2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: other or unspecified
257 reports, newest first. Show all
Other or unspecified, Dec 21, 2020
HAD A BURNING SMELL COMING FROM MY VEHICLE AND TOOK IT IN TO HAVE IT LOOKED AT. THE MECHANIC SAID THERE IS A LEAK IN THE OIL FILTER ADAPTER. WHEN ASKED IF THIS WAS A COMMON PROBLEM HE SAID YES AND HAD CONTACTED THE MAIN JEEP DEALER IN OUR AREA AND THEY SAID THE SAME AS WELL. IT BREAKS CAUSING A LEAK WHICH THEN THE OIL POOLS BY THE ENGINE CAUSING THE OIL TO GET HOT AND BURN. THE BURNING STARTED AFTER DRIVING LONG ENOUGH TO HEAT THE MOTOR. THE FIX IS A $600 TO $700 FIX. THE MECHANIC AND DEALER ALSO MENTIONED THIS PROBLEM HAS BEEN POPPING UP IN NEWER AND USED JEEPS AND IS A COMMON PROBLEM NO MATTER HOW NEW OR OLD THE JEEP IS.
Power train, Other or unspecified, Dec 13, 2020
AROUND MAY 2020 I WAS CONTACTED BY JEEP FOR A RECALL I HAD NO IDEA ABOUT; GOT HER IN QUICK FOR THE PTU INPUT SPLINE. THERE WERE NO ISSUES BEFORE THIS. THE UPDATE WAS ATEMPTED BUT NOT COMPLETED. FROM THERE, I EXPEREINCED SEVERAL ISSUES. PROBLEMS STARTED WITH ALERTS DISPLAYING FOR NO REASON WHILE IN MOTION AND STATIONARY. TOOK HER TO ANOTHER DEALER WHERE THEY UPDATED THE SOFTWARE/LOOKED AT THE POWER TRAIN. WHEN "FINISHED" I PULLED OUT TO MY JEEP MAKNG A POPPING NOISE AND ROUGH DRIVE. WHEN I PARKED, THERE WAS FLUID SPILLING OUT OF THE DIFFERENTIAL AND SPLATTERED OVER THE REAR OF THE JEEP. THE DEALER STRIPPED A PLUG; WASNT SEATED CORRECTLY AND POPPED OFF FROM PRESSURE. SINCE THEN, I HAVE HAD SEVERAL OTHER ISSUES CONCERNING THE DRIVETRAIN TO INCLDE HARD JUMPING INTO GEAR (ESPECIALLY INTO 1ST FROM A STOP), ROUGH DOWN SHIFT, AND TRANSFER CASE DAMAGE. MOST RECENT ISSUE IS HARD SHIFT INTO DRIVE AND RADIATOR LEAK. I DID TAKE HER IN BEFORE MY POWERTRAIN WARRANY RAN OUT BUT THERE WAS APPARENTLY NO ISSUE - THEY ONLY DROVE IT A FEW MILES. I ATTRIBUTE ALL ISSUES TO INCOMPLETE MAINTENECE AND UNKNOWLEDGABLE STAFF. THE MAIN ISSUE BEING COMPUTERS; WHEN NOT SERVICED PROPERLY, A CHAIN REACTION OCCURS THROUGOUT COMPONENTS. AN ISSUE CAN ARRISE WHERE YOU LEAST EXPECT IT. I CONTACTED NATIONAL LEVEL JEEP FOR HELP; NO AVAIL.
Electrical system, Other or unspecified, Engine, Oct 29, 2020
WHEN STARTING MY CAR IT DID NOT WANT TO START AND THEN IT DID AND ALL THIS HAPPENED,CHECK ENGINE LIGHT CAME ON, SERVICE TRANSMISSION LIGHT 4WD TEMPORALLY UNAVAILABLE, SERVICE PARK BRAKE , AND IT WOULD NOT GO INTO GEAR. AT AUTO ZONE THE CODE STATED WATCHDOG PERFORMANCE
Other or unspecified, Service brakes, Oct 25, 2020
ABOUT A WEEK AGO FROM TODAY (10/25/2020) MY CAR STARTED HAVING ISSUES STARTING UP. EVERYTHING BLINKS ON MY DASH AND ACTS LIKE IT DOESN'T WANT TO START UP. IT SAYS TO SERVICE BRAKES AND SERVICE TRANSMISSION. I BOUGHT THIS CAR WITH ALMOST 90K MILES ALMOST 2 YEARS AGO AND IT HAS 122K MILES, FIRST TIME I'VE EVER HAD A PROBLEM. I SAW THAT THERE IS A RECALL FOR THE TRANSMISSION I AM JUST UNSURE WHAT TO DO ABOUT IT.
