2016 Jeep Cherokee

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,406

Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.

Primary concernPower train629 reports · 45% of complaints
Owner complaints1,406Filed with NHTSA
Recall relationship9 safety recallsNHTSA campaign records

What owners report most often

  1. Power train629
  2. Engine314
  3. Other or unspecified313
  4. Electrical system297
  5. Service brakes94
  6. Vehicle speed control76
  7. Steering53
  8. Fuel/propulsion system43

Recalls and investigations

  1. Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

    A fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

    Campaign 23V338000 on NHTSA.gov

  2. Power train, automatic transmissionApr 27, 2023

    Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

    Campaign 23V302000 on NHTSA.gov

  3. Power train, driveline, differential unitJun 11, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

    A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

    Campaign 20V343000 on NHTSA.gov

  4. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  5. EquipmentDec 21, 2017

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

    Campaign 17V824000 on NHTSA.gov

  6. SeatsAug 10, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

    Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

    Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

    Campaign 16V590000 on NHTSA.gov

  7. Power train, axle assembly, axle shaftMay 11, 2016

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

    Campaign 16V287000 on NHTSA.gov

  8. Power train, axle assembly, axle shaftMay 11, 2016

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.

    Campaign 16V284000 on NHTSA.gov

  9. Electrical system, wiring, rear compartment/trunkDec 9, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

    A short circuit in the module increases the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

    Campaign 15V826000 on NHTSA.gov

Representative owner complaints: power train

629 reports, newest first. Show all

  1. Power train, Mar 30, 2020

    MY 2016 JEEP CHEROKEE ALL RED LIGHTS NEXT TO THE SHIFTER COME ON AND A MESSAGE APPEARS ON THE DASH SAYS SERVICE SHIFTER, THE CAR DROPS OUT OF DRIVE GEAR INTO NEUTRAL. I SOMETIMES CAN RESET IT BY SHUTTING THE CAR OFF AND RESTARTING BUT THAT DOES NOT ALWAYS WORK AND THE CAR THEN HAS TO BE REMOVED FROM THE ROAD. THIS HAS CAUSED ME TO BE PUT IN SOME VERY DANGEROUS SITUATIONS AS YOU CAN IMAGINE. WHAT IS MORE DANGEROUS THAN BEING ON THE HIGHWAY AND LOSING ALL FORWARD MOTION.

  2. Power train, Vehicle speed control, Engine, Mar 12, 2020

    WHILE CAR WAS IN MOTION IN SUDDENLY SLOWS DOWN AND SEEMS TO TURN OFF AND THE BATTERY LIGHT COMES ON AND IT STATES TO PUT CAR IN PARK. I'M UNABLE TO MOVE CARE AND STEERING WHEEL BECOMES LOCKED

  3. Power train, Mar 11, 2020

    WHILE DRIVING THE VEHICLE IN A FORWARD DIRECTION WITH THE TRANSMISSION SET TO D THE VEHICLE SUDDENLY LOSES ALL FORWARD DRIVE AND BEHAVES AS IF TRANSMISSION IS IN NEUTRAL. APPLYING THROTTLE INCREASES ENGINE RPM BUT AS NO EFFECT ON FORWARD PROPULSION. THE 'D' NORMALLY ILLUMINATED ON SHIFTER CHANGES FROM SOLID TO FLASHING AND A MESSAGE MAY APPEAR IN THE DASH CONSOLE. ONE RECENT MESSAGE READ SOMETHING LIKE ' REDUCE SPEED TO 0 AND SHIFT INTO PARK'. THESE SPONTANEOUS EVENTS OCCUR UNDER A WIDE VARIETY OF DIVING CONDITIONS; FORM ROLLING SLOWLY THROUGH A PARKING LOT OR CITY STREET DRIVING, TO FULL HIGHWAY SPEEDS. THE VEHICLE CAN GO DAYS OR WEEKS BETWEEN EVENTS OR PRESENT SEVERAL IN THE SAME DAY. ON MORE THAN ONE OCCASION I'VE HAD TO SUDDENLY MANEUVER THE VEHICLE IN TRAFFIC FROM HIGHWAY DRIVING LANES TO A SHOULDER WHERE I COULD STOP AND CYCLE THE TRANSMISSION SHIFTER FROM D TO N AND BACK TO D THEN REJOIN TRAFFIC.

