2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints: power train
629 reports, newest first. Show all
Power train, Apr 29, 2019
SEVERAL TIMES UPON STARTING THE VEHICLE UP IN THE 3 MONTHS SINCE I HAVE OWNED IT, THE DISPLAY IN THE INSTRUMENT CLUSTER READS "SERVICE SHIFTER" AND ALL LIGHTS FOR THE GEAR SELECTOR LIGHT UP RED. THE VEHICLE WILL NOT GO INTO GEAR UNTIL THE ENGINE IS SHUT OFF AND RESTARTED.
Power train, Apr 27, 2019
I'VE HAD MY JEEP SINCE OCTOBER OF 2016, IT HAD 11,000 MILES ON IT WHEN I BOUGHT, AND RANDOMLY SINCE THEN, THE SERVICE SHIFTER WARNING COMES ON. IT COMPLETELY LOCKS UP MY DISPLAY, SO I CAN'T EVEN SEE MY SPEEDOMETER. IF I PULL OVER AND TURN THE VEHICLE OFF AND BACK ON,IT WILL RESET, SOMETIMES COMING ON AGAIN IN MINUTES, SOMETIMES MONTHS.. I'VE HAD IT IN TO SERVICE 3 TIMES. NEVER FIXES IT.. SOME DEALERS HAVE NEVER EVEN HEARD OF IT.. SOME SAY IT JUST NEEDS AN UPDATE. I SHOULD NOT HAVE TO TAKE MY JEEP IN FOR AN "UPDATE" EVERY OTHER MONTH.. EVERY OTHER CAR ON THE ROAD IS FINE WITHOUT AN UPDATE. NO ONE HAS BEEN ABLE TO GIVE ME A GOOD EXPLANATION AS TO WHAT THIS REALLY MEANS, IS IT DANGEROUS? NO ONE CAN TELL ME ANYTHING. THIS HAS HAPPENED, DRIVING ON THE INTERSTATE, DRIVING THROUGH TOWN, IT'S EVEN HAPPENED WHEN IT'S BEEN PARKED AND I FIRST START IT UP.
Power train, Apr 23, 2019
WHILE DRIVING ON THE INTERSTATE I-20 MY VEHICLE WAS IN DRIVE AND ALL THE LIGHTS ON THE GEAR SHIFT CAME ON (SEE PHOTOS ATTACHED) AND MY DASHBOARD REFLECTED 'SERVICE SHIFTER' LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D ON 4/18/2019. I PANICKED BECAUSE I WAS OUT OF STATE IN AUGUSTA, GA BUT LIVES IN MADISON, AL. I WAS STRESSED AND PULLED OVER TO GOOGLE THIS TO SEE IF THERE WERE INSTRUCTIONS TO FOLLOW. ACCORDING TO THE DEALERSHIP IN MARIETTA, GA ' ED VOYLES' THEY NEVER HEARD OF SUCH A COMPLAINT. HOW MANY COMPLAINTS HAVE TO BE DONE BEFORE THIS BECOMES A RECALL
Power train, Apr 17, 2019
2016 JEEP CHEROKEE SPORT, CHECK TRANSMISSION MESSAGE KEEPS COMING ON WHILE DRIVING. SO FAR HAVE TAKEN IT TO THE DEALER TWICE WHERE THEY SAID THEY FIXED IT BY REPLACING THE TORQUE CONVERTER. BOTH TIMES THE MESSAGE COMES BACK WITHIN 50 MILES OF USE. ONCE IT IS TURNED OFF THE CHECK ENGINE LIGHT STAYS ON BUT THE CHECK TRANSMITTION MESSAGE GOES AWAY.
Power train, Apr 15, 2019
FROM THE TIME WE DROVE THIS VEHICLE OFF THE LOT BRAND NEW THERE HAVE BEEN PROBLEMS WITH THE TRANSMISSION. IT SLIPS, MAKES A THUNKING SOUND WHEN IT'S SHIFTING GEARS, AND ON OCCASION IT STALLS FOR SEVERAL SECONDS WE FEEL THAT THE VEHICLE IS A ROAD HAZARD. .
Power train, Electrical system, Apr 8, 2019
SERVICE SHIFTER LIGHT COMES ON DASH AND ALL LIGHTS ON SHIFTER STAY LIT UP RED. ONCE I TURN OFF VEHICLE AND TURN BACK ON IT TURNS OFF BUT COMES BACK ON AFTER A WHILE OF DRIVING. I HAVE NOT ATTEMPTED TO DRIVE LIKE THIS ONCE THE LIGHTS COME ON.
