2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: power train
1,002 reports, newest first. Show all
Power train, Mar 3, 2016
MY 2015 JEEP CHEROKEE HAS BEEN HAVING TRANSMISSION PROBLEMS SINCE I BOUGHT THE VEHICLE IN NOV '14. WHEN COMING TO A STOP SIGN, THE TRANSMISSION WOULD JUMP INTO LOWER GEAR CAUSING THE VEHICLE TO LUNGE FORWARD. HOWEVER, MORE DANGEROUSLY, UPON COMING TO A NEAR STOP AND ACCELERATING, THE TRANSMISSION WILL VERY SLUGGISHLY MOVE THE VEHICLE FORWARD, THEN RAPIDLY ACCELERATE CAUSING THE TIRES TO BREAK TRACTION AND "PEEL OUT". I HAVE NEARLY BEEN IN FOUR ACCIDENTS BECAUSE OF THIS ISSUE, TWO BECAUSE THE TRANSMISSION WOULDN'T ACCELERATE, AND THE OTHER TWO BECAUSE I ALMOST LOST CONTROL OF THE VEHICLE AS THE FRONT TIRES SPUN OUT OF CONTROL. THIS IS COMPLETELY UNACCEPTABLE AND IS A CLEAR SAFETY HAZARD. I HAVE HAD MY JEEP AT A DEALERSHIP FOR WARRANTY SERVICE ON THIS MATTER TWICE NOW, WITH ABSOLUTELY ZERO CORRECTIVE ACTIONS. ON BOTH OCCASIONS, THEY "UPDATED THE TRANSMISSION SOFTWARE" BUT THE PROBLEM STILL EXISTED. TODAY, WHILE DRIVING HOME FROM WORK, I ATTEMPTED A LEFT HAND TURN WITH NO ONCOMING TRAFFIC. THE TRANSMISSION, WITH THE ENGINE AT 2,500 RPMS, VERY SLOWLY MOVED THE VEHICLE, THEN IT SPUN OUT THE FRONT TIRES ALMOST COLLIDING ME WITH A SCHOOL BUS WAITING TO MAKE A RIGHT TURN. THIS TRANSMISSION IS DANGEROUS, JEEP DOES NOT HAVE AN ADEQUATE FIX TO THIS PROBLEM, AND MY VEHICLE WARRANTY IS ABOUT TO EXPIRE. I COULD CARE LESS ABOUT THE EXPIRATION, I WOULD BE WILLING TO PAY SEVERAL THOUSAND DOLLARS TO FIX THIS ISSUE, BUT IT DOESN'T APPEAR THAT JEEP HAS AN ADEQUATE FIX TO THE PROBLEM.
Power train, Wheels, Feb 29, 2016
HAVE HAD SERIOUS TRANSMISSION ISSUES SINCE APPROX. 1800 MILES. HAVE HAD TRANSMISSION "FLASHED" NUMEROUS TIMES. IT GETS WORSE EACH TIME. STALLS, WON'T ACCELERATE, HANGS IN GEAR, HESITATES, JERKS, JUMPS, IF TRYING TO GET INTO TRAFFIC OR GO ACROSS A BUSY ROAD, YOU NEVER KNOW IF IT IS GOING TO GO OR NOT. VERY DANGEROUS. I HAVE OWNED OVER 100 VEHICLES (AGE 71) AND THIS IS THE WORSE TRANSMISSION I HAVE EVER HAD. JEEP HAS NO FIX FOR THE PROBLEM., SO I WAS TOLD BY DEALERSHIP PERSONNEL. THE PROBLEM WAS EVIDENT WHEN THE VEHICLE WAS INTRODUCED AND HELD UP THE INITIAL INTRODUCTION. AFTER 3 YEARS STILL DO NOT KNOW WHAT TO DO. THE 2106'S HAVE THE SAME PROBLEMS. VERY DANGEROUS SITUATION!!!
Power train, Feb 22, 2016
SINCE PURCHASING THIS VEHICLE, THE TRANSMISSION IS VERY SLUGGISH. WHEN ATTEMPTING TO ACCELERATE FROM A YIELD (NOT FULL STOP) THE TRANSMISSION WILL REFUSE TO ENGAGE FOR UP TO 3 SECONDS. WHEN IT DOES ENGAGE, IT JERKS AND CAUSES THE VEHICLE TO LUNGE.
