2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints: power train
629 reports, newest first. Show all
Power train, Feb 13, 2017
THE TRANSMISSION DOES NOT SHIFT PROPERLY. I HAVE TAKEN IT INTO THE SHOP AT LEAST 4 TIMES TO GET THIS PROBLEM FIXED. THEY KEEP TELLING ME ITS A SOFTWARE UPDATES, BUT THE ROUGH SHIFT OR NON-SHIFTING STARTS AGAIN IN ABOUT 3-4 DAY AFTER I GET MY VEHICLE BACK. IT SHIFTS FINE UNTIL 4 GEAR AND THEN IT DOES NOT SHIFT ANYMORE AND GRINDS THE GEARS.
Power train, Other or unspecified, Feb 12, 2017
YESTERDAY I STARTED UP JEEP IN MY GARAGE, UPON WAITING FOR IT TO WARM UP I CAN HERE A CLICKING SOUND COMING FROM THE CENTER COUNSEL AREA, SO I BEND OR AND PUT MY EAR BY THE CARPET, IT SOUNDS LIKE IT IN THE TRANSMISSION, ITS STARTING TODAY TO SHIFT WEIRD,I NEED NUMBER TO TAKE IT TO A LOCAL DEALER TO CHECK, HEMET,CA MILEAGE-5978
Power train, Jan 23, 2017
WHILE I WAS DRIVING AT 70 MPH ON A HIGHWAY MY JEEP CHEROKEE LOCKED ITSELF AND WOULD NOT SHIFT AND SAID SERVICE TRANSMISSION. THIS VEHICLE HAS JERKED INTO GEAR, HAS SHIFTED HARD, TOOK A LONG TIME TO SHIFT INTO DRIVE FROM PARK. TOOK IT TO THE DEALER ON 1/23/17 SAID THAT THEY ARE REPLACING THE TRANSMISSION CONTROL MODULE. *TR
Power train, Vehicle speed control, Jan 18, 2017
WHILE DRIVING 45 MPH ON STRAIGHT HIGHWAY GOING DOWNHILL UNDER ENGINE POWER WITH CRUISE CONTROL ON AND SET AT 45 MPH TRANSMISSION DOWNSHIFTS AND UPSHIFTS ABRUPTLY AND RPM INCREASES AND SPEED SURGES INCREASES TO 63 MPH. GOING DOWN SAME HILL AR 45 MPH WITHOUT CRUISE CONTROL ON NEXT TRIP CAR COASTS ONLY TO 50 MPH. *TR
Power train, Vehicle speed control, Visibility/wiper, Jan 6, 2017
SETTING CRUISE DOES NOT HOLD WITH EVEN VERY MINOR INCLINE/DECLINE NO MATTER WHAT SPEED SET IS. THE INCREASE OF SPEED DURING SET CRUISE IS ALARMING AT OVER 10+ MILES AT MEDIUM DECLINE, AND AT SOME POINT CAR TRIES TO SLOW DOWN, BUT IT IS NOT A SMOOTH TRANSITION, AS IT FEELS JERKY. I HAVE TAKEN TO LICAL JEEP DEALER, BUT THEY SAID MAYBE AFTR "COMPUTER UPDATES", IT WOULD REMEDY IT. NOT! I CAN BE ON A BOULEVARD, STREET, HIGHWAY, ETC... I HAVE ANOTHER APPOINTMENT FOR 1-13-2017 WHILE LATITUDE STILL HAS WARRANTY...NO DEALER IS ABLE TO GET VEHICLES IN QUICKLY, SO THAT ALONE SAYS A LOT ABOUT ISSUES WITH THIS MANUFACTURER.... I WOULD ADD THAT I TESTED CRUISE WITH THAT AUTOMATIC ENGINE SHUTOFF BOTH ON AND OFF TO NARROW IT DOWN, BUT THERE WAS NO DIFFERENCE... THERE IS A HUGE PROBLEM WITH DEFROSTING WINDSHIELD, TOO, WHERE THE ONLY REMEDY IS ROLLING DOWN WINDOWS, WHICH IS TERRIBLE IN FOG, RAIN, COLD WEATHER... THE OTHER ISSUE I HAVE IS THE AREA WHERE THE SIDEVIEW MIRRORS ARE: IT IS SO WIDE, IT BLOCKS AN ONCOMING CAR (ESPECIALLY ON PASSENGER SIDE), WHEN TRYING TO TURN LEFT. IT MAKES IT NEARLY IMPOSSIBLE TO SEE ROAD, TOO, AS MANY STREETS HAVE MEDIANS AND MANY DO NOT. SOME HAVE CONCRETE BIKE CURBS, AND ONE MUST PULL CAR FURTHER OUT THAN NORMAL, JUST TO AVOID RUNNING INTO SOMETHING. THIS IS TRUE FOR BOTH RIGHT OR LEFT TURNS. IF AREA IS DARK, IT IS A GUESSING GAME. THIS ALSO MAKES IT DIFFICULT TO SEE DEER IN NEIGHBORHOODS OR FREEWAYS HERE IN SAN ANTONIO, MUCH LESS OBJECTS THAT ARE THREE FEET TALL AND BELOW.
