2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: power train
1,469 reports, newest first. Show all
Power train, Jul 24, 2018
HAD MY JEEP IN THURSDAY LAST WEEK DUE TO SHIFTING TO NEUTRAL ON HIGHWAY. THEY DID TWO SOFTWARE UPDATES SAID IT SHOULD BE FIXED. WAS ON HIGHWAY LAST NIGHT AND IT SHIFTED AGAIN INTO NEUTRAL. THIS APPEARS TO BE THE SAME ISSUE AS THE RECALL,S55/NHTSA 16V-529 FROM 2016, BUT IT IS NOT FIXED PROPERLY WHICH CAN CAUSE LACK OF FORWARD MOTION AND ACCIDENTS. HAVE TO AGAIN TAKE IT BACK TO THE JEEP DEALER AND FIGHT TO EVEN GET IT LOOKED AT.
Power train, Jul 23, 2018
HAVE BEEN HAVING PROBLEMS SINCE MARCH, 2015 WITH THE NEW 9-SPEED ZF AUTOMATIC TRANSMISSION DROPPING OUT OF GEAR INTO NEUTRAL, NOT SHIFTING WHILE TRAVELLING AT HIGHWAY SPEED, LOW SPEEDS, ETC. HAVE TAKEN IT TO FARRISH, CJD IN FAIRFAX, VIRGINIA, HOOVER CJD IN SUMMERVILLE, SC AND RICK HENDRICKS CJD IN NORTH CHARLESON, SC. ALL WERE "UNABLE TO DUPLICATE" THE SHIFTING PROBLEM. ACCORDING TO MY MAINTENANCE RECORDS, THE 'WIRING HARNESS RECALL' WAS ACCOMPLISHED ON JULY 12, 2016. SINCE THAT TIME, THE TRANSMISSION HAS HAD THE SAME ISSUES AT LEAST ONCE EACH WEEK, SOMETIMES MULTIPLE TIMES. FOLLOWING ARE THE LATEST PROBLEMS I'VE RECENTLY HAD: 1. FRIDAY, JUNE 29TH'WHEN I1ST CRANKED, SERVICE TRANSMISSION CAME ON IN THE HEADS-UP DISPLAY AND THE JEEP WOULDN'T GO INTO REVERSE. 2. MONDAY, JUL 2, '18 ' WHILE DRIVING, CAR SHIFTED INTO NEUTRAL WHILE DRIVING AND WOULD NOT GO INTO GEAR. 3. FRIDAY, JUL 20TH, '18' SERVICE TRANSMISSION CAME ON IN HUD WHILE DRIVING AT 25 TO 30 MPH. JEEP WOULDN'T SHIFT TO HIGHER GEAR. JEEP TRAVELS BUT NEVER SHIFTS AND RPMS INCREASED TO OVER 3000. STOPPED CAR AT MY DESTINATION, CUT IT OFF AND ALLOWED IT TO RESET, AND WORKED FINE ON MY DRIVE HOME. 4. FRIDAY, JUL 20TH-WHILE DRIVING IN NORTH CHARLESTON, SERVICE TRANSMISSION CAME ON IN HUD AND THE JEEP FELT LIKE IT SHIFTED INTO NEUTRAL. NO POWER! JEEP WENT FROM 2400 RPMS TO CLOSE TO 1000 RPMS. FLOORED ACCELERATOR AND HAD NO POWER AND JEEP WOULD BARELY MOVE. 5. MONDAY, JUL 23, 18-WHILE DRIVING 25 TO 30 MPH, SERVICE TRANSMISSION CAME ON THE HUD AND JEEP WOULDN'T SHIFT TO HIGHER GEAR. RPMS INCREASED BUT IT WOULDN'T SHIFT TO THE NEXT GEAR. FROM A STOP, IT APPEARED TO SHIFT OUT OF FIRST BUT WOULDN'T SHIFT INTO THE NEXT GEAR. I HAVE VIDEOS OF THE ABOVE MULTIPLE INCIDENTS.
