2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: structure
85 reports, newest first. Show all
Power train, Structure, Oct 8, 2015
BOUGHT 2015 JEEP CHEROKEE TRAILHAWK 2/2015 BRAND NEW. STARTED HAVING CREAKING COMING FROM SUNROOF AREA ABOUT 2 MONTHS IN. DEALER STATES NO FIX FOR IT. TOOK VEHICLE IN FOR OIL CHANGE AT 9000 MILES. DEALER PERFORMED 3 UPDATES AT THAT TIME. RECEIVED CAR BACK AND AUTO START/STOP LIGHT CAME ON AND WENT OFF SEVERAL TIMES. ALSO NOTED HARD SHIFTING AND ACCELERATION ISSUES AT THAT TIME. TOOK TO DEALER AND THEY DID "SOFTWARE UPDATES." GOT VEHICLE BACK "FIXED," DROVE IT 3 BLOCKS AND LIGHTS CAME ON AGAIN WITH SAME ACCELERATION AND SHIFTING ISSUES. STRAIGHT BACK TO DEALER. ENDED UP GETTING ENTIRELY NEW TRANSMISSION AT 9000 MILES! PICKED UP "FIXED" VEHICLE AGAIN AND NOTED SEVERE JERKING WITH SLOW STOPS AND SLUGGISH ACCELERATION. BACK TO DEALER FOR YET ANOTHER SOFTWARE UPDATED. HAVE BACK AGAIN NOW. CAN NOW FEEL VEHICLE WHEN IT IS IDLING. FEELS LIKE IT HAS A MILD SHAKE OR SHUDDER. ALSO HAVING OCCASIONAL PROBLEMS WITH SLUGGISH ACCELERATION PARTICULARLY WHEN TURNING. ALSO CONTINUE TO HAVE LOUD CREAKING FROM SUNROOF WHICH IS JUST GETTING WORSE. SCARED TO DRIVE VEHICLE AS AM AFRAID IT SIMPLY WON'T ACCELERATE ONE OF THESE TIMES. HEAVEN FORBID IT IS IN RUSH HOUR TRAFFIC WITH A LEFT TURN. VEHICLE IS NOT RELIABLE, HAVE ABSOLUTELY NO FAITH IN IT.
Structure, Sep 15, 2015, fire
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHILE WAITING FOR PARTS FOR NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 12,000.
Electrical system, Structure, Other or unspecified, Sep 14, 2015, crash
WAS TRAVELING TO WORK AND THERE WAS A CAR AHEAD OF ME. THIS PERSON HAD OUT OF STATE PLATES AND WAS NOT PAYING ATTENTION, SPEEDING UP AND THEN SLOWING DOWN SEVERAL TIME. THE PERSON BEHIND ME AND PASSED BOTH OF US. IN FACT HE WAS THE ONE THE I RAN INTO. THEN WHEN I APPROACHED THE NEXT TOWN TO GET ON THE 4 LANE, THERE IS A TURN OFF THAT EVERYONE USES TO GET TO THE SCHOOL. I DON'T REMEMBER WHAT HAPPENED TO THE GREEN OUT OF STATE CAR, I THINK HE DID A QUICK LEFT TURN IN FRONT OF ME, AND THEN I HIT THE GUY THAT PASSED BOTH OF US. HE WAS STOPPED WAITING FOR THE CAR AHEAD OF HIM TO TURN. NEEDLESS TO SAY, I WAS CHARGED WITH FAILING TO STOP IN AN ASSURED CLEAR DISTANCE. THE SUN WAS BRIGHT AND I SEEN NO BRAKE OR TURN SIGNALS. THE FRONT END OF MY 10 DAY OLD VEHICLE SUSTAINED OVER 8600 DOLLARS IN DAMAGE SO FAR. MY CONCERN IS WHY DID THE AIR BAGS NOT GO OFF AT 50 MPH WHEN I HIT THE BACK OF HIS 2012 BUICK? I WAS TAKEN BY AMBULANCE TO BE CHECKED OUT AS THE SEAT BELT HURT MY CHEST AND POSSIBLE BROKEN FINGER. LATER THAT NIGHT I RETURNED TO THE HOSPITAL FOR A HEAD CT AND CHEST XRAY FOR DIZZINESS AND HEADACHES. I STILL HAVE HEAD ACHES WHEN I BEND OVER AND WILL MOST LIKELY CONSULT MY DOCTOR FOR POSSIBLE WHIP LASH. THE OTHER DRIVER WAS NOT HURT, BUT WAS TOLD HIS VEHICLE WAS GOING TO BE TOTAL LOSS. WE JUST BOUGHT THIS AND NOW I AM CONCERNED ABOUT SAFETY! BOTH THE ADJUSTOR AND I WERE CONCERNED WHY THEY DIDN'T DEPLOY. THE WHOLE FRONT END OF MY VEHICLE IS DESTROYED. FROM BUMPER BACK TO RADIATOR, WHICH WAS DESTROYED.