Power train, Dec 8, 2016
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, IT FAILED TO ACCELERATE WHILE DRIVING BETWEEN 5-25 MPH. AFTER EASING OFF THE ACCELERATOR PEDAL A THUMPING NOISE WAS HEARD FROM THE TRANSMISSION. THE CONTACT ALSO INDICATED THAT A HUMMING NOISE UNDER THE VEHICLE WAS PRESENT WHILE DRIVING OVER 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100. UPDATED 01/25/17*LJ *CN
Power train, Nov 30, 2016
THE VEHICLE WILL OFTEN SHIFT INTO NEUTRAL UNCOMMANDED. THE MANUAL GEAR SHIFT STAYS IN INDICATED DRIVE MODE BUT THE TRANSMISSION OPERATES AS IF IN NEUTRAL. NO ENGAGED POWER OR INDICATION THAT IT IS IN NEUTRAL BUT PLENTY OF RPM JUST NOT ENGAGED. ON SEVERAL OCCASIONS DRIVING ON FREEWAY AT 55 MPH AND THE CAR JUST SHIFTED INTO NEUTRAL. NO POWER AVAILABLE SO HAD TO COAST OF THE FREEWAY. ONCE I SHIFTED TO PARK AND BACK TO DRIVE IT OPERATED NORMALLY. *TR
Power train, Nov 16, 2016
WHILE DRIVING I LOST ACCELERATION CAPABILITY. KEPT HAPPENING ON MY WAY HOME BUT WHEN I HAD TO GO ACROSS A BRIDGE, I WAS SLIPPING BACKWARDS WITH NO ACCELERATION AND HAD TO "FLOOR IT" TO GET CLOSE TO 30-40 MPH. VERY SCARY!! CONTINUE TO HAPPEN ON MY WAY HOME AND EVERY LIGHT I STOPPED AT OR EVEN IF I SLOWED DOWN I HAD NO ACCELERATION UNTIL I SHIFTED INTO PARK AND THEN TRIED TO ACCELERATE. COULD NOT EVEN GET IT OVER A SMALL 1-2 FOOT DRIVEWAY INCLINE!! WILL TAKE DOWN TO DEALERSHIP TOMORROW TO SEE WHAT IS GOING ON WITH THIS USED VEHICLE I PURCHASED LESS THAN 3 WEEKS AGO (10/29) WITH LESS THAN 6,500 MI DRIVEN ON IT!!
