2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: service brakes
128 reports, newest first. Show all
Power train, Service brakes, Nov 24, 2019
I HAVE 2015 JEEP CHEROKEE LATITUDE. SOMETIMES CHECK ENGINE LIGHT COMES ON AND THEN IS GONE AFTER FEW HOURS OR DAY. SOME TIMES MESSAGE BLINKING "SERVICE PARK BRAKE SERVICE TRANSMISSION" THEN LIKE SOMETHING WAS WRONG WITH SYSTEM DOES NOT SAVE CLOCK TIME OR A/C PUT ME ON HEATH AND AUTO LIGHT DOES NOT STAY ON. SOMETIMES WHEN I START THE CAR AND RELEASE THE PARK BARK BRAKE CAR JUMPS HARD TWO OR THREE TIMES AND AFTER I TURN ENGINE OFF WITHOUT USING PARKING BRAKE AND BACK ON EVERYTHING IS FINE.THE CAR ONLY HAS 55000 MILES. I'M SO AFRAID TO DRIVE CAR BECAUSE DON'T KNOW WHAT CAN HAPPENED
Service brakes, Nov 19, 2019
MY VEHICLE'S EMERGENCY BRAKE RELEASE CONTINUES TO REMAIN IN THE ON POSITION, PREVENTING ME FROM DRIVING MY CAR FROM TIME TO TIME, KILLING MY BATTERY POWER MULTIPLE TIMES-I HAVE REPLACED MY BATTERY TWICE IN THE LAST YEAR. I HAD THE JEEP DEALERSHIP IN WHITE BEAR MN CHARGE ME $185 FOR A DIAGNOSIS AND THE TELL ME I HAVE TO FULLY REPLACE THE BRAKES CONTROL BOX WITH A COST OF MORE THAN $800 AND MENTIONED THE WARRANTY DOES NOT COVER THIS DUE TO THE TIME FRAME, BUT MY CONCERN HAS BEEN EXPRESSED SINCE I'VE OWN THE CAR IN 2015 AND ONLY HAVE 65,000 CURRENTLY ON THE CAR THAT I CAN NO LONGER DRIVE AND YET AFFORD TO FIX SINCE I AM A COLLEGE STUDENT. PLEASE HELP.
Power train, Electrical system, Service brakes, Nov 19, 2019
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
Service brakes, Oct 23, 2019
WHILE I WAS DRIVING HOME FROM SCHOOL, THE "SERVICE PARKING BRAKE" LIGHT CAME UP ON THE DASH. I PULLED OVER AND TURNED OFF THE ENGINE AND TURNED IT BACK ON. THE LIGHT DID NOT COME BACK ON, SO I DIDNT THINK IT WAS AN ISSUE. TWO DAYS LATER I GOT INTO MY CAR AND TURNED ON THE ENGINE AND THE LIGHT CAME ON AGAIN. THIS TIME I WAS NOT ABLE TO REMOVE THE EMERGENCY PARKING BRAKE. I HAD TO SEARCH ONLINE AND FOUND OUT THAT THE PARKING BRAKE AUTOMATICALLY COMES OFF IF YOU PUT YOUR SEAT BELT ON AND PUT THE VEHICLE INTO D OR R. SINCE THIS HAPPENED THE LEVER TO REMOVE THE PARKING BREAK WOULD NOT WORK AT ALL. EVERY TIME I PRESSED THE BUTTON, IT SAID SERVICE PARKING BRAKE. I ALSO READ ONLINE THAT A TSB WAS ISSUED FOR THIS PROBLEM. THE PROBLEM WAS THAT THE PARKING BRAKE MODULE IN THE REAR, AS WELL AS THE HARNESS NEEDED TO BE REPLACED SINCE IT WAS CORRODED. HOW WOULD SOMETHING THAT IS IN THE REAR OF THE VEHICLE, HIDDEN BEHIND THE SIDE PANELS GET CORRODED AND HAVE THE OWNER BE RESPONSIBLE FOR DAMAGES IF THIS IS SOMETHING THAT SHOULD BE PLACED IN A LOCATION WHERE IT CANNOT GET WET OR CORRODED.