Power train, Jul 19, 2018
TODAY, 7/19/18, I WAS DRIVING AND MY JEEP SEIZED IN THE MIDDLE OF THE ROAD ND SERVICE TRANSMISSION ERROR. THANKFULLY, I WAS NOT HIT AND WAS ABLE TO MANUALLY SHIFT OUT TO GET THE TRANNY TO WORK AGAIN. THIS WAS PART OF RECALL # NHTSA 16V-529, ISSUED IN 2016. I HAD THE RECALL FIXED ON JULY 12,2016. TE FIX IS NOT CORRECTING THIS ISSUE PUTTING PEOPLE' LIVES AT RISK. HAVING YOUR CAR SEIZE IN THE MIDDLE OF A HIGHWAY IS NOT ONLY DANGEROUS TO ME, BUT TO OTHER DRIVERS AS IT COULD HAVE CAUSED A MASSIVE PILEUP. JEEP NEEDS TO ISSUE A PERMANENT CORRECTION JEEP ALSO WILL NOT PROVIDE A LOANER OR ANY OPTIONS SO I AM WITHOUT A VEHICLE I PAID A LOT OF MOENY FOR. .
Power train, Other or unspecified, Jun 29, 2018
MY CAR HAS THE FOLLOWING PROBLEMS: IT JUMPS WHEN I REMOVE MY FOOT FROM THE PEDAL RIGHT AFTER I START MY CAR. IT SELF ACCELERATE WHILE I'M DRIVING. JERKS FORWARD WHEN I FIRST START DRIVING THE CAR SUDDEN UNINTENDED ACCELERATION.
Power train, Vehicle speed control, Engine, Jun 28, 2018
MY JEEP IN CURRENTLY BEING SERVICED FOR THE THIRD TIME, SAME PROBLEM. MY JEEP WILL STOP ON THE HIGHWAY, AT HIGHWAY SPEEDS, TRANSMISSION GOES TO NEUTRAL, ENGINE IDLES. YOU STOP THE CAR, SHIFT TO PARK AND TURN THE ENGINE OFF, THEN YOU CAN START IT UP, ALL THE DASH BOARD LIGHTS ARE LIT AND WHEN YOU SHIFT TO DRIVE IT BANGS. THIS SAME SCENARIO HAS HAPPENED OVER 20 TIMES.
Power train, Jun 18, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED SUDDENLY REDUCED AND THE INSTRUMENT PANEL GAUGES FLASHED OFF AND ON BEFORE RESETTING. AFTER TURNING THE VEHICLE OFF AND LATER ATTEMPTING TO RESTART IT, THE ENGINE REVVED VERY HIGH BEFORE THE CHECK ENGINE INDICATOR ILLUMINATED; HOWEVER, THE VEHICLE FAILED TO MOVE. ALSO, WHILE DRIVING IN REVERSE, THE TRANSMISSION WOULD SOMETIMES ERRONEOUSLY SWITCH TO NEUTRAL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (OXMOOR CHRYSLER, 4520 SHELBYVILLE RD, LOUISVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
Power train, Jun 12, 2018
2014 JEEP CHEROKEE LIMITED V-6. TRANSMISSION HESITATES WHEN STARTING FROM A FULL STOP, THEN JERKS HARD INTO GEAR. DOING THIS WHEN PULLING INTO TRAFFIC IS VERY DANGEROUS AS THE CAR MOVES SLOWLY UNTIL THE GEARS KICK IN. ALSO HESITATES WHEN GOING FROM REVERSE TO DRIVE, AS WHEN BACKING OUT OF A DRIVEWAY INTO TRAFFIC. AS I WRITE THIS MY CHEROKEE HAS BEEN AT THE DEALERSHIP FOR TWO DAYS WHILE THEY ARE REPLACING THE VALVE BODY TO ATTEMPT TO REPAIR. I SAY ATTEMPT, BECAUSE THIS IS A WELL KNOWN PROBLEM WITH WHAT I'VE READ, VERY FEW IF ANY REAL FIX? WONDERING WHY THERE HASN'T BEEN A RECALL ON THIS PROBLEM AFTER YEARS OF COMPLAINTS! THIS PROBLEM HAPPENS WHEN IN MOTION, AND ON CITY STREETS OR HIGHWAYS.