Power train, Electrical system, Equipment, Nov 2, 2016
THE UCONNECT UNIT QUIT WORKING THEREFORE NO WAY TO ADJUST RADIO, HEAT, USE, BLUETOOTH, BACKUP CAMERA STAYS ON WHEN DRIVING FRONTWARDS DOWN ROAD, ETC. CANNOT USE REGULAR KNOBS TO ADJUST. HAVE NOW BEEN WAITING ALMOST 2 WEEKS FOR A NEW RADIO TO SEE IF THAT FIXES THE PROBLEM. ALSO THUMPING NOISE IN THE RIGHT FRONT IN WHEN MAKING A TURN & GOING OVER A BUMP AT SAME TIME. BUYING A BRAND NEW VEHICLE YOU SHOULD NOT HAVE TO WORRY ABOUT PROBLEMS LIKE THIS AFTER OWNING IT FOR LESS THAN 6 MONTHS. *TR
Power train, Oct 31, 2016
PERDIDA DE POTENCIA, SALTA LOS CAMBIOS Y PIERDE ACELERACIN. EN LA PANTALLA SE REPORTA REVISIN DE TRASMISIN. ESTE PROBLEMA LO REPORTAN MUCHOS USUARIOS EN INTERNET. TIENE 400 KM Y 2 SEMANAS DE USO. QUED BLOQUEADA Y TODOS LOS TESTIGOS PRENDIDOS. EL CARRO IBA EN UNA AUTOPISTA Y PERDI TODA LA ACELERACIN Y SE PAR, CON EL PELIGRO DE CAUSAR UNA COLISIN. SALTA DE UN CAMBIO A OTRO Y NO ACELERA MAS, PARA SALIR DE "P" SUENA DURSIMO Y EN "D" NO SE MUEVE SOLA.
Power train, Oct 24, 2016
THE SERVICE LIGHT CAME ON TO SERVICE THE TRANSMISSION AS I WAS DRIVING. I IMMEDIATELY CHECKED THE TRANSMISSION TEMPERATURE GAUGE AND IT READ 154 DEGREES THE CAR THEN SUDDENLY SHUTDOWN. I HAD TO COAST TO THE SIDE. IT ACTED AS THOUGH IT HAD SHIFTED INTO NEUTRAL BUT IT STILL SHOWED IN DRIVE. IT WAS VERY SCARY AND VERY DANGEROUS. *TR
Power train, Oct 3, 2016
AUTOMATIC TRANMISSION IS DOESN'T SEEM AS SMOOTH AS WHEN I FIRST BOUGHT THE VEHICLE, DRIVING WITH MORE WHIPLASH FROM SHIFTING GEARS. VEHICLE ACCELERATES SLOWLY, BUT GEARS JUMP SHIFT PRETTY QUICKLY PERHAPS TOO SOON BEFORE REACHING PROPER SPEED (MPH). ACCELERATING OVERALL JUST DOESN'T FEEL OR SOUND RIGHT WHEN STOPPED AT A TRAFFIC LIGHT AND THEN ACCELERATING.
Power train, Sep 28, 2016
THE TRANSMITION SHIFT HARD AND CAUSES WHIP LASH AHD STICKS IN GEAR, SKIPS GEARS,IT HORRIBLE ETC..
Power train, Sep 26, 2016
SERVICE TRANSMISSION AND ENGINE LIGHT CAME ON WHILE DRIVING ABOUT 58 MPH TRANSMISSION BASICALLY DISENGAGED WHILE DRIVING ON THE HIGHWAY. AFTER SLOWING AT A STOPLIGHT , THE CAR WOULD NOT ACCELERATE AND I WAS NEARLY REAR ENDED. CAR HAS BEEN AT DEALERSHIP FOR 5 DAYS, DUE TO BE READY FOR PICK UP TOMORROW AFTER CHANGING TCM. I WAS ONLY OFFERED A RENTAL THIS AFTERNOON-GEE THANKS!AFTER SOME RESEARCH, I AM FINDING MANY SIMILAR STORIES IN WHICH THE REPAIRS DO NOT HOLD AND THE OWNERS HAVE CONTINUED PROBLEMS, THE MOST WORRISOME IS THE TRANSMISSION DISENGAGING MID DRIVE, AND MULTIPLE BREAKDOWNS AND SERVICE VISITS . I DO NOT FEEL SAFE IN THIS CAR AND SHOULD THIS MALFUNCTION CAUSE ME TO BE CRASHED INTO AND I SURVIVE, I WILL COME AT CHRYSLER-WHO'S ADVISE THUS FAR WAS THAT I PURCHASE A SERVICE PLAN-AGAIN, GEE THANKS- I WILL COME AT THEM WITH A FURY THAT IS UNMATCHED.
