2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints: power train
629 reports, newest first. Show all
Power train, Sep 23, 2019
MY SERVICE TRANSMISSION WARNING AND CHECK ENGINE LIGHT KEEP COMING ON WITH CODE P2803. SPOKE WITH THE MECHANIC AND HE STATED THIS IS AN ONGOING ISSUE AND SHOULD HAVE A RECALL ISSUED FOR IT AS IT IS AN ONGOING ISSUE WITH JEEP CHEROKEES. THIS HAS HAPPENED SEVERAL TIMES. I PURCHASED THE VEHICLE 7/23/2019. CODE AND LIGHT CAM ON THE FIRST TIME 8/27/2019 AND WAS CLEARED THEN IT CAME ON AGAIN 9/19/209, WAS CLEARED THAT MORNING AND CAME BACK ON THAT AFTERNOON.
Power train, Sep 18, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE TIRES MADE A SCREECHING NOISE WITHOUT WARNING UPON MAKING TURNS. THE CONTACT TOOK THE VEHICLE TO ABERNETHY CHRYSLER DODGE JEEP RAM (1442 E MAIN ST, LINCOLNTON, NC 28092, 704-732-1890) WHERE IT WAS DIAGNOSED THAT THE FRONT HALF SHAFT WAS FAULTY. THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR COST. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V287000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Power train, Sep 17, 2019
IN MAY 2019, ALL GAER LIGHTS ON THE SHIFTER P R N D L + - ALL TURNED RED AND THE SCREEN HAD A MESSAGE "SERVICE SHIFTER." IT IS NOT POSSIBLE TO SEE THE SPEEDOMETER WHEN THIS HAPPENS. IT HAS BEEN HAPPENING MORE FREQUENTLY. IT IS A HAZARD, ESPECIALLY WHEN DRIVING DOWN THE HIGHWAY AND THE BELLS RING, YOUR SPEEDOMETER SCREEN DIASAPPEARS AND SERVICE SHIFTER APPEARS. I BROUGHT THIS TO THE ATTENTION OF A JEEP DEALER AND WAS TOLD, YOU CAN STILL DRIVE WHEN THAT OCCURS. THIS IS A DANGEROUS SITUATION. IT NEEDS TO BE INVESTIGATED BY SOMEONE WITH AUTHORITY SOON. WHEN LOOKING ONLINE I DISCOVERED LOTS OF PEOPLE ARE HAVING THE SAME ISSUE.
Power train, Sep 17, 2019
SERVICE SHIFTER LIGHT COMES ON.
Power train, Vehicle speed control, Other or unspecified, Sep 17, 2019
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Power train, Electronic stability control (ESC), Sep 16, 2019
SERVICE SHIFTER LIGHT RANDOMLY COMES ON AND TURNS OFF WHEN ENGINE IS TURNED OFF AND RESTARTED. ALSO OVERHEAD LIGHTS ABOVE THE REAR VIEW MIRROR TURN ON AND OFF OCCASIONALLY.THESE THINGS HAPPEN WHILE IN MOTION AND ARE RANDOM. ALSO WHEN IN REVERSE, SOMETIMES THE PARKING BRAKE ENGAGES.
Power train, Engine, Sep 11, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Power train, Sep 10, 2019
SERVICE SHIFTER KEEPS COMING BACK AND ALL LIGHTS FOR GEAR INDICATOR ARE RED. DEALERSHIP SAYS TO TURN OFF AND RESTART VEHICLE BUT IT HAPPENS MORE FREQUENTLY AND MORE FREQUENTLY. OCCURS WHEN TURNING VEHICLE ON.
