2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints
1,787 reports, newest first.
Power train, Dec 13, 2016
2015 JEEP CHEROKEE TRAILHAWK 18281 MILES - V6. 1:45PM 12/13/16 I WAS STOPPED IN AN INTERSECTION MAKING A LEFT HAND TURN. CAME TIME TO GO, HIT THE GAS AND HEARD A LOUD "CRACK" FROM THE FRONT/PASSENGER SIDE OF THE JEEP THEN A "RATTLE", THEN NOTHING. THE ENGINE REVVED UP BUT NO POWER TO THE WHEELS. ROLLED THROUGH THE INTERSECTION, PULLED OVER, PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. GOT OUT, LOOKED AROUND, NOTHING BROKEN, NO FLUID ON THE GROUND. POPPED THE HOOD, AGAIN, NOTHING NOTICEABLE. RE-STARTED THE VEHICLE AND THE ENGINE LIGHT WAS ON. PUT THE VEHICLE IN DRIVE, BUT WOULD ONLY GO ABOUT 10 MPH... THE MOTOR WOULD REV UP, BUT AGAIN NO POWER TO THE WHEELS. LIMPED ALONG THE HIGHWAY WITH THE FLASHERS ON AND PULLED ONTO A SAFE SIDE STREET AND CALLED TRIPLE-A. AS I WAS SITTING, ENGINE OFF, I BEGAN TO ROLL... THE VEHICLE WAS IN PARK BUT WAS STILL ROLLING FORWARD! CRANKED THE WHEELS INTO THE CURB AND SET THE E-PARKING BRAKE. GOT A TOW TO THE LOCAL DEALERSHIP AND EXPLAINED THE SITUATION TO THE SERVICE TECH. THOUGHT I'D POST AS WELL SO OTHERS COULD SEE. SO FAR, THE DEALERSHIP HAS BEEN REALLY HELPFUL. I'LL BE FOLLOWING UP AND UPDATING AS WE GO.
Power train, Dec 12, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE MANUFACTURER REFERRED THE CONTACT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED AND THE THROTTLE BODY REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED AT 26,000 MILES. THE DEALER WAS INFORMED BY THE MANUFACTURER TO COMPLETE THE RECALL REPAIR PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Dec 9, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Dec 9, 2016
CAR ENGINE DIED WHILE STOPPING AT STOP SIGN. WAS HARD TO START, BUT EVENTULLY DID START. HAPPENED TWO TIMES IN SAME DAY. TOOK CAR TO DEALER TO INSPECT. STILL THERE. WHEN IT HAPPENED WE WERE IN THE RIGHT TURN LANE AND I STOPPED. THEN WENT TO GO AND THERE WAS NO POWER AT THE ENGINE. NO WARNING SIGNS NO ALERTS, ALL POWER WAS ON EXCEPT THE ENGINE WAS DEAD. THE PARKING LITE WAS ON AND THE MESSAGE BOARD SAID PARK. IT SAID PUT ON BRAKE AND PUT IN DRIVE, THIS DIDNT HELP. AFTER TRYING TO START IT STARTED AND RAN FINE. THIS ALL HAPPENDED AT A BUSY AREA AND I DIDNT REALIY STOP AND THINK AND SEE EVERYTHING WITH THE TRAFFIC BLOWING THEIR HORNS. THANKS FOR BEING THERE FOR THE CONSUMER
Power train, Dec 8, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Exterior lighting, Dec 7, 2016
ON 9-14 MY LEFT HEADLAMP BURNED OUT, AND ON 12-2 2016 MY RT HEADLAMP BURNED OUT. THESE WERE HID HD/LPS. EACH COST ME $215 TO REPLACE. I ASKED CHRYSLER ABOUT THIS BUT GOT NO RESPONSE. I FIND IT HARD TO BELIEVE TWO LAMPS WOULD BURN OUT WITH THE CAR HAVING APPROX. 30,000 MILES ON IT. I BELIEVE THIS TO BE A DEFECT IN "PHILIPS" HID ELEMENTS. *TR
