2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: engine
371 reports, newest first. Show all
Engine, May 13, 2019
AIR CONDITIONING SUCTION/DISCHARGE HOSE SPLIT AND BLEW OFF THE ENGINE CAUSING LOSS OF AIR CONDITIONING COOLING WHILE IN MOTION ON THE HIGHWAY. RECALL #R57 CLEARLY SHOWS A RECALL FOR THIS HOSE BEING PLACED TOO CLOSE TO THE MANIFOLD AND POSING A FIRE RISK OR AIR CONDITIONING LOSS OR WARNING LIGHT. CHRYSLER STATES THIS VIN IS NOT INCLUDED IN THE RECALL ALTHOUGH IT STATES 2015 JEEP CHEROKEE VEHICLES ARE AFFECTED AND THIS MODEL IS IN FACT A 2015 JEEP CHEROKEE. WE WOULD LIKE TO REQUEST TO BE CONSIDERED FOR A REIMBURSEMENT FOR THIS REPAIR. ALTHOUGH WE FEEL OUR PREVIOUS REPAIR IN MAY OF 2018 WAS ALSO RELATED TO THIS SAME RECALL WE WOULD LIKE TO BE CONSIDERED.
Engine, May 7, 2019
THE ENGINE LOSES LARGE AMOUNT OF OIL CAUSING THE CAR AIR FLOW SYSTEM TO MALFUNCTION. THE CAR COMPLETELY SHUTDOWN WHILE DRIVING BECAUSE THE CAR NEEDS OIL AND ECS WARNING BLINKS. HOWEVER, THE CAR OIL INDICATOR DOESN'T RECOGNIZE THE CAR NEEDS OIL. THIS SAME IDENTICAL SITUATION HAS HAPPEN MULTIPLE TIME, STARTING ABOUT 1 YEAR AFTER I PURCHASED THE SUV IN SEPTEMBER 2015. EVERY TIME I HAVE TAKEN THE CAR TO THE DEALERSHIP, IT HAS BEEN NOTED IN THE RECORD. HOWEVER, THIS TIME, THE AUTOMOBILE TECH INFORM ME OF THE PROBLEM WITH CAR AND NOTED THAT JEEP IS AWARE OF THIS ISSUE WITH THE 2.4L 4 CYLINDER ENGINES. THOSE PARTICULAR ENGINES ARE ALSO IN THE CHRYSLER 200.
Engine, May 1, 2019
START AND STOP FUNCTION STOPS WORKING AFTER A COUPLE MONTHS START AND STOP LIGHT COMES ON WITH CHECK ENGINE LIGHT COMES ON.
Electrical system, Engine, Apr 1, 2019
CAR STALLS AND POWERS OFF. *DT*JB
Power train, Engine, Mar 29, 2019
DRIVING ALONG WITH VEHICLE IN MOTION, THE ENGINE STALLS OUT AND CONTINUES TO ROLL, BUT DOES NOT OPERATE. CAR MUST COME TO A COMPLETE STOP, REST AND THEN TRY TO RESTART - VERY DANGEROUS ON THE HIGHWAY. A MESSAGE COMES ON STATING "VEHICLE MUST BE IN GEAR TO SHIFT" OR SOMETHING CLOSE TO THAT - BUT THERE HAS BEEN NO SHIFTING ON MY PART AT ALL. THIS STALLING HAS PUT ME IN VERY DANGEROUS CONDITIONS BECAUSE CARS COMING FROM BEHIND AND AROUND ME HAVE NO WARNING OF THE STALLED OUT ENGINE EITHER. IT TAKES ABOUT 3 OR 4 MINUTES TO RESTART THE ENGINE. DEALERSHIP SAYS THIS IS AN OIL CONSUMPTION ISSUE AND ITS SOMETHING TO DO WITH THE PISTONS. ANOTHER JEEP SERVICE MANAGER SAID THE ENGINE NEEDS TO BE REPLACED. ITS STILL UNDER WARRANTY. I FEAR THAT WE'RE GOING TO GET HIT (MY DAUGHTER AND I) AND MEANWHILE, WE DO NOT HAVE OTHER TRANSPORTATION AND I'M GOING TO BE PAYING ON THIS FOR 4 MORE YEARS. THERE IS A LOT OF INFORMATION ON OTHER PEOPLE HAVING THE SAME COMPLAINTS ON THE INTERNET. FOR NOW, THE DEALERSHIP IS DOING AN OIL CONSUMPTION TEST WHICH IS RELATED TO THE ENGINE PROBLEMS KNOWN ON OTHER VEHICLES. WITH THIS MANY PEOPLE HAVING THE SAME PROBLEM, THIS SHOULD BE A RECALLED ENGINE.
