2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints
1,787 reports, newest first.
Other or unspecified, Jan 2, 2019
TRANSMISSION BANGS VERY HARD WHEN SHIFTING AROUND 40 MILES PER HOUR. IF TRAVELING UP AN INCLINE IT SEEMS TO WORSEN THE FORCE OF THE BANG. ALSO HAS A STUTTER WHEN ACCELERATING FROM A STOP IN 1ST GEAR THRU 2ND GEAR.
Electrical system, Exterior lighting, Electronic stability control (ESC), Jan 2, 2019
LEAKING IN LIFTGATE CAUSED ALL ELECTRICAL INSTRUMENTS TO FAIL ELECTRONIC EMERGENCY BRAKE POWER SUN ROOF STOP/START MODULE HEAD LIGHTS FOG LIGHTS SPEEDOMETER
Power train, Jan 1, 2019
PROBLEMS WITH SLOW KICKING INTO GEARS. LIKE IT IS SLIPPING. HARD SHIFTING. IT WILL ALSO UPSHIFT UNEXPECTEDLY GIVING A BURST OF SPEED.
Engine, Dec 29, 2018
WHEN REACHING THE TOP OF A HILL, AND YOU LET OFF THE GAS, THE CAR SLAMS INTO GEAR EXTREMELY HARD BECAUSE THE TRANSMISSION CAN'T ADJUST.
Power train, Dec 29, 2018
THE GEARS ARE LOCKED AND THE VEHICLE OR THE SHIFTER WILL NOT MOVE. WE STARTED THE CAR TO GO SOMEWHERE AND BACKED IT OUT OF THE GARAGE, STOPPED AND PUT THE CAR IN PARK TO PUT THE OTHER CAR IN THE GARAGE, WHEN WE GOT BACK IN THE JEEP THE GEARS, SHIFTER, WOULD NOT MOVE, NOR WOULD THE CAR. WE FINALLY GOT THE JEEP IN NEUTRAL, THE CAR STILL WOULD NOT MOVE, IT FELT LIKE WE WERE PUSHING A HOUSE, BUT WE FINALLY GOT IT BACK IN THE GARAGE. ALSO, THE NEXT TIME WE TRIED TO SHIFT THE GEARS WHILE IN THE GARAGE TO SHOW MY BROTHER WHO ALSO OWNED A JEEP CHEROKEE THAT HAD A RECALL ON IT. WE PUT THE KEY IN AND CHANGE GEARS TO REVERSE, BUT THE JEEP WOULD NOT MOVE, AND THE GEARS WOULD NOT MOVE BACK TO PARK, SO THE KEYS WAS STUCK IN THE VEHICLE. WE HAD TO FORCE IT BACK TO PART TO GET THE KEYS.
Power train, Vehicle speed control, Other or unspecified, Dec 26, 2018
JUST PURCHASED 2015 CHEROKEE, WHEN FIRST ACCELERATING IT HESITATES AND SEEMS TO NOT SHIFT CORRECTLY AND THEN EVENTUALLY "KICKS IN" AND JERKS HARD. CAUSES MAJOR ISSUES WHILE IN TRAFFIC. ALSO SOUNDS LIKE ITS GOING TO SHUT OFF WHEN SITTING STATIONARY AND IDLING.
Power train, Dec 25, 2018
9 SPEED TRANSMISSION ISSUE. WHEN COMING TO A STOP THE VEHICLE LUNGES FORWARD AND THEN HESITATES WHEN ACCELERATING. SEEMS TO SHIFT GEARS VERY ROUGH AND IS CONCERNING WHEN IN TRAFFIC. THIS SEEMS TO OCCUR AND MORE NOTICEABLE IN CITY TRAFFIC WITH STOP AND GO TRAFFIC .JUST BOUGHT THIS VEHICLE FROM A REPUTABLE DEALER AND I AM VERY DISAPPOINTED THAT THIS ISSUE WAS NOT BROUGHT TO MY ATTENTION. SOFTWARE UPDATE SEEMS TO HAVE MADE THE ISSUE WORSE.
Power train, Dec 22, 2018
TRANSMISSION ON A ENGINE WITH ONLY 42, 000 MILES
Power train, Dec 13, 2018
VEHICLE HAS HAD TRANSMISSION LIGHT COME ON 3 TIMES WITHIN 50K. THE MOST CURRENT INCIDENT OCCURED WHILE DRIVING DOWN A BUSY HIGHWAY. THE VEHICLE SHUTTERED AND RUFUSED TO ACCELERATE. THIS LED TO 3 NEAR MISS COLLISIONS AND FEAR OF DRIVING THE VEHICLE. EACH TIME WE HAVE THE ISSUE THE DEALER SIMPLY FLASHES THE TRANS MISSION WHICH OBVIOUSLY DOESN'T FIX THE PROBLEM.