Power train, Electrical system, Sep 9, 2019
ALL PRND INDICATOR LIGHTS ON THE SHIFTER UNIT ILLUMINATE AT ONCE, AND STAY LIT. "SERVICE SHIFTER" WARNING APPEARS ON THE INSTRUMENT CLUSTER DISPLAY. WHEN "SERVICE SHIFTER" WARNING IS DISPLAYED, CANNOT BE TURNED OFF AND DIGITAL SPEEDOMETER READINGS (OR OTHER INFORMATION) ARE NO LONGER DISPLAYED. PRND SHIFTER INDICATOR LIGHTS BLINK SPORADICALLY UNTIL WARNING FINALLY DISPLAYS. LIGHTS STAY ILLUMINATED AFTER WARNING APPEARS. PRND LIGHTS AND DISPLAY WARNING APPEAR WHILE VEHICLE IS PARKED/STATIONARY AS WELL AS WHEN VEHICLE IS IN MOTION. STARTED SPORADICALLY, ROUGHLY 6 MONTHS AGO (EARLY 2019) AND WOULD TYPICALLY GO AWAY IF VEHICLE WAS TURNED OFF AND RE-STARTED. THESE WARNINGS NOW HAPPEN DAILY, EVERY TIME I START THE VEHICLE, AND ALMOST NEVER GO AWAY. UPON RESEARCHING THIS CONCERN ONLINE, IT APPEARS THAT THIS IS A KNOWN ISSUE THAT MANY HAVE BEEN EXPERIENCING SINCE AROUND 2012. MOST WEB INQUIRES INDICATE THAT THIS MAY BE RELATED TO A WIRING HARNESS? I TOOK TO THE DEALERSHIP FOR SERVICE AND WAS TOLD IT WOULD BE $700 TO REPLACE THE ENTIRE SHIFTER, AND THAT IF I DO NOT REPLACE, I COULD FIND MYSELF UNABLE TO PUT THE VEHICLE IN PARK. HOPING THAT THIS IS SOMETHING THAT IS BEING INVESTIGATED AND RECALLED SO THAT I DO NOT HAVE TO PAY FOR SOMETHING THAT IS A RECURRING, KNOWN SAFETY ISSUE.
Power train, Electrical system, Other or unspecified, Sep 7, 2019
CAR HAS COMPLETELY STALLED AND LOCKED UP TO A POINT WHERE THE STEERING WHEEL CANNOT BE MOVED, HAZARD LIGHTS WILL NOT TURN ON, CANNOT CHANGE THE GEAR AT ALL. HAD TO HAVE A FLAT BED TOW BECAUSE THE WHEELS WERE LOCKED, TOW DRIVER HAD TO USE DISH SOAP TO GET THE WHEELS TO SLIDE UP THE RAMP. JEEP DEALERSHIP FIRST REPLACED THE BATTERY, THEN REPLACED THE BCM AND IT IS STILL A SOLID BRICK. THEY HAVE NO IDEA WHAT IS WRONG. THIS HAS COST ME $600 SO FAR WITHOUT EVEN A REPAIR. MY 17 YEAR OLD DAUGHTER IS DRIVING THIS DANGEROUS CAR. I HAVE SEEN THE FORUMS AND THIS IS A COMMON PROBLEM WITH THIS JEEP, IT NEEDS A RECALL. AS SOON AS WE CAN GET IT RUNNING AGAIN, WE WILL BE TRADING IT IN. I CAN'T HAVE HER IN A DEATH TRAP, IT STALLS WITHOUT WARNING AND WE HAD TO PUT THE HOOD UP TO WARN OTHER DRIVERS BECAUSE THE HAZARDS WOULDN'T EVEN TURN ON. THIS CAR ONLY HAS 23000 MILES ON IT, IT SHOULD REALLY NOT BE DOING THIS.
Power train, Sep 5, 2019
MY VEHICLE RANDOMLY HAS THE "SERVICE SHIFTER" LIGHT COME ON AND STAY ON. THE DEALERSHIPS AND MECHANICS CAN'T FIND ANYTHING WRONG AND DON'T KNOW THE CAUSE. THIS HAPPENS AT ALL RANDOM TIMES. SITTING, MOVING, CITY, HIGHWAY, GOING STRAIGHT, TURNING. IT DOESN'T ALLOW ME TO SEE MY LARGE SPEED LIMIT ON MY SCREEN. MANY PEOPLE REPORT THE SAME ISSUE AND NO ONE SEEMS TO HAVE AN ANSWER.
