2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: other or unspecified
283 reports, newest first. Show all
Other or unspecified, Aug 20, 2020
WAS DRIVING MY 2014 JEEP CHEROKEE DOWN THE ROAD. IT SHUTTERED AND STOPPED SUDDENLY. WE BARELY COASTED TO SIDE OF ROAD. WE FOUND OUT WE WAS OUT OF GAS. THE FUEL GAUGE QUIT WORKING. WE WAS ALMOST REAR ENDED. WE HAD LESS THAN 50,000 MILES ON MY JEEP. IT WAS SCARY AND JEEP WOULD DO NOTHING ABOUT IT UNLESS I PAID THE 300.00 TO GET HOOKED UP TO COMPUTER AT DEALERSHIP. I HAD TO PAY IT UP FRONT. I DO NOT HAVE THE MONEY FOR THAT. I THANK GOD THAT WE WAS NOT REAR ENDED AT THE TIME IT HAPPENED. WE WAS DRIVING DOWN STATE ROUTE 49 IN ARCANUM AT THE TIME IT HAPPENED. JUST DRIVING FROM ARCANUM TO GREENVILLE OHIO. CALLED AAA FOR A TOW. BUT A PERSON STOPPED BY WITH GAS IN A GAS CAN AND ASKED IF WE WANTED TO TRY IT. WE PUT GAS IN JEEP. IT STARTED UP. FELT WITH LESS THAN 50,000 THEY SHOULD HAVE CHECKED IT OUT FOR FREE. WHAT IF WE WAS REAR ENDED? STATE ROUTE 49 IN THAT AREA IS VERY BUSY TWO LANE STATE ROUTE. SO WE THINK GAUGE IS WRONG OR BROKEN. SO MIGHT LIST UNKNOWN SINCE NEVER PUT ON COMPUTER TO KNOW FOR SURE.
Other or unspecified, Aug 13, 2020
SHIFTER BEZEL HAS GONE OUT.
Other or unspecified, Aug 5, 2020
I'M EXPERIENCING A LOSS OF ENGAGEMENT IN THE CONNECTION BETWEEN THE VEHICLE'S TRANSMISSION AND THE SYSTEM THAT SENDS POWER TO THE FRONT WHEELS CAUSING THE VEHICLE TO LOWER POWER TO THE VEHICLE WHILE IN MOTION. IT ALSO CAUSES THE BRAKE TO FAIL TO ENGAGE. FCA W47 AND FCA W48
Other or unspecified, Jul 23, 2020
IT KEEPS COMING UP SERVICE SHIFTER ALMOST EVERYDAY. THE SHOP SAYS THERE IS NOTHING WRONG THAT THEY CAN SEE. IT STARED 1 MONTH AFTER WE BOUGHT THE CAR IN 2019. IT DOES NOT MATTER HOW FAST YOUR ARE GOING. SOMETIMES WHEN U START IT, IT POPS UP. SOMETIMES YOU ARE DRIVNG DOWN THE ROAD AND IT COMES UP. ALL THE LIGHTS ON THE SHIFTER TURN RED AND IT COVERS THE WHOLE DASH AS WELL. YOU HAVE TO TURN THE CAR OFF LET IT RESET AND THEN START AGAIN AND MOST TIMES IT GOES AWAY EXCEPT YESTERDAY I HAD TO DRIVE HOME WITH IT LIKE THAT. TODAY IT WAS GONE.
Other or unspecified, Jul 22, 2020
AFTER COMPLETING THE SAFETY RECALL FOR THE TRANSMISSION, THE 'SERVICE SHIFTER' LIGHT HAS BEEN INTERMITTENTLY COMING ON. ON THE SHIFTER ITSELF, ALL LIGHTS ARE ILLUMINATED (D, R, P...ETC) WHILE THE 'SERVICE SHIFTER' NOTICE IS VISIBLE. I HAVE NOT HAD THIS NOTICE INDICATED UNTIL I COMPLETED THE TRANSMISSION RECALL. THE 'SERVICE SHIFTER' NOTICE ILLUMINATES WHILE I AM DRIVING.
