2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: power train
1,469 reports, newest first. Show all
Power train, Jan 16, 2017
CAR SHIFTS INTO LOW GEAR OR NEUTRAL AT 60 MPH FOR NO APPARENT REASON. SHAKES VIOLENTLY AND WARNING LIGHTS FLASH. THIS HAS HAPPENED THREE TIMES AND NO AVAILABLE REPAIR.
Power train, Jan 16, 2017
I HAVE TAKEN MY JEEP IN THREE TIMES TO THE DEALERSHIP DUE TO THE TRANSMISSION RECALL. ON FRIDAY, JANUARY 13, 2014 TRAVELING DOWN 635E IN DALLAS MY JEEP DURING RUSH HOUR IN THE EVENING WHILE TRAVELING 70 DECIDED TO SHUT DOWN AND THROW ITSELF INTO NEUTRAL. I WAS ONLY ABLE TO AVOID AN ACCIDENT BY BEING IN THE FAR RIGHT LANE AND PULL OFF IMMEDIATELY. IT CAUSED THE JEEP TO JERK ALMOST TO A FULL STOP AND COULD HAVE CAUSED AN ACCIDENT HAD I BEEN IN ANOTHER LANE. THE RECALL IS STILL SHOWING INCOMPLETE. I CALLED ROCKWALL DODGE JEEP WHO DID THE LAST THREE "REPAIRS" AND COULD NOT SEE US FOR 4 DAYS, MEANWHILE IT IS NOT SAFE TO DRIVE THE VEHICLE. I CONTACTED A SECOND DEALERSHIP WHO LOOKED INTO THE MATER AND FOUND THAT THE RECALL WAS INCOMPLETE BECAUSE THE OTHER DEALERSHIP ONLY RESET THE COMPUTER AND NEVER ORDERED THE PART THAT NEEDED TO BE REPLACED. IT IS POSSIBLE THAT DUE TO THE CONTINUOUS ISSUE THIS HAS CAUSED PERMANENT DAMAGE TO THE TRANSMISSION WHICH I HAVE BEEN INFORMED MAY BE MY RESPONSIBILITY TO REPAIR DUE TO US DRIVING IT WITH THE ISSUES. THIS HAS BEEN ONGOING FOR OVER 6 PLUS MONTHS AND IS NOT RESOLVED. THIS COULD HAVE BEEN A SERIOUS ACCIDENT AND SHOULD HAVE BEEN RESOLVED THE FIRST VISIT. *TR
Power train, Jan 12, 2017
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEARS HESITATED TO SHIFT WITHOUT WARNING. THE DEALER HAD REPLACED THE HYDRAULIC PRESSURE SENSOR AND A VALVE BUT THE FAILURE CONTINUED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) BUT THE DEALER HAD NOT YET RECEIVED THE REMEDY AND PART SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER MAY PROVIDE A SOLUTION FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THE RECALL REPAIR TO BE COMPLETED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Power train, Engine, Jan 12, 2017
ON 3 OCCASIONS. I'VE HAD THIS VEHICLE AT THE DEALERSHIP, EXPLAINING THE VEHICLE HARD SHIFTS, LUNGES, DISENGAGES, 'D' WARNING LIGHT BLINKS, AND ENGINE DIES. AND EACH TIME THE SERVICE WRITER TELLS ME THEY CAN FIND NO PROBLEMS. ACCORDING TO AUTOMOTIVE NEWS REPORT DATED FEB. 2, 2015, THIS IS NOT NEW NEWS. JAN. 11, 2017, MY WIFE WAS DRIVING HOME FROM WORK AFTER DARK, IN THE INSIDE LANE, AND THE ENGINE DIED, AND HAD TO COAST TO THE UNSAFE INSIDE SHOULDER AGAINST THE BARRIER WALL, WITH NO WAY FOR ME TO COME TO HER RESCUE. CALLED A WRECKER, TOWED THE JEEP HOME, ONLY TO GET HOME AND CHECK IT OUT, AND FIND NO EVIDENCE OF ANY PROBLEMS. WHAT'S MORE, THE SERVICE WRITER ALSO TOLD ME THE USUAL AMOUNT OF OIL THIS ENGINE USES (ABOUT A QUART A MONTH) IS NORMAL. *TR