Power train, Electronic stability control (ESC), Service brakes, Oct 15, 2019
WE BOUGHT A 2015 JEEP CHEROKEE IN 2016 AND WITHOUT BEING TOLD OF THE ISSUES WITH THE TRANSMISSIONS ISSUES. WE HAVE HAD OUR JEEP IN THE SHOP FOUR TIMES WITH TRANSMISSIONS ISSUES OF SHIFTING HARD AND NOW GOING INTO NEUTRAL WHEN IN DRIVE AND THE BRAKES GOING HARD AND THE JEEP COMING TO A STOP. THE ANIT SLIDE HAS NOW CAME ON AND THE JEEP SHAKES . THE UPDATES CAME ONE DAY WHEN I WAS GETTING ONTO THE HIGHWAY GOING 65 MPH AND THE JEEP WENT TO 30 MPH WITH MY GRANDKIDS IN THE CAR AND TWO DISELS ONE BEHIND ME BLOWING THE HORN BECAUSE HE ALMOST HIT ME AND ONE TO THE SIDE OF ME. MY HUSBAND WAS COMING HOME FROM A DR VISIT AGAIN THE JEEP WENT INTO A NEUTRAL STATE WHILE IN THE DRIVE POSITION AND THE JEEP STOPPED AND HE WAS ALMOST HIT THEN THE JEEP JERKED AND WENT INTO GEAR SO HE WENT INTO A SHOPPING CENTER AND HAD TO STOP AND KILL THE JEEP AND RESTART THE JEEP TO MAKE THE JEEP RESTART JUST TO GET IT HOME. IT WENT BACK TO THE SHOP THAT NIGHT! WE HAVE HAD THE JEEP IN THE SHOP FOR HARD SHIFTING WHEN TAKING OFF AND NOW IT IS HARD SHIFTING WHEN TAKING OFF AND DOWN SHIFTING, ANTI SLIDE RANDOMLY COMES ON, BRAKES ARE NOT PROPERLY STOPPING THE CAR. GO TO THE DEALER WHERE WE BOUGHT IT AND THEY ONLY OFFERED $7500 FOR IT WHEN WE OWE $15, 000 AND THIS IS SO RIDICULOUS. CALLED JEEP AND AWAITING A CALL, THEY STATED THEY HAVE TO CALL THE DEALER. IN THE MEAN TIME I HAD TO BUY ANOTHER CAR BECAUSE OURS IS TO UNSAFE TO DRIVE! THE JEEP IS STICKING IN GEAR AND THE TAC METER IS STAYING ON 3 OR 4. THEN WHEN YOU TURN THE JEEP OFF AND TURN IT BACK ON IT MAY OR MAY NOT WORK. WE HAVE BACKED IT OUT OF OUR DRIVEWAY AND PUT INTO DRIVE AND IT SHIFTS SO HARD INTO FIRST AND SECOND GEAR. NOW SINCE THE LAST TIME WE PICKED IT UP FROM THE SHOP THE JEEP HAS NOW STARTED LOOSING POWER WHEN YOU ATTEMPT TO DRIVE. WE HAVE PARKED THE JEEP AND DECIDED IT ISN'T SAFE!
Electronic stability control (ESC), Service brakes, Engine, Oct 10, 2019
WAS DRIVING DOWN THE INTERSTATE AT 70MPH THE ENGINE ABRUPTLY SHUT OFF. THE DASHBOARD READ "SHIFT TO P THEN DESIRED GEAR". THIS HAS ALSO HAPPENED WHEN COMING TO A STOP. ATTEMPTING TO RESTART THE ENGINE CAUSES THE STARTER TO RUN FOR ABOUT 45 SECONDS AND THEN THE ENGINE WILL SLOWLY SPUTTER TO LIFE. THIS VEHICLE IS UNSAFE AND THERE ARE A MASSIVE AMOUNT OF COMPLAINTS ABOUT THIS SPANNING BACK OVER 4 YEARS.