Power train, Feb 17, 2016
THE TRANSMISSION IN THIS CAR HAS SERIOUS PROBLEMS WHICH RENDER THE CAR UNPREDICTABLE AND UNSAFE. ON LEAVING FROM A SIGNAL AFTER A FULL STOP THERE IS NO RESPONSE AFTER STEPPING ON THE ACCELERATOR - THE CAR DOES NOT MOVE AND THEN SUDDENLY LURCHES FORWARD. THIS HAPPENS FREQUENTLY BUT NOT ALWAYS. ALSO, LEAVING FROM A FULL STOP, SOMETIMES THE VEHICLE TAKES RIGHT OFF AND THEN BOGS DOWN COMPLETELY WHICH IS VERY HAZARDOUS WHEN IN ONCOMING TRAFFIC OR TURNING A CORNER. IN ADDITION STEPPING ON THE ACCELERATOR WHILE ON THE ROAD TO PASS A CAR THERE IS OFTEN NO RESPONSE FROM THE TRANSMISSION AND THEN SUDDENLY THE TRANSMISSION TAKES HOLD. AGAIN, FREQUENT BUT NOT ALL THE TIME. ON PUTTING THE CAR INTO REVERSE THE REAR END AND TRANSMISSION HAVE A LOAD BANGING CLUNK AND THEN TAKE HOLD WITH A LURCH. ON A DOWNSLOPE THERE IS NO SLOWING OF THE VEHICLE VIA THE TRANSMISSION AND THE BRAKES HAVE TO CONSTANTLY BE APPLIED. BETWEEN 20 ' 40 MPH THE VEHICLE OFTEN SPEEDS UP WHEN WE TAKE OUR FOOT OFF OF THE ACCELERATOR. THE TRANSMISSION IS COMPLETELY UNPREDICTABLE MAKING IT TOTALLY UNSAFE TO OPERATE THE VEHICLE DEPENDABLY. WE HAVE TAKEN OUR JEEP INTO THE DEALER 6 TIMES BUT THEY ARE UNABLE TO MAKE ANY IMPROVEMENT AND IN FACT ALL ISSUES ARE GETTING MORE FREQUENT AND PRONOUNCED.
Power train, Feb 15, 2016, crash
PARKED VEHICLE AT MY PLACE OF BUSINESS, GOT OUT, WALKED INSIDE. WHILE INSIDE I HEARD A THUMP, WHEN I OPENED THE DOOR TO GO BACK OUTSIDE THE VEHICLE WAS TWO FEET FROMM THE DOOR AND THE BUMPER UP AGAINST A PROPANE TANK. THE VEHICLE WAS STATIONARY WHEN I GOT OUT AND WAS FOR A FEW MINUTES, I KNOW THIS BECAUSE I HAVE CCTV CAMERA VIDEO. THE VEHICLE BUMPER HAS DAMAGE.
Power train, Feb 4, 2016
2015 JEEP CHEROKEE LATITUDE. EXPERIENCING LUNGING "JOLT" WHEN GAS PEDAL IS "CAREFULLY" USED ESPECIALLY AFTER A STOP. SLIGHT BUT NOTICEABLE ACCELERATION WHILE COASTING OR BRAKING. PERIODIC UNUSUAL REVVING IN LOWER GEARS WHILE ACCELERATING. VEHICLE TAKEN TO THE DEALERSHIP FOR "FLASH" AND MULTIPLE RE-ASSESSMENT BUT DEALER STATES VEHICLE PERFORMS AS "DESIGNED". DEALERSHIP STATES MULTIPLE COMPLAINTS FOR THE SAME REASON BY OTHER CUSTOMERS. CASE WORKERS FROM FCA OFFERED TRANSMISSION WARRANTY EXTENSION FOR LIFE BUT RETRACTED OFFER AFTER IT WAS FOUND WE HAVE ALREADY PURCHASED EXTENDED WARRANTY. CASE WORKER THEN OFFERED 2 YEARS WORTH OF OIL CHANGES. THE OFFER WAS REFUSED SO COMPLAINT HAS BEEN CLOSED FOR THE SECOND TIME.
Power train, Jan 31, 2016
TRANSMISSION SHIFTS VERY ROUGH WHEN SHIFTING FROM FIRST TO SECOND. SOMETIMES THE WHOLE VEHICLE WHICH SHAKE WHEN IT SHIFTS.
