2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: service brakes
187 reports, newest first. Show all
Electrical system, Service brakes, Jun 3, 2020
WHILE DRIVING AT A SLOW RATE, THE EBRAKE ENGAGED BY ITSELF, BRINGING THE CAR TO A STOP AND RENDERING IT UNDRIVEABLE. THE EBRAKE WOULD NOT RELEASE WHEN PUSHING THE BUTTON DOWN OR WHEN SHUTTING THE VEHICLE OFF AND RESTARTING IT. VEHICLE NEEDED TO BE TOWED AWAY. *TR
Electrical system, Structure, Service brakes, May 24, 2020
WATER HAS LEAKED IN TO MY VEHICLE AND CAUSED ISSUES WITH THE ELECTRONIC PARKING BRAKE TO SHORT OUT AND NEED TO BE SERVICED. THE EPB NOW AUTOMATICALLY ENGAGES ITSELF WHEN PUTTING THE VEHICLE IN PARK, CAUSING US TO BE STRANDED. UPON INVESTIGATION, IT APPEARS AS THOUGH NUMEROUS INDIVIDUALS WITH MY VEHICLE THAT HAVE A SUNROOF EXPERIENCE THE SAME ISSUE, POSSIBLY DUE TO DRAINAGE TUBES INSTALLED BY JEEP THAT THEY DID NOT MAKE OWNERS AWARE OF. *TR
Service brakes, May 21, 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE GARAGE, THE PARKING BRAKE ACTIVATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO RELEASE THE PARKING BRAKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Electrical system, Service brakes, Jan 30, 2020
I WAS GETTING GAS AND WHEN I WENT TO PUT THE VEHICLE IN DRIVE THE EMERGENCY BRAKE ENABLED, WITH THE LIGHT BLINKING. AFTER SEVERAL ATTEMPTS TO TURN IT OFF, FINALLY IT DISLODGED. WHILE I WAS ATTEMPTING TO DISLODGE THE EMERGENCY BRAKE, I HAPPENED TO BE AT THE GAS STATION WHERE MY MECHANIC IS, WHO I USE FOR OIL CHANGES AND MINOR MAINTENANCE. HE OPENED MY TRUNK AND NOTICED CRACKS IN THE FRAME, AND THE ENTIRE SPARE TIRE WHEEL WELL WAS FILLED WITH WATER. HE ADVISED ME TO TAKE THE CAR DIRECTLY TO JEEP AND THAT THEY NEEDED TO FIX THIS, IT WAS HIS OPINION THIS WAS A SAFETY MANUFACTURING DEFECT. I TOOK THE CAR TO JEEP, WHO INFORMED ME MY CAR WAS OUT OF WARRANTY AND THEY WOULD BE CHARGING ME FOR THIS. I CONTACTED CORPORATE JEEP, WHO UNFORTUNATELY RELIES ON THEIR DEALERSHIPS TO ADVISE THEM. CORPORATE FINALLY TOLD ME THAT AFTER THREE WEEKS OF THE JEEP DEALERSHIP HAVING MY CAR, THEY WOULD NOT BE COVERING THE ISSUE DUE TO A FRONT END ACCIDENT FROM 2015. I TOOK THE CAR TO THE BODY SHOP WHO FIXED THE CAR FROM THAT ACCIDENT AND RECEIVED HIS EXPERT OPINION THAT THIS WAS ALL ORIGINAL, NEVER FIXED AND THERE WAS NO WAY THE ACCIDENT COULD HAVE CAUSED THIS. HE REITERATED THAT THE DEALERSHIP SHOULD RECTIFY THIS ISSUE SINCE IT IS A SAFETY ISSUE AND A MANUFACTURING DEFECT. THERE IS NOTHING WRONG WITH THE GASKET AND THERE IS NO OTHER WAY, IN HIS OPINION, FOR WATER TO ENTER THE SPARE WHEEL WELL AND AFFECT THE EMERGENCY BRAKE. THE CAR IS CURRENTLY AT THE DEALERSHIP, THE EMERGENCY BRAKE WILL NOT DISLODGE. JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THIS.
