2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: power train
1,002 reports, newest first. Show all
Power train, Jun 29, 2019
SERVICE SHIFTER LIGHT CONTINUES TO COME ON FOR THE TRANSMISSION. CAN ONLY BE RESET BY TURNING THE VEHICLE OFF AND THEN BACK ON. WHEN THIS HAPPENS, FOUR WHEEL DRIVE DOES NOT WORK, THE VEHICLE SHIFTS IMPROPERLY AND LUNGES AT LOWER SPEEDS AND THE GAUGE CLUSTER ON THE DASH WILL ONLY SHOW 'SERVICE SHIFTER' TENDERING IT USELESS. THE LIGHT COMES ON WHILE DRIVING OR STOPPED AND AT VARIOUS DRIVING CONDITIONS. THIS HAS BEEN A PROBLEM FOR MONTHS AND IS NOT COVERED UNDER THE EXTENDED POWER TRAIN WARRANTY.
Power train, Jun 26, 2019
ONCE THE VEHICLE IS ON THE ROAD, WHEN CALLING FOR ADDITIONAL POWER, THE TRANSMISSION DOES NOT RESPOND. TRANSMISSION STAYS IN CURRENT GEAR AND WILL NOT ALLOW VEHICLE TO ACCELERATE. SERVICE TRANSMISSION LIGHT AND ENGINE LIGHT BOTH COME ON EACH TIME THIS HAPPENS. IT SEEMS EVERY TIME THIS CONDITION OCCURS, IT'S APPROXIMATELY 20 MINUTES INTO THE DRIVE WHETHER IT BE ON THE HIGHWAY OR CITY DRIVING.
Suspension, Power train, Other or unspecified, Jun 25, 2019
SERVICE SHIFTER
Power train, Jun 20, 2019
TRANSMISSION
Power train, Vehicle speed control, Jun 18, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS AT A STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, IT ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AUSTIN CHRYSLER JEEP DODGE RAM (2905 W OAKLAND AVE, AUSTIN, MN 55912, (507) 433-8877) FOR A SECOND DIAGNOSIS, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 58760311. THE FAILURE MILEAGE WAS 62,457.
Power train, Jun 18, 2019
THE TRANSMISSION WAS STUCK IN NEUTRAL AND REQUIRED A TOW TO A DEALERSHIP TO HAVE IT REPAIRED. EVEN THOUGH IT IS UNDER WARRANTY, JEEP DENIED THE WARRANTY CLAIM, AND COULDN'T TELL ME WHY IT HAPPENED.
Power train, Electrical system, Other or unspecified, Jun 15, 2019
SERVICE SHIFTER SERVICE SHIFTER KEEPS POPPING UP AS I'M DRIVING. STREETS AND HIGHWAY.
Power train, Jun 15, 2019
"SERVICE SHIFTER"WARNING INTERMITTENTLY STAYING ON. RESETS SOMETIMES BY RESTARTING CAR.. WAS SERVICED FOR THIS TWICE BY DEALER UNDER WARRANTY. NOT SURE WHAT MIGHT HAPPEN IF IT COMPLETELY FAILS WHILE DRIVING. HAPPENS MOVING OR STATIONARY.
Power train, Jun 7, 2019
MY JEEP SHIFTER SERVICE LIGHT HAS COME ON AT APPROX 46650 MILES. I TOOK IT TO MY LOCAL MECHANIC (ACTIVE MILITARY OVERSEAS) AND HE SAID I'M ONE OF SEVERAL JEEPS HE HAS SEEN THIS WEEK WHO HAVE COME IN WITH THE SAME CONCERN. RIGHT NOW MY CAR STILL OPERATES NORMAL WITH THE EXCEPTION. OF THE SERVICE SHIFTER MESSAGE NOT GOING AWAY BUT IT'S ODD THAT SO MANY VEHICLES IN THIS AREA WOULD HAVE A SIMILAR PROBLEM AT THE SAME TIME.
Power train, Electronic stability control (ESC), Service brakes, Jun 5, 2019
WAS PARKED AT THE STORE GOT IN AND STARTED IT. IT HICCUPED ON STARTING. SHIFTED TO REVERSE AND A HUGE CLUNK HAPPENED. I REVERED AND SHIFTED TO DRIVE AGAIN A HUGE CLUNK. ONCE DRIVING IT HAD NO POWER AND SERVICE TRANSMISSION AND PARKING BRAKE CAME ON.