Power train, Jan 28, 2016
UNDER ACCELERATION FROM A STOP (EITHER STRAIGHT LINE OR MAKING A RIGHT HAND TURN) THE RPMS INCREASE BEFORE THE VEHICLE RESPONDS. WHEN IT DOES, THE VEHICLE LUNGES FORWARD UNPREDICTABLY. DURING MANUAL SHIFTING AND BRAKING (WHILE IN MOTION) THE RPMS SHOOT UP TO BEFORE TRANSMISSION ENGAGES 4TH GEAR WHEN DOWNSHIFTING FROM 5TH CAUSING A MOMENTARY FREEWHEELING SCENARIO. DURING ACCELERATION FROM ABOUT 10-15 MPH THE VEHICLE ONCE AGAIN INCREASES RPMS AND THEN LUNGES FORWARD. THE VEHICLE PERFORMS HARD SHIFTING BETWEEN GEARS WHILE IN MOTION. AT FREEWAY SPEEDS THE TRANSMISSION MAY NOT DOWNSHIFT/ RESPOND OR ACCELERATE FOR 3-4 SECONDS. WHEN REVERSING THE THE SAME LUNGING SCENARIO OCCURS HOWEVER IT IS LESS PREDICABLE AS REVERSE GEAR IS TALLER. OVERALL PERFORMANCE IS SPORADIC AND UNPREDICTABLE.
Power train, Jan 26, 2016
RMP'S SPIKE WHEN TRYING TO STOP LUNGING VEHICLE FORWARD, COASTING WITHOUT CRUISE CONTROL ON INTERSTATE AT 70 VEHICLE RPM'S JUMPED UP CAUSING IT TO INCREASE SPEED LUNGING FORWARD TO 80 MPH AS IF ACCELERATOR IS PUSHED, LETTING OFF GAS TO SLOW DOWN VEHICLE WILL LUNGE FORWARD AS IF YOU WERE APPLYING GAS AND RPM'S JUMP UP, IF FOOT ISN'T ON BREAK YOU WOULD HIT SOMEONE, VERY UNSAFE TO DRIVE AND HAS ALREADY ALMOST CAUSED ME TO HIT SOMEONE 4 TIMES. DOESN'T DO IT ALL THE TIME IT AND IS INTERMITTENT. PROBLEM HAS OCCURRED APPROXIMATELY 6 TIMES. HAS BEEN TO DEALER OVER 30 DAYS AND ONLY HAS 5,000 MILES ON IT. THEY SAY CAN'T DUPLICATE THE PROBLEM. VERY UNSAFE TO DRIVE AND NO ONE WANTS TO FIX PROBLEM. STARTED HAPPING AT 2,000 MILES.
Power train, Jan 21, 2016, fire
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE WOULD NOT CHANGE GEARS WHEN PROMPTED AND WOULD NOT ACCELERATE. IN ADDITION, THERE WAS AN ODOR OF BURNING RUBBER AND A CLICKING NOISE FROM THE TRANSMISSION. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.
Power train, Engine, Jan 14, 2016
I WAS BACKING UP MY DAUGHTERS DRIVEWAY. HER DRIVEWAY IS A LITTLE STEEP AND WHEN I WENT TO GIVE THE JEEP MORE GAS THE RPMS DROPPED FROM 1500 TO IDLE AND THEN BACK TO 1500 RPMS REALLY QUICK, IT DID THIS A COUPLE TIMES. THE DOG ENDED UP ON THE FLOOR OF THE CAR, FRIENDS STANDING OUTSIDE THE CAR THOUGH I DIDN'T KNOW HOW TO DRIVE. I FINALLY HAD TO TURN THE JEEP AROUND AND GO UP HER DRIVEWAY IN THE FORWARD DIRECTION. WE WENT OUT TO EAT LATER AND WHEN I CAME BACK I TRIED BACKING UP HER DRIVEWAY AGAIN AND IT DID THE SAME THING. I TOOK THE JEEP INTO THE DEALER ON 6/29/15 WITH 990 MILES ON IT. THE DEALER UPDATED THE PCM AND TCM AND RETESTED IT BUT COULD NOT GET IT TO FAIL. IT FAILED AGAIN ABOUT 3 MONTHS LATER ON LABOR DAY WEEKEND, 2015. AGAIN BACKING UP MY DAUGHTERS DRIVEWAY. I CONTACTED THE JEEP SERVICE MANAGER AND HE SAID THEY PROBABLY CAN'T FIX IT IF IT DOESN'T SET A CODE. (GREAT) THE JEEP HASN'T FAILED BACKING UP AGAIN BUT IT DID FAIL ON THE HIGHWAY AT 65 MILES PER HOUR COMPLETELY SHUTTING DOWN AND NOT RESTARTING. (SEE COMPLAINT #10819212) LIKE OTHER JEEP OWNERS I'VE NOTICED THE JEEP STAYS IN THIRD GEAR TO LONG AT LOW SPEED, ESPECIALLY IF YOU HAVE TO MAKE A LEFT TURN IN FRONT OF ON COMING TRAFFIC. I'VE RESORTED TO DOWN SHIFTING THE TRANSMISSION MYSELF SO I CAN HAVE SOME POWER TO MAKE THE TURN WITHOUT GETTING HIT. ( NOTE TO CHRYSLER, I'M A FIRST TIME JEEP BUYER, KEEP DOING NOTHING ABOUT THE ENGINE AND TRANSMISSION PROBLEMS AND YOU CAN FIND YOUR JEEP AT A FORD OR CHEVY DEALERSHIP.......REAL SOON).
