2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: power train
1,469 reports, newest first. Show all
Power train, Feb 8, 2015
I TOOK DELIVERY OF MY NEW 2014 JEEP CHEROKEE ON SEPTEMBER 16, 2014. RIGHT FROM THE START I STARTED HAVING TRANSMISSION ISSUES. CHRYSLER JEEP SAID THAT THEY WERE GOING TO OPEN A "CASE FILE" ON THE CAR AND TO RETURN THE CAR TO THE SERVICE MANAGER AT THE DEALERSHIP. I TOOK THE CAR INTO THE DEALERSHIP, AND EXPLAINED WHAT THE REPRESENTATIVE HAD TOLD ME. THE SERVICE MANAGER SAID THAT THERE WAS NO "CASE FILE" OPENED ON MY VEHICLE AND THAT NOBODY FROM CHRYSLER JEEP HAD CONTACTED THEM. A COUPLE WEEKS LATER I RECEIVED A CALL FROM CHRYSLER JEEP SAYING THAT THE CASE FILE WAS "CLOSED" BECAUSE "I FAILED TO TAKE THE CAR IN TO THE DEALERSHIP". LAST TUESDAY (FEBRUARY 3RD) AFTER A REALLY BAD SNOWSTORM I WAS DRIVING HOME WHEN THE PERSON IN THE LANE NEXT TO ME BEGAN SLIDING INTO MY LANE. I BEGAN APPLYING BRAKE BUT IT WAS OBVIOUS THAT I NEEDED TO APPLY POWER TO GET AHEAD OF HER. WHEN I CAME OFF THE BRAKE AND APPLIED HEAVY POWER THERE WAS NOTHING THERE. THE ENGINE REVVED UP BUT THE CAR DIDN'T GO ANYWHERE. THEN THE VEHICLE DROPPED INTO GEAR AND LURCHED REALLY BAD, AND THE BACK END OF THE CAR STARTED TO SPIN AROUND ON ME. ALL OF THE SUDDEN THE FRONT TIRES STARTED DIGGING IN AND WHIPPED ME STRAIGHT. I WAS TOTALLY OUT OF CONTROL AND IT SEEMED LIKE THE TRANSMISSION HAD A MIND OF ITS OWN. LUCKILY I DIDN'T HIT ANYTHING BUT DID END UP IN A PARKING LOT. AFTER SITTING FOR A SECOND (AND THE PERSON WHO ALMOST STRUCK ME STOPPED TO SEE IF I WAS OK), I PUT THE CAR BACK IN GEAR AND DROVE BACK OUT ONTO THE STREET AND IMMEDIATELY A "4-WHEEL DRIVE NOT AVAILABLE" ERROR MESSAGE CAME ON. THIS CAR IS DANGEROUS. CHRYSLER JEEP HAS SHOWN ONLY SUPERFICIAL INTEREST IN FIXING THE PROBLEM. IT SHOULDN'T BE DRIVEN ON SNOWY ROADS. I HOPE THAT SOMEONE WITH THE AUTHORITY TO DO SOMETHING CAN ADDRESS THIS MAJOR ISSUE BEFORE PEOPLE START GETTING KILLED. THIS IS BEYOND A "LEMON" ISSUE. *TR UPDATED 4/12/16 *JS
Power train, Feb 6, 2015
TL*THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SERVICE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.
