2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: engine
371 reports, newest first. Show all
Steering, Wheels, Engine, Mar 21, 2017
TAKATA RECALL - BAD WHEEL BEARING , LOSS OF POWER, ENGINE LIGHT. IN MOTION!!!
Engine, Feb 28, 2017
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE USED UP A QUART OF OIL EVERY THREE THOUSAND MILES WITHOUT WARNING. THE DEALER DIAGNOSED AND PERFORMED AN OIL CHANGE. THE TECHNICIAN NOTED ON THE INVOICE THAT THE OIL FILTER WAS LOOSE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,633.
Electronic stability control (ESC), Engine, Fuel/propulsion system, Feb 23, 2017
WHILE DRIVING AT FULL SPEED ON I-10 WEST, MY JEEP CHEROKEE CAME TO A FULL STOP FORCING DRIVERS TO STEER AROUND ME SO AS NOT TO REAR END ME. IT'S DONE THIS 5 TIMES SINCE SUATURDAY THE 18TH OF FEBRUARY. IT SAYS THE VEHICLE MUST BE IN PARK BEFORE RELEASING THE BRAKE.
Engine, Feb 19, 2017, fire
MY 2015 JEEP CHEROKEE BURST INTO FLAMES A WEEK AGO. I HAVE NO IDEA WHAT THE CAUSE WAS AS CHRYSLER WILL NOT INVESTIGATE IT. THE CAR WAS A TOTAL LOSS. AS I WAS DRIVING, THE PASSENGER IN MY CAR SMELLED SMOKE. WE QUICKLY GOT OUT OF THE CAR AS WE THEN SAW SMOKE POURING OUT OF THE HOOD AND WITHIN SECONDS IT WAS IT FLAMES. ...UPDATED 02/23/17 *BF.. UPDATED 03/01/17 *BF *CN
Engine, Feb 15, 2017, fire
MY 2015 JEEP CHEROKEE SPONTANEOUSLY CAUGHT FIRE WITH ABSOLUTELY NO WARNING. I WAS DRIVING WHEN I SMELLED SMOKE AND WITHIN 10 SECONDS, THE ENGINE BURST INTO FLAMES. I HAVE ONLY HAD THIS VEHICLE SERVICED AT THE DEALERSHIP AND I HAVE HAD ALL THE RECALLS ADDRESSED. THE CAR IS A TOTAL LOSS AND NEITHER THE DEALER NOR CHRYSLER WILL ANYTHING BUT SAY THEY ARE SORRY...UPDATED 02/23/17 *BF UPDATED 03/01/17 *BF *CN
Engine, Feb 7, 2017
I HAVE A 2015 JEEP CHEROKEE SPORT 2.4L 4CYL. I BOUGHT IT NEW IN SEPTEMBER OF 2015. THE ORIGINAL WARRANTY IS FOR 36,000 MILES AND AT 41,000 MILES, MY CHECK ENGINE LIGHT CAME ON. THE JEEP WOULD NOT WARM UP AND BLEW LUKE WARM AIR ON THE HOTTEST SETTING. THERE WAS ALSO A DRIPPING SOUND HEARD FROM BEHIND THE FRONT DASHBOARD. BEFORE I HAD THE OPPORTUNITY TO TAKE IT IN TO THE DEALERSHIP FOR DIAGNOSIS, THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT CAME ON. DRIVING YOUR JEEP WITH THE ETC LIGHT ON COULD LEAD TO THE COMPLETE ENGINE FAILURE. I TOOK MY JEEP IN ON SATURDAY TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY WERE UNABLE TO CONDUCT A DIAGNOSIS BECAUSE THEY ONLY HAD LIMITED STAFF THERE FOR THE WEEKEND. THEREFOR I HAD TO CONTINUE TO DRIVE MY JEEP FOR MULTIPLE DAYS. I RETURNED ON MONDAY AND THEY CHARGED ME $80 TO RUN A DIAGNOSIS. THE RESULT WAS A FAULTY THERMOSTAT. THEY INFORMED ME THEY COULD FIX IT FOR $550-$600 DOLLARS. THEY ALSO INFORMED ME THAT THE PART WAS ON BACKORDER OF MORE THAN 50,000 PARTS ACROSS THE NATION AND IT WOULD TAKE A COUPLE WEEKS TO HAVE THE PART DELIVERED. I ORDERED THE THERMOSTAT HOUSING PART AT A COST OF MORE THAN $60. THE PART IS ONLY $20 ON-LINE FROM THEIR PART DISTRIBUTOR, BUT THEY MARKED IT UP ANOTHER $20 AND CHARGED ANOTHER $20 FOR SHIPPING. I WAS INFORMED IT WOULD TAKE 4 HOURS TO REPLACE DUE TO ITS LOCATION AT $118 AN HOUR, PLUS THE COST OF COOLANT. SINCE I HAVE BEEN WAITING FOR MY PART, THEY WOULD NOT PROVIDE ME A VEHICLE AND THEREFOR MY JEEP HAS OVERHEATED MULTIPLE TIMES. WITH OVER 50,000 PARTS ON BACK ORDER AND THIS BEING A JEEP MANUFACTURER'S DEFECT, THERE SHOULD BE A RECALL AT NO COST TO THE CONSUMER.
