2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints: vehicle speed control
120 reports, newest first. Show all
Electrical system, Vehicle speed control, Engine, Oct 29, 2025
Check engine light on 2015 Jeep Cherokee Sport turned on, vehicle "went limp". Pulled over, turned car off, waited, turned car back on. Happened again taking car to dealership. The dealership said "code for trans range sensor p1726. reset trans and test drove. code did not come back". Same thing happened again a week later. Took it to Firestone, code was "TCM P1726-00 Transmission Manage Sensor "C" circuit High. They said it sounded like the Recall Number 16V529000/S55. I took it back to the dealership, they said the recall, despite being for a 2015 Jeep Cherokee didn't apply and noted "Same code P1726 set in TCM. Going to need range sensor and TCM replaced."
Electrical system, Vehicle speed control, Engine, May 4, 2025
My vehicle - at random - will switch to traction control, 4x4, and will slow down while driving, and will not allow me to go above 45 mph, with the engine rpm’s revved as high as if I’m driving 85 mph. No mechanic has been able to accurately diagnose it, and I continue to pay for different repairs, without getting the problem actually solved.
Vehicle speed control, Apr 23, 2025
Hello my jeep got a message of service 4 wheel drive so i brought it to the dealership. the looked at it and it turns out to be a failing PTU. Jeep did a recall and extended warranty on it but they are saying they will not cover the cost of the repair because its the wrong code. I have code C14A797 and they are saying they need code P14A797. This doesnt even make sense its the same exact faulty part but different codes??? Codes they the car company creates?
Electrical system, Vehicle speed control, Other or unspecified, Apr 21, 2025
After driving a vehicle for a few minutes the lights will flash pretty badly, the service transmission light comes on, on the dash and the car enters limp mode, and the fan comes on, you are unable to move the vehicle it will not go forward or backwards. The vehicle runs perfectly smooth until this happens without warning. Additionally, the service air bag light came on, on the dash but if you turn the car off and back on the lights will go away and you can resume activity as usual. The cars lights and horn goes crazy even when you are not in the vehicle or driving it and does not have to be on when it does this. Now the vehicle has a service engine light on and diagnostics have been done and one part has been changed but this did not resolve the issue which was a purge solenoid and the oil filter housing which also did not resolve the issue. This vehicle is very dangerous to drive as it will go into limp mode while driving it.
Power train, Vehicle speed control, Other or unspecified, Apr 14, 2025
Unknown
Power train, Vehicle speed control, Aug 30, 2024
Electric Throttle Control. It will stop working randomly and when accelerating on the highway on the on ramp it will die down and go no more than 35 mph and will also do this when merging into traffic.. very dangerous
Power train, Vehicle speed control, Engine, Aug 30, 2024
PTU completely bad...just purchased the vehicle and it went bad less than a month after
Vehicle speed control, Aug 1, 2024
Once I stop my vehicle doesn’t accelerate normally and jerks right after. Also the service shifter light came on and won’t go off.
Power train, Electrical system, Vehicle speed control, Jun 4, 2024
El problema del carro está en los cambios . El carro se apaga emos pasado varias veces por riesgos . Sé a llevado varias veces a reglar. Y vuelve hacer lo mismo . Reporte recall w47
Steering, Power train, Vehicle speed control, Jan 30, 2023
Transmission has malfunctioned, will not properly shift into higher gears, when stopped is not able to be put into park. Issue started with not warnings, was driving perfectly fine before. Cruise control has failed, parking brake has malfunctioned, and power steering has malfunctioned.
Power train, Vehicle speed control, Oct 24, 2022
The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undetermined speed, the vehicle was bouncing. The contact stated while driving, the vehicle was shifting roughly. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. Additionally, on another occasion while driving, the vehicle independently accelerated. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 40,000.