Power train, Vehicle speed control, Service brakes, Sep 1, 2019
HELLO, IM SECOND OWNER WHO GOT THIS SUV 2 MONTHS AGO, 50000 MILES AND YESTERDAY WHILE I DRIVING START FEEL THE TRANSMISSION DONT DOING RIGHT, ALSO WHEN I STOP ON THE CORNERS THE CAR MADE ONE MORE MOVE LIKE SOMEONE HIT ME FROM BEHIND. FINALLY SOMETHING ON THE LCD DASH TOLD ME SOMETHING LIKE "CHECK AND RESTART THE TRANSMISSION AND SOME LIGHT WENT OFF, AND IN THE GEAR START BLINKING ON D. I WAS ON 101 GOLETA, CALIORNIA.
Power train, Electrical system, Service brakes, Aug 19, 2019
CAR HAS BEEN STUTTER STARTING. ONCE IT FINALLY STARTS I GET AN ERROR CODE THAT SAYS SERVICE PARK BREAKS SERVICE TRANSMISSION. THEN WHEN PUTTING JEEP INTO GEAR THE TRANSMISSION WILL SHIFT HARD AND YOU CAN FEEL THE CAR JERK AND HEAR A CLUNKING SOUND. ONCE YOU STOP AND TURN THE CAR OFF AND BACK ON A COUPLE OF TIMES THE ERROR MESSAGES WILL GO AWAY AND JEEP WILL DRIVE NORMALLY. TWO DAYS AGO JEEP HAD BEEN DRIVING NORMAL. I STOPPED TO GET GAS. AFTER FILLING MY TANK I RETURNED TO THE CAR TO START IT AND THE CAR WOULD NOT START AFTER INSERTING AND TURNING THE KEY I WOULD NOT GET A CLICK OR NOTHING. I ALSO HAD NO LIGHTS, NOT ON THE DASH OR OUT SIDE OF THE CAR. AFTER TRYING TO JUMP START THE CAR UNSUCCESSFULLY I ENDED UP HAVING THE CAR TOWED HOME. ONCE HOME THE BATTERY WAS REMOVED AND TAKEN TO BE TESTED. I WAS TOLD THE BATTERY WAS BAD SO I REPLACED THE BATTERY AND JEEP STARTED UP FINE HOWEVER AFTER STARTING I RECEIVED THE ERROR MESSAGE SERVICE PARK BREAK AND JEEP AGAIN WOULD SHIFT REALLY HARD. ERROR MESSAGE WENT AWAY JEEP STARTED RO DRIVE FINE. DROVE TO THE DOCTOR AND WHEN I PULLED INTO PARKING SPACE JEEP GOT STUCK IN NEUTRAL. FINALLY GOT THE JEEP TO GO INTO GEAR AND WENT TO DRIVE BACK HOME AND JEEP WOULD NOT SHIFT RIGHT AND AGAIN JUMPED INTO NEUTRAL WHERE IT GOT STUCK. FINALLY GOT HOME AND PARKED JEEP WAITING TO GET IT INTO THE DEALER NOW. JEEP HAS 95000 MILES ON IT.
Power train, Electronic stability control (ESC), Service brakes, Jun 5, 2019
WAS PARKED AT THE STORE GOT IN AND STARTED IT. IT HICCUPED ON STARTING. SHIFTED TO REVERSE AND A HUGE CLUNK HAPPENED. I REVERED AND SHIFTED TO DRIVE AGAIN A HUGE CLUNK. ONCE DRIVING IT HAD NO POWER AND SERVICE TRANSMISSION AND PARKING BRAKE CAME ON.
Electrical system, Vehicle speed control, Service brakes, Jan 14, 2019
BRAKES ARE CONTANTLY BEING CHANGED. THE CAR SHAKES WHEN BRAKING AT ALL TIMES. BATTERY ALWAYS NEEDS CHARGED. THE CAR WILL TURN OFF UNEXPECTEDLY DUE TO BATTERY. IT HAS STOPPED AT STOP LIGHTS AND IT HAS STOPPED ON I70 GOING TOWARDS HAGERSTOWN, MD AND SEVERAL CITY STREETS. IT HAS BEEN CHANGED AND STILL NEEDS CHARGING. CRUISE CONTROL DOES NOT GO TO SPEED DESIRED AND WILL NOT SLOW DOWN WHEN DECREASING THE SPEED. SHIFTING GEARS SWITCHES TO NEUTRAL UNEXPECTEDLY. CAR ALSO LUNGES WHILE IN DRIVE AS IF GEARS HAVE BEEN CHANGED. THIS WILL HAPPEN ON ALL ROADS REGARDLESS OF THE SPEED.