Engine, Jan 19, 2017
PURCHASED BRAND NEW- AT 20K MILES HAD TO HAVE THE GEAR SHIFT MOTHERBOARD REPLACED AFTER THE VEHICLE BEGAN TO JOLT WHEN DRIVING ALMOST CAUSING A WRECK. IT WOULD JOLT WHEN COMING TO A STOP OR TAKING OFF. I WAS TOLD IT WAS THE ELECTRICAL COMPONENT NOT RELAYING PROPERLY TO TELL THE CAR TO SHIFT GEARS AND WHAT GEAR TO SHIFT TO. I READ SEVERAL ONLINE FORUMS WHERE HUNDREDS OF PEOPLE WERE HAVING THE SAME ISSUE. THAT WAS IN AUG OF 2016. NOW IM HAVING TO TAKE IT IN AGAIN BECAUSE THE CHECK ENGINE LIGHT IS ON. I DO ALL MAINTENANCE SERVICE ON TIME SO NOT SURE WHAT THE ISSUE IS THIS TIME BUT VERY UPSET THAT MY 1ST BRAND NEW CAR AND I AM EXPERIENCING ISSUES SO EARLY ON. ONCE I TAKE IT IN FOR THE CHECK ENGINE LIGHT I WILL UPDATE THIS TO REFLECT WHAT I AM TOLD IS THE PROBLEM. *TR
Steering, Power train, Engine, Jan 16, 2017
THE VEHICLE SHUT OFF WHEN DRIVING. AFTER CALLING A JEEP DEALER AND ASKING IF THEY WHERE HAVING ANY TROUBLE LIKE THIS. I ALSO INFORMED THE DEALER THAT THE CHEROKEE HAD 36500 MILES 500 OVER COVERED WARRANTY. I WAS INFORMED THE WORK WOULD NOT BE COVERED SO I TOOK IT TO A LOCAL GARAGE. WAS TOLD IT NEEDS A THERMOSTAT. HAD TO CALL A DEALER AFTER SEVERAL ATTEMPTS TO LOCATE THE PART. ALL THE DEALER SAID THE PART IS ON NATIONAL BACK ORDER. IF THE PART IS THAT POPULAR TO REPLACE THAT YOU CANT KEEP IT IN STOCK THAN THERE MOST BE AN ISSUE. THIS VEHICLE IS NOT SAFE IF THIS PART IS CAUSING THE MOTOR TO SHUT OFF WHEN DRIVING DOWN THE ROAD AT HIGHWAY SPEED. THEIR SEEMS TO BE A LOT OF TROUBLE WITH THIS VEHICLE. I HOPE CHRYSLER WILL NOT JUST LET THE ISSUE GO HOPING THAT PEOPLE JUST DEAL WITH IT THERE SELF. BEEN TO THE GARAGE 3 TIMES AND STILL HAVE 5 YEARS TO PAY FOR IT. IT IS ENOUGH OF A PROBLEM THAT I THOUGHT I WOULD TAKE THIS STEP.CALLED CHRYSLER CUSTOMER SERVICE FIRST TIME WAS DISCONNECTED BEFORE I COULD TYPE MY MASSAGE. SECOND TIME WAS TOLD THEY COULD PUT A RUSH ON MY PART GEE THANKS.HOW ABOUT JUST MAKE A VEHICLE THAT WILL NOT GET SOMEONE KILLED BY SHUTTING OF ON THE HIGHWAY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 5, 2017
CAR JUST RANDOMLY SHUT OFF IN MIDDLE OF A 50 MPH HIGHWAY, ALMOST CAUSED ACCIDENT. IT DID IT A COUPLE MORE TIMES BEFORE I GOT IT LOOKED AT. DEALER SAID IT WAS SO LOW ON OIL IT SHUT OFF. BUT DEALER ALSO CONFIRMED OIL WAS NOT LOW ENOUGH TO TRIGGER THE WARNING LIGHT AND ALSO EXPLAINED IT HAS BEEN HAPPENING FREQUENTLY WITH MY MODEL.
