2014 Jeep Cherokee

What owners report most often

1. Power train1,469
2. Engine515
3. Electrical system449
4. Other or unspecified283
5. Service brakes188
6. Fuel/propulsion system186
7. Vehicle speed control185
8. Steering119

Recalls and investigations

1. Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023

   Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

   A fire while parked or driving can increase the risk of injury.

   Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

   Campaign 23V338000 on NHTSA.gov

2. Power train, driveline, differential unitJun 11, 2020

   Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

   A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

   FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

   Campaign 20V343000 on NHTSA.gov

3. Power train, automatic transmissionJun 13, 2019

   Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

   An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

   Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

   Campaign 19V447000 on NHTSA.gov

4. Electrical system, wiringMay 17, 2018

   Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

   If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

   Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

   Campaign 18V332000 on NHTSA.gov

5. EquipmentDec 21, 2017

   Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

   Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

   Campaign 17V824000 on NHTSA.gov

6. SeatsAug 10, 2016

   Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

   Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

   Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

   Campaign 16V590000 on NHTSA.gov

7. Power train, automatic transmissionJul 12, 2016

   Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

   If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

   Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

   Campaign 16V529000 on NHTSA.gov

8. Visibility, windshield wiper/washerAug 12, 2015

   Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

   BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.

   Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.

   Campaign 15V509000 on NHTSA.gov

9. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

   Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

   Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

   Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

   Campaign 15V461000 on NHTSA.gov

10. Structure, body, hatchback/liftgateJun 22, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

    A short circuit in the liftgate control module may result in a fire.

    Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

    Campaign 15V393000 on NHTSA.gov

11. Air bags, side/windowJan 28, 2015

    Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

    If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

    Campaign 15V041000 on NHTSA.gov

12. Suspension, rear, shock absorberJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

    Damage to the tire or reduced braking increases the risk of a vehicle crash.

    Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

    Campaign 14V392000 on NHTSA.gov

13. Vehicle speed control, accelerator pedalJun 4, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

    The unintended continued acceleration may increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

    Campaign 14V293000 on NHTSA.gov

Representative owner complaints

2,647 reports, newest first.

1. Equipment adaptive/mobility, Aug 4, 2015

   TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT). THE NOTIFICATION PROVIDED INSTRUCTIONS TO CONTACT U-CONNECT IN ORDER TO UPDATE THE SOFTWARE. AFTER THE UPDATE WAS INSTALLED, THE CONTACT MENTIONED THAT THE RADIO, NAVIGATION, VENTILATION SYSTEM, AND CLIMATE CONTROL SYSTEMS FAILED IMMEDIATELY. THE U-CONNECT TECHNICIAN REFERRED THE CONTACT TO THE DEALER WHO LATER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE RADIO NEEDED TO BE REPLACED; HOWEVER, THE PARTS NEEDED WERE NOT READILY AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,007.

2. Power train, Aug 4, 2015

   ONLY HAD VEHICLE FOR 8 MONTHS WHEN I NOTICED IT WASN'T RUNNING CORRECTLY. WHEN AT A COMPLETE STOP, MY CAR STARTED TO HESITATE WHEN I WOULD START TO ACCELERATE. WHEN IT FINALLY DECIDED TO ENGAGE, THE CAR WOULD EITHER MOVE IN SLOW JERKY SPURTS OR LUNGE FORWARD AS THOUGH I HAD FLOORED IT. AROUND THIS TIME I HAD RECEIVED TWO NOTICES THAT THE VEHICLE NEEDED TWO UPDATES: AN AIR BAG ISSUE AND TRANSMISSION UPDATES. I TOOK MY VEHICLE TO DEALERSHIP FOR AN OIL CHANGE AND THE UPDATES ON 03/28/15. I EXPLAINED TO THE GENTLEMAN BEHIND THE COUNTER ABOUT MY CARS UNUSUAL BEHAVIOR, AND HE ASSURED ME THE UPDATES WOULD TAKE CARE OF IT. SINCE THE UPDATES WERE INSTALLED, I HAVE NOTICED THINGS HAVE GOTTEN WORSE. MY CAR IS MORE UNPREDICTABLE NOW. THERE ARE TIMES WHEN I AM GOING UP A HILL AND START TO LOSE MOMENTUM. I DARE NOT TRAVEL TOO FAR, FOR FEAR I WON'T BE ABLE TO GET UP TO SPEED TO MERGE INTO TRAFFIC. DURING THESE POWER LOSSES, I HAVE HAD THE PEDAL TO THE FLOOR AND SAW THE ODOMETER GO BACKWARDS. I DID TAKE MY VEHICLE BACK TO THE DEALERSHIP FOR THEM TO LOOK IT OVER IN JUNE. UNFORTUNATELY, I WAS TOLD THAT MY CAR WAS FINE. THIS IS A DISASTER WAITING TO HAPPEN. I FEEL THAT ONE DAY I MAY END UP IN AN ACCIDENT BECAUSE OF THE ERRATIC TRANSMISSION SHIFTING.