Electrical system, Engine, Mar 22, 2019
SINCE PURCHASING THE VEHICLE, A JEEP CHEROKEE LATITUDE IS HAS SHOWN THESE ERRORS CONSISTENTLY. EXAMPLES: THE VEHICLE DECELERATES WHEN PUSHED TO ACCELERATE QUICKLY, ESPECIALLY WHEN TURNING. IT SHIFTS HARD BETWEEN GEARS WHEN DRIVING, CAUSING A JERKING MOTION WITHIN THE CAR - EVEN WHEN GENTLY ACCELERATING. ON ONE OCCASION IT HAS SHIFTING INTO NEUTRAL WHILE DRIVING ON THE HIGHWAY, WHICH CAUSED THE VEHICLE TO COMPLETELY STOP FUNCTIONING. MORE RECENTLY, I WAS REAR-ENDED AT A GAS STATION AND WAS UNAWARE, BECAUSE I THOUGHT IT WAS MY CAR JERKING FORWARD UPON ACCELERATION. WHEN REVERSING, THE VEHICLE JERKS BACKWARDS - AFTER A DELAY. THE VEHICLE ALSO DELAYS WHEN ATTEMPTING TO TURN THE VEHICLE ON.
Engine, Feb 19, 2019
BURN OF OIL AT ROUGHLY A QT PER 1000 MILES, LESS THAN RECOMMENDED OIL CHANGE MILEAGE. EFFECTS ENGINE. SHUTS ENGINE OFF WHILE DRIVING AND TAKES 3-5 MINUTES BEFORE CAR CAN START AGAIN. VERY DANGEROUS AS IT HAPPENS AT ANY SPEEDS AND CAR COMPLETELY LOCKS UP.
Electrical system, Engine, Feb 9, 2019
WHEN AT A COMPLETE STOP AND THE "AUTO START/STOP" IS ENGAGED (WHEN THE ENGINE CUTS POWER TO SAVE ON GAS CONSUMPTION), AND YOU LET YOUR FOOT OFF THE BRAKE TO ACCELERATE, THE VEHICLE DASH CHIMES AND FLASHES QUICKLY ON THE DASH "BLIND SPOT ALERT TEMPORARY UNAVAILABLE."
Engine, Feb 9, 2019
WHEN GOING FROM A COMPLETE STOP TO ACCELERATING, THE VEHICLE IS NON-RESPONSIVE TO OR DELAYED RESPONSE TO THE DEPRESSION OF THE GAS PEDAL. THIS IS ESPECIALLY DANGEROUS WHEN TURNING IN INTERSECTIONS AND STOP SIGNS. THIS IS IN ON GOING ISSUE AND HAS HAPPENED ON NUMEROUS OCCASIONS.