Engine, Dec 22, 2016
WE BOUGHT OUR 2015 JEEP CHEROKEE NEW. AFTER ABOUT 6 MONTHS WE HAD OUR FIRST EXPERIENCE WITH THE VEHICLES FAILURE TO SHIFT TO THE NECESSARY GEAR TO CONTINUE TO MOVE. WE HAVE TAKEN IT BACK TO THE DEALERSHIP TO BE FIXED MULTIPLE TIMES. WE ARE OFTEN GIVEN MULTIPLE STORIES OF WHAT THE PROBLEM IS FROM THE AC BEING ON TO NEEDING A SOFTWARE UPDATE AND BEING LOW ON FUEL! THE "STICKING TRANSMISSION" CREATED A VERY SCARY SITUATION WHEN YOU ARE TRYING TO GET THE CAR TO GO IN THE MIDDLE OF THE INTERSECTION AND IT WON'T GO! THE VEHICLE DOESN'T APPEAR TO DOWNSHIFT AS I SLOW DOWN AND WHEN YOU GO TO ACCELERATE, IT'S ALMOST AS IF THE CAR GETS STUCK BETWEEN GEARS AND THEN JERKS REALLY HARD WHEN IT UNEXPECTEDLY GOES INTO GEAR. I AM VERY WORRIED I AM GOING TO NEED TO MOVE QUICKLY AND THE CAR ISN'T GOING TO GO, RESULTING IN A BAD ACCIDENT.
Power train, Engine, Dec 20, 2016
I HAVE HAD THE ENGINE LIGHT COME ON SEVERAL TIMES AND THE DEALER HAD MY CAR FOR 8 HOURS AND SAID IT WAS REPAIRED AND I DROVE IT 2 MILES DOWN THE ROAD FROM THE SHOP AND THE ENGINE LIGHT CAME BACK ON SO AFTER 2 WEEKS WAIT IT WENT BACK IN AND NOE THE DEALER IS SAYING I NEED A NEW TRANSMISSION AND CHRYSLER IS ONLY WILLING TO REPLACE MY TRANSMISSION WITH 7500 MILE ON IT WITH A REMANIFACTURED TRANSMISSION WHICH IS BS.
Electrical system, Engine, Dec 2, 2016
THIS PROBLEM HAS HAPPENED 5 TIMES LAST TIME THE CAR SHUT DOWN WAS ON THE HIGHWAY WITH MY GRANSON IN CAR I WAS TERIFFIED
Power train, Engine, Dec 1, 2016
THE TRANSMISSION SLIPS, STALLS, HESITATES AT ACCELERATION AT ANY SPEED. PARTICULARLY WORRISOME WHEN TRAVELING ON HIGHWAYS WHEN IT JEOPARDIZES OUR SAFETY! HAPPENS CONTINUALLY DESPITE THE JEEP DEALERSHIPS ATTEMPTS TO REPAIR. STILL TELLING US IT IS A SOFTWARE ISSUE AND A DAY AFTER SERVICE PROBLEM CONTINUES. NO FIX.
Air bags, Engine, Nov 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) AND 15V676000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED SEVERAL TIMES FOR MONTHS, BUT WOULD NOT RETURN THE CALLS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Engine, Nov 17, 2016
TAKATA RECALL THE VEHICLE IS EXPERIENCING ISSUES WHILE SHIFTING IN LOWER GEARS 1-3. THE CAR WILL REV HIGH AND GIVE A JERK BEFORE SHIFTING. THIS HAPPENS WHEN AT A STOP AND YOU BEGIN TO ACCELERATE. THIS ALSO OCCURS IN SLOW MOVING TRAFFIC. ALSO, IT EXPERIENCES ISSUES WHEN MERGING INTO A HIGHWAY OR LANE TRAVELING AT SPEEDS OF 35ISH. WHEN MAKING A TURN AT A STOP SIGN THE CAR WILL ALSO HESITATE AND GIVE A LITTLE JERK. I HAVE ALSO NOTICED THAT WHEN TRAVELING AT 30-35 THE CAR IS IN 5TH GEAR WHICH IN RETURN WHEN YOU NEED TO ACCELERATE IT HAS TO DOWN SHIFT TO TAKE OFF WHICH THERE IS A DELAY BEFORE ACCELERATION OCCURS. THIS HAS BEEN ON GOING FOR ABOUT 2 MONTHS.