Power train, Sep 2, 2019
THE 'SERVICE SHIFTER' ERROR MESSAGE CAME UP ON MY DISPLAY ON MY 2016 JEEP CHEROKEE SPORT. AT THE SAME TIME ALL THE LIGHTS ON MY GEAR CONSOLE TURNED RED FROM PARK ALL THE WAY TO REVERSE. ALL WERE LIT RED. I CALLED THE DEALER TO SEE IF IT WAS SAFE TO DRIVE AND TO MAKE APPOINTMENT. THEY SAID DRIVE WITH CARE (LIKE I CAN BE CAREFUL BUT HOW DO I KNOW IT WON'T JUMP GEARS) WHEN I PARKED AND TURNED OFF CAR AND TURNED ON AGAIN THE MESSAGE DISAPPEARED ALONG WITH RED LIGHTS. IN RESEARCHING ONLINE I FOUND OVER 50 OTHER JEEP OWNERS WITH SAME ISSUE. I HAVE AN APPOINTMENT TO FIX TOMORROW BUT I AM AFRAID THEY WILL SAY WHAT OTHERS ARE REPORTING 'THEY CANNOT DUPLICATE THE ISSUE' AND WILL DISREGARD IT. THE VEHICLE WAS STATIONARY AND IN PARK AT TIME OF INCIDENT
Power train, Sep 1, 2019
"SERVICE SHIFTER" COMES ON THE DASH AND ALL SHIFTER RED LIGHTS COME ON. HAVE READ THIS IS A COMMON PROBLEM REQUIRING A WIRE HARNESS AND SOMETIMES A SHIFTER CHANGE. DEALERS HAVE BEEN CHARGING FOLKS FOR ALL KINDS OF THINGS. SEEMS RATHER ABUSIVE.
Power train, Aug 31, 2019
SERVICE SHIFTER ALARM
Power train, Other or unspecified, Aug 28, 2019
THE CAR WAS PARKED. WHEN I STARTED THE CAR, ALL LIGHTS FOR THE GEARS (P,R,N,D) ON THE SHIFTER WERE LIGHT UP RED AND SERVICE SHIFTER MESSAGE APPEARED. I SHUT OFF THE VEHICLE AND RESTARTED IT AND THE CAR OPERATED NORMALLY. 3 DAYS LATER, THE SAME THING HAPPENED. A SEARCH ONLINE HAS SHOWN MANY JEEP OWNERS HAVE HAD THIS ISSUE.
Power train, Aug 28, 2019
ALL OF THE SHIFT LIGHTS WERE RED, AND RECEIVED A MESSAGE TO HAVE SHIFT SERVICED. THIS IS THE SECOND TIME I HAD THIS ISSUE. THE FIRST TIME WAS IN 2017 AND THE SHIFT WAS REPLACED BY WARRANTY. CLEARLY THERE IS A PROBLEM SOMEWHERE, THERE IS NO REASON FOR A CAR THAT IS 3 YEARS OLD TO HAVE THE SAME ISSUE MULTIPLE TIMES. I WILL BE GOING TO THE DEALER TO GET THE ISSUE DIAGNOSED.
Power train, Engine, Aug 26, 2019
BOUGHT THIS CAR AT 17K MILES AND NOW HAVE 50K. 10K BEFORE THE WARRANTY RUNS OUT AND DEALER WILL ONLY ADDRESS THIS ISSUE IF THE VEHICLE WILL SHOW THIS ISSUE AT THE TIME IT IS AT THE DEALER. ISSUE IS UNPREDICTABLE. CAR JERKS HARD FROM FIRST TO SECOND GEAR, ALMOST AS IF YOU HAVE BEEN REAR ENDED. CAR HAS TROUBLE SHIFTING TO HIGHER SPEED UPON ENTERING THE HIGHWAY. THERE IS ALSO A PRONOUNCED "TICKING" NOISE WHEN ENGINE IS RUNNING/IDLE
Power train, Aug 23, 2019
VEHICLE LAUNCHES INTO 3RD GEAR FROM 2ND GEAR
Power train, Aug 23, 2019
WE PURCHASED A 2016 JEEP CHEROKEE AND WITH 20K MILES ON IT, WE HAD A SERVICE SHIFTER ISSUE. BROUGHT IT TO THE DEALERSHIP AND GOT IT REPLACED UNDER WARRANTY. SINCE THEN WE NOW HAVE A SECOND SERVICE SHIFTER ISSUE. AGAIN WE BROUGHT IT IN, AS WE WERE PREVIOUSLY TOLD WE HAD A TWO YEAR WARRANTY ON THE PART ITSELF. NOW THEY WANT TO REPLACE THE SHIFTER BEZEL AND WIRING HARNESS. SEARCHING ONLINE IN FORUMS MY WIFE AND I ARE APART OF 100S OF OWNERS OF JEEP VEHICLES FROM 2016 THROUGH 2017 THAT HAVE SHIFTER PROBLEMS. LASTLY, WE WERE TOLD THAT IT WAS NOT COVERED BY OUR POWERTRAIN WARRANTY BY CHRYSLER. I FEEL THIS IS A SAFETY CONCERN FOR ALL DRIVERS OF THESE VEHICLES AND SHOULD BE A RECALL TO GET IT FIXED. THANK YOU
Power train, Aug 20, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 60 TO 65 MPH, THE CHECK ENGINE AND TRANSMISSION MAINTENANCE REQUIRED WARNING INDICATORS ILLUMINATED AND THE TRANSMISSION SEIZED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND BACK INTO DRIVE IN ORDER TO RESET THE TRANSMISSION. THE VEHICLE WAS TAKEN TO DAN CUMMINS CHRYSLER DODGE, JEEP, RAM (2021 ALVERSON DRIVE, PARIS, KENTUCKY 40361, (859)-987-5669) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,750.
