2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: power train
1,002 reports, newest first. Show all
Power train, Aug 26, 2019
TRANSMISSION PROBLEMS-ROUGH SHIFTS, STICKS IN GEAR, WARNING LIGHTS "SERVICE TRANSMISSION" 4WD NOT AVAILABLE, SERVICE PARKING BRAKE ALL COME ON. DEALER HAS UPDATED SOFTWARE AND IT STILL IS NOT FIXED
Steering, Power train, Vehicle speed control, Aug 24, 2019
I WAS PARKED AND TRIED TO START MY CAR, IT WOULD NOT CRANK UP. TURNED IT OFF AND IT HESITATED TO START AGAIN. THEN I TRIED TO SHIFT IT INTO REVERSE, IT WAS BLINKING AND IT JERKED LIKE WHEN SOMEONE HITS YOU FROM BEHIND REALLY HARD. AS I TRIED TO REVERSE THE STEERING LOCKED AND IT HARDLY WANTED TO BRAKE. THE SERVICE BRAKE LIGHT AND ENGINE LIGHT CAME ON. IT HAS HAPPENED TWICE NOW AND EACH TIME IT GETS WORSE. IT'S NOT A SAFE VEHICLE TO DRIVE.
Power train, Electrical system, Service brakes, Aug 19, 2019
CAR HAS BEEN STUTTER STARTING. ONCE IT FINALLY STARTS I GET AN ERROR CODE THAT SAYS SERVICE PARK BREAKS SERVICE TRANSMISSION. THEN WHEN PUTTING JEEP INTO GEAR THE TRANSMISSION WILL SHIFT HARD AND YOU CAN FEEL THE CAR JERK AND HEAR A CLUNKING SOUND. ONCE YOU STOP AND TURN THE CAR OFF AND BACK ON A COUPLE OF TIMES THE ERROR MESSAGES WILL GO AWAY AND JEEP WILL DRIVE NORMALLY. TWO DAYS AGO JEEP HAD BEEN DRIVING NORMAL. I STOPPED TO GET GAS. AFTER FILLING MY TANK I RETURNED TO THE CAR TO START IT AND THE CAR WOULD NOT START AFTER INSERTING AND TURNING THE KEY I WOULD NOT GET A CLICK OR NOTHING. I ALSO HAD NO LIGHTS, NOT ON THE DASH OR OUT SIDE OF THE CAR. AFTER TRYING TO JUMP START THE CAR UNSUCCESSFULLY I ENDED UP HAVING THE CAR TOWED HOME. ONCE HOME THE BATTERY WAS REMOVED AND TAKEN TO BE TESTED. I WAS TOLD THE BATTERY WAS BAD SO I REPLACED THE BATTERY AND JEEP STARTED UP FINE HOWEVER AFTER STARTING I RECEIVED THE ERROR MESSAGE SERVICE PARK BREAK AND JEEP AGAIN WOULD SHIFT REALLY HARD. ERROR MESSAGE WENT AWAY JEEP STARTED RO DRIVE FINE. DROVE TO THE DOCTOR AND WHEN I PULLED INTO PARKING SPACE JEEP GOT STUCK IN NEUTRAL. FINALLY GOT THE JEEP TO GO INTO GEAR AND WENT TO DRIVE BACK HOME AND JEEP WOULD NOT SHIFT RIGHT AND AGAIN JUMPED INTO NEUTRAL WHERE IT GOT STUCK. FINALLY GOT HOME AND PARKED JEEP WAITING TO GET IT INTO THE DEALER NOW. JEEP HAS 95000 MILES ON IT.
Power train, Engine, Aug 14, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE HAD DIFFICULTY SHIFTING INTO THE NEXT GEAR AND THE RPMS SUDDENLY INCREASED. THE CONTACT STATED THAT THE VEHICLE TENDED TO OVERHEAT AND THE COOLANT BURNED OFF ALTHOUGH THERE WERE NO VISIBLE LEAKS. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE OVERHEATING INDICATOR NOTIFIED THE DRIVER TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB MOORE CHRYSLER RAM DODGE JEEP (4627 S MEMORIAL DR, TULSA, OK 74145, 918-663-6343), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.