Other or unspecified, Fuel/propulsion system, Jul 8, 2020
SHIFTER IS CONTINUALLY LIGHTING UP WITH THE RED INDICATOR LIGHT ON ALL GEARS (P, R,N &D) VERY RECENTLY I GET AN ERROR MESSAGE STATING 'SERVICE SHIFTER' THE INDICATOR LIGHTS HAVE BEEN ONGOING FOR A FEW YEARS AT THIS POINT, BUT ONLY RECENTLY THE ERROR MESSAGE. THIS ERROR MESSAGE HAPPENED WHILE DRIVE 70MPH DOWN THERE FREEWAY. ALSO, THERE HAS BEEN AN ISSUE WITH THE 'FUEL VAPOR SYSTEM' THAT I'VE HAD NEATLY SINCE WE BOUGHT THE JEEP NEW. IT'S BEEN LOOKED AT AND NO ONE WILL TOUCH IT WITHOUT COSTING AN ARM AND A LEG. UNACCEPTABLE FOR A NEW VEHICLE! BOTH ARE ONGOING ISSUES OCCURRING SINCE WINTER OF 2013.
Power train, Structure, Other or unspecified, Jun 30, 2020, crash
I PULLED INTO A PARKING SPACE IN FRONT OF ACE HARDWARE ON MAIN STREET IN EAST ISLIP NEW YORK. I PUT THE CAR IN PARK. AS I TOOK MY FOOT OFF THE BRAKE THE CAR CONTINUED MOVING FORWARD AND HIT A STACK OF WHEELBARRELS IN FRONT OF THE HARDWARE STORE. IT DAMAGED MY LICENSE PLATE ON THE FRONT END OF THE CAR THE LICENSE PLATE BRACKET AND PUT A SIGNIFICANT CRACK IN THE PAINT ON THE FRONT BUMPER. I HAVE ALSO NOTICED THAT AT OTHER TIMES WHEN I PUT THE CAR IN PARK AND TAKE MY FOOT OFF THE BRAKE THE VEHICLE MOVES FORWARD OR BACKWARD AS MUCH AS 2 INCHES AFTER BEING PUT IN PARK. THIS OCCURRED ON JUNE 23RD 2020
Other or unspecified, Engine, Jun 23, 2020
ON NUMEROUS OCCASIONS WHILE DRIVING, THE JEEP HAS NOT SHIFTED GEARS PROPERLY AND ENGINE SHUTS OFF. ENGINE WILL BE IN DRIVE AND UPON TRYING TO GAS THE ENGINE, IT FAILS TO SHIFT AUTOMATICALLY AND ENGINE SHUTS OFF. *TR
Other or unspecified, Jun 15, 2020
THE CAR KEEPS STALLING AND SHUTTING OFF. CUT OFF IN THE MIDDLE OF A SEMI BUSY ROAD WITH ME AND MY KIDS IN THE CAR. *TR
Other or unspecified, Jun 8, 2020
WILL DRIVING SERVICE SHIFTER APPEARED ON DASHBOARD SCREEN AND ALL GEARSHIFT LIGHTS ARE ON. THIS IS THE THIRD TIME, IT HAPPENED 2 MONTHS PRIOR . *TR
Other or unspecified, May 12, 2020
TRANSMISSION UNEXPECTEDLY SHIFTS INTO NEUTRAL WHILE DRIVING, I AM AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. *TR
Other or unspecified, Apr 24, 2020
SERVICE SHIFTER CAME ON DASH, WON'T CLEAR. WOULDN'T COME OUT OF PARK ONE TIME
Other or unspecified, Engine, Apr 14, 2020
WHEN THE GAS PEDAL IS ACCELERATED THE ENGINE PUSHES BACK. SEEMS LIKE IT'S A TRANSMISSION PROBLEM. SERVICE SHIFTER LIGHT IS ON. LOUD ENGINE WHEN DRIVING. *TR
Other or unspecified, Engine, Fuel/propulsion system, Mar 24, 2020
AFTER FILLING THE VEHICLE WITH GAS IT WILL HESITATE AND STALL OUT WHILE DRIVING. IT TELLS YOU TO PUT THE CAR IN PARK AND THEN YOU HAVE TO RE CRANK IT TO SHIFT BACK TO DRIVE. AFTER THE TANK IS ABOUT 3/4 FULL IT STOPS STALLING.
Other or unspecified, Mar 19, 2020
I WILL BE DRIVING DOWN THE ROAD AND THE SERVICE SHIFTER COMES ON AND THE ENGINE REVS UP.