Suspension, Power train, Vehicle speed control, Feb 4, 2015
THE FIRST INCIDENT IN OCTOBER JEEP CAME TO COMPLETE STOP ON HIGHWAY.ALSO WOULD ACCELERATE ON ITS OWN. IT WAS TOWED TO DEALERSHIP. THEY DROVE IT SENT INFO TO CHRYSLER THEY SAID IT NEEDED TRANSMISSION REPLACED. WAS IN SHOP 22 DAYS. DEC.30 2014 TOWED BACK TO DEALERSHIP, FOR SEVERAL ISSUES. WOULD NOT TAKE OFF WHEN YOU PRESSED GAS PEDAL AFTER 2 ATTEMPTS IT LUNGE AND BEGAN MOVING , DRIVING IN TRAFFIC PRESSED THE BRAKE AND IT DID NOT SLOW DOWN INSTEAD IT SPEED UP AFTER PRESSING BREAK HARDER IT SLOWED. FEW DAYS LATER IT WOULD NOT SHIFT OUT SOUNDED LIKE IT IN FIRST GEAR.THEY ONCE AGAIN REPLACED THE TRANSMISSION AND UPDATED THE SOFT WARE . IT SOUNDS LIKE THE SHOCKS ARE BAD BUT THEY DIDN'T ADDRESS THIS ISSUE EITHER. IT RIDES AND FEELS LIKE IT SWAYS ALL OVER THE ROAD. THIS JEEP CHEROKEE LATITUDE WAS BOUGHT NEW IN 2014 . I THINK IT IS SERIOUSLY A ROAD HAZARD. *TR
Power train, Feb 4, 2015
THE NEW 9-SPEED TRANSMISSION ON THE VEHICLE SHIFTS VERY POORLY. VERY HARSH SHIFTS AT SLOW SPEEDS FROM 1ST TO 2ND GEAR. THERE HAS BEEN A FEW TIMES WHEN THE CAR DID NOT WANT TO SHIFT OUT OF FIRST AND WHEN IT DID, IT SLAMMED REAL HARD INTO SECOND GEAR. ALSO, CAR WILL NOT SHIFT INTO 9TH GEAR UNLESS YOU ARE COASTING DOWNHILL AND GOING OVER 70 MPH AND WHEN IT DOES, THERE IS A CLUNKING NOISE. ALSO WHEN DRIVING AND NEED TO ACCELERATE SUDDENLY, THERE IS A VERY LARGE LAG TIME FROM WHEN YOU STEP ON THE GAS PEDAL AND WHEN THE CAR REACTS ABOUT 4-6 SECONDS. *TR
Power train, Engine, Feb 4, 2015
2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED ON OCTOBER 7, 2014 AS SHE PULLED OUT ONTO THE HIGHWAY, THE VEHICLE STALLED. SHE MANAGED TO DRIFT TO THE SIDE OF THE ROAD. SHE LET THE VEHICLE SIT FOR A MINUTE AND THEN RE-STARTED IT. SHE BEAN TO DRIVE AND THE VEHICLE BEGAN TO BUCK AND LOST POWER. SHE PULLED OVER FOR A SECOND TIME AND LET IT SIT FOR A MINUTE, ATTEMPTED TO RE-START IT WHICH WAS SUCCESSFUL, BUT SHE COULDN'T GO OVER 25 MPH. SHE DROVE TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR A WEEK. A DIAGNOSTIC TEST REVEALED A PROBLEM WITH THE TRANSMISSION. ONE MONTH LATER, AS SHE WAS PULLING OUT ONTO THE MAIN ROAD, THE VEHICLE LOST POWER AGAIN. SHE MANAGED TO GET THE VEHICLE TO THE DEALER. A DIAGNOSTICS TEST REVEALED THE VEHICLE SHUT OFF, DUE TO LOW OIL. THE CONSUMER CLAIMED THE VEHICLE WASN'T SCHEDULED FOR AN OIL CHANGED FOR ANOTHER 1,000 MILES. THE DEALER ADVISED THE CONSUMER TO BRING THE VEHICLE BACK WITHIN 3,000 TO SEE IF THE VEHICLE WAS BURNING OIL. *JB
Power train, Electrical system, Feb 3, 2015
WHILE TURNING AT A STOP LIGHT THE CAR SLIPPED INTO NEUTRAL. CHECK ENGINE LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE ON DASH, PARKING BRAKE LIGHT CAME ON AND ALSO TRACTION CONTROL LIGHT. PULLED OVER AND RESTARTED CAR STILL WOULD NOT ENGAGE INTO TO DRIVE. HAD TO LET CAR SIT FOR 30 MINUTES THEN RESTARTED AND WENT BACK IN TO DRIVE. MADE IT TO DEALERSHIP BUT SLIPPED OUT OF GEAR ONE MORE TIME ON THE 20 MINUTE DRIVE. THE EXACT THING HAS HAPPENED 2 MORE TIMES AND HAS NOW BEEN AT THE DEALERSHIP 3 TIMES IN 2 WEEKS. AFRAID FOR MY SAFETY AT THIS POINT! *TR
