2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints: vehicle speed control
185 reports, newest first. Show all
Vehicle speed control, Feb 14, 2017
NUMEROUS TIMES THE CAR WILL BRAKE ON ITS OWN AND ACCELERATE ON ITS OWN, WITHOUT DEPRESSION OF BRAKE OR GAS PEDALS.
Power train, Vehicle speed control, Jan 28, 2017
WHEN THE VEHICLE IS IN MOTION AND ON AN INCLINE (I.E. SLOWING ENTERING A SLOPING DRIVEWAY) THE VEHICLE WILL PAUSE LIKE IT IS SHIFTING INTO NEUTRAL, THEN ACCELERATE QUICKLY. WHEN THE VEHICLE IS STARTING TO MOVE FROM A STOP (I.E. RED LIGHT) IT WILL START SLOWING, PAUSE (LIKE IT IS IN NEUTRAL - OR SKIPPING A GEAR) THEN SURGE FORWARD. WHEN DRIVING THE VEHICLE DOWN A GRADE IN TOWN, AFTER APPLYING THE BRAKES TO SLOW, AS SOON AS THE BRAKE PEDAL IS RELEASED, THE VEHICLE WILL SPEED UP AND THE RPM'S WILL JUMP OVER 2500. THE VEHICLE WILL ALSO INCREASE RPM'S AND ACCELERATE WHEN SLOWING DOWN FROM A 35MPH ZONE TO A 25MPH ZONE. SOMETIMES WHILD DRIVING IN THE CITY THE ENGINE WILL INCREASE SPEED WHEN DEPRESSING THE ACCELERATOR PEDAL, BUT THE TRANSMISSION WILL NOT SHIFT. AFTER THE IDLE OR DEAD TRANSMISSION MOMENT THE VEHICLE WILL LURCH INTO GEAR. ALL OF THESE ISSUES OCCUR REGULARLY. THIS VEHICLE HAS ONLY 27,000 MILES ON IT. IT HAS BEEN DOING IT SINCE PURCHASE, AND HAS BECOME WORSE RECENTLY. THE VEHICLE DID HAVE ALL OF THE OTHER RECALLS PERFORMED EXCEPT THE LATEST NHTSA RECALL NUMBER 16V529 (I.E. REPROGRAMMING THE COMPUTER) THIS HAS MADE THE VEHICLE DRIVE EVEN WORSE THAN BEFORE. REFLASHING THE COMPUTER WAS COMPLETED IN JULY 2016 IT DID NOT HELP. JEEP SAYS THAT THE TRANSMISSION WILL "LEARN" THE MORE THAT IT IS DRIVEN. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE BECAUSE IT IS SO BAD.
Power train, Vehicle speed control, Jan 6, 2017
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. AFTER THE VEHICLE WAS SHIFTED INTO DRIVE, THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS RESTARTED SEVERAL TIMES, BUT FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TOWED TO A DEALER, BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN THE DRIVE OR REVERSE POSITIONS, IT WOULD HESITATE AND JERK VIOLENTLY. THE CONTACT ALSO STATED THAT WHILE STOPPED, THE VEHICLE INADVERTENTLY ACCELERATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Power train, Vehicle speed control, Engine, Dec 13, 2016
ON BOARD COMPUTER, OBSTRUCTING MAJOR TRAFFIC LANES, DIAGNOSTIC TROUBLE CODE (DTC) DEFAULTS THE TRANSAXEL TO NEUTRAL AND COMPLETE LOSS OF MOTIVE POWER. THE LOSS OF MOTVE MOTIVE COULD CAUSE CRASH WITHOUT POWER. UPDATED 01/17/2017*CT *CN