Other or unspecified, Mar 18, 2020
WHILE DRIVING JEEP CHEROKEE LATITUDE I HAVE NOTICED THAT WITHIN FIRST 10 MINUTES OF DRIVING JEEP START GETTING FLICKERING LIGHTS AND THEN AFTER 5-10 SECONDS COMPLETELY SHUTS OFF. ABSOLUTELY OUT, I CANNOT EVEN PUT AN EMERGENCY LIGHTS ON WHEN IT STOPS TO INDICATE THAT I HAVE PROBLEM. AT FIRST I THOUGHT IT MIGHT BE AN OLD BATTERY BUT I HAVE REPLACED THE BATTERY FEW DAYS AGO AND THE PROBLEM STARTED AGAIN. THE WORST IS THAT WHILE IT HAPPENS, POWER STEERING AND EVERYTHING ELSE COMPLETELY SHUTS. THIS IS VERY DANGEROUS AS I CANNOT PULL ON THE SITE OR AS I SAID PUT EMERGENCY LIGHTS ON.. ONE DAY I HAVE DISCONNECTED THE BATTERY WHILE THE CAR STOPPED, FOR A MINUTE OR TWO. I GUESS THAT CUT POWER FROM THE JEEP'S COMPUTER AS WELL. AFTER TWO MINUTES OR SO WHEN I RECONNECTED THE BATTERY AGAIN, I WANTED TO START THE CAR. AFTER A FEW CRANKS I COULD START THE CAR. THE SITUATION I HAVE JUST DESCRIBED IS MAJOR SAFETY ISSUE. YET, WHEN I RUN RECALLS USING THE VIN # OF MY CAR I SEE NO RECALLS. I HAVE ALREADY CONTACTED THE JEEP DEALER ASKING WHAT COULD BE THE PROBLEM. THEY JUST TOLD ME THAT NO RECALL IS AVAILABLE. I WOULD LIKE TO DOCUMENT THIS FOR OTHERS TO BE AWARE OF THE PROBLEM AS WELL AS DOCUMENT IF THERE IS GOING MAJOR INCIDENTS.
Other or unspecified, Mar 13, 2020
THERE IS A NOISE WHEN THE WHEELS ARE TURNING, NOT WHEN AT A STOP. DEALER SAID IT IS THE BEARINGS IN THE DRIVE SHAFT. THE WHOLE DRIVE SHAFT HAS TO BE REPLACED, NOT JUST THE BEARINGS.
Other or unspecified, Mar 12, 2020
CAR STALLS WHILE DRIVING AND TURNING LEFT OR RIGHT SHORTKY AFTER STARTING! COULD BE ON HIGHWAY GOIM 55 AND JUST SHUTS DOWN CALLED DEALER BUT BECAUSE ITS NOT THROWING ANY PROBLEM CODES THEY CANT HELP
Other or unspecified, Mar 12, 2020
MY CAR GOES INTO NEUTRAL ON IT'S ON WHILE GOING DOWN THE ROAD. I HAVE TOOK IT INTO DODGE 2 TIMES FOR THE PROBLEM BUT THEY HAVE YET TO FIX THE PROBLEM.