Power train, Electronic stability control (ESC), Service brakes, Jan 26, 2020
VEHICLE DOES NOT GO WHILE ON INCLINE AT A STOP, REVS TO 3K RPM THEN WILL SPIN OUT TIRES. DELAYED START AT STOP LIGHTS AND SPEED UPS. HAD RECALL DONE SOFTWARE UPGRADE TWICE, DRIVES FINE FOR A COUPLE WEEKS THEN BACK TO IT. HAD NUMEROUS CLOSE CALLS WHILE PULLING OUT INTO TRAFFIC HAVE TO LET OFF GAS AND ACCEL AGAIN AND PRAY IT GOES...
Service brakes, Dec 27, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ELECTRONIC BRAKE SYSTEM ENGAGED; HOWEVER, IT FAILED TO DISENGAGE. AS A RESULT, THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO HARR CHRYSLER JEEP DODGE (110 GOLD STAR BLVD, WORCESTER, MA 01606) WHERE IT WAS DIAGNOSED THAT THERE WAS WATER DAMAGE TO THE MODULE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS INVALID.
Service brakes, Dec 22, 2019
PARKING LAMP AND EPB LIGHT REMAINS ON AND THE ODOMETER IS BLINKING
Service brakes, Dec 9, 2019
ELECTRONIC PARKING BRAKE AUTOMATICALLY ENGAGED AND WOULDN'T RELEASE WHEN THE CAR WAS LOCATED AT AN INTERSECTION ON A MAJOR CITY STREET. THE EPB MODULE IS CORRODED WITH WATER DAMAGE. THIS IS LOCATED IN THE BACK OF THE VEHICLE NEAR THE POWER LIFT GATE. THERE WAS A RECALL ON THE POWER LIFT GATE: SAFETY RECALL R27 / NHTSA 15V-393 POWER LIFTGATE MODULE BUT THE RECALL ONLY ADDRESSES THE LIFT GATE MODULE, NOT THE EPB MODULE.
Wheels, Service brakes, Dec 4, 2019
I HAVE A 2014 JEEP CHEROKEE LATITUDE IT HAS OVER 100,000 MILES OVER IT I JUST RECENTLY HAD THE TRANSMISSION SERVICE WHICH WAS NO MORE THAN FLUID CHANGE. RECENTLY WHILE DRIVING TO A RESTAURANT TO PICK UP SOME DINNER THE PARKING BRAKE SERVICE LIGHT CAME ON YELLOW INDICATION CAME ON I WAS JUST DRIVING NORMAL WEATHER NO SNOW NO RAIN SITTING IN LINE AT THE DRIVE-THRU. I PULLED INTO A PARKING SPOT TO PLACE IT IN PARK AND TO SEE IF I COULD RELEASE THE PARKING BRAKE AS THE PARKING BRAKE INDICATOR LIGHT WAS ON. ONCE I PLACE THE VEHICLE IN PARK THE EMERGENCY PARKING BRAKE ENGAGED THE BRAKE LIGHT CAME ON AND IT WILL NOT RELEASE. HAD THE VEHICLE TOWED TO MY HOUSE WHICH IS LESS THAN A MILE AWAY CALL THE DEALERSHIP AND THEY JUST KEPT ASKING FOR CODES THERE WAS NO CODES TO BE GIVEN. I HAVE TRIED MANY SOLUTIONS INCLUDING OF DISCONNECTING THE BATTERY PULLING THE FUSES I HAVE PULLED THE BRAKE MODULE FROM THE BACK NOW THAT THERE WAS A LITTLE MOISTURE IN THERE. I TRIED IT OUT AND RIDE IT LET IT SIT A DAY OR TWO. THE BRAKE WILL NOT RELEASE. LOCAL DEALERSHIP WANTS ME TO BRING IT IN FOR AN EXPENSIVE DIAGNOSIS. AFTER JACKING UP THE VEHICLE MYSELF I WAS ABLE TO DETERMINE THAT IT WAS ONLY THE DRIVER SIDE THAT WILL NOT RELEASE.I WAS ALSO TOLD BY THE DEALER THAT IF I JUST ROCKED IT BETWEEN REVERSE AND DRIVE THAT IT WOULD RELEASE. IT DID RELEASE ONCE BUT I LITERALLY HAD TO DRIVE WITH THE PARKING BRAKE ON UNTIL IT DID LET'S NOT DO THAT AGAIN. I REPLACE THE MODULE WITH ONE I FOUND ONLINE FROM ANOTHER JEEP CHEROKEE AND IT DID NOT CORRECT THE PROBLEM. LOCAL DEALERSHIPS HAVE NO IDEA HAVE NEVER HEARD OF IT WAS NO HELP WHATSOEVER
