEUTRAL RANDOMLY AROUND 40 MPH. IT THROUGH A CODE P0997 LOW VOLTAGE TO SOLENOID F. IN A DAY CHECK ENGINE LIGHT WENT AWAY IN A WEEK IT CAME BACK. WENT TO DEALER PAID $1169 TO REPLACE VALVE BODY. IT NOW SHIFTS SMOOTHLY A LOT BETTER THAN IT EVER HAVE. IN MY PERSPECTIVE THE VALVE BODY POSSIBLY THE REASON THAT THE JEEPS SHIFTS HARD AND SHOULD BE RECALLED
Power train, Jan 31, 2020
IT IS JERKING AND HARD SHIFTING EVEN WITH A NEW TRANSMISSION. I HAVE HAD THIS PROBLEM SINCE THE PURCHASE OF THE VEHICLE. AFTER REPAIR AND REPLACEMENT OF NEW TRANSMISSION IT IS STILL HAPPENING.
Power train, Electronic stability control (ESC), Service brakes, Jan 26, 2020
VEHICLE DOES NOT GO WHILE ON INCLINE AT A STOP, REVS TO 3K RPM THEN WILL SPIN OUT TIRES. DELAYED START AT STOP LIGHTS AND SPEED UPS. HAD RECALL DONE SOFTWARE UPGRADE TWICE, DRIVES FINE FOR A COUPLE WEEKS THEN BACK TO IT. HAD NUMEROUS CLOSE CALLS WHILE PULLING OUT INTO TRAFFIC HAVE TO LET OFF GAS AND ACCEL AGAIN AND PRAY IT GOES...
Power train, Vehicle speed control, Other or unspecified, Jan 23, 2020
AS I AM DRIVING THE SERVICE SHIFTER FLASHES ON DASHBOARD , CALL DEALER THEY NEVER HEARD OF IT . PUT CAR IN PARK TURN ENGINE OFF AND WAITED . TURN CAR ON MESSAGE DISAPPEARS CAR RUNS BUT IT STILL HAS A JERK WHEN TRYING TO SHIFT INTO GEAR AND NOT PICKING UP SPEED BUT RPM SHOW 3 AND 4.
Power train, Jan 20, 2020
WHILE IN MOTION ON HIGHWAY TRANSMISSION LIGHT CAME ON AND VEHICLE SUDDENLY SLOWED DOWN PERHAPS ENTERING SAFETY MODE. TRANSMISSION CODE INDICATES COOLANT TEMP ISSUE. THIS YEAR, MAKE AND MODEL RECALLED FOR TRANSMISSION ISSUES BUT OUR VIN NOT INCLUDED.
Power train, Jan 20, 2020
WE PURCHASED THE 2014 JEEP CHEROKEE TRAILHAWK IN 2015. WE HAVE COMPLAINED NUMEROUS TIMES TO THE LOCAL JEEP DEALERSHIP REGARDING THE TRANSMISSION LUNGING FORWARD, DOWNSHIFTING HARD OR BASICALLY ROUGH SHIFTING. THEY TOLD ME ON ALL OF THOSE OCCASIONS AFTER LOOKING AT THE VEHICLE THAT IS WAS NORMAL AND PROBABLY USER ERROR. WE TOOK THE VEHICLE IN FOR THE NUMEROUS RECALLS REGARDING THE TRANSMISSION. WAS TOLD SEVERAL TIMES IT WAS FIXED AND THERE IS NOTHING WRONG WITH THE TRANSMISSION. NOW THAT THE CAR IS OUT OR WARRANTY, IT NEEDS A NEW TRANSMISSION. THIS WAS TOLD TO ME AFTER THEY DIAGNOSED IT WITH AN ELECTRICAL ISSUE IN THE TRANSMISSION THAT COULD BE FIXED FOR $1200. NOW THEY SAY THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I FEEL LET DOWN AND DISGUSTED WITH THE DEALERSHIP AND JEEP AS A WHOLE. I AM NOT SURE WHAT I CAN DO AT THIS POINT AS I WAS LISTENING TO THE JEEP DEALERSHIP REGARDING THIS ISSUE.