Power train, May 31, 2019
THE 9-SPEED AUTOMATIC TRANSMISSION HAS BEEN EXPERIENCING PROBLEMS FOR ALMOST A YEAR. THE TRANSMISSION LURCHES, HESITATES ON ACCELERATION, SHIFTS INTO NEUTRAL, AND MAKES CLUCKING SOUNDS WHEN SHIFTED INTO DRIVE. MY DEALER (SHERIDAN MOTORS) TRIED TO REPAIR THE PROBLEM WITH A SOFTWARE UPDATE IN JANUARY, 2019 (SEE ATTACHED INVOICE), BUT THE PROBLEM PERSISTS. RECENTLY, WHILE DRIVING ON I-25 NORTH OF DENVER, CO, THE TRANSMISSION HESITATED FOR SEVERAL SECONDS ON ACCELERATION AND DROPPED SPEED FROM 75 MPH TO 61 MPH. THIS ALMOST CAUSED US TO BE REAR-ENDED BY FOLLOWING TRAFFIC. I NO LONGER CONSIDER IT SAFE TO DRIVE MY 2015 JEEP CHEROKEE. I HAVE READ MANY STORIES OF JEEP OWNERS HAVING THE SAME CONTINUOUS ISSUES WITH THESE 9-SPEED AUTOMATIC TRANSMISSIONS, AND I THINK ALL VEHICLES WITH THESE TRANSMISSIONS NEED TO BE IMMEDIATELY RECALLED.
Power train, Electrical system, Engine, May 28, 2019
THE 2015 JEEP CHEROKEE LATITUDE 44..SHUT DOWN IN MOVING TRAFFIC .DASH STATED TO PUT CAR IN PARK TO SHIFT GEAR.VEHICLE WAS ALREADY IN GEAR.VEHICLE STARTED BACK UP AND I MADE IT TO A GAS STATION WHERE IT SHUT DOWN AT THE PUMP.VEHICLE HAD TO BE TOWED TO THE DEALER. THIS IS THE THIRD TIME SINCE I PURCHASED THE VEHICLE IT HAD TO BE TOWED FOR SHUTTING DOWN IN MOTION. I BOUGHT THE CAR BRAND NEW IN MAY OF 2015. HAS 51K MILES ON IT NOW. ALSO IT SHIFTS IRATICLY. THE CRUISE CONTROL ACCELERATES ON IT'S OWN. SOMETHING MUST BE DID ONE OR PEOPLE WILL GET HURT .
Power train, Other or unspecified, May 27, 2019
I WAS MAKING A RIGHT HAND TURN OFF OF CLOVE RD. ALL OF A SUDDEN THERE WAS A THUNK AND I COULDN'T ACCELERATE BEYOND 2MPH, CHECK TRANSMISSION AND CHECK ENGINE LIGHT CAME ON. PUT IT IN PARK AND IT KEPT ROLLING. A HELPER HAD THE COMPUTER AND IT READ POWER CONTROL MODULE.
Power train, May 22, 2019
ENTIRE DRIVE TERRAIN LOCKED UP AND HAD TO HAVE IT TOWED. SERVICE TRANSMISSION, SERVICE PARK BRAKE, SERVICE SHIFTER CAME ON. EXACTLY SAME PROBLEM HAPPENED AGAIN LOCKING UP WITH SAME EXACT PROBLEM.... SERVICE BRAKE, SERVICE TRANSMISSION, SERVICE SHIFTER!