Service brakes, Nov 22, 2019
MY ELECTRONIC PARKING BRAKE MALFUNCTIONED. THE VEHICLE WAS PARKED IN A DRIVEWAY AND TURNED OFF WITHOUT ACTIVATING THE PARKING BRAKE. WHEN I RETURNED TO THE VEHICLE AND RESTARTED IT THE PARKING BRAKE WAS ENGAGED AND WOULD NOT TURN OFF. IN ADDITION, THE RED 'BRAKE' LIGHT, AND YELLOW ELECTRONIC PARK BRAKE WARNING LIGHT ON THE DASHBOARD APPEARED; THE ODOMETER WAS FLASHING; AND, 'SERVICE FOUR-WHEEL DRIVE' APPEARED ON THE DASHBOARD MESSAGE WINDOW. AFTER SEVERAL ATTEMPTS FLIPPING THE PARKING BRAKE SWITCH FROM THE ON AND OFF POSITIONS, THEN HOLDING THE SWITCH IN THE "OFF" POSITION FOR SEVERAL SECONDS, THE PARKING BRAKE DID DISENGAGE. ALL OF THE LIGHTS REMAINED ON. EACH TIME THE CAR WAS PLACED BACK INTO "PARK" THE PARKING BRAKE WOULD RE-ENGAGE, AND I NEEDED TO GO BACK THROUGH THE SAME PROCESS TO DISENGAGE THE PARKING BRAKE. I BROUGHT THE CAR IN FOR SERVICE DUE TO THE ISSUE ON 9/13/19 AT A CERTIFIED JEEP DEALER/TECHNICIAN. THE TECHNICIAN ADVISED THAT THE CAUSE OF THE PROBLEM WAS CORROSION OF THE ELECTRONIC PARKING BRAKE MODULE LOCATED IN THE REAR OF THE VEHICLE, DUE TO WATER SOMEHOW ACCESSING THIS AREA. IMPORTANTLY, THE TECHNICIAN COULD NOT IDENTIFY HOW WATER GOT INTO THE AREA. THE TECHNICIAN REPLACED THE CORRODED MODULE AND WIRING HARNESS. THE TECHNICIAN ADVISED THAT THEY COULD NOT GUARANTEE THAT THE ISSUE WOULD NOT RE-OCCUR AS THEY DID NOT KNOW HOW WATER ACCESSED THE PARKING BRAKE MODULE, BUT THAT THEY HAD RESEALED THE ENTIRE AREA AND WERE HOPEFUL THIS WOULD BE A PERMANENT FIX. I HAVE NOT HAD ANY ISSUES IN APPROX. 60 DAYS/2000 MILES SINCE HAVING THE MODULE REPLACED. THE COST OF THE PARTS AND LABOR TO REPLACE THE MODULE WAS $963. I BELIEVE THIS TO BE A LATENT DEFECT WHICH ADVERSELY IMPACTS THE SAFETY OF THE VEHICLE.
Service brakes, Nov 13, 2019
PARKING BRAKE LOCKED UP ,CAR COULD NOT MOVE AN HAD TO BE TOWED, THIS HAPPENED WHILE IN A LOT.
Electrical system, Vehicle speed control, Service brakes, Oct 28, 2019
WAS DRIVING HOME LAST SATURDAY NIGHT. 10-26-19, ALL OF THE SUDDEN ANTILOCK LIGHT WARNING APPEARED, PARKING BRAKE WARNING, 4X4 SYSTEM. TRACTION CONTROL, AND SERVICE TRANSMISSION WARNING. I PULLED OVER, SHUT VEHICLE OFF, ONCE RESTARTED IT WAS ALL OFF, THEN I DROVE ABOUT 10 MILES UP.THE ROAD. IT CAME ON AGAIN ALL LIGHTS AND WARNINGS, WHEN YOUR DRIVING BETWEEN 40-55 MPH, IT SEEMS TO ACCELERATE AND THEN DECELERATE. AS IF SOMEONE WAS GIVING IT GAS AND THEN LETTING OFF OF THE PEDAL, IS HOW I CAN DESCRIBE IT. I STARTED IT ON TODAY 10-28-19, IT'S STILL DRIVING THE SAME WAY WITH ALL WARNING LIGHTS ON. CODE READER DOESN'T SHOW ANYTHING WRONG WITH IT. VEHICLE HAS 61,640 MILES ON IT. 2.4L, 9 SPEED TRANSMISSION.
