2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints: power train
629 reports, newest first. Show all
Power train, Nov 6, 2020
I RECEIVED A NOTIFICATION THAT SAYS "SERVICE SHIFTER" AND ALL OF THE LIGHTS ON THE TRANSMISSION PANEL WERE LIT UP.
Power train, Nov 1, 2020
ALMOST HAD A REAR END COLLISION, TRANSMISSION STOPPED FUNCTIONING AND LOSS ALL POWER AT HIGHWAY SPEED, VEHICLE BEHIND ME SKIDDED BEFORE COMING INCHES TO HITTING ME. SERVICE TRANSMISSION LIGHT CAME ON AND WHILE GIVING GAS, VEHICLE WOULD NOT GO. VEHICLE HAS 34000 MILES AND CAN'T GO ON FREEWAY.
Power train, Oct 18, 2020
AFTER ABOUT A YEAR OF OWNING THE CAR THE ERROR MESSAGE "SERVICE SHIFTER" CAME ON. THE MESSAGE COMES AND GOES WITHOUT WARNING USUALLY AFTER DRIVING THE CAR OVER AN EXTENDED TIME PERIOD. WHEN THIS HAPPENS IT LOCKS YOU OUT OF THE DIGITAL SPEEDOMETER AND YOU HAVE TO RESET IT BY HOLDING A FEW BUTTONS AND IT WILL COME BACK ON.
Power train, Oct 17, 2020
CAR IS AT 52,000 MILES AND THE TRANSMISSION STOPPED WORKING. DRIVING DOWN THE HIGHWAY THE SERVICE TRANSMISSION LIGHT WENT ON, AS SOON AS I PULLED OFF THE HIGHWAY MY CAR WOULD NO LONGER ACCELERATE.
Power train, Oct 11, 2020
4WD SYSTEM FRAILER
Power train, Oct 8, 2020
SERVICE SHIFTER LIGHT COMES ON AND VEHICLE WILL EVENTUALLY NOT SHIFT INTO THE NEXT GEAR. HAVE SERVICED BEFORE AND IT COMES ON AGAIN.
Power train, Electrical system, Sep 27, 2020
WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.
Power train, Sep 23, 2020
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON A DIRT ROAD SHE ACTIVATED THE FOUR-WHEEL DRIVE FUNCTION. WHILE DRIVING DOWNHILL, THE VEHICLE UNINTENTIONALLY SHIFTED OUT OF FOUR-WHEEL DRIVE WITH THE FAILURE LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO MTN. VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF INTERNAL GEAR DAMAGE IN THE POWER TRANSFER UNIT. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,203.*DT*JB
Power train, Engine, Sep 17, 2020
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Power train, Engine, Sep 17, 2020
I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.
Power train, Service brakes, Engine, Sep 13, 2020
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Power train, Sep 5, 2020
SERVICE SHIFTER LIGHTS COME ON BUT ONCE YOU SHUT THE VEHICLE OFF THE NEXT TIME YOU START THE CAR IT'S OF IT COMES ON AND COMES OFF. ALL LIGHTS ON THE SHIFTER LIGHT IN RED AND STAY ON. VEHICLE WAS IN DRIVE AND I WAS DRIVING IN THE CITY.
Power train, Sep 3, 2020
NUMEROUS TIMES WHILE IN MOTION DRIVING ON A CITY STREET AND FREEWAY, "SERVICE TRANSMISSION" APPEARS ON DASHBOARD FOLLOWED BY THE CHECK ENGINE LIGHT COMING ON. VEHICLE BEGINS TO LOSE POWER, LOSS OF DRIVE. PRESSING DOWN ON THE GAS PEDAL DOESN'T WORK. VEHICLE WILL NOT ACCELERATE. HAVE HAD TO PULL OVER AND PLACE VEHICLE IN PARK OR TURN THE ENGINE OFF. VEHICLE WILL THEN HAVE POWER AGAIN. ALSO HAVE HAD VEHICLE ATTEMPT TO SHIFT WHILE IN MOTION DRIVING SLOWLY THROUGH A PARKING LOT. WARNING CAME UP ON DASHBOARD STATING YOU HAVE TO BE IN PARK BEFORE SHIFTING. CHECK ENGINE LIGHT CAME ON AND VEHICLE LOST POWER, LOSS OF DRIVE. HAD TO PARK AND TURN THE ENGINE OFF. THERE WAS A RECALL FOR 2014-2017 JEEP CHEROKEES FOR PTU, JULY 2020, NHTSA CAMPAIGN: 20V343000, BUT MY VIN WAS NOT INCLUDED IN THIS RECALL. I WAS ADVISED BY FCA TO TAKE THE VEHICLE TO MY DEALERSHIP AND HAVE THEM DIAGNOSE ISSUE, BUT WOULD HAVE TO PAY OUT OF POCKET. I DON'T FEEL THAT IS REASONABLE SINCE MY VEHICLE IS PERFORMING THE WAY THE RECALL SUMMARY DESCRIBES. I AM NO LONGER UNDER WARRANTY AND NOT COVERED UNDER AN EXTENDED WARRANTY. THIS ISSUE HAS BEEN ONGOING ALL YEAR STARTING JAN 2020 UP UNTIL NOW, SEPT 2020.