Power train, Sep 7, 2016
I WAS PULLING OUT OF A PARKING LOT ON TO A CITY STREET IN THE MIDDLE OF SCHOOL TRAFFIC. I PRESSED THE ACCELERATOR AND MY JEEP BUCKED REALLY HARD. I TRIED TO GET IT GOING BUT IT WOULD NOT GO PASSED 1ST GEAR. I BASICALLY COASTED BACK TO MY HOME AND CALLED JEEP TO HAVE IT TOWED TO THE DEALER.
Power train, Aug 11, 2016
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING DOWNHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED AND THE ENGINE RPMS REVVED. IN ADDITION, THE TRANSMISSION DOWNSHIFTED, BUT FAILED TO ENGAGE. THE DEALER STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000.
Power train, Aug 8, 2016
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT MOVED AND JERKED INDEPENDENTLY WITHOUT WARNING. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V284000. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,267. UPDATED 10/07/16*LJ *TR
Power train, Jul 26, 2016
WITH OR WITHOUT ESS ENGAGED, THE TRANSMISSION SLIPS FOR UP TO ~1 SECOND. THIS PROBLEM IS NOTICABLE BY AVERAGE OWNER WHEN THE CAR TRANSITIONS FROM NOT-MOVING INTO MOVING FORWARD. I HAVE NOT NOTICED SLIPPAGE IN REVERSE, BUT I DO NOT RULE THIS OUT. I HAVE NOTICED SLIPPAGE WHEN THE JEEP FIRST STARTS MOVING FORWARD. CAR HAS ABOUT 1800 MILES AND JUST STARTED DOING THIS VERY RECENTLY MAYBE AT MILEAGE 1600~. ALSO, GAS MILAGE WAS IN THE PAST FOR THE SAME TRIP AVERAGING >24MPG (IT FORMERLY WAS ~26 I THINK). NOW SAME TRIP AVERAGES ~20MPG. CAR FEELS SLUGGISH AT TIMES. INITIAL THOUGHT WAS BAD GAS, BUT NEW GAS -- SAME SLIPPAGE. I HAVE CONTACTED FCA (MANUF) AND WILL TRY TO RESOLVE. THE GAS MILAGE IS ALSO A PROBLEM AS IT IS NOWHERE NEAR THAT STATED IN EPA REPORTED ... HOWEVER, IF SLIPPAGE IS FIXED, THEN MAYBE ~28MPG IS POSSIBLE. VERY STRANGE FOR NEW CAR, IMHO. (WHEN CAR WAS <1000 MILES, MILAGE WAS ~26MPG FOR SAME TRIP ... THEN IT WAS ~24MPG ... NOW IT IS ~20MPG ... I AM NOW CONCERNED.)
Power train, Jul 26, 2016
IT APPEARS BASED ON RESEARCH, THE LISTED VEHICLES IS HAVING THE SAME TRANSMISSION ISSUES AS THE 2014-2015 MODELS. WHICH WITHIN SEVERAL PUBLICATIONS JEEP INDICATED THEY HAD RESOLVED THE TRANSMISSION ISSUE IN THE 2016 MODEL, THAT HAD PLAGUED JEEP IN THE PREVIOUS TWO YEARS. WHICH APPEARS TO BE AN INCORRECT STATEMENT.
Power train, Jul 15, 2016
I WENT TO PASS A CAR ON A TWO LANE ROAD. WHEN I STEPPED ON THE GAS THE ENGINE REVVED TO A HIGH RPM BUT WOULD NOT SPEED UP.THE ENGINE LIGHT LIT AND A " SERVICE TRANSMISSION" MESSAGE CAME UP. IT STAYED IN 4TH GEAR ALL THE WAY HOME ( ABOUT 45 MILES). AFTER I GOT HOME I TRIED TO GO UP THE DRIVEWAY, ABOUT 100 YARDS, AND THE JEEP WOULD HARDLY MOVE. I HAVE 7100 MILES ON IT. THIS TRANSMISSION NEEDS TO BE RECALLED !! IT IS A PIECE OF JUNK. THE DEALER HAS HAD IT A WEEK AND I STILL HAVE NOT HEARD A WORD ABOUT IT FROM THEM. I DOUBT I WOULD GET MUCH OF A TRADE IN ON THIS AS ALL THE DEALERS KNOW THIS IS A BAD AND UNSAFE VEHICLE.