Power train, Vehicle speed control, Engine, Nov 22, 2016
MY VEHICLE HAS HAD HARD SHIFTING EVER SINCE I PURCHASED IT BRAND NEW IN 2014. THERE'S A SLIGHT DELAY WHEN ACCELERATING WHICH MAKES IT VERY DANGEROUS TO TURN INTO ONCOMING TRAFFIC. IN JANUARY OF 2016, MY VEHICLE ACTUALLY STOPPED ON ME WHILE MAKING A RIGHT HAND TURN WHEN TAKING MY KIDS TO SCHOOL. LUCKILY THE VEHICLE STOPPED IN THE SCHOOL ZONE SO THE ONCOMING TRAFFIC WAS APPROACHING AT A SLOW SPEED. IT TOOK ME FOUR ATTEMPTS TO GET THE VEHICLE STARTED AGAIN. THE SERVICE TRANSMISSION LIGHT CAME ON THE DASH. IT HAD TO BE TOWED TO THE DEALERSHIP THREE TIMES IN JANUARY BECAUSE IT WOULD NOT START, OR IF IT DID, ONCE I STARTED DRIVING THE ON DASH SCREEN WOULD SAY "SHIFT TO DRIVE" AND THEN THE "SERVICE TRANSMISSION" LIGHT WOULD COME ON. THE VEHICLE STOPPED WHILE IN MOTION SO I HAD TO PULL OVER AND WAIT BEFORE STARTING THE VEHICLE UP AGAIN. I WAS TOLD BY THE DEALERSHIP THAT MY VEHICLE NEEDED A TRANSMISSION UPDATE AND A NEW BATTERY. IT WAS EXPLAINED TO ME THAT A BAD BATTERY WILL COST THIS SPECIFIC VEHICLE TO HAVE TRANSMISSION ISSUES. BUT AFTER THE UPDATE AND THE NEW BATTERY, THE HARD SHIFTING AND THE DELAY WHEN ACCELERATING REMAINED. MY VEHICLE IS NOT SAFE TO DRIVE WITH MY THREE KIDS IN THE CAR; THE HARD SHIFTING MAKES IT FEEL LIKE WE WILL GET WHIPLASH AND THE DELAYED ACCELERATION MAKES IT FEEL LIKE THE VEHICLE WILL CAN STOP AT ANYTIME WHILE IN MOTION. I DON'T THINK THE TRANSMISSION UPDATE THAT THE DEALERSHIP DOES IS A SOLUTION TO THIS ONGOING PROBLEM BECAUSE IT HASN'T CORRECTED THE ISSUE ON MY VEHICLE.
Power train, Vehicle speed control, Engine, Nov 19, 2016
HARD SHIFTS, ODD SHIFT POINTS, HESITATES AND LURCHES INTO GEAR
Power train, Vehicle speed control, Engine, Nov 16, 2016
FOR THE 3RD TIME - CHECK ENGINE LIGHT, CHECK GAS CAP LIGHT COME ON, ODOMETER STARTS FLASHING AND VEHICLE LOSES ALL ACCELERATION AFTER THOSE LIGHTS COME UP. YOU CAN FLOOR THE GAS PEDAL AND THE VEHICLE WILL BARELY GET TO 40 MPH. LAST TIME IT WAS BROUGHT TO THE DEALERSHIP THEY PERFORMED FLASHES (3 WEEKS AGO) AND THE ISSUE WENT AWAY. HAPPENED AGAIN TODAY WHILE PULLING OUT OF A BUSY SHOPPING CENTER AND THE CAR LOST THE ABILITY TO ACCELERATE AND HAD TO LIMP IT HOME TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP ADVISES THEY ARE UNAWARE OF ANY ISSUES LIKE THIS HOWEVER THERE ARE MULTIPLE REPORTS OF THIS MAKE\MODEL\YEAR HAVING THIS EXACT SAME ISSUE. THE FIRST TIME IT HAPPENED I WAS DOING 80 MPH ON THE INTERSTATE AND THE CAR IMMEDIATELY DROPPED TO 40 MPH NEARLY CAUSING A COLLISION.