3. Steering, Suspension, Structure, Aug 3, 2015

   SHORTLY AFTER STARTING OUR 1500 MILE TRIP ON JULY 14 CROSSING A BRIDGE THE MONACO DIESEL PUSHER MOTORHOME TOWING A 2014 JEEP CHEROKEE 4X4 LATITUDE WITH ACTIVE DRIVE II SHOOK BADLY FRONT-TO-BACK AND SIDE-TO-SIDE AND WOULD NOT STOP UNTIL I PULLED OVER TO THE SIDE OF THE ROAD. NORMALLY A BUMP WILL CAUSE THE MH TO SHAKE FRONT-TO-BACK MOMENTARILY. I GOT OUT AND CHECKED AROUND AND UNDER BOTH VEHICLES AND FOUND NOTHING AMISS. GOT IN AND HEADED ON OUR TRIP. A COUPLE OF TIMES THAT DAY THE MH SHOOK WHEN HITTING A BUMP BUT NOT AS VIOLENTLY AS EARLIER. NO MORE SHAKING ON THE TRIP AND NO APPARENT DAMAGE. THE JEEP HAD BEEN DISENGAGED AND REENGAGED FROM THE MOTORHOME A COUPLE OF TIMES WITH NO SIGN OF DAMAGE. WE TRAVELED FROM BRYCE CANYON NATIONAL PARK TO CAPITAL REEF NP ON 20 JULY OVER A CURVY, HILLY HIGHWAY. AT CAPITOL REEF WE DISCONNECTED THE JEEP AND FOUND THE PASSENGER SIDE TOW BAR/TAB HAD DAMAGED THE SHROUD IN THE FRONT OF THE JEEP. WE DROVE THE MH AND JEEP SEPARATELY TO MOAB, UT FOR REPAIRS. WHEN THE MECHANIC REMOVED THE LOWER FRONT SHROUD ON THE JEEP AND INSPECTED THE DAMAGE HE FOUND THE WELDS ON THE JEEP ALUMINUM BRACKET THAT THE TOW-BAR BASE-PLATE WAS FASTENED TO WERE BROKEN ON THE PASSENGER SIDE AND CRACKED ON THE DRIVER'S SIDE. WE CONTINUED DRIVING BOTH SEPARATELY TO OUR HOME.

4. Electrical system, Engine, Aug 2, 2015

   ON 2 OCCASIONS,-JUNE AND AUGUST 2015, PARKED VEHICLE ON FIRST FLOOR OF AN ENTERTAINMENT COMPLEX AND FOUND ENGINE RUNNING UPON RETURN (FIRST TIME IT RAN FOR 4 HOURS/ SECOND TIME FOR 2 HOURS UNATTENDED).

5. Steering, Power train, Wheels, Jul 31, 2015

   TRANSMISSION SHIFTING PROBLEMS CAUSING HESITATION AND/OR FORWARD LURCHING, HIGH ENGINE REVVING, FRONT END WHEEL HOP. ALL WARRANT A HUGE SAFETY CONCERN. VEHICLE HAS BEEN IN FOR SERVICE 13 TIMES OVER THE LAST 14 MONTHS AND HAS STILL NOT BEEN REPAIRED. SEVERAL STAR CASES OPENED WITH NO RESOLUTION. ALL CONCERNS CONFIRMED BY TECHNICIAN TEST DRIVE ON 6 DIFFERENT OCCASIONS AND HAS CURRENTLY BEEN IN THE SHOP FOR FIVE DAYS.

6. Air bags, Other or unspecified, Jul 30, 2015

   I HAVE HAD MY JEEP FOR A SHORT PERIOD OF TIME & HAVE HAD MANY RECALLS, NOW THERE IS A HUGE ARTICLE IN THE PAPER ABOUT A BUY BACK. HOW DO I KNOW IF I'M IN THAT? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

7. Power train, Jul 30, 2015

   ON AN INTERSTATE HIGHWAY, ON A SLIGHT UPHILL INCLINE AT 70 MILES PER HOUR, SURROUNDED BY OTHER TRAFFIC INCLUDING SEMITRAILERS, THE JEEP ABRUPTLY LOST FORWARD POWER, ACTING LIKE IT HAS SHIFTED INTO NEUTAL. THIS LOSS OF POWER WAS ACCOMPANIED BY FLASHING DASHBOARD INDICATIONS OF TRANSMISSION FAILURE AND BY HORRIFIC CLUNKING SOUNDS AND SHUDDERS FROM UNDERNEATH. I WAS ABLE TO DRIFT, MIRACULOUSLY, TO THE SHOULDER WITHOUT BEING KILLED. EVENTUALLY RESTARTED AND LIMPED TO A DEALER. DEALER KEPT JEEP TWO DAYS, SAID THEY REPLACED A "CONTROL MODULE", AND THAT IT WAS FIXED. NOT SO. ABOUT THIRTY DAYS LATER, AND WITHIN A WEEK OF HAVING THE JEEP CHECKED OVER AT A DIFFERENT DEALER, IT HAPPENED AGAIN, THIS TIME AT ABOUT 25 MPH IN A RESIDENTIAL AREA DOWN A GENTLE DECLINE. JEEP HAD NO SUGGESTIONS FOR ME OTHER THAN TOW IT SOMEWHERE. LOST A FULL WORKDAY MESSING AROUND WITH THEM SEEKING A SOLUTION. NOW, DAYS LATER, I HAVE NO COMMUNICATION FROM THE DEALER OR FROM CHRYSLER/JEEP EXCEPT AN EMAIL SAYING THAT THE DEALER HAD DISCOVERED "CODES". NO WORD ON WHAT IS WRONG WITH THIS TRANSMISSION, OR WHETHER JEEP CAN ACTUALLY FIX IT OR MERELY KEEP TOWING IT AFTER IT LEAVES ME ON THE SIDE OF THE ROAD OR GETS ME KILLED OR WORSE. COMPLETELY UNRELIABLE, UNSAFE, AND APPARENTLY IRREPARABLE. CHRYSLER/JEEP NEEDS TO GET THIS JUNK OFF THE ROAD BEFORE SOMEONE GETS KILLED! UPDATED 09/15/15*LJ *CN