Power train, Vehicle speed control, Service brakes, Nov 27, 2018
I HAVE A 2015 JEEP CHEROKEE LIMITED 4X4, WHEN I TRY TO SLOW DOWN OR STOP THE VEHICLE WILL SPEED UP. IT IS LIKE YOU ARE GIVING IT GAS INSTEAD OF APPLYING THE BREAK. IT WAS PURCHASED WITH AROUND 13500 MILES ON THE ODOMETER ON 9-22-2018, IT NOW HAS 21360 MILES AS OF 11-27-2018. THE TRANSMISSION COMPLETELY STOPPED WORKING ON THE HIGHWAY IN TRAFFIC. THE TRANSMISSION WOULD NOT MAKE THE VEHICLE MOVE AND ACTED AS IF IT WAS NOT IN ANY GEAR. IT HAS SEAMED TO HAVE ISSUES FROM THE TIME I PURCHASED IT AND I WAS TOLD BY A JEEP DEALERSHIP THAT IT WAS JUST THE NORMAL WAY THAT THE 9 SPEED TRANSMISSION WORKED. IF THIS IS NORMAL FOR A TRANSMISSION TO FAIL AT 21000 MILES I FEEL THAT IS A MAJOR CONCERN AND A HUGE ISSUE.
Power train, Service brakes, Engine, Nov 4, 2018
SERVICE BRAKE SYSTEM KEEPS COMING ON AFTER MULTIPLE TIMES TAKING IT TO THE DEALER AND THEN FIXING IT . IT WON'T LET ME DRIVE THE VEHICLE AND HAS SLAMMED THE BRAKES ON ME WHILE THE CAR WAS MOVING . I'VE LOOKED UP AND I AM NOT THE ONLY ONE HAVE THIS PROBLEM WITH THE JEEP .
Service brakes, Engine, Sep 29, 2018
WHEN TRYING TO START VEHICLE THE DASH ELECTRONICS FLASH TRANSMISSION MAINTENANCE REQUIRED, BRAKE MAINTENANCE REQUIRED. THE STEERING WHEEL GETS HARD TO TURN. WHEN YOU PUT YOUR FOOT ON THE BRAKE TO TURN OVER THE ENGINE THE CAR STUTTERS AS IF THERE IS NO BATTERY POWER. IT TURNS OVER ONCE, STARTS, THEN SHUTS OFF. THE CAR WILL START ONCE THEN YOU WILL NEED TO STEP ON THE GAS WHILE STILL IN PARK FOR THE CAR TO STAY ON. CAUSE UNKNOWN.
Service brakes, Aug 27, 2018
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS VERY STIFF AND WOULD NOT DEPRESS WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (LAMBERT CHRYSLER/DODGE/JEEP/RAM, 5 RIVER ROAD, CLAREMONT, NH 03743) WHERE IT WAS DIAGNOSED THAT THERE WAS BRAKE FLUID LEAKAGE. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY SIX MONTHS AGO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,627.
Service brakes, Jul 25, 2018
TRUCK VIBRATE WHEN APPLYING BRAKES ROTORS AND PADS STILL GOOD ONLY 22000 MILES
Service brakes, Mar 31, 2018
BRAKES MAKE A CLICKING NOISE WHEN PEDAL IS DEPRESSED AND NOBODY CAN DUPLICATE IT.
Power train, Service brakes, Oct 23, 2017
TRANSMISSION HAS FAILED 3 TIMES IN THE LAST 2 MONTHS. ONCE IT FINALLY ENABLED ME TO PUT IT IN DRIVE IT WOULD NOT SHIFT GEARS RIGHT. THE HIGHEST IT WOULD GO IS 3RD OUT OF 9. IT JERKS FORWARD ON ALL GEAR CHANGES. THE SERVICE TRANSMISSION WARNING KEEPS FLASHING. PRIOR TO THIS THE AUTO START /STOP FEATURE FAILED TO FUNCTION. THE LOCAL JEEP DEALER HAS TRIED TO REPAIR THIS 3 TIMES FOR US. WE ARE THE 2ND OWNER. THE FIRST OWNER HAD THE SAME ISSUES. THE ORIGINAL OWNER HAD THE TRANSMISSION REPLACED. WE WERE NEVER TOLD OF THE LEMON "BUY BACK" WHEN WE BOUGHT THE CAR.
