2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: engine
371 reports, newest first. Show all
Engine, Feb 29, 2020
WITH THE VEHICLE IN MOTION AND AT ALL RATES OF SPEED, WHILE BRAKING, WITH THE VEHICLE IN DRIVE, THE ENGINE AND ALL ELECTRONICS HAVE SHUT OFF. DIFFICULT TO SAFELY EXIT THE ROAD TO PUT THE VEHICLE IN PARK AND RESTART IT. HAS HAPPENED ON MULTIPLE OCCASIONS NOW.
Engine, Feb 27, 2020
DRIVING ON HWY. AND IT SAYS "PUT IN PARK" AND STOPS RUNNING. AFTER I PUT IT IN PARK THEN TRIED TO CRANK, WOULD NOT CRANK.
Power train, Engine, Feb 25, 2020
OIL COOLING HOUSING CRACKED IT COST ME $624 TO REPLACE. THE HOUSING IS MADE OF PLASTIC, THERE'S NO WAY THAT'S GOING LAST WITH THE HEAT OF THE ENGINE
Engine, Feb 24, 2020
MY 2015 JEEP ONLY HAS JUST OVER 45K MILES ON IT AND EXHAUST MANIFOLD CRACKED. IT CAUSED A BURNING SMELL TO ENTER MY CAR WHEN I HAD THE AIR ON
Power train, Engine, Feb 21, 2020
CAR LOSES POWER IN THE FIRST 3-7 MINUTES OF DRIVING. I AM STARTING MY CAR, PULLING OFF, AND THE CAR LOSES POWER, SAYS SOMETHING PUTTING THE CAR IN PARKING GEAR. IT HAS STOPPED IN THE MIDDLE OF THE STREET. THIS IS DANGEROUS. IT HAS HAPPENED MULTIPLE TIMES. IT ONLY HAPPENS WHEN I FIRST START THE CAR IN THE MORNING. IT DOES NOT HAPPEN TEH REST OF THE DAY.
Engine, Feb 18, 2020
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 60 MPH, VEHICLE STARTED TO SHUDDER WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE WAS UNSURE IF THE WARNING LIGHT ILLUMINATED WAS THE EPS WARNING LIGHT. THE IGNITION WAS CYCLED OFF AND BACK ON BUT FAILED TO FIX THE FAILURE. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER JEEP DODGE LOCATED AT 1655 US-46, LITTLE FALLS, NJ 07424 (973) 339-7752, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A MISFIRE ON CYLINDER NUMBER 3. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION FOR THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,262.
Power train, Electrical system, Engine, Jan 29, 2020
WAS DRIVING DOWN ROAD AND CAR SHUTS DOWN AND SAYS MUST BE IN PARK TO SHIFT THEN TRACTION LIGHT ENGINE LIGHT BATTERY/ALTERNATOR LIGHT COMES ON HAVE TO PULL OVER TURN CAR OFF TAKE KEY OUT PUT BACK IN LET IN TRY TO TURN OVER A FEW TIMES THEN WILL START I WILL BE GOING ANYWHERE FROM 30-60 MPH AND IT DOES IT I TAKE IT TO DEALER CAN'T FIND THE PROBLEM DUE TO IT NOT HAPPENING IN THERE POSSESSION
Steering, Electrical system, Engine, Jan 21, 2020
WHILE DRIVING THE CAR WILL SHUT OFF COMPLETELY, LOCKING THE STEERING WHEEL AND RENDERING THE BRAKES AND THE GAS INEFFECTIVE... THE FIRST TIME I WAS DRIVING 65MPH ON THE FREEWAY AND IT SHUT OFF. LUCKILY THERE WAS NO ONE ON THE ROAD, I WAS ABLE TO COAST TO A STOP, SHIFT TO PARK, AND RESTART THE ENGINE... IT PROCEEDED TO HAPPEN MULTIPLE TIMES, NO MATTER HOW FAST I WAS DRIVING.