Power train, May 16, 2019
THE TRANSMISSION IN THE VEHICLE HAS BEEN AN ISSUE SINCE I BOUGHT THE VEHICLE NEW. IT HESITATES AND EVENTUALLY JERKS FORWARD WHEN ATTEMPTING TO CLIMB A HILL, AND THE TRANSMISSION DOESN'T GEAR DOWN PROPERLY WHEN GOING DOWNHILL. I'VE RETURNED IT TO THE DEALER FOR SOFTWARE UPDATES IN THE PAST BUT HAVEN'T SEEN A DIFFERENCE. NOW I HAVE AN ALERT FOR "SERVICE SHIFTER" APPEARING, WITH THE SHIFTER LIGHTS ALL ILLUMINATED. I'VE CALLED THE DEALER MULTIPLE TIMES, AND FINALLY WAS ABLE TO GET A SERVICE APPOINTMENT, BUT THE APPOINTMENT IS A MONTH AWAY BECAUSE THEY'RE SO BACKED UP. I ASKED THE SERVICE REP WHETHER THIS COULD BE A HAZARD AND WAS TOLD THE VEHICLE MAY NOT GO INTO GEAR SO THE VEHICLE COULD LEAVE ME STRANDED. A MONTH FOR A SERVICE APPOINTMENT, REALLY?? THIS IS A SERIOUS HAZARD AND NOW I'M TRYING TO FIGURE OUT WHAT DO TO ABOUT AN UPCOMING VACATION PLANNED, WHICH HAPPENS BEFORE THE SERVICE APPOINTMENT. I'M ALSO WORRIED ABOUT THE APPOINTMENT ITSELF, AND WHAT WILL HAPPEN TO THE CAR AFTERWARDS, SINCE I'VE READ ONLINE COMMENTS ABOUT WORSENING CONDITIONS AFTER CARS HAVE BEEN SERVICED. THE "SERVICE SHIFTER" MESSAGE HAD BEEN APPEARING PERIODICALLY BUT NOW (STARTING 5/12/19) IT'S COMING ON DURING ALMOST EVERY DRIVE.
Power train, May 8, 2019
THE JEEP TURNED OFF WHILE MY WIFE WAS DRIVING MULTIPLE TIMES. THE ENGINE WOULD SHUT OFF, SHE WOULD HAVE TO TURN THE JEEP OFF AND SHIFT TO PARK. SHE WOULD THEN HAVE TO START THE JEEP AND PUT IT INTO GEAR TO DRIVE. ALL THESE STEPS HAD TO BE DONE WHILE IN TRAFFIC. ONE TIME SHE WAS TURNING LEFT AT A BUSY INTERSECTION. WE TOOK IT TO THE DEALER TO FIX, THE MECHANIC WAS ABLE TO REPLICATE THE ISSUE. THE SAID THE OIL NEEDED TO BE CHANGED (CHARGED US OVER $100). THEY CHANGED THE OIL AND GAVE US THE JEEP BACK. TWO MONTHS LATER THE JEEP DID THE SAME THING. THIS TIME IN OUR DRIVEWAY (NOT AS SCARY). I TOOK IT BACK TO THE DEALER THE NEXT DAY. THEY HAD THE JEEP 1 WEEK AND COULD NOT REPLICATE THE ISSUE AGAIN. THEY TOLD ME TO COME GET THE JEEP. I WAS NOT HAPPY WITH THIS ANSWER (MY WIFE AND TWO BOYS DRIVE THIS JEEP). I EMAILED THE CEO OF CHRYSLER FCA US LLC MY CONCERNS. I WAS CALLED BACK BY REGINA KNOX. SHE HAD THE DEALER KEEP THE AUTO FOR ANOTHER WEEK. THEY STILL DID NOT FIND ANY ISSUES. I WAS TOLD TO GET THE CAR AND THAT THEY WOULD NOT DO ANYTHING FOR ME. I TOLD HER I FELT THE JEEP WAS UNSAFE. I TOLD HER I DIDN'T WANT TO DRIVE IT. SHE SAID "I CANNOT BUY IT FROM YOU", SHE DID OFFER ME EMPLOYEE PRICING IF I WANTED ANOTHER NEW AUTO FROM CHRYSLER. THE ERROR MESSAGE READS "SHIFT TO P THEN DESIRED GEAR"
Power train, May 6, 2019
I GET A " SERVICE SHIFTER" POP UPON THE DASH AND THE GEAR CHANGERS TURNS RED. CONTACTED TWO DEALERSHIPS AND BOTH STATED THAT THEY DID NOT KNOW WHAT THAT MEANS. THE SERVICE SHIFTER DOES NOT POP UP ALL THE TIMES. IT IS NOT CONSISTENT SOMETIMES IT POPS UP BUT NOT ALL THE TIME.
Power train, May 6, 2019
WHEN SLOWING DOWN BETWEEN 25-35MPH, THE TRANSMISSION 'CLUNKS' VIOLENTLY AND THE ENTIRE CAR SHAKES AND IT IS VERY LOUD. I HAVE HAD IT TO THE DEALER TWICE; FIRST TIME THEY SAID IT NEEDED A SOFTWARE UPDATE WHICH THEY SUPPOSEDLY DID, BUT NOTHING CHANGED. I HAD IT IN AGAIN AND THEY SAID THERE WAS NOTHING WRONG WITH THE TRANSMISSION, THAT IT IS 'NORMAL', AND TO JUST DRIVE IT SO THE COMPUTER CAN 'LEARN MY DRIVING HABITS'. WHAT??? THIS IS MY FOURTH JEEP AND I'VE NEVER HAD PROBLEMS LIKE THIS. I BOUGHT IT USED AND HAVE ONLY HAD IT A MONTH AND FEEL I'M STUCK WITH A LEMON.
