2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: power train
1,469 reports, newest first. Show all
Power train, Aug 12, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "SERVICE TRANSMISSION" APPEARED ON THE INSTRUMENT PANEL. WHILE APPROACHING A RED LIGHT, THE SPEED DECREASED. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT ACCELERATE. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND DRIVE, AND DROVE HOME VERY SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, AN APPOINTMENT WAS SCHEDULED FOR AUGUST 12, 2019 WITH A MECHANIC. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,310.
Power train, Aug 6, 2019
MY VEHICLE KEEPS SHIFTING INTO NEUTRAL & SURGING WHILE DRIVING EVERY TIME. IT IS VERY SCARY & DANGEROUS.I SAW THERE HAS BEEN 2 RECALLS ISSUED FOR THIS PROBLEM, S55 &V69 BUT MY VIN# ISN'T IN THE LIST. IS THERE ANYTHING I CAN DO?
Power train, Aug 6, 2019
WHEN SHIFTING INTO PARK ALL THE INDICATOR LIGHTS FOR ALL GEARS (PRND) LIGHT UP WHILE IN DRIVE. THE VEHICLE IS NOT IN SPORT MODE.
Power train, Vehicle speed control, Aug 5, 2019
WHEN DRIVING MY CAR, THE TRANSMISSION ROUGH SHIFTS UNEXPECTEDLY CAUSING A JERKING MOVEMENT, VERY SCARY TO DRIVE WHEN THIS HAPPENS.
Power train, Aug 5, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT HE DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) UNTIL HE ATTEMPTED TO SELL THE VEHICLE. THE CONTACT CALLED BOB BAKER CHRYSLER JEEP DODGE RAM AT 760-431-3000 (LOCATED AT 5555 CAR COUNTRY DR, CARLSBAD, CA 92008) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL LIMITED THE CONTACT'S ABILITY TO SELL THE VEHICLE AT ITS FULL VALUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Aug 5, 2019
THE TRANSMISSION IS CONSTANTLY MESSING UP
Power train, Aug 5, 2019
THE VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL WHEN DRIVING. IT HAS ALWAYS BEEN AT LOWER SPEEDS FORTUNATELY. THIS HAS HAPPENED MANY TIMES IN THE PAST AND I TAKE IT TO THE DEALERSHIP.. THEY DO SOMETHING FOR AN HOUR OR TWO AND THEN IT WORKS OKAY FOR MAYBE A YEAR BEFORE THE ISSUE STARTS HAPPENING AGAIN. NEED NEW TRANSMISSION!
Power train, Aug 4, 2019
STARTED MY VEHICLE FROM PARK, AND NOTICED THAT THE INDICATOR LIGHTS NEXT TO THE SHIFTER WERE ALL RED.
Power train, Aug 3, 2019
STARTING MAY 2019 THE TRANSMISSION LIGHTS/CHECK ENGINE LIGHT STARTED COMING ON WHEN PLACING INTO GEAR AND IT WAS LIKE BEING IN NEUTRAL. MAY 2019 THE DEALER DID A FLASH UPDATE. JUNE 28TH LIGHTS CAME BACK ON, WHEN SHIFTING GEARS NO POWER, FEELS LIKE YOU ARE IN NEUTRAL. THIS IS WHAT STARTED IN MAY. A WEEK LATER THE DEALER CHANGED THE POWER MODULE FOR THE TRANSMISSION. TWO WEEKS LATER IT'S BACK AT THE DEALER WHERE IT HAS BEEN SITTING WITH THE EXACT SAME ISSUES OF SHIFT INTO GEAR AND FEELS LIKE YOU ARE IN NEUTRAL. WHEN THE GEAR FINALLY CATCHES IT TAKES FOREVER TO GET OUT OF 1ST GEAR. THIS TIME THEY ARE REPLACING THE VALVE BODY ON THE TRANSMISSION. THEY TRIED TO REPLACE THE TRANSMISSION, HOWEVER, THEY WERE TOLD THERE ARE NO TRANSMISSIONS IN THE STATES AND WOULD HAVE TO COME FROM OVER SEAS. IN ABOUT 140 DAYS. WHAT EXACTLY ARE CONSUMERS SUPPOSED TO DO FOR 140 DAYS? WE HAVE PUT ENOUGH MONEY INTO THIS JEEP WHEN JEEP KNEW THEY HAD PROBLEMS AND HAVE TAKEN NO RESPONSIBILITY FOR THEM. JEEP NEEDS TO STEP UP TO THE PLATE AND FIX THEIR PRODUCT AND REIMBURSE ALL MONIES CONSUMERS HAVE SPENT. RENTING A CAR IS NOT CHEAP!
