2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: engine
371 reports, newest first. Show all
Engine, Jan 8, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Engine, Visibility/wiper, Dec 4, 2015, crash
HAD THREE MONTHS WITH MY CAR, STARTED SHOWING THE CHECK ENGINE LIGHT PERIODICALLY, I DIDN'T TAKE MUCH IMPORTANCE, THEN I RECEIVE A RECALL FROM THE DEALER, THEY FIX THE UNKNOWN PROBLEM, THEN FIVE MONTHS LATER I PARK ON THE PENDING STREET AND TRYING TO DRIVE BACK, THE SHIFTER WASN'T MOVING AT ALL, AFTER A FEW MINUTES STRANGLING WITH THE SHIFTER THE CAR FINALLY WORK, AFTER THAT THE CHECK ENGINE LIGHT WAS ON FOR A DAY, THIS HAPPENED AGAIN CONTINUOUSLY. THIS CHECK ENGINE LIGHT ON, HAPPENS A LOT. TODAY 12-04-2015, A TRAGEDY HAPPENED TO ME , WHEN I PARK MY CAR ON A CLIMB STREET, I PUT THE SHIFTER ON PARK, TURN OFF THE CAR, TOOK MY KEY, I GET OUT OF THE CAR, CLOSE THE DOOR, WHEN I WAS ABOUT TO SET UP THE ALARM I NOTICE BY REFLECTION THAT SOMETHING WAS MOVING, AND THAT WAS MY CAR, PASSING BY NEXT TO ME AND CRASHING INTO A CONCRETE WALL, ALMOST RUN ME DOWN, 'AGAIN THE CAR WAS OFF AND I HAD THE KEY IN MY HAND'. HOW IS THIS POSSIBLE??? IF MY CAR HAS AN AUTOMATIC TRANSMISSION. I DON'T FEEL SAFE ANYMORE, OWING THIS CAR, PUTTING MY LIFE AND OTHERS IN RISK, I DON'T THIS IS FAIR, WHEN YOURE INVESTING YOUR MONEY FOR SECURITY, I NEED A RESPONSE OR SOLUTION FOR THIS PROBLEM A.S.A.P. THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Electrical system, Engine, Dec 4, 2015
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR AND THE START STOP WARNING INDICATOR ILLUMINATED. IN ADDITION, THE ENGINE MISFIRED AND THE VEHICLE VIOLENTLY SHOOK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A FAULTY SPOOL VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Power train, Engine, Nov 7, 2015
I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.
Power train, Engine, Nov 7, 2015
I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.
Engine, Nov 6, 2015
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE NEXT DAY WHILE DRIVING AT 15 MPH, THE TRANSMISSION FAILED,. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 10,946. UPDATED 1/20/16 LN *TR
Electrical system, Engine, Oct 27, 2015, fire
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN MOTION, SMOKE APPEARED INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND LARGE FLAMES APPEARED UNDER THE HOOD. A FIRE TECHNICIAN EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Power train, Engine, Oct 26, 2015
JEEP 2015 CHEROKEE STALLED WHILE IN MOTION IN HIGH SPEED LANE OF HIGHWAYIN HEAVY TRAFFIC. UPON RESTARTING, CAR WAS STUCK SOMEWHERE AROUND 3RD OR 4TH GEAR. ENGINE WAS SKIPPING.
Engine, Oct 24, 2015
OUR CHEROKEE LATITUDE WAS AT 4,800 MILES WHEN IT SUDDENLY FLASHED SERVICE TRANSMISSION AND SERVICE ENGINE. WE WERE STUCK IN A HIGH GEAR ON THE INTERSTATE WHICH ALLOWED US OFF OF THE INTERSTATE TO SAFETY BUT WE WERE NEARLY HIT TRYING TO GET TO A PULL OFF AREA AS IT WOULDN'T PICK UP SPEED ONCE IT SLOWED DOWN. THEN IT JUMPED AND BANGED TO SHIFT OFF DUE TO THE START\STOP WHICH WE QUICKLY TURNED OFF AND WERE GLAD WE DIDN'T RAM ANYONE. ONCE THE CAR WAS OFF FOR AWHILE IT RESET ITSELF AND WE TRIED GETTING TO THE NEXT TOWN SINCE WE WERE IN A TRIP. IT DID IT AGAIN, SO WE CALLED THE NEAREST DEALER. THEY SAID THEY WERE AWARE OF A RECALL AND WOULD CALL US BACK TO HELP BUT NEVER DID. WE MANAGED TO GET IT BACK HOME AFTER IT SAT OFF FOR AWHILE HAVE BEEN GIVEN A LOANER FROM OUR DEALERSHIP. IT SEEMS LIKE MORE NEEDS TO BE DONE TO FIX THIS ISSUE AS THERE ARE LOTS OF TRANSMISSION COMPLAINTS!