8. Service brakes, Jul 29, 2015

   AFTER LESS THAN A YEAR AND LESS THAN 18K MILES, I WAS TOLD I NEEDED NEW BRAKE ROTORS BECAUSE MINE WERE WARPED. THE DEALER CLAIMED THAT GETTING THEM TOO HOT WILL CAUSE THEM TO WARP. I HAVE BEEN DRIVING MANY YEARS AND HAVE NEVER NEEDED BRAKE ROTORS REPLACED, ESPECIALLY AFTER 18K MILES, NOR HAVE I ALTERED MY DRIVING STYLE. MY LAST VEHICLE WENT OVER 100K MILES WITHOUT EVEN NEEDING BRAKE PADS. I BELIEVE THAT THERE IS A PROBLEM WITH THE THE BRAKES, NOT THE WAY I DRIVE.

9. Power train, Jul 29, 2015

   9 SPEED TRANSMISSION STARTED HAVING HARD UP AND DOWN SHIFTS AT AROUND 10K MILES (MARCH 2015). THIS WAS NEAR TIME THE FCA ISSUED A SERVICE BULLETIN ON TCM AND PCM FOR KNOWN SOFTWARE CONTROL PROBLEMS WITH TRANSMISSION. SW UPDATES WERE PERFORMED, YET TRANSMISSION CONTINUED TO SHIFT ERRATICALLY. PROBLEM THEN DEVELOPED INTO LURCHING DURING STOPS AND HESITATION WHEN ATTEMPTING TO MOVE. THE HESITATION PRESENTS SERIOUS CONCERN AS THE ABILITY TO ENTER TRAFFIC OR MERGE BECOMES DIFFICULT AND DANGEROUS IF THE TRANSMISSION REFUSES TO ENGAGE. TOOK BACK TO DEALERSHIP IN JUNE. MULTIPLE ATTEMPTS WITH SW UPDATES. FCA ULTIMATELY DECIDED TO REPLACE ENTIRE TRANSMISSION. IT HAD 13.8K MILES ON IT. A MONTH LATER IT IS SHIFTING HARD AND LUGGING AGAIN. BACK AT DEALERSHIP. NOT CLEAR WHAT FCA WITH DO/OFFER NOW, AS THEY DON'T SEEM TO KNOW WHAT IS WRONG.

10. Air bags, Jul 29, 2015

    RECALL NUMBER - 15V-041 RECALL NUMBER - 15V-461 I AM CURRENTLY LEASING THIS VEHICLE AND HAVE ANOTHER YEAR LEFT. I HAVE RECENTLY CONTACTED YARK DEALERSHIP (WHO I HAVE LEASED THE VEHICLE FROM) IN REGARDS TO GETTING A RENTAL DUE TO MY SAFETY CONCERNS FOR ME AS WELL AS MY FAMILY. I WAS TOLD YARK WOULD NOT BE ABLE TO PROVIDE ME WITH A RENTAL AND THE NEXT AVAILABLE TIME TO BRING MY VEHICLE IN WOULDN?T BE UNTIL NEXT MONTH. AS YOU ARE AWARE THIS IS A MAJOR SAFETY ISSUE. BEING A MOTHER OF THREE I DO NOT FEEL SAFE IN THIS VEHICLE IN THE CONDITION IT IS IN AND WOULD LIKE TO BE TAKEN OUT OF THIS LEASE ASAP. I HAVE ATTEMPTED ON MANY OCCASIONS TO CONTACT 1888.327.4236 NATIONAL HWY TRAFFIC SAFETY HOWEVER NO SUCCESS. I HAVE YET TO BE ABLE TO SPEAK TO SOMEONE NOR RECEIVE A CALL BACK AS STATED THAT I WOULD ON THE TRAFFIC SAFETY DEVICE. PLEASE CONTACT ME. THANK YOU.