Power train, Vehicle speed control, Jun 22, 2016, crash
TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK
Power train, Electronic stability control (ESC), Fuel/propulsion system, May 3, 2016
FIRST OF ALL, THIS IS A BRAND NEW VEHICLE. I BOUGHT IT 6 WEEKS AGO AND IT HAS LESS THAN 3000K MILES. THE VEHICLE WAS IN MOTION AND IT SHUT DOWN/ STALLED OUT. HOW CAN A NEW VEHICLE JUST LOOSE POWER? THE DASHBOARD TOLD ME SERVICE THE TRANSMISSION. THE EMERGENCY BRAKE LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. THE JEEP SAT IN THE MEDIAN OF A 4 LANE BUSY HIGHWAY JUST RUNNING. IT TOOK AN HOUR FOR ROADSIDE SERVICE TO HAVE A TOW TRUCK TO COME TO ME. MY BABY, PUPPY AND I WERE JUST STRANDED IN THE MIDDLE OF A BAD STORM. JEEP KNOWS OF THIS. THEY DON'T CARE ABOUT THEIR CONSUMERS. NOW MY LIFE IS IN DANGER WITH THIS PIECE OF CRAP. CRAP THAT COSTS ME $26K! THE TOW TRUCK DRIVER TOLD ME I WAS HIS 4TH CUSTOMER TODAY WITH THE SAME PROBLEM AS THE OTHERS WHO HAVE THIS EXACT MODEL. PLEASE DO NOT BUY! YOUR LIFE WILL BE IN JEOPARDY OR AT THE HANDS OF AN UNMERCIFUL COMPANY. THE DEALERSHIP TOLD ME THEY DIDN'T EVEN WANT IT BACK. I'M JUST STUCK!
Power train, Mar 4, 2016
I WAS APPROACHING A DIP IN THE ROADWAY AND A SHARP LEFT CURVE ON A HIGHWAY SO I SLOWED DOWN TO APPROXIMATELY 20 MPH. WHEN I WAS IN THE TURN I ACCELERATED AND THE ENGINE DIDN'T RESPOND. I LET UP ON THE ACCELERATOR PEDAL AND THEN ATTEMPTED TO ACCELERATE AGAIN. BY THIS TIME I HAD SLOWED DOWN SO MUCH THAT I WAS CONCERNED ABOUT BEING STRUCK BY ANOTHER VEHICLE FROM BEHIND. FOR THE THIRD TIME I ATTEMPTED TO ACCELERATE AND THIS TIME THE ENGINE RESPONDED. THERE WAS NO CHECK ENGINE, CHECK TRANSMISSION OR ANY OTHER WARNING THAT SOMETHING WAS WRONG. I CONTINUED TO DRIVE THE VEHICLE AT HIGHWAY SPEEDS. ABOUT 40 MILES AFTER THE PREVIOUS ISSUE, I ATTEMPTED TO ACCELERATE TO PASS A VEHICLE AND THE ENGINE AGAIN DID NOT RESPOND SEVERAL TIMES. AT THIS POINT A CHECK ENGINE LIGHT ILLUMINATED AND SO DID A SERVICE TRANSMISSION DASH BOARD INDICATOR ILLUMINATED. I THEN EXITED THE HIGHWAY AND STOPPED AT A RED TRAFFIC SIGNAL. WHEN I ACCELERATED TO PROCEED THROUGH THE NOW GREEN TRAFFIC SIGNAL, THE ENGINE REVVED UP AND THE CAR MOVED AT A VERY SLOW SPEED. IT SEEMED TO ME AS IF THE TRANSMISSION WAS "SLIPPING" OR WAS IN A MUCH HIGHER GEAR THAN IT SHOULD BE IN. I HAD THE JEEP CHEROKEE TRAILHAWK EDITION WITH A V6 ENGINE FLAT BEDDED TO