Vehicle speed control, Engine, Jan 7, 2020
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT AT START UP AND WHILE DRIVING, THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND AND HESITATED WHILE DRIVING. THE VEHICLE ALSO EXPERIENCED INDEPENDENT ACCELERATION AND DECELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HEMET CHRYSLER DODGE JEEP RAM DEALER, 425 MOTOR WAY, HEMET, CA 92545, (951) 225-4217, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF CYLINDER MISFIRE, LOW OIL LEVEL, LOW ENGINE COMPRESSION ON CYLINDER #2, OIL LEAK IN CRANKCASE, AND SCORING ON TWO CYLINDERS. THE ENGINE WAS REMOVED AND REPLACED WITH A NEW ENGINE, THE INTAKE MANIFOLD WAS SWAPPED AND THE ENGINE COMPARTMENT WIRES REINSTALLED. THE REPAIRS WERE PERFORMED UNDER WARRANTY. THE CONTACT STATED THAT FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE TORQUED TO SPECS AND THAT SOME NOISE FROM THE ENGINE WAS NORMAL OPERATION SOUNDS. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE ISSUE WOULD RESOLVE ITSELF THE MORE THE VEHICLE WAS DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, CASE NUMBER: 71717548. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Power train, Engine, Jan 6, 2020
CHECK ENGINE LIGHT ON, WARNINGS AUTO/START/STOP SYSTEM FAILURE. 4WD TEMPORARILY UNAVAILABLE. CAR STALLS WHILE IN MOTION. LOSES ACCELERATION CITY AND RURAL DRIVING CONDITIONS. ENGINE KNOCK FROM PREMATURE CAM SHAFT WEAR.
Electrical system, Exterior lighting, Engine, Dec 31, 2019
I'VE HAD TO REPLACE MY LOW BEAMS 10+ TIMES THIS YEAR. THEY KEEP SHORTING OUR. ALSO HAVE TO HAVE MY ENGINE THERMOSTAT REPLACED EVEN THOUGH IT'S WORKING FINE. IT'S ELECTRICAL KEEPS CAUSING MY CHECK ENGINE LIGHT TO COME ON. AND THE FIX IS REPLACING SOMETHING THAT IS FULLY WORKING. AND BECAUSE MY CHECK ENGINE LIGHT IS ON I CAN'T MAKW IT THROUGH DEQ TO GET TAGS FOR MY CAR. THIS IS THE 3RD (SEPARATE) ELECTRICAL PROBLEM I'VE HAD WITH THIS CAR AND I'M DONE. KEEP SHOULD STAND UP FOR THEIR PRODUCT.
Power train, Vehicle speed control, Engine, Dec 31, 2019
WHILE DRIVING, THE JEEP WILL TURN OFF AUTOMATICALLY DUE TO THE ENGINE BURING TOO MUCH OIL. IT CAUSES A SAFETY CONCERN WHEN THE CAR AUTOMATICALLY STOPS AND CAUSES OTHER CARS TO SWIRVE OR TO HIT THE CAR. I HAVE ALMOST BEEN HIT MULTIPLE TIMES BECAUSE OF THIS. THERE IS NO WARNING TO IT AND NO OIL LIGHT TO TELL ME THE ENGINE IS LOW OF OIL. IT ALSO HAS SEVERAL OTHER WARNINGS THAT COME ON FOR NO REASON. THE SERVICE SHIFTER LIGHT WILL COME ON AND STOP THE CAR FROM GOING INTO PARK, AGAIN CAUSING THE CAR AND PASSENGERS TO BE IN DANGER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION, EITHER GOING FAST OR SLOW. IT COMES WITHOUT WARNING AND WHEN I CALL ABOUT IT, THEY SAY NOTHING IS WRONG. THIS IS A SAFETY HAZARD TO ALL WHO DRIVE THIS CAR AND CARS LIKE IT
Engine, Dec 19, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO SHUDDER. ALSO, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND, WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ARMORY CHRYSLER DODGE JEEP RAM FIAT OF ALBANY (926 CENTRAL AVE, ALBANY, NY 12205, (518) 641-7777) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED MULTIPLE TIMES INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 32,000.