Power train, Vehicle speed control, Jan 31, 2015
WHILE DRIVING ON FLAT TERRAIN AT A CONSTANT HIGHWAY SPEED THE CAR SUDDENLY DECELERATED FOR A FEW SECONDS WITH THE TACHOMETER NEEDLE SWAYING BACK AND FORTH AND THEN RETURNED TO NORMAL OPERATION. THIS RECURRED 5 MINUTES LATER. THE DEALER INDICATED THAT IT WAS A TRANSMISSION SOFTWARE PROBLEM AND LOADED THE LATEST SOFTWARE RELEASE. TWO WEEKS LATER THE PROBLEM OCCURRED AGAIN. *TR
Power train, Jan 23, 2015
DRIVING ON LOCAL STREET ABOUT 25 MPH WHEN SERVICE TRANSMISSION WARNING COMES ON. VEHICLE WOULD NOT SHIFT BEYOND 2ND GEAR, TRANSMISSION BEGAN SLIPPING AND EVENTUALLY WOULD ONLY SHIFT INTO DRIVE OR REVERSE AFTER DELAYS OF ABOUT TEN SECONDS. VEHICLE NEEDED TO BE TOWED IN TO DEALER. *TR
Power train, Jan 22, 2015
I BOUGHT THIS 2014 JEEP CHEROKEE SPORT IN AUGUST 2014. IT HAD APPROX. 300 MILES ON IT. NOTICED A STRONG "SHIMMY" IN THE JEEP AFTER IT SHIFTS TO 2ND GEAR. THE SHIMMY GOES AWAY AFTER INCREASED SPEED. TOOK IT TO THE DEALER AND THE TECH DROVE IT AND NOTICED THE SHIMMY ALSO. HE CHECKED FOR ANY SBS. CHRYSLER SAID TO REPLACE THE FRONT HALF-SHAFTS. THIS WAS DONE 2 WEEKS LATER. THE SHIMMY WAS STILL THERE WHEN I PICKED IT UP. THE TECH SAID THERE WAS A "BREAK IN PERIOD" OF 3000 MI AND IT WOULD GO AWAY. THERE IS NO SUCH THING AS A BREAK IN PERIOD FOR THIS PART. THE VEHICLE HAS HAD 3 SOFTWARE UPGRADES ON THE TRANNY TO EASE HARSH SHIFTING. THIS WORKS FOR ABOUT 1 MONTH AND THEN BACK TO HARSH SHIFTING. THE SHIFTING GETS BETTER AS THE VEHICLE WARMS UP BUT THE SHIMMY IS THERE NO MATTER WHAT TEMP. TALKED TO THE SERVICE MANAGER AT THE DEALER AND HE RODE IN IT TODAY (1/21/14) AND NOTICED THE SHIMMY. WE THEN DROVE ANOTHER 2014 JEEP CHEROKEE, IT DID NOT HAVE A SHIMMY HE SAID HE WOULD REOPEN THE STAR CASE WITH CHRYSLER TO TRY TO RESOLVE THE ISSUE..THIS IS A $30,000 VEHICLE WITH 2000 MILES. IT SHOULD NOT BE DOING THIS, AND I AM SICK OF HEARING "THIS IS NORMAL" FROM SERVICE TECHS WHEN THEY HAVE NO CLUE WHY IT IS DOING THIS. WHEN IT GOES BACK IN THIS TIME, THIS WILL NUMBER 3. IF IT IS NOT REPAIRED CORRECTLY AND THE SHIMMY AND TRANS. ISSUES ARE STILL THERE, CHRYSLER WILL BUYING IT BACK PER LEMON LAW. *TR
Power train, Electrical system, Jan 17, 2015
ON DECEMBER 7TH, THE CAR (2014 JEEP CHEROKEE WITH 12,600 MILES) LOST POWER UNEXPECTEDLY WHILE I APPROACHED A STOPLIGHT, AND HAD TO BE COASTED TO THE SIDE OF THE ROAD. WE WAITED APPROXIMATELY 10 MINUTES, AND IT RESTARTED. NO WARNING OR CHECK ENGINE LIGHTS CAME ON. OVER THE NEXT SEVERAL DAYS, WE HAD APPROXIMATELY 3 INSTANCES WHERE THE CAR EITHER WOULDN'T START, OR WOULD LOSE POWER. STILL NO WARNING LIGHTS CAME ON INDICATING AN ISSUE. AS WE BELIEVED THIS TO BE A POTENTIAL SAFETY ISSUE, WE TOOK IT TO THE LOCAL JEEP DEALERSHIP AND ASKED