Power train, Sep 3, 2020
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE VEHICLE HESITATED TO START FOR A FEW MOMENTS THEN RESUMED NORMAL OPERATION. BAYIRD DODGE CHRYSLER JEEP RAM OF WEST MEMPHIS (1901 E. SERVICE RD, WEST MEMPHIS, AR 72301, (870) 394-9608) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Power train, Sep 1, 2020
WE'RE GETTING THE 'SERVICE 4WD' WARNING AGAIN. THIS ISN'T THE FIRST TIME IT HAPPENED.
Power train, Aug 26, 2020
THE TRANSMISSION LIGHT HAS BEEN ON PRETTY MUCH SINCE I GOT THE VEHICLE. HAVE TAKEN IT IN TO ORILEYS AND WAS TOLD CODES WERE EITHER TRANSMISSION OR FIRING. I WAS TOLD TO CHANGE THE COIL PACKS. THIS SEEMED TO FIX THE ISSUE OF IT BOGGING DOWN WHILE DRIVING. LIKE IT WOULDN'T SHIFT. IF U PUT IT IN MANUAL IT WOULD WORK. COIL PACKS FIXED ALL THAT. NOW MY WIFE DRIVES VEHICLE IN DETROIT TRAFFIC AND THE VEHICLE JUST SLIPS OUT OF GEAR WHILE DRIVING. HAS BEEN VERY DANGEROUS WHILE IN FLOW OF HIGH SPEED TRAFFIC. VEHICLE LIKE WANTING TO STOP IMMEDIATELY AND ALMOST GET REAR ENDED.
Power train, Aug 14, 2020
SERVICE SHIFTER LIGHT APPEARS ON MY DASHBOARD INTERMITTENTLY. THIS USUALLY OCCURS WHEN I'M EITHER PARKING MY VEHICLE OR WHEN IT IS IN PARK. IF I SHUT THE VEHICLE OFF AND RESTART IT GOES OUT FOR THE TIME BEING. I DON'T KNOW IF THE FREQUENCY WILL INCREASE ON HOW MUCH THIS LIGHT WILL CONTINUE TO COME ON.
Power train, Aug 13, 2020
CONSOLE SUDDENLY DISPLAYED 'SERVICE SHIFTER' MESSAGE WHILE DRIVING 60 MPH ON HIGHWAY. IT WAS DRY OUT. ALSO ALL SHIFTER LIGHTS PRND LIGHTS ON SOLID. I'M AT APPROX 70,000 K. AFRAID TO STOP IN RIGHT ON EMPTY HIGHWAY LATE AT NIGHT, I DTOVE TO NEAREST SERVICE BEFORE SHUTTING OFF ENGINE. RESTARTING CLEARED ERROR. AS I WAS ON A LONG ROAD TRIP, CONTINUED ON. THIS ERROR OCCURRED FOR SECOND TIME, APPROX 2000K LATER. RESTARTING AGAIN CLEARED. I HAVE NOT DRIVEN SINCE. SAW ONLINE HUNDREDS WITH SAME ISSUE AND NO CLEAR FIX OR RECALL. JEEP NEED TO ADDRESS THIS ASAP.
Power train, Aug 11, 2020
2016 JEEP CHEROKEE ON THE HIGHWAY RANDOMLY LOSE POWER AND WOULD NEED TO PULL OVER RESTART FOR THE TRANSMISSION TO REENGAGE. THIS SEEMS TO BE RECALL, HAD THE WORK DONE IN MICHIGAN WHILE ON VACATION DUE TO THE DANGERS OF DRIVING IT BACK HOME TO TN. DEALER DID NOT MENTION IT COULD BE A RECALL AND HAD ME PAY FULL AMOUNT.