Power train, Engine, Apr 2, 2019
VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!
Power train, Apr 1, 2019
WHILE DRIVING ON A CITY STREET, I WAS STOPPED AT A STOPLIGHT. PRESSED ON GAS WHEN LIGHT TURNED GREEN AND TRANSMISSION LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE APPEARED ON IN-DASH DRIVER COMMUNICATION CENTER. VEHICLE WOULD NOT GO INTO SECOND GEAR. MESSAGES WOULD NOT CLEAR FROM INSTRUMENT PANEL. I WAS ABLE TO PULL VEHICLE INTO A PARKING LOT. TURNED CAR OFF. AFTER LETTING IT SET FOR 5 MIN, TURNED CAR BACK ON MESSAGES STILL THERE. I WANTED TO SEE IF THE VEHICLE WOULD CHANGE GEARS, SO I DROVE IT A LITTLE DISTANCE AND IT DID CHANGE GEARS. I DROVE IT TO THE DEALERSHIP. WAS INFORMED TODAY, THAT THEY WERE ABLE TO VERIFY THE TRANSMISSION ERROR CODES. CURRENT FIX IS A NEW TRANSMISSION VALVE BODY. VEHICLE HAD EXACTLY 48K MILES ON IT WHEN DROPPED OFF AT DEALERSHIP. I HAD PREVIOUSLY COMPLAINED TO DEALER ABOUT HARD - JERKING SHIFTS AND THEY JUST REASSURED ME IT WAS BECAUSE OF THE 9-SPEED TRANSMISSION OPTIMIZING ITS SHIFTING.
Steering, Power train, Engine, Mar 31, 2019
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Power train, Mar 22, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE MESSAGE "SERVICE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFTER WAS FAULTY. THE GEAR SHIFTER WAS REPLACED, BUT THE "SERVICE SHIFTER" MESSAGE CONTINUED TO DISPLAY. THE VEHICLE LATER STALLED SEVERAL TIMES WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THORNTON CHRYSLER JEEP (2980 CAPE CORN RD, RED LINE, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Power train, Mar 14, 2019
TRANSMISSION RECALL. WHILE DRIVING ON AN INTERSTATE, 'SERVICE TRANSMISSION' APPEARS ON DASH, AND VEHICLE CEASES TO ACCELERATE. TRANSMISSION ESSENTIALLY DROPS TO FIRST GEAR AND WILL NOT ACCELERATE BEYOND THAT POINT.
Power train, Mar 1, 2019
THE TRANSMISSION FAILED WHILE DRIVING 60MPH ON THE HIGHWAY. IT WOULD NOT ACCELERATE SO I HAD TO PULL OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF FOR A FEW MINUTES AND THEN RESTARTED IT. THIS SEEMED TO REBOOT THE SYSTEM AND I WAS ABLE TO DRIVE HOME. I TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS A "GLITCH" AND THE VEHICLE APPEARED TO BE WORKING PROPERLY TO THEM SO NO REPAIR WAS DONE. A FEW MONTHS LATER IT HAPPENED AGAIN EXCEPT TURNING IT OFF AND ON ONLY WORKED FOR A FEW MILES BEFORE HAPPENING AGAIN. I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS DUE TO A SOFTWARE UPDATE. WHAT KIND OF CAR SHUTS DOWN ON THE HIGHWAY DUE TO A SOFTWARE UPDATE!!! THIS ISSUE PUT MY FAMILY IN EXTREMELY DANGEROUS SITUATIONS AND JEEP REFUSES TO OWN UP TO HAVING A FAULTY TRANSMISSION.
Power train, Electrical system, Feb 14, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.
Power train, Electrical system, Other or unspecified, Feb 1, 2019
THE SERVICE SHIFTER MESSAGE DISPLAYS ON THE SCREEN AND YOU CAN'T TELL IF THE THE IS IN DPRN BECUASE ALL THE LIGHTS ARE RED. THE CAR SOMETIMES WILL NOT SHIFT OUT OF GEAR. OR JERKS WHEN IT FINALLY DOES. THIS CARE HESITATES WHILE IN MOTION AND AS WELL AS WHEN STATIONARY AND TRYING TO MOVE. THIS IS VERY DANGEROUS. I HAVE TAKEN THIS VEHICLE TO THE DEALER WHO STATED THAT THE RECALL THEY HAD WAS ONLY FOR A SOFTWARE UPDATE WITH THE SHIFTER BUT THIS ISSUE SHOULD ALSO BE A RECALL WITH THEM COVERING THE REPAIRS. I HAVE LESS THAN 50K MILES THERE IS NO REASON WHY I SHOULD HAVE TO COVER THE EXPENSE OF REPLACING THE SHIFTER ASSEMBLY BECUASE THE SHIFTER IS NOT COVERED UNDER THE WARRANTY THEY SELL YOU.