Power train, May 3, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 17 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, "SERVICE TRANSMISSION" POPULATED ON THE MESSAGE CENTER. THE VEHICLE WAS PUSHED ONTO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST EIGHT TIMES AND WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO FULLERTON CHRYSLER/JEEP (1050 US-22, SOMERVILLE, NJ 08876) AT LEAST EIGHT TIMES, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING ON MAY 4, 2019. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Power train, May 3, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. TWO YEARS AGO, THE CONTACT PURCHASED THE VEHICLE "AS IS" AND WITH A SHORT THIRTY DAY WARRANTY. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT HEARD A HARD KNOCK IN THE ENGINE, WHICH WAS POSSIBLY CAUSED BY THE TRANSMISSION. IN ADDITION, THE VEHICLE SHIFTED OUT OF DIFFERENT GEARS. THE VEHICLE WAS TAKEN TO THE DAYTON ANDREWS DODGE CHRYSLER JEEP RAM (3613, 2301 34TH ST N, ST. PETERSBURG, FL 33713, (727) 321-0500) TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Power train, Electrical system, May 2, 2019
JEEP CHEROKEE 2015 39K MILES. TROUBLE STARTING. SOMETIMES IT TURNS ON, OTHER TIMES IT DOESN'T. ALSO HAVE A LIGHT ON 'SVC 4WD'
Power train, Apr 30, 2019
WHILE ENGAGED, AUTOMATIC TRANSMISSION EXPERIENCES DELAYED, OR SUDDEN SHIFTING, CAUSING A GRINDING NOISE OR THUD SOUND DURING SHIFTING. ALTERNATIVELY, THERE APPEARS TO BE A HARSH ENGAGEMENT OF GEARS OR REDUCED POWER WHEN THE VEHICLE SHIFTS INTO GEAR.
Power train, Apr 27, 2019
IT SAYS SERVICE SHIFTER. DRIVING. ALL SHIFTER LIGHTS ILLUMINATE RED.
Power train, Apr 24, 2019
VEHICLE SHIFTS JERKY. USUALLY OCCURS AROUND 30 MPH SOMETIMES ON AN INCLINE, SOMETIMES ON FLAT GROUND. NO WARNING LIGHTS HAVE EVER LIT UP AND THE TRANS TEMP IS NORMAL. IT HAS BEEN HAPPENING FOR ABOUT A MONTH OFF AND ON. NO CONSISTENCY TO THE ISSUE.
Power train, Apr 20, 2019
I HAVE A JEEP CHEROKEE SPORT 2015, 14K MILES; ON 3 DIFFERENT OCCASIONS THE TRANSMISSION HAS DISENGAGE WHILE DRIVING ON HIGHWAY LOSING ALL ACCELERATION AND RESPONSE. CHECK ENGINE LIGHT 'ON' AND "SERVICE TRANSMISSION" ALERT DISPLAYED. AFTER TURNING THE CAR OFF AND RESTARTING, CHECK ENGINE LIGHT STAYED ON BUT NO "SERVICE TRANSMISSION" ALERT. I WAS ABLE TO DRIVE THE CAR FOR 10 MINUTES BEFORE THE SAME EVENTS HAPPENED AGAIN. ALL EVENTS OCCURRED WHILE HIGHWAY DRIVING AND AFTER A OIL CHANGE (SECOND). I HAD DRIVEN (UNDER 40 MPH) THE CAR IN TOWN FOR 2 WEEKS AFTER OIL CHANGE WITH NO ISSUES. NO PREVIOUS ISSUES BEFORE OIL CHANGE. THIS IS VERY DANGEROUS ISSUE; MANY COMPLAINTS CAN BE FOUND ON LINE OF THIS VERY ISSUE, SUGGESTING A SOFTWARE OR SENSOR ISSUE. WILL SOMEONE HAVE TO PAY THE ULTIMATE PRICE WITH THEIR LIFE BEFORE A TOTAL RECALL IS ISSUED? COMPLAINT FILED WITH WASHINGTON STATE AG OFFICE AND US CONGRESSIONAL REPRESENTATIVES