Power train, Vehicle speed control, Engine, Oct 27, 2016
SAFETY RECALL LISTED BELOW. NOTIFIED 2 MONTHS AGO. THIS CAN CAUSE A CRASH WITHOUT WARNING! I AM NOT COMFORTABLE DRIVING A VEHICLE THAT COULD CAUSE SERIOUS BODILY INJURY/DEATH TO MYSELF OR ANYONE ELSE. VIN: [XXX] YEAR: 2014 MAKE: JEEP MODEL: CHEROKEE LIMITED FWD NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55 SUMMARY: THE TRANSAXLE WIRE HARNESS ON YOUR VEHICLE MAY HAVE BEEN BUILT WITH INSUFFICIENT WIRE TERMINAL CRIMP(S). THIS MAY CAUSE AN INTERMITTENT HIGH ELECTRICAL RESISTANCE IN THE TRANSAXLE WIRE HARNESS CIRCUIT(S). A HIGH RESISTANCE CIRCUIT(S) IN THIS WIRING HARNESS WILL CAUSE THE ON-BOARD DIAGNOSTIC SYSTEM TO SET A DIAGNOSTIC TROUBLE CODE (DTC). WHEN THE DTC IS SET, THE SYSTEM DEFAULTS THE TRANSAXLE TO NEUTRAL AND THE CUSTOMER EXPERIENCES A LOSS OF MOTIVE POWER. SAFETY RISK: THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING. REMEDY: THE TRANSMISSION CONTROL MODULE (TCM) MUST BE REPROGRAMMED WITH NEW SOFTWARE. THE NEW SOFTWARE STRATEGY WILL ELIMINATE THE TRANSAXLE SHIFT-TO-NEUTRAL CONDITION FOR THIS ISSUE, PLACE THE TRANSAXLE IN A FIXED GEAR LIMP MODE AND ILLUMINATE THE MALFUNCTION INDICATOR LAMP (MIL) IF A HIGH RESISTANCE CIRCUIT IS DETECTED IN THE TRANSAXLE WIRE HARNESS. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Power train, Vehicle speed control, Engine, Oct 26, 2016
TAKATA RECALL CAR BUCKING WHEN SHIFTING INTO GEAR. ALSO THERE WAS A KNOCKING NOISE WHEN DRIVING AT DIFFERENT SPEEDS AND WHEN TURNING THE WHEEL OR GOING OVER BUMPS. IT GOT SO BAD THAT IT SOUNDED LIKE MY TIRE WAS GOING TO FALL OFF OR THE UNDERNEATH OF MY CAR. ALSO MY CAR WAS SHAKING WHEN IT WOULD HIT A BUMP. THERE WAS ALSO A WHINING NOISE THAT WOULD OCCUR WHEN I TURNED MY WHEEL EITHER WAY. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST TWO YEARS NOW, EVERYTIME I BROUGHT IT BACK TO THE DEALER THEY STATED THAT MY "CAR WAS FINE" WAS NOT UNTIL I BROUGHT IT TO ANOTHER MECHANIC THAT THEY TOLD ME IT WAS MY FRONT PASSENGER WHEEL BALL JOINT. THIS WOULD OCCUR WHILE THE CAR WAS ON THE HIGHWAY OR SIDE ROADS, AS LONG AS THE CAR WAS IN MOTION. ALSO MY CAR WOULD HAVE PROBLEMS WHEN SHIFTING. THE CAR BUCKED ON MY ON THE HIGHWAY WHEN I WAS GOING 65 THE CAR LIGHTS STARTED FLASHING AND I GOT WARNING LIGHTS STATING TO PUT CAR INTO DESIRED GEAR, CHECK OIL AND TRANSMISSION. I PULLED INTO THE BREAK DOWN LANE AND PUT THE CAR IN PARK. TURNED THE CAR ON AND OFF & THE SAME THING HAPPENED. *TR
Vehicle speed control, Oct 26, 2016
THREE TIMES IN THE LAST YEAR (10/26/15, 1/1/2016, 10/17/2016), MY CHEROKEE HAS LOST ALL SPEED WHILE ON THE FREEWAY GOING 60MPH. THE DASH LIGHTS START FLASHING INCLUDING CHECK ENGINE, PARK IMMEDIATELY TRACTION CONTROL, AND SERVICE TRANSMISSION. THE GAS PEDAL NO LONGER WORKS AND THE CAR LOSES ALL SPEED IN 4-5 SECONDS. I HAVE BEEN FORCED TO CUT ACROSS ALL LANES OF TRAFFIC TO PARK ON THE SHOULDER. THE ENGINE NEVER TURNS OFF, BUT WHEN I TRY TO PRESS THE GAS PEDAL, EVEN FLOORING IT, THE CAR DOES NOT MOVE. THE DEALER HAS "REWIRED" THE WIRING HARNESS AND REPLACED THE TRANSMISSION CONTROL MODULE TWICE. THIS IS AN INCREDIBLY UNSAFE ISSUE WITH THIS VEHICLE MAKING ME AFRAID TO DRIVE IT.
Vehicle speed control, Sep 15, 2016
SUDDEN UNINTENDED ACCELERATION (OVER 2000 RPM) WHEN BREAKING OR COASTING TO A STOP. VEHICLE SPEED CONTROL COMPONENT NEEDS TO BE REPROGRAMED OR REPLACED IN AUTOMATIC TRANSMISSION. PROBLEM NOT FIXED DURING LAST CHECKUP.