Electrical system, Service brakes, Oct 7, 2019
THE ELECTRIC PARKING BRAKE SET ITSELF AND WOULD NOT DISENGAGE, REQUIRING TOW. THE DEALERSHIP TOLD MEI NEED TO PAY FOR A SOFTWARE UPDATE TO FIX THE PROBLEM, HOWEVER I DISCOVERED ON MY OWN A SERVICE BULLETIN DESCRIBING THE EXACT PROBLEM #08-060-16 THE VEHICLE WAS PARKED, BUT COULD NOT BE OPERATED. MY OPINION, EITHER THE DEALERSHIP IS INCOMPETENT, OR PURPOSEFULLY DECEITFUL. PAY FOR A SOFTWARE UPDATE. I ASKED, HE COULDN'T ANSWER... HOW DID I BREAK THE SOFTWARE??? IT IS NOT SOFTWARE, THE BULLETIN SAYS IT ALL.
Electrical system, Service brakes, Sep 28, 2019
EMERGENCY PARKING BRAKE (EPB) WILL NOT RELEASE. ENOUGH COMPLAINTS THAT JEEP ISSUED A TSB ON IT. ALTHOUGH IT HAPPENED TO US WHEN VEHICLE WAS PARKED, IT COULD HAVE BEEN APPLIED WHEN VEHICLE WAS MOVING. NOTICED AFTER WE WENT TO MOVE VEHICLE AFTER PARKED. DISPLAY SHOWS "SERVICE EMERGENCY BRAKE". LOTS OF OTHER COMPLAINTS ON SAME ISSUE IN YOUR DATABASE AND IN JEEP USER GROUPS. . PLEASE DO THE RIGHT THING AND GET A RECALL ISSUED, CAR TOWED ON A FLAT BED TO DAYTONA JEEP. LEFT SKID MARKS LEFT IN PARKING LOT AT EMBRY RIDDLE UNIVERSITY. - REAR WHEELS LOCKED AND WOULD NOT BUDGE ONE INCH. BAD TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE NEAR REAR TIRE IN REAR HATCH AREA. COMPLAINT ALSO FILED WITH JEEP. CASE 64649523. NOT SAFE AND EXPENSIVE TO REPAIR IF NO RECALL. SERIOUS ISSUE.
Electrical system, Service brakes, Sep 23, 2019
EMERGENCY PARKING BRAKE (EPB) LOCKS UP. CAN NOT RELEASE. JEEP TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE BY SPARE TIRE CAUSES THIS ISSUE. THIS COULD HAVE HAPPENED WHEN DRIVING (IT DID NOT). CANT RELEASE BRAKE. CANT MOVE CAR. BRAKE IS ELECTRIC AND RELEASES UPON GEAR SHIFT MOVEMENT TSB REPORTED THAT CONNECTOR AND MODULE GETS CORRODED FROM WATER THAT ENTERS FROM A BAD SEAL. THE SHORTED OUT MODULE / CONNECTOR COULD HAVE CAUSE BRAKE LOCKUP AT HIGH MPH
Electrical system, Service brakes, May 24, 2019
LEAVING MY DRIVEWAY THE E-BRAKE ACTIVATED AND I COULD NOT DEACTIVATE THE UNIT. CALLED AAA TO HAVE THE JEEP TOWED TO CONTEMPORARY AUTOMOTIVE. THE TOW TRUCK DRIVER HAD A DIFFICULT TIME PUTTING THE JEEP ON THE RAMP TRUCK. I AM FORTUNATE I WAS NOT GOING 50MPH. THE SERVICE ADVISER SAID THE PROBLEM WITH THE E-BRAKE WAS THAT A SUNROOF DRAIN HOSE WAS KINKED AND WATER CAUSE THE E-BRAKE FAIL.