11. Steering, Jul 29, 2015

    UPON ACCELERATION BEFORE REACHING 30 MPH THE WHEELS WOBBLE, TO THE POINT OF TIRES SHAKING. THIS IS AN ONGOING PROBLEM. A STAR CASE WAS OPENED WITH CHRYSLER IN AUGUST 2014 FOR A SOLUTION TO THIS ONGOING PROBLEM. HAVE HAD IT INTO THE DEALERSHIP(FRONT AXLES BEING REPLACED) ON SEVERAL OCCASIONS BUT STILL NO FIX FOR THE PROBLEM A YEAR LATER. IT HAS GOTTEN TO THE POINT WHERE I AM FEELING UNSAFE DRIVING THIS VEHICLE. UPDATE 9/15/15*CW UPDATED 12/13/2017*CN

12. Power train, Electrical system, Engine, Jul 29, 2015

    I PURCHASED MY BRAND NEW 2014 JEEP CHEROKEE WITH 30 MILES. AFTER ABOUT 1500 MILES IT BEGAN SHIFTING VERY HARD IN LOW GEARS JERKING , IT RED LINES EXTREMELY HARD TO WHERE IT WILL JOLT THE JEEP AND WHEN I COME TO A STOP IT WOULD BEGIN RAISE RPMS AND ACCELERATE. IT WOULD SCARE ME SENSELESS. I TOOK IT TO THE DEALERSHIP THEY SAID THAT'S HOW IT PERFORMS AND MADE ME LEAVE. 400 MILES LATER THE TRANSMISSION COMPLETELY BLEW OUT GOING 50 IN LA TRAFFIC. IT WAS ON BACK ORDER FOR A MONTH. SINCE THEN I HAVE TAKEN IT IN 8 TIMES FOR THE SAME PROBLEM A FEW TIMES THEY HAVE UPDATED THE TCM NOW THEY ARE SAYING THERE IS NO CODES AND THEY CANNOT DUPLICATE IT, EVEN THOUGH IT DOES IT EVERY SINGLE TIME. THE JEEP WILL NOT KNOW WHAT GEAR TO SHIFT AND LEAVE ME STRANDED IN INTERSECTIONS BEFORE IT SHIFTS AND PEELS OUT. WHEN I BREAK IT'LL PICK UP SPEED IT IS EXTREMELY UNSAFE AND UNRELIABLE. JEEP HAS NO FIX FOR IT AND WILL NOT BUY IT BACK NOR COMPENSATE ME IN ANYWAY THIS ISN'T RIGHT AND THEY SHOULD BE FORCED TO BUY THESE BE BACK. LAST WEEKEND I TOOK IT ON A TRIP GOING DOWNHILL AT 60 MPH 2000 RPM I TAPPED THE BREAK AND THE JEEP REVVED TO 5000 RPMS ALSO MY HORN IS HE HARDEST HORN TO PUSH EVER IT DOES NOT WORK. THE SERVICE DEPARTMENT SAID ITS A LITTLE HARDER THAN NORMAL BUT THEY CANNOT REPLACE IT SINCE IT DOESN'T GIVE A CODE .EVERYONE AND THEIR MOTHER IS CONCERNED AND COMPLAINS ABOUT THIS ISSUE. ONE DAY THIS THING IS GOING TO GET ME IN A WRECK. I PAID GOOD MONEY FOR THIS VEHICLE I JUST WANT SOMETHING SAFE AND RELIABLE FOR MY FAMILY. I WISH JEEP CHRYSLER HOWEVER IT IS WOULD JUST DO THE RIGHT THING.

13. Power train, Jul 28, 2015

    I WAS DRIVING THROUGH TOWN ON 7/2/15 AND ALL OF A SUDDEN THE DASHBOARD LIT UP AND THE CAR WENT INTO NEUTRAL, I WAS ABLE TO DRIFT INTO A SAFE AREA. I TURNED THE CAR OFF AND WAITED 2 MINUTES, STARTED THE CAR, EVERYTHING SEEMED OK EXCEPT THE CHECK ENGINE LIGHT WAS ON. WHEN I PULLED AWAY THE TRANS WOULD NOT GO OVER 45 MPH. I CALLED DEALER AND THEY SAID TO BRING IT IN IMMEDIATELY. 5 DAYS LATER THEY CHARGED ME $100 FOR A "FLASH" DOWNLOAD TO TRANS. I PICKED THE CAR UP AND WITHIN 48 HOURS THE SAME THING HAPPENED AGAIN (8 TIMES IN 1 DAY), THEY TOLD ME TO BRING IT IN, I DID (ASKED FOR A LOANER VEHICLE, THEY SAID THEY WOULD HAVE TO CHARGE ME), THEY TOLD ME THERE WERE NO RECORDED FAULTS IN THE COMPUTER, A MECHANIC DROVE IT HOME 2 DAYS TO GET IT TO FAIL. 6 DAYS LATER I PICKED IT UP AFTER THEY INSTALLED A TRANSMISSION CONTROL MODULE AT NO CHARGE. 24 HOURS LATER IT HAPPENED AGAIN, I WAS ABLE TO DRIFT INTO A SAFE AREA. I TURNED THE CAR OFF AND WAITED 2 MINUTES, STARTED THE CAR, EVERYTHING SEEMED OK EXCEPT THE CHECK ENGINE LIGHT WAS ON, AS OF YESTERDAY THE CAR IS BACK IN THEIR SHOP AND THEY TOLD ME THEY WILL CALL THE FACTORY AGAIN TO SEE WHAT THEY CAN DO????? I'M A TRAVELING SALESMAN AND I'M VERY CONCERNED THAT THIS ISSUE WILL CAUSE AN ACCIDENT (IF I CAN'T DRIFT INTO A SAFE AREA TO "RESET" THE CAR) AND I HAVE DEVELOPED NO FAITH IN JEEP'S ABILITY TO FIX THIS PROBLEM! UPDATED 09/17/15*LJ UPDATED 12/11/2017*CN