Power train, Engine, Feb 5, 2019
I BOUGHT THIS VEHICLE IN 12/31/2017 AS USED FROM WALLY ARMOUR IN SALEM OHIO, IT ONLY HAD 11000 MILES ON IT AND SMELLED BRAND NEW STILL. THE FIRST INCIDENT I HAD NOTICED WHEN I WAS DRIVING THE RPMS/ENGINE WOULD REV REALLY HIGH AND LOUD BUT THE CAR WAS ONLY GOING 55 AND IT SEEMED TO BE IN THE WRONG GEAR BUT I WAS IN THE AUTOMATIC DRIVE POSITION WHICH SHOULD NOT CAUSE THIS, I COULD UNDERSTAND IF I WAS IN STANDARD STICK SHIFT AND IF I WOULD DOWN SHIFT IT WOULD CAUSE IT TO DO THAT. THEN I STARTED NOTICING A HESITATION IN THE TAKE OFF OF THE VEHICLE SO WHEN I WAS AT A STOP LIGHT AND TURNING LEFT IT WAITING FOR ONCOMING TRAFFIC IT WILL HESITATE AND GOD FOR BID THERE IS A CAR COMING AND IT IS HESITATING AND THEN ALL OF A SUDDEN IT WILL LURCH FORWARD AND I GET THROWN FORWARD THEN BACKWARD IN MY SEAT AS IF I WAS HIT FROM BEHIND BY ANOTHER VEHICLE BUT THERE WAS NO ONE BEHIND MY VEHICLE AND IT WILL JAR MY NECK CAUSING PAIN, I HAD NECK SURGERY IN 2016 WITH A CAGE PUT IN AND A FUSION OF 2 CADAVER BONES, I AM IN NO CONDITION FOR MY VEHICLE TO BE LURCHING FORWARD AS IF IT IS GETTING HIT FROM BEHIND. THIS IS NOT A ONE TIME INCIDENT EITHER IT IS ON GOING DAILY. I AM HOPING FOR A RESOLUTION TO THIS PROBLEM I HAVE TAKEN IT IN ONCE AND PLAN ON TAKING IT IN AGAIN TO HAVE THEM LOOK AT POSSIBLY DOING SOMETHING TO IT TO FIX IT.
Power train, Vehicle speed control, Engine, Feb 1, 2019
WHEN STARTING FROM A STOP CAR HESITATES OR JERKS, SOMETIMES CLUNKS OR GRINDS. DOES THE SAME THING WHEN TRYING TO PASS A VEHICLE, PULLING OUT AT A STOP LIGHT DOES THE SAME THING. I BELIEVE IT COULD BE THE TRANSMISSION AS THE CAR SEEMS NOT TO WANT TO SHIFT CORRECTLY AND MAKES ROUGH, JUMPY GRINDING NOISES DOES THIS MOST OF TIME TIME YOU DRIVE IT AND HAS FOR ALONG TIME.
Engine, Jan 4, 2019
WHILE DRIVING, I'VE HAD TWO PROBLEMS. ONE WHERE WHEN MY TRANSMISSION SHIFTS FROM 4TH TO 5TH THE WHOLE VEHICLE HITS REALLY HARD. IT'S A VERY SUDDEN AND HARD JERK. THE SECOND PROBLEM IS, TODAY, WE WERE DRIVING AND AT THE BEGINNING OF ACCELERATION, THE JEEP SHIFTED INTO NEUTRAL BY ITSELF.
Power train, Structure, Engine, Jan 3, 2019
CHECK ENGINE LIGHT CAME ON RELATED TO THERMOSTAT LIFTGATE HAS BEEN LEAKING SINCE THE BEGINNING TRANSMISSION IS SLIPPING OR DRAGGING CONSTANTLY
Electronic stability control (ESC), Engine, Jan 3, 2019
THE VEHICLE'S LOW OIL LIGHT INDICATOR ONLY FLASHES ACROSS THE SCREEN AND DOES NOT REMAIN ON. THIS ONLY TAKES PLACE WHEN THE CAR IS COMPLETELY OUT OF OIL AND THE CAR LOSES POWER AND SHUTS OFF WHILE IN MOTION. THE VEHICLE HAS NO LEAKS BUT REQUIRES OIL EVERY 700 MILES OR SO. THE ENGINE RUNS OFF SYNTHETIC OIL WHICH SHOULD HAVE TO BE REPLACED LESS FREQUENTLY, BUT THIS VEHICLE NEEDS OIL REPLACEMENT EVERY 2-3 MONTHS.
Engine, Dec 29, 2018
WHEN REACHING THE TOP OF A HILL, AND YOU LET OFF THE GAS, THE CAR SLAMS INTO GEAR EXTREMELY HARD BECAUSE THE TRANSMISSION CAN'T ADJUST.