Power train, Service brakes, Jul 15, 2017
VEHICLE WILL NOT START. SAYS TO SERVICE TRANSMISSION AND PARK BRAKE.
Service brakes, May 19, 2017
I WAS DRIVING ABOUT 45 MPH JUST AFTER LEAVING MY DRIVEWAY AND A DEER JUMPED IN FRONT OF THE CAR. WHEN I MOVE MY FOOT FROM THE GAS PEDDLE TO THE BRAKE PEDDLE IN A HURRY DURING ENGINE WARM UP THE POWER BRAKES DO NOT WORK. I CAN NOT STOP THE CAR. I CAN NOT ENGAGE THE ABS OR SLIDE THE TIRES. I PUSH THE BRAKE PEDDLE AS HARD AS I CAN AND THERE IS NO POWER BRAKES. I HAD THE DEALER SERVICE LOOK AT IT 3 OR 4 TIMES AND THEY EVEN TRIED SOME OTHER NEW CARS THAT ARE THE SAME MAKE AND MODEL AND SAID THAT THEY HAVE THE SAME PROBLEM. AND THAT THIS PROBLEM IS NOT REPAIRABLE BECAUSE ALL THE JEEP CHEROKEES ARE THE SAME WAY, ONLY SOME HAVE THE PROBLEM WORSE. THIS PROBLEM IS ONLY APPARENT DURING ENGINE WARM UP. IT SEEMS TO BE A LACK OF VACUUM TO THE POWER BRAKE MODULE WHEN YOU MOVE YOUR FOOT FROM THE GAS TO THE BRAKE, IN A SPLIT SECOND, DURING AN EMERGENCY STOP. MY CAR IS STILL NOT CORRECT AND DEALER SAYS THAT ALL JEEP CHEROKEES ARE NOT CORRECT. PLEASE HELP US JEEP CHEROKEE OWNERS BEFORE WE KILL SOMEONE. THANK YOU,
Power train, Vehicle speed control, Service brakes, Jan 13, 2017
WHILE BRAKING THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. ALSO, A SLOW RESPONSE TO ACCELERATION AT TIMES. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE BECAUSE IT WILL SPEED UP BY ITSELF AND MERGING INTO HWY OR FAST MOVING TRAFFIC.
Power train, Service brakes, Engine, Oct 27, 2016
LOST OF POWER WE HAVE BEEN LUCKY WE WHERE NOT ON A MAJOR HYWAY WHEN THIS HAPPENS WANT TO KNOW IF THIS VEHICLE CAN OR BEEN HACKED. THERE ARE A LOT OF JEEP CHEROKEES ON THE ROAD A LOT OF OWNERS ARE COMPLAINING ABOUT THIS PROBLEM THIS IS A VERY SERIOUS PROBLEM SEEMS LIKE NOTHING BEING DONE ABOUT THIS
Power train, Electrical system, Service brakes, Oct 3, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE DEALER DIAGNOSED THAT THE BRAKES AND ROTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHIFT PROPERLY AND SHIFTED ROUGHLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER COMING TO A STOP, THE VEHICLE INDEPENDENTLY SHUT OFF. THE CONTACT MENTIONED THAT THE PUSH TO START FAILED TO RESTART THE VEHICLE AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL SAVING FEATURE WAS ENABLED AND THE PUSH TO START FEATURE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Steering, Service brakes, Sep 21, 2016
WHILE DRIVING LESS THAN 10 MPH, EMERGENCY BRAKE CAME ON THUS MAKING THE CAR UNABLE TO STEER OR MOVE.