THEM TO CHECK IT OUT. THEY KEPT IT FOR 6 DAYS AND INDICATED THAT THEY COULD NOT RECREATE THE ISSUE. WE PICKED THE CAR UP ON DEC. 16TH. ON DECEMBER 25 THE CAR AGAIN LOST ALL POWER WHILE DRIVING (LOST ENGINE, POWER STEERING, AND POWER BREAKS). FORTUNATELY THIS OCCURRED ON A LOCAL ROAD AND THE CAR WAS ABLE TO BE COASTED TO STOP WITHOUT INCIDENT. THIS TIME SEVERAL INDICATORS ILLUMINATED INCLUDING THE 'CHECK ENGINE' LIGHT. WE HAD THE CAR TOWED THE NEXT DAY TO THE SAME DEALER. AT THE TIME OF THIS WRITING, THE DEALERSHIP HAS HAD THE CAR 22 DAYS, AND STILL HAVE NOT BEEN ABLE TO DIAGNOSE THE ISSUE. THEY DID REPLACE THE PCM, HOWEVER THIS DID NOT CORRECT THE ISSUE. I'M FILING THIS COMPLAINT BECAUSE OF THE POTENTIAL SAFETY ISSUE. I ALSO HAVE A CONCERN BECAUSE JEEP IS NOT ABLE TO PROPERLY DIAGNOSE THE PROBLEM IN A REASONABLE AMOUNT OF TIME. *TR
Power train, Electrical system, Jan 15, 2015
TWO PROBLEMS CAME UP AT AROUND THE SAME TIME. THE CAR WAS DELIVERED WITH THE TRANSMISSION 4 QUARTS LOW ON FLUID. THE CAR WAS SLIPPING OUT OF GEAR, LURCHING AND SHUDDERING. THE TRANSMISSION IS A SEALED UNIT SO THERE WAS NO WAY FOR ME TO KNOW THAT. THEN THE DASH DISPLAY WENT COMPLETELY DARK. NO FEEDBACK WAS GIVEN, ITS A DIGITAL DISPLAY. SO I HAD NO SPEEDOMETER, TACHOMETER ETC AND THE WARNING LIGHTS WERE OUT. I FEEL LIKE A VEHICLE WITH NO DASH DISPLAY THAT SLIPS OUT OF GEAR WHEN PASSING OR LURCHES FORWARD WHEN STOPPING COULD BE DANGEROUS TO OTHER DRIVERS AND PEDESTRIANS. *TR
Power train, Jan 15, 2015
DRIVING ON MAJOR HIGHWAY. HEARD LOUD BANG THEN "SERVICE TRANSMISSION INDICATION AND LOSS OF TRACTION" CAME ON. I LOST ALL POWER WITH NO WAY TO KEEP UP MY SPEED. I HIT MY 4 WAY FLASHERS AND THE TRACTOR TRAILER TRUCK BEHIND ME HAD TO BRAKE HARD AND WENT INTO THE GRASS MEDIAN. I FINALLY COASTED TO THE BERM AND WE GOT OUT TO MAKE SURE EVERYBODY WAS OK. THIS COULD HAVE ENDED IN A VERY DIFFERENT WAY. I FEEL IT IS NOT SAFE FOR ME OR MY FAMILY TO DRIVE THE VEHICLE. IF THE TRACTOR TRAILER DRIVER WAS NOT PAYING ATTENTION I COULD HAVE BEEN KILLED. *TR
Power train, Jan 11, 2015
ON 6/24/2014 WAS DRIVING DOWN HIGHWAY WHEN ENGINE LIGHT CAME ON FOR THE FIRST TIME, THERE WAS NO LOSS OF POWER OR ANYTHING THE LIGHT JUST CAME ON. CALLED DEALERSHIP AS I HAD ONLY HAD THE VEHICLE 35 DAYS. BROUGHT IT IN WAS THE AIR INTAKE DEALERSHIP HAD IT FOR 5 DAYS. THEN IN OCTOBER 27TH ENGINE LIGHT CAME ON AGAIN. CALLED DEALERSHIP BROUGHT IT BACK IN LIGHT WENT OFF WHEN I BROUGHT IT UP THERE HAD THEM CHECK FOR RECALLS. 10/31/2014 BROUGHT IT BACK AS LIGHT WAS ON AGAIN.11/15 BROUGHT IN BECAUSE IT WAS NOT SHIFTING PROPERLY IT WAS LIKE THE LOWER GEAR DIDN'T WANT TO GO INTO THE HIGHER GEARS AND SHIFTING REALLY HARD, THEY HAD IT FOR TWO DAYS THIS TIME. . DURING THANKSGIVING TIRE LIGHT CAME ON THE FACTORY TIRE HAD A DEFECT AND HAD TO GO TO THE GOODYEAR DEALER FOR THEM TO REPLACE IT. DEC 27TH CALLED DEALERSHIP AGAIN ITS NOT SHIFTING CORRECTLY AND ENGINE LIGHT IS ON AGAIN, AT A STOP IT JERKED BACK AND I HAD TO TURN THE CAR OFF AND RESTART IN NEUTRAL TO PUT BACK INTO PARK. ALL THE LIGHTS CAME ON IN THE DASH. I THOUGHT I HIT SOMETHING BUT WAS JUST THE TRANSMISSION ACTING UP. IT RED LINES BEFORE SWITCHING GEARS TOOK IT TO THE DEALERSHIP ON 12/31/14 TO FIGURE OUT WHY THIS IS STILL GOING ON. . AS OF 1/11/15 IT IS STILL AT THE SHOP AS THEY ARE WAITING ON MORE "UPDATES" FROM CHRYSLER. *TR