A NEAR BY JEEP DEALER. THIS JEEP HAD ONLY 800(EIGHT HUNDRED) MILES ON IT. I WAS TOLD BY THE DEALER THAT A TRANSMISSION HOSE HAD NOT BEEN CONNECTED PROPERLY CAUSING TRANSMISSION FLUID TO LEAK OUT. I FEEL THERE SHOULD HAVE BEEN SOME SORT OF INDICATION THAT THE TRANSMISSION FLUID HAD LEAKED OUT. I BELIEVE THAT I SHOULDN'T FIND OUT THAT THE TRANSMISSION FLUID LEAKED OUT THE WAY I DID. I FEEL THIS IS A VERY DANGEROUS DESIGN. WHEN I PRESS DOWN ON THE ACCELERATOR PEDAL I EXPECT TO BE PROPELLED FORWARD. I WAS TOLD BY THE DEALER THAT THE VEHICLE RESPONDED AS DESIGNED. THEY SAID IT WAS A "FAIL SAFE". THIS VEHICLE IS DESIGNED WITH NO TRANSMISSION DIPSTICK TO CHECK THE LEVEL OF FLUID
Power train, Mar 1, 2016
WHILE DRIVING ON HIGHWAY THE ENGINE LURCHED FORWARD AND DIED IN THE MIDDLE OF TRAFFIC, I WAS LUCKY I WAS NOT KILLED. CALLED DEALER AND THEY TOWED IT. AFTER KEEPING IT FOR WEEKS WITH NO LOANER, THEY TOLD ME THE TRANSMISSION HAD TO BE REPLACED, THIS IS THE FOURTH TIME THEY REPLACED THE TRANSMISSION AND IT IS VERY DANGEROUS. EVERY OTHER JEEP OWNER I KNOW HAS HAD FAILED TRANSMISSIONS. IT IS NOT SAFE FOR MY KIDS AND FAMILY. THE COMPANY LIES TO SELL CARS AND NEVER FIXED THE PROBLEM. I OWNED OTHER 2014 AND 2015 OF SAME MODEL AND THEY ALSO FAILED AND I REPORTED IT SEVERAL TIMES BUT THEY KEEP ON SELLING IT. DEALERS ALWAYS LIE AND WANT TO SELL YOU A TIMEBOMB, COUNT YOUR BLESSINGS BECAUSE THE TRANSMISSION IS GOING TO BLOW UP SOONER OR LATER. I WORK AT A JEEP DEALER AND KNOW FIRST HAND AND MOST OF THESE MODELS ARE TOWED BACK WITH BROKEN ENGINES AND TRANSMISSIONS. DO NOT BUY OR RECOMMEND THIS CAR! IT IS DANGEROUS AND THE DESIGN IS BAD! MOST THE LONGTERM MAGAZINE REVIEWERS ARE LIARS, BECAUSE REAL OWNERS ARE UNHAPPY WITH THIS JUNK. IT IS NOT A REAL JEEP AND LOOKS TERRIBLE LIKE A NISSAN JUKE. STAY AWAY FROM THIS GARBAGE!
Power train, Feb 26, 2016
ONLY HAD 262 MILES ON OUR NEW 2016 JEEP CHEROKEE WHEN WE STARTED HAVING TRANSMISSION PROBLEMS. AT FIRST IT WOULDN'T REVERSE ONE DAY AND THEN WE COULDN'T GET IT TO GO PAST FIRST GEAR WHILE DRIVING ON THE FREEWAY. IT HAD A STRONG CHEMICAL BURNING SMELL. THE SERVICE TRANSMISSION LIGHT CAME ON AS WELL AS THE PARKING LIGHT., DROVE IT TO THE JEEP DEALER WE BOUGHT IT FROM AFTER ARGUING WITH THEM OVER THE PHONE. THEY CHECKED IT OUT AND HAD TO CONTACT THE FACTORY. THEY ENDED UP HAVING IT FOR A MONTH AND HAD TO REPLACE THE TRANSMISSION.