Structure, Aug 6, 2015
I PULLED INTO A PARKING SPOT LOCATED INSIDE A CONCRETE PARKING STRUCTURE. WHILE CONVERSING WITH OTHERS IN THE CAR, THE ENGINE AUTO SHUTOFF ENGAGED. I THOUGHT THE CARE WAS OFF SO I BEGAN TO EXIT THE CAR. WHEN I LET OFF THE BREAK THE CAR LURCHED FORWARD INTO THE WALL CAUSING DAMAGE TO THE RIGHT HEADLIGHT AND BUMPER. MY COMPLAINT IS THE AUTO SHUTOFF FEATURE ON MY JEEP SHOULD BE DEFAULT TO THE OFF POSITION AND TURNED ON BY THE OPERATOR. I HAVE HAD NUMEROUS INCIDENCES WHERE I ALMOST COLLIDED WITH THE CAR IN FRONT OF ME WHEN I AM AT A STOP LIGHT BEHIND OTHER VEHICLES OR IN PARKING LOTS. THE VEHICLE WILL SHUTOFF AUTOMATICALLY AND WHEN I LET OFF THE BRAKE, OR THE CAR IS STOPPED FOR A PERIOD OF TIME, THE CAR STARTS AND MOVES FORWARD WITHOUT APPLYING THE THROTTLE BECAUSE YOU ARE IN DRIVE. THIS CAUSES YOU TO REACT TO AVOID HITTING SOMETHING IN FRONT OF YOU. I WOULD PREFER TO ENGAGE THIS FEATURE MANUALLY IF I NEED IT.
Structure, Equipment adaptive/mobility, Aug 3, 2015, crash
VEHICLE IS EQUIPPED WITH THE COLLISON AVOIDANCE SYSTEM. ON THE DATE OF THE ACCIDENT THE SYSTEM FAILED TO WORK. THE VEHICLE WAS TRAVELLING WESTBOUND BETWEEN 5-7 MPH AT A HIGH SCHOOL PARKING LOT, THE COLLISON AVOIDANCE SYSTEM WAS ON, THE FRONT OF THE VEHICLE STRUCK THE REAR OF ANOTHER VEHICLE. THE SYSTEM DID NOT DEPLOY. THE VEHICLE SUFFERED 3000.00 DOLLARS OF FRONTEND DAMAGE. AFTER VEHICLE WAS REPAIRED, OWNER OF VEHICLE CONDUCTED TESTS OF THE COLLISON AVOIDANCE SYSTEM AT 5, 10, AND 15 MPH WITH LARGE OBJECTS (BOXES) PLACED AT MINIMUM OF 100 FEET FROM THE VEHICLE. THE SYSTEM NEVER DEPLOYED AND THE OBJECTS WERE STRUCK. AT THE TIME OF THE TEST JEEP INFORMED OWNER ALL SYSTEMS, INCLUDING WERE FIXED AND FULLY FUNCTIONAL. ON THREE SEPARATE OCCASIONS BETWEEN THE FOLLOWING DATES JUNE 26-JULY 05, 2015 THE COLLISON AVOIDANCE SYSTEM ACTIVATED WITH NO OBJECTIVES IN FRONT OF THE VEHICLE AT DISTANCE GREATER THAN 200 FEET. THE VEHICLE WAS TRAVELLING ON TWO OCCASIONS ON CITY STREETS AT APPROXIMATELY 20 MPH AND ONCE ON THE HIGHWAY AT 55 MPH.