Power train, Aug 20, 2019
WAS DRIVING VEHICLE ABOUT 35 MPH WHEN "SERVICE SHIFTER" APPEARED IN THE DASH AND ALL OF THE LIGHTS ON THE SHIFT WENT RED; WAS ABLE TO SLOW DOWN, STOP, TURN THE CAR OFF AND BACK ON AND THE LIGHTS WENT AWAY. HAPPENED AGAIN THE FOLLOWING DAY, DRIVING AROUND 30 MPH THIS TIME, REPEATED THE SAME ACTIONS.
Power train, Electrical system, Aug 18, 2019
SERVICE SHIFTER MESSAGE, ALL LIGHTS ON SHIFTER ARE LIT UP. MANUAL SHIFT DOESNT WORK. NEW SYMPTOM, CAR DIDNT RECOGNIZE CAR WAS IN DRIVE. MESSAGE APPEARED TO SHIFT INTO P THEN DESIRED GEAR. WHEN IGNITION BUTTON PUSHED TO TURN OFF, CAR RESTARTED ON ITS OWN.
Power train, Aug 12, 2019
SERVICE SHIFTER LIGHT CAME ON. PRNDL RED. UNABLE TO DISABLE THIS WARNING TO SEE SPEED, GAS, ETC. VEHICLE WAS OPERATING FINE OTHERWISE.
Power train, Engine, Aug 9, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE JERKED WHILE SHIFTING BETWEEN FIRST, SECOND, AND THIRD GEARS, AND LOST POWER. IN ADDITION, THE RPMS FAILED TO INCREASE TO 2,000 AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY CABLE, BUT THE FAILURE RECURRED. THE CONTACT USED THE LPB READER AND RECEIVED CODE: P0887 (TCM HIGH VOLTAGE). THE CONTACT CALLED EAST TENNESSEE DODGE CHRYSLER JEEP RAM (2774 N MAIN ST, CROSSVILLE, TN 38555, (931) 463-3640), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Power train, Engine, Fuel/propulsion system, Aug 6, 2019
VEHICLE, WHILE IN MOTION, STALLS AND ENGINE SHUTS OFF AT ANY SPEED. BEING TOLD OIL BURNS TOO QUICKLY IN THESE VEHICLES AND THIS IS A SAFETY FEATURE THE CAR HAS ALTHOUGH IT HAS ALMOST COST ME MULTIPLE SERIOUS/POTENTILLY FATAL COLLISIONS WITH MY INFANT CHILDREN IN THE VEHICLE. NO OIL INDICATOR HAS EVER TURNED ON INDICATING OIL LEVEL IS LOW. HAD SAME ISSUE WITH THIS CAR AT 15,000 MILES IN WHICH ENGINE WAS COMPLETELY REPLACED BUT NOW IS DOING THE SAME THING AS BEFORE. THIS IS A WELL DOCUMENTED ISSUE AMONGST JEEPS - WHY HAS THERE NOT BEEN A RECALL? THIS IS A MAJOR SAFETY CONCERN AND OUR LIVES AND THE LIVES OF OUR CHILDREN ARE AT RISK AS I ALMOST WAS T-BONED TODAY AS MY ENGINE STALLED IN A BUSY INTERSECTION. I WAS ATTEMPTING TO TURN BUT HAD NOT YET MANEUVERED AND WAS LEFT STALLED IN THE MIDDLE BLOCKING ONCOMING TRAFFIC ON A BUSY CITY STREET BUT HAD HAD THIS SAME PROBLEM HAPPEN ON A HIGHWAY.