Power train, Electrical system, Service brakes, May 15, 2019
DECELERATING ON I-75 OFF RAMP TO CITY STREET, TURNED OFF CRUSE CONTROL, JEEP STUTTERED TO A STOP WHEN LIGHTLY PRESSING BRAKE PEDAL. ACCELERATING CAUTIOUSLY, STRUGGLED TO ACCELERATE, RMP NEEDLE REVVING HIGH, SLUGGISH ACCELERATION, JOLTED/STUTTERED TO ACCELERATE TO 35-MPH THEN ACCELERATED NORMAL. 4 MILES DOWN CITY STREET WENT TO DECELERATE SLOWLY FOR STOP LIGHT, "SERVICE ELECTRONIC BRAKE SYSTEM." MESSAGE CAME ON SCREEN, BRAKE PEDAL BECAME EXTREMELY STIFF. BRAKE PEDAL WOULD NOT PRESS DOWN AS NORMAL. HAD TO STRUGGLE JUST TO GET JEEP TO STOP AT BUSY INTERSECTION ALMOST REAR ENDED VEHICLE IN-FRONT OF ME... PLACED JEEP IN PARK, TURNED OFF & RESTARTED JEEP, AS PAST ELECTRICAL ISSUES IN 2017 HAVE HAPPENED WITH DECELERATION/ACCELERATION (IN 2017 TURNING OFF/ON JEEP HELPED(PAST IN 2017 BAD BATTERY CELL DEALERSHIP MISSED HAD TO TAKE SOMEWHERE ELSE FOR CORRECT DIAGNOSE/REPLACED BATTERY)). LIGHT TURNED GREEN TRIED TO ACCELERATE THROUGH INTERSECTION TO PARK IN PARKING LOT, JEEP BARELY ACCELERATED TO 10-15 MPH "SERVICE ELECTRONIC BRAKE SYSTEM" MESSAGE CAME BACK ON AFTER 10 MPH WAS REACHED. HAD TO JAM DOWN FOOT TO BARELY MOVE BRAKE PEDAL 2 CM TO COME TO A STOP IN THE PARKING LOT (ALMOST HIT BUILDING). WENT TO PUT DRIVER SIDE WINDOW DOWN BEFORE TURNING OFF JEEP & DRIVER SIDE WINDOW WOULDN'T GO DOWN. NOW SAFETY ISSUE MIGHT NOT BE COVERED UNDER WARRANTY /DEALERSHIP 70,774 MILEAGE. THESE SAFETY ISSUES SHOULD ALWAYS BE COVERED FOR FULL LIFE OF WARRANTY NOT JUST TO 60,000 MILES!!!!!
Service brakes, Engine, Apr 24, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT A STOP SIGN, THE VEHICLE SHUT DOWN, THE BRAKES LOST POWER, AND THE ANTI-SKID AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FROM WHERE IT WAS PURCHASED. THE CONTACT TOOK THE VEHICLE BACK TO REGAL NISSAN (770-998-8686, LOCATED AT 1090 HOLCOMB BRIDGE RD, ROSWELL, GA 30076) AND WAS INFORMED TO CALL A JEEP DEALER. THE CONTACT CALLED ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT AT 770-382-5885 (LOCATED AT 567 E MAIN ST, CARTERSVILLE, GA 30121) AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE NISSAN DEALER FROM WHERE IT WAS PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,600.
Service brakes, Apr 17, 2019
I PARKED MY CAR ON MAIN STREET IN TOWN TO PICK UP MY MAIL. WHEN I GOT READY TO LEAVE MY EMERGENCY PARKING BREAK WAS ON. ( I NEVER PUT E BRAKE ON,BIT DID IT BY ITSELF) I TRIED TO DISENGAGE BUT IT WOULD NOT. I HAD TO HAVE CAR TOWED AND IT COST ME $611.28 IN REPAIRS. WE WERE TOLD WATER AND CORROSION WAS FOUND IN ELECTRIC PARKING BRAKE MODULE AND CONNECTOR. I HAVE BEEN RESEARCHING THIS AND HAVE FOUND THERE ARE SEVERAL COMPLAINTS. WE CALLED JEEP WHO TOLD US THERE WAS AN ISSUE WITH THE E BRAKE BUT MY VIN NUMBER DIDN'T MATCH. OBVIOUSLY IT SHOULD. VERY FRUSTRATED WITH JEEP AT THIS POINT. WATER SHOULD NOT BE GETTING INTO THE MODULE. THAT IS A MANUFACTURER DEFFECT AND SHOULD BE COVERED AS SUCH AND RECALLED.