Power train, Vehicle speed control, Jan 6, 2017
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. AFTER THE VEHICLE WAS SHIFTED INTO DRIVE, THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS RESTARTED SEVERAL TIMES, BUT FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TOWED TO A DEALER, BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN THE DRIVE OR REVERSE POSITIONS, IT WOULD HESITATE AND JERK VIOLENTLY. THE CONTACT ALSO STATED THAT WHILE STOPPED, THE VEHICLE INADVERTENTLY ACCELERATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Power train, Jan 6, 2017
TRANSMISSION BEGAN SLIPPING AND RIDING ROUGH AROUND 50,000 MILES. AT 55,000 MILES CAR BUCKED AND STALLED WHEN ENTERING FREEWAY. SERVICE TRANSMISSION MESSAGE APPEARED ALONG WITH SERVICE PARKING BRAKE. CHECK ENGINE LIGHT ALSO WENT ON. GEARS WOULD NOT ENGAGE. DEALERSHIP REPLACED TRANSMISSION. AT 72,000 MILES (ONLY 17,000 MILES ON NEW TRANSMISSION), THE SAME ISSUE OCCURRED.
Steering, Power train, Jan 6, 2017
I BOUGHT A BRAND NEW CHEROKEE TRAILHAWK AND WITHIN THE FIRST 8 MONTHS THE TRANSMISSION NEEDED TO BE TOTALLY REPLACED AFTER HAVING SIGNIFICANT ISSUES WITH SWITCHING GEAR. IN DECEMBER 2016 I WAS DRIVING TO NC, WITH 55,800 MILES ON THE VEHICLE, THE POWER STEERING SUDDENLY SHUT OUT AND I WASN'T ABLE TO ACCELERATE, ALL WHILE GOING 70MPH ON A MAJOR HIGHWAY. I HAD TO COAST TO THE SIDE OF THE ROAD. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHERE THEY PERFORMED A "SOFTWARE UPGRADE" AND GAVE IT BACK TO ME. THE NEXT MORNING, THE EXACT SAME INCIDENT OCCURRED ON MY WAY TO WORK, IN RUSH HOUR, AT A VERY HIGH SPEED. I AGAIN HAD TO COAST TO THE SHOULDER TO PULL OFF. THE DEALERSHIP STILL HASN'T RETURNED IT, OVER A WEEK LATER, BECAUSE THEY DON'T ACTUALLY KNOW HOW TO FIX IT. I WILL NEVER AGAIN BUY A JEEP, AND IF I EVER SEE MY CHEROKEE AGAIN I WILL NOT FEEL SAFE DRIVING IT. *TR
Power train, Jan 5, 2017