Engine, Fuel/propulsion system, Dec 7, 2018
WHEN I SWITCH GEAR THE CAR JERKS VERY HARD WHEN PUTTING IT IN REVERSE. IT BURNS GAS VERY FAST ALSO THE CHECK ENGINE LIGHT APPEARS OFTEN I HAVE GOT IT CHECK NUMEROUS OF TIMES THEY TELL ME MY THERMOSTAT MAY NEED REPLACED. BUT THE NEXT DAY THE CHECK ENGINE LIGHT WILL GO OFF. THE TRUCK DOESN'T OVER HEAT, IT JUST READS THE THERMOSTAT MAY NEED REPLACED THIS BEEN HAPPENING SINCE THE SECOND MONTH I PURCHASED THE VEHICLE.
Power train, Electrical system, Engine, Dec 3, 2018
SEPT. 2015 I STARTED HAVING PROBLEMS AT 6 MONTHS SINCE THEN I HAVE HAD IT BACK TO THE DEALERSHIP 9 TIMES SOMETIMES IT HAS TO BE TOWED IN IS NOT DRIVEABLE SAME PROBLEM BUT EVERY TIME I GET IT BACK THE PROBLEMS ARE WORSE SINCE ABOUT THE 18TH OF AUG THIS YEAR I HAVE HAD THE CAR ONLY 9 DAYS THIS IS NOW DEC 3RD IT HAS BEEN IN THE SHOP SOMETIMES 3 OR 4 DAYS SOME TIMES AS LONG 3 OR 4 WEEKS THE TRANSMISSION CLUNKS LIKE IT IS FALLING OUT ALL THE LIGHTS GO OUT WILL NOT SHIFT IT ALSO SHUTS DOWN WHEN DRIVING IT ONE TIME IN THE MIDDLE OF AN INTERSECTION THIS IS GETTING REALLY DANGEROUS FOR ME AS WELL AS ANYONE ELSE ON THE ROAD WITH ME I HAVE BEEN IN TOUCH WITH CHRYSLER CUSTOMER CARE LADY NAMED LORI SHE SAYS I AM OUT OF THE PERIMETER FOR BUY BACK THEY DID NOT KNOW WHAT IS WRONG WITH THIS CAR I AM MAKING CAR PAYMENTS AND INSURANCE ON A CAR I CAN'T DRIVE AND DON'T EVEN AVE MOST OF THE TIME. THE DEALERSHIP CALLED ME A WEEK AGO TO COME PICK THE CAR AND WHEN I GOT THERE IT WOULDN'T EVEN RUN TO GET TO THE FRONT OF THE BUILDING TO ME. THIS HAS BEEN GOING ON FOR 2 1/2 YEARS NOW ONLY GETTING WORSE ALL OF THE TIME I AM NOW AFRAID TO DRIVE THIS CAR KNOWING IT CAN SHUT DOWN ANYTIME IN THE MIDDLE OF TRAFFIC AND CHRYSLER WON'T DO ANYTHING EXCEPT KEEP PUTTING IT BACK IN THE SHOP AND AFTER 3 WEEKS OR I GO TO PICK IT UP AND ONCE AGAIN IT WON'T RUN. *DT*JB
Power train, Electrical system, Engine, Nov 30, 2018
CHECK ENGINE LIGHT COMES ON, CODES ARE U1504, U1412, U0001, U1110, U1120, WILL NOT SHIFT, 4WD TEMPORARY UNAVAILABLE MESSAGE COMES ON , STABILITY TRACTION LIGHT COMES ON, ALL SHIFTER GEAR LIGHTS ARE ON, THIS HAD HAPPENED 7 TIMES SINCE I PURCHASED THIS JEEP, ENGINE HAS CUT A COUPLE OF TIMES DURING ALL OF THESE ISSUES!
Engine, Nov 26, 2018
WHEN SHIFTING THE SERVICE SHIFTER ERROR COMES ON AND ALL THE LIGHTS ON THE SHIFT LIGHT UP RED. YOU HAVE TO STOP THE VEHICLE, PUT IT IN PARK, TURN OFF THE VEHICLE, AND THEN FINALLY RESTART IT BEFORE THE ERROR WILL GO AWAY. THE ERROR WILL ALSO OCCUR WHILE DRIVING WHICH THEN REMOVES THE SPEEDOMETER FROM THE DASH AND ONLY DISPLAYS THE ERROR UNTIL THE VEHICLE HAS BEEN TURNED OFF AND THEN BACK ON AGAIN.