Power train, Other or unspecified, Engine, Aug 13, 2019
POWER TRAIN/ENGINE RECALL. I BROUGHT MY VEHICLE TO THE DEALERSHIP TO LET THEM KNOW MY VEHICLE ACCELERATED WHEN I APPLIED MY BRAKES AND IT DOES THIS ALL THE TIME. THEY SAID IT WAS SOME MODULE THAT NEEDED TO BE ADJUSTED OR UPDATED AND THE PROBLEM WAS NOT FIXED. THE PROBLEM IS NOT FIXED AND IT JUST THE OTHER NIGHT WHILE DRIVING DOWN THE ROAD I APPLIED MY BRAKES BECAUSE A CAR PULLED OUT IN FRONT OF ME AND THE JEEP LUNGED FORWARD THEN SLOWED DOWN. THIS IS AN ONGOING ISSUE AMONGST OTHERS WITH JEEP CHEROKEES BECAUSE I HAVE ASKED MY NEIGHBOR AND OTHERS IVE MET WITH JEEP CHEROKEE'S AND THEY HAVE ALL MENTIONED THIS HAPPENS TO THEM AS WELL. IT IS IN THE JEEP FORUMS, WHY IS THIS ISSUE NOT FIXED, TO BE HONEST I DON'T FEEL SAFE DRIVING MY VEHICLE. I'M IN THE MILITARY AND HAVE TO DRIVE OVER 60 MILES PER DAY TO AND FROM WORK AND THIS IS UNACCEPTABLE. IT HAPPENS PRETTY MUCH EVERY TIME I DRIVE THE VEHICLE.
Power train, Aug 13, 2019
"SHIFTER NEED SERVICE" WARNING MESSAGE. THIS PROBLEM HAS BEEN WIDELY NOTED ON GOOGLE AS A PROBLEM WITH THIS VEHICLE. WARNING LIGHT COMES ON, ALL POSITION LIGHTS ON SHIFTER COMES ON. SOMETIMES VEHICLE WILL STALL. USUALLY WHEN VEHICLE IS TURNED OFF AND RESTARTED, THERE IS NO MORE PROBLEM. IT WILL RECUR AT IRREGULAR INTERVALS. MY DEALER DOESN'T SEEM TO KNOW WHAT THE PROBLEM IS, BUT SOME APPARENTLY REPLACE SHIFTERS AND/OR ITS WIRING AND WIRING HARNESSES, AND PROBLEM STILL PERSISTS. IT HAS LED TO MY VEHICLE JUST TURNING OFF OR SHUTTING DOWN AT DANGEROUS TIMES SUCH IN HEAVY TRAFFIC WITH DIFFICULT RESTART. THIS USUALLY OCCURS WHEN DRIVING THE VEHICLE, SOMETIMES WHILE OR AFTER MAKING A TURN. VAN BE ON RESIDENTIAL STREETS OT WORSE THE HIGHWAY WITH NO WARNING OTHER THAN THE MESSAGE.
Power train, Vehicle speed control, Aug 12, 2019
THE VEHICLE LUNGES FORWARD WHEN COMING TO A STOP ON A DOWNHILL SITUATION. IT BECOMES DIFFICULT NOT TO HIT STOPPED VEHICLES AT THE BOTTOM OF A HILL AT RED LIGHTS. THE CRUISE CONTROL DOES NOT ALWAYS DISENGAGE WHEN I HIT THE BRAKES, I HAVE HAD TO TAKE EVASIVE ACTION SEVERAL TIMES. CONTACTED DEALER, MAD APPOINTMENT FOR A SCAN.