Power train, Aug 2, 2019
VEHICLE WILL HAVE JERK AND KNOCK DURING ACCELERATION. IT'S OCCURRING MORE OFTEN IN THE LAST MONTH. IT ALSO LOST POWER TO THE TRANSMISSION CAUSING IT TO CUT OFF. IT IS DANGEROUS WHILE DRIVING AND I NEVER KNOW WHEN IT WOULD OCCUR
Power train, Aug 1, 2019
DRIVESHAFT HAS GONE BAD AT 29,000 MILES. SHUDDERS AT SLOW TAKE OFF AND DRIVESHAFT CAUSES KNOCKING SOUND FROM BOTTOM OF VEHICLE WHEN ACCELERATING
Power train, Jul 26, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD NOT SHIFT INTO HIGH GEAR AND CAUSED THE ENGINE TO REV. THE CONTACT TOOK THE VEHICLE TO LARRY H. MILLER COLORADO JEEP (350 S HAVANA ST, AURORA, CO 80012, (720) 262-2215) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Power train, Engine, Jul 24, 2019
TRANSMISSION SLIPS INTO NEUTRAL
Power train, Jul 24, 2019
TRANSMISSION SERVICE LIGHT TURNS ON INTERMITTENTLY, IRREGULAR JERKING OR DISENGAGEMENT OF THE TRANSMISSION. WHEN THE CAR IS TURNED OFF AND TURNED IT BACK ON THEN NO ISSUE OR SLIPPING WITH TRANSMISSION.
Power train, Jul 24, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FUNCTIONED ABNORMALLY. THE VEHICLE JERKED FORWARD, THE RPMS RACED, AND THE VEHICLE FAILED TO SHIFT FROM PARK INTO OTHER GEARS INTERMITTENTLY. THE VEHICLE HAD TO BE TOWED MORE THAN ONCE TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE DRIVESHAFT UNDER WARRANTY, BUT THE FAILURES RECURRED. THE VEHICLE WAS TOWED TO TUTTLE-CLICK CHRYSLER JEEP DODGE RAM (3840 AUTO CENTER DRIVE, IRVINE, CA 92618, 949-472-7400). THE DEALER REPLACED THE WHEEL SPEED SENSOR AND THE DRIVESHAFT AGAIN, BUT THE FAILURES RECURRED SHORTLY AFTERWARDS. THE VEHICLE WAS TOWED BY THE CONTACT AND RENDERED UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OFFERED TO TRADE IN THE VEHICLE. THE APPROXIAMTE FAILURE MILEAGE WAS 43,989.
Power train, Electrical system, Vehicle speed control, Jul 24, 2019
MY PROBLEM STARTED ABOUT TWO WEEKS AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE.
Power train, Jul 18, 2019
TAKATA RECALL:THE CAR DOESN'T SHIFT PROPERLY, THE CAR TAKES FOREVER TO DRIVE FORWARD AND MAKES A LOUD NOISE WHEN REVERSING. I'VE HAD THE VEHICLE FOR 8 MONTHS. SOMETIMES IT GOES UP TO A HIGH RPM BEFORE IT SHIFTS TO THE SPEED IT NEEDS TO BE AT. THE CAR DOESN'T TAKE OFF FAST ENOUGH. (APPROXIMATELY 12 SECONDS TO GO FROM 0-60MPH) I WAS DRIVING ON THE FREEWAY WHEN THE CAR SUDDENLY ENTERED LIMP MODE AND THE CHECK ENGINE LIGHT WAS ON.
