2016 Jeep Cherokee

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,406

Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.

Primary concernPower train629 reports · 45% of complaints
Owner complaints1,406Filed with NHTSA
Recall relationship9 safety recallsNHTSA campaign records

What owners report most often

  1. Power train629
  2. Engine314
  3. Other or unspecified313
  4. Electrical system297
  5. Service brakes94
  6. Vehicle speed control76
  7. Steering53
  8. Fuel/propulsion system43

Recalls and investigations

  1. Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

    A fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

    Campaign 23V338000 on NHTSA.gov

  2. Power train, automatic transmissionApr 27, 2023

    Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

    Campaign 23V302000 on NHTSA.gov

  3. Power train, driveline, differential unitJun 11, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

    A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

    Campaign 20V343000 on NHTSA.gov

  4. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  5. EquipmentDec 21, 2017

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

    Campaign 17V824000 on NHTSA.gov

  6. SeatsAug 10, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

    Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

    Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

    Campaign 16V590000 on NHTSA.gov

  7. Power train, axle assembly, axle shaftMay 11, 2016

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

    Campaign 16V287000 on NHTSA.gov

  8. Power train, axle assembly, axle shaftMay 11, 2016

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.

    Campaign 16V284000 on NHTSA.gov

  9. Electrical system, wiring, rear compartment/trunkDec 9, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

    A short circuit in the module increases the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

    Campaign 15V826000 on NHTSA.gov

Representative owner complaints: power train

629 reports, newest first. Show all

  1. Power train, Aug 6, 2019

    FOR THE SECOND TIME WHILE DRIVING "SERVICE SHIFTER" MESSAGE CAME ON AND ALL LIGHTS ON GEAR BOX LIT UP. PULLED OVER AND CUT CAR OFF AND RESTARTED AND LIGHTS WENT OFF

  2. Power train, Aug 4, 2019

    THE TRANSMISSION IS SHIFTING ROUGH SHIFTING IN AND OUT OF GEARS CAUSING MY JEEP TO ACCELERATE GOING DOWN HILLS MY RPM RAPIDLY RISE AND FALL

  3. Power train, Jul 29, 2019

    WHILE ACCELERATING THE VEHICLE STALLS AND WON'T MOVE, MESSAGE COMES UP TO PUT IT IN PARK AND THEN THE GEAR YOU WANT. SERVICE TRANSMISSION. THIS HAS HAPPENED AT LEAST 4 TIMES NOW, VERY SCARY AND DANGEROUS. AT TIMES THE VEHICLE ALSO HAS A HARD JERK WHILE ACCELERATING. THIS VEHICLE IS GOING IN FOR SERVICE FOR THE FOURTH TIME MENTIONING THIS ISSUE. MECHANICS CAN'T FIND THE ISSUE, BUT DID SEE THE COMPUTER DID SHOW SOMETHING. ONLY OWNED THIS VEHICLE FOR 21 MONTHS NOW. SO UNSAFE WHILE DRIVING AND THE CAR WON'T MOVE WHILE DRIVING! POSSIBLY CAN GET REAR ENDED. WE DON'T FEEL SAFE DRIVING THIS VEHICLE NOT KNOWING WHEN IT WILL HAPPEN.

  4. Power train, Jul 12, 2019

    AT 43000 A MESSAGE ON THE INSTRUMENT DISPLAY CAME ON TWICE OVER 2 DAYS. IT SAID "SERVICE SHIFTER". THE DEALER CONFIRMED THAT THE SHIFT BEZEL AND WIRING HARNESS HAD TO BE REPLACED BECAUSE THE ORIGINAL DESIGN WAS DEFECTIVE. THE REPAIR WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. FAULTY OPERATION OF THE GEAR SELECTOR COULD RESULT IN A VEHICLE BEING INOPERABLE. THAT IS A SAFETY HAZARD. JEEP SHOULD FIX THIS..

  5. Power train, Jul 10, 2019

    REOCCURRING SVC 4WD WHILE DRIVING WITH 'JERKY' MOVEMENTS, EACH TIME DEALER REPORTS COMPUTER ERROR AND RESETS IT. FOURTH TIME IN 8 MONTHS.