Power train, Engine, Aug 8, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, DECELERATED, AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE DECELERATED AND ACCELERATED MULTIPLE TIMES. AFTER A WHILE, THE TRANSMISSION REMAINED STUCK IN DRIVE AND THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, "SERVICE TRANSMISSION", "SERVICE ABS", AND "SERVICE SHIFTER" WERE DISPLAYED. THE CONTACT DROVE THE VEHICLE TO GULF COAST CHRYSLER JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS UNKNOWN.
Power train, Aug 7, 2019
MY CAR HAS BEEN "JUMPY". AS I AM IDLING AT A STOPLIGHT OR STREET SIGN, THE CAR WILL LUNGE FORWARD TO WHERE IT ALMOST FEELS LIKE I AM BEING HIT FROM BEHIND. THE CHECK ENGINE LIGHT HAS NOT BEEN ON SO I DID NOT THINK MUCH OF IT. I WAS DRIVING YESTERDAY, ALL OF A SUDDEN 'SERVICE TRANSMISSION' FLASHED ON MY SCREEN AS I WAS MERGING ONTO A HIGHWAY. I WAS GOING ABOUT 50 MPH AND IT WOULD NOT ACCELERATE AS I WAS PRESSING THE GAS PEDAL. I IMMEDIATELY EXITED. AS I WAS EXITING, I WAS SLOWING DOWN AND THERE WAS A CAR IN FRONT OF ME BUT MY CAR STILL LUNGED FORWARD. I PULLED OVER. I PUT THE CAR IN PARK AND TURNED THE CAR OFF. WAITED A FEW MINUTES AND TURNED THE CAR ON, AS I SHIFTED INTO DRIVE, THE CAR JUMPED FORWARD AS I WAS STILL HOLDING THE BREAKS.SERIOUSLY LUCKY TO NOT HAVE HIT THE CAR IN FRONT OF ME.. I KNEW SOMETHING WAS WRONG, I DROVE HOME AND PARKED IT AND IMMEDIATELY TOOK IT TO BE SERVICED THIS MORNING AT A DEALERSHIP. THEY CALLED AND SAID THAT THEIR DIAGNOSTIC COMPUTER WAS UNABLE TO COMMUNICATE WITH THE TRANSMISSION TO DETECT THE PROBLEM BUT THE TECH ASSERTED THAT IT IS A TRANSMISSION ISSUE AND THAT THEY WILL BE HAVING TO RUN MORE DIAGNOSTIC AND LIKELY REPLACE THE TRANSMISSION.
Power train, Jul 30, 2019
I HAD AN ISSUE WITH THE SERVICE SHIFTER LIGHT COMING ON AT AROUND 15,000 MILES AND IT WAS REPLACED UNDER WARRANTY. FAST FORWARD NOW I AM AT 33,000 MILES AND THE PROBLEM SHOWED UP AGAIN. SERVICE SHIFTER LIGHT COMES ON AND AND THE GEAR LIGHT LIGHT UP RED. YOU EITHER HAVE TO DRIVE LIKE THAT OF TURN OFF THE VEHICLE AND RESTART. IT POPS UP RANDOMLY WITH NO RHYME OR REASON. I CONTACTED THE DEALER AND THEY SAID THEY DON'T HAVE ANY RECALLS ON THE SHIFTER(YES THE SHIFTER HAS TO BE REPLACED) AND THAT I WILL HAVE TO PAY FOR THE REPLACEMENT BECAUSE THE LAST ONE WAS ONLY GOOD FOR A YEAR. I FEEL AFTER READING HOW MANY VEHICLES THIS HAS HAPPENED TO THERE MIGHT BE A FLAW IN THE SHIFTER.
