2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: power train
1,469 reports, newest first. Show all
Power train, Nov 7, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON SEPTEMBER OF 2015. THE MANUFACTURER AND THE DEALER ADVISED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS NOT AVAILABLE.
Steering, Power train, Nov 5, 2016
TRANSMISSION ACTING ERRATICALLY. TRANSMISSION WILL SHIFT HARD INTO 2ND AND 3RD GEAR. WHEN COMING TO STOP IT WILL DOWNSHIFT IN A ROUGH MATTER. SOME TIMES IT BANGS BUT IS ONLY INTERMITTENTLY. THE TRANSMISSIONS WORKS FINE ON THE FREEWAY WILL WORK FINE ONLY NOTICEABLE ON CITY DRIVING. I HAVE TAKEN FOR REPAIRS AND SOFTWARE UPDATE SEVERAL TIMES TO THE POINT THAT I GOT FRUSTRATED AND STOP CALLING THE DEALER. THE 36K WARRANTY EXPIRED IN DECEMBER 2016.
Power train, Electronic stability control (ESC), Nov 3, 2016
THE CAR EXPERIENCES JERKY SHIFTS, IS VERY INCONSISTENT WHEN IT DOES SHIFT, AND HAS A LAG IN ACCELERATION. IT DOES NOT FEEL SAFE TO DRIVE BECAUSE I CAN'T PREPARE FOR WHEN IT WILL SHIFT. IF I AM STOPPING AT A LIGHT, IT OFTEN TIMES WILL LUNGE FORWARD - WHICH IS DANGEROUS IF THERE IS A PEDESTRIAN CROSSING OR SOMEONE IN FRONT OF ME. IF I AM AT A STOP LIGHT, AND ACCELERATING, THE SHIFT BETWEEN 1ST TO 2ND AND 2ND TO 3RD IS EXTREMELY SLOW, AND THEN HAS A HARD LUNGE FORWARD. THE DEALERSHIP SAYS THEY DO NOT HAVE A SOLVE FOR IT, AND JEEP WON'T ACKNOWLEDGE THERE'S A PROBLEM. THE VALUE OF THE CAR HAS ALSO DROPPED SIGNIFICANTLY SO I CAN'T GET RID OF IT, WITHOUT BEING UPSIDE DOWN ON WHAT I OWE.
Power train, Oct 31, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Oct 28, 2016
VEHICLE HAS ALWAYS HAD A LURCHING FORWARD MOTION WHEN IT GOES INTO GEAR FROM A STOPPED POSITION. WE BOUGHT IT IN 2015 WITH 14000 MILES ON IT. IN EARLY OCTOBER HUSBAND WAS OUT OF TOWN WITH THE CAR AND THE SERVICE ENGINE LIGHT CAME ON. TOOK IT TO DEALERSHIP AND WAS TOLD IT NEEDED AN UPDATE TO THE COMPUTER SYSTEM THAT RUNS THE ENGINE AREA. DROVE FOR ONE EVENING AND LEFT TOWN FOR A WEEK. FIRST TIME CAR WAS DRIVEN AFTER THAT WEEK VEHICLE SERVICE ENGINE LIGHT WAS ON AGAIN. UPON BACKING OUT OF THE DRIVEWAY IT LURCHED FORWARD AND RAN INTO THE CURB. DROVE VEHICLE HOME AND TOOK TO THE LOCAL JEEP DEALERSHIP IMMEDIATELY. KEP OVERNIGHT BEFORE THEY SAID IT NEEDED A NEW TRANSMISSION. THEY KEPT VEHICLE FOR A WEEK AND WE PICKED IT UP ON A WEDNESDAY AFTERNOON. BY THURSDAY EVENING EVERY TIME WE TAKE OFF THE CAR SHAKES AND LURCHES GETTING INTO GEAR. HAVE AN APPOINTMENT TO TAKE BACK TO THE DEALERSHIP ON MONDAY.