Vehicle speed control, Jul 29, 2022
The contact owned a 2015 Jeep Cherokee. The contact that while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the fuel system. The vehicle was repaired under an unknown recall. However, the failure reoccurred while driving. Additionally, the contact stated that the vehicle failed to start. The message "Repair Parking Brake" was displayed. The vehicle was towed to the dealer where it was diagnosed that the parking brake module, the front driver's side axle, the CV joint, and other unknown repairs needed to be completed. The vehicle was repaired. However, the failures reoccurred and the engine was emitting abnormal rumbling sounds while driving. The vehicle was taken back to the dealer where it was diagnosed that water had leaked through the liftgate, which damaged the parking brake module. The vehicle was not repaired. The contact sold the vehicle. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 103,000.
Vehicle speed control, Nov 19, 2021
Pressing on the gas and the car does not move. Randomly stops and I would have to turn it off and back on in order for it to drive.
Power train, Vehicle speed control, Nov 17, 2021
While in first and second gears, the car doesn't seem to know which gear to shift to. It jerks in and out of both gears and is even worse on inclines. Happens mostly under 15mph.
Power train, Electrical system, Vehicle speed control, Nov 8, 2021
Transmission control module and speed control I couldn't exsellerate while driving in traffic and my car would lock up in neutral and wouldn't allow me to turn off the engine and it was flashing all sorts of problems at once, it would also jerk when I shifted the mechanic first told me I needed a battery and then said I needed a flash update and when none of those problems resulted in fixing my car he then said my Transmission control module was bad so now my car is inoperable so I took it to the dealership and I'm waiting for results. When I'm driving on the freeway I sometimes lose speed or my car would shift into neutral and then jerk when I try to put it back in driving and at times it wouldn't start or become difficult to slow down at an intersection or stop light, my husband is disabled so when it jerks it causes him to hit his head on the passenger side window because he has lost a lot of motor control on his right side due to having a severe stroke it's unsafe for us to drive this car not knowing if it's going to stall, jerk, speed-up or shift into another gear or not completely stop at an intersection because it becomes hard to press the break.
Vehicle speed control, Other or unspecified, Engine, Oct 11, 2021
THE TRANSMISSION LIGHT POPPED ON ONLY AFTER HAVING IT FOR 2 MONTHS.
Electrical system, Vehicle speed control, Engine, Sep 4, 2021
Car stalls multiple times over the last month. With zero warning it died in front of my wife in ongoing traffic. Multiple error messages are on dash. Restarts when shutting car off then back on.
Vehicle speed control, Service brakes, Fuel/propulsion system, Aug 9, 2021
When I go to put the the vehicle in park and reverse it wants to shift really hard, not really a shift but more of a jerk. It doesn’t happen every time but it does 50 percent of the time. There was this one time where i went to go put it in reverse and it wanted to rev more then usual. When it MAINLY shifts hard is when I first turn it on and start moving a couple feet it wants to fall on its face. We haven’t had any incidents in it yet but I wanted to see if I could get anything done before any. Me and my boyfriend travel a lot and when we are in traffic it has fallen on its face. There is a gas cap light that keeps coming on and I have replaced my gas cap 2 times.
Power train, Electrical system, Vehicle speed control, Jul 9, 2021
Service Shifter lights up on the instrument panel as well as the check engine also stop/start not ready. 4x4 not available exhilarates and UN exhilarates all by its own. Shifts hard and jumps hard when I take off at a stop light don't wanna come out of park unless I take my finger and flip up a plastic thing down inside the shifting housing. And the key fobe won't come out of the key switch. No it hasn't been in a crash yet but it's one looking for a place to happen if jeep don't have a recall. Yes my jeep has been confirmed by the Dodge dealership in Lexington Kentucky. They say that it needs a new shifter put in it I'm taking it to the dealership this coming Thursday
Steering, Power train, Vehicle speed control, Jun 18, 2021
While driving my jeep forward or in reverse my jeep launches forward very hard. I have to press on the brake abruptly so that I don't hit anything. Also when accelerating my speedometer shows the numbers increasing but my wheels are barely moving then it kicks forward abruptly. When turning or going over bumps I feel a pop in the steering column and sometimes the dashboard icon with the vehicle & squiggly lines under it appears. I told my dealership but the mechanic just said there is nothing wrong with it even though I know there is.