Electrical system, Electronic stability control (ESC), Engine, Dec 19, 2019
I WAS LEAVING MY NEIGHBORHOOD YESTERDAY MORNING WHEN MY JEEP SHUT OFF WITHOUT ANY WARNING OR CHECK ENGINE LIGHTS AND WOULD NOT START. THANKFULLY I WAS STILL CLOSE TO HOME AND WAS ABLE TO GO HOME IN NEUTRAL! WHAT IF I WERE ON THE HIGHWAY? OR IN THE MIDDLE OF AN INTERSECTION! THE SCREEN SAID TO PUT VEHICLE IN PARK. THE RADIO AND LIGHTS STILL WORK BUT IT DOES NOT START. I AM FINANCING THIS JEEP AND HAVE HAD IT FOR 8 MONTHS FROM A DEALERSHIP. I DONT HAVE AN EXTENDED WARANTY AND I DONT KNOW HOW TO HANDLE THIS... I LOOKED UP ON CARCOMPLAINTS.COM AND FOUND IDENTICAL COMPLAINTS TO MINE OF THEYRE NEW JEEPS JUST SHUTTING OFF MID DRIVE. THIS NEEDS TO BA ADDRESSED. IM TERRIFIED OF THIS CAR.
Electrical system, Engine, Dec 17, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STOPPED, IT WOULD SUDDENLY TURN OFF. THE CONTACT HAD TO WAIT BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT CALLED GATOR CHRYSLER DODGE JEEP RAM (LOCATED AT 840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, 321-724-6611) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Service brakes, Engine, Visibility/wiper, Dec 9, 2019
CAR WILL TURN OFF. TURN THE KEY AND PULL IT OUT, CAR STAYS RUNNING. WHEN THIS HAPPENS, CAR IS IN A POSSESSED STATE WHERE BRAKE LIGHTS STAY ON AT ALL TIMES, TURN SIGNALS DO NOT WORK, WIPERS DO NOT WORK, HORN DOES NOT WORK. TOOK IT TO DEALERSHIP AND WAS TOLD THERE ARE NO CODES, SO NOTHING THEY CAN DO. PULL THE BATTERY CABLE OFF TO SHUT THE CAR DOWN. THIS WILL HAPPEN MID DRIVE SO ALL OF A SUDDEN YOU'LL LOSE YOUR TURN SIGNALS, WIPERS, HORN, BRAKE LIGHTS, DOOR LOCKS, AND MAIN LIGHT CONTROL. WHEN YOU PULL OVER, ONLY WAY TO TURN THE CAR OFF IS TO PULL THE BATTERY CABLE.
Electronic stability control (ESC), Service brakes, Engine, Dec 5, 2019
I WAS LEAVING MY CONDOMINIUM, SOON AFTER STEPPING THE PEDAL, BRAKE THAT MESSAGE APPEARED ON THE ON-BOARD COMPUTER, THEN VEHICLE STOPPED WALKING. I WAS TRYING TO CALL AGAIN, TO PARK THE SAME INSIDE MY PARKING SPACE INSIDE THE CONDOMINIUM, STARTED TO MAKE A VERY LUCKY NOISE AND NOT CALLING, HAD TO MANEUVER THE VEHICLE WITHOUT STARTING AND STILL CALL A WINCH, TO TAKE TO MY RELIABLE MECHANIC, THAT UNTIL TODAY WE CAN NOT FIND OUT WHAT THE PROBLEM IS THIS VEHICLE, WHENEVER WE PRESS THE BRAKE PEDAL, THE MESSAGE APPEARS AND DOES NOT START THE VEHICLE.