Power train, Jun 7, 2018
CAR FLASHES SERVICE TRANSMISSION WARNING AND LOSE POWER WHILE IN MOTION. THIS HAS HAPPENED SEVERAL TIMES, HAVE TO COAST TO A STOP, TURN OFF THE CAR AND RESTART TO REGAIN POWER. SO FAR I HAVE BEEN LUCKY IT HAS NOT BEEN IN A HIGH TRAFFIC OR HIGHWAY SITUATION. PRIOR TO THE IN MOTION ISSUE THE OTHER TIMES I WAS STATIONARY (STOP LIGHT) THAT THE ISSUE OCCURED AND REQUIRED A RESTART BUT THOSE ERRORS DID NOT REGISTER A CHECK ENGINE CONDITION. I HAVE HAD IT TO THE DEALER AND THEY PEFROMED A SOFTWARE UPDATE WHICH WAS SUPPOSED TO CORRECT THIS ISSUE. BRINGING IT BACK TO SERVICE AGAIN TO BE LOOKED AT.
Power train, Jun 5, 2018
WHILE DRIVING HOME ON THE FREEWAY DURING BUSY MEMORIAL WEEKEND DOING 70MPH, MY CAR STALLED. I HAD TO SAFELY GO TO SHOULDER OF FREEWAY. SERVICE TRANSMISSION MESSAGE AND SERVICE LIGHT WAS ON. I WAITED 5 MINUTES AND IT STARTED UP. I COULD HAVE GOTTEN IN A SERIOUS ACCIDENT WITH MY ENGINE SHUTTING DOWN. I TOOK IT TO DEALER WHO STATED IT WAS A DEFECTIVE VALVE BODY. I SURE HOPE THIS NEVER HAPPENS AGAIN. I HAVE A 3.2 V6 9 SPEED TRANSMISSION WITH 22,500 MILES.
Power train, Jun 1, 2018
TRANSMISSION JERKED AND THEN SERIVERS TRANSMISSION SOON WARING CAN ON THE DASH ALONG WITH THE CHECK ENGINE LIGHT. VEHICLE THEN WENT INTO LOW POWER MODE AND DID NOT HAVE ANY RESPONSE FROM THE GAS PEDAL. VEHICLE RUNS BUT HAS REDUCED POWER. TRANSMISSION WAS REPLACED IN SEPTEMBER IF 2016.
Power train, Vehicle speed control, May 31, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE SEIZED. THE CONTACT ALSO STATED THAT 'PUT VEHICLE IN GEAR TO MANEUVER' WAS DISPLAYED. THE VEHICLE WAS TURNED OFF AND ON SEVERAL TIMES BEFORE IT WAS ABLE TO MANEUVER AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS NOT AVAILABLE.
Power train, May 25, 2018
WHILE DRIVING ON FREEWAY AROUND 70MPH, THE TRANSMISSION WARNING LIGHT ALONG WITH OTHER WARNING LIGHTS CAME ON AND THE ENGINE IMMEDIATELY LOST POWER ALONG WITH LOSING POWER STEERING. WAS BARELY ABLE TO GET OFF FREEWAY. WAS ABLE TO DRIVE HOME ON CITY STREET WITH TRANSMISSION ACTING LIKE STUCK IN ONE GEAR. THIS CAR NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. I'VE READ OF HUNDREDS OF COMPLAINTS WITH THIS VEHICLE AND IT'S A MATTER OF TIME BEFORE SOMETHING TRAGIC HAPPENS TO A FAMILY. JEEP KNOWS THERE IS A PROBLEM WITH THIS PARTICULAR NINE SPEED TRANSMISSION AND NEEDS TO BE FORCED INTO TAKING ACTION.
Power train, May 23, 2018
TRANSMISSION IS PERFORMING STRANGELY. AT LOW SPEEDS IT STALLS AND CANNOT MOVE. WARNING LITES ILLUMINATE AND SAYS TO PLACE VEHICLE IN GEAR, VEHICLE MUST BE STOPPED, SHUT DOWN AND RE-STARTED. SEVERAL TIMES "SERVICE SHIFTER" LITE IS ILLUMINATED AND HAS BEEN TO DEALER, THEY CONTINUE TO RE-PROGRAM AND CHECK RE-CALLS. VEHICLE MAY BE UNSAFE TO DRIVE. DEALER SAYS TCM IS NEEDING RE-PROGRAMMING. THIS STALLING AND TRANNY RE-PROGRAMMING HAS HAPPENED ON TWO OCCASIONS. SOMETIMES TRANNY LAGS ON ACCELERATION. VEHICLE USUALLY IN MOTION AT LOW SPEED OR DURING INTIAL TAKE OFF FROM DEAD STOP. SOMETIMES GEAR SELECTOR WILL NOT FUNCTION PROPERLY WHEN WARNING LITES ILLUMINATE. IN 2018 IT HAS BEEN TAKEN TO PLANT JEEP; FLAGSTAFF AZ, LAWLEY JEEP; SILVERCITY NM, AND HORNE; GLOBE AZ. RECALL S55 WIRE HARNESS NOT INSTALLED.