Power train, Engine, Jan 13, 2016
MY TRANSMISSION HAS BEEN SLIPPING SINCE I PURCHASED THE VEHICLE A YEAR AGO, (12-28-15) APPX, THEY SAID THEY FIXED THE PROBLEM, BUT IT HAS RECENTLY BECAME WORSE THAT IT WAS ORIGINALLY. WHEN I'M STOPPED AND THEN BEGIN TO START GOING AGAIN THE CAR HESITATES FOR ABOUT 3-5 SECONDS THEN IT JERKS AND GOES. IT ALSO SEEMS TO DOWNSHIFT ON ITS OWN OR NOT AT ALL.
Power train, Jan 12, 2016
THERE HAVE BEEN SEVERAL INSTANCES OF SLOW RESPONSE FROM THE TRANSMISSION. HEADING SOUTH AT A HIGHWAY INTERSECTION WHERE CROSS TRAFFIC DOES NOT STOP, I WAITED AT THE STOP SIGN UNTIL TRAFFIC WAS CLEAR TO THE EAST. I PRESSED THE ACCELERATOR AND DIDN'T GET MUCH RESPONSE UNTIL TRAFFIC WAS CLOSE ENOUGH THAT I DEBATED ABOUT NOT CROSSING AND THE CAR SUDDENLY MOVED INTO THE LANES OF TRAFFIC. I WAS ABLE TO CROSS TO THE DIVIDER BEFORE BEING BROADSIDED BECAUSE TRAFFIC SLOWED FOR ME. ANOTHER INCIDENT INVOLVES PULLING OUT OF MY DRIVEWAY. I LIVE ON A MAJOR HIGHWAY SO I AM VERY CAUTIOUS WHEN I PULL OUT. AS I TURNED RIGHT FROM MY DRIVEWAY MY CAR DIDN'T DO MORE THAN CREEP ALONG EVEN THOUGH IT HAD GONE DOWN THE DRIVE JUST FINE. I GOT THE RPM UP TO 6 ON THE GAUGE (7 IS RED) WHEN IT SUDDENLY "CAUGHT" AND TOOK OFF. A CAR THAT HAD BEEN A LONG DISTANCE BACK CAME VERY CLOSE TO REAR-ENDING ME. ON ANOTHER OCCASION AS I PULLED UP BEHIND A CAR AT A LIGHT, MY CAR WAS STOPPING AND THEN SUDDENLY LURCHED FORWARD BEFORE COMING TO A COMPLETE STOP. I HADN'T STOPPED BRAKING OR PUSHED THE ACCELERATOR. I WOULD HAVE HIT THE CAR IN FRONT OF ME IF I HADN'T BEEN LEAVING A FAIR AMOUNT OF ROOM BETWEEN US. THE VARIABILITY AND UNPREDICTABILITY OF THIS CAR IS WHAT MAKES IT SO DANGEROUS. IT HAS SMALL ISSUES LIKE DIFFICULTY CLIMBING HILLS ON OCCASION OR JUMPING WHEN IT SHIFTS DURING NORMAL DRIVING BUT I HAVE CHANGED MY ROUTES (CHOOSE STOPLIGHTS TO CROSS HIGHWAYS) AND DRIVING STYLE (LEAVE LOTS OF ROOM BETWEEN IT AND OTHER CARS) TO ACCOMMODATE DAILY INCONVENIENCE.
