2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: vehicle speed control
185 reports, newest first. Show all
Electrical system, Vehicle speed control, Service brakes, Oct 28, 2019
WAS DRIVING HOME LAST SATURDAY NIGHT. 10-26-19, ALL OF THE SUDDEN ANTILOCK LIGHT WARNING APPEARED, PARKING BRAKE WARNING, 4X4 SYSTEM. TRACTION CONTROL, AND SERVICE TRANSMISSION WARNING. I PULLED OVER, SHUT VEHICLE OFF, ONCE RESTARTED IT WAS ALL OFF, THEN I DROVE ABOUT 10 MILES UP.THE ROAD. IT CAME ON AGAIN ALL LIGHTS AND WARNINGS, WHEN YOUR DRIVING BETWEEN 40-55 MPH, IT SEEMS TO ACCELERATE AND THEN DECELERATE. AS IF SOMEONE WAS GIVING IT GAS AND THEN LETTING OFF OF THE PEDAL, IS HOW I CAN DESCRIBE IT. I STARTED IT ON TODAY 10-28-19, IT'S STILL DRIVING THE SAME WAY WITH ALL WARNING LIGHTS ON. CODE READER DOESN'T SHOW ANYTHING WRONG WITH IT. VEHICLE HAS 61,640 MILES ON IT. 2.4L, 9 SPEED TRANSMISSION.
Power train, Vehicle speed control, Other or unspecified, Oct 23, 2019
RECALL NUMBER 16V-529 HAS NOT BEEN REMEDIED FOR 3 YEARS, AND I'VE EXPERIENCED NUMEROUS ISSUES BECAUSE OF IT. JEEP WILL NOT LOOK AT IT FOR FREE DESPITE THE FACT THAT I'M AFFECTED BY THIS WARRANTY. MY CAR SHIFTS INTO NEUTRAL WHILE DRIVING FREQUENTLY, AND IT'S UNACCEPTABLE THAT THERE HAS NOT BEEN A FIX FOR THIS YET.
Power train, Vehicle speed control, Sep 7, 2019
I HAVE A 2014 JEEP CHEROKEE LATITUDE AND TODAY ALL OF THE LIGHTS WERE ON ON MY SHIFTER, IT ALSO WAS PROPELLING IT SELF FORWARD WHILE I HAD THE BREAK DOWN IT DID THREE TIMES WHILE IN THE MIDDLE OF THE HIGHWAY. YESTERDAY I SUBMITTED A DIFFERENT COMPLAINT ABOUT THE POWER TRAIN ACTING UP. TODAY THE POWER TRAIN BEGAN TO ACT UP AGAIN WHILE IN THE HIGHWAY . IT WASN'T SHIFTING AND FELT AS IF IT WAS DRIVING IN NEUTRAL BUT AT A VERY LOW SPEED WHILE THE RPM MOVED UP AND THE SPEED DIDN'T MOVE AT ALL. THIS IS A SERIOUS SAFETY CONCERN ESPECIALLY CONSIDERING THAT I AM NOT THE ONLY ONE HAVING ISSUES.
Power train, Vehicle speed control, Aug 31, 2019
SERVICE TRANSMISSION LIGHT CAME ON WHILE DRIVING AND LOST POWER TO THE ENGINE. COULD NOT ACCELERATE. HAD TO PULL THE CAR OFF THE ROAD. WILL NOT RESET ITSELF. THE CAR IS UNDRIVEABLE. 2014 JEEP CHEROKEE
Power train, Vehicle speed control, Aug 26, 2019
I HAVE A 2014 JEEP CHEROKEE WITH 71K MILES. FOR MORE THAN 6 MONTHS I HAVE NOTICED THAT THE CAR TAKES A LOT OF EFFORT TO SPEED, AND WHEN IT DOES THE RPM IS SO HIGH AND IT FEELS THAT THE ENGINE IS GOING TO BURN OUT. IT IS LIKE THE GEARS ARE STUCKED. I TOOK IT TO THE DEALER AND THEY SAID THAT EVERYTHING WAS GOOD, EXCEPT MY ENGINE MOUNTS. I CHANGED THAT; HOWEVER, THE PROBLEMS CONTINUES. 5 DAYS AGO I HAD THE SERVICE SHIFTER MESSAGE COME UP ON MY SCREEN. IT HIGHLIGHTED ALL MY GEARS LIGHTS RED AND THE SCREEN WAS LOCKED TO SERVICE SHIFTER. THEY SAID THAT EVERYTHING WAS FINE, BUT OBVIOUSLY THE CAR HAVE SOME ISSUES WITH THE TRANSMISSION.