14. Power train, Jul 27, 2015

    NO REAL PROBLEMS WITH OUR JEEP UNTIL WE TOOK IT IN FOR AN OIL CHANGE AND THEY PROVIDED THE "REPROGRAM PCM TCM UPDATE CAMPAIGN." AFTER THAT UPDATE THE JEEP WOULD CLUNK, STALL, AND NOT ACCELERATE THROUGH TURNS. TWO WEEKS AGO THEY "GOT A NEW UPDATE" THAT WAS TO FIX THE PREVIOUS UPDATE. NOW WE ARE GOING BACK AGAIN THIS WEEK. THOUGH, WHEN I GO TO THE JEEP RECALL SITE AND ENTER MY VIN THERE IS NO RECORD OF THIS NEW UPDATE.

15. Power train, Jul 27, 2015

    WHILE SHIFTING AT LOW SPEEDS THE VEHICLE CONTINUES TO NOT SELECT THE CORRECT GEAR IN THE POWER TRAIN / TRANSMISSION. MORE OFTEN THAN NOT, WHEN SHIFTING FROM REVERSE TO DRIVE IT SELECTS 2ND OR 3RD GEAR AND WHEN IT DOESN'T MOVE FAST ENOUGH IT SLAMS INTO 1ST. WHILE IN DRIVE TAKING OFF FROM STOP LIGHT FOR INSTANCE, THE GEARS OFTEN START WITH 2ND OR 3RD GEAR AGAIN AND WILL NOT TOO OFTEN REVERT TO 1ST GEAR, IT JUST ALLOWS FOR A VERY SLOW START. WHILE VISITING THE DEALERSHIP SEVERAL TIMES FOR THIS ISSUE, THE DEALER / SERVICE PERSON ADVISES ME IT'S A MATTER OF TIME BEFORE THE TRANSMISSION / GEARS EXPLODE FROM THIS VERY ISSUE AND CHRYSLER KNOWS ABOUT THE ISSUES BUT CONTINUE TO SEND OUT RECALL NOTICES FOR FIXES.

16. Other or unspecified, Jul 27, 2015

    I PURCHASED A NEW JEEP CHEROKEE ON SEPTEMBER 1, 2014. APPROXIMATELY SIX MONTHS AFTER PURCHASING MY NEW CHEROKEE I STARTED NOTICING IT WAS ROUGH WHEN SHIFTING GEARS. ALMOST LIKE I WAS DRIVING A STICK SHIFT BUT DIDN'T KNOW HOW. I TOOK MY CAR TO RON LEWIS IN CRANBERRY TOWNSHIP, PA TO GET THE RECALL UPDATES ON THE SOFTWARE AND EVER SINCE I'VE BEEN EXPERIENCING PROBLEMS MORE FREQUENTLY. THE FIRST PROBLEM THAT OCCURS EVERY TIME I DRIVE MY VEHICLE IS WHEN I AM DRIFTING DOWN HILL, NOT ON THE BRAKE OR GAS. MY ENGINE REVS LIKE THE VEHICLE IS IN NEUTRAL AND I'M STEPPING, BUT IT DOES NOT ACCELERATE, AND MY RPM SHOOTS UP BETWEEN 4 AND 5. THIS HAPPENS ALL WHILE GOING AROUND 15-25 MPH. THE ONLY WAY TO GET THIS TO STOP IS TO SLAM ON THE BRAKES, OR SHIFTING INTO NEUTRAL. I AM ALSO EXPERIENCING AN ACCELERATION IN SPEED WHICH HAPPENS WHEN I'M COMING TO A STOP AT A RED LIGHT OR STOP SIGN. I TOOK MY VEHICLE BACK OUT TO RON LEWIS IN CRANBERRY TOWNSHIP ON JULY 24, 2015 WITH APPROXIMATELY 7,700 MILES ON IT AND EXPLAINED THE PROBLEMS CONTINUOUSLY OCCURRING. I DID RESEARCH ONLINE TO SEE IF OTHER PEOPLE WERE HAVING SIMILAR ISSUES WITH THEIR CHEROKEES AND FOUND SEVEN PAGES OF COMPLAINTS FROM 2014 AND 2015 CHEROKEE OWNERS ALL HAVING THE SAME, OR SIMILAR ISSUES. I SHOWED THIS INFORMATION TO A SERVICE ADVISOR SO THEY WERE AWARE I WASN'T THE ONLY OWNER HAVING THESE PROBLEMS. WHEN I FINALLY HEARD BACK FROM THE DEALERSHIP THEY TOLD ME THEY CHECKED FOR ANY SOFTWARE UPDATES AND THAT I HAD ALL THE LATEST UPDATES. THEY THEN INFORMED ME SINCE THERE WERE NO CHECK ENGINE LIGHTS ON THERE WAS NOTHING MORE THEY COULD DO FOR MY VEHICLE. SATURDAY JULY 25TH I TOOK A VIDEO DRIVING DOWN HILL BETWEEN 15-19 MPH, ENGINE REVVING VERY LOUD LIKE THE VEHICLES IN NEUTRAL, AND MY RPM ACCELERATING PASSED 4. I CALLED THE SERVICE ADVISOR LETTING HIM KNOW AND I HAVEN'T HEARD ANYTHING BACK FROM THE DEALERSHIP YET.