Power train, Electrical system, Engine, Dec 4, 2019
SHUTS OFF AFTER STARTING, DISPLAY SCREEN BLACKS OUT AND RADIO DOESN'T WORK, ENGINE LIGHT AND BRAKE LIGHTS COME ON AND OFF. HEAT AND AIR CONDITIONING SETTINGS KEEP RESETTING TO HALFWAY BETWEEN HOT AND COLD. SHUTS OFF AND SLAMS INTO PARK OR NEUTRAL. GEARS DROP HEAVILY WHEN SHIFTING FROM PARK TO DRIVE. COMPUTER KEEPS RESETTING. THESE THINGS USUALLY OCCUR AFTER STARTING AND PULLING AWAY. YOU NEED TO STOP AND RESTART THE JEEP. THESE THINGS HAVE ALSO OCCURRED AT 65MPH. THIS HAS STEADILY BEEN GETTING WORSE OVER THE LAST 4 MONTHS.
Power train, Engine, Nov 28, 2019
THIS IS FOLLOW UP TO PREVIOUS COMPLAINT 11281573: DEALER RECEIVED JEEP VIA TOW AND FOUND STUCK IN NEUTRAL AS I DESCRIBED. LET SIT OVERNIGHT AND DEALER INDICATES JEEP WILL ONLY GO IN REVERSE, LATER IN DAY SECOND TRY JEEP DRIVES FINE AND NO CODES TO REPORT A PROBLEM TO FIX. CANNOT IDENTIFY FAILURE SINCE NO "CODES" WERE AVAILABLE IN SYSTEM. DEALER DROVE VEHICLE SEVERAL TIMES WITHOUT PROBLEM OF GOING INTO NEUTRAL OCCURRING. I PICKED UP VEHICLE AND DROVE HOME. NEXT MORNING WHILE MAKING A SIGNALED LEFT TURN NO CITY STREET, JEEP GOES INTO NEUTRAL, COAST TO ADJACENT PARKING LOT CROSSING OVER ONE LANE AND STOP. VEHICLE ENGAGES INTO DRIVE SO I PROCEED. RETURNING HOME A FEW MINUETS LATER AND AT ABOUT 50 MPH JEEP AGAIN GOES INTO NEUTRAL, I REMOVE FOOT OFF ACCELERATOR BUT ENGINE ACCELERATES TO ABOUT 5500 TO 5800 RPM AS I COAST TO SIDE OF ROAD (QUITE SHAKEN AT THIS POINT DUE TO ACCELERATED ENGINE). CHECK ENGINE LIGHT COMES ON DURING THIS EPISODE. WAIT A FEW MINUETS TO CALM DOWN AND RESTART JEEP. TRANSMISSION ENGAGES AND RETURN TO DEALER. DEALER FINDS CODE IS DUE TO DIFFERENCE BETWEEN WHEEL SPEED AND ENGINE SPEED- NOT TRANSMISSION RELATED. SEVERAL SERVICE TECHS DRIVE JEEP THROUGHOUT THE DAY WITHOUT PROBLEM. LATER IN DAY DRIVER EXPERIENCES NEUTRAL CONDITION 3 TIMES WHILE TEST DRIVING- STILL NO CODES TO ID PROBLEM. ADVISER CONTACTS MOPAR EXTENDED WARRANTY (MAX CARE UNLIMITED MILEAGE) BUT CANNOT GET AUTH TO REPAIR WITHOUT "CODES". DEALER HAS OPENED A "STAR CASE" WITH FACTORY.