Power train, Jan 7, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO THIRD GEAR AND DOWNSHIFTED TO THE NEXT GEAR ON ITS OWN. THE VEHICLE ALSO JERKED WHILE DRIVING 30 MPH WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 02/03/16 *BF THE CONSUMER STATED THE DEALER REPLACED THE TRANSMISSION CONTROL AND WIRING HARNESS. THE CONSUMER STATED THE VEHICLE WAS A LITTLE BETTER, BUT THERE WAS STILL SOME HARD SHIFTING AND THE DOWN SHIFTING FROM 5TH TO 1ST WAS SLOW AND SOMETIMES NON-EXISTENT. UPDATED 02/09/16*JB
Power train, Jan 7, 2016
DANGEROUS 2015 JEEP CHEROKEE LATITUDE WITH 853 MILES. FIRST WEEK OF OWNERSHIP I NOTICED A VERY ODD SHIFTING WERE THE JEEP WOULD LUNG FORWARD FROM 1ST TO 2ND GEAR AT ABOUT 5MPH, HARD SHIFTS, AND WAS STRUGGLING TO FIND GEARS AT 35-40MPH ALONG WITH A NONRESPONSIVE GAS PEDAL THAT SPOOKED ME DURING MANY ACCELERATION INSTANCES OF SLOW SPEEDS AND HIGHWAY SPEEDS. TOOK INTO THE DEALERSHIP WHERE I BOUGHT IT FROM AND EXPLAINED WHAT WAS BEING EXPERIENCED, WITH THE BACK UP CAMERA BEING SATURATED WITH LIGHT, AND GAS DOOR THAT WAS NOT ALIGNED WITH THE BODY. THEY CHECKED FOR CODES BUT A SERVICE LIGHT NEVER APPEARED. WAS TOLD THERE WERE UPDATES THAT NEED TO BE INSTALLED. AFTER THE UPDATE,WHICH I ASSUMED WAS A POWER TRAIN UPDATE FOR THE TRANSMISSION. LEFT DEALERSHIP AND IT ALL STARTED HAPPENING AGAIN WITH THE TRANSMISSION. SO WAS TOLD BY A SERVICE REP NEED TO LET THE TRANSMISSION LEARN MY DRIVING HABITS WHITH NO HARSH ACCELERATION BECAUSE OF THE 350 MILE BREAKIN PERIOD. DROVE FOR A WHILE TOO SEE IF IT WOULD SMOOTH OUT. NOPE IT DIDN'T IT STARTED HAVING AN ODD FEELING WHEN PUT IN DRIVE AND MOVING FORWARD LIKE THE CLUTCHS IN THE TRANSMISSION WERE SLIPPING WHICH GIVES THE SENSATION OF WOBBLE VIBRRATION. RETURNED IT BACK TO THE DEALERSHIP AGAIN FOR SECOND TIME DUE TO WHEN IN THE MID DEL OF AN INTERSECTION WHILE MAKING A LEFT TURN WITH APPROPRIATE THROTTLE APPLIED IT SUDDENLY LOSS POWER WITH TRAFFIC COMING FROM OPPOSITE DIRECTION SO I HAD TO WOT THE GAS PEDAL TO GET IT TO MOVE THEN IT RESPONDED WITH ME OVER ACCELERATING INTO A TURN AND IMMEDIATELY GOT OFF THE GAS AND HAD TO APPLY BRAKE PRESSURE AND CONTROL STEERING. IT HAPPENDED QUIET A FEW TIMES BEFORE I FINALLY GOT FRUSTRATED WITH IT AND RETURNED TO DEALER FOR SERVICE 3RD TIME. WAS TOLD COULDN'T DUPLICATE,SO THEY CAN'T FIX IT. FILED COMPLAINT WITH FCA FOR REMEDY. THIS JEEP MAKES ME FEAR DRIVING IT.
Power train, Jan 6, 2016
ERROR LIGHT COMES ON TOOK TO DEALERSHIP AT 6000 MILES, REPLACED TRANSMISSION, HAVE HAD MULTIPLE SHIFTING ISSUES AND CHRYSLER REFUSES TO FIX THE PROBLEM. REALLY DISCOURAGED AND FRUSTRATED WITH CHRYSLERS LACK OF RESPONSE.
