2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: other or unspecified
283 reports, newest first. Show all
Power train, Other or unspecified, Jul 7, 2019
APPROX A YEAR AGO-PURCHASED 2014 JEEP LATTITUDE FROM DEALER. ON TEST DRIVE FELT HESITATION IN SHIFTING. 1-2-3- GEAR- SELLER MADE NOTE TO CHECK PROBLEM.TOOK FOLLOWING DAY. IN A DAY OR SO AGAIN NOTICED PROBLEM. MADE APPOINTMENT. NEEDED SOFTWARE UPDATE-NOW OK. TEST DRIVE 3-5 MILES. NEXT DAY-SAME PROBLEM. MECHANIC NOTICED PROBLEM. NEEDED TRANS REPLACED. TRANS FOR 2014 & 2015 JEEP IS A 9-NINE SPEED TRANS. WEEK LATER REPLACED WITH SAME TYPE OF 9 SPEED TRANS. PICKED UP AFTER SERVICED--WITHIN 10 MINUTES SAME PROB.BACK TO DEALER-MECHANIC CHECKED--COULD NOT DUPLICATE PROBLEM--SAID RUNS LIKE A 9 SPEED SHOULD. DRIIVER IS PROBLEM. NOT USED TO THE OPERATION/FEEL OF A 9 SPEED. JEEP SLIPS GEARS, HESITATION-SAFETY CONCERN-NO PICKUP WHEN FROM A STOP OR CHANGING LANES ON THE ROADWAY. DID SOME RESEARCH ON GOOGLE--500 PLUS DOCUMENTED CASES -VIDEO OF THIS PROBLEM BY WELL KNOWN REPORTER/INVESTIGATOR. I PAID A LARGE SUM OF MONEY FOR A UNSAFE VEHICLE--JEEP IS AWARE OF WELL DOCUMENTED ISSUES-ALSO PROBLEM DOES NOT SHOW UP ON SCANNER-SO ITS NOT HAPPENING. DEALER NOT GIVING ME A FAIR DEAL ON ANOTHER VEHICLE. BLACK HOLE WITH NO LIGHT AT THE END. NOTE: DIFFICULT TO CONTINUE-RECENTLY OUT OF HOSPITAL-AND SHAKE WITH PARKINSONS
Power train, Vehicle speed control, Other or unspecified, Jul 6, 2019
MY HORN WILL NOT WORK AT ALL NOR THE CRUISE CONTROL IS NOT WORKING AT ALL AS WELL. SO IS ALL OF THE CONTROLS ON THE STEERING WHEEL. ALSO A LOW HEADLIGHT WENT OUT AND I MAY HAVE A STUCK CLUTCH PROBLEM AS WELL. I NEED ALL OF THIS FOR MY SAFETY, MY PASSENGERS, AND MY VEHICLE SAFELY AS WELL. I AM REQUESTING A RECALL SO THESE MATTERS CAN BE STRAIGHTEN OUT AS SOON AS POSSIBLE. I DON'T KNOW WHAT'S GOING TO HAPPEN THE NEXT DAY, BUT I NEED THESE SITUATIONS FIXED AS MUCH AS I CAN.