Power train, Service brakes, Engine, Oct 27, 2016
LOST OF POWER WE HAVE BEEN LUCKY WE WHERE NOT ON A MAJOR HYWAY WHEN THIS HAPPENS WANT TO KNOW IF THIS VEHICLE CAN OR BEEN HACKED. THERE ARE A LOT OF JEEP CHEROKEES ON THE ROAD A LOT OF OWNERS ARE COMPLAINING ABOUT THIS PROBLEM THIS IS A VERY SERIOUS PROBLEM SEEMS LIKE NOTHING BEING DONE ABOUT THIS
Suspension, Power train, Electronic stability control (ESC), Engine, Oct 17, 2016
TRANSMISSION PROBLEMS AND ELECTRICAL PROBLEMS HAD THE CAR AT DEALERSHIP AT LEAST 3 TO 4 TIME FOR OVER A WEEK AT THE TIME CALLED JEEP HEADQUARTERS AT LEAST 20 TIMES AND THEY ARE VERY BAD WITH COSTUMER SERVICE. I AM WORRIED ABOUT THE SAFETY FOR MY FAMILY DRIVING THE CAR, SINCE TRANSMISSION ISSUES SHOULD NOT BE HANDLED LIKE THAT. NO SUPPORT FROM JEEP CAPITAL. *TR
Engine, Oct 14, 2016
ENGINE SERVICE LIGHT CAME ON. WHILE DRIVING ON THE HIGHWAY TO OUR HOME. TOOK THE VEHICLE TO THE SELLER FOR A DIAGNOSIS. WAS TOLD I NEED OIL PRESSURE SWITCH REPLACED FOR $215.00. THIS IS ON A CAR THAT WE HAVE ONLY OWNED FOR 5 MONTHS & WITH 39,000 MILES. SO WE ARE OUT OF WARRANTY & ACCORDING TO THE DEALER THIS IS A KNOWN PROBLEM BUT IS NOT COVERED BY ANY EXTENDED WARRANTY. SINCE THIS IS KNOWN BY CRYSLER & AN ONGOING PROBLEM. WHY IS THERE NO PERMANENT FIX?
Engine, Oct 14, 2016
DEALER DIAGNOSED AN OIL LEAK FROM THE VEHICLE OIL FILTER HOUSING, WHICH IS LOCATED ON TOP OF THE ENGINE, DURING A ROUTINE OIL CHANGE. THE OIL APPEARS TO BE LEAKING FROM A GASKET AT THE BASE OF THE HOUSING OR THE HOUSING IS CRACKED. OIL POOLS IN A VALLEY, ON TOP OF THE HOT ENGINE, WHILE RUNNING, PRESENTING A FIRE HAZARD. DEALER WAS UNABLE TO REPAIR FOR A WEEK. AWAITING REPAIR UNDER WARRANTY.
Engine, Oct 13, 2016
VEHICLE HAS HAD ONGOING ISSUES WITH ENGINE STOP START SYSTEM. WHEN LIFTING FOOT OFF OF BRAKE PEDAL FROM A STOP, VEHICLE SOMETIMES STALLS AND DISPLAYS A "SERVICE ENGINE STOP START SYSTEM" MESSAGE AND MALFUNCTION INDICATOR. PROBLEM IS ONGOING EVEN AFTER MULTIPLE REPAIR ATTEMPTS.
Engine, Oct 12, 2016
DELAYED SHIFTING DURING ACCELERATION IT HAS SHIFTED ROUGHLY. WHEN ACCELERATING THE CAR FEELS LIKE IT GOES INTO NEUTRAL AND THEN QUICKLY CHANGES INTO 2ND GEAR, CAUSING AN AGGRESSIVE JERKING THAT FEELS LIKE YOU ARE GETTING REAR ENDED.