Power train, Jan 7, 2015
EARLIER I REPORTED ABOUT HAVING TROUBLE IN SECOND GEAR. NOW THE TRANSMISSION IS HAVING PROBLEM AND SERVICE TRANSMISSION LIGHT CAME ON IN A BRAND NEW CAR WITH JUST UNDER 7000 MILES. THE PROBLEM STARTED WITH JERKS DURING GEAR SHIFTS FROM PARK TO DRIVE AND VICE-VERSE. THEN, I COULD FEEL JERKS WHILE SHIFTING FROM 4TH TO 5TH GEAR AND WHEN IT WOULD SHIFT BACK TO 4TH FROM 5TH, THE ENGINE WOULD REV UPTO 2000 RPM AND THEN SLOW DOWN. THAT WAS KIND OF DANGEROUS AS IT WOULD ACCELERATE THE VEHICLE WHERE YOU NEED IT TO STOP. ALL OF A SUDDEN, THE SERVICE TRANSMISSION LIGHT CAME ON THE VEHICLE WOULD NOT MOVE FROM 6TH GEAR AND I HAD TO STOP ON THE SIDE OF THE HIGHWAY. AFTER SWITCHING THE ENGINE OFF AND ON AGAIN, THE VEHICLE STARTED DRIVING BUT THE SAME PROBLEM STARTED REPEATING. I WAS ON A VACATION DRIVING UP NORTH IN NORTH HAMPSHIRE, VERMONT AND NEW YORK AND I HAD TO GET BACK HOME. SOMEHOW I WAS ABLE TO MAKE IT HOME. I'M STILL WAITING FOR THE DEALER TO GIVE ME A CONFIRMATION ABOUT A LOANER CAR SO THAT I CAN GIVE IT FOR REPAIRS. *TR
Power train, Jan 6, 2015
THE FOLLOWING ARE DESCRIPTIONS OF VARIOUS ISSUES ENCOUNTERED WITH THE AUTOMATIC 9-SPEED TRANSMISSION ON THE 4-CYLINDER 2WD 2014 JEEP CHEROKEE (LATITUDE). OBSERVATIONS OCCURRED IN FIRST 5000 MILES SINCE NEW. 1. SOMETIMES, WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, THE CAR LUNGES FORWARD. NORMALLY, ITS ANNOYING, BUT SOMETIMES, WHEN STOPING AT A CROSS-WALK CAR LUNGES AT PEDESTRIANS. NO INCIDENTS YET, BUT IT CAN STARTLE OR ANGER PEDESTRIANS. ALSO, WHEN PULLING UP TO A TIGHT INTERSECTION, CAR SOMETIMES LUNGES FORWARD CAUSING NOSE OF VEHICLE TO PROTRUDE INTO INTERSECTION. (SOMEWHAT MITIGATED BY FLASH UPDATED, BUT NOT COMPLETELY RESOLVED) 2. OFTEN, BUT NOT ALWAYS, DURING GENTLE AND SMOOTH ACCELERATION WHEN SHIFTING FROM 1ST TO 2ND GEAR VEHICLE APPEARS TO STAY TOO LONG IN 1ST GEAR RESULTING IN DECREASED POWER, THEN WHEN IT SHIFTS TO 2ND GEAR, THE VEHICLE LUNGES FORWARD MOMENTARILY BEFORE RESUMING NORMAL ACCELERATION. (ALSO, OCCURS, BETWEEN 2ND AND 3RD GEAR, BUT TO A LESSER EXTENT.) 3. A FEW TIMES DURING FIRM ACCELERATION TRANSMISSION HESITATES RESULTING IN COMPLETE LOSS OF POWER FOR 1 OR 2 SECONDS. 4. ONCE, WHEN DRIVING DOWN HILL, THE THE BRAKE WAS APPLIED AND VEHICLE WAS STOPPED. THE TRANSMISSION WAS SWITCHED FROM DRIVE TO REVERSE, AND WHEN BRAKE PRESSURE WAS RELEASED THE VEHICLE CONTINUED TO ROLL FORWARD (DOWNHILL) FOR APPROXIMATELY 2 OR 3 FEET BEFORE THE TRANSMISSION FINALLY ENGAGED AND WENT INTO REVERSE.