Power train, Dec 7, 2016
PURCHASED VEHICLE USED 9/17/2016. ON MONDAY 9/19/16 I PULLED OUT OF A PARKING SPOT AT WORK, PUT THE CAR INTO DRIVE AND FOUND THAT IT WOULDN'T MOVE. ALL OF THE SHIFT PANEL LIGHTS WENT ON, THE DASH FLASHED A SERIES OF ERRORS, AND THE CAR WAS IN WHAT APPEARED TO BE NEUTRAL. THIS WOULD HAPPEN 10 MORE TIMES BETWEEN 9/17 AND 11/19 TO BOTH ME AND THE SERVICE ADVISOR AT THE DODGE DEALERSHIP. AT ONE POINT IT WENT INTO THIS IMMOBILE STATE AS I BACKED OUT OF MY DRIVEWAY AT 6:30 A.M., LEAVING ME IN THE STREET WITH A CAR COMING FROM BEHIND. THIS PROBLEM REMAINS UN-RESOLVED AS OF 12/7/16. DEALER CAN'T FIND CAUSE. PROBLEM OCCURS MOST WHEN COLD AND SHIFTING FROM REVERSE TO DRIVE. *TR
Power train, Dec 5, 2016
AFTER DRIVING THE CAR FOR ALMOST A YEAR KEPT NOTICING TRANSMISSION WOULD NOT SHIFT SMOOTHLY. IT WOULD JERK AND LURCH MAKING ME THINK I WAS NOT APPLYING THE ACCELERATOR CORRECTLY. AFTER SEVERAL (3) COMPLAINTS AND TAKING IT TO THE DEALER TO HAVE IT LOOKED AT I DECIDED TO LOOK FOR ANOTHER VEHICLE. IT WAS THEN I FOUND OUT FROM A HONDA DEALER EMPLOYEE THAT THERE IS A CLASS ACTION LAW SUIT AGAINST JEEP. THE JEEP IN QUESTION WAS RELEASED WITHOUT ALL THE PROBLEMS WITH THE NINE SPEED TRANSMISSION WORKED OUT. IT IS VERY FRUSTRATING TO BE DRIVING A NEW VEHICLE THAT DOESN'T RUN LIKE ONE. *TR
Exterior lighting, Dec 5, 2016
HEADLIGHTS ARE DANGEROUSLY INADEQUATE. HEADLIGHTS ARE VERY DIM THE BEAM PATTERN IS VERY NARROW. WHILE DRIVING IN THE CITY PEDESTRIANS ARE BARELY VISIBLE IN FRONT AND TO THE SIDES NOT LIT UP VERY DIM. MANY ACCIDENTS BARELY AVOIDED. WHEN DRIVING ROAD IS BARELY VISIBLE NOT LIT ENOUGH, VERY DARK. ALMOST DROVE OFF ROAD DUE TO POOR VISIBILITY,VERY DARK. PEOPLE WILL LOSE THEIR LIVES BECAUSE OF POOR HEADLIGHTS. HIGH BEAMS ARE NOT ANY BETTER. MANY COMPLAINTS ONLINE. COMPANY JEEP CHRYSLER NOW OFFER OPTIONAL HID LIGHTING STANDARD IN NEW VEHICLES. BUT NOT IN OLDER VERSION LEFT UNFIXED AND EXTREMELY DANGEROUS. OBVIOUSLY THEY KNOW IT'S A PROBLEM BUT WON'T ADMIT. HEADLIGHTS MUST BE REPLACED WITH UPGRADE OR RISK DEATH OR SERIOUS INJURY. HEADLIGHTS ARE WAY TOO DIM , LIKE THEY AREN'T EVEN ON WHEN DRIVING. MUST TEST DRIVE TO RECOGNIZE THE PROBLEM. ALL CIRCUMSTANCES ARE DANGEROUS, HIGHWAY, CITY, TURNING, SLOW, FAST. NO NIGHTTIME VISIBILITY. *TR
Power train, Dec 5, 2016
MY MALFUNCTION INDICATOR LIGHT CAME ON AND I NOTICED THAT THE CAR WAS NOT SHIFTING PROPERLY AND THAT WHEN IT SHIFTED IT WAS DOING SO AT ABOUT 4 TO 5K RPMS. I TOOK THE CAR TO JEEP TO HAVE IT REPAIRED. JEEP STATED THAT ALL HAS BEEN FIXED TO DATE BUT THE CAR IS STILL NOT SHIFTING PROPERLY. IN ADDITION MY CAR GETS EVERY SERVICE AT JEEP AND MY CAR ONLY HAS ABOUT 22K ON IT SO TO HAVE ISSUES ALREADY IS VERY CONCERNING.