STARTING IN JANUARY 2015 (6 MONTHS AFTER PURCHASE) I BEGAN HAVING ISSUES WITH THE TRANSMISSION WORKING PROPERLY. WHEN MY CAR WAS STOPPED OR DRIVING BELOW 5MPH AND I PRESSED THE GAS, THE CAR WOULD OFTEN TIMES NOT AUTOMATICALLY ACCELERATE (AS IF IT WERE IN NEUTRAL) AND AFTER A FEW SECONDS, IT WOULD VIOLENTLY JERK INTO GEAR. EVERY TIME I TOOK MY CAR IN FOR AN OIL CHANGE I WOULD COMPLAIN ABOUT IT AND EACH TIME THE DEALERSHIP WAVED ME OFF AND SAID "THAT'S JUST THE WAY 9 SPEED ENGINES WORK", BUT WOULD OFFER TO RESET THE COMPUTER (WHICH NEVER FIXED THE PROBLEM). WHEN I RECEIVED THE SAFETY RECALL (16V529000), I WAS ELATED THAT THE PROBLEM WOULD FINALLY BE FIXED! WHEN I CALLED TO MAKE THE APPOINTMENT AND WHEN I BROUGHT THE CAR IN, I TOLD THEM IT WAS MY UNDERSTANDING THAT BECAUSE I WAS EXPERIENCING PROBLEMS WITH THE WIRE HARNESS ALREADY, IT NEEDED TO BE REPLACED, NOT JUST REPROGRAMMED. THEY TOLD ME "THE SAFETY RECALL HAD BEEN UPDATED AND WE ARE ONLY REPROGRAMMING THEM NOW, BECAUSE THERE IS NO LONGER A NEED TO REPLACE THEM". I TOOK THEIR WORD FOR IT. DRIVING HOME THAT SAME DAY, I EXPERIENCED THE SAME LOSS OF MOTIVE POWER. I THEN DID SOME RESEARCH AND FOUND OUT THAT THE SAFETY RECALL HAD NOT BEEN UPDATED AND IT SHOULD HAVE BEEN REPLACED. I AM A REALTOR AND THEREFORE SPEND A LOT OF TIME DRIVING IN MY CAR. I BOUGHT A BRAND NEW CAR 2 YEARS AGO IN ORDER TO GUARANTEE A SAFE, RELIABLE RIDE TO MYSELF, MY FAMILY AND ESPECIALLY MY CLIENTS. THIS IS FRUSTRATING BEYOND WORDS. *TR
Power train, Jan 4, 2017
TRANSMISSION WENT OUT. THE JEEP STOPPED MOVING ON THE FREEWAY, IT WAS VERY DANGEROUS. THE TRANSMISSION HAS GONE OUT MULTIPLE TIMES ON THE FREEWAY. THE CAR WILL EITHER COMPLETELY DIE OR GO INTO NEUTRAL. I'VE HAD THE S55 RECALL. IT HAS ALWAYS HAD PROBLEMS; IT SHIFTS HARD, SOMETIMES DOESN'T SHIFT PROPERLY, SOMETIMES DOESN'T GO INTO 9TH GEAR, JUMPS A LOT. *TR
Power train, Dec 28, 2016
LOSS OF POWER DUE TO TRANSMISSION FAULTS. REQUIRES SYSTEM RESTART AND CAN TAKE SEVERAL MINUTES TO GET VEHICLE TO MOVE.
Power train, Engine, Dec 28, 2016
VEHICLE BEING CONSIDERED FOR LEMON POLICY. VEHICLE IS SURGING / MOVING / CREEPING WHEN STOPPING AT LESS THAN 2 MPH. WIFE WILL NO LONGER DRIVE DUE TO SAFETY CONCERN. HAS FORCED US TO SEEK RENTAL VEHICLE UNTIL CHRYSLER APPROVES SOLUTION. TRANSMISSION "KLUNKING" DURING 2ND TO 3RD GEAR SHIFT CHANGE. RECENT HESITATION FROM ENGINE WHEN STARTING IN 1ST GEAR AS NORMAL. THIS IS NEW TRANSMISSION AND APPEARS TO BE GETTING WORSE SINCE REPLACEMENT AND STALL ISSUE REPORTED DURING HIGHWAY DRIVING WHICH FORCED VEHICLE TO SIDE OF ROAD WITH NO POWER. DEALER NOTIFIED. CHRYSLER WILL NOT AUTHORIZE RENTAL VEHICLE UNTIL RESOLVED, VERY DANGEROUS SITUATION TO CONTINUE TO DRIVE. *TR
Power train, Dec 27, 2016