Power train, Jan 6, 2016
I NOTICED THAT WHEN THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT FROM 5TH TO 4TH GEAR, THE CAR WOULD LURCH FORWARD AND BEGIN TO ACCELERATE EVEN WHEN MY FOOT WAS NOT ON THE PEDAL. SOON AFTERWARD THE TRANSMISSION LIGHT CAME ON. TOOK IT IN ON TWO SEPARATE OCCASIONS WITH NO RESULTS. AFTER THE THIRD SERVICE THEY REPLACED THE ENTIRE TRANSMISSION. WHEN I PICKED MY CAR UP THE LURCHING FROM 5TH TO 4TH GEAR WAS GONE, BUT A NEW AND MORE AGGRESSIVE LURCH TAKES PLACE EVERY TIME IT SHIFTS FROM 2ND TO 1ST. I'VE ALSO NOTICED WHAT APPEARS TO BE A VIBRATION THAT WAS NOT PRESENT BEFORE THE NEW TRANSMISSION. AFTER THIS 3RD SERVICE I DECIDED TO FILE A LEMON LAW REPORT
Power train, Jan 5, 2016
TRANSMISSION HARD SHIFTS WHEN DECREASING SPEED REACHES JUST UNDER 20 MPH. THE THUNK IS LOUD AND HARD ENOUGH TO MOMENTARILY SHAKE THE JEEP. THIS MODEL WAS NOT SUPPOSED TO BE AFFECTED BY THE SOFTWARE ISSUES AFFECTING OTHER PRODUCTION RUNS, BU IT IS CLEARLY PRESENT. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THEY RESET THE SHIFT POINTS. NOW THE TRANSITION THUNKS COMING FROM 4TH INTO 3RD. THE INITIAL COMPLAINT WAS 3RD INTO 2ND. THIS HAPPENS THE MAJORITY OF DOWNSHIFTS. IF THE AUTO-ENGINE OFF SWITCH IS ENGAGED (AUTO-OFF DISABLED) THE RATIO OF HARD SHIFTS TO CLEAN SHIFTS IMPROVES BY ABOUT 20%. THIS APPEARS TO BE AN UNREPORTED SOFTWARE ISSUE. THE DEALERSHIP IS TELLING ME THAT IF THERE IS NO ERROR CODE THERE IS NOTHING THEY WILL DO, BUT THERE IS CERTAINLY A SAFETY ISSUE GOING ON HERE. THE FORCE OF THESE HARD SHIFTS ARE PUTTING ENORMOUS STRAIN ON THE POWER TRAIN.
Power train, Dec 28, 2015
TRANSMISSION IS FAULTY. NUMEROUS DIFFICULT SHIFTING ISSUES, PARTICULARLY AFTER STOPPING AND RESTARTING. THE VEHICLE HAS BEEN TAKEN BACK AT LEAST THREE TIMES FOR REPROGRAMMING BUT THE CONDITION STILL EXISTS.
Power train, Dec 22, 2015
WHEN AN OPERATOR SLOWS DOWN TO 5MPH TO A YIELD SIGN OR UNCONTROLLED INTERSECTION, AND THEN ATTEMPTS TO ACCELERATE THE JEEP STICKS IN A HIGHER GEAR SUCH AS 3RD GEAR OR 4TH AND KEEPS AT A CONSTANT 5MPH SPEED AS IT ENTERS AN INTERSECTION. THE OPERATOR NOTICES THIS ISSUE AND PRESSES THE ACCELERATOR PEDAL HARDER TO AVOID GETTING HIT BY ONCOMING TRAFFIC. AFTER A FEW SECONDS WITH THE ACCELERATOR PEDAL PRESSED TO THE FLOOR THE JEEP FINALLY DOWNSHIFTS TO 1ST GEAR, SQUEALS THE TIRES AND ACCELERATES HARD THROWING THE OPERATOR AND OCCUPANTS INTO THE SEAT IN A WHIPLASH FASHION. THIS ALL HAPPENS IF THE OPERATOR IS NOT STRUCK BY AN ONCOMING VEHICLE. OPERATORS THIS PARTICULAR JEEP CHEROKEE ARE USE TO OTHER VEHICLES THAT ACCELERATES NORMALLY UNDER THIS CONDITION. THE JEEP HAS BEEN INTO THE LOCAL JEEP DEALERSHIP 4 TIMES AND THEY STATE "THE JEEP IS ACTING AS DESIGNED". A JEEP CARE NUMBER HAS BEEN ASSIGNED TO THE ISSUE BUT NOTHING HAS BEEN DONE TO THIS DATE.