  4. Power train, Electrical system, Other or unspecified, Mar 5, 2020

    AT ABOUT 20K MILES, A WARNING ON THE DISPLAY POPPED UP THAT SAYS, "SERVICE SHIFTER" AND ALL OF THE GEAR SHIFT LIGHTS ALL LIT UP. THIS HAPPENED TWO TIMES, ONCE WHILE THE VEHICLE WAS IN MOTION AND ONCE WHILE IT WAS PARKED. AFTER THOSE TWO TIMES, IT STOPPED AND DIDN'T HAPPEN AGAIN UNTIL NOW. THE ISSUE HAS RETURNED AT 45K MILES AND IS HAPPENING A LOT. WHEN IT HAPPENS WHILE I'M MOVING, THE ENGINE REVS UP REALLY HIGH. WHEN I'M PARKED AND IT HAPPENS, I HAVE TO TURN THE VEHICLE OFF AND BACK ON BEFORE I CAN SHIFT INTO GEAR. THE DEALERSHIP HAS NOT PROVIDED A SOLUTION.

  5. Power train, Mar 4, 2020

    "SERVICE SHIFTER" MESSAGE WITH SOLID RED LIGHTS ON SHIFTER PANEL (P-R-D, ETC.). WHEN VEHICLE IS SHUT OFF AND RESTARTED MESSAGE DISAPPEARS. THIS SITUATION OCCURS RANDOMLY AND HAS HAPPENED ROUGHLY 10 TIMES IN LAST SIX MONTHS. THIS OCCURS WHILE THE VEHICLE IS IN MOTION AT NON HIGHWAY SPEEDS. DEALER COULD NOT FIND A PROBLEM. IT CONTINUES TO HAPPEN RANDOMLY. SEEMS TO BE A COMMON ISSUE WITH JEEP AND SHOULD BE A RECALL.

  6. Power train, Electrical system, Mar 4, 2020

    SERVICE SHIFTER WARNING APPEARS IN MAIN CONSOLE DISPLAY WHICH REPLACES YOUR DIGITAL SPEED INDICATOR. WILL NOT DISAPPEAR UNTIL YOU STOP AND RESTART CAR. HAPPENS WHILE MOVING. AFTER GOOGLING THE ISSUE APPEARS QUITE A FEW OTHERS HAVE THIS SAME PROBLEM. IS JUST DISTRACTING IF YOURE ON THE HIGHWAY WITH YOUR CURRENT SPEED SUDDENLY REPLACED WITH A WARNING. AS PER OTHERS ON GOOGLE WITH THE SAME ISSUE.. HAD TO HAVE THE SHIFTER BEZEL AND WIRING HARNESS REPLACED.

  7. Power train, Mar 4, 2020

    I HAVE OWNED THIS VEHICLE SINCE APRIL 6, 2019. IT REPEATEDLY AND WITHOUT WARNING SHIFTS OUT OF GEAR AND COMES TO A STOP.THE SRVICE SHIFTER WARNING LIGHT COMES ON. I HAVE BROUGHT THE CAR TO HERB CHAMBERS JEEP IN MILLBURY MA. 4 TIMES AND THEY ARE UNABLE TO FIX IT. THE LAST TIME THIS HAPPENED ON APRIL 22,2020 THE CHARLTON MA. POLICE RESPONDED AND HAD TO DIRECT TRAFFIC AROUND MY CAR TILL IT WAS TOWED. I DO HAVE A POLICE REPORT WITH 3 PICTURES IF NEEDED. THIS WAS ON RTE 20 IN CHARLTON WHILE MOVING.

  8. Power train, Feb 27, 2020

    MY SERVICE SHIFTER LIGHT KEEPS COMING ON. HAS BEEN COMING ON AND OFF SINCE I PURCHASED IN MARCH 2019

  9. Power train, Feb 26, 2020

    AT ANY GIVEN TIME, WHEN VEHICLE IS IN MOTION AND USUALLY WHEN SWITCHING GEARS, THE SHIFTER MALFUNCTIONS CAUSING AN INTERRUPTION IN MOVEMENT OF THE VEHICLE. TO CORRECT THE PROBLEM, I HAVE TO TURN THE ENGINE OFF AND RESTART. THIS HAPPENS FREQUENTLY!