Power train, Jan 5, 2015
WHILE TRAVELING ON A TRIP, I NOTICED I WAS LOOSING SPEED WHILE GOING DOWN A 4 LANE ROAD. I LOOKED AT THE CONTROL CENTER AND THE MESSAGE WAS "SERVICE TRANSMISSION AND THE CHECK ENGINE LIGHT WAS ON". I WAS LOSING SPEED SO PULLED OFF ON THE SIDE OF THE ROAD. THE ENGINE HAD QUIT RUNNING AND THE JEEP WOULD NOT GO INTO ANY GEAR. WE WERE IN THE DESERT 40 MILES FROM NO WHERE! CALLED A TOW SERVICE THEY TOOK US TO THE NEAREST JEEP DEALER. NEXT MORNING THE DEALERSHIP CALLED AND SAID OUR JEEP WAS READY TO GO. SECOND TIME JULY 14, 2014 WHILE TRAVELING ON A 2 LANE HIGHWAY I NOTICED I WAS LOSING SPEED. THE MESSAGE CENTER SAID " CHECK BATTERY" AGAIN THE ENGINE SHUT DOWN AS I WAS MOVING TO THE SIDE OF THE ROAD. CONTACTED THE SERVICE DEPT. OF OUR DEALERSHIP. WAS TOLD TO WAIT 10 MIN. THEN TRY TO START THE JEEP. IT DID START AND WE MADE IT BACK HOME. THIRD TIME, NOV. 20, 2014 WHILE TRAVELING NOTICED THE JEEP WOULD SPEED UP WHEN I LET OFF THE ACCELERATOR TO SLOW DOWN OR COAST. IF I APPLIED THE BRAKE THE JEEP WOULD THEN SLOW DOWN. NOTICED EVERY TIME I LET OFF THE GAS THE JEEP WOULD SPEED UP NOT SLOW DOWN. ABOUT 30 MIN. MORE OF TRAVELING TIME I AGAIN GOT THE MESSAGE "SERVICE TRANSMISSION WITH THE ENGINE LIGHT ON. I GOT OVER TO THE SIDE OF A 6 LANE INTERSTATE HIGHWAY AND CALLED FOR A TOW TRUCK AGAIN WAS TAKEN TO THE NEAREST DEALERSHIP. AT THAT POINT 12, 967 MILES ON THE ODOMETER. SIX DAYS LATER WHEN THE DEALERSHIP GOT AROUND TO THE DIAGNOSIS ON THE JEEP THEY SAID IT NEEDS A NEW NINE SPEED TRANSMISSION. WE WERE HOME AT THAT TIME 460 AWAY FROM WHERE WE HAD TO LEAVE THE JEEP WHEN IT QUIT RUNNING. BEING STRANDED ON THE SIDE OF A ROAD IN A NEW VEHICLE IS NOT SAFE BUT UNACCEPTABLE PERFORMANCE FOR A NEW VEHICLE. *TR
Power train, Electrical system, Engine, Fuel/propulsion system, Jan 4, 2015
MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START FAIRLY ROUGH. SHE TOOK MY VEHICLE TO WORK. I CHECKED THE VEHICLE LATER AND IT STARTED OK. THE BATTERY VOLTAGE WAS THE NORMAL 12.6V AND 14.7V WHEN RUNNING. AT FIRST I THOUGHT IT WAS A FLUKE. THE NEXT DAY AS THE VEHICLE WOULDN'T START. WE DECIDED TO WAIT UNTIL FRI MORNING WITH CHRISTMAS BEING THURS. THE VEHICLE DID START BEFORE THE FLATBED TOWED IT OFF TO THE DEALER. THE DEALER HAD THE VEHICLE ALL DAY AND WAS ABOUT READY FOR ME TO PICK IT UP WHEN THEY NOTICED A LOSS IN PRESSURE AT THE FUEL PUMP AND DECIDED TO REPLACE IT. AFTER WE GOT THE VEHICLE BACK IT RAN OK FOR A FEW DAYS BUT THEN ON 1/3/2015 IT CUT OUT AGAIN ABOUT TWO BLOCKS FROM OUR HOUSE IN THE OTHER DIRECTION.. IT WAS AGAIN RAINY OUTSIDE. SHE AGAIN SAW THE SAME MESSAGE. I MET HER AND GOT IT STARTED AGAIN BUT ALSO AGAIN NOTICED NO REACTION TO STEPPING ON THE GAS PEDAL. WHEN I SHIFTED IT INTO REVERSE IT THEN SEEMED TO REACT TO GIVING IT GAS FINE AND DROVE HOME OK. WE TOOK IT TO CHURCH AND AROUND TOWN THE NEXT DAY AND IT SEEMED FAIRLY NORMAL. HAVING GONE THROUGH ROUGH SHIFTING PROBLEMS WITH THIS VEHICLE EARLY AND TWO TRANSMISSION PROBLEMS WITH CHRYSLER GRAND VOYAGERS AND THEN THIS JEEP AND THE ARTICLES ON THIS SITE THAT SEEM TO BE POINTING TO JEEP TRANSMISSIONS I THINK CHRYSLER BETTER COME UP WITH THE RIGHT FIX VERY SOON BEFORE SOMEONE GETS KILLED. *TR