Vehicle speed control, Engine, Aug 21, 2019
TRANSMISSION SLIPS, CAUSING EXCESSIVE RPMS, ABRUPT AND JOLTING SHIFTS, AND SUDDEN VARIATIONS IN RPMS. THIS HAS BEEN AN ISSUE WITH THE VEHICLE FOR SEVERAL YEARS. HAVE TIRED MULTIPLE TIMES GOING TO DEALER TO HAVE THE ISSUE SOLVED, BUT HAVE ONLY BEEN GIVEN NEW UPDATES WHICH HAVE FAILED TO SOLVE THE PROBLEM.
Power train, Vehicle speed control, Aug 5, 2019
WHEN DRIVING MY CAR, THE TRANSMISSION ROUGH SHIFTS UNEXPECTEDLY CAUSING A JERKING MOVEMENT, VERY SCARY TO DRIVE WHEN THIS HAPPENS.
Power train, Electrical system, Vehicle speed control, Jul 24, 2019
MY PROBLEM STARTED ABOUT TWO WEEKS AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE.
Power train, Vehicle speed control, Jul 9, 2019
MY JEEP WILL JUMP FORWARD UNCONTROLLABLY WHILE MOVING BETWEEN 9-13 MPH. WHEN IT HAPPENS, IT SOUNDS LIKE A BOMB GOING OFF IN THE TRANSMISSION SLAMMING GEARS DOWN. THIS HAPPENS REGULARLY AND CAN NOT BE CONTROLLED. OFTEN TIMES THIS WILL HAPPEN WITH THE SHIFT LIGHTS ARE ALL RED AND YOU CAN NOT TELL WHAT GEAR YOU ARE IN. I'VE HAD THIS SHIFT MODULE REPLACED MULTIPLE TIMES AND ON THE WAY HOME FROM THE DEALER WILL JUMP AGAIN.
Power train, Vehicle speed control, Engine, Jul 7, 2019
OK I HAVE A 2014 JEEP CHEROKEE LIMITED WITH FRONT WHEEL DRIVE . ONLY HAS UNDER 54000 MILES ON IT I AM EXPERIENCING TRANSMISSION PROBLEMS ESPECIALLY IN REVERSE IT'S EXTREMELY LOUD AND RUMBLES CONSTANT WHILE IN REVERSE . ALSO WHILE IN DRIVE ONCE MOVEING IT BUCKS BUT EVENTUALLY STARTS TO GO AWAY AFTER A LIL WHILE. BUT I ALSO LOOSE POWER I'LL HAVE TO PUT THE PEDAL TO THE FLOOR THE ACCELERATOR AND I MOVE EXTREMELY SLOWLY THEN IT WILL EVENTUALLY KICK IN AND HAVE A VERY HARD TIME GOING UP LARGE HILLS ALL HILLS REALLY AND IT STRUGGLES TO GET UP IT LIKE HAS A LOT OF LACK OF POWER I'VE PUT MY JEEP IN THE SHOP NUMEROUS TIMES AND HAVE HAD MAJOR WORK DONE TO IT. ONE OF THEM THAT WAS COSTLY WAS THE CAR WOULD NOT READ THAT IT WAS IN PARK SO I COULDN'T SHUT THE CAR OFF I LOVE THE JEEP PRODUCT BUT I HATE THIS ONE IT NEEDS TO BE RECALLED. THANKS
Power train, Vehicle speed control, Other or unspecified, Jul 6, 2019
MY HORN WILL NOT WORK AT ALL NOR THE CRUISE CONTROL IS NOT WORKING AT ALL AS WELL. SO IS ALL OF THE CONTROLS ON THE STEERING WHEEL. ALSO A LOW HEADLIGHT WENT OUT AND I MAY HAVE A STUCK CLUTCH PROBLEM AS WELL. I NEED ALL OF THIS FOR MY SAFETY, MY PASSENGERS, AND MY VEHICLE SAFELY AS WELL. I AM REQUESTING A RECALL SO THESE MATTERS CAN BE STRAIGHTEN OUT AS SOON AS POSSIBLE. I DON'T KNOW WHAT'S GOING TO HAPPEN THE NEXT DAY, BUT I NEED THESE SITUATIONS FIXED AS MUCH AS I CAN.