  6. Power train, Jul 7, 2019

    SERVICE SHIFTER DISPLAYS ON DASH WHEN TURNING ON THE CAR. THE GEAR SHIFT LIGHTS ALL TURNED RED, AND THERE WAS NO ABILITY TO SWITCH GEARS. THE VEHICLE WAS STATIONARY AT THE TIME, AND THE SHIFTER WAS RESET TURNING THE CAR ON AND OFF.

  7. Power train, Jul 2, 2019

    WHILE DRIVING, THE "SERVICE SHIFTER" WARNING LIGHT COMES ON AND ALL GEAR LIGHTS ON SHIFTER ILLUMINATE. STOPPING AND RESTARTING THE ENGINE TEMPORARILY FIXES THE WARNING. THIS HAS ALREADY BEEN "FIXED" ONCE BY THE DEALERSHIP WHERE IT WAS PURCHASED AT CONSIDERABLE COST TO US. NOW IT IS HAPPENING AGAIN.

  8. Power train, Jul 1, 2019

    "SERIVE SHIFTER" APPEARS ON THE DASH SCREEN AND ALL OF THE LIGHTS P, R, N, D, +/- LIGHT UP ON THE SHIFTER WHILE MOVING, BUT I ALSO HAD IT HAPPEN ONCE WHILE THE VEHICLE WAS IDLING. THE CAR STILL DRIVES, AND IF SHUT OFF AND RESTARTED THE MESSAGE AND LIGHTS GO AWAY. THIS HAPPENS PERIODICALLY. ALL OF THE GEARS STILL WORK, AND THE CAR RECOGNIZING WHICH GEAR IT IS IN.

  9. Power train, Jun 25, 2019

    WHILE DRIVING AT 65MPH SERVICE TRANSMISSION MESSAGE APPEARED & EMI LIT. CAR LOST POWER & I COULDN'T ACCELERATE. SPEED DROPPED TO ABOUT 40MPH & HAD TO PULL OFF ROAD. FINALLY WAS ABLE TO GO AGAIN & MESSAGE WENT AWAY. HAD CAR DIAGNOSED & THEY SAY IT'S IN TRANSMISSION. THIS HAS HAPPENED ABOUT 30 MORE TIMES. I CAN'T AFFORD TO PAY $6500 FOR TRANSMISSION REPAIRS & IT IS A HAZARD TO DRIVE! I'M SCARED I'M GOING TO CAUSE AN ACCIDENT. I'VE READ THAT THERE'S ABOUT 37,000 RECALLS FOR THIS ISSUE WITH THIS MAKE OF JEEP, BUT NOT ON MY JEEP. THIS HAS HAPPENED AFTER DRIVING 10 MILES, BUT MAY NOT HAPPEN FOR 100 MILES. IT HAS HAPPENED ON BUSY HIGHWAYS WHERE IT'S VERY DIFFICULT TO GET OFF THE HIGHWAY.

  10. Power train, Jun 18, 2019

    JUMPING TRANSMISSION. DECELERATE'S WHILE DRIVING ON FREEWAY.

  11. Power train, Jun 15, 2019

    MY JEEP DOES NOT SHIFT OUT OF FIRST GEAR AND SOMETIMES SECOND UNTIL THE ENGINE REVES UP HIGH AND THEN SHIFTS SUDDENLY WITH A FORCEFUL JERK. SOMETIMES UPON ACCELERATION ON THE HIGHWAY, THE VEHICLE WILL DOWN SHIFT AS YOU WOULD EXPECT, AND THEN DOES THE FORCEFUL SUDDEN JERK WHEN IT GOES INTO A HIGHER GEAR. IT HAS BEEN FORCEFUL ENOUGH TO FEEL AS THOUGH SOMEONE HAS BUMPED INTO MY VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP AND TO MY INDEPENDENT CAR REPAIR PLACE AND NEITHER CAN FIND ANYTHING ON THE COMPUTER DIAGNOSTICS. IT HAPPENS RANDOMLY BUT HAS BEGUN TO HAPPEN MORE FREQUENTLY.

  12. Power train, Jun 13, 2019

    THIS VEHICLE SEEMS TO ACCELERATE WITHOUT ME DOING ANYTHING WHEN IN MOTION. SHIFT SERVICES LIGHT COMES ON FREQUENTLY. WHEN YOU TURN THE CAR ON THE CAR ACCELERATES OR SEEMS TO STALL. ENGINE WHEN THE CAR IS STATIONARY. IT MAKES AN EXCESSIVE NOISE WHEN YOU ACCELERATE IN MOTION.