Power train, Engine, Oct 22, 2015, crash
I WAS TRYING TO CONTINUE THROUGH A BUSY INTERSECTION, I PRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN NEUTRAL. IT REVVED UP, BUT DID NOT ACCELERATE. I LOOKED DOWN AT MY GEAR SHIFT AND IT WAS STILL IN DRIVE, HOWEVER MY DASHBOARD SAID THAT THE JEEP WAS IN NEUTRAL. BECAUSE I COULD NOT CONTINUE THROUGH THE INTERSECTION, I WAS REAR ENDED BY THE PERSON BEHIND ME.
Engine, Oct 21, 2015
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. WHILE ATTEMPTING TO STOP THE VEHICLE, IT EXPERIENCED A SLIGHT LOSS OF POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Electrical system, Engine, Oct 21, 2015
I BOUGHT A 2015 JEEP CHEROKEE TRAILHAWK V6 ON 10/14/15. ON 10/16/15 WHILE DRIVING DOWN A STREET AT 45MPH, THE VEHICLE DIED. I MANAGED TO GET OFF TO THE SIDE OF THE ROAD AND AFTER A COUPLE OF ATTEMPTS IT STARTED AGAIN. THE CHECK ENGINE LIGHT WAS NOW ON AND I HAD NO ACCELERATION. I MANAGED TO DRIVE 5 MILES TO THE DEALERSHIP IN "LIMP MODE" AND DROP IT OFF FOR REPAIRS. THE LAST I HEARD ON 10/17/15 WAS THAT THEY WERE GOING TO REPLACE THE TCM AND PCM AND SEE IF THAT HELPS, IT IS NOW 10/21/15 AND I DO NOT HAVE AN UPDATE.
Engine, Oct 19, 2015
WATER OR FLUID LEAKING FROM EXHAUST SYSTEM. AT START UP AND SHUT DOWN REAR EXHAUST.
Engine, Oct 16, 2015
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Oct 16, 2015
WHILE APPLYING THE BRAKES IN AN ATTEMPT TO STOP THE VEHICLE, THE VEHICLE SLOWS DOWN TO APPROX. 20MPH AND THEN ACCELERATES ON ITS OWN.
Power train, Engine, Oct 15, 2015
I BOUGHT MY CAR 3/29/2015. MY CAR HAS BEEN IN THE SHOP 4 TIMES IN THE 6 MONTHS SINCE I HAVE BOUT IT. IT HAD THE TRANSMISSION VALVE REPLACED, THE HARNESS REPLACES, AND AFTER ALL OF THAT STILL DID NOT FIX ANYTHING. MY CAR IS CURRENTLY HAVING A NEW TRANSMISSION PUT IN ( ONLY HAS 5,000) MILES ON IT! SO MANY COSTUMERS ARE HAVING THE SAME ISSUES WITH THEIR 2015 CHEROKEES, THEY ARE UNSAFE AND HAVE CAUSED MANY ACCIDENTS FROM TRANSMISSION FAILURES. THEY NEED TO BE RECALLED!!!
Power train, Service brakes, Engine, Oct 7, 2015, crash
PURCHASED THE 2015 JEEP CHEROKEE IN MARCH. HAVE HAD ISSUES WITH THE TRANSMISSION DUE TO THE RECALLS. THE VEHICLE WOULD SLOW AND NOT SHIFT PROPERLY, IT WOULD ALSO LURCH AND STALL AND SHIFT VERY CLUNKY. 9/21 - HAD THE RECALLS TAKEN CARE OF AND WAS TOLD IT WOULD SOLVE THE ISSUES. 9/22 - DRIVING ON THE FREEWAY IN STOP AND GO TRAFFIC AND THE CAR SUDDENLY LURCHES AND THEN STOPS. THE SERVICE TRANSMISSION, CHECK ENGINE AND EMERGENCY BRAKE WERE ALL FLASHING. I ALMOST GOT REAR-ENDED AND WAS IN A SERIOUS ACCIDENT. I HAD TO TURN THE CAR OFF ON THE FREEWAY TO "REBOOT" IT AS IT WAS STUCK IN A PARKED POSITION BUT NOT POWERED OFF. 9/24 - EN ROUTE TO GET THE CAR SERVICED, I WAS ON THE FREEWAY IN TRAFFIC, IT LURCHES AND STOPPED AGAIN, THIS TIME CAUSING ME TO REAR-END THE VEHICLE IN FRONT OF ME.