17. Power train, Jul 26, 2015

    IMMEDIATELY AFTER PURCHASE, I NOTICED A DEGREE OF SLUGGISHNESS DURING TRANSMISSION SHIFTS AND LACK OF ABILITY TO REACH 9TH GEAR USING THE AUTOMATIC TRANSMISSION IN DRIVE MODE. 9TH GEAR IS UNATTAINABLE. THE DEALER TOLD ME THAT THE TRANSMISSION "LEARNS" TO AN INDIVIDUAL'S DRIVING STYLE; BE PATIENT. AT 3775 MILES 4 AUG. 2014, I RETURNED THE VEHICLE TO THE DEALER, AND THEY DID, AS THEY TERMED IT, A SOFTWARE UPDATE; BUT THE UPDATE DIDN'T REALLY FIX THE PROBLEM. ON 09 APR., 2015 I AGAIN RETURNED THE VEHICLE TO THE DEALER WITH THE SAME COMPLAINT. THEY REPORTED THAT THEY HAD PERFORMED A REPROGRAM OF TRANSMISSION AND POWERTRAIN CONTROL MODULES (R01 18-R0-11-84 0.5 & 18-RO-11-52 0.8). SINCE THEN, MY VEHICLE HAS BEEN PERFORMING EVEN WORSE. APPROACHING AN UPHILL INCLINE, THE TRANSMISSION DOESN'T DOWNSHIFT UNTIL IT NEARLY STOPS; THEN IT SUDDENLY AFTER 3-5 SECONDS, LUNGES FORWARD. ALSO I EXPERIENCED A NEAR 'T' BONE MISS, AS I ATTEMPTED TO ACCELERATE FROM A STOP SIGN BECAUSE. THE VEHICLE SEEMED TO BE STUCK IN A HIGH GEAR AND WOULDN'T RESPOND EXPECT IN A SLUGGISH WAY THAT ONLY GOT ME IN THE WAY OF APPROACHING TRAFFIC. BY AGGRESSIVELY PUSHING ON THE GAS IT EVENTUALLY SHIFTED AND BOLTED OUT OF THE WAY OF ONCOMING TRAFFIC. I CONTACTED THE DEALER ABOUT THIS, AND WAS TOLD THERE IS ANOTHER SOFTWARE UPDATE DUE ABOUT THE END OF JUNE 2015. I CONTACTED THEM AGAIN DURING THE WEEK OF 6 JULY, BUT WAS TOLD THAT THERE IS NO UPDATE. FRANKLY, I'M AFRAID TO DRIVE IT. IT JUST ISN'T SAFE BEHAVING IN THIS UNPREDICTABLE MANNER. I'VE GIVEN IT ENOUGH MILES TO ALLOW THE TRANSMISSION/DRIVETRAIN TO LEARN MY DRIVING HABITS. WHEN I DO DRIVE IT, I'M RELUCTANT TO HAVE ANYONE ELSE IN THE VEHICLE. IS THERE ANYTHING THAT YOUR OFFICE/NHTSA CAN DO TO MOTIVATE CHRYSLER-FIAT TO ELIMINATE THIS CONCERNING ISSUE? THE DEALER IS YORK, 500 PRESCOTT LAKES PARKWAY, PRESCOTT, AZ 86301.

18. Power train, Jul 23, 2015

    VEHICLE OFTEN LUNGES/SHIFTS HARD, BUT, LAST WEEK, I WAS DRIVING AND THE ACCELERATION JUST SEEMED TO STOP. I PUT THE CAR IN NEUTRAL AND BACK INTO DRIVE AND IT RESOLVED THE ISSUE. BUT, I DID CONSIDERED PULLING OFF OF THE ROAD. GOING FOR R05 RECALL SERVICE NEXT WEEK AND WILL GET THIS PROBLEM LOOKED AT - AT THAT TIME.