Power train, May 21, 2018
TRANSMISSION IS JERKING WHEN SHIFTING ESPECIALLY FROM A STOP TO GO. LATELY IT'S ALSO BEEN JERKING FORWARD WHEN COMING TO A STOP/BREAKING IT BASICALLY FEELS LIKE YOUR BEING PUSHED FORWARD. HAVE HAD TO THE DEALER A FEW TIMES TO BE TOLD NOTHING IS WRONG. HAVE HAD COMPUTER UPDATED. I HONESTLY DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER. IT'S BEEN AN ONGOING PROBLEM BUT HAVE NOTICED MORE SO THAT LAST FEW DAYS.
Power train, May 18, 2018
GOING IN FOR IT SECOND TRANSMISSION REPLACEMENT . THEY KEEP FAILING WHILE DRIVING
Power train, Vehicle speed control, May 15, 2018
CAR SHUT OFF THEN CRANKED BACK UP BEGAN TO DRIVE CAR SHOWED 80 MPH ONLY GOING 45 CAR RUNNING SLUGGISH AND ENGINE REVVING UP CAR THEN SHOWED SERVICE TRANSMISSION AND SHUT OFF NOW SERVICE LIGHT IS ON ONLY OWNED THE CAR FOR A WEEK SEEN LOTS OF ISSUES ONLINE WITH THIS SAME PROBLEM HAVE KIDS AND FEEL THIS IS UNSAFE TO DRIVE DEALER IS LOOKING AT VEHICLE TOMM.
Power train, May 10, 2018
THIS VEHICLE HAS BEEN SHIFTING HARD, HAS DELAYED SHIFTING AND DOWNSHIFTING, HAS AT TIMES STALLED WHILE IDLING AND SHOWN AN ERROR MESSAGE TO SHIFT TO P AND THEN TO DESIRED GEAR, REQUIRING ME TO RESTART THE CAR. I HAVE TAKEN IT TO THE LOCAL DEALERSHIP AND THEY HAVE PERFORMED SOFTWARE UPDATES, BUT THE SHIFTING PROBLEM IS STILL OCCURRING. IN RECENT MONTHS, I HAVE HAD TWO OCCURRENCES OF FILLING THE GAS TANK AND THEN THE CAR RUNS VERY ROUGHLY FOR A SHORT TIME. ON THE SECOND OCCURRENCE, THE CAR ALSO DIED WHILE IDLING AND SHOWED THE ERROR MESSAGE ALREADY MENTIONED.
Power train, Electrical system, Apr 24, 2018
MY JEEP WHEN I TAKE THE KEY OUT IT DINGS SAYING THE KEY IS IN THE EGNITION WHEN ITS NOT IT WONT LET ME LOCK MY DOORS AND NOW TODAY IT WONT EVEN START MY JEEP IT DONT EVEN TURN ON. AND WHEN GOING DOWN THE ROAD THE TRANSMISSION KEEPS TRYING TO TAKE OFF TO HARD OR HUSITATES TO GO
Power train, Apr 23, 2018
THE TRANSMISSION IS JERKING WHEN IT SHIFTS SOMETIMES. IT IS NOT A SMOOTH SHIFT ESPECIALLY WHEN SHIFTING TO 1ST, 2ND, 3RD, &4TH. THE TECHS SAY NOTHING IS WRONG, BUT ITS NOT RIGHT. SOMETIMES IT SHIFTS LATE TOO. I HAVE ALSO HAD THE CAR JERK FORWARD WHEN IM COMING TO A STOP AND ITS DOWNSHIFTING. IT ACTUALLY PUSHED MY CAR FORWARD AS I WAS PUSHING ON THE BREAKS TO SLOW DOWN FOR A STOPLIGHT.