Power train, Electrical system, Electronic stability control (ESC), Dec 10, 2018
AT MULTIPLE, SEEMINGLY RANDOM TIMES, WARNING LIGHTS FLASH REGARDING TRANSMISSION AND OTHER CAR FUNCTIONS, ENGINE STOPS AND TEMPORARILY WON'T RESTART. ON RESTART TRANSMISSION JUMPS HARD. SOFTWARE HAS BEEN UPDATED AND DEALER REPORTS NO RECALL ON THIS VEHICLE. SO FAR HAS JUST HAPPENED WHILE STATIONARY.
Engine, Fuel/propulsion system, Dec 7, 2018
WHEN I SWITCH GEAR THE CAR JERKS VERY HARD WHEN PUTTING IT IN REVERSE. IT BURNS GAS VERY FAST ALSO THE CHECK ENGINE LIGHT APPEARS OFTEN I HAVE GOT IT CHECK NUMEROUS OF TIMES THEY TELL ME MY THERMOSTAT MAY NEED REPLACED. BUT THE NEXT DAY THE CHECK ENGINE LIGHT WILL GO OFF. THE TRUCK DOESN'T OVER HEAT, IT JUST READS THE THERMOSTAT MAY NEED REPLACED THIS BEEN HAPPENING SINCE THE SECOND MONTH I PURCHASED THE VEHICLE.
Vehicle speed control, Dec 5, 2018
SOMETIMES WHEN CRUISE CONTROL IS SET VEHICLE WILL ACCELERATE UP TO 10 MPH FASTER THEN SET SPEED. THIS OCCURS EVEN WHEN DRIVING ON A FLAT LEVEL ROAD NO HILLS.HAS ALSO REVVED RPMS UP TO 5 AND SLOWLY DECELERATES ON OWN.
Power train, Electrical system, Engine, Dec 3, 2018
SEPT. 2015 I STARTED HAVING PROBLEMS AT 6 MONTHS SINCE THEN I HAVE HAD IT BACK TO THE DEALERSHIP 9 TIMES SOMETIMES IT HAS TO BE TOWED IN IS NOT DRIVEABLE SAME PROBLEM BUT EVERY TIME I GET IT BACK THE PROBLEMS ARE WORSE SINCE ABOUT THE 18TH OF AUG THIS YEAR I HAVE HAD THE CAR ONLY 9 DAYS THIS IS NOW DEC 3RD IT HAS BEEN IN THE SHOP SOMETIMES 3 OR 4 DAYS SOME TIMES AS LONG 3 OR 4 WEEKS THE TRANSMISSION CLUNKS LIKE IT IS FALLING OUT ALL THE LIGHTS GO OUT WILL NOT SHIFT IT ALSO SHUTS DOWN WHEN DRIVING IT ONE TIME IN THE MIDDLE OF AN INTERSECTION THIS IS GETTING REALLY DANGEROUS FOR ME AS WELL AS ANYONE ELSE ON THE ROAD WITH ME I HAVE BEEN IN TOUCH WITH CHRYSLER CUSTOMER CARE LADY NAMED LORI SHE SAYS I AM OUT OF THE PERIMETER FOR BUY BACK THEY DID NOT KNOW WHAT IS WRONG WITH THIS CAR I AM MAKING CAR PAYMENTS AND INSURANCE ON A CAR I CAN'T DRIVE AND DON'T EVEN AVE MOST OF THE TIME. THE DEALERSHIP CALLED ME A WEEK AGO TO COME PICK THE CAR AND WHEN I GOT THERE IT WOULDN'T EVEN RUN TO GET TO THE FRONT OF THE BUILDING TO ME. THIS HAS BEEN GOING ON FOR 2 1/2 YEARS NOW ONLY GETTING WORSE ALL OF THE TIME I AM NOW AFRAID TO DRIVE THIS CAR KNOWING IT CAN SHUT DOWN ANYTIME IN THE MIDDLE OF TRAFFIC AND CHRYSLER WON'T DO ANYTHING EXCEPT KEEP PUTTING IT BACK IN THE SHOP AND AFTER 3 WEEKS OR I GO TO PICK IT UP AND ONCE AGAIN IT WON'T RUN. *DT*JB
Power train, Dec 2, 2018
WE ARE THE ORIGINAL OWNERS OF THE ABOVE VEHICLE. WE HAVE NOTICED EXTREMELY HARD AND UNTIMELY SHIFTING OF GEARS WITH THIS TRANSMISSION. WE HAVE BROUGHT THE VEHICLE TO AN AUTHORIZED DEALER ON NOVEMBER 29, 2018 AND WAS ADVISED THERE IS A RECALL (S55). THE RECALL WAS ADDRESSED, HOWEVER THIS DID NOT FIX THE MATTER. I UNDERSTAND THERE IS A CLASS ACTION CLAIM THAT WE ARE NOW A PARTICIPANT IN REGARDING THIS TRANSMISSION ISSUE.