THE TRANSMISSION LIGHT COMES ON AND THE VEHICLE WILL STOP AT ANY TIME. I HAVE TAKEN IT TWICE TO THE DEALERSHIP TO HAVE THE COMPUTER RESET AND IT IS STILL HAPPENING. ON THE 17TH OF DECEMBER I WAS ON THE SERVICE ROAD OF HWY 114 GOING EAST IN GRAPEVINE AND THE TRANSMISSION LIGHT CAME ON AND PUT ITSELF IN NEUTRAL WHILE DRIVING IN TRAFFIC. *TR
Power train, Dec 18, 2016
AFTER BEING RETURNED TO JEEP DEALERSHIP (MORE THAN 6 TIMES) AND HAVING A NEW TRANSMISSION INSTALLED APPROXIMATELY TWO MONTHS AGO, TODAY (12/5/16) WHILE DRIVING THE TRANSMISSION WENT INTO SERVICE MODE AND STOPPED OPERATING IN THE MIDDLE OF A HIGHWAY. THE VEHICLE COULD ONLY COAST WITH THE ENGINE RUNNING. IT HAD TO BE TOWED TO THE DEALERSHIP. *TR
Power train, Dec 15, 2016
THE JEEP WOULD HESITATE WHEN SHIFTING INTO GEAR AND THEN "JUMP" INTO GEARS. I WAS INITIALLY TOLD THE CAR IS NEW 20,500 MILES AND NEEDS TO BE "BROKEN IN". HOWEVER, WHEN SHIFTING FROM FIRST TO SECOND GEAR OR SECOND TO THIRD GEAR THE CAR SHIFTS REALLY HARD, ENOUGH THAT MY HEAD HITS THE BACK OF THE SEAT FROM WHIPLASH. ON MY DAILY DRIVE HOME IN BUMPER TO BUMPER TRAFFIC, WHEN STOPPED AND THEN LETTING OFF THE BRAKE AND THEN EASING BACK ON THE BRAKE, THE CAR WILL JERK FORWARD. THE DEALERSHIP THOUGHT THAT A SOFTWARE UPDATE WOULD FIX THE PROBLEM, IT DID NOT. I'VE TAKEN IT IN FOR THE SAME ISSUE 3 TIMES.
Power train, Dec 15, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE NEUTRAL POSITION AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS. THE TRANSMISSION WAS FLASHED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Power train, Vehicle speed control, Engine, Dec 13, 2016
ON BOARD COMPUTER, OBSTRUCTING MAJOR TRAFFIC LANES, DIAGNOSTIC TROUBLE CODE (DTC) DEFAULTS THE TRANSAXEL TO NEUTRAL AND COMPLETE LOSS OF MOTIVE POWER. THE LOSS OF MOTVE MOTIVE COULD CAUSE CRASH WITHOUT POWER. UPDATED 01/17/2017*CT *CN
Power train, Dec 13, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERI4ENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Dec 10, 2016
WHEN DRIVING AT HIGHWAY SPEEDS OR LOW SPEED ON STREETS VEHICLE JERKS AND DISPLAYS MESSAGE "SHIFT TO PARIS THEN DESIRED GEAR." NEXT MESSAGE TO BE DISPLAYED IS "SERVICE TRANSMISSION." DRIVER HAS TO PULL OVER TO SHIFT TO PARK. VEHICLE TRANSMISSION DOES NOT SHIFT INTO GEAR FOR SEVERAL MINUTES WHILE CHECK ENGINE, AND SEVERAL OTHER ICONS FLASH ON INSTRUMENT PANEL. VEHICLE WILL THEN STALL. AFTER SEVERAL MINUTES AFTER POWER DOWN VEHICLE, GEAR WILL ENGINE AND VEHICLE WILL RUN ROUGH. GEARS WILL NOT SHIFT SMOOTHLY. VEHICLE HAS 54,000 MILES AND HAS HAD GEAR BOX SOFTWARE FLASHED ALREADY ONCE IN THE LAST 90 DAYS.