Vehicle speed control, Mar 23, 2021
I WAS AT A VERY BUSY INTERSECTION GETTING READY TO TURN LEFT AND WHEN THE LIGHT TURNED GREEN THE AUTO START CAUTIOUS SYMBOL SHOWED UP ON THE DASH AND THE ALL THE LIGHTS CAME ON RIGHT BEFORE MY CAR COMPLETELY SHUT OFF. I HAD TO PUT ON MY HAZARDS BECAUSE I WAS AFRAID OF GETTING HIT. PUT THE JEEP INTO PARK AND RESTARTED THE VEHICLE. I PULLED OVER INTO A SHOPPING CENTER AND CHECKED TO MAKE SURE I WASN'T LEAKING ANYTHING AND TO GIVE IT TIME TO MAKE SURE IT WOULDN'T SHUT OFF AGAIN. THEN THE NEXT DAY IT WAS SHAKING REALLY BAD IN IDLE AND KEPT THROWING THE SAME AUTO START CAUTION LIGHT ON THE DASH. THEN HAD A CHECK ENGINE LIGHT. WHEN TAKEN TO MECHANIC SPARK PLUGS AND COIL PACK FOR CYLINDER 2 WERE CHANGED BUT PROBLEM PERSISTS.
Power train, Vehicle speed control, Jan 27, 2021
WHILE IN MOTION ON CITY STREETS AND HIGHWAYS, CAR HAS TROUBLE SHIFTING GEARS AND WHEN ACCELERATING IT DOES NOT RESPOND NORMALLY.
Vehicle speed control, Forward collision avoidance, Jan 14, 2021
WHILE DRIVING ON A FREEWAY IN NOVEMBER 2020 I HAD ENGAGED THE CRUISE CONTROL AND SET IT AT THE SPEED LIMIT OF 70 MPH. A SEMI TRUCK CHANGED INTO MY LANE WITHOUT BLINKER WARNING. I SLAMMED ON THE BRAKES BUT THE CRUSE CONTROL WOULD NOT DISENGAGE. I THEN BEGAN PUMPING THE BRAKES AND STILL NO DISENGAGEMENT. AS I APPROACHED THE BACK END OF THE SEMI PRIOR TO HITTING IT, I DROVE OFF THE FREEWAY DOWN THE DESCENDING EMBANKMENT STILL PUMPING THE BRAKES WITHOUT DISENGAGING THE CRUISE CONTROL. AS I BEGAN SLIDING DOWN THE EMBANKMENT I BRAKES DISENGAGE THE CRUISE CONTROL JUST BEFORE A COLLISION WITH THE DIVIDER.
Power train, Vehicle speed control, Engine, Jan 3, 2021
MY JEEP IS HAVING TRANNY ISSUES AND IS MAKING VERY LOUD ENGINE SOUND DUE TO THE TRANNY LAGGING,WHICH IS MAKING MOTOR REV REALLY HIGH,AND SOMETIMES IT IS NOT PREDICTABLE,WHICH AT THAT POINT CAUSES THE MOTOR TO BE SOMETIMES REAL JERKY OR JUMPY RANDOMLY CAUSING IT NOT TO RUN RIGHT!..OR HAVE A ROUGH RIDE OR IT'S SHIFTING TO SHIFT RIGHT OR EVEN TO GO TO THE NEXT GEARS..SEAMS LIKE SOMETIMES,IT WANTS THE MOTOR TO BLOW UP !!!
Power train, Vehicle speed control, Engine, Nov 17, 2020
*LAG RESPONSE AT COMPLETE STOP WHEN PRESSING ACCELERATION PEDAL. NOT SAFE WHEN PULLING INTO TRAFFIC. *THIS HAS HAPPENED MULTIPLE TIMES. *TAPPING ENGINE NOISE