Power train, Apr 22, 2018
I WAS HAVING SOME ISSUES WITH MY 2014 JEEP CHEROKEE IN JANUARY 2018. THE SCREEN WAS SHOWING SERVICE TRANSMISSION, SHIFT CAR TO PARK, THEN TO DESIRED GEAR. DURING THIS TIME I WAS STUCK IN THE MIDDLE OF A CITY STREET UNABLE TO MOVE. THE SHIFTER WAS IN DRIVE, BUT THE VEHICLE CLEARLY WASN'T. AFTER SEVERAL MINUTES, IT FINALLY SHIFTED TO DRIVE, AND I WAS ABLE TO DRIVE THE FEW MILES HOME, BUT THE VEHICLE STAYED IN A LOW GEAR.THE DEALER CHECKED IT OUT AND TOLD ME I NEEDED TO PAY FOR A SOFTWARE UPDATE. HAVING A TRANSMISSION MALFUNCTION WHILE DRIVING DOWN THE ROAD IS A SERIOUS SAFETY ISSUE, BUT I WAS LED TO BELIEVE THIS WOULD FIX THE ISSUE. ON APRIL 4TH, 2018 THE SAME SERVICE TRANSMISSION ISSUE OCCURRED AGAIN. I WAS STUCK IN THE LEFT TURN LANE AT AN INTERSECTION, AND THE VEHICLE WOULDN'T MOVE. I SHIFTED TO DRIVE, MANUAL, NEUTRAL, AND REVERSE, AND IT WOULDN'T MOVE. THE SAME ERROR MESSAGES WERE SHOWING ON THE SCREEN AS BEFORE. I SAT THERE FOR TWENTY MINUTES UNTIL IT FINALLY WENT INTO DRIVE. I IMMEDIATELY DROVE IT TO THE DEALER THAT LOOKED AT IT THE FIRST TIME. I WAS UPSET AS WE HAD JUST PAID FOR THE ISSUE TO BE FIXED. WE WERE TOLD, "CHRYSLER SAYS WE MUST CHECK FOR SOFTWARE UPDATES FIRST." SINCE IT SHOWED UPDATES AVAILABLE, THEY ASSUMED THIS WAS THE PROBLEM AND SENT ME ON MY WAY. HAS CHRYSLER FOUND THAT THEIR SOFTWARE CAUSES TRANSMISSIONS TO BEHAVE IN THIS FASHION? IF SO, WHY IS THERE NOT A RECALL? GIVEN THAT A TRANSMISSION MALFUNCTION OF THIS SORT IS SUCH A MAJOR SAFETY ISSUE, WHY WOULD CHRYSLER NOT TAKE OUR CLAIM MORE SERIOUSLY AND ACTUALLY DIAGNOSE THE ISSUE? I BELIEVE THE NHTSA SHOULD CONSIDER STEPPING IN BECAUSE IT WON'T BE TOO MUCH LONGER BEFORE THIS TRANSMISSION ISSUE LEADS TO A CONSUMER'S DEATH OR SERIOUS INJURY, IF IT HASN'T ALREADY HAPPENED.