Other or unspecified, Jul 3, 2019
I PURCHASED THIS VEHICLE 2 YEARS AGO FEB. 2017. I BEGAN HAVING TRANSMISSION ISSUES WITHIN THE FIRST 10 MONTHS. BECAUSE IT WAS A CERTIFIED PRE-OWED VEHICLE WITH A 1 YEAR GUARANTEE THEY FIXED IT BY DOING A NEW VALVE BODY AND UPDATE. THEN IT HAPPENED AGAIN AFTER THE 1 YEAR GUARANTEE BUT I HAD AN EXTENDED WARRANTY THAT COVERED IT AND THEY REPLACED THE VALVE BODY AGAIN. IT DID WELL FOR ALMOST A YEAR AND THEN IT HAPPENED AGAIN. THIS TIME THEY SAID IT WAS A WIRING HARNESS ISSUE NOT THE VALVE BODY AND REPLACED IT. NOT 3 MONTHS HAVE GONE MY ENTIRE DRIVESHAFT BASICALLY SEIZED UP AND THIS TIME THEY HAD TO REPLACE THE DRIVE SHAFT. THIS WAS ALL COVERED UNDER MY EXTENDED WARRANTY. WHEN I WENT TO PICK UP THE CAR I DROVE IT AWAY AND IT BEGAN TO MAKE A POPPING NOISE . I TOOK IT BACK THEY COULD NOT FIND IT AND SENT ME AWAY. 3 MONTHS LATER I FINALLY CALLED PLANET HONDA WHERE I PURCHASE THE VEHICLE AND ASKED IF I COULD GET IT IN AND EXPLAINED THE SITUATION. THEY RAN MY VIN AND SAID THERE IS AN OPEN RECALL WITH NO SOLUTION.....THEY DID TELL ME TO BRING IT IN AND THEY WOULD SEE WHAT THEY CAN DO. I AM EXTREMELY FRUSTRATED. I HAVE HAD MY JEEP IN THE SHOP 5 TIMES FOR TRANSMISSION ISSUES IN JUST OVER 2 YEARS....I AM SO EXCITED CONCERNED THAT THIS IS GOING TO CONTINUE AND SOON MY WARRANTY WILL RUN OUT AND THEN WHAT WILL I DO!?!?! NOT TO MENTION THE FRUSTRATION OF HAVING TO FIND RIDES TO WORK WHILE THEY FIGURE OUT WHAT IT IS AND IF ITS COVERED BY MY WARRANTY AND THEN WORRYING THAT THEY WILL NOT HONOR OR FIX IT WITHIN THE TIME MY RENTAL IS GOOD. I CANT EVEN PUT INTO WORDS MY FRUSTRATION..... THE FIRST 3 TIME A MY VEHICLE MALFUNCTIONED IT WAS STATIONARY. THE 4TH TIME IT WAS IN MOTION AND I ALMOST WRECKED MY CAR. CURRENTLY IM DRIVING IT WITH THE POPPING NOISE COMING FROM MY TRANSMISSION BECAUSE I DO NOT HAVE ANY ALTERNATIVE... *TR*JB
Power train, Other or unspecified, Jul 3, 2019
SHIFT LIGHTS ALL COME ON RESULTING IN CAR STALLING OUT ON TAKE OFF. JEEP HAS STALLED OUT ON ME MANY TIMES IN THE MIDDLE OF INTERSECTIONS. WILL HAVE TO TURN OFF CAR AND RESTART.
Electrical system, Other or unspecified, Jul 2, 2019
I HAVE A 2014 JEEP CHEROKEE SPORT AND MY SERVICE SHIFTER CAME ON AND MY CAR WOULDN'T START UNLESS I JUMP STARTED IT , CALLED THE DEALERSHIP THEY SAID THEY NEVER OF HEARD OF ANYTHING LIKE THAT , I THINK THIS NEEDS TO BE INVESTIGATED OR SOMEONE IS GOING TO END UP KILL BECAUSE OF THERE CAR MESSING UP .