Electrical system, Vehicle speed control, Jun 28, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS PARKED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE ENGINE CHECK WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND LANDMARK DODGE CHRYSLER JEEP RAM (LOCATED AT 1900 S NOLAND RD, INDEPENDENCE, MO 64055, (816) 836-0100) WHERE IT WAS WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,399.
Air bags, Vehicle speed control, Other or unspecified, Jun 24, 2019, crash
MY VEHICLE WAS ENGAGED IN ACTIVE USE OF CRUISE CONTROL, I HAD BRAND NEW TIRES, AND SOMETHING HAPPENED TO THE VEHICLE TO WHERE IT CAUSED AN UNSAFE PUSH OF ACCELERATION AND THE CAR LOST TRACTION ON THE ROAD. THE VEHICLE ENDED UP ROLLING 125 FEET OFF A SMALL DROP INTO A RIVER. NONE OF THE AIRBAGS DEPLOYED DESPITE HAVING 13 POINTS OF IMPACT. I HAD TO EXTRICATE MYSELF FROM THE SUBMERGING VEHICLE. I THE ROADS WERE PAVED WITH GRAVEL ON EITHER SIDE. I WAS TRAVELING AT 55MPH, AND FOLLOWING THE CURVE OF THE ROAD. *DT*JB
Vehicle speed control, May 10, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. AN INDEPENDENT MECHANIC STATED THAT WHILE RUNNING A TEST, A CODE CAME UP INDICATING THAT THE ACCELERATOR PEDAL ASSEMBLY MALFUNCTIONED. THE CONTACT CALLED BREEDEN DODGE CHRYSLER JEEP RAM (5900 US-71 BUS, FORT SMITH, AR 72908 (479) 646-473) AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,444.
Electrical system, Vehicle speed control, Engine, Apr 15, 2019
WHILE ACCELERATING ON THE HIGHWAY, MY VEHICLE ENGAGED IN TO PARK. MY VEHICLE WOULDN'T DO ANYTHING BUT SLOW DOWN TO A ROLL. I WAS ABLE TO BRAKE, BUT THE VEHICLE BECAME IDLE.
Power train, Vehicle speed control, Fuel/propulsion system, Apr 12, 2019
PURCHASED USED NOVEMBER OF 2017. HAS A LITTLE OVER 55,000 MILES ON IT. HAVE NOTICED THAT THE TRANSMISSION SEEMS TO TAKE LONGER THAN IT SHOULD TO SHIFT AND SOMETIMES DOESN'T SHIFT UP AT ALL OR WILL SHIFT DOWN OR EVEN TO NEUTRAL SOMETIMES WHILE DRIVING AT HIGHER SPEEDS. ALSO WILL LOSE POWER AND THEN SOMETIMES USE A LOT OF POWER WHEN NOT NEEDED, CAUSING THE CAR TO JERK OR ACCELERATE OUT OF NOWHERE. HAPPENS VERY OFTEN AND HAS BEEN CONTINUALLY GETTING WORSE SINCE I'VE PURCHASED IT. BUT SEVERELY NOTICED IT ON MY LAST ROAD TRIP ABOUT 6 WEEKS AGO.
Power train, Vehicle speed control, Electronic stability control (ESC), Mar 7, 2019
MULTIPLE WARNING LIGHTS COME ON. WANT ACCELERATE, HARD GEAR SHIFT, LOW VOLTAGE LIGHT. TURNS CAR OFF WHILE DRIVING.