Steering, Vehicle speed control, Electronic stability control (ESC), Sep 13, 2016
WHEN AT AN AVERAGE RATE OF SPEED (55MPH) WHILE DRIVING ON A CURVE (THERE IS A BUMP IN THE ROAD AT THE SPOT I AM REFERRING TO), WHEN THE JEEP HITS IT, IT HAS A DEATH WOBBLE IN THE FRONT END!!! CRUISE CONTROL SPEEDS UP ON A VERY SMALL DECLINE IN THE ROAD EVERY TIME USED!!! FROM A STOP, THE CAR HAS A HARD SHIFT WHEN BEGINNING TO PRESS ACCELERATOR!!! HANDS FREE VOICE GETS MY VOICE REQUEST WRONG ALMOST EVERY TIME!!!
Power train, Vehicle speed control, Sep 11, 2016
TAKADA RECALL TRANSMISSION SHIFTS HARD IN 1 -3 GEARS, HESITATES ON ACCELERATION, STAYS IN LOW GEAR ON STEEP INCLINE, DROPS INTO NEUTRAL UNCONTROLLED AND LUNGES CAR FORWARD WHEN SHIFTING THROUGH FIRST THREE GEARS.
Power train, Electrical system, Vehicle speed control, Sep 10, 2016
CAR WAS PARKED AND UPON STARTUP PRODUCED A LOUD BANG. CAR REVERSED AFTER A JERK AND A COMPLETE LOSS OF POWER. TURNED CAR OFF AND TURNED IT BACK ON. FELT LIKE IT RODE IN NEUTRAL WITHOUT THE ABILITY TO ACCELERATE. ALMOST CAUSED AN ACCIDENT. I HAD MY CHILD IN THE BACK SEAT. EVERY LIGHT ON THE DASHBOARD LIT UP-FAILED TRANSMISSION ECT... I HAVE PHOTO DOCUMENTATION.
Power train, Vehicle speed control, Aug 26, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE DOWNSHIFTED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Vehicle speed control, Aug 4, 2016
THE CRUISE CONTROL DOES NOT DISENGAGE WHEN I PUSH THE CRUISE CONTROL CANCEL BUTTON. WHEN I HAVE THE CRUISE CONTROL ON AND GOING 65MPH, (ON A HIGHWAY) OR SO, IN A HIGH ELEVATION AND WANT THE CRUISE OFF, I PRESS THE BRAKE, THE CRUISE CONTROL DOES NOT DISENGAGE. IF I PRESS THE CRUISE CONTROL "CANCEL" BUTTON, THE CRUISE CONTROL DOES NOT DISENGAGE. I CAN TELL BECAUSE THE CRUISE CONTROL LIGHT ON THE DASH IS STILL LIT. WHAT DOES TURN OFF THE CRUISE CONTROL IS PRESSING THE CRUISE CONTROL BUTTON THAT I PUSH TO ENGAGE CRUISE CONTROL IN THE FIRST PLACE. SO TO TURN OFF THE CRUISE CONTROL, I MUST PRESS THE CRUISE CONTROL "ON" BUTTON. SHOULDN'T PRESSING THE BRAKE OR THE CRUISE CONTROL CANCEL BUTTON TURN OFF CRUISE CONTROL ALL THE TIME? I HAVE PLACED ANOTHER COMPLAINT ON THIS SUBJECT BEFORE WITH YOU, BUT BEFORE I DIDN'T KNOW HOW TO CANCEL THE CRUISE CONTROL. NOW I HAVE FOUND THAT I MUST PRESS THE BUTTON THAT ALSO TURNS IT ON TO TURN IT OFF.
Power train, Vehicle speed control, Jul 22, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY AND THERE WAS CONSTANT UNINTENDED ACCELERATION WHEN THE GEARS CHANGED. WHILE CHANGING GEARS TO PULL INTO THE DRIVEWAY, THE VEHICLE SURGED FORWARD INTO THE GARAGE WITHOUT WARNING. THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED AT RANDOM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Vehicle speed control, Other or unspecified, Jul 15, 2016
TRANSMISSION ISSUES. BROUGHT TO THE DEALER TWICE IN ONE WEEK.