Power train, Other or unspecified, Engine, Jun 25, 2019
THIS IS THE SECOND TIME IT'S HAPPENED. AFTER I FILL UP A TANK LOAD OF GAS, THE CAR WANTS TO LUNGE FORWARD AFTER COMING TO A STOP. IT DOES A FEW JOLTS BEFORE IT PICKS UP SPEED. TODAY, WHEN I CRANKED IT, IT STALLED. I TURNED IT OFF THEN CRANKED IT AGAIN AND IT WAS FINE. THEN I PULLED OUT THE DRIVEWAY AND PROCEEDED TO DRIVE DOWN THE STREET (35 MPH). WHEN I APPROACHED THE STOP SIGN, THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' I SHIFTED FROM DRIVE TO PARK, WAITED A MINUTE, THEN BACK TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF AND THEN BACK ON, SHIFTED TO DRIVE THEN PROCEEDED TO DRIVE. I GOT UP TO 45 MPH AND APPROACHED A STOP SIGN. THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' AT THE STOP SIGN, I SHIFTED FROM DRIVE TO PARK, WAITED THEN SHIFTED TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF THEN TRIED TO TURN IT BACK ON AND IT STALLED. I TURNED IT OFF THEN WAITED A FEW MINUTES BEFORE TURNING IT BACK ON.
Air bags, Vehicle speed control, Other or unspecified, Jun 24, 2019, crash
MY VEHICLE WAS ENGAGED IN ACTIVE USE OF CRUISE CONTROL, I HAD BRAND NEW TIRES, AND SOMETHING HAPPENED TO THE VEHICLE TO WHERE IT CAUSED AN UNSAFE PUSH OF ACCELERATION AND THE CAR LOST TRACTION ON THE ROAD. THE VEHICLE ENDED UP ROLLING 125 FEET OFF A SMALL DROP INTO A RIVER. NONE OF THE AIRBAGS DEPLOYED DESPITE HAVING 13 POINTS OF IMPACT. I HAD TO EXTRICATE MYSELF FROM THE SUBMERGING VEHICLE. I THE ROADS WERE PAVED WITH GRAVEL ON EITHER SIDE. I WAS TRAVELING AT 55MPH, AND FOLLOWING THE CURVE OF THE ROAD. *DT*JB
Other or unspecified, Jun 19, 2019
THIS VEHICLE WILL MAKE ITS 3RD VISIT TO DEALERSHIP FOR SHUTTING DOWN WHILE MOVING. PREVIOUS 2 VISITS I WAS TOLD VEHICLE NEEDED UPDATES. WAS UPDATED 2 WEEKS AGO AND THE ISSUE HAPPENED AGAIN TODAY... FIRST STEERING WHEEL LOCKS UP,,,TACHOMETER GOES TO ZERO..ENGINE SHUTS DOWN..LIGHT COMES ON AND SAYS PUT VEHICLE IN PARK AND RESTART. VEHICLE IS UNSAFE TO OPERATE. DEALERSHIP IS GUESSING AT THIS POINT BUT I CANNOT PIT MY SON'S LIFE IN JEOPARDY. WHAT CAN WE DO?
Other or unspecified, Jun 5, 2019
MY OIL SENSOR MALFUNCTIONED AND LIGHT STAYED ON RESULTING IN OIL AROUND IT AND IT HAVING TO BE CHANGED OUT. . WHICH SHOULDN'T HAVE HAPPENED??
Electrical system, Exterior lighting, Other or unspecified, Jun 3, 2019
WHILE DRIVING MY GEAR SHIFT SUDDENLY HAS ALL LIGHTS ENGAGED (PARK, DRIVE, REVERSE, AND NEUTRAL) SIMULTANEOUSLY. HAS OCCURRED MULTIPLE TIMES ON BOTH CITY STREETS AND HIGHWAYS AND ONLY RESOLVES BY TURNING ENGINE OFF AND BACK ON. UNKNOWN CAUSE.
Other or unspecified, May 29, 2019
WHILE DRIVING ALL LIGHTS LIT UP ON GEAR SHIFTER. PULLED OVER AND SHUT OFF THEN RESTARTED AND LIGHTS WENT OFF. I HAD THE SHIFTER REPLACED LAST YEAR
Other or unspecified, Fuel/propulsion system, May 1, 2019
I HAVE NOTICED IN THE PAST FEW WEEKS THAT MY JEEP WILL STALL AND WILL NOT START BACK UP AGAIN. I TRY AND IT WANTS TO BUT DOESN'T. THEN ABOUT FIVE MINUTES LATER IT WILL START AND ALL IS GOOD. I THOUGHT IT MAY BE THE GAS BUT I HAVE GONE THROUGH DIFFERENT TANKS AND DIFFERENT GAS STATIONS AND IT CONTINUES TO DO THIS. USUALLY FIRST THING IN THE AM. I HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD AS IT WILL START TO GO BUT STALLS. WHAT IS WRONG WOTH THIS VEHICLE.?