Power train, Jul 29, 2019
WHILE DRIVING ON A HIGHWAY, A 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME UP ON THE DASHBOARD. AFTER EXITING THE HIGHWAY AND MAKING A TURN, THE VEHICLE WAS LOSING POWER AND BEGAN TO STALL. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WHERE A SOFTWARE UPDATE WAS PERFORMED THAT SEEMED TO FIX THE ISSUE. A COUPLE OF HOURS LATER, WHILE ON THE HIGHWAY THE 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME ON AGAIN; THE VEHICLE BEGAN LOSING POWER AGAIN. I TOOK THE VEHICLE BACK TO A DEALERSHIP WHERE I WAS TOLD THE TRANSMISSION VALVE BODY AND SHIFTER NEEDED TO BE REPLACED. VEHICLE CONTINUES TO LACK POWER.
Power train, Jul 24, 2019
ON 7/19/19 - ONCE CAR PLACED INTO GEAR, IT BARELY MOVED 5 MPH. LOUD NOISE DURING SHIFT OF GEAR. SERVICE TRANSMISSION LIGHT CAME ON. PLACED CAR IN PARK AND HAD TOWED TO DEALER. DEALER SAID.. THE BATTER WAS LOW. HOWEVER, THE BATTERY WAS LAST REPLACED 7/13/18 (1 YEAR AGO). I HAVEN'T PICKED THE CAR UP YET AS I'M CONCERNED THIS ISN'T THE REAL ISSUE.
Power train, Jul 21, 2019
TODAY WHILE DRIVING ON THE HIGHWAY "SERVICE TRANSMISSION" SHOWED UP ON SCREEN. WE STOPPED, TURNED VEHICLE OFF. IT CLEARED WHEN WE RESTARTED BUT REAPPEARED AGAIN. THEN IT WOULD HARDLY ACCELERATE. ONLY 37,000 MILES.
Power train, Jul 18, 2019
MY 2015 JEEP CHEROKEE LATITUDE HAS A PROBLEM SHIFTING FROM GEAR TO GEAR. THE PROBLEM STARTS BETWEEN 30-45 MILES PER HOUR AND WHEN THE VEHICLE TRIES TO SHIFT GEARS IT HESITATES AND THEN SLAMS INTO THE NEXT GEAR. AT FIRST IT WAS ONLY HAPPENING UPON ACCELERATING BUT NOW IT HAS EVEN STARTED TO CAUSE A PROBLEM WHEN THE VEHICLE DOWNSHIFTS.
Power train, Jul 16, 2019
WHILE DRIVING AT ANY SPEED A 'SERVICE SHIFTER' MESSAGE APPEARS IN THE MESSAGE CENTER AND ALL THE INDICATOR LIGHTS FOR DRIVE PARK REVERSE NEUTRAL LIGHT UP. I HAVE TAKEN THIS PROBLEM TO THE DEALER FOR REPAIR AND IT WAS COVERED UNDER MY WARRANTY BUT SHORTLY AFTER THE REPAIR THE PROBLEM RESURFACED AGAIN, YOU CAN TURN OFF THE CAR AND WHEN YOU RE-STARTED THE ERROR MESSAGE GOES AWAY. BUT THEN IT REAPPEARS AT RANDOM WITH NO RHYME OR REASON.
Power train, Jul 15, 2019
MY TRANSMISSION SHIFTS HARD, DOESN'T SHIFT AND THE ENGINE ROARS AND SOMETIMES SHIFTS UP AND DOWN, TRYING TO FIND THE RIGHT GEAR. WHEN I TAKE IT TO A DEALERSHIP FOR REPAIR THEY TELL ME THEY DID A SOFTWARE UPDATE BUT NEVER FIX THE PROBLEM. THIS TRANSMISSION SHOULD BE RECALLED!