Power train, Electrical system, Engine, Jan 29, 2019
WHILE DRIVING ON A RESIDENTIAL STREET, MY 2016 JEEP CHEROKEE LATITUDE WITH 45,196 MILES DISPLAYED THE "SERVICE SHIFTER" MESSAGE ON THE DASHBOARD. THE PRND SHIFTER LIGHTS WERE ALL LIT UP RED. PULLED OVER, PUT THE CAR IN PARK, RESTARTED THE VEHICLE AND THE MESSAGE DID NOT APPEAR. LATER IN THE DAY, THE RADIO DISPLAY STOPPED WORKING. SCHEDULED A SERVICE APPOINTMENT WITH THE DEALERSHIP.
Power train, Jan 15, 2019
TRANSMISON SERVICES
Power train, Other or unspecified, Engine, Jan 15, 2019
OUR 2016 JEEP CHEROKEE (LATITUDE 4WD) HAS BEEN STALLING AFTER A COLD START. THE BATTERY INDICATOR FLASHES AND THEN REGISTERS A MESSAGE TO PLACE THE CAR IN P TO SHIFT INTO GEAR. I HAVE BEEN ABLE TO RESTART THE CAR AFTER WAITING 30-60 SEC, SOMETIMES WHILE IN TRAFFIC. THE VEHICLE WAS AT THE DEALERSHIP ON 1/14/19 AND I WAS TOLD THAT THERE WASN'T ANY OIL ON THE DIPSTICK. THE ENGINE IS POSSIBLY BURNING OIL BUT THERE ARE NO INDICATORS OR STATUS UPDATES WHEN THE SYSTEM IS CHECKED. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF AN ENGINE ISSUE WITH THE 2016 JEEP CHEROKEE. AN OIL CONSUMPTION TEST IS NEEDED BEFORE THE ENGINE CAN BE REPLACED (IF NEEDED). OIL CONSUMPTION TEST INITIATED 1/14/19. CHRYSLER/JEEP IS AWARE OF THIS ISSUE AND HAS NOT ISSUED A SAFETY RECALL. NEGLIGENCE BY CHRYSLER FOR NOT RESPONDING TO THIS SIGNIFICANT DEFECT AND SAFETY ISSUE.
Suspension, Power train, Engine, Jan 9, 2019
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Power train, Engine, Dec 19, 2018
WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR
Power train, Electrical system, Engine, Dec 17, 2018
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Power train, Dec 17, 2018
SOON AFTER STARTING TO DRIVE IN THE A.M. ON A RESIDENTIAL ROAD, "SERVICE SHIFTER" MESSAGE APPEARED AND ALL RED LIGHTS CAME ON THE PRNDL SHIFT SELECTOR; CAUSE UNKNOWN; REPORTS OF A RECALL ONLINE THAT HAVE CAUSED A CELEBRITY FATALITY, BUT NO RECALL ON NHTSA USING VIN;
Power train, Dec 15, 2018
TRANSMISSION NOT WORKING PROPERLY
Power train, Dec 13, 2018
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHEN THE VEHICLE WAS IN PARK OR DRIVE, THE GEAR FAILED TO SHIFT AND A WARNING INDICATOR ILLUMINATED FOR THE SHIFTING FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER; HOWEVER, A WARRANTY WOULD BE AVAILABLE WITHIN THIRTY DAYS. THE CONTACT DID NOT KNOW IF THE VEHICLE WOULD BE REPAIRED PER THE WARRANTY. THE SHIFTER CONTINUED TO FUNCTION IMPROPERLY. THE VEHICLE WAS EXCLUDED FROM ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Power train, Vehicle speed control, Service brakes, Nov 29, 2018
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Power train, Engine, Nov 6, 2018
WHILE DRIVING AND VEHICLE IN MOTION UNDER NORMAL DRIVING CONDITIONS 2016 JEEP CHEROKEE VEHICLE WILL ACCELERATE BY ITSELF WITHOUT WARNING AND CAUSE HAZARDOUS DRIVING CONDITIONS AND SAFETY CONCERNS. VEHICLES ENGINE LIGHT WILL REMAIN ON AND JEEP DEALERSHIP CAN NOT DIAGNOSE AND PROPERLY FIX VEHICLE. VEHICLE EXPERIENCES UNINTENDED ACCELERATION WHILE DRIVING CAUSING MAJOR SAFETY CONCERNS.