Power train, Engine, Jul 18, 2019
VEHICLE STALLS WHILE DRIVING. TAKEN TO STETLER JEEP IN YORK PA 3 TIMES AND THORNTON JEEP IN RED LION, PA 2 TIMES. THEY WILL DO A "SOFTWARE UPDATE" OR BLAME IT ON THE OIL BEING LOW OR OIL GETTING PAST THE OIL FILTER. THEY WILL SAY IT'S FIXED, IT WILL WORK FOR A FEW MONTHS AND THEN THE ISSUE WILL REOCCUR. CAR WILL STALL/SHUT OFF WHILE DRIVING AND A TRANSMISSION SERVICE MESSAGE COMES UP AND THE CAR WILL BEEP/RING. CAR WILL SOME TIMES WORK AGAIN IF RESTARTED AND SOMETIMES BE INOPERABLE FOR UP TO 25 MINUTES, LEAVING YOU STRANDED ON ROADS AND HIGHWAYS AND UNABLE TO MOVE IT TO SIDE. JEEP DEALERSHIPS ARE NOT ABLE TO FIX AND JUST KEEP SAYING IT NEEDS AN OIL CHANGE, WHICH THEY ARE THE ONES DOING. THIS IS BEEN HAPPENING FOR YEARS AND IS DANGEROUS. JEEP IS DISMISSIVE OF THEIR VEHICLE JUST SHUTTING OFF WHILE DRIVING.
Power train, Electrical system, Jul 18, 2019
TL*THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS ALMOST LEFT STRANDED THE MECHANIC WAS UNABLE TO PINPOINT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GENGRAS CHRYSLER DODGE JEEP RAM , 460 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-0246, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,300.
Power train, Jul 18, 2019
TRANSMISSION STOPPED WORKING WHILE DRIVING ON CITY STREET, MAKING LEFT TURN. TRANSMISSION HAD TO BE REPLACED
Power train, Electrical system, Other or unspecified, Jul 17, 2019
MY PROBLEM STARTED ABOUT A WEEK AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE
Power train, Jul 16, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS ABRUPTLY. THE CONTACT ALSO STATED THAT THE GEAR FELT AS IF IT SHIFTED INTO NEUTRAL, WHICH CAUSED THE ENGINE TO REV HIGH. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE OUT OF TRAFFIC. THE CONTACT HAD TO DISENGAGE THE ACCELERATOR PEDAL TO STOP THE VEHICLE FROM REVVING HIGH. ON ONE OCCASION, WHILE DRIVING 20 MPH, THE ENGINE REVVED HIGH AND THE SPEED WOULD NOT EXCEED 30 MPH. THE CONTACT HAD TO DECELERATE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER REGARDING AN UNKNOWN MANUFACTURER RECALL FOR THE TRANSMISSION MODULE REPLACEMENT. THE TRANSMISSION MODULE REPLACEMENT DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFCTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Power train, Fuel/propulsion system, Jul 16, 2019
19V-447. WE BEGAN HAVING THIS ISSUE LAST YEAR WHERE WE HAD NO IDEA WHAT THE CAUSE OF IT WAS. INITIALLY THE VEHICLE WOULD BEGIN JERKING WHILE ACCELERATING AND CONTINUE EVEN AT HIGH SPEEDS. THIS WAS INTERMITTENT AND WHENEVER WE TOOK THE VEHICLE IN FOR SERVICE ON THIS THEY COULD NOT REPLICATE IT HAPPENING. IT BEGAN GETTING WORSE WITHIN A FEW MONTHS AND ONE DAY LAST MONTH WHEN MY WIFE WAS STOPPED AT AN INTERSECTION WHEN THE LIGHT TURNED GREEN SHE ACCELERATED AND LOST ALL POWER TO THE TRANSMISSION CAUSING THE VEHICLE TO BECOME DISABLED IN THE MIDDLE OF THE INTERSECTION. WE FILED A CLAIM AND HAD OUR VEHICLE TOWED TO THE JEEP DEALERSHIP.. THE VEHICLE WILL SUDDENLY LOSE ALL POWER TO THE GAS AND CAUSE THE VEHICLE TRANSMISSION LIGHT TO COME ON. THE VEHICLE BLINKS THAT IN ORDER TO GET THE JEEP TO START UP AGAIN IT MUST BE SHIFTED INTO PARK AND THEN IT CONTINUES TO BLINK THE TRANSMISSION WARNING. WE'VE BEEN LUCKY TO NOT HAVE BEEN IN AN ACCIDENT YET BUT THIS VEHICLE IS UNSAFE TO DRIVE. WE WERE TOLD ROUGHLY A MONTH AGO WHEN WE BROUGHT IT IN FOR SERVICING AT OUR LOCAL DEALERSHIP IT WAS FLASHED AND FIXED. AFTER RESEARCHING AND FINDING THERE WAS NO FIX, WE WERE CLEARLY MISLEAD BY THE REPAIR SHOP. THIS HAPPENED AGAIN 3 DAYS AGO WHERE IT STOPPED IN THE MIDDLE OF ANOTHER INTERSECTION WHEN MY WIFE WAS ACCELERATING FROM A STOP AND AGAIN WAS DISABLED IN THE MIDDLE OF THE INTERSECTION. IF LEFT FOR A PERIOD OF TIME THE JEEP WILL START WITH THE TRANSMISSION LIGHT ON AND DRIVE FOR A SHORT PERIOD OF TIME BEFORE DOING IT AGAIN.