  13. Power train, Jun 10, 2019

    THE ENGINE LIGHT AND MESSAGE SERVICE TRANSMISSION CAME ON WHILE I WAS DRIVING, HOWEVER I COULD NOT DRIVE OVER 40 MILES AN HOUR IN TRAFFIC ONCE THIS HAPPENED. I WAS TOLD THAT IT WAS A SOFTWARE UPDATE, BUT FOUND THAT THIS WAS ONLY A TEMPORARY FIX. WHY WOULD A SOFTWARE DAY CAUSE THIS MUCH OF AN ISSUE AND A VERY DANGEROUS ISSUE AT THAT. WHY ISN'T THERE A PERMANENT FIX TO THIS ISSUE.

  14. Power train, Jun 4, 2019

    ABOUT A MONTH AGO, MY DAUGHTER BACKED THE CAR OUT OF THE DRIVEWAY AND THE CAR WOULD NOT SHIFT BACK INTO DRIVE. AFTER TURNING THE CAR OFF AND BACK ON, I WAS ABLE TO GET IT BACK INTO DRIVE. IT SEEMED FINE AFTER THAT. I THOUGHT IT WAS JUST A FREAK THING. ABOUT TWO WEEKS AGO, A WARNING LIGHT CAME ON SAYING "SERVICE SHIFTER". WE TOOK THE CAR IN TO THE DEALERSHIP TO HAVE THEM FIX IT. THEY ORDERED PARTS BUT SAID IT WOULD TAKE ABOUT 4 DAYS FOR THE PARTS TO COME IN. WHEN THE PARTS FINALLY CAME AND WERE INSTALLED, THE "SERVICE SHIFTER" LIGHT WAS STILL ON. I WAS THEN TOLD THEY HAD JUST RECEIVED A COMPANY WIDE MEMO ABOUT THIS PROBLEM AND NOW NEEDED TO REPLACE THE ENTIRE SHIFTER. I WAS TOLD THAT THE PART WOULD TAKE WEEKS TO MAYBE MONTHS BEFORE IT WOULD COME IN. THEY TOLD ME THE CAR WAS SAFE TO DRIVE UNTIL THE PARTS CAME IN BUT NOT SURE IF THEY EVEN KNOW. I'VE LOOKED THIS PROBLEM UP ONLINE AND SEEMS TO BE A PROBLEM THAT MANY PEOPLE ARE HAVING.

  15. Power train, Electrical system, Engine, Jun 3, 2019

    I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!

  16. Power train, Jun 2, 2019

    MY 2016 JEEP CHEROKEE KEEPS GETTING SERVICE SHIFTER LIGHTS. IT HAPPENS WHEN FIRST STARTING THE CAR, WHILE DRIVING AND WHILE SHIFTING INTO PARK. TURNING THE CAR OFF AND ON WILL SOMETIMES CLEAR THE ISSUE. SOMETIMES IT TAKES REPEATED TRIES TO GET IT TO CLEAR. IT HAS HAPPENED IN TRAFFIC.WHEN IT HAPPENS THE INFORMATION DISPLAY ON THE DASH SWITCHES TO "SERVICE SHIFTER". NO OTHER INFO IS DISPLAYED.

  17. Power train, May 31, 2019

    WHILE IN MOTION ON A CITY STREET, 'CHECK SHIFTER' APPEARED ON MY DASH AND ALL LIGHTS ON THE SHIFTER LIGHT UP RED.

  18. Power train, May 30, 2019

    THERE IS A LOUD METALLIC KNOCK WHEN SHIFTING GEARS FROM REVERSE TO DRIVE AND VIS VERSA. THIS IS FOLLOWED BY A DELAY IN ACCELERATION WHICH JOLTS THE CAR UNEXPECTEDLY THAT ALMOST CAUSED AN ACCIDENT.