19. Engine, Jul 23, 2015

    TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT 55 MPH AND TOWING AN RV, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED TO THE HOT LEVEL. THE CONTACT STATED THAT THE TEMPERATURE STARTED TO GO DOWN AFTER REACHING THE PEAK OF THE HILL. THE CONTACT STATED THAT THE FAILURE RECURS EVERY TIME THE VEHICLE WAS DRIVEN UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

20. Power train, Fuel/propulsion system, Jul 21, 2015

    ON APRIL 1, 2015 WHILE ACCELERATING FROM A COMPLETE STOP TO MERGING INTO ON COMING TRAFFIC THE TRANSMISSION DISENGAGED AND THE CAR LOST ALL POWER. WARNING CAME ON THE DASH TELLING ME " TRANSMISSION NEEDS SERVICE. NO POWER. PULL OVER TO SIDE OF ROAD. PUT CAR IN PARK AND SHUT OFF ENGINE." THIS HAPPENED AGAIN ON JULY 17, 2015 WHILE MY WIFE WAS MAKING A LEFT HAND TURN FROM A COMPLETE STOP. THE TRANSMISSION DISENGAGED AGAIN AND SHE LOST ALL POWER. SHE WAS NEARLY REAR ENDED BY A SEMI TRUCK WHO WAS BEHIND HER BUT MADE THE LEFT HAND TURN WITHOUT SLOWING DOWN. SHE HAD OUR 2 GRAND DAUGHTERS IN THE BACK SET AND WAS SCARED AND AFRAID FOR THEIR SAFETY. THIS 2014 JEEP CHEROKEE MODEL HAS HAD CONTINUED ISSUES WITH THE 9 SPEED TRANSMISSION AND ALL JEEP DOES IS ISSUE SOFTWARE UPGRADES TO TRY TO ELIMINATE THE SHIFTING AND POOR ACCELERATION PROBLEMS THIS TRANSMISSION CONTINUES TO HAVE. WITH THE TRANSMISSION DISENGAGING AT LOWER SPEEDS SOMEONE IS GOING TO GET KILLED IF NOT SERIOUSLY HURT. THE NHTSA NEEDS TO ISSUE A RECALL TO JEEP BEFORE SOMEONE IS KILLED BY THIS FAULTY TRANSMISSION THAT WAS BROUGHT TO MARKET BEFORE LONG TERM TEST COULD BE CONDUCTED ON IT TO MAKE SURE IT FUNCTIONS PROPERLY AND SAFELY.

21. Steering, Jul 21, 2015

    I HAVE RECENTLY EXPERIENCED VIOLENT SHAKING OF MY 2014 JEEP CHEROKEE BEING FLAT TOWED BEHIND MY MOTOR HOME. IT HAS HAPPENED TWICE ON THE SAME DAY. VERY SCARY SITUATION. THIS AFTER SEVERAL THOUSAND MILES OF TROUBLE-FREE TOWING. THE FIRST TIME WAS OVER AN UNEVEN PATCH OF REPAIRED ROAD. THE SECOND OCCURRENCE JUST HAPPENED OUT OF THE BLUE. I HAD TO BRING THE RIG TO A COMPLETE STOP TO ELIMINATE THE ROCKING/WOBBLING MOTION OF THE JEEP, WHICH WAS CLEARLY VISIBLE TO ME IN THE REAR VIEW CAMERA. JEEP DEALER WON'T ACKNOWLEDGE THE PROBLEM BECAUSE THEY ARE UNABLE TO DUPLICATE THE ISSUE. MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE FROM DIFFERENT OWNERS SHOULD SUFFICE. THE NEED TO BRING A LARGE RV TO A COMPLETE STOP IN ORDER TO ELIMINATE THE WOBBLING IS A SERIOUS SAFETY PROBLEM, ESPECIALLY WHILE DRIVING ON BUSY HIGHWAYS. THIS DEFICIENCY IN THE JEEP IS SIMPLY A BAD ACCIDENT WAITING TO HAPPEN DEALER SAYS THEY NEED TO BE ABLE TO DUPLICATE THE PROBLEM. ENOUGH OWNERS HAVE HAD THIS PROBLEM AND THEIR SEPARATE COMPLAINTS HAVE DUPLICATED THE PROBLEM MANY TIMES OVER. JEEP NEEDS TO LOOK INTO THIS IMMEDIATELY BEFORE IT CAUSES MULTIPLE SERIOUS ACCIDENTS. UPDATED 9/25/15 *LN ...VIDEO AVAILABLE

22. Engine, Jul 20, 2015

    AFTER RECEIVING A RECALL NOTICE, WE HAD THE TRANSMISSION SERVICED AT NW HILLS JEEP IN TORRINGTON, CT. ON MAY 11. 2015. FRIDAY, JULY 17 I WAS DRIVING AT ABOUT 25 MILES AN HOUR. WITH NO NOTICE, THE CAR STOPPED DEAD IN THE ROAD AND PUT ITSELF INTO PARK. I COULD NOT START OR MOVE THE CAR IN ANY WAY, THE MECHANIC WHO TOWED IT HAD TO GO UNDER THE GEAR LEVER AND OVER RIDE THE PARK BUTTON. I WAS ON A QUIET COUNTRY ROAD. IF I HAD BEEN MERGING ONTO A HIGHWAY, IT COULD HAVE RESULTED IN A FATAL ACCIDENT. AT 25 MPH, I HAD ABSOLUTELY NO CONTROL OVER THE VEHICLE.