Power train, Electrical system, Other or unspecified, Apr 8, 2019
SINCE WE BOUGHT OUR CAR IT HAS HAD SEVERAL RECALLS AS WELL AS ELECTRICAL, COMPUTER BASED, AND POWER TRAIN ISSUES. NONE OF WHICH WERE EXPLAINABLE. WE WERE SINPLY TOLD TO TAKE IT TO JEEP, PUT HUNDREDS OF DOLLARS IN TO FIX IT AND GET IT BACK. WE'VE ONLY HAD THE CAR FOR ABUT 4 YEARS. YESTERDAY, WITHIN A MONTH OF THE LAST OCCURENCE, OUR CAR HAS FROZEN ON US AND WILL NOT START. JEEP HASN'T DONE ANYTHING ABOUT THIS. WE'VE KNOWN SEVERAL OTHER PEOPLE WHO HAVE HAD THIS SAME MAKE AND MODEL WHO HAVE HAD THE SAME PROBLEMS. WE ARE NOT IN A FINANCIAL POSITION TO KEEP PUTTING MONEY INTO A CAR THAT SHOULD LAST US LONGER, OR TO SINPLY JUST TRADE IT IN SINCE WE STILL OWE 10K ON THE CAR. THIS HAS ALSO PUT OUR KIDS SAFETY AT JEOPARDY, HAS CAUSED US LOSS OF WORK DAYS ON TOP OF PUTTING US IN A MORE FINANCIAL BURDEN. THERE NEEDS TO BE SOMETHING DONE ABOUT THIS. IT IS UNFAIR THAT WE SOENT SO MUCH MONEY ON A CAR THAT HAS MALFUNCTIONED SEVERAL TIMES DUE TO BEING BUILT SO POORLY.
Other or unspecified, Electronic stability control (ESC), Engine, Apr 4, 2019
AROUND 4:30 PM, AFTER JUST A FEW SECONDS OF LEAVING MY DRIVEWAY, A MESSAGE CAME ON THAT STATED I NEEDED TO PUT THE VEHICLE IN PARK BEFORE I COULD SHIFT GEARS AND THEN MY BATTERY LIGHT AND ENGINE LIGHT CAME ON. I PULLED OVER, PUT VEHICLE INTO PARK & THEN SHUT IT OFF. RESTARTED IT, BUT STRUGGLED TO START.. ATTEMPTED TO RESTART A THIRD TIME BUT WAS DEAD. TURNED THE KEY TO RUN TO SEE WHAT LIGHTS STAYED ON THE DASHBOARD THE BATTERY WAS STILL ON WHILE THE ENGINE LIGHT DISAPPEARED. AFTER WAITING ABOUT A HALF HOUR, MY FATHER IN LAW WAS ABLE TO GIVE ME A JUMP. CAR STARTED AND WAS ABLE TO DRIVE GET THE BATTERY REPLACED. HOWEVER I READ LAST NIGHT SIMILAR COMPLAINTS, WITH THE BATTERY NOT BEING THE ISSUE SO MY HUSBAND WILL BE GETTING THE PREVIOUS BATTERY WE HAD, TESTED THIS WEEKEND.