Vehicle speed control, Other or unspecified, Jun 28, 2016
THE TRANSMISSION ON THIS CAR MAKES IT A DEATH TRAP. I HAVE EXPERIENCED: THE CAR NOT TURNING ON OR SHUTTING OFF ON ITS OWN (WHILE DRIVING) DUE TO NOT ENOUGH OIL IN THE ENGINE, LUNGING, DELAYED ACCELERATION, MISSING GEARS WHEN SHIFTING, LOUD BANGS AND NOISES WHEN SHIFTING, INDICATOR LIGHTS MALFUNCTIONING, THE LIST GOES ON. I HAVE BEEN TO THE DEALER ON NUMEROUS OCCASIONS (EXCLUDING THE 6 TIMES FOR RECALLS) AND THEY DON'T EVEN KNOW HOW TO FIX THESE ISSUES. I CAN'T DRIVE THIS CAR BECAUSE I'M SCARED I'LL DIE I CAN'T SELL THIS CAR BECAUSE IT HAS LOST ALL VALUE I CAN'T AFFORD ANOTHER CAR RIGHT NOW
Air bags, Vehicle speed control, Engine, Jun 6, 2016, crash
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD AN UNUSUAL NOISE UNDERNEATH THE HOOD. THE VEHICLE IMMEDIATELY ACCELERATED AND CRASHED INTO A PARKED VEHICLE, CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN INVESTIGATION WAS ORDERED. THE FAILURE MILEAGE WAS 13,000. UPDATED 08/31/16*LJ *CN
Vehicle speed control, Electronic stability control (ESC), Service brakes, Jun 1, 2016
12/5/15 JERKING SUV STOPS DRIVING STOPS IN MIDDLE OF INTERSECTION GRATION& 13MILE 12/7/15 RETURNED TO DEALERSHIP JAN 2016 ROSEVILLE CHRYSLER JEEP THREATENED TO HAVE VEHICLE TOWED TO SCRAP YARD AND BILL ME FOR TOWING & PAY REMAINDER OF CAR NOTE JAN 18 2016 CAR WAS DELIVERED BACK TO MY HOME AS OF JUNE 1 2016 MY VEHICLE STILL JERKS WHEN I ACCELERATE AFTER TAKING MY FOOT OFF BRAKE & PRESS GAS PEDAL - CANT AFFORD TO PAY FOR 2 VEHICLES - MY LEASE ENDS MAY 2017
Vehicle speed control, Service brakes, Engine, May 31, 2016
THE JEEP CONTINUES TO STALL WITH NO WARNING IN TRAFFIC, CAUSING A SERIOUS RISK OF COLLISION. THE VEHICLE HAS ALSO EXPERIENCE UNWANTED AND AUTOMATIC ACCELERATION, ALSO CAUSING A SERIOUS RISK OF INJURY. A LEAKY BREAK LINE WAS JUST REPLACED. THE VEHICLE ONLY HAS 27,000
Power train, Vehicle speed control, Engine, May 30, 2016
PLEASE READ...TRAVELING ON INTERSTATE 75 N / APPROXIMATE SPEED 65 - 75 MPH / VEHICLE "TURNED OFF, WENT DEAD" / COASTED THROUGH TWO LANES TO GET TO AN EMERGENCY SIDE SPOT! IT TRULY IS A MIRACLE THAT WE WERE NOT RAN OVER!!! CONTACTED A WRECKER SERVICE AND HAVING TO WAIT 1 1/2HRS ON THE SIDE OF A BUSY INTERSTATE, OUR VEHICLE WAS LIFTED AND TAKEN TO A DEALERSHIP / THE WRECKER DRIVER WASN'T ABLE TO GET VEHICLE STARTED OR OUT OF GEAR UNTIL HE ACCESSED HELP VIA HIS PHONE, WHICH ALLOWED HIM TO MOVE GEAR BUT STILL DIDN'T CRANK / NEXT DAY, A REP FROM THE DEALERSHIP CALLED AND SAID THE VEHICLE STARTED UP AND THE ISSUE MENTIONED ABOVE COULD NOT BE REPLICATED??? A STRANGE REPORT WAS GIVEN THAT THERE SEEM TO BE GREASE FROM AN UNKNOWN SOURCE THAT WAS SEEN UNDER THE VEHICLE AND PERHAPS THAT CAUSED THE PROBLEM??? WE PICKED THE VEHICLE UP AND MADE IT HOME (70 MI) / THIS IS EXTREMELY WORRISOME, NOT TO MENTION, OF COURSE IT COULD BE DEADLY! PLEASE HELP.