Steering, Other or unspecified, Oct 17, 2020, crash
SHIFTER WARNING LIGHT CAME ON WHILE DRIVING ON A TWO LANE HIGHWAY AND THEN THE STEERING LOCKED UP AND LOST CONTROL OF VEHICLE AND IT ROLLED.
Power train, Other or unspecified, Engine, Oct 17, 2020
WHILE DRIVING DOWN THE ROAD SEVERAL TIMES THE PAST MONTH MY VEHICLE HAS SHUT DOWN. ALL LIGHTS STAY ON IN CAR AND HEADLAMPS ETC. BUT THE ENGINE SHUTS DOWN YOU LOSE POWER STEERING AND WHEN YOU GO TO CRANK THE ENGINE OVER IT WILL DO NOTHING FOR MAYBE 5 TO 10 SECONDS BEFORE YOU HERE THE BELTS AND FANS START TO CRANK. HAD THE STARTER, ALTERNATOR AND BATTERY TESTED. REPLACED THE BATTERY AND IT STILL DOES IT JUST NOT AS OFTEN.
Other or unspecified, Oct 13, 2020
2015 IS KNOWN FOR RUST IN THE AXISLE.I HAVE MY VEHICLE IN SHOP MECHANIC SAID THE DIFFERIANCIAL HAS A LEAK AND MAY BE RUSTED .IS THIS A RECALL PROBLEM THAT THE MANUFACTURE HAS ?.
Power train, Electrical system, Other or unspecified, Sep 27, 2020
SERVICE SHIFTER WARNING SHOWS WHILE DRIVING, SOMETIMES WHILE STARTING VEHICLE WILL NOT ALLOW TO CHANGE GEARS WITHOUT TURNING OFF AND THEN BACK ON MULTIPLE TIMES.
Power train, Other or unspecified, Engine, Sep 15, 2020
WHEN DRIVING MY VEHICLE JERKS ME EXTREMELY HARD AND ENGINE MAKES LOUD THUMP NOISE. I'VE ALMOST HIT MULTIPLE VEHICLES IN FRONT OF ME FROM IT JULTING ME FORWARD. I'M PREGNANT AND IT'S EXTREMELY CONCERNING.
Other or unspecified, Sep 13, 2020
SERVICE SHIFTER LIGHT COMES ON I HAVE SEEN THIS CAUSES BRAKES TO EVENTUALLY LOCK UP AND CAUSE ACCIDENTS BUT HAVE NOT SEE A RECALL
Power train, Other or unspecified, Visibility/wiper, Sep 13, 2020
MY TRANSMISSION IS NOT SHIFTING RIGHT. KICKING EVERYTIME SHIFTING. THE VEHICLE LOSS POWER.
Power train, Electrical system, Other or unspecified, Sep 12, 2020
AT AROUND 40,000 MILES, TOUCH SCREEN/RADIO WOULD RANDOMLY SHUT OFF AND ON, AND SERVICE SHIFTER COMES ON INTERMITTENTLY. SOMETIMES STAYS ON CONSTANTLY, SOMETIMES COMES ON AND OFF. VERY FRUSTRATING AS NUMEROUS PEOPLE HAVE REPORTED THESE ISSUES ALL OVER THE INTERNET, BUT JEEP HAS DONE ABSOLUTELY NOTHING ABOUT IT. SOME REPORTS EVEN MENTION INJURIES INVOLVED IN THE ISSUE. NO VEHICLE SHOULD HAVE THESE ISSUES THIS COMMONLY AT A VERY ACCEPTABLE LOW MILEAGE.
Other or unspecified, Sep 9, 2020
INDICATOR SAYS TO "SERVICE SHIFTER" I WANT TO KNOW IF MY CAR HAS A RECALL NOTICE.