Other or unspecified, Electronic stability control (ESC), Mar 21, 2019
THE CAR HAS JERKED SINCE I BOUGHT IT TWO YEARS AGO AND FOR ABOUT 6 MONTHS NOW IT HAS BEEN PRESENTING A TRANSMISSION ISSUE. THE CAR STARTS TO FLASH WITH 'SERVICE TRANSMISSION ' AND THE CHECK ENGINE LIGHT COMES ON - AFTER THAT THE CAR STARTS TO GET STIFF AND AS SOON AS I COME TO A COMPLETE STOP THE CAR TURNS OFF THE CAR TURNED OFF THIS HAPPEND TWICE AND I TOOK IT INTO THE LOCAL JEEP DEALERSHIP WHERE THEY TOLD ME ON ME AT STOP LIGHTS BOTH TIMES - I WAS ABLE TO TURN THE CAR BACK ON AFTER ABOUT 5 MINS AND CONTINUE DRIVING THAT IT WAS NOT A TRANSMISSION ISSUE AND FIXED THE RECALLS AND I WAS ON MY WAY - THEN THE CAR STARTED TO DO THIS AGAIN IT STOPPED ON MY THREE TIMES IN ONE WEEK ALONE SAYING SERVICE TRANSMISSION.
Other or unspecified, Mar 17, 2019
JEEP STARTED SHUTTING OFF WHILE DRIVING DOWN THE ROAD, AND THE TRANSMISSION SHIFTS WHEN IT SHOULDNT AND SHIFTS REALLY HARD SOMETIMES. I HAD TO HAVE OT TOWED TO THE DEALERSHIP TODAY, IT WOULD NOT RESTART AFTER SHUTTING DOWN WHEN I WAS DRIVIVG
Other or unspecified, Feb 8, 2019
WHILE DRIVING ANYWHERE THE JEEP STALLS OUT IT TURNS OFF AND NO WARNING ALMOST GOT HIT 3 TIMES ..THERE'S NO WARRNING I HAVE KIDS WHICH ME ..THERE IS ONLY 47000 MILES ON THIS WE JUST GOT IT .THIS HAPPENDS WHILE DRIVING .
Other or unspecified, Service brakes, Jan 25, 2019, crash
THE TRANSMISSION SLIPS AND WHEN YOUR OIL IS LOW THE CAR DIES ON YOU THE CAR HAS DIED ON ME AND ON HIGHWAYS BACK ROADS PULLING OUT OF MY DRIVEWAY TRANSMISSION IS SLIPPING ALL THE TIME
Other or unspecified, Jan 16, 2019
CAR WAS BUCKING, JERKING, STALLING WHILE DRIVING IN TRAFFIC. WARNING LIGHT SAID SERVICE TRANSMISSION. HOWEVER, SERVICE SAID CODE SAID EMISSIONS ISSUE AND NO OPEN RECALL.
Other or unspecified, Dec 13, 2018
REPLACE THE FRONT WHEEL BEARINGS IN THE JEEP IN APRIL OF THIS YEAR. IN LATE OCTOBER TOOK THE JEEP BACK IN FOR REGULAR MAINTENANCE AND IT TURNS OUT THAT THE FRONT RIGHT BEARING WAS ALREADY BAD, THE MECHANIC COULD MOVE THE WHEEL AROUND WITH HIS HANDS. LESS THAN A FEW THOUSAND MILES WERE PUT ON IT.
Other or unspecified, Dec 1, 2018
CONSISTENTLY SINCE THE VEHICLE WAS PURCHASED, IT WILL, WITHOUT WARNING, STOP WHILE DRIVING AND REMAIN INCAPACITATED. WILL NOT TURN ON. DEALER KEEPS SAYING IT'S LOW ON OIL EVEN THOUGH WHEN THIS HAPPENS I AM USUALLY SEVERAL THOUSAND MILES AWAY FROM NEXT SCHEDULE OIL CHANGE. GET OIL CHECKED AND TOPPED OFF FREQUENTLY. THEY STILL SAY IT'S LOW ON OIL NOT LEAKING. SHOWS MESSAGE SHIFT TO PARK THEN DESIRED GEAR. AFTER FLASHING MESSAGE CAR IS INCAPACITATED. SAFETY HAZARD. FREQUENTLY KNOWN AND REPORTED FROM 2014 JEEP CHEROKEE SPORT OWNERS. STALLS WHILE DRIVING. WILL THIS BE IGNORED UNTIL SOMEONE DIES?