Power train, Jul 13, 2019
I WAS JUST DRIVING ON THE FREEWAY WHEN ALL OF THE SUDDEN, MY CHECK ENGINE LIGHT TURNS ON, AND A MESSAGE POPS UP ON MY DASH THAT SAYS, "SERVICE TRANSMITION." THEN I COULDN'T ACCELERATE AT ALL, EVEN IF I PUSHED DOWN ALL THE WAY ON THE GAS. MY CAR IS LITERALLY AT 60,600 MILES RIGHT NOW, SO OF COURSE THAT JEEPS WARRANTY FOR POWER TRAIN WOULD STOP RIGHT AT THE 60,000 MILE MARK. THIS IS ALSO THE 4TH ISSUE I HAVE HAD WITH THIS JEEP IN 2 YEARS. MOSTLY BEEN ELECTRICAL PROBLEMS. ALSO NOTICED THAT THE PERSON THAT REPORTED AN ISSUE RIGHT BEFORE ME IS HAVING THE SAME PROBLEMS, AND WE ARE BOTH LOCATED IN COLORADO. SOMETHING SEEMS REALLY SKETCHY ON JEEPS END AND I SHOULDN'T KEEP HAVING TO PAY FOR JEEPS ISSUES. JEEP NEEDS TO BE ACCOUNTABLE FOR THIS ISSUE AS IT WILL LEAD TO A LAWSUIT.
Power train, Jul 13, 2019
WHILE DRIVING THE VEHICLE, THE ENGINE WILL DEFAULT TO LIMP MODE DUE TO THE TRANSMISSION. THIS USUALLY HAPPENS WHEN THE TRANSMISSION TEMPERATURE REACHES 181 DEGREES. WHILE DRIVING, I OBSERVED THE TRANSMISSION TEMPERATURE EACH TIME THE CHECK ENGINE LIGHT ILLUMINATED WITH THE WORDS "SERVICE TRANSMISSION", THE ENGINE REDUCES SPEED AND WILL NOT ACCELERATE. THIS FORCES ME TO PULL OVER AND LET THE TRANSMISSION COOL DOWN. ONCE COOLED DOWN, THE JEEP WILL OPERATE NORMALLY UNTIL THE TRANSMISSION TEMPERATURE REACHES 181 DEGREES AGAIN. THE CYCLE REPEATS WHEN THE VEHICLE IS DRIVEN FOR LONGER PERIODS OF TIME. (1 TO 2 HOURS) IT HAPPENS WHEN DRIVING ON THE HIGHWAY MORE OFTEN THAN IN TOWN.
Power train, Jul 12, 2019
IN DRIVE, WHEN I STOP AS IT IS STOPPED WITH BRAKE DEPRESSED AS IT IDLES IT SHIFTS (I'M ASSUMING DOWN SHIFTING) VERY HARD. WHEN IT DOES THAT THE MESSAGE "SERVICE TRANSMISSION" IS SHOWN ON THE CONTROL DISPLAY AND THEN TURNS THE SERVICE ENGINE LIGHT ON. IT STAYS ON FOR AN UNDETERMINED AMOUNT OF TIME EVEN WHEN I SHUT THE JEEP OFF AND TURN IT BACK ON. BUT RANDOMLY THEN AFTER I TURN THE JEEP OFF, WHEN I TURN IT BACK ON THE SERVICE ENGINE LIGHT IS OFF. THAT THEN SINCE THE SERVICE ENGINE LIGHT DOES GO OFF, CAN NOT GET A DIAGNOSTIC DOWN. IT HAS HAPPENED SEVERAL TIMES IN THE NEAR PAST AND THEN IT DID AGAIN TODAY, JULY 12, 2019.