Structure, Aug 1, 2015
WE WERE DRIVING DOWN INTERSTATE, GOING SPEED LIMIT OF 70 MPH, WHEN ALL OF SUDDEN HEARD A LOUD POP, SOUNDED MUCH LIKE GUNSHOT. COULD HEAR THE AIR FLOW. ONCE WE GOT STOPPED ON SIDE OF ROAD, FOUND THE SUNROOF COMPLETELY SHATTERED. WHEN WE CALLED DEALERSHIP WAS TOLD WE WOULD HAVE TO CLAIM ON OUR INSURANCE. CHRYSLER DEALERSHIP SAID WASN'T THEIR FAULT, AND SINCE IT WAS NOT WINDSHIELD HAD TO FILE AGAINST INSURANCE CLAIM AS ACCIDENT. EVEN THOUGH DEALERSHIP COULD NOT FIND ANYTHING THAT HAD IMPACTED THE GLASS IN SUNROOF CAVITY, NOTHING BUT GLASS. SERVICE MANAGER STATED " MAYBE A BALL OR PINE CONE HIT IT" I ASKED GOING DOWN INTERSTATE AT 70 MPH? THEY REFUSED TO EVEN INVESTIGATE. SO I HAD TO FILE A CLAIM AGAINST INSURANCE AND PAY MY DEDUCTIBLE. SERIOUSLY THE SUNROOF JUST SHATTERED. GLASS WENT EVERYWHERE. HAD TO REPLACE THE INTERIOR OF THE SUNROOF ALSO!
Suspension, Structure, Wheels, May 8, 2015, crash
A CAR TURNED LEFT AS I WAS GOING STRAIGHT AND STRUCK ME AT THE FRONT LEFT SIDE OF THE VEHICLE. THE IMPACT BROKE MY TIRED COMPLETELY OFF THE VEHICLE SMASHING BOTH THE FRONT AND THE ENTIRE SIDE OF MY CAR WITH ENOUGH DAMAGE FOR ME TO HAVE TO KICK MY DOOR MULTIPLE TIMES IN ORDER TO EXIT THE CAR. AFTER THE FIRST IMPACT I LOST CONTROL SINCE A TIRE WAS MISSING AND THE VEHICLE HIT A SEMI TRUCK HEAD ON. NO AIR BAGS DEPLOYED. CAR IS TOTALED AND HAS FRAME DAMAGE. I CONTACTED JEEP AND THEY HAVE SINCE DONE AN INVESTIGATION AND TOLD ME I WAS NOT GOING FAST ENOUGH FOR AIR BAGS TO DEPLOY AND ARE NOW NOT RETURNING MY CALLS. WHEN THE INVESTIGATOR CALLED ME AFTER HE INSPECTED THE VEHICLE HE WAS SHOCKED THAT I SAID THE CAR WAS TOTALED. THE CAR WAS BRAND NEW I HAD IT FOR 15 DAYS. THERE WAS A RECALL PERFORMED ON THE AIR BAGS THE DAY BEFORE AND WHEN REVIEWING THE RECEIPT SHOWED THAT THEY WORKED ON THE CAR FOR LESS THAN 15 MINS BUT HAD MY CAR FOR 6 HOURS? STATING THE RECALL WAS PREVIOUSLY PERFORMED EVEN THOUGH WHEN I BROUGHT MY CAR IN TO HAVE A SECURITY SYSTEM INSTALLED FEW DAYS PRIOR THEY SAID THE RECALL NEEDED TO BE PERFORMED AND I SET THE APPOINTMENT UP. THERE IS NO WAY I WAS NOT GOING FAST ENOUGH TO HAVE MY SAFETY FEATURES WORK IN MY BRAND NEW VEHICLE BUT I WAS GOING FAST ENOUGH FOR MY AXLE TO SNAP AND MY TIRE TO BECOME DISCONNECTED FROM THE VEHICLE. JEEP WILL NOT RETURN MY CALLS SO I MUST TAKE FURTHER ACTION. PLEASE ASSIST ME AND TAKE THIS SERIOUSLY NO ONE SHOULD FEEL UNSAFE IN THEIR VEHICLES.