Power train, Electrical system, Engine, Nov 30, 2018
CHECK ENGINE LIGHT COMES ON, CODES ARE U1504, U1412, U0001, U1110, U1120, WILL NOT SHIFT, 4WD TEMPORARY UNAVAILABLE MESSAGE COMES ON , STABILITY TRACTION LIGHT COMES ON, ALL SHIFTER GEAR LIGHTS ARE ON, THIS HAD HAPPENED 7 TIMES SINCE I PURCHASED THIS JEEP, ENGINE HAS CUT A COUPLE OF TIMES DURING ALL OF THESE ISSUES!
Power train, Nov 29, 2018
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SHOTTENKIRK CHRYSLER DODGE JEEP RAM (678-535-3417, LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114) TO BE DIAGNOSED, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CALLED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Vehicle speed control, Other or unspecified, Nov 27, 2018
CPSC: I PURCHASED A PEDAL COMMANDER PRODUCT SEPTEMBER 21, 2018 TO ASSIST MY 2015 JEEP'S ACCELERATION. THE MODULE IS A PASS THROUGH ELECTRONIC DEVICE THAT IS INSTALLED BETWEEN THE ACCELERATOR PEDAL. *DT O THE USER CAN SELECT 4 'MODES' THAT WILL PROVIDE A BETTER RESPONSE WHEN THE GAS PEDAL IS DEPRESSED. *DT THE CONSUMER STATED A PEDAL COMMANDER DEVICE WAS INSTALLED IN THE VEHICLE. THE DEVICE FAILED WHILE DRIVING THE VEHICLE IN ECO/CITY MODE. *JS*JB
Power train, Vehicle speed control, Service brakes, Nov 27, 2018
I HAVE A 2015 JEEP CHEROKEE LIMITED 4X4, WHEN I TRY TO SLOW DOWN OR STOP THE VEHICLE WILL SPEED UP. IT IS LIKE YOU ARE GIVING IT GAS INSTEAD OF APPLYING THE BREAK. IT WAS PURCHASED WITH AROUND 13500 MILES ON THE ODOMETER ON 9-22-2018, IT NOW HAS 21360 MILES AS OF 11-27-2018. THE TRANSMISSION COMPLETELY STOPPED WORKING ON THE HIGHWAY IN TRAFFIC. THE TRANSMISSION WOULD NOT MAKE THE VEHICLE MOVE AND ACTED AS IF IT WAS NOT IN ANY GEAR. IT HAS SEAMED TO HAVE ISSUES FROM THE TIME I PURCHASED IT AND I WAS TOLD BY A JEEP DEALERSHIP THAT IT WAS JUST THE NORMAL WAY THAT THE 9 SPEED TRANSMISSION WORKED. IF THIS IS NORMAL FOR A TRANSMISSION TO FAIL AT 21000 MILES I FEEL THAT IS A MAJOR CONCERN AND A HUGE ISSUE.
Engine, Nov 26, 2018
WHEN SHIFTING THE SERVICE SHIFTER ERROR COMES ON AND ALL THE LIGHTS ON THE SHIFT LIGHT UP RED. YOU HAVE TO STOP THE VEHICLE, PUT IT IN PARK, TURN OFF THE VEHICLE, AND THEN FINALLY RESTART IT BEFORE THE ERROR WILL GO AWAY. THE ERROR WILL ALSO OCCUR WHILE DRIVING WHICH THEN REMOVES THE SPEEDOMETER FROM THE DASH AND ONLY DISPLAYS THE ERROR UNTIL THE VEHICLE HAS BEEN TURNED OFF AND THEN BACK ON AGAIN.
Power train, Nov 23, 2018
WE WERE ON A ROAD TRIP AND ON THE HIGHWAY THE DASHBOARD SAID SERVICE TRANSMISSION AND LOST ACCELERATION WHEN GOING UP HILL OR TRYING TO GO FASTER FROM A STOP. THE CHECK ENGINE LIGHT ALSO CAME ON AT THE SAME TIME OF THE SERVICE TRANSMISSION LIGHT. AFTER THAT, THE CAR HAD TROUBLE SHIFTING AND HAD A HARD TIME TO MOVE AFTER STOPPED.