  19. Power train, Electrical system, May 25, 2019

    WHILE DRIVING ON AN INTERSTATE AT 70 MPH THE SERVICE TRANSMISSION MESSAGE APPEARED, EMI LIT & CAR WENT FROM GEAR TO CLUTCH CAUSING LOSS OF POWER & COULD NOT ACCELERATE TO MAINTAIN SPEED. AFTER A FEW MINUTES CAR WENT BACK INTO GEAR & WAS ABLE TO REGAIN PROPER SPEED. WHEN I FILLED WITH GAS THE ENGINE MALFUNCTION LIGHT WENT OFF. AFTER DRIVING APPROXIMATELY 400 MILES THE SAME THING HAPPENED ON AN INTERSTATE, FORTUNATELY IN BOTH INSTANCES, THE TRAFFIC WAS NOT HEAVY & I WAS ABLE TO GET IN RIGHT LANE. IF THERE HAD BEEN HEAVY TRAFFIC THIS COULD HAVE CAUSED SERIOUS ACCIDENTS. THE ENGINE MALFUNCTION LIGHT STAYED ON SO I TOOK MY JEEP TO A MECHANIC. THE CODE SAYS THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER FOR THE TRANSMISSION, IT GETS TOO HOT& THE CAR GOES OUT OF GEAR TO THE CLUTCH, THEN BACK IN GEAR. I READ ONLINE THERE ARE 37,000 RECALLS ON THIS JEEP PROBLEM, BUT NONE ON MINE. THERE NEEDS TO BE ONE!

  20. Power train, May 22, 2019

    TAMARA RECALL IN 2016 JEEP CHEROKEE LATITUDE THAT I BOUGHT 8 MONTHS AGO, A LIGHT CAME ON THE NOTICE SCREEN THAT SAID 'SERVICE SHIFTER'. IT HAS DONE THIS TWICE TODAY ALREADY, IT WENT AWAY WHEN I TURNED THE CAR OFF BUT CAME BACK ON THE NEXT TIME I STARTED DRIVING. I'M NERVOUS THIS ISSUE MAY LEAVE ME STRANDED. NOT A GOOD LIGHT.

  21. Power train, Other or unspecified, May 22, 2019

    ABOUT EVERY 5 WKS MY CAR SAYS SERVICE SHIFTER AND ALL LIGHTS COME ON. NOBODY CAN GET IT TO STAY OFF. EACH TIME THIS HAPPENED I HAD JUST STARTED MY CAR AND TRYING TO PUT IT IN GEAR. DIFFERENT TIMES OF DAY SOME TIMES IT HAD ALREADY BEEN DRIVEN AND OTHERS IT HADN'T.

  22. Power train, May 18, 2019

    TAKATA RECALL: THE TRANSMISSION WAS ACTING UP LAST MONTH BROUGHT ON BY A COMPUTER FLAW THAT WAS DISCOVER BY CHRYSLER. THE CAR WOULD STALL AFTER COMING TO A HALT/SLOW DOWN. BASED ON THE MEMBERS OF AAMCO, CHRYSLER RELEASED A BULLETIN '21-032-18' THAT INDICATES A COMPUTER UPDATE THAT REVEALED THAT THE 'TCM POWER CIRCUIT CONTROL. HIGH.' THIS WAS NOT A DRIVER/OWNER ISSUE, THIS WAS A CHRYSLER/JEEP ISSUE. AFTER I RETURNED FROM MY TDY AND HAVING PAID $185 FOR A COMPUTER UPDATE, I WAS LOOKING REIMBURSEMENT AND WAS TOLD THAT NOTHING COULD BE DONE. IT'S DISGUSTING HOW A LOYAL CUSTOMER CAN BE TREATED SO POORLY WITHOUT HAVING AN ISSUE RESOLVED FOR SOMETHING THAT THE COMPANY CAUSED.

  23. Power train, May 16, 2019

    WHILE DRIVING THE VEHICLE ON STREETS AND HIGHWAYS, THE TRANSMISSION WOULD DISENGAGE FROM DRIVE, CAUSING THE VEHICLE TO STOP MOVING, ESPECIALLY ON STEEP GRADS.

  24. Power train, May 13, 2019

    SERVICE SHIFTER SHOWS UP ON DISPLAY AND ALL LIGHTS AT SHIFTER GLOW RED

  25. Power train, May 2, 2019

    MY 2016 JEEP WITH AROUND 23,000 MILES 'SERVICE SHIFTER' ERROR CODE HAS COME ON. IT CAME ON WHILE I WAS DRIVING IT. THERE IS NO RECALL FOR THIS ISSUE AND THERE SHOULD BE. JUST MY GOOGLING IT THIS MORNING BROUGHT UP HUNDREDS OF CONSUMERS AFFECTED BY THIS ISSUE.