Power train, Electrical system, Vehicle speed control, Feb 13, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION GEARS SLIPPED WITHOUT WARNING WHEN THE VEHICLE WAS STARTED. WHILE THE VEHICLE WAS IDLING AT A STOP, A WARNING INDICATOR NEAR THE GEAR BOX INDICATED THAT THE GEAR WAS SHIFTED WHEN IT REALLY WAS NOT. IN ADDITION, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES INTERMITTENTLY. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB
Electrical system, Vehicle speed control, Engine, Dec 26, 2018
I WAS DRIVING ON THE HIGHWAY AND MY CHECK ENGINE, TRANSMISSION AND PARK LIGHTS STARTED FLASHING. MY CAR WOULDN'T ACCELERATE AND MY COMPUTER SAID 'SERVICE TRANSMISSION'. NOW MY CAR WON'T SHIFT GEARS OR ACCELERATE. IT HAS 40K MILES ON IT.
Electrical system, Vehicle speed control, Service brakes, Dec 15, 2018
WHILE DRIVING ON A 4 LANE HIGHWAY AT 65 MPH THE VEHICLE PARTIALLY LOST POWER AND WOULD NOT ACCELERATE, UP SHIFT, OR OWNSHIFT, THE BRAKE LIGHTS STARTED FLASHING, ALONG WITH MANY OTHER LIGHTS ON THE DASH INCLUDING CHECK ENGINE. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE JEEP. I WAITED A MINUTE THEN STARTED IT BACK UP. THE SERVICE PARKING BRAKE MESSAGE WAS ON THE MESSAGE CENTER, THE ODOMETER IS BLINKING, AND 4WD IS TEMPORARILY UNAVAILABLE. I HAD IT LOOKED AT BY A MECHANIC AND THEY SHOWED ME THE PARK BRAKE MODULE HAD WATER INTRUSION AND WAS VERY MUCH CORRODED.
Power train, Vehicle speed control, Engine, Nov 20, 2018
AFTER TRANSMISSION RECALL REPAIR, ENGINE REPLACED DUE TRANSMISSION RECALL REPAIR 3RD TIME, VEHICLE IDLES ROUGH WHEN IN NEUTRAL, CHECK ENGINE LIGHT CAME ON AND JEEP DIED. THE VEHICLE STARTED AFTER A MOMENT AND THE CHECK ENGINE LIGHT WENT OFF. STILL HAVING SAME ISSUES AFTER TRANSMISSION REPAIRED AND A NEW ENGINE DUE TO THE DEALERSHIP RESETTING THE COMPUTER INSTEAD OF REPAIRING THE TRANSMISSION. SO NEW ENGINE AND REPAIRED TRANSMISSION, STILL HAVING ISSUES. CONSTANT ISSUE WITH THE JEEP IDLING ROUGHLY, SOMETIMES NOT STARTING OR STALLING IN TRAFFIC ON THE HIGHWAY AND CITY STREETS.