Steering, Power train, Jul 15, 2019
VEHICLE HAS BEEN A CONSTANT HEADACHE. PURCHASED AUG 21, 2018. DECEMBER SOMETHING BROKE, ENDED UP BEING A TRANSFER CASE SHATTERED. DAMAGING OUR RADIATOR. A WEEK AFTER PICKING UP I STILL FELT THE VEHICLE WAS OFF AND TRIED TO RETURN TO DEALER, THEY DIDN'T HAVE ANOTHER TRAILHAWK AND SAID THEY WOULD CALL ME WHEN THEY DID. A FEW MONTHS GONE BY OF HEARING NOTHING. WE DID A TIRE ROTATION AND NOTICED A HUGE DIFFERENCE IN WEAR. OBVIOUSLY THE FRONT END HASNT BEEN RIGHT FOR MONTHS AS AI ORIGINALLY COMPLAINED ABOUT. SCHEDULED THE VEHICLE IN FOR SERVICE AGAIN TO FIND IT NEEDS A WHEEL BEARING REPLACEMENT. RECEIVED THE VEHICLE BACK AND THE NOTICE THE PASSENGER REAR IS STILL MAKING A LOT OF NOISE, ENOUGH YOU CAN HEAR OVER THE RADIO, AND THE STEERING FEELS TIGHT AND PULLS TO THE LEFT.
Power train, Electrical system, Fuel/propulsion system, Jul 15, 2019
TAKATA RECALL FILL CAR WITH GAS IT WILL SHUT OFF AND LOOSE ALL SOEED CONTROL AND THE SERBICE PARKING BREAK COMES ON WINDSHIELD WIPERS GO YOU LOOSE POWER STEERING LIGHTS FLASH, ALSO CAR WONT GO AGAIN AFTER YOU SLOW DOWN TO INCOMPLETE STOP, ALSO LOOSES ACCELERATION AS YOURE DRIVING WITH NO WARNING WILL SAY TO PUT IN PARK AND WHEN YOU DO YOU EVENTUALLY LOOSE POWER STEERING AND YOU HAVE TO TRY TO RESTART MULTIPLE TIMES TRANSMISSION JUMPS AND JOLTS WHEN SHIFTING GEARS AT ANY RANDOM TIME. THIS ALL HAPPENS VERY RANDOMLY AND GETS WORSE ANY TIME YOU PUT GAS IN ESPECIALLY FILLED UP ALL THE WAY HAVE TAKEN TO DEALER MULTIPLE TIMES AND THEY SAY THERE IS NOTHING WRONG WITH TRANSMISSION THEY CANT GET IT TO DUPLICATE ISSUE THIS HAS BEEN HAPPENING SINCE IVE HAD THE CAR 4 YEARS NOW AND THE OTHER ISSUES WERE SUPPOSEDLY ELECTRICAL CAUSED BY A WATER BOTTLE UNDER MY SEAT BUT YET THE BOTTLE WAS REMOVED AND IM STILL HAVING PROBLEMS