  10. Power train, Electrical system, Feb 5, 2020

    WE HAVE TAKEN OUR JEEP IN COUNTLESS TIMES SINCE OBTAINING IT BRAND NEW IN 2016 FOR A SERVICE SHIFT ISSUE. THEY REPLACED OUR THERMOSTAT THE FIRST TIME THEN WIRING HARNESS TO THE TRANSMISSION/BCM THE SECOND TIME SINCE THEN THE DEALERSHIP HAS STATED WITH OUT A CHECK ENGINE LIGHT NOT TO WORRY ABOUT THIS ISSUE. EVERY TIME IT HAPPENS OUR JEEP HEATS UP PAST 220 DEGREES AND STARTS TO RUN ROUGH.

  11. Power train, Feb 3, 2020

    TRANSMISSION SERVICE SHIFTER LIGHT CAME ON AFTER STARTING THE VEHICLE. TURNED IT OFF AND BACK ON AGAIN AND IT WENT AWAY. HAPPENED SEVERAL TIMES. HAD THE SHIFTER AND WIRING HARNESS REPLACED ONCE BEFORE. THIS WOULD BE THE SECOND TIME THE SHIFTER AND HARNESS WOULD HAVE TO BE REPLACED. FIRST TIME HAPPENED AT 17,330 MILES. SECOND TIME AT 21,000 MILES.

  12. Power train, Feb 2, 2020

    APRIL 2019 SERVICE SHIFTER MESSAGE KEPT GOING ON AND OFF TOOK IT TO DEALER AND WAS CHARGED TO REPLACE SHIFTER BEZEL KIT AND JUMPER WIRING. THEN IN JANUARY 2020 THE SERVICE SHIFTER MESSAGE CAME ON AND OFF AGAIN AND WAS NOW CHARGED TO REPLACE THE COMPLETE ELECTRONIC SHIFTER.. MESSAGE ALWAYS CAME ON WHILE DRIVING AND WENT OFF WHEN TURNED ENGINE OFF. I SE AS ARCHED ONLINE AND FOUND THIS IS A COMMON PROBLEM WITH THIS CAR.

  13. Power train, Jan 30, 2020

    "SERVICE SHIFTER" WARNING COMES ON WHILE DRIVING ON HIGHWAY, THEN AGAIN ON STREET. THE "PRND" LIGHTS ALL LIGHT UP AS WELL. VEHICLE RETURNS TO NORMAL AFTER TURNING OFF AND RESTARTING. CONTACTED DEALER AND WAS TOLD THEY NEVER HEARD OF IT, AND IF LIGHT/WARNING IS NOT ON THEY WILL BE UNABLE TO DETERMINE CAUSE.

  14. Power train, Jan 27, 2020

    BACK ON JULY 2019 MY 2016 JEEP CHEROKEE WAS BROUGHT TO ALLEN MELLO SERVICE DEPARTMENT DUE NOISE COMING FROM THE ENGINE AREA AND IT WAS SHAKING. AFTER THEY DIAGNOSE THE ISSUE (THEY REPLACED OIL FILTER HOUSING, DRAINED & REFILLED OIL AND ADJUSTED COOLANT LEVER, "ROCKER ARM/LIFTER NOISE PRESENT AT IDLE. REPLACE RIGHT BANK AND LEFT BANK INTAKE & EXHAUSE CAMSHAFTS, LIFTGERS, AND ROCKER ARMS) I SPENT $3,301.05 TO HAVE IT REPAIRED AND I FEEL AS THOUGH THIS SHOULD HAVE BEEN UNDER MY WARRANTY OR CHRYSTER SHOULD HAVE PAID 1/2 OF THE BILLED. SHOULD SOMETHING SHOULD HAVE BEEN A RECALLED OR WAS THIS VEHICLE MISSED TO BE ON RECALL SAFETY LIST. THIS WAS A SERIOUS PROBLEM AND WAS UNSAFE TO DRIVE LIKELY IT WAS FIXED. BUT I FEEL I SHOULD BE COMPENSAED FOR ALL OR HALF OF THE BILLED. SEE INVOICE ATTACHED.