Electrical system, Service brakes, Mar 10, 2019
MY JEEP CHEROKEE ELECTRONIC PARKING BRAKE HAS COME ON BY ITSELF AND IT CANNOT BE TURNED OFF. THIS FIRST HAPPENED AT THE END OF LAST YEAR AND I BROUGHT IT TO THE DEALER AND I HAD TO PAY FOR THE ELECTRONIC PARKING BRAKE SWITCH TO BE REPLACED. LAST WEEK IT HAPPENED AGAIN AND I BROUGHT IT BACK TO THE DEALER AND THEY TOLD ME THAT NOW THE ELECTRONIC PARKING BRAKE CONNECTOR AND ELECTRONIC PARKING BRAKE MODULE BOTH NEED TO BE REPLACED AT A COST OF $1500 PLUS. DOING A SEARCH ON THE INTERNET REVEALS THAT THIS IS A COMMON PROBLEM WITH JEEP CHEROKEES. I AM AFRAID TO DRIVE THE VEHICLE AS THIS CAN HAPPEN ANYTIME AND IT IS UNSAFE. TO DRIVE. LOOKING ON THE JEEP WEBSITE THEY HAVE ISSUED A SERVICE BULLETIN THAT COVERS THE EXACT ISSUE - ELECTRONIC PARKING BRAKE MODULE CONNECTOR WATER INTRUSION. THE PROBLEM THAT THEY CLAIM IS DUE TO WATER DAMAGE AND IT IS IN A SPOT WHERE I FIND IT HARD TO BELIEVE ANY WATER CAN GET IN.*DT *TP
Service brakes, Feb 26, 2019
CAR DASHBOARD DISPLAYS "SERVICE PARK BRAKE" AND "4WD SYSTEM TEMPORARILY UNAVAILABLE". CAR IS STATIONED. WHEN PUTTING CAR ON DRIVE, IT DOES NOT MOVE WHEN ACCELERATING. EMERGENCY PARKING BUTTON WAS LOOKED INTO AND IT DID NOT RESOLVE THE ISSUE.
Other or unspecified, Service brakes, Jan 25, 2019, crash
THE TRANSMISSION SLIPS AND WHEN YOUR OIL IS LOW THE CAR DIES ON YOU THE CAR HAS DIED ON ME AND ON HIGHWAYS BACK ROADS PULLING OUT OF MY DRIVEWAY TRANSMISSION IS SLIPPING ALL THE TIME
Electrical system, Vehicle speed control, Service brakes, Dec 15, 2018
WHILE DRIVING ON A 4 LANE HIGHWAY AT 65 MPH THE VEHICLE PARTIALLY LOST POWER AND WOULD NOT ACCELERATE, UP SHIFT, OR OWNSHIFT, THE BRAKE LIGHTS STARTED FLASHING, ALONG WITH MANY OTHER LIGHTS ON THE DASH INCLUDING CHECK ENGINE. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE JEEP. I WAITED A MINUTE THEN STARTED IT BACK UP. THE SERVICE PARKING BRAKE MESSAGE WAS ON THE MESSAGE CENTER, THE ODOMETER IS BLINKING, AND 4WD IS TEMPORARILY UNAVAILABLE. I HAD IT LOOKED AT BY A MECHANIC AND THEY SHOWED ME THE PARK BRAKE MODULE HAD WATER INTRUSION AND WAS VERY MUCH CORRODED.
Service brakes, Oct 15, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING DOWN A HILL, THE CONTACT DEPRESSED THE BRAKE PEDAL AND FELT AN ABNORMAL VIBRATION. THE FAILURE OCCURRED DURING INCLEMENT WEATHER. THE BRAKES HAD BEEN INSPECTED SEVERAL TIMES, BUT THE DEALER (ELM GROVE DODGE CHRYSLER JEEP INC., 2538 NATIONAL RD, WHEELING, WV, 304-243-1999) WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,815. THE VIN WAS UNKNOWN.
Steering, Power train, Service brakes, Oct 2, 2018
IT VIBRATES IT REVS UP WHEN IN GEAR IT SHAKES CODE U11C2,U0001000,U04200,U010100,U000288,U012100. *TR