Structure, Engine, Nov 19, 2018, fire
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CAUGHT FIRE AND THE ENGINE EXPLODED. THE CONTACT STATED THAT SMOKE ESCAPED FROM UNDERNEATH THE HOOD ON THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FRONT TWO TIRES ALSO EXPLODED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS AWAITING INSPECTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Exterior lighting, Other or unspecified, Engine, Nov 19, 2018
I PURCHASED A 2015 JEEP CHEROKEE LATITUDE SEPTEMBER 2018 WITH 64,000 MILES ON IT. WHEN DRIVING VEHICLE ON THE STREET, THE VEHICLE WILL JERK REALLY HARD LIKE IT IS CHANGING GEARS. IF I AM PUTTING VEHICLE IN REVERSE AND LEAVING OUT OF MY DRIVE WAY, THE VEHICLE JERKS. WHENEVER I AM DRIVING AT A LOW SPEED (0-45MPH) THE VEHICLE JERKS. WHEN COMING TO A COMPLETE STOP, LIKE A STOP SIGN, RED LIGHT, OR HEAVY TRAFFIC, VEHICLE JERKS ONCE I ACCELERATE. I TOOK MY VEHICLE TO DEALER TO BE SERVICED ON NOVEMBER 3, 2018 REGARDING THIS ISSUE AND I WAS TOLD THEY FOUND NO PROBLEMS BUT THERE WAS AN UPDATE (RRT) COMPLETED ON VEHICLE. I TOOK MY VEHICLE BACK TO DEALERSHIP ON SATURDAY, NOVEMBER 17, 2018 FOR ELECTRICAL COMPONENT SERVICES AND COMPLAINED ABOUT THE SAME ISSUE AND WAS TOLD VEHICLE IS NOT SHOWING ANY PROBLEMS BUT MY THERMOSTAT NEEDED REPLACING DUE TO THERMOSTAT RATIONALITY CODE. I SCHEDULED AN APPOINTMENT FOR A FUTURE DATE TO THE SERVICE. ALSO HAD LOW BEAM HEADLIGHT FIXED WAS TOLD THE BULB DIDN'T NEED REPLACING THAT SOMEHOW IT CAME UNSCREWED. HEADLIGHT WAS WORKING BEFORE I LEFT, LATER ON THAT DAY HEADLIGHT WENT OUT AGAIN. I LIVE IN HOUSTON WHERE THE TEMPS RE NOW IN THE 50S HIGHS 60S AND I HAD MY HEATER ON, ALL OF A SUDDEN I STARTED TO SMELL SMOKE LIKE OIL SMOKE. BUT I DON'T HAVE ANY LIGHTS COMING ON ON MY DASHBOARD. CAN YOU PLEASE TELL WHY IS MY AUTOMATIC VEHICLE DRIVING LIKE IT'S MANUAL AND WITH IT ONLY HAVING 1 PREVIOUS OWNER THAT ALL OF THESE THINGS ARE HAPPENING???
Power train, Engine, Nov 18, 2018
CAR DOES NOT ACCELERATE FROM 3RD INTO 4TH GEAR AT TIMES. IT HAS A LAG TIME BEFORE IT SWITCHES GEARS INTO 4TH ON A 9-SPEED AUTOMATIC.
Engine, Nov 18, 2018
THE OIL FILTER HOUSING CRACKED.
Power train, Engine, Nov 6, 2018
VEHICLE KEEPS STALLING WHILE DRIVING DOWN THE STREET IN MOTION
Power train, Service brakes, Engine, Nov 4, 2018
SERVICE BRAKE SYSTEM KEEPS COMING ON AFTER MULTIPLE TIMES TAKING IT TO THE DEALER AND THEN FIXING IT . IT WON'T LET ME DRIVE THE VEHICLE AND HAS SLAMMED THE BRAKES ON ME WHILE THE CAR WAS MOVING . I'VE LOOKED UP AND I AM NOT THE ONLY ONE HAVE THIS PROBLEM WITH THE JEEP .