Service brakes, Engine, Oct 2, 2015
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND THE BRAKES FAILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,800.
Power train, Engine, Sep 11, 2015
THE NINE SPEED TRANSMISSION IS HORRIBLE AT LOWER GEARS. THE ACCELERATED TRANSITION BETWEEN SECOND AND THIRD GEAR CAUSE THE TRANSMISSION TO SLIP AND LUNGE THE CAR FORWARD. ANOTHER ISSUE IS DURING A YIELD INTERSECTION THE TRANSMISSION EITHER DOESN'T ENGAGE, STAYS AT THE LOWER GEAR OR SLIPS FOLLOW BY A LUNGE. MY FATHER PURCHASED A CHRYSLER SOME 30 YEARS AGO AND VOWED HE WOULD NEVER REPEAT THAT MISTAKE - THE CAR WON'T RUN IN THE RAIN AND TRANSMISSION DROPPED. HE LAUGH WHEN I PURCHASE THE JEEP SHOULD HAVE LISTEN TO HIM. I TOO VOW NEVER TO PURCHASE ANOTHER CHRYSLER PRODUCT.
Power train, Electrical system, Engine, Sep 8, 2015
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS RESTARTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON FOUR OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN A MOST RECENT OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MODULE AND THE WIRING HARNESS WERE REPLACED AND REPROGRAMMED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 4,500.
Power train, Service brakes, Engine, Sep 5, 2015
TRANSMISSION STALLS ALOT AND IS VERY SLUGGISH , REALLY AFRAID TO LET MY SON RIDE IN THE JEEP BECAUSE IM SCARED WE WILL GET HIT BECAUSE YOU HAVE NO POWER TO GET OUT OF THE WAY. MY JEEP ALWAYS WOULD NOT START TODAY AND WHEN I TRIED CRANKING IT THE BRAKES FELT LIKE A ROCK AND COULD NOT BE DEPRESSED ,,, THAT COULD REALLY CAUSE A PROBLEM AND GET MYSELF AND OTHERS HURT IF THE BRAKES DID THAT WHILE DRIVING , THANK GOD I WAS NOT ON THE ROAD THIS ACCURED IN MY DRIVEWAY. SCARED TO REALLY DRIVE THIS JEEP BUT I PAY $940 A MONTH AND YOU WOULD THINK THIS THING WOULD RUN AND DRIVE AND BE SAFE BUT IM NOW WONDERING ABOUT THIS AND I HAVE ONLY HAD THIS JEEP SINCE JULY 20 15 AND IT ONLY HAS 1977 MILES ON IT.HOPE THIS INFO MAY HELP OTHERS.
Power train, Engine, Sep 2, 2015
THE TRANSMISSION ISSUE HAS BEEN OCCURRING INTERMITTENTLY, BUT THE JEEP IN INOPERABLE WHEN THE TRANSMISSION FAILURE IS OCCURRING. THE TRANSMISSION HAS FAILED TO ENGAGE WHEN STARTING THE CAR OR WHEN THE AUTO START/STOP SEQUENCE OCCURS WHILE DRIVING. THE SCREENS POP UP ON DASH INCLUDING 4WD FAILURE, PARKING BRAKE FAILURE, AND SERVICE TRANSMISSION. I HAVE NOW BROUGHT THE JEEP IN 3 TIMES IN THE LAST MONTH WITH THE SAME UNRESOLVED TRANSMISSION ISSUE. ON THE FIRST OCCURRENCE, THE VEHICLE WAS TOWED INTO THE LOCAL DEALER, THE SECOND TIME I DROVE IT IN AFTER RESTARTING THE VEHICLE AND THE TCM WAS REPLACED. THE THIRD TIME, THE DEALER WAS UNABLE TO REPEAT THE ISSUE AND APPARENTLY THE CODES CLEARED. THE INTERESTING PART ABOUT THE THIRD TIME WAS THE FACT THAT UCONNECT SENT ME AN EMAIL WARNING ME OF THE ISSUE. I HAVE VERY LITTLE CONFIDENCE THAT THIS ISSUE WILL NOT REOCCUR. THE KEY TAKEAWAY OF THE ISSUE IS ONCE I RESTART THE VEHICLE SEVERAL TIMES THE TRANSMISSION EVENTUALLY ENGAGES AND THE VEHICLE IS DRIVE ABLE. THE TRANSMISSION LIGHT REMAINS ON, BUT WILL CLEAR SOMETIMES.