Vehicle speed control, Service brakes, May 24, 2016
ON SUNDAY ON MAY 22, 2016, I DROVE MY 2014 JEEP CHEROKEE ON INTERSTATE 275 FROM THE MONTGOMERY ROAD EXIT TO THE FIVE-MILE ROAD EXIT. I WAS ALONE IN THE VEHICLE. I USED THE CRUISE CONTROL DURING THIS TRAVEL. I ORIGINALLY SET THE SPEED FOR 70 MILES PER HOUR. AT ONE POINT, I HAD TO SLOW DOWN BECAUSE A CAR PULLED INTO THE LANE IN FRONT OF ME AND THE STEP DOWN OF FEATURE OF THE SPEED CONTROL WORKED AS EXPECTED. WHEN I EXITED FROM I-275 TO FIVE-MILE, I APPLIED THE BRAKES BUT WAS UNABLE TO SLOW MY CAR. I CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL BUT THE CAR'S SPEED WAS NOT BEING REDUCED AND I REALIZED THAT I WOULD BE CROSSING INTO THE SIGNALIZED INTERSECTION WITHOUT BEING ABLE TO STOP. SHORTLY BEFORE ENTERING THE INTERSECTION, I HONKED THE HORN OF MY CAR. MY CAR CONTINUED ACROSS ALL FOUR LANES OF FIVE-MILE ROAD AND ONTO THE ON-RAMP FROM FIVE MILE TO INTERSTATE 275. THERE IT STOPPED. I DO NOT REMEMBER PUSHING THE BUTTON ON THE STEERING WHEEL TO CANCEL THE CRUISE CONTROL . THE CAR DID NOT IMPACT OR TOUCH ANY OTHER VEHICLE OR PEDESTRIAN OR OTHER PROPERTY. IT CAME TO A STOP ON THE ONRAMP. THE CRUISE CONTROL WAS NOT THEN CAUSING THE CAR TO ACCELERATE AND THE BRAKES WORKED. I DROVE MY CAR VERY SLOWLY AND PARKED IT IN THE PARKING LOT OF THE SHOPPING CENTER AT THE INTERSECTION OF FIVE-MILE AND BEECHMONT AVENUE. FROM THERE, I HAD THE CAR TOWED FROM THE PARKING LOT TO THE DEALERSHIP WHERE I PURCHASED IT, KINGS CHRYSLER/DODGE/JEEP, INC. AT KINGS AUTO MALL. A REPORT REFERENCED BY NTSA ID NO. 10861030 DESCRIBES A SIMILAR INCIDENT INVOLVING THE SAME MAKE MODEL AND YEAR. SO FAR, THE DEALER SERVICE DEPARTMENT SAYS THERE IS NO PROBLEM DISCERNABLE FROM THE COMPUTER CODES OR FAULT INDICATIONS.
Electrical system, Vehicle speed control, Engine, May 3, 2016
CONTINUOUSLY HAVING ISSUES WITH THE VEHICLE, RELATED TO ACCELERATION WHILE DRIVING IN TRAFFIC, CAR SHUTTING OFF IN TRAFFIC, NOT STARTING BACK UP RIGHT AWAY, GEARS SHIFTING ROUGHLY WHILE - IS AN AUTOMATIC 9 SPEED 4 CYLINDER VEHICLE. I HAVE BEEN OFFERED A 5% DISCOUNT ON A JEEP TRADE IN BY THE JEEP RESOLUTION DEPARTMENT, BUT AT THIS POINT, NOT SURE IF ITS WORTH BUYING ANOTHER JEEP. I AM AFRAID OF THIS HAPPENING AGAIN. UNFORTUNATELY, THE MECHANICS, CANT FIND WHAT WRONG WITH THE VEHICLE, AND THEY ALSO TEST DROVE THE CAR, DRIVING AROUND THE DEALERSHIP, ON SIDE STREETS, BUT NOT IN TRAFFIC, OR STOP AND GO TRAFFIC. I AM FRUSTRATED AT THIS POINT, JEPP KNOWS THESE ARE ISSUES WITH MANY OF THERE ENGINES, AND FAIL TO TRULY HEAR THE CUSTOMERS COMPLAINTS, TO THE POINT OF TAKING THESE COMPLAINTS MORE SERIOUSLY. THE RESOLUTION OFFERED ARE NOT GOOD ENOUGH TO FIX THE ISSUE, AS I FEEL I WOULD TRADE THIS VEHICLE IN AND THEY WILL TURN AROUND AND SELL IT AGAIN.... NOT SAFE AT ALL. ! I NEED HELP, AS I DON'T KNOW WHAT TO DO NEXT, TAKE THE OFFER OR JUST TRADE IN WITH A DIFFERENT DEALER AND CAR TYPE/MODEL NOTHING CHRYSLER/JEEP RELATED UUUGGGHHHH!