Power train, Apr 22, 2018
WHEN DRIVING HIGHWAY SPEED MILES VEHICLE DOESN'T SHIFT INTO 9TH GEAR. WHEN THIS HAPPENS PUT IT INTO MANUAL AND SHOWS 8TH GEAR. MANUALLY SHIFT TO 9TH, AND TRANSMISSION DOESN'T SHIFT INTO 9TH. VEHICLE GOT GREAT GAS MILEAGE AND NOW RPM ARE HIGH SO ISN'T ABLE TO GET AS GREAT OF MILEAGE. DID THE RECALL FOR WIRING HARNESS ON TRANSMISSION AND THAT FIXED THE ERROR WITH VEHICLE GOING INTO SAFE MODE. BUT NOW THERE IS THIS ISSUE. NO RECALLS, BUT WEB SEARCHES SHOW MANY PEOPLE WITH THIS ISSUE. ## VIN PASSED ## 2014 JEEP CHAROKEE TRAILHAWK ##
Fuel system, Gasoline, Power train, Apr 17, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, AFTER THE VEHICLE HAD BEEN REFUELED, THE ELECTRONIC EMERGENCY BRAKE ERRONEOUSLY ACTIVATED. AS A RESULT, THE VEHICLE CAME TO AN ABRUPT STOP. DURING THE FAILURE, THE "PUT INTO PARK TO SWITCH GEAR" MESSAGE DISPLAYED; HOWEVER, THE TRANSMISSION SHIFTER WOULD ONLY SHIFT TO THE PARK POSITION. IN ADDITION, THE CHECK ENGINE AND TRANSMISSION SERVICE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BURK AUTO GROUP JEEP, 1565 WEST OGDEN AVE., NAPERVILLE, ILLINOIS) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR CONTROL CANISTER WAS FAULTY. THE EVAPORATOR CONTROL CANISTER WAS REPLACED AND THE PURGE CONTROL WAS REPROGRAMMED, BUT THE FAILURE PERSISTED. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ONLY AFTER THE FUEL TANK WAS FILLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 47,000. *TT *TR
Power train, Engine, Apr 11, 2018, crash
WHEN PARKING MY CAR AND DRIVING INTO THE SPACE SUDDENLY I HAD AN ENGINE SURGE. IT HAPPENED SO SUDDENLY. I TRIED TO PARK IT YET AGAIN AND THE SAME THING HAPPENED. THIS TIME I RECEIVED DAMAGE TO MY VEHICLE WHEN IT WAS STOPPED BY A LARGE LIGHT POLE. I CALLED TRIPLE A AND HAD IT BROUGHT TO THE DEALERSHIP. THEY PUT NEW BRAKES ON THE CAR. I FELT SECURE . THE THIRD TIME I WAS SLOWING DOWN DUE TO VEHICLES IN FRONT OF ME. SUDDENLY THE CAR SURGED AGAIN. I PULLED OUT OF MY LANE QUICKLY SO I WOULD NOT HIT THE CARS IN FRONT OF ME. NOW I WAS IN THE ONCOMING LANE. I SAW A CAR HORIZONTAL TO MY CAR. BRAKES DID NOTHING TO STOP ME. I HIT HER CAR. IT HAPPENED SO FAST. LUCKILY, THE PASSENGER WAS SHAKEN UP AND TAKEN TO THE HOSPITAL. THIS HAPPENED ON A CITY ST. THE VEHICLE WAS IN THE PROCESS OF TURNING INTO THE LIBRARY WHEN THE ACCIDENT HAPPENED.
Power train, Other/unknown, Apr 4, 2018
VEHICLE PAUSESES BETWEEN SHIFTS AND SHIFTS INTO NEUTRAL ON HIGJWAY.
Power train, Engine, Fuel/propulsion system, Mar 29, 2018
AFTER FILLING UP VEHICLE WITH GAS (2 SEPARATE OCCURRENCES), THE VEHICLE WILL CUT-OFF WHILE DRIVING FOR 1-2 BLOCKS. A PROMPT ON THE DASHBOARD WOULD STATE "PLACE GEAR INTO PARK" AND A RESTART OF VEHICLE WOULD BE NECESSARY. FIRST OCCURRENCE HAPPEN IN 2/19/2018 AND 3/28/2018. WHEN FIRST OCCURRENCE HAPPENED, THE VEHICLE WAS DROPPED OFF AT DEALERSHIP AND WAS INSTRUCTED BY SERVICE DEPARTMENT THE VEHICLE NEEDED TO BE "FLASHED OR REPROGRAMMED" TO RESOLVE ISSUE. SINCE THEN, THE SECOND OCCURRENCE HAPPENED RECENTLY 3/28/2018 AND IT NEEDED TO BE TOWED TO DEALERSHIP FOR ANOTHER INSPECTION/DIAGNOSTIC. IT WAS THEN MENTIONED BY SERVICE DEPARTMENT, THE REASON FOR CUT-OFF ISSUE. THE VEHICLE WAS LOW ON OIL (1 QUART LESS). MAJOR CONCERN WITH VEHICLE NOT BEING TRUSTED WORTHY WHILE DRIVING AND POSSIBLE ACCIDENT MAY HAPPEN BECAUSE OF ISSUE. ALSO BEING TOLD 2 DIFFERENT REASONS WHY ISSUE HAPPENED.