Structure, Engine, Apr 23, 2015, fire
SHORTLY BEFORE REACHING HER DESTINATION, THE DRIVER OF OUR VEHICLE SMELLED AN ODOR, BUT COULDN'T DETERMINE WHAT IT WAS. SHE CONTINUED ONTO HER DESTINATION AS IT WAS JUST UP THE STREET. SHE PARKED THE VEHICLE AND WAS PREPARING TO EXIT. BEFORE SHE COULD EXIT THE VEHICLE, A WITNESS SAW SMOKE COMING FROM UNDER THE VEHICLE. SHE QUICKLY EXITED THE VEHICLE AND SAW THE SMOKE. THE SMOKE THEN TURNED BLACK AND SHE SAW FLAMES. THE VEHICLE THEN BURST INTO FLAMES. *TR
Structure, Equipment adaptive/mobility, Apr 13, 2015
INTERIOR DOOR HANDLES ON THIS JEEP ARE FAULTY AND BREAK WITH ONLY NORMAL USE. I CALLED JEEP AND THEY SAID $400 A DOOR PANEL PLUS LABOR AND THEY CAN'T JUST FIX DOOR HANDLE THEY SAID WHOLE PANEL HAS TO BE REPLACED. THE TWO IN FRONT ARE COMPLETELY BROKE AND BACK TWO HAVE CRACKS. I WENT ONLINE WITH THIS ISSUE AND FOUND OUT THERE ARE THOUSANDS OF OTHERS LIKE ME IN THIS SITUATION. BECAUSE OF THIS COST IN REPAIRS I FEEL LIKE JEEP HAS PUT ME IN A UNSAFE SITUATION FOR MY FAMILY. THE JEEP IS A SPORT LIMITED AND IS FLAWLESS IN CONDITION, EXCEPT FOR THESE DOOR HANDLES. A RECALL NEEDS TO BE MADE BEFORE SOMEONE GETS STUCK IN THERE JEEP DURING AN ACCIDENT AND CAN'T GET OUT BECAUSE OF A BROKEN DOOR HANDLE. BECAUSE OF ALL THE FORUMS ON THIS ISSUE MY FAMILY AND I ARE DRIVING ARE OTHER VEHICLE AS MUCH AS POSSIBLE UNTIL I CAN FIGURE OUT HOW TO GET THIS PROBLEM FIXED. I AM HOPING I DO NOT HAVE TO SELL THIS RIG BECAUSE OF BROKEN DOOR HANDLES , BUT WITH A BABY IN BACK I AM NOT FEELING LIKE JEEP IS LOOKING OUT FOR THE TRUE SAFETY OF THERE CUSTOMERS AT THIS POINT IN TIME. *TR
Fuel system, Gasoline, Structure, Engine, Jan 13, 2015, fire
NEW JEEP CHEROKEE 2015 VEHICLE WAS PURCHASED EVENING JAN 2, 2015 FROM. PERRY CHRYSLER/JEEP, NATIONAL CITY, CA. DRIVEN TOTAL LESS THAN 100 MILES. ON JAN 4 DRIVER NOTICED OILY SMELL WHEN DRIVING. IMMEDIATELY AFTER BEING PARKED AT HOME WHITE SMOKE CAME OUT OF HOOD. WITHIN SECONDS THE ENTIRE CAR WAS ENGULFED IN FIRE, FLAMES 20 FEET HIGH. BURNING OIL OR FUEL RAN DOWN THE STREET OVER 50 YARDS. TWO LOCAL SAN DIEGO TV STATIONS HAVE VIDEOS OF FIRE, INCLUDING OUR OWN VIDEO ON FACEBOOK. AVAILABLE UPON REQUEST. *TR