Other or unspecified, Sep 8, 2020
THERE HAS BEEN MULTIPLE TIMES WHERE I HAVE BEEN DRIVING MY CAR AND ALL OF A SUDDEN MY CAR WILL DING AND AN ALARM ON MY SCREEN POPS UP THAT SAYS 'SERVICE SHIFTER' AND ALL OF LIGHTS ON MY GEAR SHIFTER TURN ON. I HAVE BEEN DRIVING EVERYTIME IT HAS HAPPENED. I CAN NO LONGER SEE MY SCREEN WHERE IT SHOWS SPEED, GAS, TIRE PRESSURE, OIL, OR ANYTHING. THE ONLY WAY TO TURN IT OFF IS TO TURN MY CAR OFF AND BACK ON AND SOMETIMES I HAVE BEEN ON AN INTERSTATE WHERE THAT WASN'T POSSIBLE TO DO IMMEDIATELY. I HAVE TRIED CONTACTING DEALERSHIPS BUT NOBODY KNOWS WHAT IS HAPPENING.
Other or unspecified, Aug 12, 2020
THE SERVICE SHIFTER LIGHTS COMES ON. I HAD THE SAME PROBLEM LAST YEAR IN MAY AND THEY STATED THEY FIXED THE PROBLEM. NOW I AM HAVING THE SAME SERVICE LIGHT TO COME ON. THE LIGHT COMES ON WHILE I AM DRIVING. BUT NOT EVERY TIME. I AM NOT SURE EXACTLY WHAT THEY FIXED BUT OBVIOUSLY THEY EITHER REALLY DIDN'T FIX THE PROBLEM OR PUT ON BAD PARTS
Power train, Electrical system, Other or unspecified, Jul 28, 2020
UPON SLOWING DOWN AROUND 20 MPH THE VEHICLE STARTS TO ACCELERATE REQUIRING A HARDER PRESS ON THE BRAKE. IF I LET OFF THE GAS AROUND 40 MPH THE VEHICLE MAINTAINS SPEED BEFORE IT STARTS TO ACCELERATE. EVENTUALLY THE VEHICLE WILL JOLT AND THE SERVICE TRANSMISSION LIGHT COMES ON PUTTING IT IN A LIMP MODE WITH LITTLE FORWARD MOMENTUM WHEN PRESSING THE GAS. THE DEALER SAID ITS THE ABS CONTROL MODULE BUT THE FACTORY WOULDN'T REPLACE IT BECAUSE THE DEALER COULDN'T PROVE IT WAS BAD. AT THAT POINT THE 2015 KL TRAILHAWK HAD AROUND 33000 34000 MILES ON IT AND STILL UNDER WARRANTY.
Other or unspecified, Jul 21, 2020
STEREO SYSTEM: SYSTEM REMAIN ON AND CAN NOT TURN IT OFF, WHETHER VEHICLE IS RUNNING OR STOPPED. I HAVE REMOVED KEYS FROM IGNITION, GOTTEN OUT OF CAR, SHUT DOORS AND SYSTEM REMAINS ON AND IT HAS STAYED ON ANYWHERE FROM 5 TO 10 MINUTES. I HAVE HAD THIS PROBLEM SINCE PURCHASE OF VEHICLE.
Air bags, Seat belts, Other or unspecified, Jul 1, 2020, crash
VEHICLE WAS IN MOTION WHEN IT LEFT THE ROAD. I SWERVED TO MISS A DOG. I HAD MY SEATBELT ON DURING THIS ACCIDENT HOWEVER MY HEAD (TOP, RIGHT FRONT OF MY HEAD) HIT THE WINDSHIELD GLASS AND THE GLASS BROKE/SHATTERED. MY HAIR WAS CAUGHT IN THE BROKEN CRACKS OF THE GLASS ON THE WINDSHIELD AND MY HAIR WAS PULLED OUT OF MY HEAD, I GUESS WHEN THE SEATBELT PULLED ME BACK INTO POSITION IT MANAGED TO KEEP MY HAIR LODGED. I GOT SMALL PIECES OF GLASS OUT OF MY SCALP FOR A WEEK. I HAD OTHER INJURIES AS WELL. EVERY SINGLE AIRBAG OF THIS CAR WAS DEPLOYED AND MY VEHICLE A TOTAL LOSS. I WAS ONLY GOING AROUND 45 MPH. I AM THANKFUL TO BE HERE SHARING THIS PASSAGE. I JUST HAVE TRIED TO FIGURE OUT HOW I MANAGED TO HIT THE WINDSHIELD WHILE MY SEATBELT WAS ON MY BODY AND THE AIRBAGS DEPLOYED.*DT*JB
Other or unspecified, Jun 30, 2020
'SERVICE SHIFTER' NOTIFICATION IS DISPLAYED. CAME ON A FEW TIMES WHILE DRIVING. TURNED CAR OFF AND IT GOES AWAY.