Power train, Engine, Nov 20, 2019
THE CAR STALLED IN THE MIDDLE OF THE DRIVING ON 11/4. JEEP'S DOAGNOSTICS STATES THERE ARE ENGINE ISSUES SPECIFICALLY WITH THE CAMS PART WHICH CAUSES FOR THE CAR TO STALL UNEXPECTEDLEY AND CAUSE MAJOR RISK LEADING TO ACCIDENT AND DEATH. THE ENGINE WAS BOUGHT BRAND NEW AND PROPERLY MAINTAINED. IT IS UNACCEPTABLE FOR A 4-YEAR OLD CAR/ENGINE TO FAIL WITH THAT SHORT LIFE SPAN
Engine, Nov 19, 2019
THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT. IT TYPICALLY HAPPENS ON THE FIRST START OF THE DAY. THE CAR WILL RUN AND THEN START RUNNING REALLY ROUGH FOR NO REASON AND USUALLY STALLS OUT. TODAY IT RAN FINE AND STALLED OUT A MILE DOWN THE ROAD. I ATTACHED SOME P CODES TO THE COMPLAINT AS WELL AS THEY CONSISTENTLY COME UP WITH THE ISSUE. I'VE CHANGED THE SPARK PLUGS, THE 2ND CYLINDER COIL IGNITION START PACK AS THAT WAS ONE OF THE ISSUES FROM THE P CODES. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. I'M TAKING THIS INTO A JEEP DEALER ON 11/22. IF ANYONE ELSE HAS THE ISSUE PLEASE LET ME KNOW SO I CAN FIND A SOLUTION. MY CAR HAS STALLED OUT IN THE MIDDLE OF THE ROAD SEVERAL TIMES AND THEN STARTS RIGHT BACK UP AFTER A FEW MINUTES LIKE NOTHING IS WRONG. IMAGES OF THE P CODES ARE ATTACHED FOR REFERENCE.
Power train, Engine, Nov 18, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE SHIFTER WARNING INDICATOR SUDDENLY ILLUMINATED MOMENTARILY. THE CONTACT CONTINUED DRIVING AND THE VEHICLE SUDDENLY STALLED. THE STEERING WHEEL ALSO SEIZED WHEN ATTEMPTING TO TURN THE VEHICLE. THE FAILURES LASTED BRIEFLY AND THE CONTACT CONTINUED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Engine, Nov 7, 2019
MY 2015 JEEP CHEROKEE LATITUDE HAS STALL OUT 3 TIMES ON ME WHILE DRIVING ON BUSY HIGHWAYS. I TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THIS PARTICULAR ENGINE CONSUMES OIL AT A FAST RATE AND WITHOUT ANY WARNING, WHEN LOW, WILL STALL UNEXPECTEDLY. NO WARNING, NO OIL PRESSURE GAUGE ALERTS, CAR SIMPLE STALLS. I AM AFRAID THE VEHICLE WILL STALL AND ME AND ANY OCCUPANT WILL BE KILLED OR SERIOUSLY INJURED. I HAVE NOTICE THE SAME COMPLAINT NUMEROUS TIMES ON LINE.
Power train, Electrical system, Engine, Nov 4, 2019
SINCE PURCHASING 2015 JEEP CHEROKEE IT HAS BEEN MORE AT THE DEALERS THAN MY HOME. IT HAS BEEN A NIGHTMARE, PROBLEMS WITH TRANSMISSION, SENSORS, AND RADIO ETC. IT HAS BEEN REPLACED NUMEROUS TIMES FOR SUBSTANTIAL DEFECTS AND IT CONTINUES TO DO SO. THIS FALLS UNDER THE LEMON LAW. IT'S GETTING TO THE POINT I AM SEEKING AN ATTORNEY, IF MY WARRANTY IS NOT EXTENDED AND THIS IS NOT FIX AT NO CHARGE TO ME. LAST NIGHT THE JEEP STOP IN THE MIDDLE OF THE FREEWAY ALMOST CAUSED AN ACCIDENT WITH WARNINGS OF (SHIFT TO P THEN DESIRED GEAR) AND SERVICE AIRBAG SYSTEM. THIS IS MY LIFE YOU ARE PLAYING WITH, FOR YOU'RE ON GOING DEFECTS. I AM A LOYAL JEEP CUSTOMER. I HAVE A JEEP WRANGLER, JEEP COMPASS AND SEBRING CHRYSLER. ALL I AM ASKING IS FOR MY PIECE OF MIND AND NOT WORRY ABOUT PAYING FOR ANYTHING WHEN I HAVE A DEFECTED AND IT'S NOT SAFE TO DRIVE. PLEASE RESPOND AND SOLVED THIS PROBLEM ASAP. THANKS AGAIN AND HAVE A BLESS DAY.
Electrical system, Engine, Oct 31, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WAS CONTACTED BY PHONE AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.