Power train, Aug 3, 2020
WHILE DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT AND SERVICE TRANSMISSION CAME ON. IT STARTING ACTING AS THOUGH IT WAS STUCK IN A HIGHER GEAR. GOING FROM A COMPLETE STOP AND ACCELERATING, THERE WAS NO POWER. AFTER GETTING THE CODE READ, IT WAS DISPLAYING P0887 "TCM POWER RELAY CONTROL CIRCUIT HIGH." I'VE RESEARCHED THE ISSUE AND NOTICED THAT IT HAS HAPPEN ON A LOT OF THE CHRYSLER VEHICLES FROM 2014 TO 2018.
Power train, Jul 30, 2020
"SERVICE SHIFTER" WARNING MESSAGE APPEARS AND ALL POSITIONS ON THE SHIFTER CONSOLE ARE LIGHTED (P, D, R, ETC.). ALMOST ALWAYS HAPPENS AT HIGHWAY SPEED. MOST OF THE TIME, BUT NOT ALWAYS, STOPPING VEHICLE AND TURNING OFF AND THEN ON AGAIN CLEARS THE MESSAGE. OCCASSIONALLY REQUIRES MULTIPLE POWER OFF/ON CYCLES TO RESTART WITHOUT THE "SERVICE SHIFTER" MESSAGE.
Power train, Jul 29, 2020
I WAS DRIVING HOME AND HAD TO COME TO A FULL STOP DUE TO A TRAFFIC LIGHT, THE ENGINE JUST SHUTS DOWN, AND THERE'S A MESSAGE TO SHIFT THE CAR TO DESIRED GEAR. THE CAR WAS ON DRIVE BUT DID NOT RESPOND. I SHIFTED GEARS FROM DRIVE TO PARK AND GOT NO RESPONSE FROM CAR. IT ALSO SEEMED TO INDICATE THE EMERGENCY BRAKE WAS ENGAGED, BUT IT WAS NOT. HAD TO TURN OFF CAR COMPLETELY (ON A THREE LANE STREET), AND TURN IT BACK ON AGAIN. I GOT THIS CAR 4 MONTHS AGO, BOUGHT IT USED WITH 36,000 MILES ON IT AND HAD NOT HAD ANY PROBLEMS. NOW I SEE THIS IS A RECURRENT PROBLEM ON MANY CHEROKEES, AND I'M SO DISAPPOINTED THAT FCA HAS NOT LOOKED INTO FIXING THIS ISSUE. I WILL HAVE TO TAKE TO A DEALER.
Power train, Jul 29, 2020
4 DIFFERENT TIMES AND MONTHS APART WHEN DRIVING ON THE FREEWAY, VEHICLE LOSES POWER AND THE TRANSMISSION LIGHT GOES ON. MAX SPEED AT THIS POINT IS ABOUT 20 MILES PER HOUR. EACH TIME I HAVE LIMPED THE CAR OFF THE FREEWAY AND SHUTDOWN. I WAITING A FEW MINUTES THE CAR STARTS BACK UP AND DRIVES OK BUT THE CHECK ENGINE LIGHT IS STILL ON. WHEN I GET HOME OR WORK AND THE CAR IS PARKED FOR AN HOUR OR SO THE CHECK ENGINE LIGHT CLEARS AND BECAUSE OF THIS DEALERSHIP CAN NOT CODE IT. NOT SURE IF IT IS A TRANSMISSION ISSUE OR COMPUTER ISSUE. SEEMS VERY RANDOM BUT ONLY OCCURS WHEN TRAVELING AT HIGHWAY SPEED. WITH NO PROOF AND IT BEING RANDOM DID NOT KNOW WHAT TO DO. SAW A NEWS REPORT FOR A RECALL BUT NOT MY VIN, BUT THE DESCRIPTION OF THE PROBLEM WAS VERY MUCH THE SAME. JEEP SHOULD EXPAND THE RECALL BEFORE SOMEONE GETS INJURED DURING ONE OF THESE INCIDENTS.
Power train, Jul 28, 2020
A PIN FELL OUT OF THE SHIFTER WHILE DRIVING ON THE HIGHWAY CAUSING IT TO MALFUNCTION
Power train, Jul 22, 2020
THE CHECK ENGINE LIGHT COMES ON WITH THE MESSAGE SERVICE TRANSMISSION. TOOK IT TO THE DEALER AND THEY CLEARED THE CODE THEN TEST DROVE IT BUT WAS UNABLE TO RECREATE THE CODE. THE CODE AND CHECK ENGINE LIGHT HAS COME AND GONE SEVERAL TIMES SINCE THIS INCIDENT. EVERY TIME THIS HAPPENS WE ARE DRIVING THE VEHICLE ON THE HIGHWAY AND ARE IN 7TH OR 8TH GEAR.