  15. Power train, Electrical system, Other or unspecified, Jan 21, 2020

    SERVICE SHIFTER DASHBOARD MESSAGE AND THE P. R. N. D. LIGHT UP RED OFF AND ON, THREE TIMES SO FAR WITHIN A SIX MONTH PERIOD WHAT DO WE DO? JEEP DEALER AND HEADQUARTERS MAINTAINS NO COMPLAINS HAVE BEING FILED THE PROBLEM HAPPENS DURING CAR MOVING

  16. Power train, Engine, Jan 21, 2020

    THANKFULLY, AFTER READING A LARGE NUMBER OF COMPLAINTS FROM THE SAME PROBLEM AS MY, WE WERE STILL IN OUR DRIVEWAY WHEN THE VEHICLE WAS PUT IN REVERSE AND STARTED TO BACK OUT WHEN WARNING CAME UP TO PUT VEHICLE IN PARK AND THEN SELECT GEAR. SO PUT IN PARK AND PUT INTO DRIVE TO PULL BACK INTO DRIVEWAY WHEN WARNING CAME ON TO SERVICE TRANSMISSION. VEHICLE ONLY HAS 54000 MILES ON IT. READING OF A LOT OF PEOPLE HAS THIS SAME ISSUE, SOME WHILE DRIVING ON THE INTERSTATE

  17. Power train, Jan 16, 2020

    A MESSAGE STATING "SERVICE SHIFT" APPEARED IN THE MESSAGE BOARD AND RED LIGHTS CAME ON NEXT TO ALL SHIFTS, WHILE I WAS DRIVING THE VEHICLE. IT HAPPENED SUDDENLY ON MY DRIVE TO WORK.

  18. Power train, Jan 12, 2020

    "SERVICE SHIFTER" MESSAGE WITH SOLID RED LIGHTS ON SHIFTER PANEL(P-R-D, ETC.). MESSAGE DISAPPEARS WHEN VEHICLE IS SHUT OFF AND RESTARTED. THIS SITUATION OCCURS RANDOMLY AND HAS APPEARED APPROXIMATELY 6-8 TIMES IN LAST SIX MONTHS. THIS OCCURS WHILE THE VEHICLE IN IN MOTION AND AT NON HIGHWAY SPEEDS.

  19. Power train, Jan 12, 2020

    VEHICLE LOSES POWER AND STALLS SHOWING SERVICE TRANSMISSION WARNING MESSAGE.

  20. Power train, Jan 8, 2020

    KEEP GETTING A NOTIFICATION THAT SAYS "SERVICE SHIFTER" DASH LIGHT COMES ON ALONG WITH ALL THE LIGHTS ON THE SHIFTER THAT LIGHT UP RED P,R,N,D. CONTACTED THE DEALERSHIP, THEY SAID THIS IS A PROBLEM, BUT IS NOT A RECALL. I'VE DONE SOME HOMEWORK TO FIND OUT THAT THIS IS IN FACT A VERY COMMON ISSUE WITH JEEP AND HAS BEEN ONGOING. THIS ISSUE SHOULD BE A RECALLED BEFORE SOMEONE GETS HURT! AT FIRST THIS THE SERVICE SHIFTER WOULD APPEAR AFTER MY JEEP WAS STARTED AND GO AWAY ONCE I RESTARTED IT AND WOULD NOT APPEAR AGAIN. NOW THE "SERVICED SHIFTER " IS STAYING ON AND NOT ALLOWING ME TO SEE ANYTHING ON MY DASH. THE DEALERSHIP HAS NOTIFIED ME TO GET IT TO COME OFF I MUST PAY A COUPLE HUNDRED DOLLARS TO REPAIR THE PART. 2 OTHERS WHERE AT THE DEALERSHIP FOR THE SAME ISSUE AT THE SAME TIME I WAS, AND AS YOU COULD IMAGINE NONE OF US WERE HAPPY TO LEARN THIS WAS NOT A RECALL. THIS ISSUE NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT OR DIES OF THE FAULTY GEAR SHIFTERS IN THESE JEEPS!!!!! AT FIRST THE NOTIFICATION CAME ON AT START UP, BUT NOW COMES ON WHILE DRIVING!!