Power train, Dec 3, 2016
FOR A FEW MONTHS MY VEHICLE HAS BEEN CHANGING GEARS ABRUPTLY WHILE DRIVING OFTEN JUMPING FROM STOPS AND JUMPING DURING ACCELERATION. NOW AT 37000 MILES OWNING IT LESS THAN 2 YEARS THE ENGINE LIGHT HAS COME ON AND SERVICE TRANSMISSION SOON WITH NO ACCELERATION. I HAVE TAKEN MY FOOT OFF THE BRAKE TO START FROM A STOP AND DURING ONE OF THE JUMPS I ALMOST REAR-ENDED THE CAR IN FRONT OF ME.
Power train, Dec 2, 2016
ON TWO OCCASIONS THE FOLLOWING SEQUENCE OF EVENTS HAVE HAPPENED. 1. "CHECK ENGINE" LIGHT APPEARS. MESSAGE READS "SERVICE TRANSMISSION". 2. IMMEDIATELY TRANSMISSION NO LONGER RESPONDS. 3. TURN OFF VEHICLE. UPON RESTARTING "CHECK ENGINE" LIGHT REMAINS ON BUT VEHICLE RETURNS TO FUNCTIONING NORMALLY. 4. TAKE VEHICLE IN TO CHECK THE TROUBLE CODE. UPON RESTARTING VEHICLE THE "CHECK ENGINE" LIGHT NO LONGER APPEARS. THE ISSUE FIRST OCCURRED AT AROUND 31,500 MILES WHILE TRAVELING SURFACE ROADS AT ABOUT 40 MPH. I TOOK IT IN TO THE DEALERSHIP FOR AN UNRELATED RECALL NOTICE AND INFORMED THEM OF THE OTHER ISSUE. THEY SAID THEY WOULD INSPECT THE TRANSMISSION FOR ANY AND ALL ISSUES. THE VEHICLE WAS RETURNED TO ME AND I WAS ASSURED THERE WAS NO ISSUE. AT AROUND 34,000 MILES THE ISSUE HAPPENED AGAIN; THIS TIME IT HAPPENED DRIVING ON A BUSY HIGHWAY AT 70MPH. UPON TAKING IT IN TO AN AUTOZONE THE TROUBLE CODE READ "P0887 TCM POWER RELAY CONTROL CIRCUIT HIGH". THE DEALERSHIP TOLD ME THEY AREN'T AWARE OF THAT CODE AND IT IS CURRENTLY IN THEIR POSSESSION TO INVESTIGATE. *TR
Power train, Dec 2, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Engine, Dec 2, 2016
THIS PROBLEM HAS HAPPENED 5 TIMES LAST TIME THE CAR SHUT DOWN WAS ON THE HIGHWAY WITH MY GRANSON IN CAR I WAS TERIFFIED
Power train, Engine, Dec 1, 2016
THE TRANSMISSION SLIPS, STALLS, HESITATES AT ACCELERATION AT ANY SPEED. PARTICULARLY WORRISOME WHEN TRAVELING ON HIGHWAYS WHEN IT JEOPARDIZES OUR SAFETY! HAPPENS CONTINUALLY DESPITE THE JEEP DEALERSHIPS ATTEMPTS TO REPAIR. STILL TELLING US IT IS A SOFTWARE ISSUE AND A DAY AFTER SERVICE PROBLEM CONTINUES. NO FIX.