Power train, Engine, Sep 2, 2015
THE POWERTRAIN IS FREQUENTLY UNRESPONSIVE AND THERE IS OFTEN A SIGNIFICANT LAG TIME BETWEEN PRESSING THE ACCELERATOR AND RECEIVING ANY RESPONSE FROM THE POWERTRAIN WHEN TRYING TO ACCELERATE FROM A FULL STOP. SOMETIMES THE VEHICLE RESPONDS IMMEDIATELY BUT OTHER TIMES IT FEELS AS IF IT CAN TAKE A FULL SECOND OR MORE FOR THE VEHICLE TO RESPOND. WHILE THIS IS NOT A BIG ISSUE WHEN ACCELERATING FROM A STOP LIGHT, THIS HAS BECOME A SIGNIFICANT ISSUE WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC BECAUSE THE VEHICLE CANNOT BE COUNTED ON TO RESPOND AND BEGIN ACCELERATING IN A TIMELY MANNER. THE DEALERSHIP SERVICE HAS RESPONDED THAT PROBLEM MAY BE MY DRIVING OR MY INEXPERIENCE WITH THE ACTIVE ASSIST II TRANSMISSION, BUT MY PREVIOUS CAR WAS A HYBRID, I KNOW ABOUT ENGINES STOPPING AT SIGNALS. NEVERTHELESS, THE CAR STALLS LESS IF I DISABLE THE ACTIVE ASSIST EVERY TIME THE ENGINE STARTS, ALTHOUGH NOT COMPLETELY. THE DEALERSHIP SAID THEY REPROGRAMMED THE SYSTEM BUT THE PROBLEM STILL EXISTS.
Vehicle speed control, Other or unspecified, Engine, Aug 27, 2015
CAR DOES NOT ACCELERATE WHEN PUSHING ON GAS, GETS STUCK IN GEAR AND THEN WHEN IT FINALLY FINS THE RIGHT GEAR THE WHOLE VEHICLE BUCKS. REPORTED THE PROBLEM IN JANUARY, WAS TOLD TO WAIT FOR THE RECALL UPDATE, WHICH DIDN'T HAPPEN UNTIL JUNE. HAVE BROUGHT THE VEHICLE IN 2 MORE TIMES FOR THE SAME PROBLEM. THIS PROBLEM HAS CAUSED ME TO ALMOST BE IN A NUMBER OR ACCIDENTS WHEN TRYING TO MERGE ON TO HIGHWAYS OR PASS SOMEONE ON THE HIGHWAY. IN ANOTHER INCIDENT MY SUNROOF EXPLODED FROM THE INSIDE OUT WHILE DRIVING ON THE HIGHWAY AND JEEP IS REFUSING TO COVER IT UNDER WARRANTY EVEN THOUGH NOTHING HIT THE VEHICLE AND THERE ARE OTHER REPORTS ONLINE OF THIS HAPPENING.
Engine, Aug 27, 2015
LEASED A 2015 JEEP CHEROKEE LATITUDE FEBRUARY 28, 2015. HAVE HAD MY VEHICLE AT THE DEALERSHIP TWICE PREVIOUSLY FOR RECALLS INCLUDING THE "TRANSMISSION RE-FLASH". HAVE NOTICED JERKY DOWNSHIFTING AND REVVING OF THE ENGINE UPON SLOWING DOWN. LAST WEEK ENGINE LIGHT CAME ON ALONG WITH WARNING THAT THE "STOP START" FEATURE WAS DISABLED AND UNAVAILABLE. TOOK INTO DEALERSHIP WHERE IT IS CURRENTLY AWAITING A REPLACEMENT OF THE TRANSMISSION. VERY DISAPPOINTED IN THIS VEHICLE. CHRYSLER COULD HAVE HIT A HOME RUN, BUT INSTEAD HAS A LEMON ON ITS HANDS.