Wheels, Other or unspecified, Electronic stability control (ESC), Jun 18, 2020
I HAVE WARNING LIGHTS KEEP FLASHING OUT OF CONTROL 3 LIGHTS KEEP STAYING ON THAT IS TIRE PRESSURE SYSTEM AND CHECK ENGINE AND START STOP SYSTEM , PUT A CODE READER ON VEHICLE AND IT SAYS TRANSMISSION MODULE MY CAR WILL REV UP WHILE I N GEAR HESITATE AND THEN JERK REAL FAST AND START GOING SUPER FAST WITHOUT MY FOOT ON GAS. WHEN I SHIFT THE GEARS INTO REVERSE FROM PARK OR PUT IN PARK IT MAKES A LOUD CLUNK NOISE AND SHIFTS HARD. ALSO THE TAILGATE WHEN OPENING WILL OPEN UP AND IMMEDIATELY SHUT ON ME AND HAS HIT MY HEAD A FEW TIMES AND TRIED SHUTTING WITH ME IN THE WAY. I'VE REPORTED PROBLEMS TO THE DEALERSHIP SEVERAL TIMES THEY SEND ME TO A DEALERSHIP FOR JEEP AND THEY TELL ME BATTERY NEEDS RESET AND SENT ME ON MY WAY AND I ASKED TO HAVE TRANSMISSION LOOKED AT AND THEY HAVE NO TRANSMISSION TECH. WHILE IN MOTION ILL TAKE MY FOOT OFF GAS TO SLOW DOWN WHEN COMING TO A CORNER OR STOP AND IT WILL SPEED UP ON ITS OWN CAUSING ME TO SLAM BREAKS QUICKLY. I FEEL UNSAFE IN THIS VEHICLE. IM NOT THE FIRST OWNER I WAS FINANCED THROUGH BUD CLARY AND THEY CAN NEVER HELP ME ALWAYS SEND ME TO NCCHORDS DODGE CHRYSLER JEEP DEALERSHIP IF THERE IS ANY AVAILABILITY APPOINTMENTS. THE ISSUES I HAVE WITH VEHICLE ARE CONTINUOUS . REALLY STARED BAD WITH LIGHTS A FEW WEEKS AGO. HAD CAR SERVICED FOR REG SERVICE DATE ON 11TH AND THEY COULDN'T HELP WITH MY ISSUES RECOMMENDS ME MAKE APPOINTMENT WITH OTHER DEALERSHIP. ILL PUT THE ISSUES WITH CAR WHEN ITS BEEN A EVERYDAY OCCURRENCE TO THUS LAST MAY ON 1ST. I BOUGHT CAR ALMOST 1 YR AGO AND HAVE HAD PROBLEMS SINCE DAY 1 JUNE 27TH 2019. *TR
Vehicle speed control, Other or unspecified, Electronic stability control (ESC), May 29, 2020
I PURCHASED MAY JEEP CHEROKEE IN DECEMBER 2017. ON THE FIRST HOT DAY OF MAY 2020, I WENT INTO MY CAR, AND NOTICED THE DASHBOARD AREA ALONG WITH THE VENTS, HAD BEGAN TO MELT! IT WAS HOT OUTSIDE, BUT THIS IS NOT THE FIRST TIME THAT MY CAR HAS BEEN SITTING IN THE SUN. WHEN I TOUCHED THE VENT, MY FINGERS WERE COVERED IN THIS BLACK, GOOEY SUBSTANCE. NOT ONLY IS THE INTERIOR OF MY CAR DESTROYED, BUT MY CONCERN IS WHETHER THIS SUBSTANCE IS HAZARDOUS. ARE THERE CHEMICALS IN THE PAINT OR ANY TOXIC ELEMENTS? I HAVE SHOWED THE PHOTOS OF THE PROBLEM TO MANY PEOPLE. AND EVERYONE HAS THE SAME