23. Power train, Air bags, Other or unspecified, Jul 17, 2015

    BACKED OUT OF DRIVEWAY THEN WARNING LIGHT/SYMBOL AND TONE CAME ON THAT THE 4 WHEEL DRIVE SYSTEM WAS UNAVAILABLE AND SERVICE REQUIRED, SERVICE AIRBAG WARNING CAME ON AS WELL AS SERVICE PARKING BRAKE, LIMPED BACK INTO DRIVEWAY BARELY. TURNED VEHICLE OFF RESTARTED STILL GETTING WARNINGS AND TRIED TO MOVE VEHICLE MOTOR REVVED BUT VEHICLE DIDN'T MOVE FORWARD OR REVERSE. GOT ANOTHER WARNING TO PUT VEHICLE INTO PARK THEN SELECT GEAR. CURRENTLY WAITING FOR TOW TRUCK. JEEP WON'T MOVE IN DRIVE OR REVERSE NOW. SUSPECT TRANSMISSION ISSUE.

24. Steering, Jul 14, 2015

    WHEN TOWING THE 2014 JEEP CHEROKEE BEHIND MY RV AND DRIVING OVER ROUGH ROAD SURFACES, RUTTED ROAD SURFACES OR UNEVEN RAILROAD CROSSINGS, THE STEERING AXLE STARTS TO OSCILLATE AND SHAKES THE RV AND JEEP VIOLENTLY. THE ONLY WAY TO STOP THE OSCILLATION IS TO COME TO A COMPLETE STOP. THIS IS VERY UNSAFE WHEN OPERATING ON FREEWAYS OR STATE HIGHWAYS. I HAVE (1) HAD THE RV INSPECTED AND (2) PURCHASED A NEW TOW BAR WITH AN IMMOBILIZER KIT (FACTORY INSTALLED) AND HAD THE JEEP CHEROKEE (3) ALIGNED (COMPUTERIZED). I BELIEVE THAT THE PROBLEM IS CENTERED AROUND THE 2014 REDESIGNED MODEL IN WHICH JEEP UTILIZES A RACK AND PINION STEERING SYSTEM THAT PERMITS THE STEERING AXLE TO OSCILLATE WHILE BEING TOWED IN ALL WHEEL NEUTRAL. THE 2014 JEEP CHEROKEE IS THE 3RD JEEP THAT I HAVE TOWED BEHIND A RV. THE PRIOR JEEPS WERE BOTH JEEP GRAND CHEROKEES (2007 AND 2012) AND I NEVER EXPERIENCED THIS PROBLEM WITH EITHER ONE. THE OSCILLATING PROBLEM BEGAN WITH THE REDESIGNED 2014 MODEL. I HAVE HAD THE JEEP INSPECTED AT SEVERAL JEEP DEALERSHIPS AND HAVE BEEN TOLD THAT THEY CAN NOT DUPLICATE THE CONCERN AND COULD NOT FIND A CAUSE OF THE CONCERN BY ROAD TESTING THE JEEP. THE ROAD TEST ULTILIZED CONSISTED OF TEST DRIVING THE JEEP. THE OSCILLATING ISSUE IS NOT WHILE "DRIVING" THE JEEP - IT IS WHILE "TOWING" THE JEEP IN ALL WHEEL NEUTRAL.

25. Power train, Jul 14, 2015

    WHILE DRIVING ON THE FREEWAY THE VEHICLE DISENGAGED THE TRANSMISSION LEAVING THE CAR TO COAST WITH NO POWER. ENGINE STILL RAN BUT WHEN YOU TRIED TO HIT THE GAS THE VEHICLE JUST COASTED ENDANGERING THE OCCUPANTS. THIS IS THE 3RD TIME THIS HAS HAPPENED. THE FIRST TWO TIMES MY TEENAGE SON WAS DRIVING ON A NARROW WINDING ROAD. WE HAVE BROUGHT THE VEHICLE INTO JEEP AND EACH TIME THEY SAY IT IS A SOFTWARE ISSUE AND THEY UPDATED THE SOFTWARE AND SAID EVERYTHING IS FINE. THE THIRD TIME HAPPENED WHILE I WAS DRIVING DOWN THE FREEWAY DISABLING THE VEHICLE. WHEN YOU TURN THE VEHICLE OFF AND THEN ON AGAIN THE TRANSMISSION BEGINS TO WORK BUT GIVES YOU A SERVICE TRANSMISSION ERROR