Suspension, Other or unspecified, Nov 22, 2018
WHILE BEING TOWED BEHIND MOTORHOME, THE FRONT "LOAD BEAMS" ON JEEP CAME APART. LUCKILY, THIS DID NOT OCCUR ON HIGHWAY AT HIGH SPEEDS AS IT COULD HAVE CAUSED SERIOUS ACCIDENT.
Structure, Engine, Nov 19, 2018, fire
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CAUGHT FIRE AND THE ENGINE EXPLODED. THE CONTACT STATED THAT SMOKE ESCAPED FROM UNDERNEATH THE HOOD ON THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FRONT TWO TIRES ALSO EXPLODED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS AWAITING INSPECTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Exterior lighting, Other or unspecified, Engine, Nov 19, 2018
I PURCHASED A 2015 JEEP CHEROKEE LATITUDE SEPTEMBER 2018 WITH 64,000 MILES ON IT. WHEN DRIVING VEHICLE ON THE STREET, THE VEHICLE WILL JERK REALLY HARD LIKE IT IS CHANGING GEARS. IF I AM PUTTING VEHICLE IN REVERSE AND LEAVING OUT OF MY DRIVE WAY, THE VEHICLE JERKS. WHENEVER I AM DRIVING AT A LOW SPEED (0-45MPH) THE VEHICLE JERKS. WHEN COMING TO A COMPLETE STOP, LIKE A STOP SIGN, RED LIGHT, OR HEAVY TRAFFIC, VEHICLE JERKS ONCE I ACCELERATE. I TOOK MY VEHICLE TO DEALER TO BE SERVICED ON NOVEMBER 3, 2018 REGARDING THIS ISSUE AND I WAS TOLD THEY FOUND NO PROBLEMS BUT THERE WAS AN UPDATE (RRT) COMPLETED ON VEHICLE. I TOOK MY VEHICLE BACK TO DEALERSHIP ON SATURDAY, NOVEMBER 17, 2018 FOR ELECTRICAL COMPONENT SERVICES AND COMPLAINED ABOUT THE SAME ISSUE AND WAS TOLD VEHICLE IS NOT SHOWING ANY PROBLEMS BUT MY THERMOSTAT NEEDED REPLACING DUE TO THERMOSTAT RATIONALITY CODE. I SCHEDULED AN APPOINTMENT FOR A FUTURE DATE TO THE SERVICE. ALSO HAD LOW BEAM HEADLIGHT FIXED WAS TOLD THE BULB DIDN'T NEED REPLACING THAT SOMEHOW IT CAME UNSCREWED. HEADLIGHT WAS WORKING BEFORE I LEFT, LATER ON THAT DAY HEADLIGHT WENT OUT AGAIN. I LIVE IN HOUSTON WHERE THE TEMPS RE NOW IN THE 50S HIGHS 60S AND I HAD MY HEATER ON, ALL OF A SUDDEN I STARTED TO SMELL SMOKE LIKE OIL SMOKE. BUT I DON'T HAVE ANY LIGHTS COMING ON ON MY DASHBOARD. CAN YOU PLEASE TELL WHY IS MY AUTOMATIC VEHICLE DRIVING LIKE IT'S MANUAL AND WITH IT ONLY HAVING 1 PREVIOUS OWNER THAT ALL OF THESE THINGS ARE HAPPENING???
Power train, Engine, Nov 18, 2018
CAR DOES NOT ACCELERATE FROM 3RD INTO 4TH GEAR AT TIMES. IT HAS A LAG TIME BEFORE IT SWITCHES GEARS INTO 4TH ON A 9-SPEED AUTOMATIC.
Steering, Nov 18, 2018
WHILE FLAT TOWING OUR JEEP LATITUDE BEHIND OUR MOTOR HOME AT 45MPH THE JEEP BEGAN TO WOBBLE VIOLENTLY. WE BOUGHT THE JEEP BRAND NEW IN 2015. WE WERE NEVER NOTIFIED WE NEEDED TO INSTALL A SPECIAL WIRE HARNESS. THE JEEP DEALER INSTALLED OUR TOWING PACKAGE SO THEY NEW IT WAS GOING TO BE TOWED. WE HAVE AN APPOINTMENT THIS TUESDAY TO TRY AND REMEDY THIS DEATH WOBBLE AT OUR OWN EXPENSE. WE ARE LUCKY NO ONE WAS HURT. FROM DOING RESEARCH ON SOCIAL MEDIA I WAS DIRECTED TO BULLETIN KL-08-022-16. WE NEVER RECEIVED ANY NOTIFICATION ON THIS BULLETIN. NOW OUR WARRANTY HAS RUN OUT.