ANSWER, WHICH IS, "I HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE." I CONTACTED THE DEALERSHIP, WHERE I PURCHASED MY JEEP. MY AGENT IS CURRENTLY LOOKING INTO THIS. THE SECOND PROBLEM INVOLVES THE SHIFTER. ALL OF THE LIGHTS ARE LIT UP. I HAVE ALREADY HAD AN INCIDENT WHERE I THOUGHT I WAS IN "PARK" BUT IT TURNED OUT I WAS IN REVERSE. I FOUND MULTIPLE COMPLAINTS AND CONCERNS ABOUT THIS PROBLEM IN MY RESEARCH.*DT*JB*DT*JB*DT*JB*DT*JB
Other or unspecified, Apr 30, 2020
THE SERVICE SHIFTER LIGHT COMES ON MORE AND MORE FREQUENTLY. IT ONLY COMES ON WHILE I AM DRIVING. IF I SHUT THE JEEP OFF AND TURN IT BACK ON IT TEMPORARILY DISAPPEARS. IT DOESN'T MATTER IF I'M GOING 10 MILES OR 70 MILES, IT RANDOMLY COMES ON. I HAVE TAKEN IT TO A JEEP DEALERSHIP AND THEY CAN NOT DO ANYTHING FOR ME UNLESS I DRIVE IT THERE WITH THE LIGHT STILL ON. I KNOW NUMEROUS PEOPLE HAVE REPORTED THIS PROBLEM. WHY IS THERE NOT A RECALL? DOES IT HAVE SOMETHING TO DO WITH THE CRUISE CONTROL RECALL OR THE WIRING HARNESS THAT WEARS OUT FOR THE GEAR SHIFTER????
Other or unspecified, Apr 12, 2020
SHIFT GEAR PROBLEM WHILE DRIVING
Other or unspecified, Mar 5, 2020
OCT. 2019: BLARING RADIO, U-CONNECT SYSTEM FAILURE (BATTERY REPLACED)-GARAGE AT HOME AND LOCAL SUBURBAN AREA DEC. 2019: RADIO VOLUME CONTROL DIDN'T WORK, MUTE BUTTON DIDN'T WORK, MUTE BUTTON UNMUTED ITSELF (TWICE IN A 5-7 MINUTE PERIOD), VOLUME ADJUSTING UP AND DOWN ON ITS OWN-HAPPENED 8:10 AM JAN. 2020: AUDIO STUCK ON RELIGIOUS STATION, BUT INFO SCREEN BLANK-BLACK (9:45 AM AND 10:10 AM. HAPPENED AFTER I STOPPED TO GET GAS AT A SUBURBAN LOCATION) MARCH 2020: RADIO UNMUTED ITSELF MULTIPLE TIMES ON ITS OWN AND WHEN I PRESSED THE MUTE BUTTON-IT DIDN'T WORK (SUBURBS) MARCH 2020: AM-UNABLE TO ADJUST VOLUME-STUCK FOLLOWED BY BLARING VOLUME AFTER I HAD TURNED THE VOLUME BUTTON DOWN. LATER-SAME DAY-RADIO STATION CHANGED TO A RELIGIOUS STATION (NOT THE STATION I HAD ON PREVIOUSLY) AIR PRESSURE LIGHT GOES ON CONSTANTLY START AND STOP SYSTEM MESSAGE GOES ON AND OFF CONSTANTLY THIS JEEP HAS JUST OVER 36,000 MILES. RADIO INCIDENCES HAVE OCCURRED BOTH WHILE SITTING STATIONARY AND WHILE DRIVING.
Other or unspecified, Feb 27, 2020
SERVICE SHIFTER LIGHT COMES ON ALMOST CONSTANTLY AND WILL NOT GO OFF. YOU CANNOT CLEAR IT UNLESS YOU PARK THE CAR TURN IT OFF AND BACK ON AND HOPE FOR THE BEST.