Power train, Electrical system, Engine, Dec 9, 2016
WHEN DRIVING, THE VEHICLE SHUTS DOWN AND MESSAGE ON DASH SAYS "CAR MUST BE IN PARK IN ORDER TO SHIFT." VEHICLE WILL NOT RESTART. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES WHILE VEHICLE IS IN MOTION. WE HAVE HAD IT TAKEN INTO THE DEALERSHIP WITH NO RESOLVE. AFTER RESEARCHING, THIS IS A COMMON PROBLEM IN THIS YEAR'S MODEL THAT JEEP IS AWARE OF. HOWEVER, THE COMMON RESOLUTION IS DEALERSHIP STILL CLAIMING AN OIL CHANGE IS NEEDED. MOST RECENTLY OUR JEEP WAS 500 MILES UNDER THE DEALERSHIP'S RECOMMENDED OIL CHANGE. I FEAR FOR MY FAMILY'S LIFE IF THIS STALL HAPPENS WHEN CROSSING BUSY HIGHWAYS IN TOWN. *TR
Power train, Dec 9, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.
Power train, Dec 8, 2016
VEHICLE STUTTERS AND BUCKS WHEN ACCELERATING. FEELS LIKE IT CANNOT GET POWER AND IT MAY STALL OUT
Power train, Dec 7, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION HAD A STRONG HESITATION AND THE VEHICLE LOST POWER. THE DEALER REPROGRAMMED THE POWER TRAIN CONTROL MODULE, BUT THE FAILURE CONTINUED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE DEALER SCHEDULED AN APPOINTMENT AND COMPLETED THE RECALL REPAIR, BUT THE REMEDY PROVIDED NO SOLUTION. THE MANUFACTURER PROVIDED NO RECOMMENDED SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Dec 7, 2016
> SAFETY RECALL NOTICE - S55 / NHTSA 16V-529 ENGINE WARNING LIGHT COMES ON WHILE DRIVING VEHICLE, SOMETIMES IMMEDIATELY AFTER STARTING VEHICLE, AND SOMETIMES AFTER BRAKING. DEALER UNABLE TO DETERMINE SOURCE OF PROBLEM, SAYING THEY WOULD CONTACT ENGINEERING. WE THOUGHT IT MIGHT BE CONNECTED TO THE RECENT RECALL FOR THE 2014 -15 CHEROKEE (AND OTHERS EQUIPPED WITH THE 9-SPEED TRANSAXLE). HOWEVER, LAST VISIT TO DEALERSHIP TO CORRECT THAT PROBLEM WAS UNSUCCESSFUL. WHEN ENGINE LIGHT COMES ON WHILE DRIVING THE VEHICLE, IT DOES NOT APPEAR TO BE CONNECTED TO ANY PERFORMANCE OR DRIVABILITY ISSUE. IT JUST TENDS TO MAKE ME IGNORE THE WARNING LIGHT AND DISMISS IT. SHOULD I WORRY, OR JUST IGNORE IT? WILL WAIT FOR NEXT DEALER RESPONSE. *TR
Power train, Dec 6, 2016
VEHICLE INCORRECTLY SHIFTS GEARS TYPICALLY WHILE DRIVER IS BREAKING. THE JEEP EITHER SHIFTS TO A GEAR THAT IS TO HIGH OR INTO NEUTRAL. VEHICLE VIRTUALLY LOOSES ALL AUTOMOTIVE POWER. TO CORRECT ISSUE VEHICLE MUST BE SHUT OFF AND RESTARTED. TYPICALLY THE VEHICLE WON'T SHIFT INTO DRIVE ON THE FIRST ATTEMPT AFTER MALFUNCTION. ISSUES HAPPENS MULTIPLE TIMES A WEEK. I RECENTLY THE HAD RECALL DONE FOR THIS ISSUE BUT PROBLEM REOCCURRED THE NEXT DAY.
Power train, Dec 1, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. ON NUMEROUS OCCASIONS, THE VEHICLE DRIFTED BACKWARDS WHILE IN PARK. THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO REPLACED. THE MANUFACTURER WAS MADE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 35,500. UPDATED 01/05/17*LJ UPDATED 01/12/17.*JB