Power train, Vehicle speed control, Engine, Jan 4, 2015
VEHICLE HAS BEEN TAKEN TO DEALER FOR SAME ISSUE 4 TIMES. THE INFORMATION REFLECTED INDICATES THE FIRST TIME THAT WE BROUGHT THE CARE IN. INITIALLY WE TOOK THE CARE IN BECAUSE VEHICLE WAS SHIFTING ROUGHLY AND WOULD SOMETIMES DELAY BEFORE ENGAGING GEAR WHEN PRESSING ACCELERATOR. AFTER VEHICLE REPROGRAMMED AND RETURNED TO CUSTOMER IT WAS BEING DRIVEN ON FREEWAY AT NORMAL SPEEDS WHEN THE CHECK TRANSMISSION LIGHT CAME ON, TOLD DRIVER TO PULL OVER AND THE VEHICLE LOST ABILITY TO ACCELERATE. VEHICLE COASTED TO SIDE OF FREEWAY AND WAS TOWED TO DEALER WHO ATTEMPTED TO FIX VEHICLE. VEHICLE RETURNED TO CUSTOMER, A SHORT TIME LATER VEHICLE HAD SAME ISSUE ON FREEWAY. AGAIN TOWED TO DEALER WHO AGAIN ATTEMPTED TO REPAIR VEHICLE AND REPLACED TRANSMISSION. A COUPLE OF MONTHS LATER WHILE DRIVING ON THE FREEWAY AGAIN VEHICLE EXHIBITED SAME EXACT BEHAVIOR. WAS TOWED TO DEALER AWAITING RESOLUTION OF ISSUE. THIS PROBLEM REPRESENTS A SIGNIFICANT SAFETY HAZARD. REVIEW OF SIMILAR INCIDENTS ON THIS WEBSITE AS WELL AS OTHER WEBSITES INDICATES THIS IS A WIDESPREAD PROBLEM THAT TENDS TO OCCUR AT HIGH RATES OF SPEED WHEN A COMPLETE LOSS OF VEHICLE POWER IS DANGEROUS TO BOTH THOSE DRIVING THE AFFECTED VEHICLE AND THOSE ON THE ROAD. *TR
Power train, Jan 3, 2015
TRANSMISSION SHIFTS VERY HARD, MAKES DRIVING DANGEROUS WHEN THE CAR WON'T SHIFT OR GO FROM A STOP. *TR
Power train, Dec 30, 2014
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT A STOP, THE SERVICE TRANSMISSION AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Power train, Dec 20, 2014
THERE HAD BEEN SEVERAL MINOR INCIDENTS BEFORE DECEMBER,2014 BUT HAS BEEN GETTING STEADILY WORSE. ON 12/8/14 I BACKED OUT OF MY DRIVE WAY ON TO THE STREET AND SHIFTED INTO DRIVE AND THE CAR WOULD NOT MOVE. THERE IS A MESSAGE THAT COMES ON:SHIFT INTO PARK AND START THE CAR--WHICH I DID PULLED BACK INTO THE DRIVE WAY AND PULLED OUT AGAIN ONLY TO GET THE SAME PROBLEM GOT THE SAME MESSAGE REPEATED THE ACTIONS AND THE CAR BECAME DRIVABLE. I TOOK IT INTO THE DEALER ON DEC 11, 2014 THEY HAD IT FOR TWO DAY AND TOLD ME THE CAR SOFTWARE WAS RESET. ON DECEMBER 18, 2014 AT 65 MPH THE CAR LOST ALL POWER ON THE FREEWAY AND I HAD TO COAST ACROSS 5 LANES AND HAD THE SAME MESSAGE. I RESTARTED THE CAR AND IT DROVE OK. I CALLED JEEP THE NEXT DAY AND HAVE A CLAIM NUMBER. MY REGULAR DEALER CAN'T TAKE IT FOR 10 DAYS SO I HAVE A APPOINTMENT FOR 12/23 DIFFERENT DEALER. *TR
Power train, Dec 17, 2014
WHEN ATTEMPTING TO TURN FROM A CENTER LEFT TURN LANE THE VEHICLE FAILED TO UP SHIFT CAUSING A NEAR COLLISION WITH ONCOMING TRAFFIC. ALSO, I WAS ALMOST REAR ENDED WHEN THE VEHICLE FAILED TO UP SHIFT AFTER A RIGHT TURN. *TR
Power train, Wheels, Dec 17, 2014
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN SHIFTING GEARS, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS OF THE VEHICLE WOBBLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Power train, Electrical system, Visibility/wiper, Dec 15, 2014