Suspension, Electrical system, Vehicle speed control, Nov 12, 2018
THE CAR STALLS WHEN PRESSING ON THE GAS THEN JOLTS INTO GEAR MAKING IT FEEL AND SOUND LIKE I'VE BEEN HIT FROM BEHIND, IT IS SLOW TO ACCELERATE AT TIMES AND OTHER TIMES IT ACCELERATES EXTREMELY FASTER WHEN I LIGHTLY PUSH THE GAS, IT WILL ALSO DECELERATE AT TIMES WHEN TRYING TO ACCELERATE, THE ELECTRICAL WILL FLASH ALL THE SIGNALS AND TELL ME TO SERVICE THE TRANSMISSION AFTER I FILL MY TANK MOSTLY AND THE CAR WILL SHUT OFF WHEN I STOP AT A LIGHT AND JERK UNTIL INPUT IT IN PARK AND TURN IT OFF WHILE SITTING IN TRAFFIC. THE CONTROLS TO THE LIFT GATE DO NOT ALWAYS WORK WHEN PRESSED INSIDE OF THE VEHICLE. THE CHECK ENGINE LIGHT IS CONSTANTLY ON WHEN I TOOK IT TO THE DEALER THE DIAGNOSTIC SAID IT WAS A SENSOR AND VALVE BUT THE DEALER KEPT THE CAR FOR A WEEK AND ONLY CHANGED THE OIL WHICH WAS NOT NEEDED AND SHUT THE LIGHT OFF ONLY FOR IT TO COME BACK ON ONE DAY AFTER I HAD TO DEMAND THEY FIX MY CAR OR GIVE IT BACK BECAUSE THEY WERE JUST HOLDING IT ON THE LOT, THE SUSPENSION AND SHOCKS ARE OFF THEY KEEP WEARING MY TIRES AND THE BUTTON FOR THE SHIFT GEAR FELL OFF WHILE I WAS ATTEMPTING TO PUT THE CAR IN GEAR WHICH IS AN OBVIOUS DEFECT
Electrical system, Vehicle speed control, Engine, Nov 5, 2018
TRAVELING ON TOWN ROAD. THE BATTERY LIGHT CAME LIT UP ON THE CONTROL PANEL WITH A WARNING TO PUT VEHICLE IN PARK. ENGINE COMPLETELY SHUT OFF. GAS PEDAL UNRESPONSIVE. WE PULLED OVER TO THE SIDE OF THE ROAD. TRIED TO RESTART VEHICLE SEVERAL TIMES OVER THE COURSE OF 15+ MINUTES. VEHICLE FINALLY RESTARTED LIKE NORMAL. TURNED VEHICLE AROUND BY CROSSING OVER DOUBLE YELLOW LINES, PUT IN REVERSE. VEHICLE COMPLETELY SHUT OFF LEAVING US DISABLED ACROSS ROAD, SAME WARNING AND BATTERY LIGHT ON. ENGINE FINALLY RESTARTED 10 MINUTES LATER. RETURNED THE VEHICLE SAFELY HOME.
Vehicle speed control, Other or unspecified, Oct 23, 2018
HI I HAVE BROUGHT MY CAR INTO THE DEALERSHIP SEVERAL TIMES AND CONTINUES TO EXPERIENCE THE SAME ISSUES. WHEN I DRIVE (20-25 MPH), THE CAR JOLTS AS IF SOMEONE HAS HIT ME FROM BEHIND ALMOST AS IF THE CAR IS SHIFTING OR DOWNSHIFTING GEARS. WHEN IM APPROACHING A STOP LIGHT AND GRADUALLY SLOWING DOWN WITHOUT MY FOOT ON EITHER THE GAS OR BRAKE, THE CAR JOLTS BACK AND FORTH. THIS ALSO OCCURS WHEN IM DRIVING UPHILL AND DOWNHILL AROUND 20 MPH. I AM SCARED TO DRIVE MY CAR AS THIS IS A RISK THAT I WILL CRASH DUE TO THE SHIFTING. I HAVE BROUGHT THE CAR IN SEVERAL TIMES, THEY HAVE TOLD ME THEY DID A SOFTWARE UPDATE IN WHICH DID NOT WORK, I EXPERIENCE EVERYDAY WHEN I AM DRIVING AND CONTINUE TO BE WORSE EVERYDAY.
Vehicle speed control, Oct 16, 2018
I EXPERIENCE UNINTENDED ACCELERATION WHEN COASTING. WHEN THE CAR ATTEMPTS TO DOWN SHIFT, THERE IS A SUDDEN INCREASE IN THE ENGINE RPMS AND A SUDDEN AND UNINTENDED INCREASE IN SPEED. I HAVE GOTTEN NO SATISFACTION FROM THE DEALER OR CHRYSLER. THEY CLAIM THAT IT IS THE WAY IT WAS DESIGNED TO OPERATE. NOTE: WHEN THIS OCCURS MY FOOT IS ON NEITHER THE GAS OR BRAKE PEDALS. THIS OCCURS MOSTLY ON LEVEL STREET AND HIGHWAYS.