Power train, Nov 29, 2016
THE VEHICLE CONSTANTLY SHIFTS HARD, OR DOES NOT SHIFT WHEN SUPPOSED TO. CONSTANT JERKING OF VEHICLE WHEN SPEEDING UP. SOMETIMES WILL NOT DOWNSHIFT WHEN GOING DOWN HILL. THIS IS A CONSTANT PROBLEM EVERY TIME I DRIVE THE VEHICLE. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES, AND THEY WILL DO "COMPUTER UPDATES", BUT IT DOES NOT HELP.
Vehicle speed control, Nov 29, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY EXPERIENCED AN UNINTENDED ACCELERATION CAUSING THE SPEED TO INCREASE TO APPROXIMATELY 70 MPH BEFORE DECREASING TO 40 MPH. THE CONTACT INDICATED THE SPEED WOULD NOT EXCEED OVER 40 MPH AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A SOFTWARE UPDATE WAS PERFORMED TO CORRECT THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.
Power train, Nov 28, 2016
I PURCHASED THE CHEROKEE A FEW MONTHS AGO AND HAVE BEEN PLAGUED WITH TRANSMISSION PROBLEMS. IT JERKS AND WILL SURGE WHILE IN PARK. IT WON'T CHANGE GEARS AS IT SHOULD. THE CHECK ENGINE LIGHT CAME ON AND TOOK IT TO THE LOCAL DEALER. THEY HAVE TO REPLACE THE THERMOSTAT HOUSING. THEY DID "FLASHES" AND "RELEARNS" FOR TRANSMISSION PROBLEMS. AS SOON AS I DROVE OFF THE LOT, THE TRANSMISSION WAS PERFORMING EXACTLY AS BEFORE WITH NO IMPROVEMENT.
Air bags, Engine, Nov 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) AND 15V676000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED SEVERAL TIMES FOR MONTHS, BUT WOULD NOT RETURN THE CALLS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Nov 22, 2016
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION WILL SLIP FOR 2 SECONDS BEFORE IT ENGAGES, CAUSING THE VEHICLE TO JERK FORWARD VERY SHARPLY.
Power train, Engine, Nov 17, 2016
TAKATA RECALL THE VEHICLE IS EXPERIENCING ISSUES WHILE SHIFTING IN LOWER GEARS 1-3. THE CAR WILL REV HIGH AND GIVE A JERK BEFORE SHIFTING. THIS HAPPENS WHEN AT A STOP AND YOU BEGIN TO ACCELERATE. THIS ALSO OCCURS IN SLOW MOVING TRAFFIC. ALSO, IT EXPERIENCES ISSUES WHEN MERGING INTO A HIGHWAY OR LANE TRAVELING AT SPEEDS OF 35ISH. WHEN MAKING A TURN AT A STOP SIGN THE CAR WILL ALSO HESITATE AND GIVE A LITTLE JERK. I HAVE ALSO NOTICED THAT WHEN TRAVELING AT 30-35 THE CAR IS IN 5TH GEAR WHICH IN RETURN WHEN YOU NEED TO ACCELERATE IT HAS TO DOWN SHIFT TO TAKE OFF WHICH THERE IS A DELAY BEFORE ACCELERATION OCCURS. THIS HAS BEEN ON GOING FOR ABOUT 2 MONTHS.
Power train, Nov 15, 2016
THE 9-SPEED TRANSMISSION IN THIS CAR IS ERRATIC. SOMETIMES IT DELAYS UPON ACCELERATION, SOMETIMES IT JERKS ON DECELERATION, AND SOMETIMES IT SHIFTS UNEVENLY.
Power train, Nov 14, 2016
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS.
Power train, Nov 14, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Nov 10, 2016
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/23/16*LJ THE CONSUMER STATED THE ISSUE WAS FINALLY RESOLVED. UPDATED 01/05/17.*JB