Power train, Dec 22, 2015
VEHICLE HAS ROLLING STOP CONDITION (DESCRIPTION GIVEN BY JEEP TECHNICIAN) WHICH OCCURS BETWEEN 1 AND 3MPH. VEHICLE COMES TO A ROLLING STOP, TRANSMISSION WILL STAY IN THIRD GEAR AND HOLD THIRD GEAR. WHEN THE THROTTLE PEDAL IS DEPRESSED TO COMPLETE A TURN THE VEHICLE WILL NOT MOVE FORWARD. THEN SUDDENLY A VIOLENT TRANSMISSION KICK DOWN OCCURS CAUSING THE CAR TO DOWNSHIFT IN TO FIRST GEAR CAUSING THE JEEP TO LUNGE FORWARD AND SQUEAL THE TIRES. DEALERSHIP CLAIMS SECOND GEAR HAS BEEN ELIMINATED IN THE SOFTWARE UPDATE CAUSING THIS TO HAPPEN. MY JEEP HAS BEEN AT THE DEALERSHIP FOUR TIMES. CHRYSLER IS NOW INVOLVED BECAUSE CROSSING INTERSECTIONS WHILE TURNING BELOW FOUR MPH IS UNSAFE AND UNPREDICTABLE WHEN DRIVING. WHEN THERE ARE PASSENGERS IN THE CAR (EXTRA WEIGHT) OR A INCLINE THE CONDITION IS EVEN WORSE. IT SEEMS EVERYTHING HAPPENED AFTER FIRST SOFTWARE UPDATE WAS DONE. MY JEEP HAD NO ISSUES OF ANY KIND BEFORE THIS.
Power train, Dec 18, 2015
MY 2015 JEEP CHEROKEE TRAILHAWK HAS 5000 MILES ON IT AND THE TRANSMISSION SHIFTS REALLY HARD AND AT TIMES ON TAKE OFF IT STALLS REALLY BAD,ALMOST GOT ME HIT BECAUSE THE TRANSMISSION WAS NOT SHIFTING AND PERFORMIMG LIKE IT SHOULD. THIS PROBLEM HAS BEEN HAPPENING VERY OFTEN. IM AFRAID ONE DAY ITS GONNA GET ME KILLED OR INJURED .
Power train, Dec 16, 2015
VEHICLE LUNGES AND OR JERKS FORWARD NEARING AND OR AT A COMPLETE STOP. IT HAPPENS THE MAJORITY OF DRIVING TIME AND HAS BEEN IN THE JEEP DEALERSHIP 3 TIMES.
Power train, Dec 13, 2015
MY JEEP CHEROKEE I4 LATTITUDE FWD WILL NOT SHIFT DOWN THROUGH 3RD-2ND-1ST. THIS RESULTS IN A CONSTANT "LUNGING OF THE VEHICLE" (DUE TO VEHICLE TORQUE WHEN GOING 5MPH IN 3RD) WHEN SLOWING DOWN TO PARK OR WHEN IN STOP AND GO TRAFFIC AND COMING TO A STOP BEHIND A VEHICLE (CAUSING A NEAR COLLISION) THE SHEER MASS OF THE VEHICLE REMAINING IN 3RD GEAR AT 5MPH RESULTS IN MANY UNNERVING INCIDENTS THAT WOULD BE AVOIDED IF THE VEHICLE GEARED DOWN. IT IS BEYOND OBVIOUS THAT CHRYSLER/ JEEP HAS CORRECTED THIS ISSUE IN 2016 VEHICLES WITH THE SAME POWERTRAIN BUT APPEARS TO LEAVE A LARGE NUMBER OF PRODUCT BUILD WITH THE ISSUE FROM THE 2014-2015 PERIOD. CHRYSLER ACTUALLY MAY HAVE DESIGNED A SOFTWARE UPDATE (R01) UNDER THE GUISE OF RESOLVING "DURABILITY ISSUES" AND INJECTED THIS PARTICULAR SAFETY ISSUE INTO VEHICLES. THEY NOW APPEAR TO HAVE NO INTEREST IN ACTUALLY FIXING THE ROOT PROBLEM. WILL NHTSA WAIT UNTIL SOME CHILD IS HIT IN A DRIVEWAY DUE TO ONE OF THESE "LUNGES"?
Power train, Dec 8, 2015
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED THREE TIMES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.