Power train, Vehicle speed control, Engine, Oct 27, 2016
SAFETY RECALL LISTED BELOW. NOTIFIED 2 MONTHS AGO. THIS CAN CAUSE A CRASH WITHOUT WARNING! I AM NOT COMFORTABLE DRIVING A VEHICLE THAT COULD CAUSE SERIOUS BODILY INJURY/DEATH TO MYSELF OR ANYONE ELSE. VIN: [XXX] YEAR: 2014 MAKE: JEEP MODEL: CHEROKEE LIMITED FWD NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55 SUMMARY: THE TRANSAXLE WIRE HARNESS ON YOUR VEHICLE MAY HAVE BEEN BUILT WITH INSUFFICIENT WIRE TERMINAL CRIMP(S). THIS MAY CAUSE AN INTERMITTENT HIGH ELECTRICAL RESISTANCE IN THE TRANSAXLE WIRE HARNESS CIRCUIT(S). A HIGH RESISTANCE CIRCUIT(S) IN THIS WIRING HARNESS WILL CAUSE THE ON-BOARD DIAGNOSTIC SYSTEM TO SET A DIAGNOSTIC TROUBLE CODE (DTC). WHEN THE DTC IS SET, THE SYSTEM DEFAULTS THE TRANSAXLE TO NEUTRAL AND THE CUSTOMER EXPERIENCES A LOSS OF MOTIVE POWER. SAFETY RISK: THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING. REMEDY: THE TRANSMISSION CONTROL MODULE (TCM) MUST BE REPROGRAMMED WITH NEW SOFTWARE. THE NEW SOFTWARE STRATEGY WILL ELIMINATE THE TRANSAXLE SHIFT-TO-NEUTRAL CONDITION FOR THIS ISSUE, PLACE THE TRANSAXLE IN A FIXED GEAR LIMP MODE AND ILLUMINATE THE MALFUNCTION INDICATOR LAMP (MIL) IF A HIGH RESISTANCE CIRCUIT IS DETECTED IN THE TRANSAXLE WIRE HARNESS. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Oct 27, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Electronic stability control (ESC), Oct 26, 2016
THE JEEP STALLS WHILE IN MOTION. THE VEHICLE LURCHES/JERKS FORWARD AROUND 8 MILES PER HOUR AND 30 MILES PER HOUR.
Power train, Oct 26, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE JERKED, STALLED, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FIRST ATTEMPT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THIS WAS THE FOURTH TIME THAT THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Power train, Oct 26, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 7/5/18*JB
Power train, Oct 26, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT CONSUMER STATED OCCUPANT RESTRAINT CONTROL MODULE SOFTWARE PROBLEM. RESOLVED BY DEALER ON NOVEMBER 2016. 6/27/18*JB
Steering, Power train, Vehicle speed control, Engine, Oct 26, 2016
TAKATA RECALL CAR BUCKING WHEN SHIFTING INTO GEAR. ALSO THERE WAS A KNOCKING NOISE WHEN DRIVING AT DIFFERENT SPEEDS AND WHEN TURNING THE WHEEL OR GOING OVER BUMPS. IT GOT SO BAD THAT IT SOUNDED LIKE MY TIRE WAS GOING TO FALL OFF OR THE UNDERNEATH OF MY CAR. ALSO MY CAR WAS SHAKING WHEN IT WOULD HIT A BUMP. THERE WAS ALSO A WHINING NOISE THAT WOULD OCCUR WHEN I TURNED MY WHEEL EITHER WAY. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST TWO YEARS NOW, EVERYTIME I BROUGHT IT BACK TO THE DEALER THEY STATED THAT MY "CAR WAS FINE" WAS NOT UNTIL I BROUGHT IT TO ANOTHER MECHANIC THAT THEY TOLD ME IT WAS MY FRONT PASSENGER WHEEL BALL JOINT. THIS WOULD OCCUR WHILE THE CAR WAS ON THE HIGHWAY OR SIDE ROADS, AS LONG AS THE CAR WAS IN MOTION. ALSO MY CAR WOULD HAVE PROBLEMS WHEN SHIFTING. THE CAR BUCKED ON MY ON THE HIGHWAY WHEN I WAS GOING 65 THE CAR LIGHTS STARTED FLASHING AND I GOT WARNING LIGHTS STATING TO PUT CAR INTO DESIRED GEAR, CHECK OIL AND TRANSMISSION. I PULLED INTO THE BREAK DOWN LANE AND PUT THE CAR IN PARK. TURNED THE CAR ON AND OFF & THE SAME THING HAPPENED. *TR
Power train, Oct 24, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING LOW SPEEDS, THE CONTACT EXPERIENCED TRANSMISSION ISSUES WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Oct 23, 2016
3 TRANSMISSION INCIDENTS WHEN I HAVE FILLED UP WITH GAS. AFTER LEAVING THE STATION THE CAR HAS SHIFTED INTO NEUTRAL AND WILL NOT DRIVE. THE ENGINE HAS SPUTTERED AND SHUT OFF. THERE ARE TRANSMISSION WARNINGS "SERVICE TRANSMISSION TO SHIFT VEHICLE MUST BE STOPPED" ON MY DISPLAY. ALSO MY MALFUNCTION INDICATOR LIGHT, ELECTRONIC THROTTLE CONTROL AND AVOIDANCE DISABLED ARE ILLUMINATED. WHEN CAR IS RE-STARTED THERE IS A SUDDEN ALMOST VIOLENT JERKING FORWARD MOTION OR ENGINE IDEALS SLOWLY AND CAN STALL OUT. THIS WILL BE MY THIRD SERVICE CALL ON FOR MY TRANSMISSION AND I AM FEELING LIKE I HAVE A SERIOUS PROBLEM THAT COULD CAUSE AN ACCIDENT, PUTTING ME AND MY FAMILY IN HARMS WAY.