Power train, Engine, Jul 11, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND STALLED IN HEAVY TRAFFIC. BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) STATED THAT A LOANER VEHICLE WAS NOT AN OPTION. SOUTH OAK JEEP DODGE CHRYSLER RAM (4550 LINCOLN HWY, MATTESON, IL 60443, (708) 747-7950) INDICATED THAT THE REPAIR WAS COVERED BY A POWER TRAIN WARRANTY TO SERVICE THE ENGINE. THE MANUFACTURER LATER STATED THAT THE FAILURE WAS DUE TO USER ERROR. THE DEALER INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT STATE IF THE POWER TRAIN WARRANTY WOULD COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Power train, Engine, Jul 11, 2019
WHEN I START THE VEHICLE IT REVS HIGH AND WHEN I TAKE OFF IT JUMPS/HESITATES. AS I AM DRIVING, THE WARNING BELL WILL "DING" A WARNING AND THE ENGINE JUST CUTS OFF. MESSAGE ON DASH TELLS ME I AM UNABLE TO SHIFT AND MUST PUT CAR IN PARK TO SHIFT. I AM UNABLE TO ACCELERATE OR TURN MY STEERING WHEEL AND AT A COMPLETE STOP. ALSO AS I MAKE A TURN AT A STOP LIGHT, THE WARNING "DING" WILL HAPPEN AND NO MESSAGE IS DISPLAYED ON DASH. THESE PROBLEMS HAVE OCCURRED WHILE THE CAR IS "IN MOTION"! NOT STOPPED!
Power train, Electrical system, Engine, Jul 9, 2019
MY 2015 JEEP CHEROKEE TRAILHAWK WHEN STARTING THE VEHICLE OR DRIVING THE RED LIGHTS ON THE SHIFTER WILL ALL TURN ON AND THE INSTRUMENT CLUSTER WITH DISPLAY A SERVICE SHIFTER SCREEN. SOMETIMES WHEN THE VEHICLE IS PARKED I CAN SHUT OFF THE CAR AND TURN THE CAR BACK ON AND RESET OTHER TIMES WILL IT RESET.
Power train, Jul 9, 2019
WHEN SLOWING TO ALMOST A STOP BUT NOT FULLY STOPPING, VEHICLE DOES NOT SELECT A GEAR IMMEDIATELY WHEN THE ACCELERATOR IS PRESSED. THE VEHICLE WILL NOT ENGAGE A GEAR FOR SEVERAL SECONDS WHIC RESULTS IN BEING UNABLE TO ACCELERATE ALL. WHEN THE VEHICLE DOES ENGAGE A GEAR, THERE IS A SUDDEN JOLT IF THE ACCELERATOR IS STILL PRESSED. IT IS A SAFETY CONCERN BECAUSE WHEN THE GEAR IS NOT ENGAGED YOU CANNOT ACCELERATE THE CAR AT ALL UNTIL IT FINALLY ENGAGES.
Power train, Engine, Jul 5, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE CONTACT PARKED THE VEHICLE, IT FAILED TO RESTART. WHEN THE CONTACT MADE ANOTHER ATTEMPT, THE VEHICLE RESTARTED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IN ANY GEAR, IT JERKED AND MADE A LOUD NOISE. ALSO, THE TRANSMISSION INDICATOR BLINKED ON AND OFF. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED VERY HIGH WITHOUT THE ACCELERATOR PEDAL BEING PRESSED. JIM BROWNE CHRYSLER JEEP DODGE RAM OF DADE CITY (12020 US-301, DADE CITY, FL 33525, (352) 353-0704) ADVISED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Power train, Jun 30, 2019
WHEN TEMPERATURES REACH BELOW FREEZING OR ABOVE 80 DEGREES, MY CAR WILL SEND AN ERROR MESSAGE WHEN I PLACE THE CAR IN REVERSE. THE ERROR MESSAGE READS, 'SERVICE SHIFTER'. WHEN THE CAR IS THEN PLACED IN PARK AND TURNED OFF AND BACK ON, THE ERROR MESSAGE WILL LEAVE THE SCREEN. ALSO, THREE MONTHS AGO, MY CAR WOULD STALL WHILE DRIVING. AFTER LOOKING INTO THE ISSUE I FOUND THAT THE OIL HAD BEEN COMPLETELY DRAINED AFTER AN OIL CHANGE WAS ISSUED IN THE PREVIOUS MONTH. THERE WERE NO SIGNS OF LEAKS. AFTER FILLING THE CAR BACK UP WITH OIL THE ISSUE DID NOT OCCUR AGAIN. THIS MAY BE RELATED TO THE FIRST ISSUE.