Service brakes, Aug 29, 2016
I PREVIOUSLY FILED A COMPLAINT IN DECEMBER, 2015 REGARDING THE AUTOMATIC BRAKING SYSTEM APPLYING THE BRAKES FOR NO REASON. IN JANUARY, 2016, THE DEALERSHIP REPLACED THE BRAKING SYSTEM; HOWEVER, THE CAR HAS BRAKED AUTOMATICALLY ON TWO SEPARATE OCCASIONS SINCE THEY WERE REPLACED. THIRD TIME APRIL 1ST, 2016 WHILE BACKING INTO MY DRIVEWAY, NO VEHICLES OR OBJECTS AROUND. TOOK INTO DEALERSHIP, DEALERSHIP STATED NO PROBLEM FOUND AND THAT WAS NORMAL BRAKING (THIS IS NOT NORMAL BRAKING). FOURTH TIME ON AUGUST 29TH, 2016, AGAIN, WHILE BACKING INTO DRIVEWAY WITH NO VEHICLE OR OBJECTS AROUND. TAKING THE VEHICLE BACK INTO THE DEALERSHIP ON 8/30/16, THIS IS THE 4TH VISIT TO THE DEALERSHIP FOR THIS ISSUE.
Power train, Electrical system, Service brakes, Aug 3, 2016
TRANSMISSION SHIFTING AND RELIABILITY. WE HAVE THE TRAILHAWK VERSION OF THE CHEROKEE. WE ARE HAVING ISSUES OF A CLANK/BANG OCCASIONALLY ABOUT 40-42MPH; IT CAN BE FELT IN THE FLOORBOARD. SOMETIMES WE WILL GET THIS IN REVERSE WHEN WE START TO MOVE. THE BIGGEST COMPLAINT IS WHEN TRYING TO LEAVE A LIGHT OR INTERSECTION AND STEP ON THE GAS NOTHING HAPPENS OR IT SLOWING STARTS TO SPEED UP OR IT TAKES OFF LIKE A JACKRABBIT. IT IS NOT CONSISTENT. WHEN LEAVING AN INTERSECTION WE ARE NOT CONFIDENT IN WHAT TYPE OF REACTION WE ARE GOING TO GET. WILL IT MOVE OR MAYBE DECIDE TO MOVE EVENTUALLY. ALSO, NORMAL ACCELERATION SEEMS SPONGY OR BOUNCY. IT IS LIKE PRESSING GAS PEDAL DOWN (SLIGHTLY) THEN LETTING OFF; ON OFF, ON OFF, ON OFF. IT HAPPENS QUICKLY UNTIL WE REACH 20 PLUS MPH. IF WE SELECT THE SPORT MODE, I HAVE NOT NOTICED THE SPONGY FEELING ON ACCELERATION. I THINK THAT KNOWING HOW YOUR CAR IS GOING/SUPPOSED TO RESPOND WHEN APPLYING THE BRAKE OR PRESSING THE ACCELERATOR PEDAL IS IMPORTANT THE SAFETY AND CONFIDENCE IN DRIVING ONE'S VEHICLE. MY WIFE HAS ALSO EXPERIENCED THE PARKING BRAKE REAPPLYING WHEN SHE IS BACKING OUT OF A PARKING SPOT AT HER WORK. THE PARKING LOT IS ON A SLOPE. SHE BACKS UP AND WHEN SHE TRIES TO GO FORWARD IT DOESN'T WANT TO MOVE. THEN SHE LOOKS AND THE PARKING BRAKE IS BACK ON. SHE HAS TO TURN IT OFF AGAIN TO MOVE. WE ALSO HAVE BEEN HAVING ISSUES WITH THE REAR HATCH. THE DEALERSHIP HAS DONE THE RECALL FOR THE ELECTRIC LIFT MECHANISM. WE HAVE ISSUES WHEN IT WON'T OPEN ELECTRICALLY AND ISSUES WITH IT NOT LATCHING. THERE WAS NOTHING IN THE CARGO AREA TO INTERFERE WITH THE HATCH OPERATION. WE HAVE ADDRESSED THESE ISSUES ESPECIALLY WITH THE TRANSMISSION SEVERAL TIMES WITH THE JEEP DEALERSHIP AND HAVE LEFT MESSAGES WITH NO RESPONSE TO THE MESSAGES. WE CURRENTLY HAVE 20600 MILES ON THE 2015 CHEROKEE.