Power train, Service brakes, Oct 23, 2016
I HAD BEEN DRIVING MY VEHICLE ALL NIGHT WHEN ALL OF THE SUDDEN OUT OF NO WHERE THE TRANSMISSION SERVICE CAME ONTO MY SCREEN ON THE DASH AND MY JEEP LOST POWER AND THE BRAKES LOCKED UP AND SAID THAT I NEED TO SERVICE THE BRAKES AND THE TRANSMISSION. AT THE TIME THIS HAPPENED I WAS JUST STARTING TO COME TO A COMPLETE STOP AT THE LIGHT. THIS IS REALLY DANGEROUS AND NEEDS TO BE REPORTED THAT THE TRANSMISSION HAS FAILED OR IS NOT WORKING CORRECTLY IN THIS JEEP. WHAT IS SOMEONE GETS KILLED? *TR
Power train, Oct 22, 2016
SERVICE TRANSMISSION CAME ON WHILE IN MOTION. THE VEHICLE CAME TO A COMPLETE WHILE IN MOTION.11
Power train, Electrical system, Oct 21, 2016
CHRYSLTER RECALL 3 S55 RECALL REPAIR IS TAKING TOO LONG TO COMPLETE! I'M A HEART PATIENT AND MY WIFE HAS PARKINSON'S AND WE HAVE TO TRAVE OVER A MOUNTAIN PASS TO SEE DOCTORS. WE FEEL UNSAFE IN THIS CAR. WE CAN NOT R]TRADE DUE TO THE LENGTH OF THE RECALL!
Power train, Oct 21, 2016
WHILE DRIVING STRAIGHT ON A TWO-LANE HIGHWAY, THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL AND ALL FORWARD POWER WAS GONE. THE GEARSHIFT LEVER COULD BE MOVED, BUT WOULD NOT PUT THE CAR BACK INTO ANY GEAR. WE TURNED ON EMERGENCY FLASHERS, PUT THE GEARSHIFT IN PARK, SHUT OFF THE CAR. WE RE-STARTED THE CAR AFTER A SHORT PERIOD, AND IT THEN WENT BACK INTO GEAR. FORTUNATELY, THERE WAS NO ONE BEHIND US WHEN THIS HAPPENED. HAD THERE BEEN, IT COULD EASILY HAVE CAUSED AN ACCIDENT. IF IT HAPPENED ON AN EXPRESSWAY, THIS COULD CAUSE A FATAL CRASH! WE RELAYED THIS TO A JEEP DEALER IN MESA, AZ. IT IS ASSUMED TO BE RELATED TO YOUR SAFETY RECALL 16V-529. THERE ARE OTHERS TALKING ABOUT THIS ON LINE. PLEASE, GET THE MANUFACTURER MOVING TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED. *TR
Power train, Oct 20, 2016
SAME OR SIMILAR PROBLEM WITH 2014 JEEP CHEROKEE TRANSMISSION: AFTER CAR WAS BOUGHT NEW HAD A COUPLE OF SITUATIONS WHERE JEEP'S DASHBOARD DISPLAY WOULD ALL OF A SUDDEN WHILE DRIVING ERROR(SERVICE TRANSMISSION,MUST PUT CAR IN PARK AND RESTART)VEHICLE WOULD BE IN LIMP MODE HAD TO COAST TO SIDE OF ROAD AND RESTART CAR,WOULD BANG WHILE GOING INTO AND OUT OF GEARS... DEALER CHANGED THE TCM(TRANSMISSION CONTROL MODULE 5/16) BUT GAVE ME NO PAPERWORK STATING SUCH,JUST VERBAL.. SAME ERROR AGAIN ON 6/11/16, AGAIN ON 7/29/16 AND AGAIN ON 10/19/16...ERROR ON DISPLAY,CAR GOES IN LIMP MODE,HAVE TO COAST AND RESTART...ALTHOUGH,AFTER A FEW ENGINE SHUT OFF AND RESTARTS SERVICE ERROR DISAPPEARS...SEEMS TO HAPPEN MOSTLY AT SPEEDS LESS THAN 55MPH..WILL HAVE TO CONTINUE TO PURSUE WITH DEALER..... *TR
Power train, Oct 19, 2016
SINCE I BOUGHT THIS JEEP NEW IN 2014 ITS BEEN UNABLE TO PREDICTABLY GO FROM STOP TO START. THIS IS A MAJOR SAFETY CONCERN IN STOP AND GO TRAFFIC (WHICH IS DAILY WHERE I LIVE). I'VE HAD ALL THE TRANSMISSION FLASHES AND EACH ONE SEEMS TO WORK FOR A WEEK OR TWO BEFORE THIS BEHAVIOR RETURNS. THERE'S ALSO A GRINDING/CLANKING NOISE WHEN GOING FROM REVERSE TO FORWARD - THE SAME NOISE CAN SOMETIMES BE HEARD WHEN GOING OVER A SPEED BUMP.