Other or unspecified, Visibility/wiper, Nov 11, 2018
I WAS DRIVING DOWN THE GARDEN STATE PARKWAY IN NJ AROUND 6 OR 7 PM WHEN THERE WAS WHAT SOUNDED LIKE AN EXPLOSION. IT TURNED OUT THE REAR WINDSHIELD SHATTERED WHILE DRIVING DOWN THE ROAD. I DID NOT SEE OR HEAR ANYTHING HIT THE CAR AND LOOKING AT THE DAMAGE IT LOOKS LIKE IT IS RELATED TO REAR DEFROSTER BECAUSE THAT IS WHERE THE MOST DAMAGE IS ON EACH SIDE.
Electrical system, Other or unspecified, Electronic stability control (ESC), Nov 10, 2018
WHEN I'M DRIVING MY CAR WILL JUST STALL WITHOUT WARNING UNTIL THE CAR BECOMES TO A COMPLETE STOP. THIS HAS HAPPENED TO ME AT LEAST 4 TIMES BEGINNING 10-27-18 AND THE LAST TIME WAS 11-08-18 AND I HAD IT TOWED TO THE DEALERSHIPS DESIGNATED SHOP AND WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT THAT COULD BE FIXED. THEY ALSO TOLD ME THEY HAD OTHER CUSTOMERS COMPLAINING ABOUT THEIR JEEP-CHEROKEE STALLING ON THE FREEWAYS AND IN THE MIDDLE OF TRAFFIC. MY VEHICLE STALL ON ME WHEN I WAS DRIVING ON THE STREETS AND I WOULD ONLY GET A FEW FEET FROM HOME AND ONE OF THOSE TIMES THE BATTERY LIGHT WOULD COME ON AND ANOTHER TIME THE LIGHT CAME ON FOR DRIVING ON ON HILL OR SOMETHING IN THAT EFFECT.
Other or unspecified, Nov 6, 2018
TWICE WHILE DRIVING MY CAR IT HAS DIED WITHOUT ANY WARNING. THE FIRST TIME I WAS DRIVING DOWN A PARKING GARAGE RAMP AND THE CAR DIED AND THE BRAKES AND STEERING WHILE LOCKED UP. THE MESSAGE ON THE DASHBOARD SAID PRESS THE BRAKES TO SHIFT GEAR. LUCKILY I WAS ABLE TO SHIFT THE CAR IN PARK AFTER A FEW SECONDS AND STARTED THE CAR AGAIN. THE SECOND TIME I WAS DRIVING AND WAS AT A STOP SIGN. WHEN I WENT TO STEP ON THE GAS TO GO THE CAR DIED OUT AND THIS TIME THERE WAS NO MESSAGE ON THE DASHBOARD AND AGAIN AFTER A FEW SECONDS I WAS ABLE TO RESTART THE CAR. I TOOK INTO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING WRONG WITH THE CAR AND THAT THEY KNOW THAT THE VEHICLE SHUTS DOWN IF THE OIL GETS LOW BUT MY VEHICLE SHOWED 30% OIL SO I KNOW THAT WAS NOT THE PROBLEM.
Electrical system, Structure, Other or unspecified, Oct 25, 2018
THERE IS WATER ENTERING THE VEHICLE IN THE REAR PASSENGER SEAT AND IN THE SPARE TIRE CARGO AREA WHEN IT RAINS. IT IS POOLING UP IN THESE AREAS AND THERE ARE ELECTRICAL COMPONENTS RIGHT BY THIS.