Engine, Oct 12, 2016
TRANSMISSION WAS JERKING AND LOCKED UP WHEN I GOT IN MY CAR IN THE MORNING THE VEHICLE WOULD NOT GET OUT OF THE PARKING BREAK. I WOULD GET TONS OF ERROR MESSAGES IN MY INSTRUMENT CLUSTER..."SERVICE PARK BREAK" "4X4 UNAVAILABLE" "TRANSMISSION LIGHT ON". I CALLED ROADSIDE ASSISTANCE TO TOW MY CAR AND THE TOW TRUCK DRIVER WHEN HE TURNED OFF AND ON THE VEHICLE, IT WAS OK TO DRIVE. I DROVE TO THE DEALERSHIP THAT DAY AND THEY PERFORMED TONS OF SOFTWARE UPDATES. MY JEEP WAS RETURNED BACK TO ME THE SAME DAY. 6 DAYS LATER, IT HAPPENED AGAIN. I REMEMBERED RESTARTING THE CAR HELPED, WHICH IT DID, SO I STARTED DRIVING IT BACK TO THE DEALERSHIP. I GOT ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING WHEEL LOCKED UP AND STARTED TO SHUT DOWN, WHILE I WAS DRIVING! I PULLED OVER, RESTARTED THE CAR AND CONTINUED TO DRIVE. THIS TIME I WAS IN THE MIDDLE OF AN INTERSECTION MAKING A LEFT TURN WHEN IT HAPPENED AGAIN, AND ALMOST GOT REAR ENDED BY A SCHOOL BUS!! THIS WAS A VERY SCARY MOMENT AND DECIDED I WAS NO LONGER GOING TO DRIVE THIS CAR. I PULLED INTO A PARKING LOT AND CALLED ROADSIDE ASSISTANCE. THE DEALERSHIP HAD THE VEHICLE FOR A WEEK AND TOLD ME IT WAS FIXED. I RECEIVED A RECALL IN THE MAIL, "S55 - TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL". I CALLED CHRYSLER AND TOLD THEM I REFUSE TO DRIVE MY CALL UNTIL THIS RECALL IS FIXED. THE PART IS NOT AVAILABLE SO I'VE BEEN DRIVING A RENTAL FOR THE PAST 3 WEEKS. I'M TERRIFIED TO DRIVE THIS CAR AGAIN. I DRIVE ON THE EXPRESSWAY EVERYDAY FOR WORK AND CAN NOT IMAGINE WHAT WOULD HAPPEN TO ME IF THE CAR SHUTS DOWN AGAIN UNEXPECTEDLY
Power train, Engine, Oct 10, 2016
WHILE DRIVING, ENGINE STOPS, LOST POWER ALL POWER. DRIVING ON ROAD IN TRAFFIC. THIS OCCURED 3 DIFFERENT TIMES.
Power train, Engine, Sep 29, 2016
TRANSMISSION PROBLEMS FOR ALMOST A YEAR NOW, TRUCK VIOLENTLY JERKS FORWARD ON ACCELERATION MOSTLY FROM A DEAD STOP BUT SOMETIMES IN MOTION AND ON DECELERATION HAS ALMOST CAUSED MANY FRONT AND REAR ACCIDENTS. RECENTLY ON MY WAY HOME FROM NEW JERSEY THE CHECK ENGINE LIGHT CAME ON INDICATING SERVICE TRANSMISSION THE VEHICLE LOST POWER WHILE I WAS ON THE PARKWAY ALMOST CAUSED AN ACCIDENT. I PULLED OVER AND TURNED OFF THE VEHICLE THEN RESTARTED THE CHECK ENGINE LIGHT WAS STILL ON, BUT I REGAINED POWER TO DRIVE. THAT LASTED A MINUTE OR TWO THEN THE SAME THING HAPPENED. TRUCK LOST POWER WAS IN A FAIL SAFE MODE BARELY DROVE ABOVE 30 OR 40MPH. WHAT A LONG, UNSAFE TRIP HOME TO SAY THE LEAST. I'VE HAD NOTHING BUT PROBLEMS WITH THIS TRUCK AND HAVE NUMEROUS COMPLAINTS AND REPAIRS AT THE DEALERSHIP. NOW IT'S APART OF THIS RECALL AND NO PARTS ARE AVAILABLE. THE DEALERSHIP SAYS THIS PROBLEM IS THE RECALL, BUT THEY CAN'T FIX IT YET. I'VE BEEN WITHOUT MY TRUCK FOR ALMOST 2 WEEKS THIS IS AWFUL AND I'M FRUSTRATED AND FED-UP WITH THIS VEHICLE. I WANT OUT OF THIS LEASE ASAP. AND PS THEY PUT ME IN A DODGE DART LOANER CARE ARE YOU KIDDING ME I DRIVE A TRUCK FOR A REASON!
Power train, Vehicle speed control, Engine, Sep 15, 2016
MY JEEP CHEROKEE LATITUDE 2015 ACCELERATE IT SELF . IT'S UNDER WARRANTY AND THE DEALER CAN'T SOLVE THE PROBLEM. WHEN THE RPM COME BACK TO 1000 YOU CAN FEEL HOW THE TRANS JUMP AND THE CAR ACCELERATE IT SELF.