Power train, Oct 18, 2016
TRANSMISSION ELECTRONICALLY SHIFTED FROM DRIVE TO MANUAL, WHILE IN TRAFFIC, THREE TIMES SO FAR. SERVICE TRANSMISSION, SERVICE EMERGENCY BRAKE, TRACTION CONTROL OFF, AND MIL ILLUMINATED(CODE P0887 STORED). SOFTWARE UPDATES PREFORMED IN JULY. TRANSMISSION SHIFTS ERRATICALLY AT LOW SPEEDS SINCE UPDATES AND PROBLEM BACK IN OCTOBER OF 2016, WITH A REAR END COLLISION BARELY AVERTED.
Power train, Oct 18, 2016
MY 2014 JEEP CHEROKEE LOST FORWARD GEARS WITHOUT WARNING. I WAS STOPPED AND TRIED TO PULL OUT ON A BUSY INTERSECTION. I LOST ALL FORWARD POWER LIMPED FORWARD 10 FEET AND STOPPED. ROUTE 51 IN JEFFERSON BOROUGH IS A MAJOR 4 LANE AND THIS COULD HAVE CAUSED A MAJOR ACCIDENT. I HAD TO REVERSE TO SAFETY. THERE IS A KNOWN RECALL THAT JEEP IS REFUSING TO FIX. THEY ARE PUTTING PEOPLES LIVES IN DANGER WITH A SUB STANDARD TRANSMISSION. I WANT JEEP TO BE HELD ACCOUNTABLE FOR THE ENTIRE TRANSMISSION SYSTEM AND NOT JUST THE PARTS THEY DEEM IN THEIR INTERNAL SELECTION. IF IT SUPPORTS A TRANSMISSION THEY SHOULD STAND BEHIND THEIR PRODUCT AND BUILD IT CORRECTLY. SAFETY SHOULD BE A CONCERN AND OBVIOUSLY IT ISN'T. MY JEEP IS LESS THAN 2 YEARS OLD, I'VE COMPLAINED MULTIPLE TIMES ABOUT HARD SHIFTING TO THE DEALER AND ALL THEY DID WAS ADJUST THE SHIFT POINTS. NOW MY LIFE IS IN DANGER BECAUSE OF THEIR SAFETY ISSUE. JEEP NEEDS TO FIX THIS KNOWN ISSUE IN ALL JEEPS AND NOT JUST A SELECT FEW. PLEASANT HILLS JEEP SHOULD BE REVOKED AS A 5 STAR DEALER AND JEEP SHOULD BE FORCED TO STOP PRODUCTION OF THIS SUBSTANDARD TRANSMISSION.
Power train, Oct 18, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V52900 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Oct 17, 2016
MY TRANSMISSION HAS BEEN JERKING DURING GEAR SHIFT SINCE I BOUGHT THE CAR. ON THE EXPRESSWAY TRAVELING 75 MPH IN A HIGH TRAFFIC AREA WHEN MY TRANSMISSION COMPLETELY QUIT AND WOULD NOT SHIFT OUT OF NEUTRAL. I LOST SPEED RAPIDLY AND LUCKILY I WAS UNABLE TO GET TO THE SIDE OF THE EXPRESSWAY WITHOUT CAUSING AN ACCIDENT.
Power train, Other or unspecified, Oct 15, 2016
2014 JEEP CHEROKEE TRANSMISSION JERKS. TOOK IT TO THE DEALER AND THEY CLAIM IT'S WORKING AS INTENDED BECAUSE IT'S A NEW TECHNOLOGY. THIS TRANSMISSION JERKS AND IS VERY SLUGGISH. I ALMOST HAD AN ACCIDENT TURNING LEFT AT A BUSY INTERSECTION. THE CAR DID NOT WANT TO ACCELERATE. LUCKILY INCOMING TRAFFIC SLOWED DOWN ENOUGH FOR ME TO PASS. I FAIL TO BELIEVE THAT THIS IS NORMAL AND ALSO FAIL TO BELIEVE THAT THERE'S NOTHING THE DEALER CAN DO. APPARENTLY THERE ARE THOUSANDS OF OTHER CHEROKEE OWNERS WITH THE SAME PROBLEM. ADD ME TO THE LIST. ANY SUGGESTIONS ON WHAT ELSE I CAN DO?