PURCHASED A 2014 CHEROKEE TRAILHAWK WITH 0 MILES ON OCT 25. AT 200 MILES, AND 48 HOURS LATER I TOOK IT ONTO THE BEACH. AS SOON AS IT GOT INTO THE SAND, IT DROPPED TO 2ND GEAR AND RPMS SHOT UP TO JUST OVER 3000. CAR WOULD NOT SHIFT OUT OF SECOND. TEMP WENT UP TO 230. LATER ON ALL COMPUTERS IN CAR STARTED TO FLASH LIKE WHITE NOISE. BROUGHT IT BACK TO THE DEALER AND WAS GIVEN A VARIETY OF EXCUSES. BAD ABS SENSOR, LOOSE FUSE ETC. WENT TO PICK THE CAR UP FROM THE DEALER AFTER HOURS WHEN THEY WERE CLOSED. AS SOON AS I TURNED IT ON, FLASHING WHITE NOISE ON ALL THE SCREENS.I ALSO TOOK IT ON THE BEACH A DAY OR TWO LATER, AND AGAIN CAR WOULDN'T SHIFT OUT OF SECOND GEAR ON THE BEACH. THE CAR NOW BEGAN TO SHIFT VERY ERRATICALLY. IT WOULD UP SHIFT VERY FAST ACCELERATE WHEN MY FOOT WAS NOT ON THE GAS. WHEN COMING TO A STOP IT WOULD DOWN SHIFT SO HARD. WHEN I BROUGHT THE CAR BACK TO THE DEALER, (NOW WITH 700 MILES ON IT) THEY TOLD ME THEY WERE REPLACING THE ENTIRE TRANSMISSION. THEY HAVE HAD THE CAR FOR 3 WEEKS TOTAL. FINALLY PICKED UP THE CAR LAST WEEK.WHEN I GOT INTO THE CAR THE ODOMETER READY 6000 MILES! I DROPPED IT OFF WITH 700.I TOLD HIM FOR THE 3RD TIME THAT I DID NOT WANT IT. I HAVE ALSO BEEN DEALING WITH A JEEP RESOLUTION TEAM FROM CHRYSLER.ITS BEEN A WEEK, THE CAR IS SHIFTING MORE ERRATIC THAN IT HAS SINCE THE NEW TRANSMISSION. THE SUNROOF LEAKS WATER, THE WINDSHIELD IS CONSTANTLY FOGGED AND LOOKS LIKE THERE IS A CLEAR COAT THAT MAY HAVE GOTTEN ON THE CAR THAT MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING. ALSO, WHEN I TURN THE FLOOR HEAT ON, THE FRONT DEFROSTER COMES ON.CHRYSLER CONTACTED ME ON FRIDAY, AND MY JEEP HAS OFFICIALLY BEEN DEEMED A LEMON, AND I AM ENTITLED TO A REPLACEMENT. I DON'T WANT A REPLACEMENT. I WANT A FULL REFUND AND TO HEAD OVER TO THE TOYOTA DEALER. *TR
Power train, Engine, Dec 12, 2014
I WAS TRAVELING ON THE FREEWAY DURING RUSH HOUR TRAFFIC IN THE LEFT LANE, TRAFFIC WAS STOP AND GO. TRAFFIC SLOWED DOWN, ONCE TRAFFIC STARTED MOVING AGAIN I STEPPED ON THE GAS BUT THE CAR WOULD NOT ACCELERATE, IT WOULD NOT RESPOND AT ALL. I LOOKED AT THE DASH BOARD AND A SERVICE TRANSMISSION MESSAGE APPEARED ON THE SCREEN. I ALSO HAD A (P)! LIGHT ON BUT THE PARKING BRAKE WAS NOT ON. I TRIED TURNING THE CAR OFF AND TURNING IT BACK ON AND THE CAR JERKED VERY STRONGLY BECAUSE I WAS IN TRAFFIC I THOUGHT SOMEONE HAD HIT ME BUT IT WAS MY CAR THAT HAD SHAKEN VERY VIOLENTLY. I PUT IT IN NEUTRAL IT ROLL JUST A BIT AND THEN WOULD NOT MOVE THE CAR WOULD NOT MOVE AT ALL. CHP HAD TO TOW ME OFF THE FREEWAY. AFTER A DAY AT THE DEALER, WE WERE TOLD IT WAS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION AND THAT THE CAR WAS NOW FIXED. I WAS LUCKY NO ONE HIT ME WHILE I WAS STUCK IN THE MIDDLE OF THE FREEWAY AND THAT MY KIDS WERE NOT IN THE CAR. I DRIVE ON THE FREEWAY ALL THE TIME, THE CAR IS LESS THAN A YEAR OLD AND I AM VERY AFRAID TO DRIVE THIS CAR. AFTER READING OTHER SIMILAR CASES I FEEL THIS IS A MAJOR SAFETY ISSUE WITH THIS TYPE OF CAR AND THAT SOMEONE (NTSB) SHOULD REVIEW TRANSMISSION ISSUES WITH THESE CARS FURTHER. *TR