  21. Power train, Electrical system, Other or unspecified, Jan 6, 2020

    ABOUT TWO MONTHS AGO WHILE DRIVING THE CAR CHIMED AND THE MESSAGE "SERVICE SHIFTER" APPEARED ON THE SCREEN ALONG WITH ALL LIGHTS NEXT TO SHIFTER TO LIGHT UP RED. THE VEHICLE HAS TO TURNED OFF AND RESTARTED TO RESET. NOW THE SAME THING KEEPS HAPPENING. THIS NEVER HAPPENED BEFORE THE OVER THE AIR UPDATE. EXTREMELY IRRITATING AND SCARY THE FIRST TIME IT HAPPENED THANK GOD I WASN'T IN AN ACCIDENT LIKE OTHER REPORTS HAVE NOTED. JEEP NEEDS TO RECALL THIS ISSUE AND FIX IT!!!

  22. Power train, Jan 2, 2020

    SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. LOOKS LIKE THIS IS A KNOWN ISSUE AND PRODUCT FLAW. NOT SURE HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE SOMETHING IS DONE.

  23. Power train, Dec 30, 2019

    SIMILAR TO OTHER JEEP CHEROKEE YEAR MODELS, MY 2016 JEEP CHEROKEE SLIPS OUT OF GEAR INTO NEUTRAL WHILE DRIVING, EITHER BETWEEN 1ST TO 2ND GEAR OR 2ND TO 3RD GEAR. MAKES FOR A DANGEROUS RIDE WITH MY 2 CHILDREN IN BACK AND THE CAR BASICALLY STOPS WORKING AND CARS IN BACK OF ME HAVE TO SLAM THEIR BRAKES SO TO NOT RUN INTO ME. THIS HAPPENS RANDOMLY, WHETHER CAR HAS BEEN DRIVEN FOR 10 MINUTES OR JUST STARTED.

  24. Power train, Other or unspecified, Dec 27, 2019

    APPROX. 68,000 MILES, OWNED FOR 3 YEARS, REGULAR MAINTENANCE AND INSPECTION. VEHICLE IN MOTION ON CITY STREETS TURNS TO NEUTRAL AFTER THE FIRST FEW RIGHT TURNS. GEAR SHIFTER AUTOMATICALLY SHIFTS TO NEUTRAL AFTER THE CAR'S WARNING SYSTEM READS "SHIFT TO PARK" WHILE THE VEHICLE IS IN DRIVE AND IN MOTION. TO RESTART THE VEHICLE, THE DRIVER MUST PLACE THE VEHICLE IN PARK, TURN OFF THE ENGINE AND RESTART IT, HOWEVER THE BATTERY LIGHT FLASHES. THIS HAS HAPPENED THREE TIMES IN AS MANY WEEKS, ALL WHILE IN TRAFFIC. WHEN TAKEN TO JEEP DEALERSHIP MECHANIC, NO CODE SHOWS UP ON OBD. AFTER ONLINE RESEARCH, MANY OWNERS OF JEEP WRANGLERS, (AS WELL AS LATITUDES) HAVE HAD THIS SAME ISSUE. THERE IS A CONSENSUS IT MAY BE A RESULT OF A POORLY IMPLEMENTED FAILSAFE THAT JEEP INSTALLED WHEN THE ENGINE OIL IS LOW. ALLEGEDLY, ON JEEPS WITH CERTAIN ENGINES (2.4L) THEY BURN OIL AT A HIGHER RATE THAN WHAT THE ONBOARD COMPUTERS CAN GAGE. IT APPEARS THAT JEEP DEALERSHIPS FEIGN IGNORANCE WITH THIS PROBLEM. HOWEVER, WHEN OTHER OWNERS HAVE PRESSED THE JEEP CORP., THEY SAY THEY MAY ISSUE A RECALL IF ENOUGH PEOPLE COMPLAIN. HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/CHEROKEE/2019/ENGINE/ENGINE_SHUT_DOWN.SHTML

  25. Power train, Dec 19, 2019

    SERVICE SHIFTER WARNING PERIODICALLY COMES ON AND GOES OFF WHEN THE VEHICLE IS TURNED OFF AND RESTARTED. WHEN WARNING COMES ON DASHBOARD I AM UNABLE TO CLEAR IT SEE ANYTHING ELSE ON THAT SCREEN