Other or unspecified, Mar 12, 2020
VEHICLE HAS INTERMITTENT ISSUE WHILE TRAVELING 70+ MILES AN HOUR ON THE FREEWAY TACHOMETER JUMPS UP AND DOWN AND VEHICLE DISPLAYS "SHIFT TO P THEN DESIRED GEAR" VEHICLE HAS NO ABILITY TO DRIVE, YOU MUST PULL OFF HIGHWAY WITHOUT ANY ABILITY TO USE GAS AND PUT CAR INTO PARK. ALSO DOES THIS AT INTERSECTIONS. I HAVE A VIDEO OF IT DOING IT AT THE INTERSECTION (CAN NOT VIDEO GOING DOWN HIGHWAY AS IT IS NOT SAFE). OPENED TWO CASES WITH CHRYSLER #[XXX] AND #[XXX]. VEHICLE HAS BEEN TO TWO DIFFERENT JEEP SERVICE DEALERS FOR OVER 15 DAYS AND NOT REPAIRED. VEHICLE IS GOING TO KILL SOMEONE WHEN IS DOES NOT HAVE THE ABILITY TO USE THE GAS WHEN IT DISPLAYS THIS ON THE SCREEN. CHRYSLER NEEDS TO HAVE SERVICE DEALER START REPLACING PARTS TO FIX THIS ISSUE. BOTH JEEP SERVICE DEALERS STATED THAT NO CODE CAME UP ON THEIR COMPUTER, THEREFORE THEY CAN NOT FIX. DEALERS IN QUESTION: AUTONATION IN ROSEVILLE, CA 916 781 8100 AND FOLSOM JEEP 916 520 1135. AUTONATION IN ROSEVILLE ALONG WITH CHRYSLER WERE PROVIDED THE VIDEO. AUTONATION IN ROSEVILLE WAS SPECIALLY TOLD TO CONTACT CHRYSLER TO WORK WITH A CHRYSLER TECHNICIAN TO FURTHER TROUBLESHOOT THE ISSUE, THEY SIMPLY SENT THE VIDEO AND TOLD ME THAT THERE IS NOTHING MORE THEY CAN DO. FILING THIS ISSUE AS A VEHICLE SAFETY COMPLAINT TO FIND RESOLVE BEFORE IT KILLS THE DRIVER AND/OR OTHERS ON THE HIGHWAY. ISSUE HAPPENS AS I HAVE STATED GOING DOWN THE HIGHWAY AT 70MPH AND AT STOPS AS WELL. I HAVE VIDEO OF IT WHILE AT AN INTERSECTION, BUT YOU WILL NOT ALLOW VIDEO UPLOADS. *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Other or unspecified, Mar 10, 2020
THE SERVICE SHIFTER LIGHT KEEPS COMING ON. I HAVE HAD THE SHIFTER BEZEL AND JUMPER HARNESS REPLACED AND 5 MONTHS LATER IT IS ON AGAIN. ALSO, THE CAR RANDOMLY DIES WHILE DRIVING, SEEMS TO BE A TRANSMISSION ISSUE. THESE ARE OF GREAT CONCERN AND UNSAFE. THERE IS NOT A RECALL FOR EITHER ISSUE BUT I HAVE READ MANY MANY COMPLAINTS REGARDING THE SAME ISSUES.
Other or unspecified, Mar 5, 2020
HATCHBACK WILL NOT OPEN AUTOMATICALLY WHEN PUSHING THE BUTTON(S) NOR WILL IT OPEN MANUALLY WEN STATIONARY AND IN PARK.
Other or unspecified, Feb 20, 2020
WHEN I ACCELERATE ON THE STREET THE CAR JERKS AND VIBRATES ALSO WHEN I BRAKE IT JERKS AND VIBRATES.
Other or unspecified, Feb 8, 2020
I WAS DRIVING WHEN THE SERVICE SHIFTER LIGHT STARTED TURNING ON. I WOULD TURN OFF THE CAR AND RESTART AND IT WOULD GO AWAY. THEN IT STARTED COMING ON MORE FREQUENTLY AND THEN IT CUT OFF WHILE DRIVING. THE FIRST TIME I WAS ON THE FREEWAY, THE SECOND TWO TIMES IT CUT OFF, I WAS ON THE STREET 35MPH. IT STARTED BACK UP ABOUT 5 MINUTES LATER. I TOOK IT TO THE DEALERSHIP THEY SAID IT CUT OFF DUE TO LOW OIL AND THAT THEY DID NOT FIND ANY OTHER CODES. GUESS WHAT THE CAR CUT OFF AGAIN ON MY WAY HOME. THIS IS SO DANGEROUS SINCE IT IS CUTTING OFF WHILE DRIVING AT FULL SPEED. I HAVE SEEN SO MANY COMPLAINTS SO THERE MUST BE SOME TYPE OF FIX. I AM DESPERATE FOR HELP AT THIS TIME. I JUST NEED TO KNOW WHAT TO TELL JEEP TO FIX. PLEASE HELP, I AM AFRAID I AM GOING TO GET INTO A DEADLY ACCIDENT.
Electrical system, Other or unspecified, Feb 1, 2020
THE DASHBOARD COMPLETELY GOES BLANK FOR 3 SECONDS AND THEN COMES ON WALL DRIVING. OR ENGIN COMPLETELY SHUTS OFF FOR 4 SECONDS AND THEN TURNS BACK ON WALL DRIVING